The Quays Restaurant in Sheffield

Good food, lovely atmosphere in the bar and restaurant. We stayed in this hotel and thoroughly enjoyed our spacious room with excellent views of the canal, Quays. Excellent spa. Brilliant swimming pool.

Delicioso curry de nueces y garbanzos, servido con arroz pilau y un pequeño pan naan, que estaba bien presentado y tenía un sabor absolutamente delicioso. Fabulosa ginebra local también.

Llevé a mi mamá al restaurante Little Italy en Kendal por su cumpleaños. Fuimos a la hora del almuerzo. Estaba ocupado pero nos dieron una mesa Disfrutamos de nuestro almuerzo, el personal muy atento. El único inconveniente era, ya que mi madre está en una silla de ruedas, era la puerta. Un pequeño paso en alto, luché por colocar la silla encima. Un miembro del personal nos abrió la puerta. En el camino, ningún miembro del personal abrió la puerta, otro cliente vino en nuestra ayuda. Tal vez deberían pensar en poner una rampa allí o tener una portátil disponible. Dicho esto, definitivamente iremos allí otra vez. Tal vez se le debe decir al personal que esté atento y esté listo para ayudar a los usuarios de sillas de ruedas. ?

Conocí a un querido amigo para el té de la tarde festivo. Solía ir al almuerzo de Navidad todos los años hasta hace un par de años, cuando lo cambiaron. Así que decidí probar el festivo té de la tarde. La mesa estaba puesta preciosa y muy festiva. El té de la tarde de Fetive fue traído, se veía hermoso, sin embargo, el pan integral no era tan fresco, sospecha que hicieron los sándwiches antes y los dejaron afuera. Los otros estaban bien, los bollos eran diferentes y los pasteles se veían hermosos. Yo digo que parecía que los había traído a casa, ya que estaba muy lleno. La camarera se alegró de cambiar la bebida de bienvenida por la naranja, pero tuvimos que pedir que nos trajeran el té, ya que no lo trajeron. Pocos problemas, la servilleta tenía una mancha, la taza tenía algo pegado al costado, pero en general era bueno y mucho mejor que algunos tés de la tarde que he tenido. Aparentemente fuimos los primeros en tener esto y podrían ser problemas de dentición. Volvería otra vez, era una tarde encantadora.

Tuve que organizar una comida de último minuto para 12 misiones en el hotel. El personal era extremadamente servicial y la elección de menú era excelente catering para vegetarianos en el grupo y nosotros carnívoros.

Hoy me llevo a mi familia a tomar el té de la tarde y pensé que sería maravilloso alcanzar un agradable té de la tarde. Nos sentamos en la zona del restaurante por nuestra cuenta. Dije que no me importaba, pero que no había absolutamente ningún ambiente. El camarero colocó lo que sonó como un fabuloso té y servicio "bebidas ilimitadas de su elección, es decir, té y café. Compré un vale pero aún así pagué lo que pensé que era demasiado dado todos los tés de la tarde que tuvimos con mis niñas y madres. Había 3 sandwiches, muy promedio incluyendo un pepino. . . no todos prueban . . Los postres estaban bien, pero en su mayoría me decepcionó que una vez que habían traído nuestras ollas de té, los camareros / camareras no estaban donde ser visto, así que no ofrecen las "bebidas ilimitadas". Si hubiéramos estado sentados en el área del bar con otros huéspedes, entonces podríamos haber sido atendidos. Decepcionante té y servicio especialmente y no regresará.

The worst afternoon tea I’ve ever had!!! Should be ashamed to even bring it to the table, don’t know if you get different if you have a voucher but even if you do it was a disgrace

Very poor , we had a wowcher voucher , thank god , because it wasn't worth no where near worth full price , very disappointed, came away hungry

Sitting down to our evening meal we were told that many things on the menu had run out due to a busy week. It wasn't disappointing but the dishes we did get were fantastic. Breakfast was exceptional, one of the best hotel breakfasts I've had.

The food was good if a little overpriced (typical hotel prices!) and the staff were professional and friendly. What is sadly lacking is a sense of occasion. The restaurant isn't really a restaurant - it is basically the breakfast area with the lights turned off at one end! There are no table cloths or candles. They are really missing a trick here because if they made more of this space (and frankly the money they are charging for the food then they really should!) then more people - guests and locals alike would be encouraged to eat here. The hotel is an easy 10-15 mins walk from the centre or you can easily get reasonably priced taxis - they are not trying hard enough to encourage custom in their restaurant...... i feel a bit mean giving an average score - good would be more appropriate but doesn't exist - but can't really score it higher based on the value for money/ambience bypass......

Eaten here several times before always when using the spa and on a discount card or voucher and this time was no different. If I was paying full price I wouldn't eat here as prices are too high for quality, service and atmosphere. The sandwiches for afternoon tea are basic, scantily filled, lacking in taste and dry. The Champagne is not champagne it's Prosecco , I know as I saw it been poured. The cakes and scones are plentiful but not homemade. Tea and coffee was good. Service has chaotic.

