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3,20

Based on 122 opinions finded in 2 websites

3.2Ambience3.2Cuisine3.2Price3.2Service
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Nº 1132 in 1366 in Kensington and Chelsea

Nº 187 of 219 Other cuisines in Kensington and Chelsea

CUSTOMERS TALK ABOUT DISHES WITH..souppastacoffeepizza
Score

comment_iconOpinions

Terrible service and coffee at the cafe at V&A now. Used to be my favourite place to go for lunch or tea but it has fallen! Benugo need to train their staff properly. Rude, distracted and lack basic barista skills.

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Himani Gupta . 2024-04-18

MORE AT Google

The cafe at the V&A museum had always held a soft spot for us, a must stop destinations every time we visit the museum which is to say every time we visit London. This will be the last time we come to this cafe. The rudeness of the staff is absolutely on point with the service we endured at the Barbican last night. Is the corporate training philosophy of Benugo a carbon copy of American private incarceration corporations or is this part of British Home Office’s effort to keep away tourists?

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Hieu Cat . 2024-03-17

MORE AT Google

Amazing experience such a lovely manager (Stefanie) who made our cappuccinos and kept us company. Just look at the coffees!

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Sana Asghar . 2024-03-05

MORE AT Google

Cold coffee cold chips over priced get a grip

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Tim Edmonds . 2024-02-27

MORE AT Google

Place is very beautiful and staff member his self Harshit is particularly really nice and has great service skill

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Pratik Patel . 2024-02-12

MORE AT Google

Very bad there is rat roaming around on the floor I don’t know how they maintain… yewwww. 0 rating for the maintainance and no proper service…

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thakur dishasingh . 2024-02-09

MORE AT Google

Visited the restaurant whilst waiting to go into the Chanel Exhibition. It was very busy but the manager was brilliant at getting people seated. It was amazing to watch. Never been here before but enjoyed a light lunch. It won't be to everybody's taste though but as a one-off I thought it was fine.

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Julie Griffith . 2024-01-28

MORE AT Google

Torta de frango, milho e batatas muito boas, local estava cheio. Não tem cardápio na mesa. Tem que descobrir o que é o que das comidas.

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Tamires M . 2023-08-08

MORE AT TripAdvisor

Ridiculously expensive cake. Sat down in one part of cafe with our two grandchildren,having been given our teas and cake. Few minutes later told we had to move into other cafe area as they were closing. Why serve us then?We should have been advised to go to the other restaurant area at the outset.

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AJones1949 . 2023-07-28

MORE AT TripAdvisor

Nos sirvieron mal, se confundieron en lo q pedimos, carisimo para 3 hamburguesas, refrescos y helado de postre, 92€ al cambio de moneda. Desde luego no se puede comer dentro de este museo.

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OnAir639627 . 2023-03-03

MORE AT TripAdvisor

Went there for a nice tea but ended up going wrong, staff spilt the drink on my hands (got burns) then when I asked for milk and sugar in the tea they just spill all the tea in the bin and then leave the teabag with the milk that you have to pour from a very unhygienic metal vase, then the tea froze 2 minuets later, do not go here.

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Daniel Serafimovich . 2022-12-04

MORE AT Google

THEY DO NOT HAVE NOTHING GLUTEN FREE🤮. the staf was very friendly and nice and they try to help us but IT was really disapointing

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fergnii . 2022-08-28

MORE AT Google

Food was reasonable when it was eventually served to us but that’s about the best thing I can say about this place. Tables were filthy, knives and forks and serviettes were nowhere to be found and despite there being lots of staff wandering around none of them appeared to be doing much. We waited nearly an hour for food and when I dared to go and ask the girl on the desk looked put out that she had to move to go and ask the kitchen. The attitude of the chef left a lot to be desired… it will come when it comes apparently - even though several tables of larger parties came in well after us already had their food ours took an absolute age for 4 meals. I totally understand that it was busy but there is no excuse for such poor service. I wouldn’t recommend this place at all and certainly will not be returning.

