Based on 628 opinions finded in 2 websites
Based on 628 opinions finded in 2 websites
Opinions
2nd and last time, seagulls enjoyed my chips, never again. how can you make a chip so horrible. please dont even try this place.
Jennifer B . 2021-07-29
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Fabulous fish and chips. Best we had had in years. Arrived on time very hot and absolutely delicious. Well cooked well presented. Would highly recommend. Thankyou 5*
dawn simons . 2020-12-12
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Had our first delivery this evening, bit nervous as we’ve never used a service like this for fish & chips... and because our favourite chippy doesn’t deliver! Did not disappoint, bang on the time quoted and lovely hot food. Not greasy, all wrapped in paper (no sweaty plastic bag), chips not under done (pet hate) batter not too thick (but not too thin), fish chunky flakes and delicious. Apparently the husbands C&M pie was spot on too (it’s not about him). Will definitely order again, scoffed before I thought to take a pic, sorry! :-)
Netty . 2019-12-20
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First time we used their delivery service. Placed order over the phone and was informed it would be 45 minutes for delivery. Exactly 45 minutes later my order was delivered nice and hot. The fish and chips were great.
Mj D . 2018-11-14
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Bought myself and my elderly parents a very nice fish and chip meal. Pleasant staff and the portions were good. It's in a great position, easy access. Very good prices and variety. Well worth a visit.
pernera2009 . 2018-07-16
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Our take away from Preston Fryer was not nice this evening we had to chuck most of it in bin. Cod batter was gross and soggy also had bones in , chips were disgusting proberly yesterday’s warmed up . Pie was cold and pastry was hard . The whole meal was yuck . Won’t be visiting again
Karen H . 2018-03-29
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Bowling club used them again for 35 suppers . Said he would deliver @ 8pm Arrived bang on time , food was hot and we only had a few negative comments about the chips . All the others enjoyed their food . Very likely we would use them again for the club . A few of our members are regulars there anyway .
rayo567 . 2018-03-27
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Terrible service and gross food. Made me sick. Ordered gluten free and was given gluten. Rude server who wouldn’t tell us when food would be ready. Will never go back. Avoid at all cost!
Wendy W . 2017-12-22
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What can I say it's my favourite chippy, I also recommended to friends I know and they were also very impressed ;) I sung Preston fryer's praises and they weren't disappointed. Should be 7 stars I.m.o
Kieran . 2017-12-12
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What can I say it's my favourite chippy, I also recommended to friends I know and they were also very impressed ;) I sung Preston fryer's praises and they weren't disappointed. Should be 7 stars I.m.o
Kieran . 2017-12-09
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food is late being delivered every time! food was really greasy and cold, won’t be ordering again.
Lilly . 2017-12-08
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food is late being delivered every time! food was really greasy and cold, won’t be ordering again.
Lilly . 2017-12-08
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Always brilliant my favourite chippy :)
Kieran . 2017-12-03
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Always brilliant my favourite chippy :)
Kieran . 2017-12-01
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Perfection as always :) thank you
Kieran . 2017-11-24
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Perfection as always :) thank you
Kieran . 2017-11-23
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Brilliant food and service thanks
Kieran . 2017-11-13
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Food was OK and got a sorry for it being late.
darran . 2017-11-10
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Brilliant food and service thanks
Kieran . 2017-11-10
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Food was OK and got a sorry for it being late.
darran . 2017-11-10
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Credit where credit is due. Bowls club social event. My take away order was for 34 fish and chip suppers Pre ordered & paid for to be delivered 8.15pm. Arrived on time. Was very tasty and was delivered HOT. Thoroughly enjoyed by all. Also a big thanks to delivery lads Polite & Friendly.
Colin W . 2017-11-04
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Excellent food. Good service. Weekly customer for a family. Friendly staff who know me as regular. Good selecting of menu.
554naomib . 2017-10-31
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As good as always :). Thank you
Kieran . 2017-10-28
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As good as always :). Thank you
Kieran . 2017-10-27
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As good as always :). Thank you
Kieran . 2017-10-27
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Amazing service and food Everything was cooked fresh while I waited and tasted excellent. Was entertained by the staff with good conversation very friendly made me feel welcome would recommend 5* Thanks guys See you soon
steverad1984 . 2017-10-11
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Always great and always fresh food I've met the owner personally and customer service and fresh food is what is his driving force.
