The Queens Head Inn Restaurant in Stratford-on-Avon

I booked a room through Booking.com for 2 nights for my partner and myself for whilst we attend an event at Ragley Hall over the weekend of 28-30th June 2024. I booked well in advance (Nov 2023), 7 months before the event! I have just received an email to say may booking has been cancelled due to overbooking! I can only think that the Queens Head Inn management have been able to secure a booking of a greater monetary value due to the closeness in date of the event and accommodation now being hard to find. As you can imagine, I am extremely disappointed in the way I have been treaded by the Queens Head Inn and I am now left to find alternative accommodation in such short notice. I would not recommend to book a room here as obviously the management are not trustworthy or sincere.

A beautiful restaurant middle of nowhere 😃. I am glad we stopped by. It was the best curry I've ever had. So delicious. Great service too. Highly recommended.

We ordered a takeaway and I spoke to the chef beforehand who assured me that the food would be excellent. We started with salmon and the portion was so small for £6.50 that I felt insulted. The taste was ok at best. My wife had ordered a prawn curry and she could not actually eat it. I had been assured that I would taste a main course to remember. There was a nice amount of chicken but the sauce was bland and lacked any real flavour. We were both extremely disappointed

Absolutely fantastic service, great food and lovely setting. Came here on the spur of the moment and we were blown away. My husband would curry Christmas dinner if I let him so is quite an aficionado when it comes to Indian cuisine, he has declared it our go to curry house now!

This restaurant is now a superb Indian !! Friendly staff and delicious food plus a good wine list. We had the poppadoms and relishes which were a treat followed by curries, rice & the most amazingly light and crispy peshwari naans😋😋😋. We had refreshing ice creams to cool us down. The quality of the offerings and facilities are going to make this a winner. Spacious & private dining experience.

New owners only been in for 2 weeks definitely step up in quality, well worth a visit excellent Indian food. Friendly staff nothing to much trouble.

We had a family get-together for my brother's birthday and had heard good reviews about The Queen's Head (Rasoi). There were 7 of us and we ordered poppadoms to start. The pickle tray was lovely, with a big selection and even a coconut dip which we'd never had before. The main courses arrived and although they got my sister-in-law's order wrong (she doesnt eat meat but does eat fish, so had ordered a prawn madras but they bought out a chicken madras - this was soon rectified and she was given the correct dish), everything was really lovely. The portion sizes are good and the food hot and nicely presented... and even the plates were hot which is a bonus! We had a very enjoyable meal and it was reasonably priced. Will definitely return.

Had a fantastic Sunday Lunch today.Meat and vegetables lovely and fresh .Roast potatoes and gravy divine.Followed by a delicious lemon tart.Will definitely return for more.Staff very friendly and good fun.

Excellent food and great helpful staff highly recommend Sunday carvery was spot on all food cooked to perfection could not fault. . .

Had a takeaway delivery from here, ordered a Chicken Madras which I was hoping woukd dictate a nice spicy curry. What I received did not resemble anything close to a Madras or even a spicy curry. It was very bland. I did call the restaurant to be told that they do not do a spicy Madras. The gentlemen did offer a replacement but in all honesty the moment had gone. I am pretty sure in all the years I have been eating Madras curries they all have varying different degrees of spice .......but generally they are spicy

Absolutely superb, from the welcome from Gee and Alfie to the superb food, I wish we lived closer! Coming here for a couple of days from Liverpool, this was an unexpected delight! The relishes for the popodums were fabulous, so delicious and different. We then had the duck and chicken from the specials menu, just exquisite, the flavours, the tastes, the presentation, orgasmic! The jeera rice and naan equally superb. All then finished off with chai, black tea with loads of spices and cinnamon, lovely 😊

We have just come home from a lovely evening out where we ate the most fabulous Indian cuisine.From the moment we walked in we were made to feel welcome,not rushed able to take our time to choose our food.We were all delighted with our choices off the menu and not one dish disappointed.We can't wait to go back.Thankyou everyone at the queens head🤩we will be back soon.

Had a few fab curry’s from here over the past few weeks at the weekend. We had the same as always today (a Tuesday) but for some reason the curry was a completely different colour, had half the normal amount of chicken in, and tasted extremely bland. We normally are given a few popadoms to go with it to but didn’t get those either. Very disappointed for my birthday treat, rang up to check it was the correct order for us but was fobbed of with ‘yes it’s just a different colour today’ 🤷‍♀️ Shame as we were really enjoying a weekend curry. We may as well have cooked a jar or shop bought korma.

Had another great meal from our favourite curry restaurant. Takeaway due to restrictions but well worth it. Portion sizes are very generous and lots of choice. Definitely will be ordering again.

My partner and I have ordered takeaway a few times, and have tried both the indian food as well as the carvery. Safe to say we have been very impressed with the quality - the food was lovely, the portions were generous, it arrived early and we couldn't fault the service. Would definitely recommend!

Now an Indian and due to covid only take away service at the moment, really varied menu to suit all tastes, easy to order online, very friendly staff on collection and the food was excellent, ordered quite a wide selection to feed the family and all of it was delicious, portion size good, reasonable price, shall defiantly be going back for more.

