The Promenade at The Dorchester in City of London, Westminster

Amazing experience! The service was outstanding. I had high expectations due to the price and location and I wasn’t disappointed at all. I believe our server’s name was Kelly. He was quite tall and slender. I have a dairy allergy and they took it very seriously. Anything I was served was brought out completely separately on different trays. I ordered the Ali Shan tea which was extremely flavorful and served at the perfect temperature. My wife’s Yunnan Peony tea was very good as well but mine had a more robust flavor that I prefer. The sandwiches were all pretty good as well. Smoked salmon and ham were my favorite. The cucumber sandwich was surprisingly good. I didn’t think I’d like a sandwich with cucumber as the star. The scones were my favorite by far. I could’ve eaten 10 of them if I wasn’t so full from the sandwiches. The service pacing was perfect. Our server was working more tables than the other servers and he was still extremely on top of everything. He asked us if we wanted extra sandwiches and refilled our tea right away when requested. Everything was finished at 1 hour 45 minutes giving us 15 minutes to relax and pay the bill. Atmosphere and decor were just beautiful. It was grand but not overdone. I really enjoyed the live piano. All the staff we interacted with inside were very pleasant as well. The outside doormen could be friendlier though. They were extremely cold. Maybe because we weren’t hotel guests. If you’re worried about dress code, they’re relatively lenient with it. There were people wearing t-shirts, sweatshirts, and polo shirts. No need to dress formal. I’m guessing just no shorts or sandals. We originally wanted to go to Claridge’s but they had a strict dress code requiring jackets for men. I’m very glad we chose the Dorchester in the end. It was posh without being stuffy.

London's best afternoon tea without a doubt! Everything tastes incredibly good but the service is also the best and also the atmosphere and decor!

Anwar was our host and took excellent care of us. I must also thank the Security staff for spending hours looking for my wife’s earring and finding it the next day. They didn’t give up. They have long term customers in us!

i've been coming to the dorchester for years and i can say hands down it's the best afternoon tea in all of london! their standard has never changed, we always have a lovely experince and our waiters anuar and alex were very kind 🍰🧁

went for afternoon tea. the food was solid but the service was disappointing at best. took ages to get our second pot of tea after we have finished the first one. trying to get the bill was an ordeal like pulling teeth for the price, I recommend you skip it. I also recommend management hire more wait staff. if you're going to charge 90+ pounds for some small sandwiches and desserts with tea, you really should be emphasizing the service

Our experience was amazing. The portions were filling. But most importantly, the service stood out to me. It was a joint birthday breakfast date, and we were provided cakes and personalised hot chocolate. Our server Anuar made us feel very comfortable in the environment, and made our experience absolutely outstanding.

Celebrating our 35th anniversary with my wife. Experiencing The Promenade High Tea at The Dorchester was an amazing. The atmosphere and service was spectacular! The presentation was superb and tastes amazing! We started early in the afternoon around 4:30 Pm and enjoyed the good and conversations so much that we found our selves a bit late for our Phantom of the Opera at 7:30 Pm at His Majesty's Theater. Sebastian & Michelle did an awesome job helping us through this experience!

Mi experiencia de hoy tomando el té de la tarde en el hotel Dorchester fue excepcional. La atención al detalle y los requisitos dietéticos para mi hermana superaron nuestras expectativas. Los sándwiches y pasteles que tenía se presentaron muy bien y estaban deliciosos. Gracias de nuestra parte ya que hizo que nuestro Norte/Sur se reuniera en Londres 10 / 10. También gracias al personal de la casa por todas las partes a las que contribuyeron para hacer que nuestro día sea memorable

He visitado el Dorchester muchas veces en los últimos 10 años tanto como huésped del hotel y para el almuerzo / cena. Es seguro decir que en el último año los estándares en el paseo marítimo han alcanzado un nuevo nivel. La anfitriona siempre me recibe con una sonrisa y hace que yo y mis amigos se sientan bienvenidos, la calidad de la comida siempre ha sido de primera categoría y me encanta la adición del carrito que sirve aperitivos mientras disfruta de un cóctel por la noche. El nuevo gerente, creo que su nombre es Tyler está en cada detalle y es un crédito para el hotel. La única pequeña desventaja es que ocasionalmente puede hacer un poco de frío, sin embargo, en general han hecho un gran trabajo con la renovación. El mejor hotel de Londres

Probably the best spot in London for dinner at this price point. Food was unexpectedly exceptional. Service impeccable. Atmosphere - other worldly. 5* all around in my books. Special shout out to our fantastic waitress - Camille.

Visiting from Florida U.S.A! Amazing afternoon tea at the Promenade at the Dorchester. I knew it was going to be beyond lovely the minute we walked in the doors. The whole room is filled with class and elegance. The tea, sandwiches and pastries are all so tasty and prepared with such detail. Must mention the staff who served us is so classy and attentive! Tan and Anuar are so on-point, joyful and excellent at making guests feel wonderful and special! Both are very knowledgeable of the menu and their presentation was first class! Anuar especially went out of his way to make us smile the whole time! Magnificent afternoon at the Dorchester! ♥️

Sumptuous afternoon tea in gorgeous (and friendly) surroundings. Sebastian offered exceptional service. Treat yourself to a fantasy.

