The Prince Albert in Richmond upon Thames

Great pub great service great everything probably the best pub in Twickenham all credit to the staff and management

Great pie with a good selection of ales.

I've been coming here for years, honestly one of the best thai places around. The atmosphere is great. It's a thai restaurant at the back of a pub. You can sit in the pub or garden for a mixture of the two or sit in the designated restaurant area. The staff are really accommodating with the food. They will make sure that something is Gluten Free, vegetarian or if you want something less spicy they will tone down the spice level. The food is also really tasty and reasonably priced.

There was once a time—now just a distant, foggy memory—when Prince Albert’s Thai Restaurant in Fulwell was a beacon of hope in a landscape otherwise dominated by fish and chip shops and chicken shops so greasy they make the Exxon Valdez look eco-friendly. It was a little jewel of exotic flavour in a sea of mediocrity, where the spring rolls were crispy, the noodles fragrant, and the service came with a smile instead of a scowl. That was, of course, *before the apocalypse*. It seems that sometime over the last decade, Prince Albert’s made the bold decision to abandon cooking, service, and the entire concept of hospitality altogether. What remains is the tragic shell of a restaurant that has clearly lost not only its soul but also its ability to operate anything even remotely resembling a kitchen. This place isn’t so much a restaurant anymore as it is a sort of performance art piece—a kind of culinary Dadaism where nothing makes sense and all you're left with is a gnawing sense of existential dread. Let’s start with the spring rolls, shall we? You know, those little parcels of golden-fried joy that are meant to be the gateway drug to the delights of Thai cuisine. Well, not here. What they present to you at Prince Albert’s are more like spring rolls’ long-lost, adopted cousins: soggy, flavourless cylinders of oil-soaked cardboard. Each bite is less an exploration of Thai flavour and more of a grim culinary endurance test. The filling? A mystery best left unsolved. At one point, I think I tasted something that could have been cabbage but then again, I could’ve just been hallucinating, begging for the slightest hint of taste to emerge from this deep-fried travesty. If grey had a flavour, it would be this spring roll. And for £7, I might as well have rolled up a tenner and eaten that instead—it would have been cheaper and probably more nutritious. Then, of course, there’s the service, which has transformed from friendly and welcoming to something akin to entering a hostile military checkpoint. The staff appear to be personally offended by your very existence, as if your mere presence in the restaurant is a profound inconvenience to their much more pressing task of standing around and doing absolutely nothing. If you’re lucky enough to catch a server's eye, it’s a bit like trying to hail down a disaffected teenager at a family gathering: a reluctant shuffle towards your table, followed by an expression that clearly says, “I would rather be anywhere but here, and ideally in a universe where I never have to interact with you.” Smiles? Not a chance. Recommendations? Don’t make me laugh. If you ask for one, you’ll be treated to a blank stare that somehow suggests both profound disdain and complete bewilderment. You’d have a better chance of getting dining tips from a rock. When I ordered the Pad Thai, the waitress looked at me as though I’d asked her to perform emergency dental surgery using chopsticks. She scribbled it down without even the courtesy of eye contact and shuffled back to the kitchen. When the dish eventually arrived, it looked—and tasted—like it had been prepared by someone who’d only ever heard about Pad Thai in passing, perhaps in a particularly uninspiring dream. The noodles were an unholy coagulation of stodge, tangled together in a sticky, gelatinous lump that I had to practically saw through with my fork. The shrimp, overcooked to the point of rubberiness, could have easily doubled as elastic bands in a pinch. The lime wedge on the side was so dried out it looked like it had been recovered from an ancient archaeological dig. The only thing “Thai” about it was the name on the menu. But here’s where things got truly special. Midway through the meal, I made the rookie mistake of asking for some extra chili. Apparently, this was an unforgivable transgression. The server returned with a small dish of dried red flakes that looked suspiciously like the kind you find in the back of a dusty cupboard when you move into a new house. She slammed it on the table with such force that I genuinely feared for the crockery. “Here,” she spat with the enthusiasm of someone delivering a court summons. At that point, I wasn’t even sure if it was chili or the desiccated remains of a previous customer who had dared to ask for extra spice. The grand finale of this farcical evening was the dessert. Against my better judgment, I ordered the deep-fried banana. It arrived encased in a batter so limp and unappetizing it looked like it had been wrapped in a wet towel before being half-heartedly dunked in oil. I’ve had more satisfying desserts at McDonald’s. The banana, for its part, had given up the will to live long before it ever hit the plate, its mushy remains offering about as much sweetness as a tax audit. But the real pièce de résistance came when the bill arrived, with a final flourish of rudeness. The waitress chucked it down on the table and huffed off without so much as a nod of thanks. And no, don’t expect that classic parting line of “Did you enjoy your meal?” They know you didn’t. Everyone in that building knows you didn’t. They know exactly what they’ve done, and they don’t care. In fact, I suspect they take a kind of perverse pleasure in your suffering. At least they got some enjoyment out of the evening. In conclusion, Prince Albert’s is no longer a restaurant in the traditional sense. It’s a monument to culinary incompetence and the death of customer service. Save yourself the trouble. Go home. Order a pizza. Or better yet, go to the park and forage for wild berries—you’ll have a far more authentic and delicious meal, and the squirrels will probably be more polite.