Excellent Indian food at a reasonable price. We have eaten in, and more recently had takeaways due to Covid.

The new curry house at The Queens Head is very good. We had a varied selection of dishes, which were all delivered quickly and tasted fresh and spicy. Service was friendly, if a bit tentative, which perhaps was because of the recent change of ownership. Really well worth a try.

My husband & I and our 2friends had a meal at the queens head inn and what a meal it was too.We all came out feeling so full because the food was so delicious we didn't want to leave anything.It is no longer a carvery pub it's an Indian restaurant and if you like curry you will not be disappointed. From the moment we walked in the staff were very helpful and we are already planning on going again.very soon.

Shocking experience - the staff were rude and uncooperative. The food was well below average. Tasteless roast potatoes, crackling wasn't even crackly and meat was tough. Veg was rock hard and Yorkshire puds tasted like charcoal. Would never go there again - the worst pub/restaurant experience I've ever encountered.

The Queen Head needs to return to a drinkers pub as well as an eatery. The pub is certainly large enough to partition off for non eaters and eaters alike. I used to be a regular drinker at this pub which was a friendly family pub. 2 managers later and still no change, this is just my view.

Been here a few tines now.Device always good.Steaks always cooked to perfection.stunning pub.great location

We’ve been having Sunday lunch here for years, we’ve also taken family and friends who’ve all been very impressed with their Carvery.In the last 3 weeks The Queen’s Head has changed hands, the new owner has not only increased the price of a Carvery by £1, they’ve also sadly reduced the quality of the food, the meat is definitely a cheaper quality, and the once vast range of delicious vegetables have now been replaced with cheaper and poor looking vegetables, the giant Yorkshire Puddings are now not even Aunt Bessie level, they’re more like Tesco Value level, the broccoli, green beans and peas are all light in colour and soggy.It’s nice to see that the new owner has kept on the lovely front of house staff, but going forward, if this is the standard of food on offer, then it’s a matter of time before The Queen’s Head closes, which would be a massive disappointment.Here’s hoping things change before it’s too late..

We booked a room at The Queen's Head at the last minute on a Friday night and received a warm welcome when we arrived. We decided to have an evening meal and were glad we did. I had a delicious authentic balti, my wife opting for the carvery. The room we stayed in (The "Stratford Room") was warm, spacious, had great facilities and a very comfortable bed. The room overlooks a main "B" road, but it isn't a busy road and the secondary glazing in the room shields out any noise. We ate a cooked breakfast in the conservatory, offering pleasant views. The breakfast was a very generous portion, ideal for anyone about to set off on long journey and the vegetarian option was particularly nice. Simon, the owner, informed us that he had only taken over the pub a week ago. He is an excellent chef and host, nothing was too much trouble for him and if that is the usual standard of service then he deserves great success. We will definitely be back when we next visit the area.

Absolutely heartbroken to discover that this place will be closing in a couple of weeks! This is by far my favourite place to go for a carvery and it’ll be sorely missed! Such beautiful food and wonderful, friendly staff!

Great selection and nice generous portions of meat. Friendly service from the girls and all at reasonable prices. Will return.

Popped in on Sunday for a beer and carvery and was not disappointed. The food was fresh, well cooked and very tasty. A good selection of beers to and a bunch of really helpful girls behind the bar and clearing tables. Not over busy but still the food was great and really fresh, it got busy later as people with bookings arrived. Downside was their desserts were neither plentiful nor was there much of a choice but after a 4 meat carvery with up to 16 different vegetables we were of no mind to partake in dessert anyway. We will return and encourage others to visit!

We have visited twice now around 4pm and it’s a really nice and quiet atmosphere. Very generous with the meat and plenty of choice the only criticism is some veg is a little dry and undercooked. The manageress and young girls serving are very polite, friendly and welcoming. Thank you we will be back again.

Found this little gem whilst visiting friends in Stratford , totally delicious food , 3 opted for the mid week Carvery & 1 opted for the Hugh fish and chips , very well priced and beautifully cooked meals , if your passing or visiting the area pop in you won’t be disappointed staff totally friendly and dogs are welcome to which for us determines were we go and eat .

I called in midweek just after 6pm and had to ask if they were open (open all day sign) because it was empty - I had been before quite a few times (but not for a couple of years) when It used to be really busy and very good. We paid for the carvery and I ordered the UBU real ale which was disgusting. I tried the only ale other available at the time and it was just as bad (I am a real ale experienced fan) - so bad I had to have a glass of water to remove the bad taste. The carvery was at best leftovers from lunchtime but more likely leftover from the night before. The beef and pork were so dried out it couldn't be carved - it just crumbled and the breaded ham looked to be 50% fat. The vegetables were mostly mushy or mummified - my son nicked the only roast potato that looked edible, thankfully the boiled potatoes and Duchess potatoes and parsnips were OK. The only waitress/ serving lady was pleasant and did her best but was undoubtedly embarrassed. If they believe that is good enough I'll be surprised if they are still open in 6 months.

I often visit here for food but this time I also stayed the night. My husband and I were travelling to see the family and thought we would treat ourselves to a night away from home as we are redecorating.