Kieran . 2017-10-10
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Delivery was fine cheesy chips ok could of done with being cooked a bit longer Cod in batter that had a weird taste and to be honest some of it was rock hard But the worst thing was the chicken wrap CHICKEN BREAST IT WAS NOT ????? It was a manky chicken burger chopped up and chucked in in fact it looked like someone had thrown up in th wrap will be trying again tonight to ring them to ask why this happened
Sarah . 2017-10-01
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Delivery was fine cheesy chips ok could of done with being cooked a bit longer Cod in batter that had a weird taste and to be honest some of it was rock hard But the worst thing was the chicken wrap CHICKEN BREAST IT WAS NOT ????? It was a manky chicken burger chopped up and chucked in in fact it looked like someone had thrown up in th wrap will be trying again tonight to ring them to ask why this happened
Sarah . 2017-09-30
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Having made it to this place as past here a few times thought I'd give it a go, even though reviews look bad, now I know why, I noticed a bad over burnt oil smell coming from the side of the chip shop, over used chip oil, as I found out as not only made to wait 25 mins for chips and curry sauce but rudeness of staff. I hasten to add the curry sauce couldn't hide the bad tasting chips, WONT BE USING THEM AGAIN, STEER CLEAR!! Not changing cooking oil is the sign of a bad chip shop, cheap skate.
bagpuss1969 . 2017-09-17
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very late usual takeaway excuses and cold on arrival never again!
Dave . 2017-09-16
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very late usual takeaway excuses and cold on arrival never again!
Dave . 2017-09-15
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Brilliant as always :) thanks.
Kieran . 2017-09-15
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I am not going to slate this place to much as I've been a customer from day one and I really like their food, but my last order wasn't upto the usual standard the cod was small and the chips were undercooked :( sad times, even with this I will order again and we enjoyed the fish at least. Please don't go down hill.
Kieran . 2017-08-18
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Unfortunately we had a great experience a few nights before food was delicious this was when we actually attended the fish shop ourselves, however ordered through just eat- our order was wrong, food was barely lukewarm and it arrived 1 hour and 20 minutes too early we had arranged for friends to come over- delivery driver said its one of those things and just eat were just sorry we had a bad experience... really disappointed
Nicola . 2017-08-04
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Excellent food and fast delivery... will be back
Andy . 2017-07-28
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Fantastic service on time definitely order again
Gary . 2017-07-28
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very polite delivery, the little dude was awesome! good was lovely and fresh, excellent portion size for the money, fresh and delicious! well done guys keep up the excellent service
Dom . 2017-07-22
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Brilliant once again best chippy in the bay me thinks :) thanks,you guys up there never fail
Kieran . 2017-07-21
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Lovely takeaway & lovely curry sauce! :)
Shane . 2017-07-14
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Great food fish was perfect will be ordering again
Dza . 2017-07-07
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Fantastic food and fantastic staff. The batter is to die for -and I don't usually like batter.!! It is often very busy but it's well worth waiting.
anitac925 . 2017-07-03
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Hot, tasty and generous portions too.
Ian . 2017-06-28
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Food was evidently freshly cooked; delivery was on time with a lovely polite lady delivering it! The food was fab, order completely correct; what shocked me was the burger actually looked and tasted AMAZING (as did all the food) will Defo order from here again.
Kirsty . 2017-06-28
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I have used nearly every fish and chips shops in Paignton having lived here all my life and must say have been finding it hard to find a good one lately. The Preston fryer was recommended to me and decided to order from them. Well I was very impressed. Called to place an order and they were very friendly adv time for delivery and I am so impressed by the food. We had cod & chip, hotdog, sausages and some cod bites. The batter was perfect and everything nice and hot. So glad we have finally found somewhere we can use all the time and not have to worry anymore. I don't usually leave a long review but, felt it was well deserved. Keep up the good service and food.
V8664QQjudyb . 2017-06-23
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Last Saturday's meal was blip due to a few different reasons. Tonight's meal was proof The Preston Fryer is still the best local fish & chip shop. Fantastic.
Mr/S . 2017-06-22
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We have ordered fish and chips from the Preston fryer a few times and each time it gets worse so now have given up. My mum had fish underdone twice , we told them but makes no difference , customer service is non existent , feel sorry for the staff who work there . Management a joke . Will not go there again .
jadebaby31 . 2017-06-21
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Cod totally overcooked, chip were overcooked and horrible, sorry but this isn't acceptable i won't order from you again. Not good, how the chef thought this was good enough to send out is beyond me! We have always had a problem with overcooked food, but today has taken the mick, we will go elsewhere now.
