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4.5

Based on 1.796 opinions finded in 1 websites

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Nº 93 in 444 in Dover

Nº 24 of 119 Other cuisines in Dover

CUSTOMERS TALK ABOUT DISHES WITH..ribscookedprawnchickensaladcoffeefishladyoldcheesesteakssteakroastmustbaconpudding
Score

comment_iconOpinions

There were 5 of us and all of us had a lovely meal. 2 of us had steaks which were cooked how we liked them 2 had mixed grills cooked perfectly and a gammon meal which was exactly how my son liked it. The service was absolutely brilliant Mollie was extremely efficient as were the other 2 members of staff. I would come back again soon as we couldn’t fault it Thankyou.

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_beverleyav . 2024-10-23

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We have been several times before but tonight was not good, the service was very slow and although the food was nice it was cold, especially the vegetables, the staff did not engage with us during the meal and we felt just left to it, we did mention the cold food as a "feedback" but it fell on deaf ears,shame really as the food was tasty I think it was because the service staff were so slow to bring it to us,maybe it's time to try elsewhere!

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John . 2024-10-23

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Have stayed here several times. Use it as stop over when travelling to France on the ferry. This stay was excellent and a big thankyou to Mollie our waitress who looked after use while having dinner. She was really attentive and could not do enough. An asset to the great staff at The Plough. I highly reccommend the Plough, and if you get Mollie as your sever , she will make your night a lot more enjoyable

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Adventure14368653156 . 2024-10-19

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Fantastic food and must say that Mollie is amazing, happy and so good with the customers. Highly recommend the ribs which fall off the bone!

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Paul F . 2024-10-16

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Every guest had to wait at least 50min for their unlimited breakfast. It seems like they deliberately take so long to serve so you don’t want to order more. The Manager doesn’t care, because they know use visitors wouldn’t come back. He said sorry very insincerely, offered use free breakfast and walked away.

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Leo B . 2024-10-13

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It’s a cute place. The food is EXCELLENT and the service equally amazing. Emma was our server and she was very knowledgeable and made great recommendations. Would definitely recommend.

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Paula R . 2024-08-29

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Had a lovely meal and Teresa was a fantastic host. Even stayed for pudding because they were so efficient. I would recommend to anybody staying around the Dover area.

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Tom F . 2024-08-27

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Food was very nice, plenty of choice. Staff were friendly, especially Emma. Only visiting the area, but I would come back and eat here if in this area again.

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Lisa H . 2024-08-24

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A group of us often meets up at the plough, for a good meal, drinks, and catch up. I had heard that the food and service wasn't what it used to be like, but I thought we would still go. The food took a long time to come out. Some of us were nearly finished before everyone got their meals. I had a steak, which was very fatty and chewy. The mushrooms were shrivelled up and cold. I only ended up eating the new potatoes, peas, etc. 1 of us had lasagne, which was very watery, the pasta on too was shrivelled up and the sai e was tasteless. I could go in. We did bring it to the attention of the young lady who cleared our plates She said she would let the manager know. No one came over to see us about it. We are choosing somewhere different to meet up from now on. You would of thought losing a meal for 20+ people, someone would of done something bit no. I gave a 3 for the staff, not the food

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Lynda S . 2024-08-22

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late lunch 23rd August 2024 excellent food & value. Emma our waitress was excellent in attending to all our requirements. As always M Hampton

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Inspire727966 . 2024-08-22

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Fabulous evening out for dinner with my wife on our anniversary great food and drink very friendly and helpful staff great evening.

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Tony P . 2024-04-28

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Great atmosphere. Emma was brilliant. Food was excellent as normal. Brought quickly to table. Service was spot on drinks brought quickly to table

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Phil D . 2024-04-28

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Came for family birthday. Attentive and friendly staff and lovely fresh food. We really had a great experience and Emma who served us was great.

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Paul D . 2024-04-27

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Popped in with my daughters and granddaughter, it was very busy. The waitress ,although busy, was attentive , courteous and very helpful. The food was served hot and was tasty

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beverleytaylor1 . 2024-04-27

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Emma was lovely made the day really nice and easy had wonderful meal with parents and nice day out with few beers to go with it.

