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4.0

Based on 225 opinions finded in 1 websites

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Nº 193 in 351 in Horsham

Nº 55 of 109 British in Horsham

CUSTOMERS TALK ABOUT DISHES WITH..cookedpiefishcheesevegetablesroastliveroldmustladypotatoescurrysteakchickenbeautifulpuddingpizzameat
Score
OpinionsNoteTripAdvisor2254.0

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Lovely period property with lots of character and lovely open fire. Food was very nice and reasonably priced. Very nice atmosphere and friendly staff. First visit for years as no longer live nearby but definitely want to return soon

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Andrew . 2024-10-23

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Quality Satisfaction and Great Food with a warm welcome. What more can you expect from this picturesque historic pub. Yes no pub is complete without good beer and it is available at sensible prices.

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Graham Anthony R . 2024-09-25

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A lovely friendly pub with great character. Went on a Friday lunchtime for light bites. I had the prawn sandwich which was crammed with prawns and very tasty. One of my party had the ploughman's lunch and was pleasantly surprised to see it came with ham and plentiful cheese together with fresh bread and the usual pickles and salad (for an amazing £10) and it's third member of our party had the small plate sausage and mash - a very generous portion and extremely tasty 😋.... Good beer selection too.

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J2.10 . 2024-07-07

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For a Friday night out we took some visiting friends who had travelled a long way, and were really looking forward to showing them a traditional country Sussex pub. We were really disappointed. We had the ‘lamb shanks’which was 2 greasy lamb chops overcooked with the tiniest bit of meat on each. Mash, overcooked cauliflower and broccoli, and peas. The mash and peas were edible that’s about it. Also a lasagne- little bit of advice a Lasagne usually has pasta in it. Not this one, just a pile of non descript grey mince with a melted cheese topping…also a pie which was OK aside from the ‘gravy’. We were served basically a non dissolved oxo cube in some boiling water. Disgusting. I was half expecting carrot crush and a nob of lard. Such a shame for a busy pub in a great area with the sumners pond clientele as a catchment area. Apparently they recommend the pub but you’d be better off getting a kebab from Southwater. Chef- that was awful. Owner- we felt ripped off and we only didn’t complain because we didn’t feel it was worth the effort; the poor young girls shouldn’t have to take the rap for you serving up such terrible food . 2 stars for the friendly staff, 0 for the food

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mp68afc . 2024-06-02

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Lovely friendly pub with great staff let down by the unappetising food. Possibly the worst food I’ve had. The lasagne was swimming in grease, and I struggled to find any lasagne in it! The gravy served with the other meals(which themselves left a lot to be desired) was quite clearly water and an undisolved oxo cube!

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Lisa H . 2024-05-31

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Spending the weekend in the area with family we wanted to find somewhere nice for dinner on Saturday evening. We came across the menus for The Queens Head and they showed plenty of choice and a good selection for all the family, with fish lovers, pizza lovers and gluten free options. Just a shame that the pub have not updated their website to show their very reduced menu!! No mention of this at all on the website, we struggled for options that were suitable for everyone. The waitress was very polite and friendly but service was very slow! Just an average pub at the end of the day, did not live up to expectations.

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Sharon S . 2024-04-23

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Decide to have an impromptu dinner with a friend tonight. It was the pubs Greek Evening and I had Lamb Kofta followed by Beef Stifado. It was delicious so so tasty. Would recommend trying their themed evenings in the future

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Joanne P . 2024-04-18

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Went with friends despite living close by had never been but will certainly return. It was full the staff very friendly the menu what I call pub food but good pub food, certainly value for money. Good selection to choose from& it’s dog friendly. Garden for summer with children’s play area , so could be noisy. All in all good food & good value will certainly return. Maybe book as was full on Friday lunch time also know they were full that evening.

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Lola008 . 2024-01-27

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Whilst the service was relatively slow (could be that it was busy) the staff, atmosphere and food made up for it. A beautiful country pub with good ales, lovely staff and good food made it a great visit. Thank you

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Gary P . 2023-12-31

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Lovely lunch at the Queens Head today with my niece & Tibetan Terrier.Great service. Piping hot food and a lovely atmosphere. Definitely will return.

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jloSurrey . 2023-12-28

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We often go to The Queens Head. We absolutely love it here. Great atmosphere, beautiful old pub. Lovely staff and the best roast for miles around!!

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vickipZ7080AS . 2023-09-27

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Nice place and servers were polite, but the food was terrible. Son had Burger, came with no relish & his spring rolls were so hot he burnt all the roof of his mouth. (must of been either microwaved or air fried for to long). His girlfriend had Pasta and it was so bad she could only eat less than half of it. She felt it was so bad she complained & she would not normally do that. All the chips on the table were really dry which leads me to believe they were Air Frier cooked. After our complaint the agreed a 10% reduction on one of the meals. Definitely wont be returning and surprised they are still trading.

