The Plough and Harrow in Malvern Hills

We had our intimate wedding reception here a few weeks ago & it couldn't of gone any better! We had the private dining room which holds 22 people which was exactly what we were looking for, the room was plenty big enough for that amount of people without feeling on top of each other. We were blessed with nice weather so had the use of the outdoor decking area which was absolutely amazing! Food was fab & service was excellent. We couldn't of wished for our special day to of gone any better. All our guests had a fantastic day too & commented on how lovely the room was. I would highly recommend anyone to use this room for small gathering. We decorated it the afternoon before our wedding as the room wasn't being used by anyone else so that was brilliant & we really appreciated them letting us do this.

My favourite restaurant !! I’ve only got 10% of a stomach and they are always so incredibly accommodating for me. Nothing is ever too much and I feel like I can enjoy a proper meal here. The pub has beautiful decor and the service is always great. Rachel the manager is always fantastic and makes me and whoever I’m with so very welcome. I love sitting by their open fire, while my partner enjoys one of their many, regularly changing, beers.

Great food, service was friendly their smiles were genuine

I bring my elderly mum here a few times a year as there is ample flat parking, a great choice on the menu, delicious food, relaxed atmosphere and wonderful service. Never fails to disappoint, keep it up team.

Fantastic pub. Wonderfully cooked food in a really lovely setting. Great selection of food and drink, and prompt service. We will be returning in the future.

Nice place and atmosphere. Food was of excellent quality and nicely presented. Not cheap, but you get what you pay for. Service was quick and efficient.

Service was really good, the atmosphere was pleasant and there were lots of dogs. They had a dog menu. We will definitely go back as the food was very nice.

Plenty of space, excellent menu variety and quality. Large car park.

My husband had beautiful lamb shank unfortunately my belly pork was dry & tough. I had a rotten roast potato & my water glass was smeared badly from dishwasher. Server was very sweet & attentive. Overall OK but for money I would have expected better for money

beautiful quality varied menu well prepared. nice ambience, great staff. plenty of outside space.

Excellent food, service and staff. Plenty of parking too. Highly recommend.

Treated my wife to a Mother’s Day lunch. We have been here a few times now, and yet again today, it was an excellent experience. Love the decor and ambience of the restaurant. We were late booking and couldn’t get a reservation until 3:15. It made no difference as the food was hot, fresh and despite being absolutely packed, the service was prompt, efficient and friendly. The crew were working their backsides off and nothing was too much trouble. Our young Australian waitress was an absolute gem. Keep up the good work Plough and Harrow

Best pub ever try the fish and chips.Parking is great the staff are very friendly. Fantastic place to take your friends

We booked the private dining room for a family lunch of 20 adults and small children. Everything about our experience was fantastic from the communications before the event to the day itself. Everything about the lunch was great. The food was delicious and delivered very efficiently by some lovely staff. The room is super with a view towards the hills and plenty of space for the children in the group to play. It was very relaxing space and we would love to repeat the experience another time.

The car park entrance is badly pot holed , and then upon parking the smell of there sewage system as you get out the car to walk to the entrance . Not Good !

What an amazing place! We had our wedding meal here yesterday, everyone was so attentive from the setting up (9:30am) to the closing down. Everything was available to us, and if it wasn’t we just had to ask, we had to make adulterations to some meals last minute and there was no mistakes. Everyone had the meals we have previously ordered as well as added on. The food was incredible. They even helped after with the clear down. What more could we ask for! Thank you so much to all the staff especially Rachel u made our day even more special, Thank you!

We have been twice, once with friends and once with family. First time was November 23, second time was Jan 24. On both occasions my wife was served her wine in a glass that had lipstick on it. On the first visit when I took the glass back the guy behind the bar just said sorry and poured the same wine in to another glass, only to find that glass was also dirty. He then went away and came back with a clean glass and poured a fresh glass. Problem sorted, no drama and the food was amazing. We then decided to go again in Jan 24 because the food was so good, but yet again, when we ordered wine, it turned up in a glass with lipstick around the rim, glass and wine was changed with no issue but then we also noticed the water glass’s on the table looked like they had just been brought in from outside. Food for great again though. Overall such a lovely place, staff are great and food is amazing, but when it’s not the cheapest place to go to, over £115 for 3 adults on Sunday lunch, the least you can ask for is a clean glass to drink from.

