The Place in Edinburgh, City of

First time in Edinburgh with this wonderful hotel 🏨 😍. The room with amazing view, the stuff in the main reception they are really wonderful, kind, friendly 😀. The breakfast was delicious delicious 😋 😍. Thanks a lot for this amazing hotel 🏨 ❤️.

****please read if you are considering booking this hotel**** I stayed here about a week ago when visiting the absolutely beautiful city of Edinburgh. Although I was amazed at the awe of this city after visiting for the first time, it was an incredible buzzkill staying at this hotel. I am typically a person who goes out of my way to give only positive feedback and give people a lot of grace (especially these days), the lack of professionalism and straight up anger I received from Jack was easily one of the most confrontational and to simply put it, mean individuals I have ever spoken with. My cousin needed shampoo to which he said he didn’t have any and proceeded to type on the computer screen, completely dismissing such a basic request. We are incredibly kind human beings and were completely confused as to why he was so rude off the bat, even using rude to explain his disposition is an understatement. He proceeded to be extremely aggressive and refused to give me a managers contact information and I am actually even questioning if Jack is his real name. In a world where everyone is recorded, I really wish I had recorded this interaction for it was so terrible and unnecessary that I have to speak up for I hope no one gets treated the way we did, in or even outside the hotel. I will say however that Adam was absolutely kind and was the complete opposite energy we received from Jack. The hotel itself wasn’t managed the best, was a bit tired, but was sufficient enough for our stay for a couple of nights and wasn’t worth complaining over. However, Jack should never be working in a service industry let alone speaking to people the way he did to us even outside of the hotel doors. His aggressiveness was beyond mean, exceeded rude, but made both my cousin and myself extremely uncomfortable speaking to us in almost a threatening manner.

Excellent service lovely staff 👏

Clean, large room, friendly staff. Only thing to be aware of is the stairs, if you are fit and able to climb 3 flights to your room, then I definitely recommend.

Lovely hotel and central to the city, great hotel, room was nice and staff pleasant Would definitely stay again

The rooms are very small and there is no elevator. I witnessed the room cleaning. He washed the glasses we used with his garbage cleaning hands in the bathroom and presented them back to us.

Upon arrival we were assigned a room where the window did not close properly. We almost had to beg the front desk to change rooms. They moved us to a disabled room in the basement which also had very few amenities. I wouldn't go back!

When I booked into this hotel I noticed that the room lacked a fridge and a fan. The bathroom is big and spacious and the location is central of Edinburgh. Honesty I wouldn’t come here again it’s over priced for what you get there’s even no completely breakfast.

Usually call in here when in edinburgh, always strangely quiet ideal to have a normal conversation without banging music. Seems to be understaffed as always waiting for someone to serve you. Well positioned for playhouse and bus station

So this was our second time staying at the Place Hotel, and I purposely chose to come back here as I enjoyed our first stay, however I'm not sure I would book a third time.... Firstly the rooms were spotlessly clean, we were in the "pirate" themed suite, and they are a good sized room, classic I guess Georgian era house with high ceilings and large windows, equally large bathroom with a standalone bath. Bed was comfy but not brilliant, and unfortunately this time we stayed the room was at the front of the building, so we had a choice between being unnecessarily hot, or hearing an unnecessary amount of noise from the road. Air conditioning would have been welcome here. Our first morning showers were cold.... Not as refreshing as it sounds after the sweaty night. Also there were bottles of water provided but when I enquired about replenishment was told it's only once per booking. Staff were friendly, breakfast is ok but not sure it's worth the price and you have to weigh up against convenience. What I struggled with most today was as I walked past the premier inn a few doors down to get my tram to the airport I thought I'm not sure what I got above and beyond at the Place that I wouldn't have at the premier inn.... Apart from what I imagine was a larger bill

We chose this accommodation because we were taking the bus to Inverness the next morning and the bus station is just on the opposite side. We checked in at midnight; the receptionist was friendly and accommodating. Unfortunately, our room was under the roof, which meant that we first had to climb 3 "normal" floors and then a smaller staircase. For me, as a lung patient, it was a struggle to reach the room. We would have liked a lift. The room was quite small but clean. The bed and shower are a bit too small for taller people. Unfortunately the window couldn't be opened, but there was a fan in the room. We can't say anything about breakfast because we didn't eat any. Conclusion: The accommodation is fine for one night.