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Ronnie R . 2023-08-19

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I must admit to being very disappointed with the visit which was celebrating a 58th Wedding Anniversary. We waited 50 minutes for the delivery of food which is totally unacceptable. The food was average but certainly not expensive .However the pub restaurant was full with a good atmosphere. Methusaleh

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Methusaleh . 2023-08-13

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We had been invited to dinner by my in-laws, on arrival we sat down and the menu arrived on a sheet of paper saying Spanish night. Tapas menu, no other food offered, we decided to give it ago even though my mother in law had not been told it was a Spanish night when booking the table. After making our choice the food arrived after about 15 minutes, but only served 3 plates for a table of 4, as this was not traditional tapas that arrived in individual dishes you basically picked 4 from the choice of 6 dishes and it arrived on a dinner plate!! So after working out the confusion with the waiting staff that we were missing a full plate, the 3 that had food started to eat. Luke warm paella, cold chicken and Luke warm meatball, we immediately sent the 3 plates back to the kitchen. A quick bing later and the food came back, and we now had 4 plates of food,warmer and drier than before. We were now hungry so ate up, what can only be described as a very mediocre tapas offering. In the mean time 2people had walked out as had waited too long to be served. A table behind us sent their food back and didn’t want replacements. Having eaten here a few times before, it’s always been a busy friendly pub, disappointing that they need to try silly gimmick nights rather than serve good pub grub.

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T6782SZchrisc . 2023-07-20

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This is the best pub in the area and the best roast dinners and food generally It is amazing and I totally recommend there are local walks around and you can book online

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Discover706138 . 2023-05-21

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This is a beautiful country pub, so dog friendly and staff are attentive, friendly and efficient! It has the best atmosphere. Beautiful inside the pub and the gardens are so lovely! Not had food but always looks great!

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Josiane W . 2023-05-13

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I love this pub, the staff are always friendly, and the food is always top-notch. Whenever we are in the area, we always go in there and have never been disappointed. Keep up the great work, Ben

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johnlengland . 2023-05-02

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Amazing place, food excellent.. 11 of us for dinner and they couldn’t have been better,, will definitely return, pub is one of the best I have visited in a long time ..give it a try especially if you are staying at Sumners ponds campsite, they will make you so welcome

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Pjwilshaw . 2023-04-14

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Been here previously and although the pub is always extremely friendly and welcoming with some great live local music we have been very disappointed with food……… NOT ANY MORE!!!!! Oh my god the food was sublime. Salt and pepper squid with gorgeous dip and salad with a tasty dressing. Melt in the mouth baked Camembert with toasted bread and salad and a tangy chunky chutney that tasted home made. And a huge bowl of mussels and creamy sauce with more bread. All topped off with a well price and delicious bottle of Merlot. The bill was very reasonable and the service was fast friendly and with out fault. Thank you team queens head. We’ll be back soon, as I was spoilt for choice with a great menu and specials.

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Frenchie-lains . 2023-02-27

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The Queens head is a beautiful village pud that is full of charm and friendly staff the food is top class the curry nights are fantastic!!

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leedN7008YE . 2023-02-17

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Lovely location, gorgeous building.....food poor. We went as a party of 4, the smoked haddock was stone cold. When we complained the meal was taken away, reheated in the microwave and came back looking terrible. Having complained again were told there is nothing else they can do. What a shame as the location is gorgeous. My advice, get a new chef who knows how to actually cook.

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JoSteveHorn . 2022-10-01

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Superb, stopped here on the way back from our place at the coast, had a superb roast dinner along with a lovely dessert…kids enjoyed playing the board games the pub had. Finished off our meal with a walk in the garden so the kids could play in their play area. Oh and they sell a lovely pint of Harvey’s best….great pub, great staff, great food…would highly recommend A+++

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pubbers . 2022-09-04

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Had a wonderful impromptu evening with my Mum at The Queens Head in Barns Green. The food was amazing. Beautifully presented and absolutely delicious!!! Also really good value. . The staff are so friendly and professional. We sat their chatting away listening to the rain pouring down outside and it felt lovely, relaxed and welcoming. I would highly recommend the pub.

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vickipZ7080AS . 2022-09-02

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We come here every year whilst staying at Sumners across the road. This pub never fails and we had a great meal and evening. Nice pub garden Staff are all very friendly too - thank you we will be back

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Lucyclover . 2022-08-01

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Really lovely food, the roast beef was very tasty, loads of veg and a great Yorkshire pud! Chicken schnitzel also very tasty. Very good value for money, made to feel really welcome, thank you for a great lunchtime visit.

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Maureen398 . 2022-07-18

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Went there for Mother's day, great variety on the menu. The portion sizes were huge and a really friendly atmosphere with amazing staff that kept checking to make sure that we didn't want anything else. Would definitely recommend to all my friends and will back...

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196evies . 2022-03-27

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Wow. What a wonderful little pub. 8 of us ate here last weekend for a double birthday celebration. The staff were amazing. The food was incredible ( the pulled pork was the best I've ever tasted ) and a lovely touch at the end was...