This was my first time doing afternoon tea and it did not dissapoint. My wife's been to a few, and she mentioned that this was her favorite. We really enjoyed the assortment of sandwiches, pastries, teas, coffee-based drinks, and the relaxed ambiance which includes the live pianist. All the staff were friendly and welcoming, but the attentiveness and recommendations of our server Michelle made the experience even more special!!

Third time experiencing this memorable afternoon tea at the Dorchester Hotel. It never fails to impress with absolutely beautiful ambiance and top quality service from the staff. The sandwiches were really tasty and had a mixture of flavours. The scones are as always perfect with the creamy clotted cream and jam. The desserts were quite good. The selection of teas were very good as well. They have made a few changes to the decor and menu as well. The breathtaking atmosphere coupled with live piano performance in the background makes it a worthy occasion to be at. Can be a bit expensive in comparison to other hotels.

We had a wonderful experience. Everything was tasty (and halal!) and the service was excellent. And the pianist put a smooth atmosphere. Thank you!

El té de la tarde de Dorchester Promenade no es su taza promedio. El entorno es magnífico, los precios son altos pero la experiencia es... bueno, elegante. Fuimos invitados a una ceremonia del té que se sintió como sacado de un episodio de Downton Abbey. La selección de tés fue impresionante, y el proceso de decantación fue puro drama. En cuanto a la comida, digamos, los sándwiches nunca han quedado tan bien. ¿Quién iba a decir que podías hacer tanto con una simple rebanada de pan y un poco de relleno? La bandeja de postres era una obra maestra de varios niveles, llena de bollos y delicias pequeñas y adorables que eran casi demasiado lindas para comer. En general, fue una experiencia de riffing de té, y aunque nos sentimos un poco culpables por gastar tanto como lo hicimos, estamos bastante seguros de que valió la pena cada centavo. Después de todo, ¿cuándo fue la última vez que dijiste que tomaste té en un lugar tan elegante?

We came in to celebrate our anniversary/birthday and absolutely loved our experience here. Rachel cooked one of the best steaks I’ve ever had table-side and was very nice to talk to, while Luke made sure everything else went perfect. He continuously checked in on us, gave us some great recommendations, and overall, made our experience here one to remember. The entire staff made us feel like we were the only ones there. We will be coming back for sure.

'Sublime experience'.... Loved the experience, the room and decor is phenomenal. Food, tea selections, champagne was absolutely delicious. Loved our server, Anuar..... Super professional, great personality and really made the experience. Highly recommend.

Beautiful,classy,and elegant restaurant in a beautiful hotel. We loved everything there. We went for afternoon tea. Beautiful tablewear,china,delicious tea,sandwiches,scones,and pastries. Champaine was delicious too. Service was great. We enjoyed every minute there.

Not cheap, but a really lovely and memorable treat with delicious food and a fabulous location. Our server Anuar was super nice and attentive. We had vegetarian and vegan options. They were both great; we didn’t feel at all like second class citizens.

This is the second champagne afternoon tea I have enjoyed at the Dorchester. I cannot fault any aspect of my experience! I LOVED it! I’m so pleased to see that this establishment reliably upholds its very high standards for food, hygiene, decor, and particularly, service. The food was exceptional, and the staff were highly commendable at every interaction. I have also been to another famous afternoon tea experience in London, but on both occasions found the Dorchester to be superior. I hope to see the dress standard advertised upheld at my next visit. I noted many other diners entering with casual shoes and denim, and believe that dressing for the occasion is an important part of the whole experience. Very excited to return next time I visit London!

Amazing food and drink. Fantastic atmosphere with live jazz piano. Tea selection is extensive and super high quality. Service was good but a little slow and slightly less attentive than expected for the price and similar afternoon tea spots. Full kids and vegan menus that we tried as well and they were top notch. Go here!

Té de la tarde, muy agradable Pero! Pedí té Assam £ 10 extra! Después de pagar £ 95 por persona No impresionado. Sándwiches muy buenos, ofrecía sándwiches adicionales que estaban secos. Pasteles muy sabrosos Pero! Había sido pegado a la placa de servicio que era bueno para dejar de moverse cuando se le dio servicio Pero, yo todos tenían "fondo soggy" necesario rasparlos no recogerlos delicadamente. Agua £ 9 por botella ouch! Más cargo por servicio cuesta £ 250. 70 Muy sobrevalorado por el coste.

Truly super Afternoon Tea experience! Elegant atmosphere and impeccable service. Good food, both sweet and savory. The children's menu was also very popular. Large selection of teas, great scones!

I had the loveliest experience at The Promenade for afternoon tea. The space is absolutely stunning and well-designed, the food is delectable, and the service is wonderful. Truly, a magical experience and a must if visiting London.

Si estás en Londres entonces sí, esta tarde el té en The Dorchester es una necesidad. Disfruta de una tarde de puro placer con té de champán por la tarde en The Dorchester, un hotel de lujo de 5 estrellas en Londres. El té de champán de la tarde, servido en el elegante entorno de The Dorchester, es una manera maravillosa de celebrar una ocasión especial. Incluye deliciosos sándwiches de dedos, bollos recién horneados y pasteles franceses, servidos con una fina selección de té y café, y una copa de champán. Aclamado como una institución londinense para el té de la tarde desde 1931 , este espacio opulento y acogedor crea una atmósfera de elegancia refinada, acompañada de los sonidos suaves de un pianista residente.