Excellent hotel for its category, the staff very attentive and diligent. Very comfortable room

Good location, great room and good bedding

The young men working there especially S Sam were wonderful. The room was nice and cozy and there was a great breakfast. Beautiful hotel. Awesome! Loving this place 🥰

The location is hard to beat--very close to most of the action but the street is relatively chill (at least during the day). The suite we stayed in was different than we expected, essentially a 2-bedroom basement apartment with a large living room, kitchen and two bathrooms. Equipped with almost anything you'd need and would be great to rent out with a group of friends for a special event. We loved it! The biggest downside for me was how loud it was at night, which is out of the hotel's control. But because the apartment itself is a short walk from the hotel reception and close to the street, it kept sounding like people were right outside the window and didn't feel completely secure.

Amazing. So close to the Playhouse theatre.

This is the place for me. The service was really good, the staff were so fast and helpful. They made my stay so easy and comfortable. Thank you very much. For people with health needs, having no lift will be an issue.

We were really happy to be upgraded to a huge, superior room by Front Office Manager, Bogdan, when we arrived. This was his way of thanking us for being so accepting of having to eat early that evening because of a large function in the hotel. They also left a small dish of fruit and cookies for me with Happy Birthday piped on it which was very much appreciated! Great customer service! The staff were all lovely, friendly and helpful - a credit to the hotel. We had an Itison deal which included breakfast both days and dinner the first night and a cocktail each. The dinner menu choice was small but adequate and tasty and the cocktails were lovely. Breakfast choice was excellent. The hotel is so well situated in Edinburgh and we will definitely be back!!

Such a beautiful nice hotel close to every thing Friendly polite staff thank you for having us

Behind an unassuming door on a typical New Town Street lies this deceptive clasy hotel. Made up of three former Georgian townhouses, it has high-class comfy public rooms, bar, and restaurant. Out back is a nice terrace for a smoke and a coffee and further giant covered terrace which must be used as an event space for weddings etc. As it was winter, so the retractable roof was on, and the space was set out with table tennis and table sports. All in all, a very nice sympathetic conversion of an 1850s townhouse with grand Georgian rooms with perfect proportions. Scottish breakfast was excellent quality, and every single member of staff was polite and eager to help.

I want to thank and return the favor that Lewis and Anna did for me. Really thank them for their good treatment. I loved the place from them.

Really good price we get for our stay. We were only for one night but the location was perfect . It was 15-20 minutes walking from the Princess street. Nice clean room, with nice view to the new city and the sea, even the weather in December was cloudy and foggy.

Lovely venue for our Christmas party, very friendly staff.

An amazing place! Hotel was beautiful and so close to everything.. staff were so lovely and made you feel very welcome. The rooms were lovely and warm as well as the bathrooms and shower being 110% with pressure etc.. could not fault this place on anything as they were amazing..

走路到市區附近景點都不好太遠，附近也有餐廳、咖啡店、公車總站。 接待處員工友善，房間乾淨整潔，房內有熱水器可以沖泡，浴室廁所寬敞，房間內提供吹風機，WiFi 房間收訊的到。 房間價格過高，設備部分老舊，房間暖氣機無法正常運作，打電話到服務台完全佔線撥不通！整棟樓沒電梯，被安排到最高樓的房間，還要親自下去一樓找櫃檯反應，員工的態度好像對暖氣機沒運作不意外，不知道是不是為了省錢沒開開關，後來有聽到管線水流動聲暖氣機後來才開始運作，只是暖氣老舊管線聲音變成微微的噪音影響睡眠。

Tiny tiny room, overpriced at £195 for one night plus had to pay extra £30 for breakfast, only thing good about The Place is location. staff were helpfull. Wouldn't stay here again.