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Eileen D . 2022-03-13

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We ate here 3 nights on the trot, food was excellent, plentiful and very good value, the staff were friendly and very helpful, thank you we will be back.

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matthewbG9940ZB . 2022-03-06

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Pub looks lovely but food is very poor. Such a shame as setting is really nice. Gave it a second chance after first bad experience. Won’t be visiting again

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tingley2016 . 2022-02-20

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We had lunch with friends yesterady and chose the beef wellington special recommended by the waitress. Truly delicious

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Jacki D . 2022-02-19

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I popped in on a busy Sunday for a pint. The pub is busy with diners and on a whim I ask management if I might order a sandwich? Beef or Pork with apple, I don’t mind. I learn that the kitchen can deliver pork...

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andrewhT5394WN . 2021-10-24

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Visited on 16th October. Waited an hour for starters I when I chased it appeared instantly. Aked for sauces 3 times are when arrived the tall blonde waitress slammed them down on the table then went her colleque to bitch about me asking, I could...

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735darenc . 2021-10-19

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Very welcoming and friendly , by all staff , always get a good reception…. Landlord very cooperative , and a lovely atmosphere , can’t fault it . One of our favourites ,

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maviss235 . 2021-10-11

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Very friendly pub .excellent food and a good choice. Some furniture needs updating but needs to be kept with the old style pub. Very clean. Mens toilet light needs sorting as in darkness.

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Tracey O . 2021-10-02

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Horrendous visit, over an hour and a half from ordering food to it arriving and only after chasing it. Felt so sorry for the poor young waitress who was going from table to table apologising. Made worse as the pub was pretty dead. When the...

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Andy9185 . 2021-08-17

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my husband and I visit this pub for dinner and I must say the food was excellent the service was brilliant...so much so we went back the next evening for dinner...again absolutely wonderful staff and food excellent...And a very lovely young lady serve us...blonde Bob...

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kim p . 2021-08-14

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Met friends here for first time since restrictions were lifted and place has been set up to be really Covid safe. Service was first class, food was very good although selection was a little limited but prices were all very good so certainly one to...

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Matthew P . 2021-06-06

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We’ve been going to the pub for years, through various changes and management and have always been loyal. However tonight was the first time we’ve been, for obvious reasons, for a long time and it was awful. The staff, especially the lady who served us,...

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SallieG_13 . 2021-05-19

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I came to this pub the other day with my friend and to say I was amazed is an understatement! Regardless of us being in a pandemic, they have made it super safe. We had to sit outside for obvious reasons however, I am so...

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LG3012 . 2021-05-14

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My dad and I came here for some dinner after lockdown, we had a lovely time the food was tasty, friendly staff and good table service. The new seating area was fantastic very comfy to sit on, overall brilliant time would recommend. Will be back with larger parties when allowed :) thanks Ben and team!

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Leanna2000 . 2021-04-26

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What a lovely Sunday afternoon. I took the family for a roast dinner and it was delicious. I also have to mention how comfortable the new benches were. Looking forward to going back in an evening to get the benefit of all the lighting.

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everyjo . 2021-04-26

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Despite a couple of servers passing by our table initially, I had to go and find one acquire a menu. This happened again as it obviously was forgotten. Then the service begun. The Chicken Balti was a good flavour with white rice. The disappointment was the Nan bread which had a taste of cardboard and was not worth eating. My wife's Chilli was enjoyable. All in all, speeding up the service and replacing the Nan with something that resembles Nan would give a measurable improvement.

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jin6x . 2021-04-24

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Really don’t waste your time or money going here. Been closed for ages and you’d think when they opened they go all out to try and get it right and make some money. How wrong can you be? Excited to be able to finally meet up with friends and we chose here, why, no idea. If this is what going out is going to be like post lockdown then Boris please lock us all up again. The Queens Head, tatty and uninviting. Table service only and waited ages between anyone coming round to serve us. Food - just don’t, save your money. Seriously it’s amazing how food so bad can be served up and payment expected. Sorry - I will not be back and can only hope people see this and take my advice, don’t!

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whygooutatall . 2021-04-23

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With Covid restrictions lifted and the sun shining it was expected a last minute surge of people wanting to enjoy the weekend.It was so busy but the staff were outstanding and kept everyone happy.The food was delicious and the atmosphere fantastic!Would highly recommend visiting with friends or family.

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TisforTravelers . 2021-04-19

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Tasty food, friendly atmosphere and staff. I went for lunch with my family ( Husband, and 2 kids 8yr old and 6 year old)We all ordered Burgers, My Husband enjoyed his vegetarian burger. The kids and I had the Bacon burger and chips which was delicious.Kids enjoyed seeing the resident Bunny and it is dog friendly so there were lots of dogs to meet. The climbing frame was fun too.Due to Covid restrictions, we were just allowed outside, everything seemed clean and hygienic. Staff worn Masks. Masks to be worn to use the toilets.

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O7515OXrachela . 2021-04-17

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Great pub grub and excellent customer service. Really friendly staff and it was obvious they have lots of regulars.