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Fiona_Tait1234 . 2022-08-27

MORE AT TripAdvisor

Cafe inside museum.Search for energy cafe sign. Hot food served till 3pm. But all other is great. Good for children and families.

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anastasiasA6332LA . 2022-08-25

MORE AT TripAdvisor

The pizzas it's wonderful just so good I'm wondering if the are Italian Perfect

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Angélique Gse . 2022-06-17

MORE AT Google

I ordered what was advertised as Fish goujons which we’re 2 hard, dry fish fingers. Awful. The side of sweet potato fries were again over cooked and tasteless. The spicy butternut squash was fine. My granddaughters half pizza satisfied a 12-year old. Small bottle of water for £2 was exhorbitant.

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Fay R . 2022-02-24

MORE AT TripAdvisor

Very busy best to book online tickets to skip the queue, but as so many people inside you do get you’re odd rude group or so… cafe are placed on every floor with lift access to help your around. Nice exhibition and good history. Overpriced refreshments and food avoid!! lacking in quality,as they prepare it differently at all of the cafes there. Buy the refillable Benugo water flask at £3.10 can be refilled all day free and reused across all benugo locations (history museum, Tate and Lyle, cafe etc)

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S . 2022-02-20

MORE AT Google

I've had the Italian style chicken with sweet potato fries along with roasted root vegetables many times and it just does not get better. They have pizzas meat or vegetable whichever your preference along with pies and cold snacks.. the coffee is also award winning but I'd like to see coconut milk as an option for a dairy alternative

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Jerry Murphy . 2022-01-22

MORE AT Google

DO NOT APPLY TO WORK HERE THEY JUST MESS YOU AROUND

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Stephen Stumbke . 2021-10-28

MORE AT Google

Just came in to get a hot drink(had already had a Marks and Spencer sandwich).ordered the chai latte(makes a change from coffee and tea!)very nice!

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hilary d . 2021-05-22

MORE AT TripAdvisor

I have been told this is the first cafe in a museum. It invented the concept. I docked it a point for that, because the concept generally leads to overpriced cafes serving underwhelming food. However, the food here is much more impressive than the average cafe. They have an interesting selection, such as mushroom and truffle tortellini with bechamel. They of course have coffees and pastries as well. The service can be slow. The actual space for the cafe is kind of amazing; marble and arches and classical decor. Check out the photos, it's quite impressive.

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516adt . 2020-03-15

MORE AT TripAdvisor

The Benugo run restaurant at the V&A is perhaps one of the most beautiful in London but the catering is so badly organised and time wasting that by the time you get the food you are exhausted and just want to get out of there. The staff are pleasant and do their best but the whole set up is so awful and chaotic that someone needs to go there and sort it out. The Benugo management obviously don't care because there will always be more customers and visitors who are expected to put up with diabolical service as there is nowhere else to eat in the Museum. Arriving at 1.00pm at the Hot counter there were about 15 people in the queue, ten minutes later now at the counter the only hot food left was one portion of pork, and trays of vegetables. We were told the fish would be about ten minutes the lasagne was finished and the chicken was obviously lost in transit, twenty minutes later the fish arrived. Most of the queue I found out later wanted soup which they had plenty of. Why not serve the soup on a seperate counter to save other customers having to wait, obviously Benugo don't go in for simple solutions. I did try and get a coffee but this counter was even more chaotic, only 2 staff who couldn't cope, I waited for ten minutes and gave up. Life is really too short, go and eat somewhere else before or after your visit to the wonder V&A museum but do go and look round the restaurant (avoiding the numerous queues at numerous counters) because it is stunning

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Holly179 . 2020-01-29

MORE AT TripAdvisor

Overpriced, poor quality food, and ridiculously small portions. Every interaction with staff was met with apathy, as it was clear they despise their jobs. Will not return.

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Vasco Sousa . 2020-01-19

MORE AT Google

Came here as it’s within the Science museum that we were visiting.ordered the guacamole nachos with the extra pulled pork side with chips.also had a fruit drink £19.80 inc service. Great service and good portions as we shared our lunch not to busy. On the ground floor at the end of the museum.