We have been coming for some years. We always thought it was a quite refined pub. Recently, this has not been the case mostly because of staff and people being excessively loud. We were shocked to see that there were members of staff at the table where this was happening. Being a family, I have to say it is quite inappropriate as you hear many expletives being thrown around very loudly.

Amazing food, lovely setting for wonderful venue

Dog friendly. Food delicious. Beautifully decorated and good atmosphere any day of the week.

Lovely pub let down by poor service and food presentation ! Service was slow and our waitress was untrained! Food tasty but was sparse and poorly presented on oversized plates ! Always happy to pay premium prices but the food and service has to back it up !! Will not return

After getting lost and needing to eat we happened across here. There is disabled parking near the entrance and a very large car par. Inside it is large and spacious and appears to be split into different eating areas. There is a disabled toilet separate from the main toilets. We both had the lamb roast and in all honesty when it arrived we both thought we would be having something else to eat when we got home due to the shortage of vegetables. However the lamb was exceptionally large and really well cooked and everything was a delight to eat. We couldn’t have eaten any more on the plate if we’d wanted to, however they need to tweak the amount of vegetables, it needed slightly more and slightly less lamb! We both enjoyed the cheesecake dessert and on leaving the premises walked around the car park as we were both so full! Staff were attentive and helpful, they were very busy and we took that into account while waiting for the food to arrive which wasn’t too long. We will definitely be going back.

Had lunch or dinner a few times in the past 2 years and never been disappointed. Lovely garden seating in summer and cozy in door dining in winter. Bill for two varies around £25-£35 a head for a main course and drinks.

Great location for an informal business lunch as quiet, all round menu which carpeted for all preference and restrictions

Great food and good and service has really stepped up. Thank you for a pleasant experience on this visit.

Service was friendly and quick. Food nice enough but definitely over priced for what it was, especially as portions are relatively small

The restaurant is absolutely lovely with delicious food and efficient and friendly staff. Have been three times and each time it is consistently excellent.

On a recent visit to the area we went to The Plough & Harrow for Sunday lunch and had the carvery. The choice was fab and the food quality was really good. I'm not usually a fan of carvery but this was lovely. I particularly enjoyed the cauliflower cheese! We had a lovely round table and the service was friendly. I thought it was excellent.

I have never written a review on Trip advisor before but I felt obliged to after the disgraceful experience we had for lunch today! I attended the Plough and Harrow for a mid-week lunch with my Grandparents. The pub itself is lovely and the furnishings are beautiful, so I was expecting quality food to match! Both myself and my Gran ordered the light bite Beetroot and Goats Cheese Salad. This was £12.95. The food took around 30 minutes to arrive and when it did I was shocked by what was put in front of us. I didn’t think anywhere could get a simple salad wrong, but this place has proven me wrong! The salad consisted of two lettuce leaves, 3 orange segments and the tiniest amount of beetroot and cheese. As the waitress put the meal in front of me I honestly believe this was a joke. I couldn’t understand how the chef thought that it was acceptable to serve this meal and price it at £12.95! A waitress came over to ask us how our food was and I had to say something. I didn’t think it was right that we were spending £26 on these “salads”. The waitress did apologise and I could see that she completely understood where we were coming from. At the end of the meal we were offered free deserts by the waitress however we were only at the pub for lunch as we had an appointment to go to nearby and didn’t have time to have desert. The waitress bought the bill to us and said she had taken our coffees off the bill, but did not take off either of our “salads”. At no point did the manager come over to apologise or offer to take either meal off the bill. It felt as though the management didn’t care about the feedback! I wouldn’t recommend this restaurant to my friends or family!