Food was delicious, server seemed overwhelmed. Regardless, delicious food = 5 stars

Had a wonderful evening with family from Australia. Food was exceptional as always. Overseas family said they had been wowed by the food. Only complaint was that a member of staff while serving us made a comment in front of a family member in Thai which they understood as they speak the language , and said that she was SO RUDE. They were very angry but as it was a family gathering they did not want to make a scene.

What a lovely place to sit and eat. Great prices and atmosphere. The food tasted better than I expected. We loved the food. Great find in Twickenham. Were be back soon. Thanks guys

Great local pub with friendly staff and Thai kitchen. Plenty of space out the back - both covered and open.

Mine and my partners absolute favourite Thai place <3 highly recommend, very good prices too! Get the starter 2A - you won’t regret it!

Thai pub food does not get better than the PA. Ok so I was there on a quiet Sunday but the food just zings. Went for the shared platter for 2 as a starter; wow it popped. Prawn toast that tasted of actual seafood! Spring rolls so crispy and oh so succulent chicken. I was boring & went for the green chicken curry with a shared bowl of coconut rice (you do not need one each). Great spice levels, homely and the sticky rice was fab. £35 for starter, main and a pint. I’d only ever been here boozing after rugby, too many years wasted not eating here! Oh, and the team looking after me were fab. Great service. For the food alone this is worth a visit any day.

Horrific service, ignorant staff who were rude, would not return!

Awful service! Waiters were rude and seemed aggressive and the manager had an awful temper. Not only this but the food was mediocre, felt like eating a microwaved meal left to sit for 20 minuites and the whole place smelt like it hadn’t been cleaned in weeks!

Freshly cooked and good quality products. Full of flavour.

Met a former colleague for a few beers and dinner. Excellent Thai food cooked well and really authentic. Pub quiet enough for a Thursday evening but restaurant understandably busy. I will definitely be back.

Another exceptional evening with friends and family. Food was as usual of high quality. Looking forward to introducing my family members from Australia to the exceptional food and service you provide.

Great beer, great service and wonderful food all in one location. Who could ask for anything more?

The lady name Mrs Nee who served for our dimmer table is super excellent

Excellent Thai food. Very friendly service. Definitely recommended.

Literally this pub serves the best Thai food ever!! Been coming here for years even after moving to Devon Their prices have gone way up but so has everything in life and to be honest the food is so worth it. The only complaint I have is we had booked an early table 5.15-7.15 We did not want to sit down and eat until 6 and I let them know we were just outside having a drink. The lady who I spoke to was very rude rolling her eyes saying we must sit down now .. (the place was absolutely empty) Then she sat us down in the worst seat ever .. right in the middle with no one else in the whole restaurant.. I asked to move to the side table and again got the look of annoyance and was told she would have to change the entire seating plan for the whole night if we moved to that table We did move anyway And was out the restaurant before anyone had come in still So that’s why I gave four stars .. customer service was bad but based on food 5 stars all the way!!!

Quality Thai food great atmosphere especially when major sporting events are on huge outdoor area

The Thai kitchen here is first class. The pub is also very nice for a drink or two. But the Thai food is legit, been several times and it's often full, and even more encouraging - a LOT of Thai people eat there. One of the best Thai restaurants in London at the moment.

Came here on the 26/05/2024, best Thai food that I have tried recently. Definitely will be back here soon.

The food is not that authentic, tried to order grapao rice but was told that the meat is not minced as is done in Thailand but sliced and they cannot do a fried egg on top as is also done in Thailand. The waitress said that the chefs do not have time to fry the egg during busy times which did not make send at all since it was not busy and surely frying a egg takes no longer than cooking any other dish.