We had the best time celebrating my 24th birthday, over breakfast at the Promenade. The orange juice was particularly special. A shout out to Anwar, our waiter, who provided us with exquisite service and entertainment throughout our visit.

I’m a frequent customer at the promenode. My recent experience at Promenode was terrible. The hostess, ‘Rene’, refused to seat us, claiming that all tables were fully booked. When another hostess attempted to seat us, Rene immediately stopped him. To my surprise, I found availability on their website, and we were seated right away. I also noticed that she refused to seat other (female customers) as well.

We really enjoyed our Afternoon Tea at the Dorchester, the selection, teas, the ambience and service was fantastic and a huge thanks to our host Mr Anuar Hamid who made our celebrating a birthday an even more memorable experience, I would definitely go back again.

A very quiet place, the beauty of the place is captivating, I loved the breakfasts, the staff is very friendly and attentive, the price is very reasonable for a palace❤️❤️❤️

Impeccable service from knowledgeable and welcoming staff. Was very impressed with my vegan champagne high tea selection and the other members of my party were also blown away by the selection. Was not left dissatisfied in any way so I can only highly recommend the Promenade for high tea.

This was an absolutely once in a lifetime experience. We went for an afternoon tea- we were an adult family of 4 from the US. Anuar was our server and he was incredible. He was able to give us the exact experience we were looking for. It was the first afternoon tea for everyone, and he was kind and helpful while not allowing us to feel out of place. The food, drink, and atmosphere was incredible. The live piano by Emily was an amazing touch- that really brought it to the next level. Kudos to Anuar and the entire Promenade team for making Tea an afternoon we will never forget!!

We visited The Dorchester for Afternoon Tea on Friday during our 5 day stay in London. We didnt get any welcome when we first arrived but once we walked to the desk to say we had arrived and we were seated the service was excellent as you would expect. It was my Birthday which was kindly acknowledged (nice touch). The food was excellent and the room which we had Afternoon Tea was beautiful, highly recommend this place.

I had lunch last Saturday with a friend and we were both blown away by the meal the food was fantastic, the service was excellent without being obtrusive it was all so good I decided I would have dinner there on Tuesday evening before I went to the late night Prom. I'm glad I did as it made the whole evening one to remember. For me it is definitely the place to eat when I am down in London. Very highly recommended.

We had our first ever afternoon tea here and it was amazing! What a great selection of tea; the sandwiches, scones and desserts were to die for but what made it truly the best experience was our server, Anuar. He had us laughing the whole time, taught us all about the tradition and was very attentive. Thank you Anuar for such a great day at the Promenade. Highly recommend

I visited the Dorchester for afternoon tea with my mother. We had a wonderful time. Anwar was a great host and looked after us throughout our time there. However, we weren't told that we could order more pastries and scones which would have been good to know as we really enjoyed them.

We had a wonderful afternoon tea experience at The Promenade and we received a truly first-class service from your outstanding team of staff especially Danny and Camilla. We look forward to returning again.

High tea at Promenade at the Dorchester is an absolute must! Anuar was so wonderful and hospitable to us and have the best recommendations. Each bite looks like a work of art. Can’t wait to come back for more celebrations in the future!

We had champagne afternoon tea at the Promenade in the Dorchester. You’re welcomed and served by warm and friendly staff who make you feel special in a very lovely location. The decor is luxurious with some interesting artworks and filled with flowers with a feminine pink colour palette. So what’s the food like? There is a large choice of leaf teas in all varieties and you can try as many as you like. There are little between courses dishes and sandwiches, scones/jam/cream and cakes all are excellent. My only suggestion is that the secondary flavours in the sandwiches could be stronger however you can have as many sandwiches as you like. And as this was a birthday tea there was birthday cake and a hand written card. A delightful way to spend an afternoon

I recently had afternoon tea at The Dorchester Hotel and it was an exquisite experience. I have visited many luxury hotels in London and consider myself an afternoon tea enthusiast, but The Dorchester exceeded all of my expectations and I would now consider my favourite afternoon tea in London. I booked this special occasion to celebrate my mother's 50th birthday, and I want to express my gratitude to our server, Michelle. She was incredibly attentive and made the celebration truly memorable for my mother. The scones and pastries were amazing, bursting with great flavours, and the generous portions left us feeling full. They even offered seconds, which was a lovely touch. I can't wait to return for another delightful afternoon tea experience! 10/10 don't even hesitate or think twice, I highly recommend you to make your reservation you wont regret it!

Had the most amazing afternoon tea experience, Anuar was the best host! We will definitely be back.

We had a fabulous afternoon tea which made for a perfect Sunday in London! Anuani was our waiter and he was so kind and attentive. My husband has food allergies and the kitchen was able to do every course gluten and dairy free, unreal! That was truly a treat as he usually is not able to enjoy pastries. The scones and pastries were delicious- obsessed with the scones! I also loved the pink serving-ware. A must do in London!