Big sign outside saying, carvery £6.95 in large print but in tiny letters says Tuesday to saturday ,so people are being lured in by the large print. Went in on sunday and was charged £38.00 for two lunches ( about £16.00 for the house white wine which was awful). The woman who served me remained stoned faced while serving me! It got worse...a young girl attempted to cut some beef for me with a very blunt knife,and I ended up with what looked like pulled beef! And my wife had refrigerator cold ham! This was at 12.30, and everything was cold! AWFUL!!!! Then sat in the in garden amidst broken benches and ashtrays which had about a week's fag ends in,and weeds everywhere!!! The worst meal i have ever had,and,although I have come to live nearby,,wild horses wouldn't drag me back there!

We popped in after driving past, noticing the sign of carvery all day every day. It was 3pm, carvery wasn't available again until later, which is fair enough as it's an odd time to eat.

Went in this pub for lunch after travelling to our holiday cottage nearby. Found they were only doing a carvery so opted for that. The meat was ok but the veg ect really wasn't good. Staff friendly enough. My husband also thought the pint of ale he had wasn't good either. Think we,ll not be going in again if in the area unless big improvements are made.

The Queens Head was recommended by a friend ( Mike ) whose wife and daughter are Staff there, so a party of 4 of us booked and enjoyed a lovely lunch time meal today.

Many years since I visited The Queens Head and decided to call in for a drink and the Carvery which was priced at £6.95 on the board outside! It was around about 2 pm and hardly a car on the car park..not a good sign, however, we were really thirsty and decided to go inside anyway. The Staff were very friendly and attentive and advised us that only Carvery was served on a Sunday, no other choice, We had to admit it looked really good and an excellent choice of meat and vegetable too....we went ahead and ordered 2 carveries, which were in fact, £9.95 a head, a little bit steep we thought. Anyway, it was delicious, meat extremely tender and a huge choice of perfectly cooked vegetables, could have been a bit hotter, we both agreed, and we both agreed that £9.95 was a little too much for a Carvery, even though it was tasty, There were only another 2 couples in the pub when we were there, on a Sunday lunctime, and I believe that wasn't because the food wasn't good, but because expensive.

Signs said Open All Day. popped in for a pint about midday and was told they were just closing. Second time they had no beer on pumps and no bottled beer only lagers & ciders so wet elsewhere

Would love to give this place a glowing review as the staff were lovely although inexperienced the place itself had a lovely modern feel but please cut the meat dont hack it!! The potatoes were re heated just no finesse!! Could be fantastic for the price

Had a really enjoyable carvery. Four types of meat, at least a dozen vegetables to choose from. Very pleasant surroundings, friendly staff. Will definitely be using it regularly. Well done The Queens Head

tried this on the off chance for sunday lunch. we were welcomed by friendly staff the ale was good and the sunday dinner was spot on a reasonabaly priced we will be back for more.

A group of use booked a table last Friday Night, for a carvery, well i have never been so angry, when we got there we were given a good reception, by the only member of

Treating ourselves to Sunday Lunch after several weeks of illness. We had already tried 2 nearby pubs. One not at all as it looked on the website and limited menu, the other not doing lunch due to a busy Saturday night event but they recommended Queen's Head. I'm not a fan of carveries as veg sometimes overcooked. However veg were okay, roast potatoes could have been crisper but the beef was amazing. So tender and proper meaty gravy, definitely NOT Bisto. No room for desert but maybe we'll try a midweek meal next.

Having been numerous times for carvery , normally busy and you pay in advance , however carpark was 6 cars and 4 tables , only myself and little boy , Joshi said could we have pudding after , i explained to inexperienced bar staff could i pay after explaining I may have dessert or a drink , even offering to leave my keys as surety but to avail I think this pub needs a lesson in business management they just my £40 ish of custom . Food is ok thou

Sunday lunch on 1st October 2017. A wonderful experience , service and food were superb . I had the Beef Roast , super crispy roast potatoes, woberfull Yorkshire pudding, cabbage, carrots, parsnips gravy . Pudding was Salted Caramel Cheesecake to die for ! Please try it you will not be disappointed.

Went with my family today and had a dreadful experience. Was served by an inexperienced young girl who was very rude. She only gave you one slice of beef and for nearly £10 I think is very poor. The veg was old and tasteless and the roast potatoes where fatty . We then met the owner who was even ruder !!! We had our money back and will NEVER go back. I would never recommend anyone to go.On our way out other people were saying how bad the food was too !!!

I visit the queens head regularly. I have been around 5 times in the last

Haven't been for a while but had a lovely Sunday carvery, the most generous serving of meat all of which were cooked to perfection and very tasty! Some of the veg were a little over cooked for my liking and the gravy could be thicker but really enjoyed it and puddings are beautiful and not over priced at £3 each with a good and generous choice of ice cream or cream. Will certainly be eating here again soon.

Absolutely disgusting meal ! Veggies had obviously been reheated many times !! Roast potatoes were solid hollow shells, parsnips slimy and going off and cauliflower cheese had definitely gone past it's sell by date. Bar maid was polite and friendly but we did worry that we were the only ones there on a Saturday lunch time !! For a pub on a main road with so much passing trade I'm surprised that more effort is not made and wonder how it continues to trade !! Won't ever recommend or return.

