The Physic Garden Cafe in Kensington and Chelsea

I last visited the cafe in late October 2023 and made a beeline for it following this year's trip to the gardens. Yes, the place has been refurbished, but the service and food has gone downhill, drastically. As others have mentioned, the menu options now seem to be very much focussed on the non meat eaters - great for them, but the lacklustre selection wasn't for us. The cake selection was dismal and mine tasted like it had been out on display a little too long! I don't remember any of the staff from previous visits, but I appreciate it's a transient business, and those working when we were there would have struggled to have been more disinterested in providing any sort of service, less so a smile! Trying to attract anyone's attention was embarrassing, especially as I'd told my guests how lovely the cafe was. While the bathroom has been redecorated, the cleanliness leaves much to be desired. I'll go elsewhere for lunch on my next visit to the gardens.

This place used to be a favourite, but they've taken their foot off the pedal. Didn't really fancy anything on the menu that seems to be much more focussed on veggies/vegans than previously. Slow service, grubby, coffee-stained table, and a slice of frozen-inside Victoria sponge with my tea! At the prices they're charging they need to be better, much better!

I operate a London chauffeur company in London and often take overseas clients around to visit famous places and sights. This week I had 3 Americans who were here on business but also wanted to take in some sightseeing. I thought it would be a great idea to take them to the Physic Garden and have lunch onsite. What a mistake. It was shocking: expensive uninspiring food, disorganized with rude staff giving attitude to customers and looking to the floor avoiding eye contact. The coffee was abysmal. Completely tasteless and badly served (ie, staff refused to add sugar to the iced coffee before adding ice cubes so the sugar wouldn't dissolve). The table next to us was making a complain, quite disconcerting.

Poor food menu with limited options (mostly tasteless vegan) and chaotic service. I am a member and was so embarrassed with my guests. What a shame.

This is a cafe in an amazing venue but the food is just not good enough, given the high prices - they charge as much as a King's Road restaurant. There is nothing substantial - dominated by salads at the moment - and for lunch no pasta, no risotto, no sandwiches - just nothing filling. In desperation to find something to sate hunger I tried their sausage roll. It was one of the most revolting things I have ever eaten. Without asking, they heated it to a tepid temperature which caused it to ooze orange oil onto the plate and the pastry was soaked in it.

Unfortunately, as others have mentioned, this place struggles to deal with orders accurately and on time. We waited over 40 mins for food and drink and some orders were forgotten. When it came, 3 of the 4 salads had ingredients missing and one order of...

We had a wonderful visit to the Physic Garden Cafe yesterday. After a wander around the garden we stopped off at the cafe for a spot of lunch. I ate the lamb with greek salad and the flavours were great, my partner had the sandwich...

Indifferent food served by grumpy staff with no interest in the garden or its ethos. Take a picnic if you are visiting.

Very indifferent food served by disinterested and grumpy girls who have no sympathy or appreciation for the garden and it’s ethos. Overpriced.

Abeautiful place to spend good time with friends or family, good coffee, juice, unique decoration and family atmosphere

The menu was interesting with a number of healthy food choices.The restaurant was busy and the staff were helpful. However the only dessert choices seemed to be different types of cake. It is possible to sit outside for your meal.Drink choices were good.

Sad to see the old café at The Physic Garden has been replaced. The food, while adequate, is terribly overpriced for what it is - sixteen or seventeen quid for a salmon salad - whilst the table service is appalling. The staff are indifferent and...

On arrival in the Cafe we were greeted by the manager Jared who swiftly organised a table for us in a beautiful spot overlooking the garden. We wanted just a light bite so we chose one of the healthy salads which was packed with fresh...

It's the Chelsea Physic Garden, a popular spot, so to avoid disappointment it's best to book a table, and better still to be a member to support the gardens, and still book a table :) In spite of that sage advice, we turned up on...

I really enjoyed the cafe. I was recommended the lemon and lime cake by Lusia and it was delicious. Thanks. Apparently it was recently renovated and it looks great.

As a "Friend" of the Physic Garden I used to be a regular of their old lovely cafe the Tangerine Dream cafe. I've now been in the new cafe a handful of times and it just gets worse every time! I was there today late...

Having been regulars at the Tangerine Dream restaurant at the Physic garden for years, it was sad to see it go but we were hopeful of trying its replacement. How disappointing - the menu was truly sad and boring (halloumi fries - really?!); half of...

We’ve been friends of the Physic Garden for several years and The Tangerine Dream cafe always played an important part in our regular visits. Dropping in, wandering though the garden and following it with tea and cake was almost a Sunday afternoon ritual. After a...

Dear me, that's what I call great ! The place looks fine. Great decor, beautiful space. But the best about it is honestly the food. Wow, quite speechless when it comes to the carrot cake. Best one ever !

Myself and friend visited the gardens and the cafe for the first time earlier this week. Great food and refreshments, extremely friendly staff and lovely decor, will definitely visit again and would recommend. 5 out of 5.

My wife and I enjoyed a delicious late lunch on the “Heralding Spring” open day at the garden. The cafe felt clean and fresh, the staff were friendly and efficient, and the food excellent. A big improvement and a fantastic asset for the garden.

A lovely oasis for refreshments while visiting the garden. The staff are very welcoming and the wide menu offers something for everyone: vegans, vegetarians and those with smaller appetites are all catered for. Children are especially welcome with their own menu. Lovely calm atmosphere. Highly...

We all love The Chelsea Physic Garden . We visit it many times during the year .Their restaurant The Tangerine Cafe was always superb . Great imaginative menu , staff who knew us all and made us feel so welcome, lovely surroundings and an atmosphere...

I was surprised to discover that the Tangerine Dream Cafe disappeared, with all its charm, delicious modern food, attentive and knowledgeable service, and an excellent choice of gluten-free dishes and cakes. It is now a waiter-served Cafe with a dull menu, the type of a...

Popped into the Cafe (best to book in advance) after visiting The Physic Garden Chelsea to see their snowdrop collection. Friendly staff. Delightful small cafe. Lovely looking cakes. Will definitely visit again to have lunch and cake!