2024 update Back this lunchtime and was looking forward to trying the Thai food once again. My friend and I both had the Chef's Special King Prawn panang and the prawns didn't taste fresh. I've had an upset stomach since. Food, it appears remains disappointing although the service and atmosphere were good. ----------------------------------------------------- Not as good as it used to be. Meagre on the portions and service was not particularly good. This was once my beloved regular so, disappointed.

Lovely pub, ideal for a sunny spring afternoon with mates after the rugby.

It's been my favourite takeaway for years! I have never sat down but always as takeaway and never disappointed! Not only best Thai food from Twickenham,but hands down,best Thai food I found in the UK!I moved to Kingston few years ago and still come every now and then to get some food from here.I have never found better. Their portions are very big and the yellow noodles with prawns are very generous!!Massive grilled prawns ! The staff is always nice,never had an issue, actually the few ladies that had serving me past few times were very nice and sweet!

Very pleasant atmosphere, good outside sitting, standard Fuller's drinks available. Friendly staff.

Probably the only good Thai restaurant left in the whole borough. Would definitely recommend.

Right. The food here is amazing. So fresh, full of flavour and delicious. The staff were fab. We wanted to take our time and have a relaxing Sunday afternoon meal. They let us order course by course rather than ordering everything at once. The cocktails too, were great. I had the house one and it was delicious. Unfortunately, some of the clientele let this place down. First, we had a table with an extended family behind us. They had obviously been in the pub a while and the children were getting bored and restless - which isn't the children's fault. They were running around the pub, almost colliding with waiting staff on several occasions. One child decided it would be fun to run at the back of the bench seat we were sitting on and crash into it. All the adults in the group did was to threaten to leave for about an hour. Finally they left, thank goodness! Then arrived a very loud, crass man who only seemed to be able to speak at shouting level. At no point did any of the staff or management speak to any of these customers, and considering we were in the 'restaurant' section of the pub, you would have thought they would want their diners to have a better experience. My advice would be, definitely order takeaway.

We had such a great evening at the Prince Albert. Our waitress ‘A’ was divine – she was so much fun and made our evening really enjoyable. The food was absolutely amazing – the Massaman curry was top-notch and the wine selection was great. The place was absolutely pumping so clearly very popular. We will definitely be back!

Wouldn’t put the TV on and made some silly excuse that it won’t work when I’ve literally seen it on before (the pub side).

I've missed visiting this pub, despite having lived in the area for 30 years, but at least I've now corrected that omission. Only had a beer, but the atmosphere felt very welcoming.

A fantastic pub. The atmosphere is wonderful.

Always great food and service. My number one place to go for Thai.

We had a Thai meal here for first time today and it was really good, so tasty, looking forward to coming back

Thai food is supposed to be an explosion of flavours. Whilst I was really excited about this place, I left feeling underwhelmed. Satay chicken was bland, and the peanut sauce was refrigerator cold. Salt and pepper squid was 90% batter, 10% squid Sizzling tiger steak was ok, but absolutely nothing special and a bit under seasoned. Pad kra pow was not authentic - meat wasn’t minced, too saucy, no fried egg. Overall we left rating this a 6/10 at a push The food isn’t “bad” by any means, it’s just so far from the quality of many other Thai restaurants

All the staff are extremely lovely and kind, the food always tastes the best and it’s such a cosy pub/restaurant with an amazing atmosphere!

Loved the food, even though we did feel a little rushed!! I think it was because we didn't get a table booked until 9:15 but they do give you a two hour slot!! Really testy thai food though .....

A great pub good selection of beers, and the food is first class. Thoroughly recommend it here if your in Twickenham.

Good beer and Thai food,in which they do a roaring trade even midweek.

Edit 21.03.2024 : I appreciate your time and response to my review. The restaurant was not busy when we visited. The extra charge was not waived, but that's is not an issue. I have never come across this additional charge before. Thank you for clarifying the pricing during rugby days. All the best. The behavior of the restaurant staff is extremely unpleasant and not professional as it used to. The staff lacked attentiveness when taking our order, and despite ordering two portions, we only received one. Additionally they charged an extra pound for each side order of chillies, which is completely unacceptable as i asked on thie side rather inside the dish. The chillies are included in the meal. Furthermore, previously when I requested mild spice levels, the food turned out to be excessively spicy.

Lovely friendly pub with very good selection of beers. Staff great.

Great Thai food serve in good portions. Dogs are allowed too.

Food made me feel very ill an hour after eating and not suitable for gluten free options!