Warm welcome. Sat by fire which was very cosy and comfortable. Subdued lighting and lovely staff made for a relaxing atmosphere. Excellent food ( fish & chips and chicken pie ) served very hot. Couldn’t have been happier.

We went as part of a large group of a dozen in December for our evening meals. The place was full with diners, but the three young staff who served us were very good, as was the food, With a different group of 10 in January, again good service. The food was good, the others agreed, although I agree with another reviewer that the Malay curry was disappointing (and too spicy for me.) I wanted to post this review to achieve some balance, especially with some of the December reviews, when the place may well have been rather short staffed.

Arrived at 12.30 with return taxi booked for 3pm - no problem we mistakenly thought. Service is slow to the point of catatonic. The car park is surfaced with a gravel filled grid which is unsuitable for wheeled walkers - one of our friends almost fell over. We were greeted with "any allergies"? "just raw onion I replied". My starter had a generous sparkling of sliced spring onion. I told them politely but firmly this was unacceptable. After initially denying there was any onions they did apologise. Surroundings are delightful. Food was generally excellent. Service was not only slow but two items had to be chased. They are large and were very busy so they must make many people happy. The prices are on the high side.

We had a family lunch at the Plough and Harrow. For the cost we were surprised at just how little the portion sizes were. I had the mountain burger which was inedible. Staff were not interested when told. I ate 20 fries from the meal so at £17 worked out about £1 a chip. To give the restaurant credit it was great to see local micro brewery beers available rather than standard global brand beers. Out of the many alternative restaurants in the area I wont be back. Stopped off for lunch on way home from the Plough and Harrow which says something at the price paid unfortunately.

I loved my Christmas lunch here. Great food, wonderful staff, relaxed happy atmosphere and great service.

Arrived with a pre-booked and confirmed table, that couldn't initially be found, when it was found, there was no apology for the mistake, we were just marched to our table, ordered drinks starter and main, in one, all took a while to arrive and over an hour before the mains finally arrived, food was good when it did turn up. poor attitude from senior team, one "dumped" drinks on our table reaching across us without needing too, but fabulous service from the younger members of the team, overall, it may have just been a bad day for the managers in there, but felt like an inconvenience, rather than a valued customer (except our main waitress, who was fun polite and attentive) I wouldn't make it my first choice next time, but will likely try again and hope they redeem themselves.

this place has really gone down hill. Visited in October & had suspected food poisoning after my visit but tried again for a nice meal with family over christmas - really so poor. Had to ask staff after 30 mins if they could please take our food order as children were getting hungry, food arrived - very small portions, kids pizza baquette was ridiculous for £7.50 & my vegan burger with 6 chips & a saucer of mayo for £27 - husband got one potato with roast pork, asked if that was normal & apparently it was. Sat a further 20 mins with plates, asked again if someone could clear our plates, asked again for dessert menu. One member of our party complained to manager who seemed very overwhelmed but really no customer service at all. Wont be visiting again.

We chose to come here before we were due to attend an event in the area and considering that we often go to your sister pub (Arrow Mill) and have always received excellent service and food there, we were so disappointed that we got neither from here! When our order was taken I asked if there was mushrooms in the beef rigatoni the waitress said she didn’t know and would ask for me however never came back to let me know so I presumed that there wasn’t. One hour then passed so I asked her how much longer our food is expected to be as we now only had half an hour to get to our event, only to find out that our order hadn’t even been put through. The waitress apologised profusely and told us our food would be with us in precisely 6 minutes all awhile we were sat there without any drinks nor cutlery. Our food eventually came boiling hot and had to wait for her to stop chatting to another waitress before our cutlery arrived (without napkins had to get some off a neighbouring table) still no offer for drinks. As we were now in a rush to eat we both burnt our mouths. I wish we had just left after finding out our order hadn’t been put through because the beef rigatoni was disgusting and full of fat and gristle. After finishing what was edible we stood up waiting for the bill after being passed and ignored by the waitress who forgot our order so I had to go and track down another waitress who couldn’t of cared less when I explained how terrible the service and my food was, all I got back from her was that she’d pass it on. I’ve never left anywhere feeling so ripped off and disappointed more than I have done here! They also ask you to email them (as below) and hear nothing back