We had a breakfast; 2 lunches; and a dinner at The Quays - all very enjoyable. The bacon & sausages for breakfast were great - just a pity there was no Black Pudding, especially are we were in Yorkshire1 The buffet lunches had a good selection of dishes, and the dinner menu was well blended - I selected a Roast Fig tossed with candied walnuts, blue cheese & a red wine vinaigrette starter (good value at £4.50); then Coq au Vin; and finally Apple Tart Tatin with Custard & Cinnamon Syrup. The Staff were excellent throughout.

I visited with my mum, aunt and cousin. As my aunt is battling cancer and currently undergoing chemo, we wanted somewhere clean and quiet, but still with a nice atmosphere. This was perfect. The setting was very nice, relaxing. Staff were very friendly. The food was fabulous - we were all thrilled with our meals, even me with my picky tastes and asking for my omelette to be made only with eggwhites, replace the chips with toast, no dressing on salad! They did it all perfectly and with a smile. Decent wine list too, though you'll pay for the quality. The food was very reasonably priced. We sat for 3 hours and didn't know where the time had gone. We are all looking forward to visiting again.

Stayed here 1 night, and got in relatively late. They have a good, varied menu for dinner, so you can always find what you are in the mood for, and with good service.

Do not eat here, no heating, in fact air conditioning on! Why it's November? Very young, inexperienced staff.

The standard of service did not match the standard of the premises and food offered for the Living Social voucher. We tried to make a reservation for a Sunday afternoon and phoned a few days prior. In fact we phoned several times because staff were too busy to accept our call. Eventually Reception promised to phone back, but didn't. We had better luck a week later. But the standard of service was poor (35 minutes from sitting down before being served, and then only after we enquired how long it would be). Despite the first floor restaurant being devoid of diners at 3:15 pm it was explained to us that the slow service was due to them being extremely busy on the ground floor. It leaves us wondering exactly why the Sheffield Hilton offers these vouchers. This was our second time using a Living Social voucher for afternoon tea. We were very underwhelmed by the service the first time, but decided to give them a second chance. Sadly, on this showing, we will not be going again.

Llegué muy tarde al hotel Hilton, me da pereza salir otra vez, así que comimos en el restaurante del hotel. El servicio no es bueno en general, y la zona de comedor realmente no tenía ningún tipo de ambiente. Bien no es ayudado por generalmente todo el mundo estar allí sólo porque su trabajo es pagando para estar allí, pero aún así, es un lugar sin mucho en la manera de diseño.

Excelente pescado y patatas fritas, aunque cuando nos preguntó qué tipo de pescado, me dijo que era pan grassia? ¿Por qué no están utilizando bacalao o eglefino? Muy amable y servicial

When we visit the spa we eat here out of convenience and as I have a Gourmet Card the prices are ok. As usual the restaurant was quite and lacking in any ambiance, but that doesn't bother us as we found a nice area and settled down to chat and eat.Service was woefully slow, over 2 hours for 2 courses, but as I have said before the staff that are working are stretched as often only one person waiting tables and manning the bar. The food has gone down hill. My partner was happy with his Hilton Burger and the Greek Salad was good but everything else was sub standard. Steaks were tough and fatty. Fish Fingers Sandwich, the cheapest of cheap, very little fish inside and it was grey and the bread was dry. Ice cream, whilst nice was serviced in a mini tub rather than in a bowl and Fruit Salad with Cream was half the size of previous and manly apple.

food very good nice restaurant nice balcony area outside where you can sit and have a drink. very efficient staff who were very friendly

Third visit, Sunday afternoon with friends, dinning with discount card, same as last two times. We all opted for the Hilton Burger with Bacon & Cheese and a side of Onion Rings. All pretty good nothing to complain about. Deserts were fine too. We had coffees and hot chocolates this time as well, a bit on the expensive side but very well made. As with our previous visits the bar/restaurant was woefully understaffed. I'm sorry I forget the chaps name but he did a sterling job on his own and was smiling and pleasant throughout.

The staff are always friendly and helpful, the food is really good quality. I love the fish and chips. Ask for the bar menu, even if you sit in the restaurant - different selection and cheaper prices

Back again with friends, this time we decided to try the Rump Steak. Presentation was poor compared to last time and the mushroom sauce was not a patch on before, however if we had not been before and knew this it was quite acceptable. Drink were a disaster, lager and beers kept on going off at the pumps, consequently took ages, however a round was offered on the house and this more than made up for the problem.Understaffed, only 2 members in the day we visited and it was busy, they worked hard and did well given the stress they were under.Dined with Gourmet card so good value.

A quiet place. Not well sign posted but once we got here we were greeted by a friendly front of house. The menu is varied with a choice of healthy & vegetarian options too. Once ordered we did have to wait a little longer than we would have chosen to but the standard of food was definitely worth the wait. Service was attentive & discrete.

