The English Tea Room at Brown's Hotel in City of London, Westminster

Lefter and Rocco were beyond fantastic! We are moving in to live at the Drawing Room to be with them more often. First visit and first adventure in London from NY and Florida. NOTHING will compare. Thank you!

I've wanted to go to Brown's for afternoon tea for years. I've always hoped the atmosphere would be more relaxed and welcoming - yet still 5 star service. In reality - the surroundings were lovely, the drawing room a very calm place to spend a couple of hours. The pianist was a great addition to have in the background. I enjoyed the overall experience. Shortcomings were the service, which although very polite, was slow - mostly because the staff seemed absent or pre-occupied with chatting amongst themselves in the hallway. We had finished sandwiches for some time before being offered more, and the tea quite quickly became cold. Minor touches, but really are the different between it being a 5 star service versus not. The food itself was pretty good, v nice glass of rose - but I've definitely had better sandwiches with more flavour and nicer bread - so all in all, the price felt not worth it. I did appreciate the kids options that were available.

Aufgrund unserer Flugverspätung habe ich kurzfristig unsere Ankunftszeit beim Afternoon Tee im Darwin Room nach hinten verschieben müssen. Schon hier wurde ich unheimlich freundlich behandelt. Beim Afternoon Team selbst verschwanden die Strapazen der Reise sofort, denn wir wurden warmherzig willkommen geheißen von Rocco, unserem Kellner. Rocco war äußerst professionell und sehr freundlich. Wir haben uns am richtigen Platz gefühlt. Auch das Personal, welches uns die Tür öffnete, unser Gepäck zwischenlagerte oder uns zum Platz führte war sehr freundlich. Der Afternoon Tea ist einzigartig und von besonderer Qualität. Man sollte mit sehr viel Hunger kommen, denn die Auswahl ist reichlich und den Preis definitiv auch Wert. Danke für einen tollen Nachmittag und Abend!

Exceptional teas, desserts, atmosphere, and service! Lefter was simply awesome 🫖

Superb as you would expect. The waiter, Lester, was right on it!

"Wonderful experience at the Drawing Room today! Lefter, Julia, and Simon provided impeccable service, making our afternoon truly special. The selection of fine teas and champagne was perfect, complemented by the elegant ambiance. A memorable afternoon of luxury and delight!"

Great atmosphere at The Drawing Room today. The interior is only surpassed by the service, Lefter, Julia and Simon are the best. The food and tea is extraordinary. Thank you for an amazing experience!

Wonderful tea today at The Drawing Room! From the moment we arrived to the moment we left, nothing was too much trouble for every single person who works at Browns. With a vegan, a veggie and a gluten and coconut allergy between us- it was seamless from start to finish and could not have asked for more! Thank you to all who made our afternoon truly memorable!

Fantastic food and service with Mr.Lester and Miss Julia. Her selection of tea is so nice.

Amazing service from Lefter and Julia

Service and food was amazing. Lester and Rita were terrific. Truly pampered us and made us feel so welcome.

We had a wonderful night with Jazz after dark and then a wonderful breakfast the next morning. It was great to meet Lefter - he was so generous with his time and was more than happy to meet our needs.

Lefter, absolutely superb! What a great time!

Lefter made our high tea an amazing moment during our trip to London! Can’t wait to come back

So happy we decided to have afternoon tea at The Drawing Room. Everything was perfect! The food was exquisite and the service impeccable. Our server Lefter was very kind and has guided us with what tea to select and ensured we have the best experience. Will definitely be back again!

Lefter was so gracious!!! I adored my experience!

Lefter and Julia were fantastic. The food and tea were top notch. I am looking forward to coming back

My friends and I came here during a short stay in London. Afternoon Tea here is amazing! A variety of tea choices and finger foods/pastries. Julia and Lefter’s service made it all the more enjoyable. Highly recommend when you come to London!