We had a wonderful time at my daughter’s recent wedding reception in the function room, it was the perfect size for the 20 guests. The staff were exceptional, as was the food. I would highly recommend this establishment for any event, as on our experience it made the day very special, and one to remember for all of the right reasons. A huge thank you to all who helped make this day perfect. Nick Powell

Not cheap, but this is seriously good food. The crispy beef salad is quite probably the best salad I've ever had. Spacious so doesn't feel crowded. Staff excellent. This is a place that clearly prides itself on its food and service

Christmas Day dinner fantastic definitely go back

Delicious food and lovely atmosphere. The Christmas menu was very nice.

Disappointing sums up the visit - we placed the drinks order with our food order - the food arrived but we still had not received the drinks mentioned this to the member of staff in the end the missing drinks never arrived ( this was removed from the bill) - the food was ok and no more than ok - the lamb saddle was over priced as was the beef Rigatoni - it was busy and maybe this was a factor to the all round experience hence why only 3 out 5 and that is being generous

We chose to come here before we were due to attend an event in the area and considering that we often go to your sister pub (Arrow Mill) and have always received excellent service and food there, we were so disappointed that we got neither from here! When our order was taken I asked if there was mushrooms in the beef rigatoni the waitress said she didn’t know and would ask for me however never came back to let me know so I presumed that there wasn’t. One hour then passed so I asked her how much longer our food is expected to be as we now only had half an hour to get to our event, only to find out that our order hadn’t even been put through. The waitress apologised profusely and told us our food would be with us in precisely 6 minutes all awhile we were sat there without any drinks nor cutlery. Our food eventually came boiling hot and had to wait for her to stop chatting to another waitress before our cutlery arrived (without napkins had to get some off a neighbouring table) still no offer for drinks. As we were now in a rush to eat we both burnt our mouths. I wish we had just left after finding out our order hadn’t been put through because the beef rigatoni was disgusting and full of fat and gristle. After finishing what was edible we stood up waiting for the bill after being passed and ignored by the waitress who forgot our order so I had to go and track down another waitress who couldn’t of cared less when I explained how terrible the service and my food was, all I got back from her was that she’d pass it on. I’ve never left anywhere feeling so ripped off and disappointed more than I have done here!

Went for a family pre Christmas Sunday lunch and the service was abysmal. Waited 30 minutes for a drink and after one and three quarter hours had only been served a starter. Needless to say we left before the main course was served, as we...

We always pop in to eat when we travel down to visit a relative in a nearby care home. The food is always amazing and the staff are all really friendly and welcoming. Would thoroughly recommend the Plough and Harrow. Just wish it was near...

Went as a large group so did not expect swift service. That said it took over an hour to see any food. Food passable but not good value at all (£13 for s child's meal!). Drinks massively over priced. Will not be back.

Food and service was great. The atmosphere was slightly lacking but to be fair we were second through the door bang on 12pm for lunch so I wouldn’t expect it to be bouncing. All of the food we had was amazing. Only point I would make is that a few extra biscuits/crackers on the cheese board would go a long way. Cheese to biscuit ratio was slightly out. I would definitely go back and we plan to in the coming weeks.

Such a lovely pub! Cosy atmosphere, lots of choice on the menu (including vegan) and good local beers. Attentive service and all around good experience. We'll be back!

Wow what a find, great experience Good Food served in a warm and friendly environment by helpful smiling staff. Well Done the Team....we will be back.

The food was to die for, Lawless larger the best in Malvern.

Went on a Saturday at 6:30. Not many people in so atmosphere was lacking a bit. Food was very nice.

Fantastic meal for two. Our server was brilliant and really attentive. The food was amazing and full of flavour. Will be going back again

Comfortable restaurant. Good and polite service. Outstanding food. Good beer. Vouchers for return visit, decent deal.

