The Pheasnt in Hightown in Sefton

Had relatives over from East Anglia and took them out for lunch. 3 of us had `so called` fillet steak sandwich and one just soup, lucky man! The sandwichs were unedible, the cob was rock hard the meat was scrag end. The meals were sent back . We were embarassed by it. Charles Davies.

My first visit to the Pheasant since 2017 and I was presently surprised. The Sunday Roasts were excellent, and the choice of sweets was great. Our server, a blonde haired lady with glasses, was lovely, so professional and helpful. What I do not like is the adding on of a 9% service charge. Tips should be left to the discretion of the diner, not added to top up poorly paid staff wages. Pay your staff a reasonable wage. Would we go again...yes.

We took the grand kids for lunch 4 of us. The kids meals £7.95 they both chose tomato and pasta it looked so dry as if it had been under the heat lights, We chose two courses £18.95? a chicken burger and fish and chips which was nice only the peas were stone cold, We thought we’ll give the kids our dessert but the waitress said your better buying the kids ice cream £3.50 each which we did, so by then we didn’t want a dessert. I went to pay the bill it had a brake down on the bill the kids meals £7.95 x2 then wet @ £11.58 I ask what it was was it waitress service the girl said she didn’t know, I said you must know she replied it’s your food as I wasn’t getting anywhere I paid the bill with this £11.58 on it it came to £70 which for what we got I thought it was expensive. I rang the next day to ask if they could tell me what this wet is at £11.58 The girl replied I told you the other day it’s your food, I asked if she could explain what food the reply was “it’s part of your food” I definitely won’t be going back.

What can I say it never lets me down. The staff are always friendly and welcoming especially Michelle always smiling and happy. It’s great when you go in and they remember you which is great. Always made to feel welcome. Excellent service as usual and food outstanding this time I opted for seabass and to finish off was a chocolate bomb. I so look forward to my visit always as it’s great to see great team and standards. Excellent 5/5 if I could give more I would.

Very glad I came here for my dinner. Food was brilliant and the service was spot on. Jackie was amazing and checked in on us during our meal, full of smiles!

Our friends are local and told us to eat here. We weren’t disappointed. Manager was really friendly and accommodating.

Thoroughly enjoyed our night at the Pheasant. We were informed on arrival that they were busy and there may be a little wait on the night. Overall well worth the wait and the staff were helpful and friendly. Food was great and a really enjoyable...

Absolutely fantastic, food piping hot . Good menu choice and the desserts where really creative and a good size . We will definitely return

It is a lovely place where the sun seems to always shine. Slight wait due to volume but no issues with the meal or staff. They all seemed efficient and friendly.

Stopped here after the sunflower walk with the Family. Looking for a table of 7 at short notice… they were quickly and friendly to accommodate us, even though it was extremely busy. Staff friendly. Dog friendly and great food! Sunday roasts were fab!

We’ve visited this pub before and thoroughly enjoyed the food. Came at lunchtime today and it was chokka. Was told there would be a 30 Minute wait for food, being in no rush we decided to stay. Food arrived shortly after 30 minutes, piping hot...

what a lovely time we had. Friendly, attentive staff and management. Great food and great service will be back again soon.

A fan favourite. We love coming here and our little girl loves it too! I’ve been coming here since I was a little girl myself! A fond local

Great meal , lovely an hot and the service was fast. The pub itself is also lovely. Really enjoyed the selection that was on offer on the menu

Fantastic Sunday lunch. Been a few times with the family and never disappointed. Nothing is ever too much trouble and never wait too long for food even when the place is packed. Highly recommend

Second time visit. Food is of a decent standard of society you get what you pay for. Service is excellent and pub is set in beautiful surroundings. Great little place to watch the sunset!

Fabulous food , very clean and welcoming staff. Highly recommend. Also the menu has plenty of choice and the puddings where to die for . Thank you

Great little space for a drive out in the sun. Sat outside with doggo, staff were friendly and food was to a good standard.

Surprisingly very good! And dog friendly me and my partner had lovely meal. he went again with work friends and said again an excellent meal.