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william t . 2024-04-26

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We had a superb dinner, brought to our table by Emma. A friendly, professional individual. The food was delicious. We would highly recommend a visit. John Hopkins

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N8014NZjohnh . 2024-04-24

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Emma our waitress was polite professional friendly and helpful the food was great the service was excellent would recommend a visit

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Kim C . 2024-04-19

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We ate here while staying at the Premier Inn next door. I was wondering how the service would be because when we booked we were told there was only the manager and one waitress serving. However, they both worked so hard and efficiently that we wouldn’t have known they were short staffed unless we had been told beforehand. Well done Emma, you worked so hard and deserve some recognition.

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Pkeane . 2024-04-15

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Had the Sunday roast, which was ok as usual. But WHY do I have to pay for gravy, when there is not enough on plate in the first place.??!

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Mick S . 2024-04-15

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Impromptu booking after a busy day, the last day of the Easter holiday, we were not sure how busy it would be. As we have previously experienced, the service was excellent and Emma, as always was very quick to seat us, take our orders, serve, clear the table and finish with our bill, checking how we were and how the food was, despite her being very busy, with larger family gatherings coming and going, Emma was the same happy welcoming lady, with us and all the guests around us.

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Jules110264 . 2024-04-14

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Had steak, really nice and tender. Better than some steaks I've had in more expensive restaurants. We were served by Lena who was very friendly and accommodating. Fantastic service. Thank you

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Nic R . 2024-04-10

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Our waitress Mollie was great at her job. She was very attentive and smiley. She added to our over all experience. Food was as expected. Nice meal .

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Angela K . 2024-04-06

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The food was excellent. We were served by Emma and we had steaks which were delicious. Emma helped us with the menu. Would highly recommend

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Daydream36682557531 . 2024-04-06

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We went for a family meal the food was brilliant as well as the service. We were served by Emma she was very helpful with the menus. I highly recommend and hopefully you’re served by Emma.

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EdsTaxiDover . 2024-04-05

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Great food, fantastic service from the staff especially Teresa! Have been coming here for years and will continue to come for many to come. Thank you!

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davel754 . 2024-04-04

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Very friendly staff and great quality food. We were served by Lena and Mollie who were both lovely, the food was also quick to arrive at the table.

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Megan H . 2024-04-04

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Lovely meal this evening, "steak sampler" and " Beefeater combo". Steak cooked as requested and both meals a real platefull. Our waitress, Stephanie, was also excellent, happy, cheerfull, and just the right amount of attentiveness! We shall return!

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Steve K . 2024-04-04

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Quite busy, but great food and waitress, Emma, was absolutely brilliant, as usual. She is always smiling, happy and friendly.

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Colin L . 2024-04-01

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A thoroughly enjoyable lunch. There is something for everyone on the menu and all at a reasonable price. Food was hot and very tasty. The service from Emma was brilliant. She was extremely knowledgeable about the menu and couldn't be more helpful.

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davidtL7709IE . 2024-04-01

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Great place , staff and atmosphere ,went over the Easter period for a roast , it was lovely and a member of staff Emma was fantastic and helpful , highly recommend this place

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sarahmN6549OU . 2024-03-31

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Good food, poor service, long waits while "Supervisory management" wondered around doing very little and could have helped the serving staff by clearing tables and taking drinks orders. Waited way too long for the starter course to be cleared ready for the mains. What happened...

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Robert B . 2024-03-31

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I have been twice in two days and teresa and Emma were very helpful and friendly. One of my favourite places to it which is local to the family.

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Dionne H . 2024-03-30

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Emma gave us wonderful service checking for drinks regularly with a very cheery manner. No complaints about the food whatsoever, the only down side was Newcastle beat West Ham while we were eating but that’s not beefeaters fault.

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Traveler572184 . 2024-03-30

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Nothing on continental breakfast hot breakfast took a while to come out and once it did it was cold, the waiter tried her best

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Lucy P . 2024-03-28

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Was only one member of staff serving and she was lovely but clearly on the floor on her own serving cleaning and dealing with customers food was cold breakfast was very limited and not restocked coffee was not hot and overly milky long wait times...

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Angela I . 2024-03-28

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The food was very good. I had the chicken with thin cut chips, which was tastey, and our waitress Emma was very attentive.

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Ian G . 2024-03-27

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very good service and food.....Emma the waitress was very nice she was very very busy but looked after us very well.the Restuant was very busy that Lunch time.

