Based on 2.176 opinions finded in 5 websites
Based on 2.176 opinions finded in 5 websites
Nº 292 in 415 in Tunbridge Wells
Nº 46 of 64 British in Tunbridge Wells
Opinions
Been here quite a few times but this time we hired one of the shacks for a special birthday and the staff were very attentive. I’m always ‘that’ person with the dietary restrictions and special requests and Jamie and Alex were SO accommodating, so patient, so friendly. Really can’t recommend them both (as well as the Poacher enough). 5* would definitely recommend and we will all be returning. Great all round ⭐️⭐️⭐️⭐️⭐️
Katie C . 2024-11-14
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Went here for dinner with my boyfriend’s family. Was served by Ines who was an absolute pleasure, polite, helpful and always had a smile on her face. Cocktails were absolutely delightful which were made by James. We all really enjoyed our meals and left very full and satisfied ! We had a really lovely night and will definitely be returning to explore all the other lovely options on the menu.
Emma T . 2024-11-14
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We had a very enjoyable dinner. Lovely atmosphere, great food and excellent service by Ines. We will definitely be back with more friends
Timothy S . 2024-11-13
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Fabulous space, friendly welcome, good food and super service. Arrived for a casual meal with friends / extensive menu - great evening.
Henry . 2024-11-13
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This is one of our favorite local pubs. The food is always fantastic and the customer service is top notch! Our server, Al took care of us like we were one of the family.
Katie O . 2024-11-13
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As always the Poacher and Partridge was excellent. The food was lovely and we were served by Al who was brilliant. We will be back!
Jake E . 2024-09-14
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Good service nice people Great food and drinks The cocktails are great and so are the pizzas. Desserts are delicious and so are the burgers
Laura D . 2024-09-12
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One of our favourite regular spots. Today was particularly great as Al looked after us and the food was top drawer (rec’d the surf n turf!.
MrHappydiedhappy . 2024-09-12
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Great for dinner service was brilliant and the food was amazing and the dessert i had which was an amaretto creme brûllee was amazing
jack d . 2024-09-12
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Lovely place, loads of room inside and out to dine or socialise, food delicious, great portions. Waitress Amdra very polite and helpful, totally recommend.
Katharine P . 2024-09-09
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Had a lovely lunch here today to celebrate a friend’s birthday. The food was beautifully fresh and superbly presented and we had very attentive and friendly service from our waiter, Al. Highly recommended.
HappyFoodie2021 . 2024-07-13
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Gorgeous spot with a fab menu and excellent gluten free options and procedures to avoid cross contamination. Al was amazing, he was so knowledgeable, friendly and professional, it was the best service we have ever had. We have been to The Poacher many times but Al made the experience 100% better.
Zina H . 2024-07-13
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Great service and food, would highly recommend, thanks Al for serving us this evening! We will be back very soon!!!!!!!
Reece G . 2024-07-12
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Great meal, Andra and team were brilliant, especially with the kids. Lovely to have the garden to play in as a bonus. Recommend and will be back.
dcm309 . 2024-07-07
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Heard good things about pub from local. Beautiful pub & location. Fish & chips very good. Korean ribs meat was beautiful & tender, found sauce a bit sickly sweet, coleslaw that came with it looked a bit sad, chips with both meals lovely and hot. Staff were excellent & service was quick.
JanellCraig . 2024-07-07
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Ciel was very friendly and welcoming, excellent service! She served us very well eith quick service! The nicest food!!
chloe h . 2024-04-07
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Andra was great!!! Couldn’t fault her service ! The food was brilliant and the service was excellent. She made sure our drinks were topped up through the meal. This is our local and we are always thrilled to be served by andra
Jen E . 2024-04-06
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Came for lunch on a Saturday afternoon and received some excellent food as always and fabulous service from Ceil!! Would highly recommend the Poacher and Parteidge to anyone.