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Clivey57 . 2019-12-12

MORE AT TripAdvisor

We just had coffees,which were fine. You can order these to 'drink in' with a proper cup and saucer or in a transportable cup. Better to tell them when you order. This is a quiet retreat and very relaxing. It was a happy experience!

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youngpapaya . 2019-10-09

MORE AT TripAdvisor

Would recommend this place to sit and rest weary feet after walking around the muesum. Nice coffee and cakes

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Mike F . 2019-10-02

MORE AT TripAdvisor

We ate twice here. Wednesday 17/07/19 @ lunchtime and it was o.k. but nothing special. It was not busy. However, Friday 19/07/19 it was packed and the food dryed out. The usual story in many parts of the UK: understaffed/overworked and probably underpaid table and kitchen staff. Very expensive poor quality food. Never again!!

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Rob T . 2019-07-22

MORE AT TripAdvisor

It's been over 2 years since I was last here, but I think its deteriorated. We arrived around 12 noon on a Saturday, early when the place was less than 25% full. We were a party of 6 adults, plus 2 children aged 4-6, and we needed 1 baby chair. We could see a table for 8 already set up, but they seemed to take an inordinate time to set up a new table for us. At least you don't have to queue up to order your food anymore, now there is table service. The kids set menu was value for money at £6, eg for a generous pizza or a chicken burger with a soft drink. The adult meals were more expensive, started at £10, eg for a plain Salad or a Burger, rising to £15 to a "T-Rex Burger", and £2.50 for a glass of diet coke. We also got a carafe of water (no ice), sensibly with plastic breakers for the kids, but we did have to ask for a refill. We were there for about 60 minutes, but I don't recall anyone coming to ask if everything was OK, asking if we wanted anything else, offering us refills, coffee, or desserts? When we separated to take children to the toilet, we left baby food & utensils in a bag on the high chair. That got whisked away. Luckily we realised this, went and asked for it, and it was readily produced, they hadn't thrown it away. Total Bill came to £100.70 without service charge (that's 1 soft drink each, no alcohol, no desserts). I still think its the best the Natural History Museum has to offer, but I don't think it's that fantastic.

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kapple999 . 2019-07-02

MORE AT TripAdvisor

We choose to have a lunch in T Rex Grill inside the museum and we order two T Rex Burger (price €15 each) and from the kids menu a cod goujons with fries for my little one. About the Burger , absolutely overprice for what we receive, the bun was very plain and fragile taste like a week old, the beef patty was totally dry and unseasoned and did not taste any juicy or fresh at all, plus, as we have one of the table in front of the kitchen pass we can clearly see that the food been left ages on the hot plate (definitely shows nobody has control of the kitchen but just assembled the trays before been served) About kids menu we were expecting at least one healty option example a green vegetable to go with (8 pound for 2 courses for a kid..) Nobody ask how the service or the food it was and no sign of management in the dining area unless a better dressed guy which was roaming around looking for something to do. As the famous song used to says: "Please don't go!!"

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ManuelHospitality . 2019-05-12

MORE AT TripAdvisor

Es un espacio enorme, lo que significa que pudimos sentarnos rápidamente el sábado a mediodía, cuando el museo estaba abarrotado.El pescado de los niños en goujon era solo alrededor del 10 por ciento de pescado.Ensalada de ceaser estaba bien, pero demasiado salsa gloopy demasiado.El personal un poco apresurado de sus pies también.

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Rubybirkenhead . 2019-04-17

MORE AT TripAdvisor

Rude and ignorant staff, when I asked for my order was rudely told they don't have any without any pleasantries or alternatives. The price was mumbled as the staff member turned away at the same time as serving someone else. Both drinks were then dumped on another part of the counter to where I was stood with again no pleasantries. After getting both drinks me and my wife both came to the swift conclusion that the prices were vastly over priced for the quality of the milkshake (just milk badly blended with chocolate).