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Anthony Q . 2024-03-26

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We had a lush breakfast here today 25/3/24. Although the poor girl working there was run off her feet running the restaurant solo. She remained cheerful throughout, but you really need more staff there, especially with the location, schools breaking up for Easter holidays &...

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kentbird1978 . 2024-03-25

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We visit regularly and always have a good meal and great service. Emma our waitress was brilliant as always, made us feel very welcome and always so friendly and helpful.

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Suzy E . 2024-03-22

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Had a great lunch with friends , food was delightful. compliments to Luke the chef. Our waitress Emma was very attentive and very polite and friendly, couldn't do enough for us as always.

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Esmerose2014 . 2024-03-21

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Sehr leckeres Essen zu einem sehr guten Preis!! Frisch zubereitet. Service sehr nett und gut gelaunt😊Thank you Emma.

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14friederikeg . 2024-03-21

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Amazing service staff so friendly. On my wife's birthday made a great effort to ensure she had a great evening. Even giving her a birthday card and a gift of a box of chocolates. Amazing place to visit recommend it any day.

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Colinbarnett666 . 2024-03-19

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Fist time for years since I last went, the service was excellent and the food was surprisingly very good clean plates all round. Some were vegan and vegetarian the rest meat eaters all meals were well received Emma served us very well friendly and efficient....

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Jeffrey B . 2024-03-17

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Lovely food, steak was cooked perfectly and salad was freshly made, emma was our sever and she was welcoming and friendly, we will come again soon xx

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Lucy B . 2024-03-16

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Lovely evening meal - the restaurant was busy however our server Emma was very efficient and ensured we did not have to wait at all. Food was lovely and all staff very friendly.

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Lindsey K . 2024-03-16

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We always meet at the Plough for lunch and a gossip. This time there were 10 of us. Food and drink were good and Emma and her colleagues provided quick and friendly service. 😁

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B3223RNcarolinef . 2024-03-14

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We visited this restaurant yesterday to celebrate my wife's '60th' birthday. We were well looked after by 'Emma,' our waitress, who gave us excellent customer service, ensuring everything was OK throughout our time here. She also surprised my wife with a lovely birthday card which...

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dougg36 . 2024-03-14

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Mother’s Day lunch so expected it to be busy, and it was! Waited half hour after our booked time then 35 minutes for food which was disappointing. The food was good and Emma our waitress, although stretched, was very attentive and helpful.

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Peter H . 2024-03-11

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Brilliant place to have food, teresa was such a lovely waitress to us .nothing bad to say about this place would definitely come again :))

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Holly D . 2024-03-11

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Restaurant was busy on arrival at 6.30pm we were seated upstairs. Our drinks order was taken immediately but 30 mins later no drinks arrived. It seems our first order got lost. Our food was brought out by the kitchen staff it wasn’t overly hot especially...

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Wendy R . 2024-03-10

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Mothers day meal , table booked for 6pm , had to wait in the porch for 30 minutes to get our table ,on arrival at our table we were informed there was a restricted menu and no roast and most of the remaining menu was...

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shaung963 . 2024-03-10

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we had a large group of 17 to eat at 1200, shown to our table quickly. but as you can imagine mothers day was super busy. we did had a long wait for drinks and food, but we didn't complain or raise an issue as...

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jay s . 2024-03-10

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Lovely meal always brilliant steaks cooked beautiful compliment the chefJared and waitresses brilliant service always

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Kim W . 2024-03-10

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Mother's Day family meal. Steph our waitress was lovely...very friendly and attentive. Fabulous service. Food lovely and plentiful. Highly recommended.

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wickens1 . 2024-03-10

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Lovely meal. Good selection on menu, tried the cocktails which were delicious. Served by the very efficient and friendly Emma.

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Inspire198107 . 2024-03-09

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Excellent experience. Delicious food and great service from our waitress Emma! The menu had a good selection and was cooked to perfection - recommend the mixed grill.

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Lord of the Man... E . 2024-03-08

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Thank you to Emma for an experienced waitress. Attentive, caring attitude who ensured we had everything we needed, visiting our table several times. Lovely visit, lovely meal. Thank you Emma. Rosa & Dave.

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U7937GRrosam . 2024-03-07

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Amazing staff! Really appreciate your help! I was served by Teresa, Molly who were wonderful really knowledge even thought they were rushed off their feet!! Whitbread needs to change their staffing levels amazing guest experience raises profit.. Food was good made better by the staff!...