Lovely place with delicious food and very friendly and welcoming staff !

A good atmosphere and very good Thai food.Never disappoints.

We went here for a Valentine’s meal as we get Thai food every year. Since my partner has moved to London, we asked for recommendations for somewhere new. The food did not disappoint, the vegan pad thai was delicious and spot on – not to mention the fact it was brought to our table in no time at all. What let down my overall experience was the fact I had clearly asked – and pointed to on the menu – for a non-alcoholic cider. My order was also spoken back to me. After I finished my meal, I had this odd feeling to check the bottle and, to my dismay, saw it was the alcoholic version. I hadn’t drank alcohol in 6 months as I can’t on my medication so this was incredibly disappointing and ruined the night for me. Hopefully this mistake will mean they’ll check in the future.

Had an even meal, starters, and a 2 bottles of the house red, with the service charge £195, this was a nice cheap and lovely meal for us now I'd a place we'd worry about going again. It has raised the prices over the cost of living.

Lovely food and great service. Lovely staffs. Highly recommended.

We were there to have Thai food which was very nice. The bar lady was friendly and the restaurant staff were helpful with the vegetarian choices. Pity that the curries are all made with fish sauce. My pad Thai was very nice and not oily at all. The crispy rolls as startes were also nice and again, not oily at all. I will come back and I would recommend it. We went on Sunday afternoon which was not busy but I guess it is best to book. We had to vacate our table as it was apparently booked for another guest even when the place was empty. This is why I gave 4 starts as we felt that they wanted to get rid of us at the end. We spent £25 for main courses, 2 pints, starter and 2 teas.

First visit this afternoon with a group of 8, I’d never had Thai food before and wasn’t sure what to expect … Well - absolutely outstanding! Great food, really tasty and exceptional service from the staff. Was a really enjoyable dining experience. We’ll definitely be back soon, highly recommend

Delicious food, friendly staff and quick service. 👍🏻👍🏻

Amazing. Amazing. Amazing. The food was amazing! I definitely recommend the noodles! The staff were very friendly and kind. Definitely recommend this restaurant!

Great pub, Thai restaurant is fantastic and good value with very friendly staff.

Went here new years eve had some lovely thai food and a few drinks listening to a great two piece band

Great food, atmosphere with outdoor and indoor seating.

Great pub great staff great locals and fabulous beer and Thai food

Food and drinks always excellent and at sensible prices. Staff are also excellent.

Pleasant staff, food a little over prices maybe. OK selection of beer and wine.

Food was really good, staff were nice and it’s a nice atmosphere. Noodles and starters were great, wouldn’t bother getting the weeping tiger though that was pretty disappointing.

I love the food here. Such a treat for me to have so much choice of vegan food. My meat eating friends love dining here too. The staff are friendly and the atmosphere really relaxing.

This is a lovely pub with brilliantly trained staff. The problem it has is that it seems to be the preferred pub for the local coke head loud mouth dickhe@ds. You don't want to see large groups of lads marching on mass to the gents for their next snort of marching powder and then when you walk in see them all scuttle off into the single cubicle for a snort. There are families with kids having meals in the restaurant. This pub needs to decide whether it's a family pub or the sink pub for those whose behaviour wouldn't be tolerated in any of the near alternatives. It can't be both.

Wow, this was amazing. An excellent quality and delicious Thaï meal just before heading off to watch Quins v Saracens at The Stoop.

Nice Thai meal. Good selection of beers Covered garden space

Lovely Thai food, with good portions and efficient staff.

Always a pleasure to eat here food is always cooked and served in a timely fashion. The hosts are very warm friendly and attentive nothing is a problem. It's quieter in the week and worth booking in advance especially on weekend and event days as there always sport on the large screen tv's. Has indoors and outdoors seating and bar area so lots choices of seating. Thai red curry and pad Thai are but a few tasty options and vegan choices. Going back soon. Thank once again for a great evening. DWD No t dog friendly tho

I had food delivered and it was all delicious. If I am in the area definetely will be back for more.

The food was awful.. Chicken looked like it had either been microwaved or boiled. Unfortunately one of the worst thai foods I've ever had.. Service was poor too.

Went to the Thai restaurant section. Okay place. Food was medium, a little bland. Servers were okay, however did come when we finally got their attention.

Lovely pub with great outdoor space and tasty Thai food. Not a cheap place but the quality is reflected in the price. Brilliant vegan options.