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Adam Chatfield . 2019-01-30

MORE AT Google

abbiamo mangiato in uno di questi fast food in Victoria street , ci siamo trovati molto bene, ingredienti freschi, personale gentile e competente, bagno pulito.

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martacro . 2019-01-08

MORE AT TripAdvisor

Refrescante para entrar y encontrar un no. de opciones para mi hija y yo. También debo mencionar que tengo un hijo celíaco, mi hija vegana y yo, intolerante a los lácteos.

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Pioneer53891674548 . 2018-12-01

MORE AT TripAdvisor

Pessimo servizio, pessimo personale, pessimo thè. Sono stata ignorata e in più è caro. Lo sconsiglio. Poi quando vengono in Italia si lamentano. Da non crederci

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beatrice bracco . 2018-11-22

MORE AT Google

Visité el café Benugo ubicado en John Lewis en Oxford Street, Londres. La persona que me servía era extremadamente grosera e inútil. Básicamente me dijo que "lo hiciera yo mismo" cuando pedí un bollo con nuestro café. Él ni siquiera me dio mermelada o crema y mi invitado tuvo que acercarse a otro miembro del personal para obtener esto. Ella les informó de lo que había sucedido y, después de escuchar la conversación, decidió venir a nuestra mesa y comenzar una discusión. Brillante final de nuestro viaje de compras, NO! Yo evitaría este lugar e iría a Costa. Es más barato y el servicio también es bueno.

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215akmals . 2018-11-11

MORE AT TripAdvisor

We only stopped by to get two bottled cokes which were 2.50 pounds each, which included the VAT. We bought these at the counter and then found a table for the 4 of us. No complaints about anything - we were just happy to have a seat after a full day at the Natural History museum.

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brendas329 . 2018-09-02

MORE AT TripAdvisor

All we ordered was a simple milkshake. Really not complicated, right. WRONG!!!

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Chatan123 . 2018-09-02

MORE AT TripAdvisor

The quality of the hot drinks and cakes was very good as you would expect from Benugo. Not very comfortable chairs so you won't want to sit for long but the venue located at the rear of the amazing main hall is quite impressive.

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sheepygold . 2018-08-22

MORE AT TripAdvisor

leckere Kuche, Salat super, freundliche Bedienung, lockere Atmosphäre

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Rüdiger Wagnitz . 2018-08-06

MORE AT Google

Met with rude; impatient and angry (verging on aggressive) attitude in the hub cafe in Regents Park.

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bigb0y19 . 2018-06-29

MORE AT TripAdvisor

My husband and I took our granddaughter out for the day to the museum.

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Bokkie1701 . 2018-06-14

MORE AT TripAdvisor

Almuerzo en el Museo de Ciencias en Benuego fue una experiencia bastante buena. El café era autoservicio con bandejas y un tren una cafetería la y todas las opciones eran listos a demanda.

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DougW907 . 2018-06-02

MORE AT TripAdvisor

This was a welcome stop, Plenty of food choices and fair prices. Good quality, God value One suggestion , try & avoid busiest times - as table get busy and girl clearer overworked

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Barry M . 2018-05-12

MORE AT TripAdvisor

While your in the science museum have a drink or grab a bite. Coffee tea or a softdrink. Loved the salad, Prices not extremly high

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erikdefotograaf . 2018-05-05

MORE AT TripAdvisor

Visité el café en el V&A; hoy. La buena era bueno y el personal era amable, pero bueno sirve en platos de papel con plástico cubiertos fue muy decepcionante. Esto no debería estar sucediendo. También no agua del grifo embotellada disponible sólo en 2 libras la botella. Luego8n la tarde, cuando fui para un montón de Earl Grey me dieron una taza con una bolsita en como se les había acabado de ollas. Yo se pensaría dos veces a visitar las cafeterías de nuevo la próxima vez que visite el V&A;.