Dropped in here with friends not knowing what to expect. Were we in for a pleasant surprise! The carvery was excellent with no skimping on the meats. I ordered the beef and gammon and received a slab of beef that was almost a steak and a nice thick slice of perfectly cooked gammon. To accompany this there was a large selection of veg and several styles of potatoes. The staff were very friendly and the inn had a warm and pleasant atmosphere. We shall call again next time we visit the area from Leeds.

Nuestros amigos que viven cerca nos llevó por una comida de ayer, tuvimos los jubilados ventajas y tengo que decir que su calidad es excelente relación calidad-precio y la comida era deliciosa. He estado en varios pero este tenía el culto más variedad de verduras nunca. La carne estaba tan tierno y la casa hecha, de nuevo Yorkshires a menudo no son! El personal era muy servicial y amable. Luego tuvimos una deliciosa variedad de budines incluido en el precio de 7 libras. 95, además de helado, o crema. Si no logramos comer te ponen en una caja para llevar a casa. No puedo encontrar nada negativo que decir.

Fuimos en día padres para un asador para dar a mi marido, el cocinar en nuestra casa, un día. En una nota positiva, el personal era amable; por desgracia, fue un día de calor y no había ventana abierta, así que fritos. La carne era demasiado cocido hasta el punto en que la Turquía había convertido a un paté. Yo no podía conseguir las dos patas de la horquilla para mantener la carne. Simplemente fracasó. Había un montón de verduras, las que fueron cocidas, que incluso afectó el sabor. Yo ni sabía que se podía hacer algo que sabe como! El repollo estaba seco y el brócoli estaba blanda. La col roja cocinada fue encurtida! La salsa era una insípida aguado nada.

¿Por dónde empiezo? La ventaja era la carne. Este lugar es casi exclusivamente un asador y la carne era tierna, sabrosa y bastante caliente. El servidor era amable. Esos eran los aspectos positivos.

Upon a arrival we were greeted with a smile, the place was empty but given it was only 5.40pm mid week this was not surprising.4 people dined on this 1st visit to this establishment and it will be our last.We picked a table of our choice , out in the conservatory area.No table service.Walked to bar to get drinks and set up tab (which is always useful)Sat back down to find an ant running across the table which was duly dispatched to the afterlife, (no Buddhists here) 2 minutes later another ant, maybe a distant cousin looking to just to check out where his mate was or maybe going for the revenge attack who knows? but they will meet again in the afterlife you can rest assured.I Think if there were any others around they had got the message this table was not going to messed with.I suppose it didn't help having wooden floors in the conservatory with gaps in where the delights of excess food and drink can supply a colony of ants for ever and a day.But enough of the Ants. Maybe if the venue decides to read this review they can put some ant powder down, I certainly am not going to do there job for them.All 4 of us decided to go down the Carvery route and made our way to the counter, to be fair the food on offer was well presented and looked and smelt appetizing.Meat portion sizes were excellent, but the Cauliflower was under cooked by a mile and the roast potatoes were overcooked to the point of needing a hammer and chisel to eat them. Come on Chef you can do much better than this! maybe get someone to taste test before dishing out the trays to the customers.I must say the Yorkshire pudding and Stuffing were very tasty and certainly tasted very home-made. In all fairness had it not been for the rock hard roast and extra hard Cauli, I would have enjoyed it.I passed on desert but my 3 other companions all decided to go for Cheesecake and Ice- cream (no Complainants there) A bill of £53 for 4 people (one who was on a pensioner special) all 4 with soft drinks.I have had better for less but I suppose this is about average for pub food.Not on my recommended list, but I wouldn't say don't go maybe try it to see if they improve.

Having visited lots of times before we didn't hesitate in suggesting eating here with family. However on 23rd April the food was awful and the beer was off! I took 2 plates of the meat back as I couldn't see the kids leave hungry. The 4 adults though didn't eat any of the meat because it wasn't too dry and tasted awful. We couldn't even tell a member of staff as after 30 minutes they hadn't even cleared the table! I would avoid in future

Staying at a Travelodge nearby, searched for nearby pubs and chose the Queens Head. Upon arrival I was warmly greeted by friendly staff and I asked if they allowed dogs in (which they did but away from the carvery area). Selected an ale ive not had before and ordered food. I have to say that this was one of the best carvery meals I've had for a long time. The meat was cooked perfectly and this along with a huge selection of vegetables was just great. Not sure if the carvery is a new venture for the pub but if it is then it should do well. I would highly recommend it if your hungry. To sum up my visit. Clean and tidy Pub, Great food, good ale and friendly staff. What more can you ask for.

After a previous visit which was satisfactory this visit was unfortunately not , presentation is very good but need to concentrate on quality more than quantity , good selection of meats although beef over cooked, turkey was dry and gammon was very salty, Yorkshire puddings were cold, vegetable etc were over cooked due to being under hot lights. This should be in the £7 range rather than £10+ ,also my partner nearly lost the lot on the floor as the back of the bench seat was not fixed to the wall!!