This afternoon tea was just delightful. The tea was great, the little sandwiches were tasty and the desserts were so lovely. Highly recommend this you are in the area. Lefter and Julia took great care of us and made our experience even better.

Such a beautiful experience! Everything we tasted was so delicious and the teas were so unique. Our servers Lefter and Julia were so knowledgeable of the teas and made our experience so much better. I recommend trying this place out!

We came for an afternoon tea and had the best time. The sandwiches and desserts were all made so delicately and were just delightful. We each ordered a different tea so we were able to try 4 different kinds. Lefter and Julia were amazing waiters who made the experience one to remember.

Lefter was an amazing host! I learned so much about tea.

Loved it. Our service from Lefter was excellent.

Just perfect! If you want a quintessential English experience in the most glorious surroundings with perfect service - look no further. And their Manhattan’s are the best I’ve ever had. Just book it - you won’t be disappointed.

We really enjoyed with the atmosphere, delicious food and several types of tea. Also we appreciate with the kind service by Mr. Lefter.

Julia and Lefte were so accommodating to allergies. Dairy free & gluten free options were incredible.

Lefter and Julia were amazing, held great conversation with us, and excellent service start to finish. Very professional, and attentive. The food is also so delicious !

This is the best high tea in London. Amazing atmosphere with live piano music and an immaculate Service thanks to Lefter who really looked after us well.

What a wonderful tea time ¡¡¡ We enjoyed so much the ambiance with the piano and above all the charming Rita that took care of us and make us feel so relaxed . The finger sandwiches were delicious as well as the pastry.The choice of teas is really nice and the recommendations of the waitress made it better.

Excellent service, food, and atmosphere! Lefta (?) and Kairo (?) were both very attentive, shared in depth knowledge of the teas and gave us great recommendations for our trip.

Lefter and the rest of the staff were top notch. The food, service and tea were outstanding. I highly enjoyed and recommend!

What a lovely and beautiful room for an afternoon high tea. The food was nice, there were so many desserts and the tea menu was expansive. We each got two different kinds and they lured for us and everything. The interior was so luxurious and gorgeous.

My wife was wanting to experience a traditional English Afternoon Tea and this was the perfect experience. The service was great. The food was excellent. And the tea was amazing. We are stuffed and happy that we took the time for this experience. I would highly recommend.

Brown's tea is an exquisite experience filled with delicious sandwiches, yummy scones, and fine cakes that tasted as wonderful as they looked. Brown's offers a phenomenal selection of teas you may not find elsewhere. If that wasn't enough to entice you into trying tea at Brown's, we enjoyed impeccable service provided by Maria and Leftor.

Place is wonderful,we were greeted by lefteris he was very attentive and polite.It was all in general an amazing experience

Had an excellent late afternoon tea service at the Drawing Room recently. My friend and I went on a weekday and had extremely attentive service. The design and atmosphere of the space was cozy and lovely. The tea and dessert selection was also extensive and extremely high quality, definitely worth the price. One of my favorite afternoon teas in London so far.

Had a lovely time. Lefter was very nice

My daughter surprised me with a tea time here and I would definitely recommend it. Xhulieta & Lefter were amazing! They were kind and personable. ALSO You will be nice and full and delighted with all the beautiful assortments of sandwiches and desserts. What a lovely experience!! 😊 ❤️

Lefter and julia were terrific today very informative and knowledgeable on the teas

Best afternoon tea in London. Been here about ten times now. Excellent and kind service from Julia and Lefter today :-)

We went to have afternoon tea on Friday 6th September. The food and service was first class. A special thank you to Lefter and Simona for providing us with such a wonderful experience!

Brown's Hotel deserves more than 5 stars

Thank you Lester and Maria for making our afternoon tea a wonderful experience. The service was ourstanding! The athmosphere at The Drawing Room was lovely and calm. I warmly recommend the afternoon tea for everyone!

We had an amazing afternoon tea at the Drawing room. Lefter provided us an amazing experience and service, definitely recommend it.