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britfoodfinder . 2020-11-04

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Really liked this place. Friendly place with great burgers, and a huge roaring fireplace. I'd go again.

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GuyQ27 . 2020-10-28

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I was disappointed with this pub, the food wasn’t very nice very basic, the burger bun was solid and nothing was homemade. The puddings were nice but the custard was stone cold. Not the best service either. It was very cold as well, it wasn’t a very cosy pub.

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66jackieo . 2020-10-04

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We booked a table for 2 people and I can honestly say it was a lovely place to eat.The staff were very friendly and helpful. The menu had a good selection, the portions on the night we went were huge. We felt the prices were very reasonable. We felt the staff took every precaution for maintaining Social distancing in this present climate. We would definitely go back if we lived closer.

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CTillson . 2020-10-03

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Had a lovely experience in the Queens Head. Staff were amazing, soooo friendly and welcoming. We were faultlessly looked after. Enjoyed chatting with the owner Ben. Lovely man. Felt like we had known him for years. Had a delicious Sunday lunch. Food very scrummy. We will definitely be back!

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ColletteSearle . 2020-09-14

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Lovely Steak and Guinness Pie chips and Peas Owner chatted to us. Great Staff - looked after us. Thank You

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charlie2WestSussex . 2020-09-08

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We came here on a busy evening and the staff are always very friendly and the food did not take a long time to come - the steaks were amazing and the portion sizes are fabulous - would highly recommend a visit

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poddiess . 2020-08-22

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We really enjoyed our bbq chicken and chips. Their social distancing organisation is well thought out and very good: order at the bar, get a numbered mobile alarm which goes off when your drinks/food are ready, which reduces the queue nicely. The staff were really friendly and hospitable.

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H7567BGclaired . 2020-08-19

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We visited the Queens Head with high expectations, having had a great experience there, albeit a few years ago. We booked on the phone and were given no warning of the first surprise of the evening. We were greeted with signs directing us to the back garden where we found an open marquee with an ordering and collecting point. Being on holiday we went along with this, thinking it was quite fun at first. We followed the directions and one of us went up to the ordering point where a lady took our family's order. She made no mention at this point that she already knew there was a 50 minute delay on food! During the very long wait for our starters we became aware of the second surprise - all meals were being served in polystyrene containers. Not a massive issue but again this had not been mentioned anywhere. Our food arrived 1 hour after ordering. We know this as one of our party was timing things by now! All could have been forgiven but, oh dear..I could go into detail but I'll pick out a few notables - pizza pretty much inedible, and that came from a 17 year old who'd eat pretty much anything. Mac and cheese where the cheese sauce had separated and looked like porridge. To be fair I quite liked my peri-peri chicken, but because it was just dumped on top of my chips they were soggy with sauce. Some might like that but I'd prefer them crispy. All in all a bit of a shambles but what's most disappointing is there was no warning at all. I would normally always make a polite complaint but as we'd been having a great time we let things go. Myself and my partner eat out a lot and no other restaurant I know is doing this. At the very least people should be made aware and any restaurant, given that everyone had to book, should be in a position to cater well for how busy they know they will be.

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921nicolas . 2020-08-19

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Great fish and chips especially with the help to eat out. Pub was busy and could see that they had a till problem but the food was really good and the beer too!

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JayJay197 . 2020-08-18

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Visited this evening and was a bit sceptical because of the reviews but overall we had a really enjoyable evening. There was a wait on food but understandable with the amount of people taking advantage of the eat out to help out scheme however that gave me time to try a few different gins from their selection! When food arrived it was lovely, yes in polystyrene containers but that contributes to making it one of the safest places we have visited!We will definitely return another time!

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sarahj691000 . 2020-08-17

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I went with a group of friends for a pre-booked pub dinner. I am vegan, so ordered the only vegan option that they had left that day: the vegan pizza. The food arrived in polystyrene tubs (perhaps a coronavirus precaution). I have never before sent a dish back in a restaurant, but the pizza was utterly inedible. I was unsure as to whether something soapy had been spilled on the pizza, and had to return it. I gladly took the staff up on their offer of having a bean burger (which wasn't on the menu) as a replacement. When it arrived, it lacked the coleslaw and burger bun since they were not vegan, and the burgers were not bean burgers, but the mashed-potato deep fried variety sold in kebab shops. My non-vegan friends were also underwhelmed by their meals. When I went to order dessert, I asked whether I would be able to have a discount on it since the meal had lacked many of the elements of my friends' meat burger meals (the pub required us to pay upfront so I had already paid the full price of the pizza). I was told that I could not receive any such discount, and that the burgers 'would have been more expensive than the meat burgers' which was blatantly untrue since they were primarily greasy mashed potato. I was, however, offered a free drink which I did appreciate. When my friends got dessert they were sorely disappointed. The crumble was cold, as was the accompanying custard.The customers sat beside us also commented that their food was questionable. I tried to be as polite as possible throughout but it was clear that that the staff were impatient with us. I felt really let down and quite uncomfortable. I have never before been compelled to leave a bad review but thought that people should be aware that the pub that the local campsite recommends (which is how we found it) is very disappointing.