Had a quick pint and we dram, very nice seating area, real fire 🔥

Poor communication re waiting time..would have not ordered if told it was up to 1 hrs for meal .Poor customer service re sorry its taking a while. Or any info...nothing until we asked when our food might be ready.

My sister and I went for a 'pre-theatre' dinner on the advice of my niece. The food was really good and the service was lovely. Our waiter was polite, professional and funny 😆 we had a lovely time. The interior was beautifully laid out with plenty of room between tables. We will definitely go again. Thank you. 😊

Cracking meal here. I thought it was more of an old pub that has been turned into a modern restaurant. There was plenty of choice for me on the daily menu. Special dietary options? just ask the staff. I went for a bacon chop with black pudding, mash, and vegetables. I usually find desserts disappointing, here though they served mini puddings with a hot drink, that's fine by me.

Excellent evening. Really enjoyed the food. Great service and will go again when in the area

Food was average, the lamb Sunday roast was mostly fat. Service was very slow and the faint toilet smell was off putting.

Really great service and yummy food. A little expensive but worth it for a treat.

The food was very good, the fish stew was so tasty and full of seafood. Relaxed atmosphere and no pressure to order quickly giving us time to catch up and chat first.

Great pub with excellent food. Very spacious, well designed inside dining area but there is a good sized outdoor eating space. We liked it so much that we'll be going back to celebrate a friend's birthday soon.

We continue to be amazed by this lovely pub. From the moment you arrive to the time you leave, it provides the feel-good factor in every way. Yesterday we were welcomed and served by Lloyd and Kate, who made us feel valued guests. Lunch was...

We have been looking for somewhere to have a reliable and enjoyable Sunday roast for some time. The food was delicious, service was excellent and my sister is a celiac which is heavily catered for even down to the condiments. Fantastic experience. Thank you

Not worth the prices, better places in malvern with all the food prepared fresh on site that are cheaper. Just because you make your curry nearly £18 doesn’t make it automatically good. Fish n chip £17.95 that was just passable as adults meal. Services was...

Fifth visit here and every time the food has been delicious. Good portion sizes too. Staff were lovely too.

Lovely place, great food, friendly helpful staff. Even the toilets were lovely. Will definitely be returning.

The duty manager who lives in Stourbridge was absolutely superb. He was, in my opinion a very capable operator who was most attentive. Food was fantastic too.

We love the place. Nice food something different. Good service.

Great Sunday lunch. Food quality was excellent and the staff were friendly and helpful. Excellent deserts too Could not fault it at all and would highly recommend it.

Had the beef/pork combo Sunday lunch which was great quality and very tasty too. The service was also very good and we were looked after during our visit We would recommend that you visit here Also had a lovely pavlova berry dessert

Visited for the first time, food and service excellent

This evening I took my wife and 9 year old son for supper to The Plough & Harrow, the property has been refurbished to a very high standard and all the staff were really nice and friendly. Unfortunately the meal was APPALLING, the starters came separately with quite a delay for mine to arrive but that was ok then our main meals were served, my wife and son’s were nothing special but edible, unfortunately my steak was THE WORST STEAK I’ve ever had, I tried to eat it but couldn’t and had to send it back, the staff were so very apologetic but the blame does not lie with them. The manager checked my meal and confirmed the steak was off but to make it worse when we got home I was violently sick this was obviously down to the food as I’d only drank 1soft drink and 1glass of wine with my meal. Somebody has invested heavily in The Plough & Harrow but they really do need to get some quality staff in the kitchen. We didn’t have to pay for our meal and the front of house staff couldn’t have been any more apologetic, but we won’t be going back again

Surprisingly tasty and nicely presented food in a rural gastro pub. Pleasant ambience.

Quiet But Amazing Service 🙏🌎🌈 Enquired About Private Function Room And Was Able To Book Straight Away 🙏🌎🌈 Food And Drinks We’re Amazing 🙏🌎🌈

Had a roast here. Other than a really stodgy Yorkshire pudding, the rest of the meal was OK - nothing special but was plentiful and a good variety of options. Service was fine. There was a good selection of ales and draft beers. The surroundings were very nice with plenty of parking. The inside of The Plough and Harrow was very well presented. I'd happily come back - perhaps my disappointment will be satisfied with a non-stodgy Yorkshire pud!

