The Potter's Kiln Harvester in Waveney

We had a lovely meal at The potters Kiln Harvester (Lowestoft) food was amazing but more importantly the customer service incredible. Hayley Ann was friendly and helpful, We will be back again

After waiting for a table (we hadn't anticipated it being so popular on Tuesday evening) we had a lovely meal. Fabulous salad bar with plenty of choice of vegetables & dressings though the bowls seem smaller than previously; delicious succulent chicken & tasty ribs with sage & onion fries for me with others enjoying the burgers & steaks they ordered; the icecream sundaes were yummy and the mini-dessert & coffee were also delicious - waiting staff were attentive without being intrusive - a great evening was enjoyed by all - thank you

Packed and the staff were overworked.

Excellent food and service. We went here as normally go to Toby carvery but gets worse every time we go. Here the service and food were excellent

We had a lovely meal at Harvester this evening. The salad was delicious as always. I had a chicken burger which was succulent and my wife had the chicken breast burger which was also wonderfully cooked. The waitress was a lady called Ariel, she was super friendly and made us feel so very welcome. She even done my son a balloon when she heard that it was his birthday. Fantastic service. Would return.

Not very happy today I asked if I could use my blue light card and if the 12.50 lunch deal was on I was told not both together so said I would use blue light card only to be told after we had eaten I coundnt use it as it was a bank holiday if I was told this before hand I would have gone some where else not impressed with the waiting staff

We came as a large group of 16 whilst on a family holiday to a nearby caravan park. The staff were extremely accommodating. The food was fantastic, I had the chicken skewers and they were amazing. Our waitress, Louise, was fantastic and couldn't do enough for us. Would definitely return and would highly recommend if you are in the area.

Make sure you book.. Very nice dinner.. Lovely staff

Fantastic value and nutrition, with friendly staff set in peaceful surroundings!

Our server Chrissy was lovely and really friendly. We will be back, thank you

Food was beautiful, staff was very polite and helpful even though it was super busy, would definatley visit again :) P.s would recommend the pork tomahawk.

Very busy, clean, friendly atmosphere! I probably turned up during a busy period about 19:30 but got a drink and was seated (for 1) within 10 minutes. My waitress was very friendly so obviously I tipped her, even though the Pork belly was just shy of £20 adding 20% vat took it just over but it was worth it as it was a lovely piece of meat and I love a bit of meat inside me. Oh and as for the salad cart, very tidy, even had the chefs coming out probing the temperature of the pasta. Gosh I can’t believe how the couple at the table in front of me are managing a dessert after the size of their burgers!

Had lunch with granddaughter n greatgrandkids on my 78th birthday today had a really nice lunch thank you

Great meal tonight at The Potters Kiln - despite it being an obviously busy night the service was good, and our waitress Chrissy took time to make sure we had an excellent experience. Food was excellent, plentiful and very good value. Lots of choices on the menu including the ever popular salad bar. Overall a very good experience. Thank you

The food was really good the staff were really working hard the pudding was absolutely delicious The atmosphere was really good vibes friendly

Staff are lovely and the food is fantastic value for money.Nice seating area outside. Looking forward to returning.

Chrissy was amazing. Really friendly and efficient too. A pleasure to dine here!

AB FAB.Food service great 👍 what a wonderful time.. Made all the difference by our waitress Emily R. did the Harvester proud. Manager top notch to.Thanks for a wonderful evening. .Mr G

it is very clean .all the team are very friendly and the food is very good

The food was so good, the salad bar had lots of variety and was kept very clean and the atmosphere was lovely. We went on Mother’s Day so it was very busy but still got our food very quickly but the food didn’t look rushed, it was presented very well. Our server Ariel was very lovely, she made us feel welcome and didn’t rush us at all. All round amazing service.

Great food served in good time with friendly welcoming staff. Thanks

Belated mother's day meal. Ariel was very friendly and nothing was too much trouble for her. Food was really good too.

Considering our order was very large. Everything was still hot and cooked well. nothing was missing. delivery took a little longer than originally stated but we were kept fully updated with times. delivery driver was pleasant too. We will definitely order from this Harvester again.

the food was exceptional however delivery time said 45 minutes and took an hour and half to arrive in the end.

Very good food. Also when booking 30 minutes before we popped down my dad is blind and needs extra light. When we got there they had already make sure we had a table close to the window and also checked if it was bright enough. Our server was very friendly. Food came out quiet quickly and did not feel rushed

I was a solo diner and was served with absolute professionalism and manners with a smile by Emma 🙏 Thankyou Will be back

Great staff, great food, great experience 👍🏼

Great night in the restaurant the best thing about the night was our host Ariel she was amazing a real credit to the restaurant. The food was pretty good as well. Well done Ariel defo one for the bosses to look after!