Got tips on Traditional Afternoon Tea. And we are super satisfied can really be recommended.

Nuestro primer Afternoon Tea, difícilmente será superado si decidimos probar otro. El espacio es tan encantador como el equipo que nos recibió, en especial nuestra fabulosa camarera Rita, que nos atendió en español y nos guió a través de la experiencia (nos vemos en el próximo concierto de Kraftwerk). La comida es rica y abundante y puedes probar varios tés, aunque yo me mantuve fiel al Tarry Lapsang Souchong, un elixir ahumado. Muy contentos de haber ido.

My husband, son and I enjoyed afternoon tea in the Drawing Room on August 17, 2024. Bianca reached out to us prior to our reservation to clarify our son’s anaphylactic nut allergy. Bianca was kind, clear and extremely thorough. On the day of our reservation, somehow in the midst of a very scheduled visit to London, I confused the time of our tea. I received an email from Bianca to follow up on our noon reservation as we were walking into the hotel at 1pm. Instead of being turned away, we were immediately welcomed into the Drawing Room and given grace and understanding for the timing error. Simon was our server throughout the afternoon and he was on point and delightful. Everything was delicious with special mention for the pickle and goat cheese sandwiches, however it was the service and ambiance that further elevated the experience. After our memorable afternoon in the Drawing Room, Bianca followed up once again answering our historial questions about the Drawing Room itself, giving us complete attention. Furthermore, she offered to take family photos for us that are perfect momentos of our time at Brown’s. As we exited the hotel, we had delightful conversation with the charming doormen. We will stay at Brown’s when visiting London in the future based on this five star experience. The photos do not do this magical gem justice as it is the people here that accentuate its loveliness. SRK Aspen, Colorado USA

Exquisite attention to detail here and combined with a flawless level of customer service. The food was surprisingly filling given the small looking portions, as well as being very good. Highly recommend.

My husband and I celebrated our 25th wedding anniversary here. It was absolutely delightful. The sandwiches and desserts were delicious and they even gave us our own personal (small) Victoria Sponge cake for our anniversary. I highly recommend The Drawing Room at Brown's Hotel for high tea.

We wanted to try afternoon tea here for ages. Our visit proved to be a total anticlimax. I wish we had not bothered. Surely, arrogant "service" supported by totally average, over priced food. Not recommended. Avoid!

Honestly, if I was coming to London and could only choose one activity, it would be Afternoon Tea here. Truly first-class. This time we introduced some friends, with no prior experience of London’s afternoon tea scene. They were very impressed, indeed, and will be talking about it for a long time. Great atmosphere, wonderful staff, beautiful presentation, top quality food and bev, lovely piano accompaniment. What more can I add? Just one thing really, and Browns, this isn’t unique to your lovely venue…some people can’t help letting themselves, their companions, and the venues down, with their appearance; it’s almost as if they think their money and their patronage is all that counts. Undeterred, we’ll be back!

Highly recommend this experience. The service was excellent and the venue absolutely lovely.

I had a great experience at High Tea with my mum and everything was great. I especially enjoyed the smoked salmon and the coronation chicken sandwiches. Also the Chou pastry was incredible with the custard inside having the perfect vanilla flavour.

I researched a TON of afternoon tea options in London and landed on the Drawing Room at Brown’s Hotel. No regrets! The atmosphere was simply perfect, the food and tea delicious and the service was top notch. They even accommodated my gluten free request and everything was high quality and delicious. I highly recommend afternoon tea service at Brown’s to anyone looking for a gorgeous setting and quintessential English tearoom vibe.

Marial, Rocco and Rita were amazing! This is my third time having afternoon tea in the Drawing Room and it was just a lovely as the first time. I have multiple food allergies and they were able to customize and experience for me. Highly recommend!

The food and atmosphere were excellent. The gluten free options were fantastic Lefter and Maria did a wonderful job.