I went for lunch again to the Queens Head and took a group of friends with me, this time I went on a Sunday so the pensioner perks deal wasn't on but I didn't mind because ten pounds is still really good value for the massive choice of vegetables and meat to choose from. As always I very much enjoyed my meal and it was nice to have a good catch up with my friends and get them to try the carvery that I've been telling them all about, they all agreed with me that it was the best one in the area! I could only manage Ice cream for my dessert and had the rum and raisen which was lovely, my friend had some chocolate fudge cake which was melted for her, it was huge! It must be good though because there was only one piece gone from it when we got there and my friend had the last piece! As always I would definitely visit again and I would recommend it to my friends, I would suggest if you go on a Sunday that you book a table because it was really busy.

Came here for a meal with friends, girls behind the bar were really friendly and chatty. We went for the carvery and we're surprised with the choice. 4 meats and plenty of vegetables! Really yummy and will be returning!

Went down to the area with ny family for us to visit friends and family, and I thought id give the overnight rooms ago. Rooms were comfortable, and breakfast was available in the morning. Had a carvery later that day and was (as always) happy with the food there (better than the food in my local carverey). Family friendly pub and would stop again.

Called on sunday 12th for lunch and i must say it was one of the worst carverys i gave ever tried to eat,the vegatables were either cold or uncooked. When we were asked how the meal was we complained bitterly and we were ignored and was not offered a refund. Needless to say we will NEVER call in at this pub again.

Untrained staff, really poor carvery with the most dreadful vegetables. Possibly the worst carvery I've ever visited. Don't go

well booked in for Christmas day as ive been here before, was a lovely lunch and the staff where great , good value for money ,free drink on arrival ...was busy as Christmas day, food was lovely and didn't have to wait for anything , really enjoyed my few hours there thank you staff for making our Christmas lunch a good one

Have been here tonight 20th December only stayed for the starters which were tasteless and not edable. The manger was not intrested in why we were not staying for our main meal. No music and there were no other customers. No not go.

We had booked a table for our party in the conservatory Friday 16.12.2016. It was obvious as we ordered drinks that the carvery/vegetables had been hanging about several hours and the peas/roast potatos/cauliflower were so hard you could not cut them. The meat was very dry too and all in all, a very unappetising meal. The starters took a long time to come which was due mainly to only one guy who was trying to serve drinks, bring starters to table and serve the carvery and the deserts. There were only two other people in the Pub and our party was only 9, so cannot say that the place was busy. The heating was off and we all had to keep outer clothes on to stay warm which is not what you want when you are eating out.We have eaten here on several occasions and been relatively happy with the food, but this was our special Xmas get together which turned out to be a very disappointing both in the food and the cold. Will now not go again.

When we first arrived it seemed a bit quiet but that really was a benefit to us as the friendly barman by the name tom kindly allowed us to play some christmas music. As for the carvery the poor barman tom seemed to be the only one which resulted in waiting times of half an hour and when we reached the gravy looked fairly revolting but wasnt quite as bad as the peas which seemed to have been left there for hours. In general, with the roast potatoes being an honourable exception most of the veg seemed like it had been left for several days although you were allowed as much as you liked. Moving on to the meat the standout performer was mr tom taylor again with large chunks of meat and always checking you had enough. Of the meats the gammon was exceptional and the pork was quite nice but the beef and turkey were both extremely dry even when slathered in gravy. After wed finished the young man tom was again quick to clear our plates despite being overworked. After the meal hed even put on a pub quiz for us to our extreme delight. In conclusion the food was as expected for a pub but in general was a good meal. The service was exemplary despite the long waiting times and id like to add in the event the owners are reading this that tom taylor was an absolute star, always serving with a smile and extremely helpful and id be grateful if you could pass on my thanks to him for making it such a memorable meal.

Visited here again and as always it was lovely. They had some decorations up this time for Christmas and the tree looks lovely. I had the carvery again and it was as nice as it always is, they had suede on the carvery instead of sweet potato this time which isn't something you find at a lot of carverys, I do love a good roast dinner and must say this one is one of the nicest in the area, the meat was tender and the staff were smiley and chatty as per usual, I didn't have room for dessert but took it home with me instead for later. I will be back again soon no doubt!

Been here quite a few times now as it's only up the road from my house. I was quite surprised to see so many negative reviews. I have only had carverys from here so couldn't comment on the menu. The decor of the place is a bit run down but that's an unfortunate reality for many pubs these days. I have had many carverys from many different places and I have always enjoyed going here. The staff have always been friendly and the only issue I have had was the cauliflower cheese was a bit hard but it was better when I visited this week. Most of the staff are quite generous with the meat which is great!Something I never understand with the vast majority of carverys I have had is why they never let you help yourself to the Yorkshire puds?!All in all its not a bad carvery. I will continue my weekly visits!