Chris . 2017-06-17
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fantastic fish and chips and HUGE portions, 2 regular chips would be plenty for 4 people. best fish and chips I've had in years
Greg . 2017-06-16
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Really accommodating with changing the delivery time. Food was amazing as always. Thank you!
Phil . 2017-06-03
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Excellent as always! 😊 Thank you! 😉
Janie . 2017-05-26
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Food arrived early which is always good. However ordered extra salt and vinegar on the chips but there was none at all, and paid for extra cheese on the chicken burger yet again there was none at all. But food was hot and all other parts of the order was spot on, just a shame about the little details that were missed.
Kevin . 2017-05-19
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Thanks for delivering again! My Friday nights were just not the same without you! Excellent fish & chips, piping hot and crispy batter! Delivery was very prompt given it was a Friday night, I always expect a wait as I understand it's a very busy night, food definitely worth waiting for any night of the week! Thanks 😉
Janie . 2017-05-19
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After a bad experience a few weeks ago I took The Preston Fryer up on their offer of the order being repeated for free as an appology, and they didn't dissapoint. Everything was much better, food was a good temp, the fish was LOVELLY, the burger and bun were equal sizes and it was all delivered in a reasonable time. A much better experience, on this I will happily try ordering from them again in the future and will put that last experience down to them having a very bad day.
Ben . 2017-05-17
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Fantastic food,very pleased. ... nice friendly delivery driver .....will defo order again
Bowen . 2017-05-17
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Rather unpleasant fish and chips. Soggy batter and chips.
Richard . 2017-05-16
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Over an hour and fourth five minutes from time of order to actually getting our food, staff apologetic but less than polite when we called. The food was reasonable but was only like warm when it eventually arrived. Probably wouldn't use them again.
Jolene . 2017-05-12
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So glad a home delivery service is available again. Lovely hot and tasty fish and chips 😃
Laura . 2017-05-06
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Best place to eat in the bay me and the misses love it always fresh and hot food thanks
Racheal . 2017-05-06
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Brilliant lovely piece of cod, been using Preston fryer for years always good and friendly staff
Kieran . 2017-04-29
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Curry sauce misding,,chips hard and cold,batter off spam fritters
Jane . 2017-04-27
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Once again food was lovely. Delivery was a bit longer than stated, however it's a friday night and when I rang up also found out that they had a new delivery driver. Food was still hot when it got here, so all ok. When I rang up they were great 😊
Tanith . 2017-04-14
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Food took an hour and a half to be delivered, 20 minutes late, I could of caught the fish myself in that time. It was cold but burnt and just absolutely disgusting. Dry as anything. Would never order from here again.
Elisha . 2017-04-13
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Always good food from here but the size of the pieces of scampi seemed to have decreased since I last ordered. And the cheese on the chips is always stuck to the paper. So u lose half the cheese.. Apart from that, lovely food and good fast service
Chris . 2017-04-08
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Great value for money would order again
Rebecca . 2017-04-07
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I've just looked at a few negative reviews and wonder what people expect if they have their fish and chips delivered? Fish and chips are best eaten as soon as they are cooked, or very soon after, otherwise they become soggy and tasteless. The good thing at the Preston Fryer is that the fish is cooked to order - most chip shops are doing this now - and it allows the fryer to engage with his customers at length (hard to get in a reply). To the point - I had a large cod, no chips. The fish was excellent, flavoursome and no bones. Delicious. The batter (secret ingredient Sprite and a new batter mixer) was OK but could do with being much crisper. Overall, it wasn't bad and was pretty good overall compared to some establishments. I would visit again. They do have an extensive menu. An improvement would be for the staff to wear chef's overalls to give a professional appearance - the casual look (including Spiderman baseball cap) is not good! Keep working on the crispy batter boys!
disco k . 2017-04-07
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Greasy burnt food it was late by 15 to 20 mins i wont be ordering from there again
Whitney . 2017-04-05
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Excellent food. Always good for time even though I'm in Torquay
Chris . 2017-04-01
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The order took near 90 minutes to arrive, was missing an item and was very poor quality, miles below their usual standard. The fish was stuck to its wrapping, the burger delivered was only around a quarter of the size of the bun it was in and everything was really greasy. The resteraunt agreed with Just Eat to refund the missing chips but I will never order from here again.