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987miae . 2020-08-16

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We popped in spontaneously just after the kitchen had closed, not knowing this we asked if we could order food, and the answer was yes! Great customer service and friendly staff, this was our first visit and we’ll definitely go back. The food and drinks were great, the food was brought out in polystyrene packaging but in these difficult times of Covid-19 the systems they have in place are very effective, more power to you and good luck. We sat in the open sided marquee in the garden which although was a bit grubby meant there was lots of space for people to sit and eat and not be too close. I was slightly sceptical of our visit having read some of the reviews on here but all in all this is a nice pub, with good food at very reasonable prices with friendly staff our experience was pleasant. Thank you

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BrightonSeasider . 2020-08-11

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Went for lunch with group of 9 family members. Had a mix of pie & chips, fish and chips and pizza. Unfortunately the food was not very nice, the beef pie was chewy and the fish was over cooked covered in thick crispy greasy batter and warm chips. Shame as from outside looks like lovely country pub

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tingley2016 . 2020-08-02

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Cycled here to meet up with friends for lunch. All very well organised, and lovely food. We had the pie of the day and the roast lunch. All very yummy!

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SussexTrundle . 2020-07-31

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Just visited this pub with a family of 10 people and everyone came to the same conclusion, The food was very poor to say the least. Burgers over cooked, Chicken so over cooked & dry hard to swallow.To then speak to the Manager to be told he’s nothing to do with the place. My advise is to give the place a wide berth...

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Gubmeister66 . 2020-07-29

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Went for a Sunday roast at The Queens Head today in Barns Green and it was absolutely delicious. The pub is very well run with friendly staff and a good atmosphere. We felt safe and well looked after in the current situation. Well done to everyone who works there for a lovely afternoon. We will be back soon!!!

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888vice . 2020-07-26

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I went to the pub today for a Sunday roast. Food was delicious. The beef was perfectly cooked with plenty of everything to go with it. Very well organised with lots of safety measures implemented to ensure everyone was safe and felt relaxed. Thank you all for a very enjoyable visit. I will back soon. X

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maggiesF2119WP . 2020-07-26

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First trip out out since corona. Well done to the staff and team at the pub. We were well organsied and a good distance between tables.a good sytem was set up for ordering to ensure all customers were safe. Frequent cleaning and a good booking system.We had rep booked a take away to leave with at the edn of our table booking too, bonus!Great to support a small, local business after such a tough time for all.

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fionacZ1559RR . 2020-07-04

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Delicious Sunday lunch with family. Great service, cosy friendly atmosphere and lovely food. Will be back!!!

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888vice . 2020-03-08

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Lovely Sunday lunch yesterday. Beef, Chicken a variety of veg & potatoes roasted to perfection. All enjoyed in a warm & friendly atmosphere.

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hildaslidixy . 2020-02-24

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Visited pub for first time with a friend just for a drink and bite to eat at lunch time. Lovely warm feeling as we walked in, fire in grate, friendly chatty bar staff and even a steel string guitar for me to strum!Went for the 2 courses for £10deal and a good selection of beers on tap.Long chat with the guy stoking the log fire who turned out to be licensee and lots of events held for charity. The car rally in August is now in the diarySo inviting my friend and I didn't want to leave..... But the ladies of the Barns Green WI were waiting for us!!!!!

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N3344MQneils . 2020-02-21

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I live fairly locally and have used this pub in the past. Not recently though.Seems to have gone downhill big time.I popped in for a pint or two this evening. Stood at the bar for a full 10 minutes but there was no one around to serve.There were a few very young people who looked like they might be staff walking about but they didn’t come anywhere near the bar.It was not busy, just a few guys at the bar and a couple of families in, so they were not rushed off their feet.As I said, I waited about 10 minutes and walked out.Went to the Selsey Arms. Very friendly and quick service.

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Lawrieandden . 2020-02-19

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I was staying at Sumners in the Safari Tent over the weekend (yes during storm Dennis!) with my two young boys aged 8 and 9 and popped across the road to The Queens Head on Sunday evening for dinner. Sadly, on speaking to the barman, I found out that food had stopped being served in the afternoon - what I didn't realise was that Ben was sitting on a barstool enjoying his night off with a colleague; on hearing my plea for food and seeing the disappointed looks on my son's faces, he kindly offered to make some fresh pizzas for the three of us which were delicious.A really kind gesture Ben which I'm hugely grateful for and appreciate you making the effort on your night off. A great pint too and one of my sons was delighted to help out the bingo-caller - it looked like a fun night and wished we'd got there earlier! A very pleasant way to spend the evening.

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Paul F . 2020-02-18

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Great menu, lots of homemade options. We took advantage of the lunchtime option of two courses for £10.