Paul S . 2024-04-06
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We had an excellent birthday lunch - we were a group of 11, including a baby, toddler and 6 year old and the staff especially Andrea were excellent and very accommodating
eleanorr813 . 2024-04-06
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Amazing food, new menu is great , service by Ruby was spot on too never had a bad trip here would recommend for anyone looking for a good pub. The dogs love it too
Matt B . 2024-04-06
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Food was very good all fresh and well presented, Service was brilliant Andra was very attentive and made sure we were very well looked after
Charlotte S . 2024-04-06
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Food was really good, Ciel was great, very friendly and quick service! Definitely will be coming back for another meal again!
Samuel S . 2024-04-06
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Ciel and Andra were amazing, very friendly and the service was speedy with food and drinks coming out quickly. Absolutely no complaints!
Jacob S . 2024-04-06
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Ciel was amazing. She really looked after us well made the experience and really lovely. Thanks so much! ……………………………..
Tom S . 2024-04-06
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Delicious pizza for five of us which was served very promptly. Ciel our waitress was lovely, friendly, and professional.
Tracey51AB . 2024-04-05
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Excellent food from the chefs, especially the Paella Marinera, and perfect service from Oscar the manager, as well as Alex the barman! We'll be certain to return.
Traveler12302681699 . 2024-04-04
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We love the Poacher. Their food is always top notch, staff always friendly and we have never come away disappointed. We were served by Andra, she was lovely, friendly and happy to help with any requests
Sozzle84 . 2024-04-04
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Great dinner! Cool atmosphere, and lighting. Andra and Oscar were really great hosts and made my friend’s birthday special :))
George B . 2024-04-04
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Service was great and accommodating. Friendly service and attentive to needs. Food was enjoyable and varied with us all struggling to make a choice. Waitress: Beth
Lemon223 . 2024-04-04
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Thank you to Andra for a lovely meal out ! The atmosphere in this restaurant, especially from the staff themselves, even in a quiet weekday is always perfect. We always love coming here !
Freedom31024388337 . 2024-04-04
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Went for Sunday lunch with niece and her little girl. We were really looking forward to it! I appreciate that there was a 2 hour sitting which should be loads of time. Before we even had a chance to sit down the waiter asked us what we wanted to drink. We said we weren't quite ready.We ordered some olives to share and our main courses. Somewhat surprised when our main courses arrived closely followed by the olives!! It was a different member of staff who brought these. We then explained that we didn't want the olives with a roast dinner and had expected them to arrive first. He apologised and said the main courses were ready as they had just opened (???!!!!) We thought that was a strange reason. He also sent the original waiter over to apologise.In the interim the first waiter had been badgering the couple next to us as to when the rest of their party would arrive as there was a time limit on the table!!! It was only 12:15. They weren't exactly pleased as his manner was quite rude. The waiter also tried to take our plates before we were quite finished! When we ordered dessert, my little great niece was told quite rudely that she couldn't have 3 scoops of ice cream as 2 was enough!!! All in all not the relaxing Sunday lunch we were expecting! We've always had good experiences here so I hope that this was a one off!
ElizabethR713 . 2022-02-27
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Excellent, attentive service from Ciel and Lucy! We had amazing pizzas from chefs Bogdan and Razvan. We weren’t impressed with the watery crumble, though.
allyf1299 . 2022-02-26
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I visited the Poacher last weekend with my family. We were seated under the covered terrace next to the fire, such a treat. The food and service was amazing. I just want to say a special thank you to our waitress (Esme) she was so busy all night but still gave us excellent service. She is a credit to the team. Thank you!
localfood21 . 2022-02-24
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Been to the poacher many times, great beers especially the curious brew ( my fave). Joesph, paulo and scott amazing as always. Will 100% be coming back
isobelgalbraith . 2022-02-16
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We had a late booking and we’re delayed by traffic but it was not a problem. The service and food were excellent. Our waiter, Thomas, was very attentive and patient. He was welcoming and, although very busy, took time to ensure we were looked after and offered advice accompanied by a lovely sense of humour. He helped to make our visit most enjoyable.
martinfY1128IU . 2022-02-15
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Very good staff, all lovely and all helped with our meal. Especially good service from Scott and Paullo. Very nice food, especially loved the hummous and the pomegranate sorbet! Would definately recommend.
poiuylkjedx . 2022-02-15
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Had a really good birthday lunch at the Poacher & Partridge today - we were really well looked after by Sam and the team. Service was great, the staff friendly and the food good!
nicksZ1242UK . 2022-02-15
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What a lovely meal. The staff were friendly and very efficient. The place was quite full but no delays on service. We had a toddler with us and he was happy as Larry with his food and crayons. Will be back!