I have only listed the service with such a low star count as I've had nearly no interaction with any member of staff beyond getting checked in and found them to be friendly. The location of the hotel cannot be faulted, it's pretty much within the centre of Edinburgh within easy reach of everything you need and a tram stop about 4 minutes walk away. I read reviews complaining about the stairs and thought to myself "really, how bad can it be! That's very minor" but staying here I can confirm that I would not like to be on the top floor (three floors up) carrying luggage. This is no fault of the hotel as a lift or elevator for our American friends, would be cost prohibitive considering the building. The stairs wouldn't put me off staying but it is something that should be noted. I stayed in November, I am from Scotland so to me I found the hotel incredibly hot. I opened my window as wide as I could (which isn't much) and used the fan provided in the room. I would be unlikely to stay in the hotel again, there is nothing wrong with it but you can stay in a "budget" hotel chain for a lot less and have breakfast included along with lifts/elevators as well as air conditioning. The rooms as generic and nothing special, pretty much like a budget hotel would be

Horrendously expensive. Book the Premier Inn or similar, the rooms are just as good. Very small, even the deluxe double is ridiculously small. Some of our party were in the windowless basement otherwise known as a ‘cosy double’. Give this hotel a miss, staff are also very rude.

I called The Place to book a table on Friday the 30/09/2022 the call went directly to answer machine. I left a mess to book a table for 8 adults and 5 children for Lunch Sunday 02/10/2022. 2:00pm in the afternoon. They stated on the answer machine that they would call me back. No return phone call was received, so 8 called the a further 8 times to confirm the booking, went straight to answer machine again. All day Sunday whilst out with m6 sons and grandchildren I was apprehensive due to the fact that had not received conformation of my booking. So when we all arrive at The Place they had no clue as to m6 booking, which annoyed me completely. Anyway I ordered the food, macaroni and cheese, loads of other food, bill came to about £115.00. The macaroni and cheese had chicken in it, which my daughter-in-law absolutely hated. The chips were disgusting fried twice and so hard you would have broken your teeth on them. The macaroni and cheese was a child’s portion. My youngest son had stake pie, this was just served with chips, again break your teeth stuff. I got the lentil soup and a bread, the soup was so salty it was uneatable. My oldest son got the chicken nacho that was just Doritos chicken and cheees no other sour cream ect. The food was absolutely awful. The staff behind the bar stand and chat constantly, they served us out the food then brought the knives, forks and condiments. I have been here before with my sons and grandchildren and the food was absolutely lovely, certainly no now, just bland food is served. I should have taken my sons and grandchildren to Morrison’s the food is far superior that they serve at the Place and it would have cost me a lot lot less than the £115.00 There was some mention to me about a new chef, well he need to be sacked, he has no idea what kind of food people expect to eat in a kind of establishment like the Place, especially in Stockbridge, you expect far far more. No Child’s menu either, which is an absolute joke as it’s family’s that go there to eat. Just a complete and utter waste of my hard earned money. And I am a pensioner who can I’ll afford to wast money.

Asistía a una noche de concurso de caridad en ayuda de los fanáticos del fútbol de Escocia, la caridad Tartan Army Sunshine Appeal que se estaba llevando a cabo en The Place. Me he alojado en una serie de hoteles en York Place, y fue un entorno de mercado moderno y bastante moderno. Eran excelentes anfitriones con un buen salón espacioso para el evento. Excelente bar a buenos precios, con una cerveza artesanal bastante agradable de barril.

Hôtel bien situé près du centre ville d'Édimbourg, très propre, personnel à la réception et au restaurant serviables et courtois.