Ben . 2017-04-01
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When I want proper chips I go straight for the Preston Fryer. Their food is tasty and freshly made to order and their service is excellent!
Erica . 2017-04-01
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Great food and fantastic service! Has fast become our favourite chippy and the burgers are delicious.
Helen . 2017-03-22
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Excellent service excellent food delivery was quick too be ordering again
Rebecca . 2017-03-18
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Was notified that the food had been delivered, but we hadn't received any of our purchased items. Was told that was an error and the food will be 20 mins... and hour later the food arrives, and the order is wrong. Wouldn't advise. Have a good day! Ordered at 5:45 arrived at 8:30.
Shelly . 2017-03-16
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Food was hour and thirty five minutes after delivery time , second phone call was told shop busy so just eat customers delayed , this is unacceptable
Mrs . 2017-03-16
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Bit annoyed - ordered a regular cheesy chips, got normal instead but other thanthat food was great
Tanith . 2017-03-15
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Was extremely good, arrived in a timely manner though they were short staff. Absolutely delicious.
Wendy . 2017-03-09
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Fish was very over cooked and couldn't eat it. Also got complained at by staff for ordering via just eat, would not order again
Melanie . 2017-02-28
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25 minutos para una porción de patatas fritas y salsa de curry si han pasado menos tiempo quejándose el uno al otro, sería hacer una enorme diferencia. . No volveré. sentimos mucho por la chica mala en el escritorio como difícil ya que podía para aload de dolor
barr1979 . 2017-02-24
MORE AT TripAdvisor
only a little late but they were busy & told me this but food arrived hot & family very happy the 'middle size' cod is huge & a large chips will feed three people as great portions inc the kids meals . well worth the money
Rachael . 2017-02-23
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Lovely food as usual, great service every time and food always hot
Linda . 2017-02-17
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Order was 45 minutes late from original time with just eat we had a message saying 10 minute delay, then had to wait another 20 minutes after phoning to see where the order was. The food would have been lovely if it was warm. Expected it in insulated boxes not paper. I would still buy from the shop but collect myself and not rely on delivery. I have used them numerous times and have been first rate for quality when I have collected them. So I think deliveries need attention.
Vicki . 2017-02-11
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Never had a complaint here recieved half order late 2 fish cold then now 1.5 hours recieved final 2 meals chips are chewy and fish well again recieved cold fish burnt if i could up load picture of both fish i would none of this food was hot the quality was shocking today and the grease was so bad that i have not eaten fish or chips a complete waste of nearly 15 pounds i am a regular customer here only had one issues before quickly rectified a long time ago i will not order here again after tonight the only fish and chip shop i would order from now i wont man did apologise but same food came again
Vikki . 2017-02-11
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Great food & service. Always very happy to order from and recommend to friends & family.
Annette . 2017-01-25
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Popped in for quick meal- 20 mins later still waiting, hygiene terrible, backed up with orders and staff completely rude and ignorant.
A TripAdvisor Member . 2017-01-14
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Food was amazing arrived on time and portion size was massive definitely our fav
Lisa . 2016-12-27
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The food was delicuous , we will be ordering again
Jo . 2016-12-24
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Cracking chips but the fish was much greasier than usual so a lot of the batter stuck to the paper, still a nice meal but mot worth what we paid for it.
Ben . 2016-12-24
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Food was late arriving.. burger i ordered for my salad no sauce had sauce in. The chips were over done and stuck together not very nice.
Mrs . 2016-12-23
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Lovely as usual came piping hot young lad was a good delivery driver. Merry Xmas guys and thanks
Kieran . 2016-12-23
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We paid for large haddock and large cod,bur smaller than the regular size last time. Sorry,but you need to up your hame for us to return, and yes, everybody is busy. Don't charge for large if you cant meet the order. Bit disappointed
Heather . 2016-12-23
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Still the best chippy in torbay thanks guys for making up for last times little mistake :)
Alan . 2016-12-22
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glad to say The Preston Fryer delivered an excellent meal tonight. After poor service and food a couple of weeks ago they were back on form tonight.