TraceyJ_70 . 2022-02-12
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A very comfortable and stylish place to eat and drink with good food and pleasant staff. We were taken care of by Sam who made sure the whole experience was enjoyable.
SimonandCoralie . 2022-02-11
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Really quick service this evening, was served by Sam and Paulo, we both loved our food and the service was amazing, very polite and welcoming!
chloehY3752UW . 2022-02-08
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Credit where credit is due I really couldn't fault anything about our visit. From the moment we walked in we were greeted by extremely friendly staff.Even though the restaurant was busy, which is always a good sign. we never felt the need to shout or raise our voices to be heard.The atmosphere was brilliant.The food itself was excellent and the menu had plenty of options.Without a doubt the star of the show was Lucy who looked after us superbly.I would not hesitate in recommending this venue to anyone and we will be definitely returning.Thank you to all of you for making the evening special for my Mum.
Bazzared07 . 2022-02-04
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We had a fantastic time, the staff were very friendly and helpful,. We had a big group of 15 and a mix of dietary requirements and they couldn't do enough for us to make sure we all had what we wanted, we also had a birthday cake which they brought over at the exact time to enhance our evening I would recommend this restaurant, pub , especially James and his team who made the evening wonderful. 10/10Mark and Ruth
BaldieandBlondie . 2022-02-02
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Lovely evening spent near open fire served by brilliant staff. Food was excellent! Perfect evening to enjoy birthday celebrations, with witty banta from staff.
bensyk123 . 2022-02-02
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Great food, good atmosphere and friendly and efficient service from all, especially Sam who served us. Thank you
ozzi777 . 2022-02-01
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Had lunch with my wife at the Poacher on 31 Jan. On entering we were immediately greeted by a member of staff and were shown to our table. The waiter, Sam, attended within a couple of minutes to take our drinks order which arrived soon after. The order for the meal was taken when the drinks came and we were served with our choice very promptly. The food was nice and reasonably priced. I would add that we have been to the Pacher a few times over the last 6 months and will no doubt be going again in the not too distant future as the standard of service and food is good.
Peter M . 2022-01-31
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Had lunch at the Poacher on 25th January as part of a group of 8. We received a friendly welcome, delicious food, and excellent service from James, who was on hand throughout to make sure we had everything we needed. No hesitation in recommending to others.
Jean R . 2022-01-29
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Had a lovely dinner with mum and friends. Great service by Paolo and Scott. Friendly and lovely evening. Highly recommend. Special offer in January and February.
Alison C . 2022-01-25
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We have been going to the Poacher & Pheasant on and off for over 20 years and have seen it change ownership a few times. We visited in January 2022 as we had not been there since before the pandemic. After being greeted by the highly knowledgeable Scott, we looked over the menu and were astounded at the variety available. We settled on the venison burger and the duck breast with Jerusalem artichokes. The food came to the table quite quickly and it was immediately clear that the quality of the dishes was of the highest order. In fact, I had to say to Scott that (without trying to be over dramatic), it was the best pub food I have ever had and I have had quite a lot of pub food over the years; it really was that good! Scott provided a quick history of the Elite pub chain and gave us some information about other Elite pubs in Kent. We now have a mission to visit them all.
615ckl . 2022-01-18
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Wanted to say thank you to Lucy and the rest of her team for excellent service for our meal last night. The food was lovely, and the choice excellent. The restaurant was nicely spread out and very airy. Would definitely recommend a visit.