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G6640EZ . 2024-03-05

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Excellent food and service. Thank you to the chef Aaron and our lovely kind patient waitress Emma. Will be back for sure!

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Michelle L . 2024-03-04

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We visited for my birthday and used my free meal voucher. We had a lovely meal, very quickly served. Emma our waitress for the day was extremely good, first class customer service as always and checked everything was ok with our food and remained attentive...

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Jules110264 . 2024-03-04

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Booking easily done. Met at the door shown to seat. Served drinks and order taken by Emma. She was friendly,polite, and attentive. Meal was served in good order, and cooked to perfection.

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Mick S . 2024-03-03

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Sunday roast with the fam. Wonderful service from Teresa and a cracking roast care of Aaron. Another great visit to the well run Beefeater. And as it was my birthday, mine was free. Win win

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74duncanj . 2024-03-03

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We have visited this restaurant many times and have always found it to be so much better than other beefeaters we have been to. The service is always brilliant and the staff are always so accommodating and helpful. This visit we were served by Teresa,...

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hayleyc842018 . 2024-03-03

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Came for Sunday lunch with Mum, very well looked after by Emma.. lovely Sunday roast, well cooked beef and lovely veg, had a nice time

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Culture53009795842 . 2024-03-03

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Food is great, waitress Emma very attentive and friendly. Decor could do with an update especially carpets but overall a nice place to go for lunch

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Stephen D . 2024-03-02

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Very nice breakfast. Emma was our server, she was very helpful and attentive. The breakfast was cooked well, the poached eggs were a little too well done for me.

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Daydream33101862348 . 2024-03-02

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Meal was really lovely & fresh. Emma was our amazing, attentive, such a happy & friendly waitress. Was so busy, still smiling. Emma is a asset to the Dover Beefeater nedds a payrise.

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Happiness65271382202 . 2024-03-02

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Emma brilliant service clean lovely good. Quick and fresh. Not very busy. Was a really relaxing experience. Will definitely go back

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Jabee H . 2024-03-01

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Called in for lunch, and we were served by Emma, very pleasant and great service. Emma is a great asset to the restaurant. Had the haddock and chips and the beefeater Cob salad, both were really nicely cooked.

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Geraldine W . 2024-03-01

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Had a wonderful set menu meal with my daughter and we were looked after by the amazing Emma! The ‘74 combo was more than enough to feed us both and the service was awesome. Thanks Emma

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bullenbsh . 2024-03-01

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Sunday lunch today at The Plough. Rather mean with roast potatoes but Emma sorted it for us. Thank you Emma. Beefeater need to realise and value what a totally brilliant , professional and hard working staff member she is. She managed a couple of rude...

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anniestevevicky . 2024-02-25

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We had a wonderful lunch at our annual reunion of four brothers, service was good, food and desert were delicious- and a particular mention to Emma for great service😀

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MKCorby . 2024-02-18

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You can always rely on the Beefeater for a great steak and burgers. Today we had burgers served by Emma. We always look forward to seeing her and the rest of the friendly staff.

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John B . 2024-02-17

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Brilliant customer service, great food, everything was excellent, especially our server, Mollie. Thank you so much!

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Iwona R . 2024-02-15

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Had a lovely Valentines meal with my partner here. Both courses were very nice and Abi our waitress was very lovely and attentive!

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Francesca M . 2024-02-14

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Brilliant food and service, could not fault Emma at all as she was absolutely lovely and we would definitely come back :)

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Jasmin C . 2024-02-11

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This is a great place to eat. The food is excellent and the waitress Emma was brilliant, attentive and very helpful. Overall a grand lunch experience.

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William G . 2024-02-10

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We came on our anniversary as a treat and our waitresses was Emma. She was so lovely and accommodating. Normally you have to flag someone down to get drinks or anything extra but she was on the ball and noticed when our glasses were empty...

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Nikki H . 2024-02-07

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Had a lovely lunch with some friends. Food was good. Waitress Emma was lovely and very helpful, as always when we have gone there and she has been our waitress.

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U2419FQpats . 2024-02-05

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Wonderful and tasty Sunday roast. Two mains of lamb rump were amazing and delicious as were all the trimmings. So much better than anticipated and also the desserts of sticky toffee pudding and the biscotti sundae were to die for! Emma from start to finish...