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913ellisf . 2020-02-13

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Very warming little pub! We have been staying at sumners and took part in their monthly quiz which was great fun. We enjoyed dinner beforehand too, chilli and fish and chips which were both delicious! We hope to visit again soon.

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michelleDi6 . 2020-02-12

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This was comfortably the worst pub experience I have had in the last 10 years. It took 25 mins to take our order, then another hour for the food to arrive. None of the waiting staff were vaguely aware that we were waiting for our food until we pointed out that the people on the table next to us, who arrived 30 mins after us, had already been served their mains while we were still waiting on our starter. When our food did eventually turn up, some of the dishes were completely missing. The place was also half empty so they were not rushed off their feet. When the bill arrived and we challenged the fact that it was showing items that we hadn't received, we waited another 10 mins. It turned out this was because the manager was viewing the camera above our table to verify if we were telling the truth or not. He then turned up and started challenging whether it really took an hour for the food to arrive, as he had timed it around 38 mins from the time his staff had entered the order in the system etc. This spectacularly missed the point. Rather than apologise, he simply tried to undermine our version of events, saying 'you wouldn't believe how many times people have tried to rip me off'. We eventually received a 50% discount after intense arguing. But this was never about saving a few pounds, it was about trying to get some marginal compensation for a ruined evening. Not that the manager understood this at all, he actually interpreted this as a customer trying to get one over on him. Spectacularly awful.

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nickpU3913ZK . 2020-01-25

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This is a lovely pub within very close proximity to Sumner ponds, have visited many times. The Staff are warm and welcoming and it’s great for a cosy pint! The food however is just about the worst pub food I have ever experienced, it used to do a great pie but now it’s frozen muck and not cheap, you would definitely be better off going to Iceland!

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113wendyr . 2020-01-12

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We went to this lovely cosy pub for Sunday lunch. The food was delicious! The service was friendly and professional. The staff were all helpful and the atmosphere was wonderful. The new management have changed the menu and have obviously put a lot of time and thought into making the pub better than ever. We will be back!!!

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888vice . 2020-01-12

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I have visited this pub before with family and having heard it had changed hands, we decided to try it again. Upon enquiring at the bar, we discovered that the manager had changed but not the landlord, which was lovely to hear as he had made us feel so welcomed last time. We sat at a table near the kitchen and looked over the menu. It was lovely to see it had changed and was full of warming, comforting, good pub food instead of the old menu which featured heavily on pies and screamed convenience. My dad also commented on how you could hear the chef actually cooking, instead of hearing the ping of a microwave that is more common these days. I had the sausage and mash and it was absolutely wonderful, accompanied with a double Bombay and lemonade for only £5! (What a wonderful idea!). The pub offers a good range for real ale drinkers, but if you’re a gin lover myself, you definately need to get down there, the bar staff were really informative when I asked about the different ones and mixers recommended. Overall, a wonderful visit, good service and excellent food, we shall be back!

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Meganmylesfoodvibes . 2019-12-29

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Much improved which was a nice surprise after only eating a few times a couple of years back we were put off with the quality. Took a chance today & had a very generous portion of fresh roast chicken with all the trimming with no need to order extra gravy as it came automatically. Generous portion of fresh cooked veg. Delicious thoroughly enjoyed it. Will be going back very soon. Well done to the team.

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294vanesag . 2019-12-29

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Visited a number of times after sending the Christmas period at the local camp site.

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Sharp56789 . 2019-12-28

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I decided to write a review for this lovely country pub as all I am seeing recently is negative reviews which are completely unjust in my opinion! I live locally and I know that the management has changed in the pub but the owners are still the same and so are all the staff members that I have seen. The only big change I am aware of is the menu as I know the new management wanted to change the food and have more home cooked food rather than frozen which I think is great but understand not everything can be done from scratch in a little kitchen. The food we have had in there recently has been very enjoyable and also piping hot - no changes ever seems to be too much trouble.

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julesll45 . 2019-12-28

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Struggled to give 3 stars - visited the Queens Head a few times during a week's stay in the area for Christmas. I understand the place has changed hands fairly recently. It has most definitely changed for the worse. It is a charming Pub with lots of character. Open fireplaces, beams and low ceilings. Unfortunately the new Management don't seem to be making the most of the features that they have inherited. The drinks are expensive. Some of the staff seem very young, inexperienced and badly trained. The trading hours over the Christmas period are quite bizarre and seem to be geared more to the convenience of the staff & management rather than the Customers. Open from 12 - 2 on Christmas Day which is barely enough time to say hello to people and grab a seat. Understandably it was very busy so there was a wait to be served. Barely enough time for a couple of drinks. Notably quieter than at the same time 2 years ago when we were there. Then we could barely get in to the place so stood outside which wasn't a problem as it was dry and mild that day. Boxing Day the Pub closed at 7pm -quite unbelievable - and closed very promptly - as we didn't hear anyone say last orders - having been there for a few hours in the afternoon after shopping in Horsham. The Girl serving behind the bar didn't venture out to tell us they were closing nor did she mention it when we got our previous drinks. We were refused service when we went to bar and were told that she had already called time. Great Customer care and service - NOT. Seemed too preoccupied with a couple of regulars at the bar. Quite disappointing all in all . I don't have much confidence for the future of this place unless the new management seriously address some aspects of the way the place is run - and maybe take on board some of the other observations and comments of other recent reviews.

