The Posset Cup in North Somerset

Mmmmm not sure about this one. Firstly it’s the cleanest Spoons I’ve been in. Nice space to sit in but there’s a few too many tables, this results in a maze that you have to negotiate to get around the place. The downside was my breakfast and tea. The teacup was greasy so a layer of oil sat on top of my morning cuppa. New cup just the same. Breakfast arrives and everything is looking ok. Oh dear, it’s only just warm. Really couldn’t be bothered to complain to one of the 12 year old waiting staff as the oily tea was almost too much for them to comprehend little alone the concept of the recommended temperature for cooked food. Would go back and give it another go. Hopefully next time the chief will cook to order instead of having everything ready under a heat lamp.

Me and my wife when here for breakfast (16 January 2024) there was only two members of staff working that we could see they where Matthew and Shannon they done a very good job serving customers Especially Matthew we were very impressed with how he served customers behind the bar and served them their food as well we sat next to the fire and he asked my wife if she was ok being sat there he went above and beyond in his duty 👏 they both deserve a big bonus from the company for doing their jobs so well

Great service, food, ambience and location. Wife range of dishes. Range of Vegan and Gluten free available for reasonable prices. Unlimited tea and coffee. Servers happy to help. Can order from your table. Swift service. Downside id it can be really noisy at peak times.

Was staying at Ibis next door so called in for cocktails, which were really great value. Had bite to eat too.

Great value meals below should have read, Two Haloumi burgers, which were excellent. The Veggi chilli meals were in Newquay.

Came here for some quick food after a very long day travelling, we had the chicken wrap which tasted great. Service was quick despite how busy it was.

My friend and I decided to have curry special. Two of the vindaloos. Do yourself a favour and avoid this like the plague. The chicken was as tough as old boots, the poppadoms were stale and soft when they should have been crispy and the naan bread was also stale as it was dry and very tough to eat. All in all, a rotten meal.

3 breakfasts arrived, bacon cold, beans cold, toast cold, hash browns tepid, sausages warm, eggs (perfect). We sent all 3 plates back. Guess what? Replacement meals arrived, bacon cold, beans cold, toast cold, hash browns tepid, sausages warm, eggs (perfect). Told the shift leader, she didn’t seem surprised or bothered! Table was dirty and the carpet was filthy. We won’t be returning.

The food is terrible, I ordered a “gourmet” burger it was a burger bun that u get from the supermarket! Cold cheese out of the packet and my friends eggs were rock hard!!! We also ordered a med rare steak and it came out black and didn’t taste like beef more like pork, the peppercorn sauce was cold and was gross, and I’m appalled 30+ for that food and it tasted like I bought it from Aldi and cooked it. So so Appalled and will never return as tasted like absolute garbage ! And too top it off my onion ring was soggy!

5 out of 5 for overall atmosphere, drinks etc until we ordered a Pizza, this was brought to the table with ‘where do you wan it’………really???? Customer Service not best!! Hopefully this was just a one off as the normal staff especially Caroline are excellent.

Usually excellent . As usual cheap drinks. Last 4 days NO MAYONNAISE. WHAT. Bring your own . What's happening.???

I can't believe it but it gets even worse....it's a year since I last visted and left in disgust and I did the same again.

Worst chicken burger ever. Cooked on a grill with other meat ... returned but had the same with the second burger ... tasted like onion... now feel extremely sick...I was offered a free drink by the waitress who was very apologetic.

Had dinner last night at Posset Cup. I ordered chicken bites in a basket with chips. The chicken was over cooked, so I called Phebe (waitress) over to tell her. Straight away, she sorted my problem out with a smile all through my complaint. What a lovely young lady and very professional!! Many thanks.