Laura . 2016-12-21
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We always use this chippy but today I had The Chicken tikka kebab and OMFG it was AMAZING. I will most defo be ordering that again but next time a large lol
Mr . 2016-12-17
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Waited for over an hr but it was a busy night. Fish was tasty but over cooked. I understand it's tricky when busy. Thanks
Mr . 2016-12-16
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Always very tasty fish and chips, piping hot and delivered before scheduled time , great !.
Nicholas . 2016-12-15
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As usual absolutely perfect. Thank you!
Alex . 2016-12-14
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Fish, chips,curry sauce and mushy peas very good, batter crispy too. However, once again received much smaller portion of chips than ordered. This is the second time. will give chips one more go. If small again, will just order fish etc with no chips. Cost too high for amount received. Lynne and Ian.
Lynne . 2016-12-13
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Food was excellent and delivery was quick
Darren . 2016-12-10
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not happy asked for no toms and no sauce and got coleslaw which is salad covered in a sauce had to chuck my chicken tikka in the bin and pull out the toms which had gone over everthing, most of it got wasted £10.95 wasted really
Alan . 2016-12-08
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oh dear oh dear oh dear what a shame. I have ordered from this place many times over the last couple of months and every time the food has been delicious, piping hot and delivered on time. Today however was a disaster - when I phoned to query where my food was 10 minutes after allotted delivery time there was no apology, just told they had 20 orders for delivery and mine was on its way. 25 minutes after that the food arrived greasy, luke warm and overcooked. Most of it went into the food waste bin for recycling. One more chance to redeem yourselves Preston Fryer .....
Laura . 2016-12-08
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230 Opinions
Great place to go in paignton for a drink and a game of pool, would recommend 5*
2646 Opinions
I don't like giving bad reviews but the food here was terrible. It was so bad I had to send my meal back and a more of our group were unhappy but just put up with it.
5477 Opinions
We had the misfortune to order the Xmas dinner off the Festive Menu. We can honestly say it was the worst meal we have ever had in any restaurant. Fried spiced potatoes for roast, raw brocoli, heaven only knows what they did to the parsnips and the peas as they tasted like dishwater. Turkey was spiced, the whole thing inedible and I sent mine back. My hubbie plodded on then gave up. We didn't even bother to stay for a dessert which was included. They did take the price off for my meal, but it still ended up costing us £23 for sod all. Awful place, dirty tables that had not seen a cloth in a while. Save your hard earned cash, go elsewhere. The server was a nice guy though.
1657 Opinions
I spent a LOT of money here for my birthday this week, had their most expensive suite, had a full day in their spa and lunch with my sister and then invited 12 of my friends to join me there for a meal. However they took a very large deposit off me for booking a big group ( presumably against no shows- which is odd as I was staying that night in a suite and all my friends actually made the effort to send in their pre orders for their food to make it easier for the chef, but instead of keeping back my deposit to either refund it to my card or keep it reserved for me to pay off my food expense in the restaurant, the staff decided to just take a discount off all my friends food bills without bothering to ask me first if that's how I want MY £110 deposit used.. I can't afford to subsidise my friends meals unfortunately so I was put in the humiliating and embarrassing situation of having to contact all my friends later when I realised what they did, to ask if they could pay me back my deposit discount that was taken off their bills. Then to add insult to inury about half of my party got food poisoning from the meal here. And when I complained I got a very snotty "your fault not ours response from the manager about the mishandling of the deposit situation and when I paid my bill on leaving and mentioned my stomach cramps and diarrhea that had ruined my stay in their £350 a night suite as I was up all night in terrible pain with cramps and running to the loo, and all she said is dud I want to talk to the chef???? Like WHAT??? why do I need to talk to the chef when I am telling you the duty manager that their food had given my food poisoning. Absolutely atrocious, up themselves, snooty arrogant attitudes to the management there. My whole family was due to spend nearly 3grand going there for Christmas and now I will be telling my sister who has booked it she should get her deposit back as we can't risk my 96 year old mother going there and potentially getting sick at Christmas. This already destroyed my birthday that cost me and my sister and friends nearly a grand and I haven't had do much as a decent apology back. Absolutely do not waste your money going here. The rooms and spa are nice but the food was really not great and my scallops were cold and still raw in the middle
238 Opinions
Lovely setting and very convenient for pre-theatre dining. We had lasagna, which came in a ramekin dish clearly microwaved as had burnt marks around the edge and floating in oily sauce. We had ordered an additional side salad and lemon cheesecake. Certainly was not worth the money. £28.50.