Nice hotel with new bathroom. We enjoyed the stay . One night we went for dinner and was really good . Nice home made food . I had Sea Bream dish and my husband beef stroganof . Really tasty

Me quedé toda la noche ya que mi empleador había reservado el lugar para nuestra fiesta de Navidad. Mi habitación estaba en un anexo al lado del lugar, no era realmente un problema ya que estaba al lado, era más una molestia ya que tenía que salir para entrar al lado. El rey era sencillo y el personal muy atento y me llevaron a mi habitación. Mi habitación estaba limpia, ordenada y moderna, con una ventana de techo Velux, la habitación estaba muy caliente, sin embargo, la luz del techo era eléctrica y la habitación pronto se enfrió. El lugar estaba muy ocupado con al menos 3 fiestas diferentes en pleno apogeo. Nuestro grupo estaba en una suite de funciones en la planta baja, lejos de los huéspedes. La comida festiva que nos dieron era encantadora con una buena ración de comida.El único inconveniente, que es realmente la recolección de liendres. El pasillo fuera de mi habitación estaba bastante ocupado, con el personal moviéndose hacia atrás y hacia adelante. El desayuno era un buffet y era adecuado, hubiera sido mucho mejor si mi tocino no hubiera estado frío, parece que la camarera no se dio cuenta de que el quemador estaba debajo del plato de servir.En general, recomiendo encarecidamente este lugar.El estacionamiento es bastante simple a 5 minutos a pie del estacionamiento Omni Canter y Playhouse. Tenga cuidado de no estacionarse en el nivel inferior del Omni un viernes, ya que no sacará su vehículo hasta el domingo

We popped in here for a change. It’s easy just to go to the same old pubs but The Place was very relaxed, attractively furnished/lit and the staff were welcoming. Also, not overpriced. Will be back.

Ideal for a short visit to Edinburgh. Room very clean with great bathroom and towels that are changed daily. Breakfast is basic but fine.

Nos alojamos por 2 noches en nuestro primer viaje a Enburgh. Una cálida y agradable bienvenida. Con la gran escalera. Estábamos en la planta baja, así que las escaleras no era un problema. La habitación era muy bonita. Simplemente que nuestra vista a una especie de callejón. No es un gran problema de todos modos estábamos fuera todo el día. El desayuno era muy bueno. Buffet y a la carta. Central de la calle Princess.

We only ate breakfast here since it came with our room. More "Scottish" than I liked. They will cook ala carte which was good.

En general, es un buen hotel. Lo hice reservar temprano, pero la habitación estaba en la 3ª planta (70 escaleras extrañas) que con el equipaje y después de un vuelo agotador era demasiado. Al final fueron realmente dolorosos, especialmente después de caminar todo el día. La cama y la habitación eran absolutamente geniales y en un día claro que estoy inclinando la vista habría sido impresionante. Todo estaba limpio y ordenado, y todas las comodidades normales estaban disponibles.El desayuno era abundante, todo el personal era encantador y servicial (sigan con el buen trabajo!

The hotel was two minutes from the last stop on the tram from the airport, so very convenient for Princes Street. The staff were really helpful and friendly as I was there when the snow came with a Red Alert and the tours I had booked were cancelled. The staff were so helpful in getting me refunds. The breakfast was good and in the evenings there were different places to sit, either at the bar or elsewhere. I had dinner in the hotel...it was really good.My only complaint was that the single room was really small. Next time I would make sure I asked for a different room.

We stopped off as we had visited here on a previous occasion and it was right next to our hotel.

5 staff for over 100 guests at function . It was unbelievably slow. They are not able to cater for large groups dining there .