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944leonr . 2019-12-28

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now, i live in the village and i'm getting a bit cheesed off with derogatory reviews of MY local -not from people that think local means once a year at christmas ! Sorry, if you use a pub YOU KNOW that pubs SHUT 10 minutes after last orders !!! ye gods !!!!And they do not need to tell you when they shut -the hours are published OUTSIDE, they are not there to nanny you !!!!.READ !!! Rant over. grow up. On the basis that the current co manager has had his heart ripped out literally AND emotionally , he and his c/o host are doing rather well; food improved after they cut out some of the deadwood, excellent Christmas meal, well kept beer -Expensive ? no , its called Sussex -live with it or leave, Great cornish clotted cream , and garlic mushrooms by the way ....for a bit of fun engage in some conversation with the blokes at the bar, all loads of fun , just dont mention crystal palace.

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Angela C . 2019-12-28

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We booked a Christmas dinner for the 20th December, but arrived to find we were the only people in the entire pub dining from this menu! In a pub full of men having a pint or two, our table decorated with a few crackers stuck out like a sore thumb... we saw the funny side though...until the food arrived! Garlic mushrooms were overcooked, tasteless and visually unappealing. The waiting staff were young, inexperienced and ‘awkward’ - not their fault but training is an issue as they weren’t confident, cheerful or timely. The main course, roast turkey, was of the standard you’d expect at a large ‘Christmas do’ venue - tasteless, unappealing but perfect if you like roast parsnips that have been in the oven for all of ten minutes. We skipped dessert. Mince pieces and clotted cream next...awful mince pies and definitely not clotted cream. The coffee looked like tar and was undrinkable. The pub was friendly and cosy with an open fire but the food...just awful!

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jayneneedham60 . 2019-12-21

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I understood that the Queens Head had changed ownership or management or both recently so decided to give it a try. I never had a problem with the pub before and always found the people there to be very pleasant, efficient and the food, which was mainly pies of several kinds, was always quite good. Last week when we went there, the menu had changed with a notable addition of pizza and pasta dishes so has adopted an Italian flavour like so many English pubs nowadays. So no big deal there although they have installed a stone oven which is of course a good sign for cooking pizza. I chose some typical English pub food which was a steak and Guinness pie but somehow my order got confused in the kitchen, or by the young waiter, and I noticed during eating it, that it was the steak and blue cheese pie which I do not like at all. Couldn't be bothered to send it back to the kitchen as we were already into our dinners by then so ate it, washed down with some excellent Craft lager at the pub. All in all, not a bad experience, the people are still nice although the young waiter looked a bit lost, the food is average to good. My wife had the vegan pizza which she said was quite enjoyable. Would we return, perhaps for a drink but will probably give lunch or dinner a miss next time.

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philiphove72 . 2019-12-01

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On Saturday the 9th of November The Queens Head produced an excellent lunch for 29 hungry walkers! And it was an excellent lunch; the menu was varied and everything was of good value. Planning for the lunch went very smoothly with Laura who seemed to take everything in her stride.The service of these 29 lunches was excellent, the food came out promptly and was piping hot and very tasty. It is not a pub for 'foodies' , they provide great pub grub at reasonable rates and we were all impressed. Thank you to Laura and to her team, you were all great!!

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Liz S . 2019-11-10

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Seems strange to review a venue we didn’t eat or drink in - however this was only down to my poor timing. The lady behind the bar could not have been more friendly and helpful, even letting us use the WiFi and her phone to make sure we could get fed somehow. My little girl was even allowed to play the decor! Amazed. And so grateful.

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KMack09 . 2019-11-03

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Went tonight as caravaning at sumners pond, as a veggie I was a bit bewildered by the fish and scampi being labelled as V, thought maybe there was a veggie option but on asking about this I was told it was for pescatarians.....sorry, but I'm vegetarian which is sooo different from being pescatarian. Completely mislabelled and didn't fill me with confidence for my veggie option of garlic mushrooms.... which were swimming in oil. ..

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Fiona C . 2019-10-16

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We were a group of friends having a drink - took ages to get served despite it being dead and a glass of wine at nearly £9! Atmosphere was dire and it didn’t feel cosy at all. Avoid!

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greencountrygirl . 2019-10-16

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We use the Queen’s head a lot as we visit Sumners pond with our caravan.

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Steve_Brim . 2019-10-12

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A dour and miserable place. Been here many times under different management and it was superb. The circus running the show now look glum, fed up and as though they don't want to be there. No service with a smile, just a shrug and ''you get what you pay for'' attitude. Very unfriendly place. I would say this place is very over-rated.