When I came in my family, we were basically ignored by staff members. When we finally got seated we ordered food which came out slightly cold. The rest of my family thought the food was okay but in general the experience was mediocre. Definitely not what it used to be, can’t say I’ll be coming back.

Really lovely Thai food. The creamy coconut rice goes sooo well with the flamey stir-fry and flavoursome curry, yum

The Thai food is lovely, very clean an the restaurant bit is away from the bar area so that's also really good

Excellent service and amazingly delicious food

Great pub, lovely staff and food is excellent

fabulous food..lovely garden area.

Lovely Thai food, with great outdoor space.

Arrived at 9pm, had great dinner (steak) at Thai restaurant, then got told to move to the outside area of the Prince Albert. Had a drink then had to move inside. Then had to move inside. Make sure you go long before 9pm

Awful meal this evening , the duck curry was horrible and the coconut rice was soggy , mixed meat pad Thai was discussing too won’t be coming back here again

Delicious food. Lovely place. Huge garden out back. Thank you!!!

Have been going to the Albert for years and I was so disappointed at my last visit. Pub and garden were rammed full of people. Booked a table in the garden and got told to sit anywhere (there was only one table right at the back available and nothing reserved for us even though there were other signs on tables) No table service so you have to order in the restaurant. Asked if we wanted starters and mains together as if we didn’t there would be a very long wait. There appears to be a focus on getting as many people through the door as possible, felt like a cattle market. Never felt like this here before but there was no customer service. Ordered drinks from the table online which is fine. staff looked run off their feet and generally fed up. Food was still good

Top star find. Been desperately trying to find somewhere that does authentic Thai cuisine. Lovely outdoor space, little kiddies section at back, friendly Thai kitchen staff. Definitely going back

Booked a table. After 20 minutes of waiting, I went to the bar to get my drinks. Extremely busy and not able to meet demands. After an additional 10 minutes, we eventually caught the attention of a waiter. The food was ok.

All round lovely food & lovely place!

Great place with a good vibe ✨️ lovely staff. Nice pub 👌

Gorgeous food! Excellent every time! A warm, welcoming atmosphere with friendly staff. 10/10

Fantastic Thai food is probably the best in Twickenham. Only down side is that they do not deliver. It will just give you an excuse to go to the pub 😉

Very nice Thai food and good service.

I have no words to how fantastic and authentic the food is here. I can’t complain about anything. From the amazing service both from the bar and the waiting staff. And the food. Well where do I start. The soft shell crab is on an other level and the prawns, they need to be tried. The sticky rice!!! The best Thai food I’ve had outside of Thailand. Compliments to the amazing kitchen team. Keep doing what you are doing. It was amazing.

Been here a couple of times before in the past. Always a pleasant experience. Away from the Richmond-Upon-Thames crowds which is always a good idea.

Amazing food consistently for the past 15+ years. Weeping tiger is unreal (steak strips). Slightly pricey but worth it !

A very nice pub, located centrally near the town green! The pub has a lot of nice features and a lot of space. They have areas for party bookings, and they do serve some delicious Thai food. Overall, was very impressed. The food was super quick, generous in portion size and really tasty. Dish of the day was definitely the "The Weeping Tiger"....

By miles the best Thai I have ever had. The massaman curry was sent from heaven directly I swear. It’s unbelievably tasty and fresh. Can’t recommend this place highly enough. The staff are also really helpful and friendly and loads of them too!

Had a lovely time,great atmosphere with delicious Thai food. Highly recommended 👌

Wonderful times what a great place . I will return

Third time I've been there for food ,it was my birthday very welcoming lovely food lovely people.

Thank you The Prince Albert. After a great day out watching Hampton Richmond v Weymouth. My father & I visited this great establishment for a beer & Thai food. Not disappointed. The London Pride was excellent, as was the Guinness. The Thai food was delicious. Great beer & food, great service from all the staff, great atmosphere.

5/5 Came right off a looooong flight, exhausted and a bit hesitant there would be a long wait but while the pub was packed, the restaurant area was still spacious and we were seated right away. Extremely kind and attentive staff consistently throughout our dine in. We ordered chicken wings, crispy rolls, chicken Pad Thai, Pad Agra Prao with beef, sticky rice and two beers. EVERYTHING was a hit in their own right. The service was quick with hot food and we couldn’t be more satisfied unless they gave us the food for free 😅 Seriously, if this place isn’t on your list of joints to visit while in London then add it!

Food at the Thai Kitchen is beautiful, staff are all very friendly. Will definitely be back.

Wonderful Thai food. Will come back again and again.