Today Wednesday at the pub was 1 st class . We arrived around one forty five , so popular, we had difficulty in finding a seat. , eventually we found table for 4 and made our way to the bar to order, there we met Georgia the team leader what super understanding service she gave us, nothing was too much trouble , such a valued person is an asset to weatherspoons

Understaffed tables left dirty and glassses and plates uncollected, now then the food The microwave operator needs sacking a battered fish without the fish is batter and thats what we were served along with an ice cold curry. Complaint dealt with but i would prefer not to have to complain the oil in the fryers was well passed its cahanfing date as every meal we saw was just a dark burned mess on a plate. When I use Spoons i dont expect gormet food but I do expect it to be edible and cooked by someone with a bit of pride in what he takes wages for .

I'm a big fan of 'Spoons, but not this one. I've given it a wide berth since my last visit 3 years ago, but was persuaded by my sons that it had changed for the better, so dropped in this afternoon for fish and chips and three pints. However it was woeful. truly, a bad joke. Thre food was inedible, burnt batter, zero fish within it's shriveled beige overcoating. The Abbott looked like something pumped straight out of the rhyne, but after pointing this out was told I'd have to wait they wouldn't give me a different beer because "it had to go through the till," and then was left waiting for 25 minutes before they gave me a pint of something else and only then because I insisted. Treated as an annoyance, served the spoils from the bottom of the deep fat fryer and then punished for politely asking for a pint that you could actually see some light through. It wasn't even busy. It's clear the management don't care, so why should the staff. This is without doubt the worse 'Spoons I've ever visited and I must have visited many. All the ingredients for a great experience, (I love 'Spoons generally) but in this case a winning popular formula quite magically transmuted into an unpleasant and inedible mashup of indifference, ineptitude and inservility, presumably because the management don't care. A bad experience.

Went in at 12 noon. Place almost full. From ordering at the bar, did not see any food come out for 25 minutes. For 10.69 the food was very poor...the quantity was measly, the carrots and parsnips virtualluy non-existent and everything was padded out with far too many peas and lot of cranberry sauce. Compared to the 11.99 for 3 courses at Morrisons this was off the scale in terms of let down.

Very dissapointed very limited menu and low staff what ever food we ordered was cold and atmesphere and staff personer was not great. My review is leanient

Just tried to use a little book of big savings voucher. Staff bewilderingly had never heard of their own promotion. Yet they processed one last week. They couldn't b bothered working it out on the till.

Always good service and excellent Food and Drinks. Very Friendly Staff and always very Polite. Facilities are always clean.

Best place for cheap drinks near where I was staying. Didn't try the food though so can comment on that but it was busy the whole time I was there.

There were four of us for an early evening meal. The main problem was, they were running out of food. No steaks, no battered fish, plus other items on the menu. where the fault lay, is difficult to say in Covid times. Generally, the staff...

Common sense evades a lot of the young staff. A lot of tables were dirty. I actually went and asked for a cloth to clean my own. When they deliver drinks they ignore the dirty glasses. They walk back to the bar empty handed. When...

I ended up here on a warm summers evening because all of the other restaurants in the vicinity were fully booked, but the Posset Cup was virtually empty. Wetherspoons seem to have lost the plot - if I wanted no service I'd stay at home...

The traditional breakfast was £3.59!!! Yes less than £4 plus coffee which you could then re-fill as often as you liked; amazing low cost food and drink and to be fair it was bad tasting either although the bacon was so thin it could have...

Have used this place in the past but today there was a notice saying orders had to be placed using the app. Past experience isn’t good not easy and long winded accompanied by slow service so we went elsewhere.

the staff are condescending especially the manager (he actually took the knee to talk to me!)they give you rules when you enter then do not stick to them.I have been to many "spoons "around the country but have never encountered such stuck up there own a** staff as this.

Really, this is getting worse... Service is ok but the food is getting worse. The mash is dried up and the peas address hard...

Easily found a nice clean table. Service was a bit slow with drinks only arriving with the food, which is not the norm for Spoons. Food was very nice no complaints.

Came here for breakfast/brunch with my grandchildren today. Would like to give a good review as the staff are good and the prices excellent. However, serving on cold plates turned the food lukewarm very quickly! It can’t be that difficult to heat the plates !...