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diane s . 2018-03-27

MORE AT TripAdvisor

We visited Benugo while we were in the Science Museum. It is convenient and with seating upstairs plus space to park pushchairs downstairs it seemed the best option for me, my wife, our daughter and two year old granddaughter. Perhaps unsurprisingly it was busy at lunch-time on a Friday but we found a spare table upstairs. The queues for the food counter were slow and even slower for the checkout. There was also confusion as to where when you paid for coffee and tea with customers wandering around with trays of food and drink. The food itself was average. The sandwich menu sounded better than the reality with some of the ingredients such as avocado barely discernible; a teaspoon of avocado paste does not qualify as avocado in my world. The soup was lukewarm at best. Cafes often make the mistake of serving soup almost at boiling point but this was at the other extreme. The staff looked and largely behaved in a disengaged fashion. On a positive note the cappuccino and flapjack were fine and if I was visiting again I guess that is all I would have. So all in all a disappointment.

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John R . 2018-03-13

MORE AT TripAdvisor

Overpriced for what it is. Literally the worst food experience I had in London in a year! Service is really slow and it looks like they don't know what they are doing.

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rasukeri . 2018-03-12

MORE AT TripAdvisor

Občerstvení rychlou formou, ale dá se říci, že je to standart. Káva obyčejná, jídlo normální, ceny vyšší.

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Karel K . 2018-03-05

MORE AT TripAdvisor

Beutiful food and really good service

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Adam Monaghan . 2018-02-13

MORE AT Google

Fuimos allí para un almuerzo con compañeros de trabajo y probamos la envoltura de palitos de pescado. Precioso y acogedor en un día frío. En general buena relación calidad-precio - almuerzo cuesta aproximadamente £5 - y una amplia selección de opciones. La primera vez que fui me pareció un poco confuso el diseño - Orden - y pagar - entonces esperar a recoger su comida, pero creo que es sólo la distribución de la Rama Mayfair.

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Emma L . 2018-02-04

MORE AT TripAdvisor

We stopped at Benugo in John Lewis (Oxford Street) for breakfast.. If Managers don’t know how to train their staff.. they should be sacked! Fortunately no queue at all, just us. Three people behind the counter.. happily chatting to each other... one checking messages on...

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cullen2013 . 2018-01-28

MORE AT TripAdvisor

We had booked a pre theatre 3 course meal and arrived at the arranged time, to a warm welcome from very friendly courteous and hospitable staff. Each course was served efficiently, and we were very impressed with the delicious, high quality meal. Can highly recommend .

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Blod M . 2017-10-14

MORE AT TripAdvisor

Rather half-hearted place. Basic hot drinks and snacks. Our cappuccinos half filled the paper cups. Millionaires short bread and lemon drizzle cake unexciting at £2.75 each. Little effort made, doubtless due to captive clientele. Left the museum for lunch !

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portatheque . 2017-09-15

MORE AT TripAdvisor

punto di ristoro e ristorante interno al Museo di Storia Naturale. Ci siamo fermati qui a pranzo durante la visita. Mangiato bene,rapidi nel servire,cortesi,attrezzati per i bambini: hanno ricevuto subito colori e giochini per ingannare il tempo e sono stati serviti per primi. Ottimo posto per una sosta pranzo o merenda

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Daria M . 2017-08-29

MORE AT TripAdvisor

I had a coffee in here in the morning. It took them ages to make and was tepid when it did arrive. Later I visited for lunch, looking for something light but the sald bar looked a mess. Some wraps in the chiller cabinet had names but no ingredients printed on them. The sandwiches looked boring especially the ones for kids (feed the little ones rubbish). It seems to be doing a good trade though.

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Paul D . 2017-08-24

MORE AT TripAdvisor

Una gran selección de los principales comidas recién preparadas para satisfacer a todos los gustos. Una gran variedad de aperitivos. Algo para todo el mundo. Siempre lleno, lo que es una buena señal.

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Mr_Global_Roamer . 2017-08-20

MORE AT TripAdvisor

Paramos aquí para té, café, bollos y pasteles y estaban contentos. Había mucho personal en el mostrador, así que no hay que esperar mucho y todo etc. disponibles Bollos y pasteles eran frescos y agradables. Agua gratis y un montón de mesas disponibles.