258tashf . 2022-01-15
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Lovely lunch had at the poacher today, food was great and staff very friendly and attentive, lovely to see Jozsef as GM here, had great service previously at the Pheasant from him and his team there! Highly recommend and see you again soon
MeiYin05 . 2022-01-15
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As always the food was excellent. Lucy and James were very welcoming and nothing is too much trouble. Am loving the vegan/vegetarian choices on the menu. Will be coming back to the Poacher very soon
Mary H . 2022-01-09
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Great night for Wife’s Birthday, staff really helped make it perfect. From arrival to paying and leaving we really couldn’t fault the fun, relaxed service.
Mark L . 2022-01-09
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I had a wonderful lunch here once again, great food and Lucy who looked after us was very friendly and got us everything we needed. Thanks again, see you soon :)
jadeb67 . 2022-01-06
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As always the food and service was great, always love this pub. My friend had the duck which came highly recommended. Definitely worth booking ahead.
Y7585KIsharons . 2022-01-03
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We were in one of the cabins at the P&P for New Year’s Eve lunch - Scott absolutely nailed it, my duck was the bomb and banana and waffle was pudding of the 2021! Recommend to all!
AMacD1979 . 2021-12-31
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Let me start by praising our waitress, Lucy, you are lucky to have had her for the last 6 years. Now, whilst my food was delicious, I was unimpressed with the duck ends I received for my main course, when challenged the chef informed me that this was from 3 small duck breasts and from working as a chef for 16 years, I am amazed such tiny ducks existed.
Danny G . 2021-12-30
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A great way to enable us to eat out more comfortably, and our first visit in several years - didn't disappoint. Great service as well as really nice food and an extensive menu, thank you.
MdmeDisley . 2021-12-27
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We enjoyed a delicious roast on Sunday. Christmas crackers included. Excellent service, reasonable prices, clean venue, plentiful parking. The ambience is modern and quite romantic in evenings.
Treats999 . 2021-12-23
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We booked an alpine cabin for our son's 30th birthday yesterday. He hadn't been to The Poacher before but I have been several times and last visited about 6 weeks ago. As usual the food was lovely, the staff superb and the cabin just really added something to the evening! The heater kept us toasty when we needed it and we plugged our own music into the sound system which was a nice personal touch as well. It had been decorated for Christmas and just felt very special. It is a 30 minute drive for us to get there and it is totally worth it! The service from the staff was excellent, made us very welcome and nothing was too much trouble. Just fabulous! thank you all for such a lovely evening - my son loved it!
Eliazabeth . 2021-12-15
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Beautiful pub/restaurant. Loads of parking. Great service. Very friendly. Really good for snacks to main meals. Lovely ambiance. Open fire is lovely when cold outside. Plenty of seating. Great in summer and winter as lots of outdoor space. A really great place. Keep up the good work
G5272XAruthm . 2021-12-15
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We went to pub to celebrate our godson’s birthday, we hired one of the Winter themed cabins. It really couldn’t have been a better evening. Service was outstanding, food super and great ambiance in the cabin.We booked a cabin to be ‘safer’ but actually the pub has gone to great lengths to keep tables spaced out so wouldn’t hesitate to book for inside of pub.
Sue P . 2021-12-15
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Restaurant was beautiful and staff were friendly and accommodating.I had the fish cake and it was amazing. Also had the hummus and bread which was delicious but only came out with two slices of bread which was disappointing but I asked the waiter for more and he went straight to get some.Would definitely return in the future!