4 choices of meat , turkey, beef, pork and gammon loads of veg and roasters, parsnips one of the best carverys around, also lots of choice for puddings, me and my friends will be returning we enjoyed our meal and the staff were friendly and helpful

We called into the Queens Head as a break on our trip home from the South West.We got drinks and then decided on what to eat.Sadly the staff seemed totally unconcerned as to our potential needs. They seemed to be operarting on a cross between Faulty Towers and Little Britain. No smiles, no friendly greeting. As customers we seemed to be a imposition and distraction rather the the reason for being there.Added to this, as the carvery looked unappertising and overcooked, we decided to drink up and look elsewhere.O.K. working in a pub isn't everyone's ideal job, but please don't take these feelings out on the customers or the product that is on offer. Equally, owning or managing a pub and resturant probably seems easier than it turns out to be a reality. Please manage your resources, get a decent chef and serving staff and please don't let risk the investment that you have undoubtedly made in The Queens Head..Undoubtedly the pub is a beautiful old fashioned building and potentislly could be a lovely venue, but ,very sadly, this wasn't reflected in its carvery or its staff. a shame.

We have had the Carvery here on a few occasions and have always said they are the best around. We know a few people who have been since we last went and have said how it's gone down hill. We believe the chief we had has left and the new one isn't up to the old one's standard. We will be going back shortly to see if this is true or not.

went for lunch here with family and ive got to say the carvery was the best ive ever been to ,fresh veg and 4 meats to pick from and lots of selection with puddings, the staff were friendly and helpful we wil bel returning to the queens head in the near future

We visit The Queens Head quite often for a Sunday Carvey and have always had a lovely experience until the last few weeks. I'm sorry to say but since Billie has left its gone down him and todays experience was awful. The girl serving behind the bar needs a lesson in customer service and maybe try and put a smile on her face, always looks fed up and blatantly told us she was the only one old enough to serve and had been waiting 2 hours for her own break! I cant fault the girl with glasses serving the carvery, she couldn't be lovely or more polite and the girl with the blonde hair was rushing round trying to clear and clean tables when others stood around. The last few weeks on arrival the bar always seems to have a cluster of dirty glasses and empty tables full of dirty plates, even with staff stood around behind the bar doing nothing! In front of the carvery and by the sauces was dirty and needed wiping down - I felt the need to point this out. I really feel you need someone at least someone to take lead, especially on a Sunday and always make sure your staff are allocated jobs to do and that they also do other jobs which blatantly need doing when they have nothing to do! Desert counter always seems to be running low. I really hope this improves before we even consider booking for Christmas.

The queens head is terrible. The staff aren't helpful and don't care about customers. Also the food is disgraceful. The beef is hard and chewy and the yorkshires are burnt and all the veg was not cooked. You are also given very small portions of meat and there is potatoes in the carvery. It is always cold and the staff do nothing about it. Overall it is probably the worst meal I have ever had.

Where to start - Beef like leather, burnt Yorkshire pudding, soggy roast potatoes, chewy pork, miserable staff who couldn't work the card machine or carve the meat - Dunbar beer tasted awful - would never go again - waste of money!!!

The Yorkshire puddings were burnt (completely black on the bottom). Beef was overcooked therefore very tough and chewy. The potatoes were very firm and the pork was very fatty. Furthermore the meat was carved very poorly. The staff were very rude, they didn't ask how we were or how the meal was at all. We were all very disappointed with this meal and would find it very difficult to go there again.

To be honest, I wouldn't bother! Food on carvery looked like it had been there all day and was tasteless. Place was empty which says it all!Best part of visit was the much needed glass of cider!I wouldn't recommend this place!

I looked on here before our visit and was a little put off by all the bad reviews, we decided to go anyway as we had booked a table, i'm so glad we decided to! We were so impressed with the meals, we ordered the pensioners specials, meal and dessert for only £7.95, can't go wrong with that!! I had carvery and my husband had the fish and chips. There was a huge selection of vegetables to choose from and four different meats, i was surprised to be told i could have more than one meat and was even asked if it was enough on my plate by the carver! It certainly was! I really enjoyed my meal and the atmosphere was very nice, I think i might have the fish and chips next time as my husband said how nice it was. By the time we were done we didn't have room for dessert but the staff informed us we could take it home so we did that instead. Overall it was lovely and I'm so glad we diced to go and ignore the recent bad reviews, i'l definatley be back.

We visited the Queens Head a year ago, as we were having our campervan serviced nearby, and were very impressed with the quality of the carvery and the service.We returned to this restaurant again at lunchtime a few days ago, again while our campervan was being serviced, but this time with family.The restaurant was much quieter than last year. There appeared to be a slight air of panic about the place. The lady who served me at the bar appeared slightly flustered, when she eventually appeared. My wife and I ordered the 'Pensioners Special' i.e. carvery and dessert and my daughter and son-in-law ordered gammon and chips (with fried egg) and scampi and chips respectively.When my daughters gammon arrived the chips were dark brown and overcooked. Her fried egg was black underneath and burnt around the edge. The yolk was solid, not even rubbery. How the **** did that even leave the kitchen ! My son-in-laws scampi and chips were the same dark brown and overdone. I had to ask one of the staff to get another fried egg which was slightly better but still burnt underneath. Assume the hotplate hadn't been cleaned for a while. If you can't cook a fried egg then there's no chance with anything else really.The carvery was not much better. The meat was very dry and crumbled when cut. Vegetables were not too bad but ... a teenage boy, who I think was part of the family, was on our side of the bar double/treble dipping Yorkshire pudding in the gravy. Hopefully he didn't have anything infectious etc. A health inspector would have had a field day. We did mention it to the staff but it put me off the gravy. We took our puddings home in a plastic container but there was a large bluebottle feasting on one of the cakes in the cabinet so I made sure I didn't choose that one.A very disappointing and embarrassing meal as we had mentioned to our family how good it was last year. The bill came to around £40. I couldn't bring myself to leave a tip as it was certainly not good value for money.I always think that when you see a notice on the bar saying 'staff wanted' its a bad sign ... and so it proved!