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ian239 . 2017-05-22

MORE AT TripAdvisor

abbiamo finalmente mangiato una vera insalata! porzione abbondante e prezzo equo, locale spazioso e abbastanza accogliente.

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barbara b . 2017-05-20

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Comimos aquí recientemente en una visita a el museo de la ciencia y de la excelente exposición del robot. Tanto el Museo de la Ciencia y este café era muy transitada porque el café está en 2 plantas aún. Comimos el bake pasta que era muy buena, las colas no eran demasiado largos. En general, es un lugar decente para comer.

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HazelH72 . 2017-03-18

MORE AT TripAdvisor

Llamado en mis viajes por el museo y todos teníamos el café y la tarta, pastel, café también era increíble. lugar estaba bien limpio y el personal es muy profesional y certious. Sin duda volver

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Ritchie F . 2017-03-04

MORE AT TripAdvisor

Took my kids to the Natural History Museum and ended up eating here. The food was expensive, particularly the kids packs that cost £5.50 each for a small roll, a tiny cup cake, an apple and a small bottle of water. I decided to be adventurous and try a hot meal - what a mistake! One of the sides, potato and leek, had such a repulsive smell that I nearly threw up. I'm sure the potatoes were rancid. I didn't eat any at all. I should have complained when I was there but having two kids with me made it difficult. Awful food. I would not recommend eating here.

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Andrew S . 2017-02-23

MORE AT TripAdvisor

Due tramezzini e due succhi di frutta, una pasta divisa indue. Nello standard di questa catena, che si trova in altri quartieri a Londra. non era molto affolato. Pausa piacevole, prezzi equi per la città

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StefaniaGM . 2016-12-30

MORE AT TripAdvisor

OK for a quick bite and while not a massive choice it was reasonable. The prices are high, as you are effectively a captive audience, but the quality of the sandwiches and soups were good. Free water is available which keeps the cost down, although you don't find this out until after you have paid for everything else (including the water you picked up earlier).

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WilliamPayer . 2016-11-25

MORE AT TripAdvisor

Friday lunchtime. Mid November. Feeling hungry. So we choose the Benugo cafe within the London Science Museum. Had hot drinks there before and all OK so lunch we assumed would be OK too. Wrong. Yes the food looked appetising. So my son and I chose the pasta bake. £8.95 each for a smallish portion with one side. We both chose roasted vegetables. Lady serving us was affable enough. Food looked reasonable. My wife chose the fennel soup with a pretty meagre lump of crusty bread at £4.95. What with three hot drinks (small pots of tea at a cumulative £7.80) we paid and walked upstairs to the relatively quiet seating area overlooking some grand old steam engines below. Well now. The pasta bake. ZERO flavour. Didn't taste cheese at all. Just pasta in an insipid sauce. And the lower reaches were overcooked and dry. The roasted vegetables were swimming in oil with excessive amounts of the herb rosemary. Awful really. And at that price! I felt ripped off. The only way this review doesn't get 2 stars is because my wife enjoyed her soup. The saving grace really. £30.65.....£15 would have been too much. Will not buy food here again.

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Bob M . 2016-11-19

MORE AT TripAdvisor

During the visit in the amazing Science Museum we took a lunch in this self service restaurant. The soup was nice and the salad was very nice but the pasta baked (macaroni with cheese and ham) was cold and only some sauce on the top.Under that surface it was just cold macaroni.

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ChrisRibus . 2016-11-11

MORE AT TripAdvisor

We visited Benugo restaurant at Natural History Museum. The place seemed too empty for such a big museum. The service was quite quick, but we were suggested a dirty table. The food was just terrible. We ordered classic burgers and ham and mushroom pizza. The meat in the burgers was burned and the burger was served cold. The mushrooms on the pizza were also burned and we found a human hair on top of it. That was just disgusting!

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_ausra_ga . 2016-11-06

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Dopo la visita al museo abbiamo pranzato al ristorante Benugo. L'impasto della pizza era buono come anche gli ingredienti, i primi erano saporiti. Prezzo un pochino sopra la media , ma va bene così.