katiewK9567PV . 2021-12-12
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Myself and an old school friend decided to meet up after chatting for a while to see if there would be a romantic spark. We chose this location for the cocktails which did not disappoint. The bar area is clean and welcoming with mood lighting and classy Christmas decorations.When it came to eat, we were looked after by the beautiful Jasmine! Due to her comforting demeanour I disclosed that we were on our first date and she ensured everything was amazing for our meal such as having a choice of 3 different table settings.We ordered halloumi fries for the finger food which was amazing. We had Camembert to share as a starter which was eaten whole, so good! For mains, I had the pepperoni pizza and my date ordered the fillet steak as medium with peppercorn sauce and sweet potato fries. We both couldn’t stop saying how yummy the food was.Finally, we shared crème brûlée and sticky toffee pudding. Perfect finale for us! Overall, the environment was cosy and clean. The service was beautiful, will be going back just to see Jasmine again, lovely member of staff and the company are very lucky to have her! As for the food, as mentioned we were very happy.Definitely will be back for a future date! Thank you :)
186bexk . 2021-12-09
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A joy as usual!We had wonderful waiting staff, especially Bella, whose bubbly attitude and chats made the meal a really enjoyable experience. The food is always good, tasty and a very good choice of food for all palates. The open dining area with good spacing made us feel safe at this worrying time. Will definitely come back again!
Ines E . 2021-12-08
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We turned up an hour ahead of our reservation with a soaking wet pup, the team were most accommodating and made us comfortable, we had some nibbled then asked if we could sit by the fire for the dogs benefit and they moved us as soon as the table was available.We were looked after by Thomas and Bella who we really friendly. They were happy to talk to us about food and drink options and were perfectly attentive. Nice and quick to return with top ups, always dangerous on a Sunday.Thomas kept a close eye to make sure we had all we needed (and that the dog was warm and dry enough) and Bella's desert recommendations were most welcome. The Creme Brulee sounded wonderful but the cheese board and banana waffle won us over.A visit to a nice put is always great but the staff here really made it for us. It's wasn't the first visit and it wont be the last. Thank you Thomas and Bella. See you again soon.
aatjordan . 2021-12-07
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We booked one of the Shacks for a family birthday lunch and it was gorgeous! Beautifully decorated and toasty warm and the Bluetooth speaker so we could play our own music was great. The food was delicious and the service was great (thank you Paulo). Highly recommended!
catherinehylton . 2021-12-06
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The pizzas will change your life!! Had the vegan pizza which was amazing, cheese melted in my mouth. The deserts were a bit lacking. Service was great, had server Bella who was so friendly and brought out food over with a lovely smile.
mellyntaylor . 2021-12-06
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Had a great meal with my partner and his daughter on 27th November. Food was excellent and staff very accommodating of our Service Dog who is in training. Would definitely go again.Special thanks goes to our server Bella who looked after us and made our visit very enjoyable.I hope Bella serves us again
Skewesjo . 2021-12-06
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A great meal served by a friendly and helpful Front of House Team. Not rushed and food served hot and well coordinated for our party of 12. Lovely venue. Thankyou
Cruiser773928 . 2021-12-05
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I visited the Poacher this weekend with my family. The food and service was exceptional. We all decided to have ribeye steaks and they were cooked to perfection. We love coming to the poacher and cannot wait for our next visit. I would like to thank the poacher team, particularly Thomas, thank you!
localfood21 . 2021-12-04
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Had a lovely experience at the poacher last night. As soon as I walked through the door I was greeted by a very friendly and attentive girl named Lucy. She made sure that everything was perfect for me and my friends, and even gave us a lovely table by the fire. We were then served by a very sweet girl named Rosie. She really looked after us and made sure we had the best experience. I couldn't of asked for better service and food! It definitely made my birthday extra special! So I will definitely be going back again.
544zoef . 2021-12-04
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We booked for eleven people for a daughter’s 16th birthday.Scruffy staff, mainly young and inexperienced. Very limited toilets considering the numbers that the place can hold.Part of our order was 2 fillet steaks @ £30 each. One ordered medium rare, the other well done. The rare was raw and the well done was medium, at best. The surf option for £4 consisted of 3 shrivelled up frozen prawns. The fries were soggy, the tomatoes were just about warm and the mushroom must have been sitting for an hour. Very limited wine list. All in all not a good experience.
L5854RMphill . 2021-12-04
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Family day out in Bedgebury, ended with a lovely meal at the pub, lovely log fire, welcoming staff, looked after by Ciel and Paulo. Well done team Poacher, this place never fails to deliver!