Anuar was great! My tea was great and service was amazing!

If you are in London then yes this afternoon tea at The Dorchester is a must!!! Delight in an afternoon of pure indulgence with champagne afternoon tea at The Dorchester, a 5-star luxury hotel in London. Served in the elegant setting of The Dorchester, the champagne afternoon tea makes a wonderful way to celebrate a special occasion. It includes delicious finger sandwiches, freshly-baked scones and French pastries, served with a fine selection of tea and coffee, and a glass of champagne. Hailed as a London institution for afternoon tea since 1931, this opulent and inviting space creates an atmosphere of refined elegance, accompanied by the smooth sounds of a resident pianist.

The afternoon tea at The Promenade in The Dorchester Hotel is truly authentic and highly recommended! I suggest opting for the menu that includes a glass of champagne. It's great that you can reorder tea or sandwiches, although the portions are usually generous enough. Vegetarian options are also available. The staff was amazing! The afternoo tea costs 100£ pP. Ideally, make a reservation a few days in advance to secure your spot.

Giving it an extra star because our server Elaha was a sweetheart but the food at this place was extremely disappointing. I was really looking forward to having a good afternoon tea at this place. The sandwiches were extremely bland. The scones were mediocre and the desserts were just sweet stuff at your table. If I knew I would be charged so heavily I wouldn't have selected this place. Unfortunately, Afternoon Tea is definitely not your specialty

Such a special place for Afternoon Tea! My friend and I were in London for Chelsea Flower Show and The Dorchester was beautifully decorated to celebrate that. The food, the variety of teas, the friendly and attentive staff and the tinkling of the piano in the background made for a truly memorable afternoon. The room has a lovely ambience, the decor is elegant and beautiful and we felt both special and relaxed. It was a highlight of our holiday.

Amazing experience having tea at The Promenade! Our server Anwar was so kind and attentive. He livened up the afternoon and had the loviest attitude. The food and atmosphere was incredible. Will be back :)

Outstanding experience! We went for afternoon tea to celebrate my mum's birthday, and we have some specific dietary requirements. My mum is allergic to eggs, dairy, and gluten, and I am dairy intolerant. Our waiter, Anuar, handled everything effortlessly, making us feel truly welcome. The food was delicious, and we were amazed at how good their gluten-free, egg-free, and dairy-free options were. Anuar's tea recommendations were spot-on, and he went the extra mile by bringing a little cake for my mum's birthday, which also met all her dietary needs. We don't usually go out much, as we often feel unwelcome or like we're a burden due to our dietary restrictions. However, Anuar made us feel like any other guest, and that means more to us than anything else. He's a superstar!

My mother and I had a great time at the Dorchester. It was our first afternoon tea experience. From the atmosphere, the pastries, the beverage, the live piano at the background everything was perfect. The staff was extremely attentive and very professional. Our waitress Michelle and the hostess were so nice to us and made us feel at ease. But all of them were amazing I can’t praise them enough. I highly recommend coming here and can’t wait to come back again!

Visiting from Victoria, BC Canada in late April 2024, we had the absolute pleasure of afternoon tea at the Dorchester Hotel’s restaurant, The Promenade. We have enjoyed this lovely British ritual in a number of beautiful venues, and some more quaint, around the world but the Dorchester’s offerings, ambience and service top all the rest!! Right from the moment you enter the hotel, your senses are greeted with the spectacular displays of fresh florals and the classic and stunning traditional decor with sumptuous fabrics and every attention to detail possible. The original works of art by varied artists helps continue the exceptional visuals of multi-layered decor. The room is setup whereby each table enjoys their own somewhat private and stylish “corner” that are all equally as comfortable. Even tables in the centre of the room do not feel exposed. I’ve watched many YouTube videos of different London afternoon teas and most do not offer this luxury, including other 5⭐️ properties. They also do not have tables and chairs/sofas that are at a comfortable height and/or distance to truly enjoy tea without fussing with your skirt or endangering the pristine condition of it. The Dorchester’s Promenade offers both in spades. Now to the food and service. Wow 🤩 our waiter was outstanding in every aspect and each hotel and restaurant employee we encountered were welcoming and genuinely warm from the Host to the Clock Room Attendant and others we passed by during our time there. Our Waiter, Rachel, knew just what to suggest as I was interested in a tea to pair with my savouries and then, my sweets. Her suggestions, obviously a sign of excellent intuition and training, was spot on. It was a joy to experience such impeccable service! Each and every morsel we were served was presented in keeping with 5⭐️ expectations and was truly melt in your mouth delectable! The scones were perfection as were the jams and clotted cream. I’ll have dreams of those for some time! The salmon lox offered for my pescatarian option was - well - there are no words for how great that was - and we come from another renowned salmon fishing Commonwealth country. My dining companion had the vegan option for her afternoon tea and each and every offering was comparable in flavour and visual appeal to any of mine. Afternoon Tea at the Dorchester is a not-to-be-missed destination when visiting London. I look forward to returning upon my next visit.