Visited last night tea time, been loads of times before as it’s a cosy local pub but last night the food was disgusting hubby got chicken which was white and Luke warm he didn’t eat it and I got fish cakes which where fine just...

It's hard to know where to start on this review, personally, I don't get any satisfaction in doing a bad review but in response to a visit yesterday (08.02.2020), I feel it very necessary. My partner booked a table for the two of us the...

We go to Crosby Liverpool a couple of times a year and the Pheasant is 5 minutes away from where we stay, so we are happy to have this country look Gourmet Pub as the local! Good menu, nice decoration and a welcoming fireplace. Have...

Went to The Pheasant last night for a meal with my wife. Lovely food. Lovely atmosphere with a log fire, to warm us on a stormy night. Our server Olivia recommended the specials menu. My wife had Cod Loin on a bed of Oriental stir...

1 ☆ Maître d (front of house) - lifeless / inattentive 3 ☆ Service - food came out slow 3 ☆ Food - enjoyable 4 ☆ Atmosphere - cosy "Disappointed with the maître d". We walked into restaurant at about 5:30pm and asked the maître...

I have never failed to have a bad meal at this wonderful pub just outside Hightown. An easy location, comfortable & clean surroundings. Staff super attentive. Dave & Dan from @dazzlers_allotment are great fun, they remember regulars & soon find new customers become regulars too....

Visited here with my parents recently; it was my first time but they had been before. First and most important thing to say is that the service from our waitress Rachael was excellent. She was so friendly and attentive from the start, nothing was too...

As soon as we walked in , there was someone on hand to check our booking and take us to our table . Menus in hand by our lovely , bubbly ,friendly and professional waitress Ann Marie , nothing was a problem, the food was...

In all the years that I have visited The Pheasant it has been amazing and fab. I have been going since I was a young boy with the family and never had a problem. Unfortunately I was ever slightly disappointed, the food was great as...

! Cold inside, linguini ordered, arrived uninteresting VERY mediocre, looked like it had been hanging around a good while, disappointing, Rum Baba ordered! Sponge with cream, my sister and I won’t be going again, slow service, overall poor,

Visited for lunch, it took 30 minutes to take a drinks order waiting another 10 minutes for them to arrive. Starters extremely overpriced, lamb kofta with less that one skewer of meat, mains were burgers that we average at best. Sides are extortionate for the...

I’d say it was excellent last Wednesday but to be totally honest, disappointing when I came back with friends on Sunday. Perhaps because it was much busier due to the exceptional January offers. If you could keep standards as high as they are midweek it...

Been there twice in the last two weeks. Staff fantastic. Very friendly and helpful. Being a fussy vegetarian nothing was a problem. Food was lovely. Can’t wait to go back.

First off the quality is as good as always but the imagination in the menu which op made this place special has gone. Choices either all day menu or lunch rather 2 for 1 pub catering choices, also three choices were not available we were...

Wish I could give higher but I can’t unfortunately. Our mains were smashing but starters were extremely bland; everything is expensive for what it is and food takes soooooo longggggg to come to your table (thought this was a one off last time but same...

We popped in here for lunch on the off chance as it was my partners 50th Birthday, and as always the staff were friendly and accommodating and we were escorted straight away to a table. We both enjoyed a lovely dining experience, my partner had...

Anyone looking at the menu on line may think that gluten free alternatives are unavailable but that is not true. The server gave me an iPad with the contents of menu items on it. It’s not ideal as I had to scroll through some items...

We visited the Pheasant as a group of 8 and were very impressed with the restaurant. The food was very nice and service came with a smile which is very important, even though they were very busy, definitely recommend here.

Nice place looks like it’s been refurbished ? Nicely decorated out for Xmas . Toilets a bit of a let down and look like they weren’t done up at the same time, bit tatty. Long wait for food , same on our last visit but...

We arrived & were taken straight to our table. The staff were very helpful & efficient. The food was delicious. We had a lovely evening here & would recommend it. We will definitely be back.

Went last night after receiving an e-mail advertising the festive menus. Booked the table online and selected the indulgent menu. Arrived and was shown straight to our table restaurant seemed quite for a Saturday night (7.45pm) Staff were pleasant and drinks order taken(on the menu...