visited here with friends plenty of choice with the carvery ,my friend ordered of the menu and was impressed with the portion sizes , we all enjoyed our meals and plenty of puddings to choose from, I will be returning ,pleasant and lovely place to go thank you

We went to this restaurant with family and friends for a special occasion. There were 9 of us. We were booked in for 1.30 but we arrived early so asked if we could eat a little earlier as 4 of the party had a long journey directly afterwards. We were told this was not a problem. We weren't shown to our table. The waitress who was very young (as were they all) just vaguely waved to where our table was. The tables were collapsable ones and were laid with very cheap paper cloths. A round table would have been much nicer as there were a lot of us but this was 2 tables shoved together so the people sitting at the ends couldn't talk to each other without shouting. We sat there for a good half hour and not one waitress came to see us, to tell us to go up to the carvery when we were ready or ask if we would like any more drinks. We eventually went up of our own accord to get our dinner. We then had to wait a further 10 minutes before anyone came to carve us some meat. Again one of the very young waitresses who had absolutely no idea how to carve meat. Once we had our meat we moved down to the vegetables. The cauliflower was so over cooked it had gone brown at the bottom of the dish. The roast potatoes were also extremely over cooked to the point where there was very little potato left in the middle, the stuffing was disgusting and when we came to eat, the beef was grossly over cooked. One of the party was vegetarian and ordered soup. She had to wait ages before this was served to her. Once we finished eating, again it was an absolute age before the plates were removed in fact we'd gone to choose our desserts with the plates still on the table. We ordered dessert, one person asked for custard with her tart. We had all finished eating before she was eventually served her dessert after one of us going to ask where it was, only to be told 'oh sorry, we forgot'. All in all a very disappointing meal. We will definitely not be returning to this restaurant and we certainly wouldn't recommend it to anyone.

Sorry to say that today's carvery was awful, the meat was very over cooked as were the vegetables, the roast potatoes so hard we couldn't get a fork in them

I wish I had read the reviews before I went to the Queens Head. Firstly the high chair was filthy and we had to spend five minutes cleaning it down.Two draught beers not available so had glass of lemonade instead but thought the food would be fine as I have had Sunday lunches before. This was a big mistake. The beef was fine but the pork was under done and the crackling was soft and rubbery. The cabbage,sprouts and carrots were under cooked and bordered on being raw. One of our party returned the plated meal to be micro waved as it was tepid at best.We were all tempted to do the same but thought it best to eat up and get out.Lesson learned.Even though you have visited before always check Trip Advisor as things do change, in this case very much for the worse

What has gone wrong with this Pub! Last called in April this year and it was great, today it was well "terrible" carrots and peas boiled to death,only one beer available out of three on draft, sorry but if you dont improve it's bye bye!

Won't be long until this place hits the buffers again! Started well. No good now. Avoid at all costs. Food is terrible - bland and the Carvery is dry and nasty yuk!

Went for a carvery today and feel robbed of 55 pounds NEVER GOING BACK !!!!! The food was cold and over cooked the staff looked like they were doing a jail sentence and the bloke serving the food just said have what you want with a blank expression on his face ruined our sunday big time and then my Mother complained and the waitress just smiled at us !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! joke really please don't go there EVER !!!!!!

We went to the Queens Head for a birthday meal with 9 of us. We had prebooked. We ordered the carvery and went to collect the meals. The meat was in the process of being replaced as it had almost ran out. The old meat was dry and overcooked and the replacement overdone. The vegetables were worse. Most were dried up and hard and looked like they had been left under the hot lamps for most of the day. Was disappointed as in the past the standard has been far better

Good food had not had an English Roast dinner for along time vegetables lovely but Yorkshire puddings soggy.

We called in on the off chance Sunday lunchtime. If you want to go in would recommend booking as all the tables were reserved except one, although none had "reserved" signs on them and the girl behind the bar didn't know what was what but I suspect she was new.You can't open a tab which was a minor frustration so you have to pay in advance. The food on the carvery was nice and there was a good choice of vegetables that were nicely seasoned. We were there at 1200 so everything was fresh. The only thing that would prevent me from returning was unfortunately the other customers - it was like watching animals! Overfilling of plates and wasting most of it. Just pure greed!