Lovely place, but the vegetarian main coarse of three pieces of aubergine with some sauce was ridiculous, sitting with what would have been a small starter when other diners had two or three pieces of meat, potatoes and assorted veg was awful.All four of the people who had the vegetarian meal had to order chips just to pad the meal out.To top that.. the red wine served must have come straight out of a fridge... basic stuff.Would not recommend for their food.. completely spoiled the evening for me

Never visited before but lovely inside great outdoor area for all weathers,clean and tidy pleasant staff,didn't realise it was also a hotel

Pesimo y de 200 euros la noche en junio.Sin aire acondicionado,habitaciones muy pequeñas,sin apenas ventilación,sucio,baño muy deficiente ..

Sándwiches, pasteles de alta calidad pobre terrible y una taza de té por persona. El servicio era terrible y algunos de nosotros nos habíamos comido antes que otros incluso conseguimos su té.

Had a lovely evening meal here. Staff very friendly and attentive. Well worth trying and not too expensive.

Tenía cena incluida en nuestro alojamiento. Buen servicio y a un precio razonable. No una enorme variedad, pero bien presentado. Pequeño comedor íntimo.

Este hotel era impresionante en todos los sentidos. Estaba compuesto de varios edificios separados todos reunidos como cada pulgada de espacio a su ventaja completa. Nuestra habitación estaba en el sótano - con una ventana Velux como única ventana al exterior (esto no fue un problema para nosotros). La zona exterior era encantadora, con asientos cómodos (con estufas de patio y mantas).

Nos registramos en este hotel en fin de semana de rugby Jueves asistiendo al en Edimburgo para el partido de Gales. Habíamos reservado muchos meses de antelación, atraídos por la clasificación de 4 estrellas. Eso es una afirmación falsa, ya que no está cerca del estándar.

En una reciente de San Valentín en la ciudad, durante una estancia en otro hotel cerca del lugar, llamamos para una bebida. Tiene un gran bar con algunas bastante 'peculiar' iluminación! El personal es amable y los precios de las bebidas están en línea con los precios centro de la ciudad (copa de vino y G&T; alrededor de 8 libras. 40). No había muchos otros clientes en este hotel cuando nos fuimos, pero fue genial poder conseguir una silla cómoda y charlar, para nosotros mucho mejor que un ruidoso pub!

Me encantó este lugar. El personal es muy servicial y amable conmigo. Me trajeron mi sonrisa de vuelta. Gracias

Had a very nice lunch here with my friend , enjoyed soup and half sandwich very tasty followed by sticky toffee pudding. Very enjoyable, unobtrusive service and not rushed as we sat and chatted. Nice and quiet venue as the city was jumping!

Stayed for a night first room the toilet seat was not fixed on 2nd room had no hot water was luck warm and the shower was uselesswould had been better standing outside in street in rain

Stayed here as part of a large group for a weekend, all the staff were excellent & happy to help. Bar was well stocked for both food & drinks, lovely cocktails too!Rooms were all unique with lovely views & smaller rooms were well laid out to make the most of the space.Everyone agreed the food was lovely, breakfast was a good start to the day and the Terrace & bar areas were cosy & welcomingOverall a lovely hotel, perfect location close to lovely restaurants & shops as well as tram linesWould happily stay there again!

Breakfast was so-so, not bad, not great. Service in the morning was good. Dinner was very confusing - they list three different places to eat on their website with menus, but when you arrive that isn't the case and the menu doesn't look anything like the one on the website, or the one the hotel broadcasts via the tv in your room.

Efter en lång dag på stadens gator beslöt vi pröva hotellets kök som visade sig vara helt suveränt. Godare tillagad lax än på "fina" restaurangen, utsökt smaksatt risotto och helt fantastik chokladefterrätt. Så nöjda att vi valde samma upplägg även en senare dag. Våga prova!!!!!

Good food, friendly staff & reasonably priced. Sitting out on the terrace was lovely you'd never know you were in the city. Definitely would return.