Nomad819882 . 2021-12-04
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This pub has always been our favourite place to visit. We were warmly greeted by Joseph who showed us to our table. We ordered two cocktails along with two linguines. We ended with two caramel creme brûlées. Everything was amazing, I want to thank Ciel in particular who made the experience extra special.
stevewH3658VJ . 2021-12-04
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Dropped into the Poacher & Partridge this evening for anniversary dinner, lovely range of food with a great selection of cocktails presented by excellent staff! Greeted by Joseph at the door and given wonderful service by Paulo, especially impressed by the beautiful desserts!
Freedom31024388337 . 2021-12-04
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The food was great, Bella was a helpful waitress. Booking suggests where you request you get to sit, but that's not true!
TomHow92 . 2021-11-29
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We are frequent guests of this lovely restaurant/pub/bar. The food, atmosphere and staff are all amazing! Great garden where families can let their kids run around, our dog is always welcome and yesterday we went with friends and a group of teenage girls who all felt very special thanks to Bella, who really looked after our two tables! The menu is eclectic, prices are reasonable but you are better off with booking a table as it can get very busy.
SimoneE19 . 2021-11-29
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Restaurant really cold. Service very very slow. Over an hour from ordering to bringing food outRoast dinner was tepid and had been obviously left on the side under a lamp it had curled at the edges and veg was rubbery Waffle desert was stone cold and caramel source was bitter. There are much better pubs which deserve your customVery disappointing.
James H . 2021-11-28
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Second visit this year. Love the food, the decor, the great service and the friendly faces. Special shout out to the lovely Jasmine for looking after us all night and making sure we were sufficiently watered and fed. The Pinot noise was a brilliant recommendation btw. And a big thank you to all the lovely staff who upon hearing of our friends' recent engagement shared their congratulations in a very 'sweet' format. It's little touches like these that make you feel welcome and keep you coming back for more. Always a pleasure to visit
Esti B . 2021-11-24
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First dinner date last night.... May I say the staff are excellent, in particular the lovely Jasmine! Friendly and informative with a good knowledge of the menu. Able to offer her views as was another member who's name I didn't get. Service and affability of staff was perfect.My dish was a little lack lustre however. The Game Pie was OK slightly undedone soggy pastry and please for the Love of God if you say ROAST potatoes, don't send out underdone anaemic flashed in the air oven attempts! Great vegetables but Luke warm. I ate a small part of the meal and complained {nicely} about the potatoes but they came back the same Unfortunately the chef had a chance to right it, but it didn't transpire...All dealt with fabulously by Jasmine and another waitress with no shows of irritation.We didn't ask for free desserts or any renumeration because they were both so good at their jobs and it wasn't their fault.Perhaps I'll have pizza next time! Lol....We will be back because of the staff.....Get those ROAST potatoes in order or offer Mash or New.... Please!See you soon....
tinaj156 . 2021-11-18
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I came in today with my grandad and we both had a really lovely time. Tasty food and great service - Jasmine was super friendly and helpful. Will definitely be coming back :)
alexjf2018 . 2021-11-17
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Me and my friend came here last week and I just wanted to point out that the food is absolutely delicious and the service was amazing jasmine did a great Job she took the time to talk to us and was very professional. Couldn’t fault 10/10!
Janet1989A . 2021-11-16
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We have been to this pub as regulars for 7 years, mostly in the warm seasons and for cocktails. But last time - in mid November - we had a friend for dinner who came a long way from Gloucester. He ordered a parsnip soup which came in a bowl and was brown - parsnips are white. I had a game terrine which was unappealing and hard. My wife - wisely - ordered a simple margherita pizza and asked for tiny chilli peppers with it. For this she was charged extra - but wait - she asked for a bit more chilli peppers (got a tiny patch) and was charged AGAIN!. Then the waiter had failed to bring us the two apple+pear crumble desserts we had ordered and only delivered ONE - which - after looking at the mess - my guest and I agreed to split. For these 4 (FOUR) appetiser/dessert (no main course) items and a bottle of unremarkable Sancerre - which must have been stored at 4 or 5 degrees (way too cold) instead of the correct white wine storage temperature of 12 degrees - our bill came to GBP 89.38 - which included in this case a completely unwarranted service charge of 10%. We do not mind paying up to 15% for service a happy experience. But here it was an insult. Why is there a service charge of - say 8 pounds for a 80 pound wine and 2 pounds for a 20 pound bottle - when both require the same labour. e.g. opening and pouring?For the above reasons we "regulars" will NEVER EVER go back to this previously charming place (their bonus is spaciousness and high ceilings and a huge garden). The kitchen needs a better chef.