What a great find. We were on our way somewhere else when we noticed the sign saying carvery now open. We thought it was great value. And food was fresh and plentiful. Will definitely return x

An impromptu lunchtime stop at what appears to be a pleasant 'country pub'. A couple of good 'real ales' on tap. Not a carvery fan so I went for a baguette and chips and other half the lunchtime special £7.95 fish & chips (inc dessert - which we didn't bother with, but no offer of a deduction!). Food, which took a little while to materialise was nothing more or less than you would expect. As it was a warm day we chose to eat outside which looked in need of a little care and attention. Not a bad experience but with a little more attention to detail it could have been so much better.

We meet friends on Friday 27th May 2016, we know that it is not a waitress service restaurant, but as there was only one other table occupied, the staff could have maybe asked it we wanted more drinks or a pudding, we had to return the steak as they were very rare not medium as ordered, unfortunately when returned the chips had gone cold on the plate. At 9.30 the staff made it very obvious that they wanted to close, the carvery was cleared away, which was fine, but after it had been cleaned a female member of staff, used it to put her handbag on and fiddle with her phone, not very hygienic, the staff were not very happy when we ordered a coffee. My main concern was the amount of large cooked joints and vegables that were left, they had obviously miscalculated what they needed, I hope it is not reheated the next day. Will not be returning, and definitely would not recommend it.

we went there for a family meal. we were the only people in the pub. so you would not think we would have to wait 40 minute's to get our starts. we spent that time killing ants on the table. There were 18 of us then they came saying that they were out of the things we had order. when it did come the Garlic bread was so garlicy it was inedible. creamy garlic mushrooms were coved in milk soggy bread. The stacks were bleeding on the plate although we had asked for well done, the carvery vegetable's were coved in garlic as well. when we told the whiter my son in law had found grass in his gravy. he replied o poo but not quit like that we are not allowed to say what he did say . no sorry or any kind of sorry or would you like a refund

We have eaten here many times in the past and always had good meals, but not this time. Ordered homemade burger which I have had a few times before and was always good, this time I was served a terrible quality bought burger on a soggy crusty roll and floppy under cooked bacon. Complained and was given steak and ale pie, by the time this arrived my chips were cold so had to ask for chips to be warmed, they were taken away, a new warm bowl of chips presented but no replacement salad. The pie was as bad if not worse than the burger, it was dry, no taste and looked like it had been made with left over sliced beef, carrots and peas from the carvery. Didn't eat it and we refused to pay for it but ended up paying for the chips as I did manage those. Husband had carvery which was ok. This is the worst meal and experience we have had in a long time, not sure where the good chef went to but this poor quality is not doing you any favours.

Visited this restaurant on weekday lunchtimes and evenings. Great choice of meats and lovely fresh vegetables. A la carte menu also good. Children made very welcome.

A very nice cavery which is good value at £7.95 per head, portions are generous on the meats and of course you help your self to veg which again is presented well,hot and tasty. Staff are pleasant and welcoming.

Once again we enjoyed a very delicious Carvery today. The beef was meltingly gorgeous. Today's carver was also the chef. Very nice lady who was happy to chat to us when she cleared our table too. Perhaps they are short staffed but a great service none the less

Undeniably a very good carvers for many. Plenty of choices on meat, veggies and sides. It is very easy for you eyes to be bigger than your belly at this place. The desserts were very reasonably priced and the portion size was ginormous.Negative points... No veggie option was offered for vegetarians, which was a disappointment. A female member of staff was extremely curt and certainly not the friendliest person . When I asked for a can of Diet Coke, (of which there were many), I was told that only draft coke was available and cans were for takeaway food only. Ridiculous, I thought and even pointed out how much they could charge for a proper coke rather than the watery sugary draft rubbish. But the barmaid would not budge. Instead I had a soda water.Lots of pros and cons. The cons, I'm sure are things that could be easily rectified.

Sunday carvery with my family excellent portions of meat great home cooked food great none hurried atmosphere and fab service

my partner visited yesterday lunch time with a relation ,the carvery was hot and exellent as usual ,with good service

We visited today, 28/02/2016, were met by a very surly female member of staff behind the bar - manager perhaps?? - although you wouldn't think it. She might have been the previous owner/manager as I overheard her mention to a customer that the pub used to be hers. However she certainly needed to revisit the 'hospitality school of charm' whoever she was. Order taking was painful in that tabs cannot be opened for customers as so many people walk out without paying - which stunned me at first but after today I could see why they might! The place was almost empty - just the 4 tables with a total of 12 diners at max. So, if you visit, take cash or be prepared to waste time paying for everything at the point of sale - allowing you leave your semi warm plate of food to chill whilst you wait at the bar for drinks etc. Is this antiquated - I thought we lived in the 21st century with digital technology??? The carvery 'looked' good but the only two things missing were - taste and warmth. The meat was very, very dry - we both had turkey and pork. My guest was physically ill, at the restaurant, by eating her lunch as the sprouts tasted truly vile and undercooked. We both left most of the meal and took it home for the cat. The young waitress was pleasant but, instead of asking if everything was ok as we had left so much, she simply asked if we wanted anything else! Extra training perhaps?? Needless to say we did not have anything else there. And neither will we be returning. On a positive note - the condiments were nice! First and last trip for us. Very disappointed. Glad I did not risk it for Mothers Day!