This is one of the most stunning restaurants for afternoon tea. Beautiful sofas with luxurious pillows, art and fresh flowers all around. The service was great, to be expected. The food was quite good, but I would say that I’ve had better food at similar afternoon teas in London. They are quick to accommodate dietary restrictions with a complete vegan afternoon tea selection for those who need it. I don’t, but I tried a few vegan sandwiches and they were delicious. It’s quite nice that they have lattes and Matcha lattes included as an option instead of just tea. I like that they encourage you to try different sandwiches. Rather than only one pot of tea and the first few sandwiches that arrive on your plate. I do wish that the tease were available for purchase. Great experience.

We had afternoon tea there. Beautiful ambience in a stunning setting. The sandwiches and scones were perfect although the desserts were lacking in flavor. Our waiter Anwar went above and beyond to make our afternoon extra special so would definitely visit again.

Every thing was amazing, 100% recommend ⭐️⭐️⭐️⭐️⭐️

We sent my parents for their 50th Wedding Anniversary during their celebratory weekend in London and they absolutely LOVED their afternoon tea at the Promenade. The surroundings were stunningly beautiful and the atmosphere was relaxed and not stuffy. The team who looked after them were the perfect level of attentive and the food was amazing. It was a really extra-special afternoon.

London calling! The true London experience ( at least once) should include afternoon TEA! The Promenade at The Dorchester is impeccable, stunning and worth the experience. (Plan to spend approximately $150 per person.) The Dorchester is the definition of luxury, extraordinary service, quality and simply the best way to spend an afternoon indulging. I suggest going on an empty stomach as the food and masterful blend of food perfection awaits you. The sheer beauty of the Promenade will keep you in awe!

Splendid location, recommended. Top prices

We have been visiting the Dorchester and the sister hotel 45 park lane for years now and I came back post renovation visit at the promenade and everything was superb. Never judge a book by its cover but in this scenario the cover was as spectacular as the contents. Being just 19 I have been given a very dismissive attitude in similar establishments of the same standard however the experience here was always completely different. Staff were attentive and spoke eloquently and the food was up to the same standard.

Enchanted place to go at least once in your life, much better more than once... Coronation afternoon tea, starting with a glass of champagne followed by excellent finger sandwiches. Decent selection of teas, excellent scones and splendid desserts, a bit too sweet but that's a subjective question. Impeccable service and live music, I would like to go back soon.

Early Sunday breakfast at The Promenade was an absolute delight. Beautiful presentation and quality ingredients. The ambiance is of elegant charm with attentive and amiable service, particularly Anuar, he truly enhanced the overall enjoyment of my meal. The staff and attention is superb.

We had the most memorable Mother’s day Afternoon Tea attended by Anuar. It was a very busy day, arrived and was seated promptly to our table, a nice round table by the wall with a great view of the Promenade, it is beautiful with all the paintings and fabulous sparkly Liberace piano ! Menu was explained well, Sandwiches were delicious, my favourite was duck egg and goat cheese tart, scones with clotted cream and Strawberry jam and Apricot were divine, I live for the scones ! We’re not crazy about the pastries though…… and it wasn’t inventive. Was recommended Darjeeling tea and it was perfect with milk. Tea was refilled regularly and the Mother’s Day gift was cute. Again, special mention to the server, he was gracious, classy and respectful and made every single one of us feels welcome and at ease but not feeling left out as it was a Woman’s Day week and Mother’s Day but didn’t forget that my husband was there too, thank you Anuar. The way he did his job, or shall I say his performance ? he owned the floor, people can see that he likes what he do and took pride in it, someone like him should be celebrated, he’s one of a kind, the kind of employee you should cherish. Thank you The Dorchester for a memorable day.

A fabulous afternoon tea. The best there is, if you want something truly special then it has to be the Promenade at the Dorchester. To make it extra special try and get Anuar as your waiter- he’s simply fabulous!

Came for an amazing valentines meal, the restaurant was absolutely beautiful and the food was incredible

The shift? manager who served us on the evening of the 13th of February -unfortunately I do not have his name- Went above and beyond to make our experience special He is an excellent, experienced member of the team A memorable special occasion, indeed

Excellent food and ambience relaxing and Michael our server was amazing 👏

I had an amazing night out at the Promenade Dorchester!! ❤️ Grabbed an amazing seat at the bar and instantly felt at home. The place has such a cool vibe – trendy but laid-back, with just the right amount of ambiance. Big thanks to Ignacio (He made the best negroni EVER) for taking care of us. He found us a spot and recommended the most amazing drinks and food. It was seriously drool-worthy! Already counting down the days until I can go back for more delicious food and awesome vibes.

I visited today for my birthday and the service was exceptional, from the front of house staff to our waiter Anuar. Anuar was attentive and extremely polite and made me feel really special on my birthday. He was also very funny and definitely made the experience memorable. The food was delicious and big portions. It was my first time coming and it did not disappoint. I will be returning and recommending to friends! Thanks

We had a lovely breakfast with the family, with good food. Our waiter, Anuar was excellent, with exceptional service. We will be returning.

Absolutely, Sebastian's exceptional service at the tea place truly elevated our experience. His kindness and insightful information about the fine art of enjoying different teas made our visit memorable and delightful. We're grateful for his expertise and hospitality. Thank you, Sebastian!