I looked for an email address to write to, but the pub doesn't seem to have one, hence my review here. 6 of us visited this pub on a Friday early evening recently to celebrate our grandson's 6th birthday. It was his choice. We'd all...

I haven’t been to the pheasant for quite a while so we booked an early evening table for our family of three. The pub was warm and tastefully decorated. We were asked for drinks as soon as we were seated. Food orders were taken swiftly...

The food is amazing the staff are do friendly and helpful especially Jackie...from start to finish the food atmosphere and cocktails were amazing...a truly beautiful place to eat

Amazing service food was wonderful Rob our waiter could not do enough for us I had the salmon which I have had previously no disappointment there. Dave had lamb koftes he would choose something different next time So glad we gave this place another chance...

Visited with a friend for an early dinner. Good welcome, lovely atmosphere and a good choice of gluten free food. In the past it has been difficult to see what is gluten free and what isn’t but now it’s much easier. We were given an...

My friend and I went for an early dinner, we had the set menu. The staff were pleasant and helpful. The service was good. The food was lovely. The setting is lovely. I feel the set menu is good value. We will be going again.

The Pheasant is a very nice pub, friendly staff we had a family early dinner there for a Birthday, requested all 24 of us to pre book meals, then on last minute changed the menu which caused confusion. The service was slow and although the...

Me and five friends visited today.. Staff were brilliant,very varied menu,food amazing. Lovely atmosphere.Very accessible for disabled people..very clean place.Well stocked bar. Will definately be going back very soon..

We walked in and hadn’t booked- luckily we got a table as the restaurant soon filled up! All of our meals were enjoyed without a single complaint! We received great service and the restaurant has quality decor and feels relaxed and warm. I’d love to...

We had lunch at the Pheasant today ..unfortunately the had run out of egg for the gammon and eggs 😕 so had to try to choose something else . and our starters of pate came with a couple of slices of baguette .No Garnish .and...

Visited here last Saturday evening with friends we had booked ahead & were seated straight away .extensive menu we had olives & bread to start mains were the sea bass x 2 I had the seafood linguine & our friend had the pork belly ,all...

Booked a table for 9 to be told when we have arrived that they have stopped serving food, absolute disgrace

We’ve been many times and they never fail to deliver. The greeting you get is always friendly and welcoming. Being Sunday it was extremely busy but this didn’t affect how quickly we were served. We all had roasts and none failed to hit the spot....

The food is very well presented and tasty, they even have an extensive gluten free menu. The staff were very good when they took the order. However that is when it all went slightly wrong the service was very sloppy and slow. Our meals arrived...

Me and my friend often come here for lunch . The service is great and the food is lovely. The 2 course special is good value for money. Definitely recommend this place.

A little out of the way but a nice restaurant with good service and menu - nice starters and traditional roasts

My wife and I took our two granddaughters for lunch on a wet Wednesday during the summer holidays. The waitress took our order for drinks which were delivered quickly to our table. The girls asked for chicken goujons. My wife went for the spit roasted...

Really nice restaurant in pub setting. Extensive menu with something to please everyone. Lots of things which a fussy eater like me would enjoy.

Went with my wife and 2 friends for Sunday lunch last weekend. We were very surprised to be served our food less than 5 minutes after ordering and when it arrived the presentation looked as though it had been thrown on the plate any old...

Went for meal yesterday lunchtime.What a mistake!!The smell of fish when you enter is very overpowering and off putting!We should have realised it was a mistake and left then but we were shown to a table,given menus and ordered drinks.Things went downhill very quickly when...

I haven't been to this restaurant for some considerable time, but had lunch there today, the menu was varied with varying prices to suit. We had chicken and bacon salad which included avocado, brocolli, carrot, spinach and was extremely tasty and so filling we didn't...

First time to this place... really disappointed, firstly asked the waitress could she change a wrap on one of the kids meals to chips and she said it wasn’t possible and I had to pay extra if I wanted chips! Starters came the mushrooms were...