D7667RUpeterp . 2021-11-15
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Arriving unbooked at the Poacher, after an action packed day at Bedgebury, it was very busy, but Joszef managed to find us a lovely table. Our food and the service from Joszef, Blaze & Meg was faultless. The food that came out was fantastic, and although we felt we had over ordered, the three teenage boys soon polished it off. Definitely be back. Thank you.
198heidi . 2021-11-14
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My family and I had an amazing night at the Poacher last night. I arrived on my own and was greeted by the smiling face of Jasmine because she could see that I wasn't sure where my family were sitting. She walked me to one of their shacks which a lovely place for a family to have a private celebration. It was heated, and lit with little fairy lights, tastefully decorated with twigs and branches. Very comfortable with rugs laying across the benches. Jasmine has a friendly manner, and very politely knocking on the door before she came in. She was funny and we so much enjoyed being looked after by her. I forgot to say that the food was delicious. I ordered the sea bass but as I don't eat meat, they served the rice without the chirozo which was perfect. Their puds were too delicious for words! All in all, I thoroughly recommend this pub.
seagoddessssss . 2021-11-12
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We had such a fantastic birthday celebration last night in a shack. The food was amazing, the shack so cosy and beautifully decorated. We could play our own music - brilliant. What really made the evening even more enjoyable was the superb, fun, attentive and friendly attention from Jasmine. She’s a huge asset! Thanks!
eg2608 . 2021-11-12
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Had a great birthday part with family in the shack. Heaters, speakers and great decor fantastic. The ribs and chorizo great sharers, steak good as alway and loved the waffle. Thank you to Jasmine for the sensationally friendly service and to Jozef as well for such an hospitable welcome!
203oscarn . 2021-11-11
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Really warm welcome from the manager as we came into the courtyard who took us straight to our table in the heated marquee so we could avoid the crowds inside. Lucy and the team were spot on with service and the food (and wine) menu is both varied and interesting. Quality and quantity of the food was excellent - highly recommend the lamb roast and the game pie. Beautiful scenery looking across the Kent countryside and vines and plenty of space for children and dogs to enjoy too. We’ve also visited the Vineyard, Lamberhurst and would also highly recommend. This chain really has got it right in terms of meeting customer needs especially if, for whatever reason, you prefer to continue with covid measures. Thank you!
orangegenie . 2021-11-10
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Amazing food for us and the children. Staff can't do enough for you and are so friendly. It's such a great place to eat and drink and you always feel welcome.
MarkDebs_46 . 2021-11-03
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What a nice experience. The pub is nicely appointed with a light and airy atmosphere. The service is very organized although initially we were sat at the table without being offered anything to drink. Once we were served, Thomas provided a humorous and pleasant service throughout the meal and created a pleasant experience for us. The food was great, two pizzas from the open pizza oven were great and the venison burger was nicely cooked. What a treat it was to see so many seasonal and local items on the menu.
Mcp679 . 2021-11-02
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This is our 'go to' restuarant to celebrate anything that needs celbrating. The menu is always accompdating enough for any particular dietry requirements including fussy eaters and those with a small apetite or large appetite ( we have a range of these). The food is always great with localy sourced meat and veg and a menu that changes daiy. The pizza oven is always a favourite. The atmosphere is great with a variety of seating options ( indoor, outdoor, private pods , marquee and an indoor area that feels like outdoor. We were served by Thomas on our last visit who was teenage friendly and made the evening quite special. Thank you Thomas.