This was my second visit to the Promenade. My first visit was for a business lunch and I don’t think that I chose well. However, the second visit was for dinner and it was superb. The Halibut and Chicken with Langoustine prawns were stand out dishes. All served in the amazing setting of the Promenade. Great service from Danny made for a perfect evening. Many thanks to Sophie and Luke for making all the arrangements. We felt very special and that is the reason to eat at the Dorchester.

Ignacio at the bar was spectacular. Not only did he mix, shake up and stir exquisite cocktails, but he’s the creator of a few on the menu. True gentleman, pleasure to chat with, give him a raise! The space is beautiful and elegant.

My Mum wanted to return to Afternoon Tea at the Dorchester as she has many happy memories and it did not disappoint! Still the attentive wait staff without being overbearing, delicious food and tea. It is a beautiful setting and definitely worth a visit. The desserts look nice but aren't the tastiest, but by the time you're wanting to eat them you are beyond full!

Every mouthful of our afternoon tea was divine. Everything comes in slightly smaller portions so you can’t over eat . The flavours were beautiful. When we requested something from our waitress, she ensured it was brought to the table without rushing us. The whole room is elegant and classic. A thoroughly enjoyable afternoon.

Very opulent interior with warm welcome from all the staff who were very attention. We booked for the promenade restaurant, however we were not aware we needed to book the bar if we wanted to sit and have a drink in there before our meal. The food was pleasant, however no wow factor, no taste surprise. The service was excellent, staff approachable and friendly. There did appear to a dress code anymore.

The afternoon tea is spectacular- lovely food, amazing ambiance and decor and very attentive staff. Harry in particular made our experience extra special- thank you. A memorable experience.

A wonderful atmospheric hotel. We visited for the festive afternoon tea on a busy Saturday afternoon just before Christmas. We enjoyed our cocktails and the service we received in the cocktail bar but we were left a little underwhelmed by the service in the Promenade. Having spent the evening dining at The Ritz the previous day we were mistakenly expecting similar standards. The quality of the afternoon tea (at £135 per person) was ok but unimaginative in terms of content and presentation. Although double the price of most afternoon teas I've had previously, this was not as good. The room itself was impressive and well dressed for Christmas and we felt that we were somewhere special, but the highlight of our visit was not the food or the service, but exchanging a brief 'hello' with Brian May as he passed our table. We nonetheless enjoyed our visit and award a generous 'very good' rating.

I got food poisoning after eating the set menu of the Promenade for New year's Eve. The food tasted very bad and off. I was vomiting 15 times in the ladies bathroom. They refused to call a doctor to come to the hotel as they said there is an extra cost. For your safety do not go there. If something happens to you they call the public ambulance who is always on strike in the uk and leave you there without following instructions to call 111. Their kitchen has a serious issue as there are other people who got food poisoning there too who write reviews about it. I had to be hospitalised for two days 5,500£ and they refuse to pay the bill. In the end I found a private ambulance company to take me to Harley Street Clinic myself. I will never go there again.

We marked my friend's birthday with a breakfast at the Promenade. The experience was enhanced by impeccable service and a delightful ambiance. The bakery basket featured a variety of fresh and delicious pastries and breads that were hard to resist. However, the culinary delight took a downturn with my eggs royal; the muffin was disappointingly dry and challenging to cut with the knife. Despite this hiccup, the overall visit was pleasant and memorable.

Thanks to the Promenade Team for the warm welcome . We really had a wonderful time . Special Mention to Harry and Violleta . Mr , Mrs Affejee

Couldn't be faulted. Really was a dining experience like no other! Everything was perfect for our reservation for dinner at the Promenade at the Dorchester. Food was delicious and with a service you would expect from being in The Dorchester. An experience to remember for a long time😁

My sister and I recently visited the Artists’ bar within the Promenade following lunch at CUT in the 45 Park Lane hotel opposite. The Promenade area of the hotel is absolutely stunning! There was live piano music and a very welcoming atmosphere. We sat at the bar for a couple of drinks and were served by Ignacio who was a fantastic, and knowledgeable, host and barman. He made our visit really special and we will return soon and hope to see him again.

Afternoon tea at the Dorchester is set in a beautiful, recently renovated space – albeit the art and china may not please those with particularly discerning taste. Reception staff are pleasant, though handed our coat check receipt to a complete stranger sitting nearby (thankfully, she gave it to us, having been very confused as she was still wearing her coat). Overall, the service was chaotic and not well-paced. Sandwiches arrived before our drinks order was taken. The waiter ran off several times while pouring our English sparkling, including to fetch someone else’s drink. There was a very long break between the sandwiches and pastries, when our waiter was nowhere to be found. He also spilled tea on my mother, who was not delighted. The food was fine, but not impressive. The sandwiches and scones were good, however, the pastries were of mediocre quality and lacked the flair one would expect – neither innovative, nor particularly well executed (textures were off and some pastries were much too sweet). The Dorchester did not measure up to other afternoon teas at good London hotels – experiences at the Ritz, Savoy, and Corinthia, have all been better. I would recommend these hotels instead. Especially, as their holiday champagne teas are, in fact, cheaper than the Dorchester (at time of writing). I wish the Dorchester well in improving the afternoon tea experience so that it may live up to its reputation and justify the premium it charges vs. competitors.