Ariel was a very friendly, caring member of the team this evening. Fabulous service, wonderful meal.

Fantastic service from our waitress jodie as always and amazing food 😍 👌 thank you 😊 xx

Food was lovely and our service was brilliant! Thank you Ariel!! 😊

We ordered the food an hour and a half before we wanted it but actually received it two hours after we received it. Only ordered it due to not feeling well enough to cook but the delivery time for average food has put me off.

Absolutly lovely family meal for me and grand daughters bday

Had a superb meal, service was excellent from Penny, she looked after us. Great value for money. Would definitely be going back

Emily H. served us here this evening, and top notch service it was. My son has lactose intolerance, Emily was helpful in advising on options for him, and offered plenty of options, even as far as getting items for him that are on the salad bar from the kitchen as to avoid any potential contamination, although this wasnt necessary it was great that she offered to go out of her way to ensure my son received a safe meal as well as the salad bar selection. Emily was nothing short of perfect with her service, and i only came to write this review as a shout out to her, she deserves recognition! The food was good, i do find £17 for a chicken burger a bit expensive, though the "free" salad bar has to be accounted for in pricing, the salad bar items are cheap to produce, and the chicken burger and chips maybe £2.50 in ingredients. Kids menu is great, lots of choice, my 4yo chose rice and broccoli with his burger, interesting combo, and was very happy he got vegan ice cream for dessert,

Amazing service, friendly professional staff and lovely food. Was very busy but food came out quickly with a smile. Staff very tentative and atmosphere lively which was nice as I was dining alone.

Great service by our waitress Catherine. We had four main meals from menu and no complaints all lovely and hot. Will return

I was served by Ariel who was very friendly and had a professional attitude. I didn't have to wait long and my order arrived really quick. On the whole a very pleasant experience and 5 stars to my waitress who was a blast.

After going to JPH we needed lunch and had been told The Potter's Kiln was worth visiting . We were both very impressed with the surroundings and service. Food was very tasty and we hope to eat there again soon. Particularly impressed with Angela, she was so pleasant and helpful and made us feel as if we were rather special. Thank you!

Excellent meal. Staff first class. Especially Ariel, our serving lady.l who was a ray of sunshine throughout the time we were there. From Father Xmas and the old Hippie..

A lovely meal, the experience only added to by Ariel our serving lady who was bright, cheerful and should be paid more...

Ariel was an amazing server. So happy with our food!!

Very good choice of food and great taste quick friendly service

Meal good and steak was cooked to everyone’s liking (medium rare for me) medium well for my daughter etc. no complaints about the food everyone enjoyed what they had. Just a heads up don’t come here for a quiet meal it’s not that type of place. They cater and cater well for families.

Very busy but was served quickly. Great service and good food.

Food cold and no bbq sauce for ribs!

The staff just made you welcome and special Angela

Excellent service and allergen information, food was well presented, piping hot, tasty and filling. Excellent deals to be had on the app. We will be back very soon.

Was very pleased with the service here, especially with the particularly lovely waitress we had (Emily H) who was very happy and polite throughout our meal.

Always great food and service, one of our regular places to visit

Good food and service.outside being renovated will look good when finished some car park spaces taken away .

Very clean and welcoming. Manager was very friendly and kind. The waitress Ariel was amazing. Very friendly, jolly, helpful and on the ball. Food was fab and great value with the 50% off codes.

The food was nice but expensive. A posh Hungry Horse, including the customary onion rings. We had a 50% off voucher, which made it just worthwhile.

Lovely, polite and efficient service from Summer, we had a lovely evening, thank you!

Great customer service, attention and a good food selection. Many thanks to the team and Summer for excellent customer attention.

Great customer service, good food at reasonable prices.

Had a lovely server called chrissy who made it lovely birthday meal! Food was amazing

Waited outside for the man for 15 mins after he called me to say he is lost

Hayley-ann was our server and she was the best, very up beat and friendly, very good service. Food was also good and came quickly as well

Food was amazing and not a long wait. Ariel was very good, laughing and great with the child on the table.

Jodie was fantastic! Fully enjoyed our meal here!

Had nice food nice atmosphere good prices will go back when in Lowestoft thank you.