Good service great app, COVID plans implemented and followed by all staff. Good selection of food and drinks

What can you say, good food at good prices, i know a lot of people turn their noses up at Wetherspoons, but i can honestly say that we have never had a bad meal in any Wetherspoons we have visited and this one is the...

We had a drop of lunch in The Posset Cup. A friendly place just down by Lidl tucked away in a retail park opposite the marina. The staff were helpful and welcoming. We each had something from the menu that included a drink. We enjoyed...

Most of the beers unavailable, food is raw slops and if you complain you blanked by the staff and insulted and called names by the person in charge. Save yourself the headache, belly ache and grief, avoid it like coronavirus.

Visited at lunch time on New Year’s Day - the place was stacked but the staff didn’t looked stressed and were coping without issues. Used the App and food was with us in 25 mins.Staff were knowledgeable re ingredients - enjoyed our lunch very much. Above the usual standard of Wetherspoons. Highly recommended.

We visited The Posset Cup for breakfast and was disappointed as: The food was barely tepid. The bacon was a horrible shade of grey. The egg under-cooked and slimy

Popped in for our day trip out with friends.Very busy but very attentive staff.Special mention for bar staff Eve, she had the absolute patience of a Saint and service with a smile. A real credit to Weatherspoons.Food was up to usual good standard and a very good selection of ales.Recommended.

I never normally write reviews but I wouldn't even let my dogs eat here. Couldn't describe how terrible our experience was. Several people served before us. Drinks order was wrong. Food sent to another table. Had quite literally 10 chips on our plate. Eaten here before and was poor back then but never this bad. Employees couldn't care less about anything in general.

My first visit to Wetherspoons for breakfast - after many recommendations! I was pleasantly surprised. The food was hot, and plentiful for the price. I wasn't expecting top brand ingredients but it was very good. You can't go wrong with unlimited latte's for £1.35! I have been on many occasions to the "Curry night" on Thursday's and never been disappointed. The chips are amazing. It always seems to be busy, so they must be doing something right, and you don't have to wait too long for your meal. In fact, I have never had a bad experience at the Posset Cup.The staff are friendly and helpful

Nor for special occasions, but fine to use regularly as economical eating out. Excellent selection of good value gins.

Good food and great service. Individual staff are enthusiastic and more than helpful but a little more coordination would not go amiss. Cold food on a hot plate and hot food on a cold plate just take the edge off an otherwise 5* review.

Very popular, gets busy. Nice atmosphere, food fine - probably normal for a Wetherspoons. Slight shortage of chips, but more than made up with a large piece of fish. All staff were friendly and helpful.

Lovely atmosphere children friendly. Staff very helpful food is very nice. Lovely place to meet up with friends for lunch and a coffee.

Smokers sat outside at non smoking tables and staff never said a word!! I had 3 young daughter's wanting to sit outside in the lovely weather and enjoy some food, but these ignorant smokers sat blowing smoke around us, there is a smoking shed just 8ft away from where they were sat, this action must be illegal these days?? The young girl I eventually found to clean the table as there was dried up ketchup spills, atrempted to wipe with a dry paper towel, the stains did not move and her answer was, that's not going to shift sorry.....flabbergasted or what?? There was only one guys serving at the bar with 2 queues to manage and everyone wanted to be next! Instead of asking for 1 queue to be formed he allowed this to go on causing agro between customers. The app crashed when trying to order at table so ended up at the bar in the said long queue, to eventually get served and told card payments were not working either. This was a complete sham on a Monday evening around 7pm. Not acceptable.Floors were filthy, covered with scraps of food, napkins and dirty cutlery.Its cheap to eat and drink there and its reflected in the standard of service and cleanliness.

Ordered 3 meals. Some food was hot, but some was cold. One portion of chips was tiny whilst the other was large. Some staff were nice & helpful whilst a couple were unfriendly & unhelpful. Tables needed cleaning & this was a problem to the person who was asked to clean it. It was also a problem to be given a cup for tea. Restaurant isn't bad but some staff members ruin it.