We were here to celebrate our 40th Wedding Anniversary and the Promenade did not disappoint. The meal and the service were outstanding! The staff could not do enough to ensure we had an amazing experience. The surroundings are beautiful, the whole experience was quite simply magical and a memory which we will treasure..

On Saturday we enjoyed an absolutely fabulous afternoon at The Dorchester. On arrival we received a lovely warm welcome before being escorted to The Artists Bar for cocktails. There we were first greeted by manager Luke Haines before being seated at the bar. It was then the team who were so friendly and welcoming went in to action by making us some amazing cocktails. Now it was time for The Festive Afternoon Tea. This started with a glass of bubbles while we decided which one of the many teas to have. The tea started with an amazing selection of finger Sandwiches that were replenished as often as you wanted. These were followed by some heavenly Plain and Fruit Scones. To finish we devoured a fabulous selection of cakes. We were looked after amazingly by the team but especially Anuar and Joe. This really was fantastic way to start the festive period. The Promenade location is stunning , the staff were all excellent , the cocktails were amazing and the afternoon tea was an absolute delight. I do hope the pics that follow will make a decision to visit an easy one as it’s a place I would highly recommend.

On Saturday we enjoyed an absolutely fabulous afternoon at The Dorchester. On arrival we received a lovely warm welcome before being escorted to The Artists Bar for cocktails. There we were first greeted by manager Luke Haines before being seated at the bar. It was then the team who were so friendly and welcoming went in to action by making us some amazing cocktails. Now it was time for The Festive Afternoon Tea. This started with a glass of bubbles while we decided which one of the many teas to have. The tea started with an amazing selection of finger Sandwiches that were replenished as often as you wanted. These were followed by some heavenly Plain and Fruit Scones. To finish we devoured a fabulous selection of cakes. We were looked after amazingly by the team but especially Anuar and Joe. This really was fantastic way to start the festive period. The Promenade location is stunning , the staff were all excellent , the cocktails were amazing and the afternoon tea was an absolute delight. I do hope the pics that follow will make a decision to visit an easy one as it’s a place I would highly recommend.

I booked the “Festive Afternoon tea” for my mother’s 70th Birthday. We had a prior reservation at the Savoy but I cancelled after being initially impressed with the menu offering that the Dorchester offered and the Hotel itself seemed more appealing for my mother as she is visually impaired. When booking I did mention to be seated where my mother could appreciate the decor and the atmosphere, as she is restricted due to her visual impairment. The staff member I spoke to over the phone mentioned that we will be seated in the middle of the room so that my mother can appreciate the atmosphere better, when hearing this I was very pleased. We arrived on the 13th December 2023 for a 12pm booking. Upon arrival the front of house staff were pleasant enough, but unfortunately seated us on the left corner as soon as one enters the saloon, facing away from any ambiance as I had previously requested via numerous telephone calls. Due to my mother’s disability once seated it is hard for her to be moved again so I didn’t mention anything, but this did put a dampener on my birthday plans for her. There was a nice card for my mother waiting on behalf of the staff which was a lovely touch and I read this to her. The waitress that was attending us, again was pleasant enough but if I’m being totally honest I was not blown away by the service. It became very apparent that the main concern of the staff was the turn around of customers rather than give that 5 star exceptional service which is what I expected from an establishment such as the Dorchester Hotel. The cost for afternoon tea is £125 which includes a glass of champagne each, I had this while my mother had fresh watermelon juice. I expected to be asked if this was our first time at the hotel? But nothing, the waitress left two menus on the table expecting us to navigate this solely by ourselves? Again I expected to be talked through the menu and asked if we had any allergies or intolerances but again nothing. As this was an afternoon tea both me and my mother expected the waitress to talk us through the tea menu. IE all the different flavours, notes, accents and most importantly which tea would complement best for the accompanying sandwiches to come. For the cost of £125 The expectation from us both was to be asked what our tastes were and what she/the hotel would recommend. Instead all she asked was “if we were ready to order.” Due to the lack of enthusiasm we just ended up ordering two English breakfast teas. The sandwiches were presented awfully just flat on a plate with no real creativity or flair of luxury at all bar the turkey offering, were very bland and lacklustre. We both were really excited to spend the afternoon at such a prestigious hotel and receive world class service but unfortunately this was not the case. I did notice the waitress get somewhat impatient with us as we were yet to finish our sandwich’s as she mentioned “have you guys still not decided?” When she came over to enquire if we were ready for the pastries. I did find myself looking to get her attention on many occasions, but she was either not present or on the other end of the room. Because of this the tea went cold quickly and frankly by this time my mother didn’t want to ask for any more and just wanted to leave. She kindly brought out a mini birthday cake with a candle, but again this was rushed and disingenuous. I found myself having to repeat that my mother is disabled and needs time to adjust to her surroundings. In my firm opinion to warrant a £125 charge plus 15% service charge a certain back to the drawing board approach needs to be adopted. 1. Being more attentive to those guests with disabilities as most are not visible to the human eye 2. Stronger guest journey, this is an absolute must for any establishment with either a Michelin star or a five start rating as expectations will be very high. 3. Being knowledgeable and passionate about the experience that is being sold to guests! I want to know all the about menu, the teas! And the food! Based on my experience neither myself or my mother would return as I feel there are far more luxurious experiences of afternoon tea London has to offer.