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Piccolokuki . 2016-11-03

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I had a relaxing visit to the Benugo cafe at the Science Museum today. It was relatively peaceful there despite some schools being on half term. But avoid next week when most schools will be on half term. The New Yorker sandwich I had was delicious - turkey, bacon, cheese and salad - but not cheap at £7. An Americano coffee was £2.65.

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J150505 . 2016-10-19

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Por 13,95 libras el menú no se puede pedir más, 8 libras los menores. Eliges cualquier plato de la carta un postre y una bebida.

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Pedro Luis D . 2016-10-15

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The setting for this restaurant is really nice within the Natural History Museum. We had a mid-week stop and it was quite empty. You put in your order up front and pay for it before being shown to your table. We both had the Mac and Cheese which at £9.00 is very cheap for London and we had garlic bread with cheese to go with, also relatively inexpensive at £4.50. Not the best maccheroni we've had by a long chalk. Sauce too runny and probably too big a portion but not too bad.

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MrMadmagpie . 2016-09-24

MORE AT TripAdvisor

Very nice place to visit, for people that like science or even to the ones that simply would like to have a time travel.

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391rodolfop . 2016-09-18

MORE AT TripAdvisor

This is chain of restaurant in London. Good decor with hugh seating area. Good food. Service is bit slow guess as they prepare fresh pizza once ordered. One has to order food and pay at entrance. based on the table allocated hostess will show you your table. Food is served at your table. They have open kitchen and you can see your pizza being prepared.

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Ashok2906 . 2016-09-06

MORE AT TripAdvisor

We have a Benugos at work and stopped at the Science Museum. Some of drinks a bit pricey but isn't everywhere.Love the flat white and my eldest loved the chocolate milk.

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MattyA32 . 2016-09-01

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Pas très bon, les plats ont une gueule de réchauffé, si vous pensez à manger au musée après la visite, je vous conseil de manger dehors ! Vous êtes certainement pas a Londres pour bouffer cet espèce de "cafétéria" Cheap et cerise sur le gâteau, l'attente est LONGUE pour une prestation médiocre, service trop long .

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Jean-Luc V . 2016-08-04

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科学美術館の中のセルフ式ですが、味は本格的。スコーンもマフィンもダージリンティーもとっても美味しかったです。

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moraleja2014 . 2016-04-13

MORE AT TripAdvisor

Huge place, well managed, great prices and great food...thought the huge queue was going to take an age. But you order and pay at the counter then a waiter comes and takes you to an allocated table which you cannot change. Pizza was excellent and freshly made in view....very impressed

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karenthomas62 . 2016-03-27

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Lugar legal para uma parada de descanso e reabastecimento durante a visita. Comida não desagrada, mas podia ser melhor! Atendimento cordial.

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Meire M . 2016-02-19

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What seems odd is that you have to choose your food and pay for it before you sit down. However, that worked well, as you don't have to wait for the bill at the end and they was no pushing for tips from the waiters. We were there at 1pm on a Sunday and were served very fast.We chose 3 of the fixed lunch deals with a price of £12.95 for drink, mains and dessert seemed quite good. We had the pasta carbanara which was a huge portion, pizza four seasons which was OK, classic burger which was OK. The tomato soup we bought extra was delicious and very filling. Basic choice of menu but a good place to eat and restore energy at the museum.

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Yas46 . 2016-02-12

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Stopped for lunch while at museum. Spent over an hour, incl 45 minute wait for food. The food itself was mediocre. Pizza had virtually no sauce. Pork chop served at room temperature. Particularly disappointing I've the cost.

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Lloyd M . 2016-02-06

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Nice enough place but massively over priced - even for London prices!£1.80 for a small can ok Coke is ridiculous, the hot chocolate; £3 for a small cup, however was tasty, but average.

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Chelsea H . 2016-02-03

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I have eaten at benugo's at airports in the past. I really like the quality of the sandwiches and snacks. We had drinks and sandwiches which were all really fresh and inviting.Prices are reasonable for the quality offered.