Breakfast was always good, I did like the fact that one could get an omelet in the evening, and they had an Indian chef, quality of food was very good

We were visiting the spa and decided to have lunch in The Quays Bar using my Gourmet Card.Of the 4 of us 3 had Rib Eye Steak with Mushroom Sauce and 1 had a Hilton Burger, we all had a side of onion rings. Mushroom Sauce was divine, Steak good if a little overdone, came with Chunky Chips, Grilled Tomato and Mushroom, all were very well cooked and tasty. My fellow dinner enjoyed their Burger and skinny fries. We all had desserts, Apple Crumble, Sticky Toffee Pudding, Chocolate Pudding and Ice Cream, again all were very enjoyable. Lovely location over looking the canal basin. Nice staff, though service was slow. Overpriced drinks. Great way to spend a Sunday lunchtime, we all enjoyed ourselves and we would visit again. Glad a have a gourmet card as wouldn't have wanted to pay full price.

We celebrated my daughters birthday here last night.The food was very good and service very good.Thank you for a relaxing evening hope to come back soon.

average close to poor - they have no mercy for your corporate credit card - your boss will ask about the caviar's color

I dined at this restaurant with my partner using a Living Social voucher. I'm quite glad I had the voucher as some of the menu choices were a tad expensive.On arrival the voucher specifics were fully explained and we were left for a few minutes to choose. For main course we both chose to have sirloin steak but we prefer it cooked differently - he likes it rare and I like mine well done. There was also a choice of what you could have it served with - he chose salad and I had mushroom and tomato - we both went for the chunky chips!When the dishes arrived they were very well presented and the salad came in a separate dish. Both steaks were cooked to perfection and there was certainly more then enough on the plate so no short measures on portions.We had a check back shortly after we were served and the extra drinks ordered were soon delivered. We decided to treat ourselves to a dessert - he chose treacle pudding and I had the white chocolate torte. The treacle pudding went down amazingly well but the torte was a bit tasteless only saved by the dark chocolate topping.That said I would go back to this restaurant (even without a voucher). The menu has plenty of choice, the waitresses are very attentive but not over whelming and the restaurant itself was extremely clean and well presented.

If there was a half star it would get 3.5 stars,feel the menu prices are set for people who can charge to expense accounts. The room has very little atmosphere would be better on a Summer evening to sit outside. Staff were very efficient and attentive brought jug of water with first round of drinks. Starter of pancetta and scallops was lovely but should be for 11pound. Salmon and salad main needed some dressing, steak cooked well had gluten free roll and allowed change of items such as extra mushroom instead of tomatoes. Did not have a pudding as strawberries and cream at over 6pounds and no tennis to watch felt too expensive.

My husband, my brother and I took my dad here for his 70th birthday. It would have been expensive but we used a taste card which took 50% off all food. The staff were so friendly and accommodating and they had put a couple of balloons and some sprinkles on the table, they gave my dad a little signed birthday card from the staff and they gave my dad a free drink. Very impressed with the service and my dad had a lovely birthday. Everyone else enjoyed their food, I'm pregnant so couldn't enjoy mine as much as I'd have liked and I'm 100% convinced that the korma I ordered was not korma but other than that everything was perfect. The food isn't the most generous sized portions and the prices are slightly expensive but it all tasted lovely so with the taste card my husband and I would be very happy to go there again. They even split the bill for us in the odd way that we wanted to save us the hassle! Thank-you for making my dad's birthday a memorable and special occasion!

Too pricey for nothing special. The value for money is way out of wack. Two pieces of fish and some salad potatoes 12 pounds, hamburger and chips 14 quid, 12 pounds each for the standard run of the mill breakfast buffet.

His: a vegetarian toad in the hole. Hers: a cheese, leek and potato pie. Both were pretty buxom winter warmers but while his was reasonable bar the odd tasting sausages (think cheap pork sausages that have so little meat content they might as well be vegetarian), hers was, frankly, dire: a cheese, leek and potato pie without the cheese and leek. A solid wall of potato encased in pastry. A few bits of tasteless yellow slime were sitting on top of the wall and a few flecks of green had been crushed under it but it was 99% potato. It was so bad I wish I'd taken a photograph. Maybe the meat selection was better but I'd never, ever go there again. I don't mind restaurants getting it wrong, what I do mind is when they couldn't give a toss.My message to the Hilton is this. Employ people who actually respect food/cooking/customers and you'll do so much better. Check out the pies at places like The Broadfield on Abbeydale Road. And if at first you don't succeed, don't just serve it up anyway.

Nice friendly helpful staff and a good comprehensive menu. It was quiet when we ate but as the tables are set closely I suspect you would not have a lot of privacy if it was busy. Food quality was excellent (steak for me and fish & chips for my wife) and was served quickly.

My husband and I celebrated our wedding anniversary with a meal in the restaurant. The meal had been bought for us as a present so we were using a voucher for champagne cocktails and a three course meal.On our arrival we were wished a happy anniversary by staff who had also decorated our table and left a card. We thought this was a really nice touch. Our meals were absolutely fantastic. The food was delicious. The service was very prompt polite and friendly. Our meal was finished off with a plate of strawberries marshmallows and chocolate sauce with happy anniversary wishes. Another lovely touch. All in all a lovely evening of fantastic food and service. Would definitely go again especially if celebrating a special occasion.