203lins . 2021-10-30
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Excellent food served by very helpful and pleasant Niki, my favourite local restaurant for our family.
Jellcat . 2021-10-28
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Superb eating experience. Bella was superb. Highly recommended. Superb menu. Food lovely. I have to write a hundred words for this …. why? I’ve said all I want to say. I’ll say again. Great place great people Bella was awesome. Is that enough words for you tripadvisor?
A9503ZOmarkm . 2021-10-27
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Date night for my husband and I. We got served by the wonderful Jasmine. She was very friendly and welcoming, brilliant customer service. She made sure we had everything we needed all evening and made it feel like a very personal service. I would certainly recommend going and hope you get the lovely Jasmine serving you !! Say hi from us if you do !!
Ringer-dinger . 2021-10-25
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We had my mother’s 60th here last night in the Covey room and the service was fantastic. All the staff were lovely and particularly Sam who was so helpful and attentive and made the evening very wonderful for my family.I have been here many times before but I have never received the level of service we did last night where we were constantly being asked for drinks if our food was alright it really made the occasion even better.Thank you Sam and the P&P for a wonderful night xxxx
mummaPeachy . 2021-10-24
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A really cosy, nicely lit pub. It was quiet on our visit. We were greeted by a very friendly chap and served promptly. Very friendly service from Bella following on. Food and drinks were served within a good time. The food was nice and perfectly tasty. Nothing special enough to rave about. I would happily return but wouldn't make a special journey. That sounds really negative, but I don't mean it like that. It was a really pleasant experience.
RacyHill . 2021-10-22
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Booked a 7 person table in advance and table had plenty of room for all of us. The pub is lovely, really well spaced. 3 ales on tap was nice to see in Musket brewery. Th3 food was excellent. Lovely bread, halloumi fries, duck, steak among other dishes. Had some good coffees too. Only shame was the very slow service, was there 3 hours and just received last coffee before we left.
Busker999 . 2021-10-20
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We came here for a birthday lunch with my friends. The food was lovely, good value for money, and the service was second to none. Our waitress was Bella and she was lovely, friendly and attentive. Would definitely recommend.
X9782MZhelent . 2021-10-18
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We had lunch today at this lovely countryside pub. The food was lovely; our compliments to the chef for the amazing king prawn linguine. A special thanks to Bella for the outstanding service! We will definitely come back!
Nomad56255811169 . 2021-10-18
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Bella was amazing and such an attentive waitress. Polite, friendly and made our evening very enjoyable. The restaurant had a lovely atmosphere too.
G4018DIcharlottew . 2021-10-18
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1177 Opinions
We were looking forward staying here, but so disappointing our massages got cancelled two days before staying, the room was disappointing toilet was running water all night and the bed was the most uncomfortable bed I've ever stayed in, mattress so hard that I even tried sleeping in the chair in the room. Dated rooms and bathroom needs attention, plug didnt fit the bath and the coffee and tea tray had to put the kettle on the floor as no socket for it. Room service approx hour wait for a sandwich, to be fair it was a really good sandwich though. Breakfast very tasty but over 45 minutes wait and had a hair on the sausage! Also had to ask for our toast as got forgotten and the staff were so rushed that you couldn't even talk to them. Staff all rushed off their feet so no reflection on them, poor management I suspect not hiring enough people and trying to get them to do too much. Also walls are paper thin in the rooms, can hear when people are going to the toilet and hear full conversations. Needs work to get it up to par for a 4 star hotel.
1219 Opinions
I was blown away by the attention to detail during our stay. Right from the start, the staff were welcoming and helpful. As we stepped into the room—wow! The ambiance was amazing, from the music playing on the vintage-style radio to the little cakes and the ‘Happy Anniversary’ note. Dinner and breakfast were delightful—the best sea bass and mash we’ve ever had, compliments to the chef. We left feeling truly relaxed and rejuvenated.
5 Opinions
Amazing cafe child friendly and really good prices would recommend to all. Friendly staff and always a good laugh