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dexterBucks . 2016-01-03

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Firstly they got wine order wrong. Served by a rude waiter with no apology. Then came our meal...Luke warm macaroni and chips. We asked it to be reheated ..again no apology. After ten minutes of waiting the replacement food was inedible worst macaroni we have ever tasted. Sat with our untouched plates for a good 20 minutes no staff approached us even though they were clearing tables all around us to see what the problem was. We gave up in the end and walked out. Food here well over priced and very poor quality. In hind sight should have asked for refund.

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diana44410 . 2015-11-22

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Largas filas para servir los alimentos. Café apenas aceptables. Muy básico en las opciones de tortas, tartas o sandwichs. Para tener un público casi cautivo, el que recorre el hermoso museo, debiera tener mejor servicio. Más sabiendo que la cadena Benugo es buena. Atención no muy esmerada.

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norberto r . 2015-11-03

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Tomei café da manhã. Tem frutas, iogurtes, pães, tudo bem fresco. Valeu a pena, atendimento bem rápido.

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IsisBYM . 2015-10-25

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Whilst visiting the museum, we queued for 29 minutes only to be told there was next to no food left. What we did have was not even a full portion but was still expected to pay full price.The staff seemed totally uninterested and I can only assume that is why all the tables were left full of dirty cups and plates etc.The museum is fantastic but this restaurant like all the others in the museum, not only let it down but charge you a small fortune for the benefit!!Put me off the museum and would definitely never attempt to eat here again.

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synprop . 2015-10-16

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No queue and moderate pricing given the captive audience. Takes ages (25 mins) for food to arrive, which got tipped into my lap by embarrassed waiter who couldn't hold plates which had been under hot lights for too long (burger and fries tasted like that too). Would advise going for the salads - they looked best.

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tombarker123 . 2015-09-20

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Rude staff- most unlike Benugo. Average coffee and overpriced food with paper bags you help yourself to without tongsHorrid

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Andrew L . 2015-08-25

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Very basic with a small selection of food. Lovely ice cream. It helped us to refuel on a lovely day at the museum.

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DublinMumof2_e . 2015-08-20

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My first visit here. I wasnt overly impressed. A long que, very expensive for what you get and nothing special food wise. The coffee didnt taste as great as i was expected and the roll was slightly 'hard' in places.

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bubble_fair . 2015-08-18

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I used to work for a company under the same umbrella as Benugo and I loved our cafe in the office and the food. They do great breakfast muffins and lunchtime sandwiches and salads but this particular cafe was overpriced due to being in the Science Museum and you being a captive audience. It's bad enough that the prices rise massively in London but this was a joke - £4 for a large milkshake, which wouldn't have been so bad as it was a day out at the museum and a treat for the kids, however, had they tried to palm me off with that size as a large coffee, I would have complained. It was tiny and not worthy of being called large! The small was ok for a 7 year old but was only a £1 cheaper!

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Nicole S . 2015-08-13

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Ótimo lugar para um almoço rápido entre visitas às diferentes alas do museu, ou um café e lanche da tarde. Muito agradável.

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vimazin . 2015-08-13

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These are inexpensive cafes for a quick coffee☕️ and bite to eat . They are all over London and really reliable.

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Lisa R . 2015-07-12

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O Benugo foi o primeiro sítio onde me sentei para apreciar pela primeira vez o fantástico chá inglês. A escolha era tão diversificada que foi complicado para mim definir o melhor. Lá me decidi por um chá, um cappuccino e um delicioso muffin de mirtilos. Estava tudo excelente. Não podia ter pedido melhor naquela tarde maravilhosa de Primavera. O ambiente do Benugo faz lembrar uma antiga fábrica que tomou agora novos moldes. Os empregados são muito prestáveis e dão-nos conselhos relativamente aos seus produtos.

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Nikita_Hortensia . 2015-07-09

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Great coffee, good snacks and a quiet place to sit overlooking the hustle and bustle of Waterloo station concourse.

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ChrisHWoking . 2015-06-03

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