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PRINCESS-HARD . 2019-10-06

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We enjoyed a nice evening at the Queens head while staying at Sumners pond which is located across the road and within a 5 min walk. The pub is relaxed with a charming decor and has nice outside seating available. The staff were friendly and welcoming, in keeping with the nice atmosphere. The food was very nice and they have a good variety of Beers, wines and spirits. We enjoyed Sumners pond in our Motorhome and will be revisiting there, so we will certainly be dropping in again to enjoy the hospitality of this traditional style pub.

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gomms13 . 2019-09-23

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Stayed at sumners pond , booked roast before going home . Staff lovely , had roast beef and was cooked beautifully Thank you we will be back x

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janeeldred . 2019-09-08

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Enjoyed good home cooking here whilst staying at Summers Ponds Campsite. This local is conveniently within walking distance of the campsite. The beer garden is really pleasant with a safe play area for children. The staff made us really welcome each visit & their local knowledge was invaluable. We enjoyed our Sunday roast with six different veg here after a long walk but it has to be their own made amazing pizza which takes top marks. Pizza ( eat in / take away) is served on Mondays - would recommend you drop in & try some!!

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sue j . 2019-09-05

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We actually visited to see the classic, vintage and Veteran car display which Ben, the Landlord had arranged for charity. The event was amazing and the organisation perfect. Now to the pub...great atmosphere and super selection of well-kept beers, lagers etc. A special barbecue had been laid on to support the event on the day, along with very good live music. The BBQ food was great too and the day was such fun and so well supported that it actually made us wish we lived a bit closer to this delightful village pub. Fortunately some friends are soon to move to Barns Green so we will have a good excuse to return! Yippee!!

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har4d . 2019-08-28

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We booked in as a group of 17 and the staff coped admirably providing really good quality food and service

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Kph H . 2019-08-26

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Lovely food (espically the MOO pies), lovely garden with climbing frame and 2 rabbits. We were a group of 17 and they accomodated everyones fussy requests. Mmmmmmmm I could eat one of those pies again just thinking about it. lol

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Pipsqueak-Londoner . 2019-08-03

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Nice pub but we were a bit disappointed with the service. We were a party of 10 and booked in advance as we were celebrating a birthday. Firstly we couldn't all have the starters that we wanted as they didn't have everything on the menu then the chap went away before taking the main order and again when we ordered mains were told there were other items from the standard menu not available! Had we been told this at the beginning of the evening we probably would have gone elsewhere. We then had one person who's starter didn't arrive and had to wait despite the fact that we checked we had ordered 10 starters and 10 mains and then the exact same thing happened with the main we had to wait for one. Some of us ordered the Katsu chicken as we had seen others eating it when we arrived and it looked yummy but when ours arrived it was a very different looking dish, not what the others had eaten at all. Then to top it all we had been told there was no pizza but others were being served pizza as we left. The landlady did take off the cost of one meal for the poor service but even so we were all left quite flat and it spoiled the evening.

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2107TRACYB . 2019-06-24

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As my wife & I were staying at Sumners Ponds we popped to this pub Saturday night (22nd) for a meal. Food was very nice and we had a couple of drinks. Staff were friendly and as it was a hot day we enjoyed sitting in the rear garden. Would definitely visit again.

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RichardPowell42 . 2019-06-24

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We recently stayed at Sumners Pond and were hoping to use their cafe but found it shut early weekday evenings so found this pub and so pleased we did, we spent the next 2 nights there! Staff lovely and helpful, our 2 large dogs welcomed, and OMG, the chef is Awesome. The food was fabulous, huge portions as it should be I feel, so many pubs give miserly chip and pudding portions but not here! we had a massive slab of sticky toffee pud, I was in heaven. 2nd night had a wonderful Curry and bless him, chef gave us the recipie for me to do at home. Have booked again, can’t wait to go back. Hoping that chef is on because you couldn’t fault the food!

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Jlk5568 . 2019-05-30

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We have been to the Queens head on several occasions in the past 2 years and it has been fantastic. Our visit this Saturday evening was totally horrendous. The two waiting teens should not be in this job, or at least try and smile as thought they want to be there. We were joking with people who were waiting for desert when we were waiting to order and they wern' t happy either. I have been in this position before so have an outlook on wauting/bar service...

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Andy1by1 . 2019-05-19

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Promising looking pub, with friendly enough staff, but pies to avoid. Quite why they make a big deal about their Pieminister range escapes me. Two different varieties, both less than tasty. They may have had a top and bottom but the pastry was dry and tough. You can see why they need a jug of gravy. Our local does home-made pies worth traveling for. Sadly, you can't say the same for The Queens Head.

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Michael K . 2019-04-30

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We had dinner here fro one of their music evenings and enjoyed a relaxing evening with friendly service. We both had piemaster pies which were good but not special, probably better pricing these with veg and choice of potatoes. I would try something else next time but happy to go again. The music was good, surprised the pub wasn't busier for this.

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Smaske1 . 2019-03-20

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