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JacquiGum . 2024-02-04

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Food over cooked and cold , under staffed , ordered steak med rare and it was dry and cold , a can’t of 3 adults and a baby , the only one that had hot food was my 1 year grandson

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sarah j . 2024-01-31

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Rerurn visit.Number 2 Once again served by EMMA. Excellent, friendly ,efficient service. We now have a loyalty card! Really helpful with eldrly members of our party.

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pmoore205 . 2024-01-29

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Great food and drink and service from Emma at The Plough Beefeater tonight. Lovely location and staff. Emma and Theresa were working hard and made everything look effortless and are so friendly.

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Tina W . 2024-01-28

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Met at the door shown to our seats promptly. The meal was well presented with good service from Emma. Drinks served promptly. Only one criticism, why do you have to pay for extra gravy??? Put enough on in the first place. This is the only...

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Mick S . 2024-01-28

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We was seated without a reservation with a Brill view on a lovely sunny day. Exerlent service from Emma. Love the food as its quality. Come here whenever I can

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Robert M . 2024-01-27

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The food here was really nice and very enjoyable. The staff were friendly and helpful. The service was very good, could not fault. The portion size was also good, so good could not manage dessert, which was a shame as wanted. A great place to...

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williamskdn . 2024-01-21

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We stayed in the Premeir Inn here and came to The Plough for breakfast. Mollie and Caitlin were the staff on duty and they looked after us really well. I was concerned that my niece who was meeting us for breakfast would arrive too late...

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Kerry D . 2024-01-14

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We have eaten at the Plough quite a few times as local to us, and enjoy the food. However the last half a dozen times there has been a distinct lack of staff. (i.e, one waitress booking people in and serving downstairs, one waitress serving...

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Ruth B . 2024-01-13

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We are regular customers of 'The Plough,' especially at Christmas, for entertaining our family. Our waitress on this occasion was 'EMMA,' whom we found to be very customer orientated, making sure everything was OK during our visit. Thank you :) As for the 3 course...

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dougg36 . 2024-01-04

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Wonderful meal. Emma magnificent and helped us so much. Very accommodating. Great venue and excellent value.

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Ben B . 2023-12-30

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Emma - very pleasant, tidy, polite and attentive. Meal was excellent. Interior could benefit from improvement but otherwise acceptable. On a personal note we do not like staff with long fingernails and tattoos in a restaurant area (that is not Emma our waitress) and do...

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Happiness824035 . 2023-12-29

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Emma was wonderful! So helpful and friendly :) the food was lovely and could not fault the service at the plough beefeater!

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Melissa H . 2023-12-29

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Meal was really nice, husband’s steak was cook as asked for and my spare ribs were really meaty. Not rushed at any time and were well looked after by Emma. Thank you

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anncA6526RK . 2023-12-28

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Decided to have Christmas Day dinner at the Plough rather than just the two of us at home.. Booking process is a bit last decade if I’m honest. When I originally submitted a booking request online, I was called back promptly but told that pay,met...

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Frontera2 . 2023-12-28

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We booked The Plough a couple of weeks ago for a family Christmas get together, & the service we received was outstanding. The waitress Emma was brilliant with our large group: attentive without being intrusive, friendly, and extremely ‘on-top’ of everything, which as we had...

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Emma S . 2023-12-24

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Meal was fabulous, Emma was the perfect hostess. Food was beautifully cooked. We have never had bad service at this restaurant. Fully recommend.

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janethomson324 . 2023-12-24

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Our experience was lovely, we got seated even when busy. The waitress Emma was extremely helpful , friendly and quick with service. Will definitely be returning.

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Erin S . 2023-12-20

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Travelling alone, Emma was really helpful, went out of her way to make me feel comfortable. Service was excellent and meal was good value.

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465ke . 2023-12-19

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Rerurn visit. Once agani served by EMMA. Excellent, friendly ,efficient service. We now have a loyalty card!

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pmoore205 . 2023-12-18

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We were stopping for a couple of nights in the Premier Inn next door. The Plough pub and restaurant is friendly and accommodating. We booked a table for 8:30pm and were seated straight away. Our host, Abi was amazing. Friendly, approachable, and knowledgeable. The two...

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Andy B . 2023-12-16

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