This has got to be the worst Wetherspoons I have been in. There was food all over the floor. I was there for over an hour and not one member of staff could be bothered to clean it up. There was no salt at the station. A member of staff went to look for some after 5 minutes I had to remind her. There were empty salt cellars at the counter, why didn’t they just refill them. I won’t except the excuse of short staff. That’s just poor management. The only reason I gave a rating of 2 was the fact the food was not as diabolical as the surroundings. You guys have really let the Wetherspoons name down. Buck up or give up.

I arrived here with my partner at 20:15 on a Monday night, and although it was quiz night it wasn’t so noisy you couldn’t hear your self talk. It was a good atmosphere, it’s a relatively new building, so quite clean. We ordered our food on the weatherspoons food app, and the food came out to us in an appropriate timely manner, the food was of very good quality, my partner ordered the steak which was to his request and I ordered the lamb which was amazingly done (it fell off the bone and wasn’t too chewy) all in all, again it’s a good place to eat with a tidy, yet great atmosphere.

I've eaten in several Wetherspoons outlets before and have never really had a problem: the food is reasonably priced and generally you get what you pay for.This is the second time I've eaten here and it will definitely be the last.Sunday lunchtime. Busy. That's to be expected, but where are the staff to clear the tables and serve at the bar? I saw one person behind the bar and about four or five serving the food. So obviously noone to clear (or clean) the tables. That's revolting and we should have left straight away.Foolishly we didn't, and ordered our food instead, fully expecting to wait at least half an hour before its arrival. About an hour later our food still hadn't arrived and the place was becoming quieter so I asked if our table was up soon. 'Luckily' we were next and our food arrived. And it was stone cold. Grilled chicken breast - almost fridge cold. Battered fish - ditto. Guess what? I'm a chef and I know damn well that you don't serve chicken like that lukewarm or cold, nor fish. Why had the temperature not been checked? That is unprofessional and unforgiveable and raises serious questions about kitchen practices.I took mine and my wife's meals back (my two teenage sons were famished and had dived in so I couldn't return theirs.The staff dealt with my problem immediately without question and I returned to my table to restart the long wait for my 'hot' meal. It arrived long after my sons had finished eating but they didn't mind because the kitchen had duplicated our entire order.Although my wife's fish was hot, the inside of my chicken was still cold (luckily not pink - so probably precooked and chilled, and then inadequately reheated), but by then I didn't care and wanted to leave so we packed up our sons' extra meals and left.Looking around on the way out I noticed how desolate and gross all the empty tables looked: noone was cleaning them and there were even people enjoying drinks amongst other diners' detritus. Never ever again.Now I have no idea of the optimum staffing level of a place this size but even I could tell it was understaffed, and I have enough experience to know that certain chains reduce staffing budgets to such an extent that customers and existing staff begin to suffer. If that's the case, then Mr Martin should be ashamed of himself to allow this to go unchecked (and yes, I will be emailing him a copy of this review).Kitchen wise I have serious concerns and will be referring them to the local council.I don't like to be a snitch but this is people's safety at stake here, and the kitchen methodology is clearly seriously flawed.So in conclusion.......no. just no.

Avoid if you don't want a £70 (full price £100) parking ticket. Three of our group got tickets for being in Wetherspoons for longer than 2 hours on an evening. On a recent revisit I saw that the pub has now posted warning notices all over. No reply from Wetherspoons head office.

First visit, waited ages, waitress came out with the food and couldn’t find our table so she returned to the kitchen for another 15 min. Second visit a bit quicker but odiously the meals had been sat around the kitchen for quite a while.

I appreciate it was school holidays and the place was busy. But what I don’t appreciate is poor service and an attitude to match.Very disappointed with my meal. If you advertise something on a menu, that’s what should be serveimg. When I asked the waiting staff where my sour cream was he told me they had run out. I asked why I was not told this when placing the order had I know I would have not ordered this particular. No apologies, just told again, well we’ve run out and walked away. You lost my custom, I will not be returning.