This was our first experience with a high tea and it was spectacular. The ambiance, history, and service made everything feel special. I want to give a special shout out to our server Maria. She was thoughtful, caring, and even brought out a special treat to celebrate my promotion/friend anniversary. I will make sure to visit here every time I’m on London and recommend to friends

Lefter and Julia were such amazing servers

Simone Mariat was wonderful during our High Tea at the Drawing room! What an experience!

Had a lovely afternoon tea. Beautiful food in a beautiful environment. Leffer and Julia were delightful.

Afternoon tea at Brown's Hotel is a must-do when in London. Our servers, Lefter and Rita, seated us next to a fireplace in the same spot where Agatha Christie had her tea. Service was prompt and attentive, and Rita provided great recommendations on pairing different teas with the sandwiches and sweets. Every bite was delicious, and you can never go wrong with the classic cucumber sandwich. Highly recommended!

Absolutely love high tea amazing serving great quality food

The foods were very nice! My favorite was the scone. With the cream it was wonderful. Thank you Lefter Julia, your service was awesome! See you again.

Lefter & Xhuliefa did a great job today!

We had a lovely tea with Lefter and Xhulieta

Lovely, historic setting with attentive service and delightful food! Lefter and Xhulieta provided excellent service!

Lefter and Julia made our time fabulous!

A wonderful evening spent in the drawing room at Brown’s Hotel. The tea was delicious and a perfect compliment to the sandwiches and sweets. Lefter and Julia were amazing hosts and made our experience the best it could possibly be.

Loved attending Browns as usual for afternoon tea. Maria T was informative and kind to myself, my friend and our children. She also knew everything about the menu even though we needed gluten free and peanut free! Fantastic!

Maria T has been amazing she has made our experience one to remember we came here for our birthday with our daughters and she really attended to us and there allergies making it hassle free hope to get her next time we come

Great experience at The Drawing Room. Wonderful service from Lefter and Julia.

Lefter and Julia were excellent

We had a wonderful time. Everyone was so friendly and the food was delicious. A great experience! Also wonderful gluten free options. Letter and Rita were so nice!

Beautiful and yummy food. Lovely atmosphere and live piano!

Would definitely recommend the afternoon tea! Xhaliata Maria was amazing - very helpful when picking teas and even brought out a surprise birthday treat. Thank you!!

Xhaliata and Maria were great! Awesome experience and incredible food.

Lefter and Rita made the atmosphere extra special. Thank you

Leffer Maria was the best server. Very attentive, kind, and helpful. The tea and food were delightful. Next time I’m in London I will definitely come back, and would recommend this to any friend!

The food was absolutely delicious! When we got there, music was playing, very soothing and classical music coming from the piano in the middle of the room! When the servers Maria and Lefter helped us and served our food. It was such a great experience! They also gave us the time to chit chat with them too! Thank you Maria and Lefter!

Very elegant surroundings and delightful staff.

Fabulous food and service. Everyone was so friendly and helpful. Lefter and Maria were amazing!

Leffer Maria was by far the best server I have had. He is classy, attentive and very helpful. A great experience all around and the best tea time on town!

World class service from Xhulieta & Lefter. The food, the teas, the way everything is presented is just pure brilliance. The desserts are phenomenal if you have a sweet tooth or want to treat yourself please come here.

Amazing afternoon tea, the scones and cakes were delicious. Lovely atmosphere and wonderful service by Xhulieta and Lefter. Thank you so much.

On a recent trip into London with my family I went into the drawing room for afternoon tea. The decor and ambiance of the place are outstanding, being opulent and elegant at the same time. The service by Xhulieta was impeccable. She was friendly and professional, perfectly attentive but not intrusive. The music provided was stellar and provided a wonderful variety of upbeat and relaxed, jazzy and soulful sounds to complete this special experience. I enjoyed both the service and the music so much that I returned again on another evening for another drink in the lovely bar. Highly recommend. Also, special thanks to Lefter made it a day out to remember for my family.