Excellent service polite staff and superb food can’t ask for more

We always have great service at harvester and tonight we were served by Summer who was very helpful. Thank you very much for making our family happy and comfortable while we enjoyed our beautiful meals.

I think you need to delay meals coming out when it’s quiet. We had only recently sat down with salad and mains came out was then trying to eat both otherwise lovely as always

Nice food and atmosphere Excellent fast friendly service as always

Lovely food and drinks brilliant service from Ariel the lovely waitress thank you

It was extremely busy when we went and they forgot to bring our vegetable bowls and our stars. But they caught up eventually

Good food friendly service from Angela

Please can the General Manager, Ben Liversage explain how all food from India and Pakistan contains the same ingredients and is all cooked the same. I'm interested to know how this isn't a cultural generalisation about Indian and Pakistani food and culture. Mitchell and Butlers' Head Office will be informed

Came here for a nice evening dinner - Ariel who served us made our evening very pleasant & enjoyable.

Bit pricey, but often 50% off vouchers. Salad bar improves value a little.

Ariel served us very polite helpful always with a smile will come back

Great well priced food with free salad bar. Nice staff. Food hot and good varied extensive menu. Second visit, will definitely be a third!

Lovely friendly service from Angela.

Had a breakfast with my grandson, at the Potters Kyln, Lowestoft. While the service was OK and the staff pleasant, the food was absolutely dreadful. The bacon was like leather, the sausages were burnt and solid, the mushroom was sodden with oil? the beans were congealed and my poached eggs were tasteless. On top of that, the food was barely warm. When I suggested that the food should be freshly cooked, I was told that it was(freshley cooked) as breakfast started at 9am. It was now 1020am! I would absolutely NOT recommend it and that's why, I would suggest, we were the only customers.

Staff are friendly and helpful. They don't hassle you but so check everything is ok. Regular eating spot for me and my partner

We all had a wonderful time! Chrissy was lovely, polite and funny, very warm and friendly, excellent service, a credit to Harvester!

10/10 service was amazing Emma brilliant and super friendly. Food was lovley and the price was reasonable. We had a big table of people and everything was on point!

Arrived without booking, very friendly greeting, food was excellent and extremely good value, our waitress Gorgia so helpful it was a pleasure to be there and enjoy excellent food, highly recommend.

We went for my sons birthday meal & couldn't fault it, our server Ariel was absolutely lovely, food was quick & cooked perfectly.

All good once we were moved away from the noisy family. Playing electronic devices at full volume is not good.

They have a very good salad bar. Not a whole lot of choice tho, some pickles would have been nice. But the staff are always very friendly and helpful

Jasmine A provided excellent service and was lovely, she made our experience.

Jasmine a was very helpful had a lovely experience

Had a fantastic 2 course dinner with wine for £48 (using a voucher) and came out stuffed! Ariel was the best server ever, made us feel very welcome

Ariel was out host and was very polite, friendly and efficient

Came here for lunch with my partner and a friend. Our server Ariel was really lovely and the food was also great.

We come all the time, we had Emily H this time and she was brilliant! Definitely would come again :)

We come here a lot but won't be returning. The manager (tall slim man) incredibly rude! The salad bar was half empty and looked dirty with food all over the place and the disabled toilet needs a deep clean YUCK 🤮

Had a great meal with my little lad, just he and I and what a treat! He had the best burger of his life and I had an incredible monster rib eye steak (defo bigger than what the menu said!) perfectly cooked, tender and delish with that signature Harvester chargrilled finish, superb! We were served by Penny who was just perfect in every way too! Polite, professional and friendly she’s an asset to the staffing team. To top it all off I had collected stamps on the app so the whole bill was just £12.98! Brilliant, will be back!

Excellent spot to catch up with friends. Penny made sure we knew what we could have to match our dietary requirements. The vegan options were delicious!

Because the food was rubbish and it made us all poorly

The service was great, nothing was too much trouble for our waitress, our steaks were cooked to our taste, would recommend.

Great service and very good food

We had a lovely meal at the Potters Kiln and we were brilliantly served by Jodie.Would highly recommend this restaurant as food and service is of the highest order.

Had a lovely meal for our friends retirement. There were over 30 of us. The food was hot and fresh. The staff were amazing getting our meals out at the same time. Well done to you all. Thank you.

The food was amazing. The service was great. It was a last minute booking but the staff were able to accommodate our needs and were very friendly.

We had Ariel as our service and she was so positive and was always smiling, lovely server and lovely food

Lovely burger 🍔 as always salad bar awesome staff friendly