You do obviously expect certain standard when dining at a place like this, but rarely do you have an experience with nothing left to desire. The service was great and David guided us through our meal with great knowledge and expertise. It was my mother’s birthday and they really made an effort to make the meal special. The festive menu has some really unique dishes that were very tasty and an extensive wine list as you would expect in an establishment like the Dorchester.

We had a wonderful time having the afternoon tea. The waiter Anuar was very welcoming and attentive. The sandwiches and cakes were absolutely delicious! I was extremely lucky to be able to experience this.

I wish I could give them zero stars because this was possibly the worst scam in my life - 170 GBP for what?? The sandwiches were subpar and the scones were stale. Also, the “gift” they gave at the end was this fruit cake but we had 3 people and they only gave 2. If you want a great high tea experience, I’d avoid this one!

We went for the afternoon tea, it was a lovely experience for us. Myself is not a sweet tooth person but I enjoyed the pastry very much. The atmosphere was nice, the only thing is the service is a bit slow that we feel it’s short of stuffs ( maybe ?) Other than that we had a good time there.

Thank you to Joe & the team. We celebrated x3 birthdays and Joe went above and beyond with his photography skills. Thank you Joe for your kind, wonderful hospitality.

The service (especially Olivia) was very nice and kind. We enjoyed the afternoon tea a lot. Thank you

Please note, they automatically add a 12/15% surcharge to all bills. Regardless of service level, including despite being seated 35 minutes after réservation despite showing early, and forcing our tardiness to a show we had booked. Food was delicious as was tea and wine.

Ambience and service definitely lived up to the hype. Tea was good, too. I wish the desserts could have had more variety in terms of flavor and texture.

We had arrived on time but had to wait for 10 minutes until our table is ready, waited for another 10 minutes for someone to give us the menus. I ordered champagne and the lady suggested to order coffee or tea. When we did order the tea/coffee it took a very long time for it to arrive, then no one came over to top up the tea has it was to the side of us and not easy access to. The sandwiches were decent sizes and the taste was not bad, ham, chicken and salmon were the tasty ones. Scones were OK and pastries were good. The waitesses and waiters were all very nice and polite but there were just not enough of them. With this high price range I'd expect much better and efficient service, Overall I'd not recommend it and will never want to be back.

It’s the best of the best! The food was divine, the scones were so warm and melt in your mouth, delicious clotted cream and the sandwiches are so fresh. The atmosphere is so beautiful and the waiters are so professional. They have good manners and treat you with respect.

I arrived on time but had to wait for 10 minutes until our table is ready, waited for another 10 minutes for someone to give menu to me, I ordered champagne and the lady suggested to order coffee or tea later. After I ordered my coffee it took 30 minutes for it to arrive, then no one came over to top up the tea so it became cold at the end and I just gave up at that point. On top pf that I had to wait for 10/15 minutes for any replenishments. The sandwiches were decent sizes and the taste was not bad, ham, chicken and salmon were the tasty ones. Scones were OK and pastries were good. The waitesses and waiters were all very nice and polite but there were just not enough of them. With this high price range I'd expect much better and efficient service, they said Sunday they are the busiest, I get that, so the restaurant should hire more people, not reduce their level of service with that excuse... Overall I'd not recommend it and will never want to be back. I tried Milestone, Sketch, Savoy and The Berkeley recently and unfortunately this is the highest price but the slowest service, I am very very disappointed...

The food was incredible, I'm so happy we chose The Dorchester for afternoon champagne tea. It's ruined every other tea house as the food and tea was so delicious.

Came here for afternoon tea time with friends and family expecting great things based on the reviews. However we found the service to be nonexistent and finger sandwiches were bland. The pastries were delicious and the atmosphere inviting. We attempted to order a glass of Glenfarclas from the bar but was brought Glenlivet instead. When we brought it up, the bartender begged us to keep it stating that the Glenlivet would taste better, yet it did not. We wasted 3 hours of our vacation here and over $150/ per person and left disappointed. Would not return.

What an utter disappointment! We had previously attended High Tea at The Dorchester, had a fine experience, and thought we would try it again, after having had high tea at all of its competitors across London. We came to celebrate my wife’s birthday. After being seated at a nice table, it all went downhill. It took forever for our server to finally acknowledge us. She made no tea recommendations (which type would go well with sandwiches, which would go better with sweets), took forever to bring the sandwiches out, then followed with our first tea selection several minutes after the sandwiches. One would think the tea would accompany the food. One hour in, we were just sipping our first tea. We finally alerted one of the other staff members that we were not getting the level of service we had expected. So, our server was pulled in favor of another, who did a much better job. It was interesting, however, to see our previous server laughing it up with other guests and doting over them way more than she did over us. The sweets were not very tasty, even though they looked beautiful. Lost in all of this was the fact that it was my wife’s birthday. So, she received no birthday treat/acknowledgment, while a group a few tables down obviously received one. What a poor experience as our welcome to London. Save your £95 per person and dine elsewhere. This place is not worth your hard-earned money.