Smart pub restaurant set in the countryside just outside Malvern, and our table had a view of the sun setting behind the hills. Friendly staff, nice interior, and good quality food. First time we have eaten here during one of our walking visits to Malvern hills, but we had a good experience and would go back. - To access the car park go down the small lane to the right, there is a big car park to the rear.

We cannot praise this lovely pub enough. The staff are second-to-none and make us feel valued customers. Nothing is too much trouble. Everything about it oozes the feel-good factor - the decor, the furniture, the outside terrace with stunning views, the attention to detail, the...

Wonderful pub!! We are visiting Malvern for a wedding- spotted The Plough and Harrow on our way and couldn't forget about it as looked so inviting and beautiful from the road (the tractor in the garden was a particularly memorable!). As vegans, we were very...

Really lovely pub with lots of garden space for the kids.

We have been coming to the Plough and Harrow for about 2 years and just hosted my baby's christening there. The food was absolutely delicious and service was excellent. Great selection of sandwiches, salads, etc. The staff are so welcoming. Highly recommend!

Very nice pub, very smart. Food was very good. Well worth a visit if you are in the Malvern area

Good food and beer in a great location

Lovely place and setting . Food was ok . Maybe we made the wrong choices but nothing wrong just not as good as expected .

We were welcomed by a very efficient and super friendly waitress who I believe was called Sophie. Really excellent Sunday lunch which included a superb vegetarian option. Fresh tasty vegetables, well cooked beef and a lovely cauliflower cheese side dish. This is a lovely venue...

Brilliant great food friendly staff

Wonderful Sunday lunch with family, nice atmosphere and friendly service. Awesome sized portions and delicious.

Lovely location, found the chips really salty even though i had not askednfor any salt.

A lovely place, just outside the Malvern towns but close enough to be reachable - The Plough and Harrow is relatively new but it brings its own charm and atmosphere within a countryside style location. The food was really tasty with lots of choice - even for those with particular needs. The service was a little slower than I expected given a lunchtime when it wasn’t near full but they were very pleasant and allowed us time to ourselves too. Certainly a place to return to.

First visit to the Plough and Harrow. Liked the feel and decor of the pub as soon as we walked in. Staff were very efficient and friendly throughout. The lamb shoulder was outstanding and the other two main courses and two deserts we had were...

Really lovely pub, the foods great , the beers great the service is great, hell its all Great. Plenty of parking, wheelchair access outside dinning. 😁

Although a little pricey the food we had was well portioned and excellent quality. We arrived as part of a large group of classic car enthusiasts over a relatively short people of time. The staff looked after us exceptionally well and sorted the enviable confusion over who ordered without fuss. A low alcohol beer on tap (unusual) topped the visit off. Looking forward to the next visit.

Had a drink and read the menu to decide whether to eat here..... yes we will!! Looks great, busy, nice bar staff. Shame about the wasps in my Mango juice in the garden. 🐝🐝🐝

What a wonderful place to sit and chat, eat (food was first class)! Loved it!

Beautiful location and great ambiance. Our server was exceptional, funny, attentive and professional. Food was excellent and good value. We all agreed to revisit.

Most enjoyable lunch here. Can recommend the crispy beef salad very tasty. Service very good too, most attentive staff, will certainly return soon

Excellent lunchtime dining in the beer garden. Lovely food and great views.

Fantastic food. Amazing service cannot fault at all. I would highly recommend

Great food and fantastic service…… highly recommended

Excellent upstairs room for a small wedding reception party. Buffet was exceptional including all dietary needs. Staff went beyond their roles to make it extra special. Lloyd, Nicky, Jennifer,Kate and other young lady were charming, coping with our requests. Staff made the occasion extra special. Many gins had by all. Welsh cake lady. * Difficult to say how much each person spent or what eaten as it was buffet and prosecco.