We visited at 6:40pm today. Ordered food and drink and when it came it was great. As other diners began to come in, the service just disappeared. Couldn’t get a drink and after ordering one it took forever to come. After finishing dinner, neither of...

We visited this restaurant on a Friday evening at 7.30. It was less than a third full yet we were seated in a narrow cramped section very close to other diners who had all been crammed into the same section. All the time we were...

Visited with a friend for lunch, meeting here on numerous occasions over the years. Thought the current lunch menu was excellent with many dishes that I wanted to sample. Really enjoyed the aubergine flatbread- different and tasty. The day was bright and sunny and we...

Love this place but disappointed with today's visit. Mojitos were not ..nice sent them back..still not good.. so asked for some lime cordial to fix them ourselves. The nut roast however was amazing.. Deserts as in the photo .. poor .. the Eton mess was...

Called in recently for lunch with my family and had a very pleasant lunch. Nice interior and also seating outside. Good friendly welcome and a large bar which had some great beers, the Asahi on draught was great. Two menus lunch and the standard menu....

We have eaten here many times over the years, although not during the past 12 months. Today's visit was a big disappointment. The food was dreadful. I ordered beef and Guinness pie from the specials menu and expected it to be special. Instead, it was...

Service is non existent. Menu is designed to confuse. You think you are ordering within the set menu to only find when the bill arrives, exclusions apply. To top it all £4.40 for a pint of beer , complete joke. Will I ever return .........

This restaurant is a favourite of ours however on our recent visit we were filled with disappointment- food was definitely not up to its usual standard. We arrived to find on the warm Sunday that all burgers were sold out which I felt the restaurant...

I organised a family get together for birthday celebrations. The group was 16 in total. We had a dedicated member of staff who looked after us throughout our experience. The Sunday menu was quite extensive and wasn't just dedicated to the traditional Sunday roast. I...

We both like it here always enjoyed our food choices. Very laid back afternoon staff helpful and friendly. Would like more of a selection on the dessert menu.

Warm, dry day. Just right for lunch at table outside. Sadly not. A young man claiming to be the manager said there'd be no service outside. Asked why this hadn't been explained until after a twenty minute wait, he became dismissive and quite confrontational. So we left. Few of the tables inside were occupied.

This is my 10th visit to the pheasant. Never had a bad meal here, the food is always lovely and the staff are very attentive and professional. Josh looked after us this evening and I couldn’t fault his service. Fabulous place to eat for a...

Really enjoyed our visit here. Service great throughout. Nice welcome to our well behaved hound as well including dog biscuits on hand. Nice starters - mushrooms came in a little pan. Lovely toast with them. Salmon tacos were soooooo tasty. Daughter had fried halloumi main. Great tasting with good chunky chips. I went for lobster and crab cakes. Great tasting and lovely pea sauce base. All at fixed price so very reasonable lunch. Thanks.

Why oh why do we keep going back hoping it will improve???? Booked a table 2.30 arrived 10 mins before 4.15 still here waiting for desert!! Food is good but service is awful

We booked via the telephone booking service, an experience in futility itself, if you want more insight press 1 !

As there are not that many places open on a Monday we ended up booking a table here. Staff were very pleasant and helpful. Food was excellent, very tasty and good value....2 courses option. Bottle of house white wine was excellent. Very surprised and pleased with our visit.

Looking for somewhere to sit and eat and followed the road towards a Harvester, but bumped into this eatery instead.

This place used to be our regular every Wednesday night before it was taken over, it now is awful, the staff, the food, it even puts you off the drinks.

We popped into the Pheasant for a mid week dinner, neither of us had been for a long time. The decor is very comfortable, nice big wondows, open fires, lots of parking. The menu was varied and the staff were friendly and helpful. The pizza oven was on the go when we artived and the smells were lovely. My partner had a spicy pizza and said it was one of the best pizzas he's ever had! I had one of the healthy option salads, which had kale and cauliflower with baked sweet potato and avocado, and added a portion of chicken as an option. It was very tasty indeed, and we both said we'd go back to have the same things again! It is very nice to see places put the calories of food on the menu - even though they were only marked on a few meals here, it's a good start.