Disappointing Afternoon Tea Experience - Faced Discrimination** I recently visited the Drawing Room at Brown Hotel in London for afternoon tea with my family on Sunday, June 9th, at around 5 in the evening, anticipating a delightful and relaxing experience. Unfortunately, our visit was marred by the exceptionally poor behavior of one of the waiters, who displayed a shocking level of discrimination and unprofessionalism. Upon our arrival, we were eager to enjoy the renowned afternoon tea service. However, we were met with an unpleasant surprise. The waiter, who appeared to be of Indian descent, greeted us with an air of disdain. Instead of providing us with a warm welcome and showing us to a table, he handed the menu card directly to my young daughter, clearly implying that we should check the prices before being seated. This offensive gesture made us feel deeply unwelcome and judged based on an assumption about our financial status. It was a stark reminder of the prejudices that still persist in what should be an inclusive and hospitable environment. The waiter’s attitude suggested that he doubted our ability to afford the service, which was both humiliating and infuriating. Moreover, the overall experience with the waitstaff was subpar. Apart from one waiter who eventually took our order and treated us with the courtesy and professionalism we expected, the rest of the service was lacking. The initial waiter’s discriminatory behavior overshadowed our visit and left a lasting negative impression. Such discriminatory behavior is unacceptable in any establishment, let alone one that prides itself on offering a luxury experience. The lack of respect and courtesy we experienced was a significant letdown and completely ruined what should have been a memorable occasion. I strongly urge the management of Brown Hotel to address this issue with the seriousness it deserves. I request that the management review the CCTV footage from June 9th around 5 PM to witness the incident firsthand. Staff training on customer service and sensitivity is crucial to prevent such incidents from recurring. Every guest deserves to be treated with dignity and respect, regardless of their appearance or perceived financial status. Until substantial changes are made, I cannot recommend the Drawing Room at Brown Hotel. Our experience was profoundly disappointing, and I hope that no other guests have to endure the discrimination that we faced. Its epic example of racism. We felt really bad and insulted...

Had an evening tea here. The service was good, the sandwiches were good as well It’s was expensive

Afternoon Tea was delightful there! Service was superb. Mr. Akshay and team were very attentive. Highly recommend the experience.

Yesterday I have been waiting for my friend to have lunch together that we spent on a (hefty sum) and till he came I ordered just a coffee and the waiter looked at me as I was stealing that coffee… his attitude was arrogant and unpleasant, not something I wanted to experience in your hotel.

Went for a private dining experience. The staff and atmosphere was absolutely amazing. The beef wellington was slightly more medium rare than expected however the taste was fantastic.

Excellent afternoon tea, delicious food, assortment of teas and great service. I would definitely come again!

Fantastic experience Top service

Tremendous customer experience.

Really nice experience. The staff was very friendly and accommodating to dietary restrictions. A little pricey but worth the experience.

We always love afternoon tea at Brown's. Our server today was Xhulieta and she was marvelous

We had a wonderful tea service with Xhulieta. She was very attentive and friendly. We make sure to visit Brown's for tea every time we're in London.

We had afternoon tea at the drawing room and our experience was amazing! Every single staff member was so friendly and welcoming. Our server Lefter was the BEST! He always made sure our tea cup was full and gave great recommendations for teas to try.

A wonderful spot for a special occasion. We’ve been here a number of times and it’s always been a joy. The food, ambiance and hospitality is second to none and we had brilliant service from Archi, Maria and Akshay. They couldn’t have been more accommodating, even helping take lovely family photos for us. We will be back again I’ve no doubt.

Thank you to Lefter for your brilliant service - very attentive and friendly for our afternoon tea experience we had a wonderful day

We had a wonderful afternoon tea to celebrate our mums 70th birthday. The food was excellent and our server Lefter was great too. He was very helpful and attentive