Stayed at The Place , which is easily reached by all types of transport , bus station nearby as are car parks and tram stop directly outside the Place.Checking was very smith and the staff , although busy were only too keen to help , especially at this time of year when the Festival / Fringe are in full swing .. I was well impressed and even more do to find out that the Hotel was also used as a venue for the eventEven more impressed with our room with fantastic views over to the Firth bridges. Great impressions continued when I went to the roof terrace area with its retractable roof ., fantastic on a sunny day and if not do heaters and blankets are supplied for your comfort The restaurant is very good with excellent friendly and fast service from the staff .. Food was greatThe bar is very intimate and cosy with drinks on par price wise for bars on the cityAll in all a feat PLACE to stay I will be back

Small menu but we really enjoyed our burgers after a long day in the city. Staff were very friendly.

We stopped off here for a drink after a castle gig on the way back to our hotel. It was very nice and the staff were very friendly. We had a look at the menu but it was quite minimal with nothing we fancied so we decided not to come back the next night for dinner but judging by the look of the place I'm sure it would have been good.

The hotel is on a busy road with parking at an NCP car park just across the road. It costs approximately £15 for 24 hours parking. We were welcomed and left our bags with reception whilst we parked the car and the bags were taken to our room in the meantime. The room was clean and comfortable but for the price we paid £179 not including breakfast we expected a little more. The hospitality tray was basic no biscuits or hot chocolate. The room had a fantastic view right across to the sea. However there had been a function on and it was very noisy until the early hours. Also the sound from other rooms woke me up I could hear people running water and walking about in their room. Also be aware there isn't a lift so not suitable if you a have mobility problems.

My wife and I were staying at The Place and ate in. The dinner at night was lovely and very reasonable priced for a 4 star restaurant in the heart of Edinburgh.I had chiken liver parfait to start and my wife had lentil soup, both of which were delicious.I don't often choose a burger in this type of restaurant but I had seen someone being served one earlier and it looked so good I decided that was what I was going to have and my wife chose the baked salmon. Both excellent choices. Both of us had sticky toffee pudding with sauce and ice cream for our sweet and I couldn't complain about any part of the meal or service. Well done.

Cannot fault the location of this hotel, surrounded by gorgeous architecture, the tram stop to the airport stops right outside and everything you'd want to see is within a half hour walk.The hotel itself is fine- the rooms were nice and clean with comfortable beds. Our room was on the basement level which meant that we had very poor phone service, the hotel does offer wifi codes but the wifi is so slow it was completely redundant, which made planning our days out slightly tricky.The bar serves some pretty good cocktails, we didn't eat at the restaurant but the menu looked quite limited and basic.There is a really good terrace which is set up with heaters and lots of blankets which is a nice place to relax with a drink.I think it is just the little touches that let the hotel down- the selections of teas in the room was disappointing, the toiletries provided were not restocked and the decor is generally a bit tacky. Other than that it is a comfortable hotel with very friendly staff in a brilliant location!

Arrived after a 5 minute walk from Waverley Station to a lovely warm welcome. It is a Cosy hotel converted from lovely Georgian houses and the rooms were spacious and clean. There is no lift so perhaps not for those people who don't like to use the stairs. In the evenings the bar was buzzing and the drinks were reasonably priced too. The staff were very helpful and helped us to get a taxis when we needed one.The breakfast was buffet style but you could choose items to be made fresh off the menu i.e. Porridge and eggs to your liking.It is a lovely " place "to stay and would definitely recommend.

Excellent presentation and good range on the menu. We loved all the meals while staying in the hotel, and the TV was graciously set to an important football match when we requested.

I enjoyed my first fish and chips here in Scotland at The Place and it was amazing - everytime I ate here the food was great.

Paradinha para tomar um coquetel depois de muita caminhada durante o dia, valeu a pena pelo atendimento.

Went to The Place tonight for a meal before the theatre. Not a large selection but the food was lovely. Freshly cooked and very tasty. Cocktails very nice. Great service too from Connor and Marta. Will defo be back.

Not a large menu but what we had was good. And service was good too. And quite well priced also. Drinks are on a par with other bars.