Usually enjoy my meals out here, but last 2 times shocking service both times more so my last time going. Pub wasn’t busy either. 20 minutes waiting for drinks after ordering and we had to ask for them to see where they where and then they still took time to come over. And they were soft drinks and water so no preparation time required. Food took so long also after ordering. Didn’t wait to have desert was so stressful. And full of flies. Was sick of trying to get flies away from meal. Won’t be going again which is a shame as was my favourite place to eat.

The pheasant is a lovely pub with lots of space and parking. Unfortunately I don’t think the food matches the price. Don’t get me wrong it was nice but not great value. Would be a once in a blue moon place to visit.

Menu looked really promising on the website but unfortunately the food was poor.

We have been coming to the Pheasant for many years and I have written a few reviews both positive and negative, I hope I have been fair on all occasions as we do love this place, but last night we returned again for our 45th Wedding Anniversary and we were not happy.

The hubby and myself decided to take a drive out for food somewhere different, we decided to drive past quite a large pub and ended up at this small establishment we didnt reserve a table but they attended to our request for a table for two. We were shown to a table by a man who placed the menu on the table and just walked away.....would have been nice if he asked us if we needed a drink before walking away but hey ho , it obviously wasn't his job. The waitress appeared and took our order and drinks. When the food arrived it was spot on....slightly pricey but nice. When we started to eat I noticed flies....flies.....and more flies, not good. All through our meal we were battling to keep flies off our food, when I looked around I noticed we weren't the only ones having trouble with them. We looked up to the ceiling to see loads of the bliters just sitting off on the ceiling. Needless to say if we decide to venture out for food we will be driving past this place and it's a shame. A bottle of wine with two starters two main and two deserts came to £89.

We booked on their website and arrived early to have a drink.

Taken out for a thank you meal .Nice surprise to have a very enjoyable lunch from the fixed price menu. A limited choice off the main al a carte menu. Good quality food served attractively. Much better than my last visit a few years ago. Pleasant and knowledgeable staff who recognised our host who had eaten there the previous week.

Had a fantastic meal on Thursday 28th June - ambience, staff wonderful. Booked a lunch for 3 of us the following Sunday (1st July) - it was a totally different experience. We all ordered roast pork, which was disappointingly chewy, but worst of all - there was NO APPLE SAUCE! Normally this dish comes with baked apple, but that was missing too.How can a chef organise a pork dinner and FORGET to order apples to go with it?Surely you'd even have tinned apples in the store-cupboard as a stand-by?

This was an unplanned stop on the way to Southport. We had passed The Pheasant earlier and it looked attractive, so we decided to stop on the way back. We were seated quickly, and provided with the menu. We were very thirsty, and there being no sign of anyone coming to take a drinks order, Mum went to the bar and spoke to the waitress, who said she would bring the drinks over. The place wasn't busy as we arrived at about quarter to three. We had been there for quarter of an hour before we finally got a drink. We were so annoyed at the long delay we had actually considered walking out and going elsewhere, but as we were just about to leave, the waitress brought our drinks, so we ordered food.

Food was ok although not much choice for lunch menu but service was atrocious. Not sure if it was lack of kitchen staff or frontline table waitresses. Either way they were run ragged. Got there about 1pm and didn’t get out until after 3 pm and that was only main course and sweets, only wanted light bites. Restaurant had no air conditioning and was roasting. No won’t be back and was quite pricey. Very Dissappointed.

Lovely place for a get together. We popped in a couple of weeks ago. Very friendly staff. Great service. Wonderful food. We will be returning very soon.

Booked a table for two as my sister was visiting from Hull - although we were early we were seated straight away and ordered Sunday lunch trio - portions of meat very small and service awful - we declined dessert and asked for the bill - waited 40 minutes for bill to arrive - had to go and ask at the bar -when Grace came over no “how was your meal” she just handed the card machine, just about offered a quick thanks and was gone. I had advised her earlier that gravy was spilled on a chair on a table opposite in case the table was reserved - her comment was “on the chair” but did nothing about it and still all over the chair when we left - in all we had a mediocre meal and wasted over two hours on a glorious day -

From the initial contact to the friendly goodbye we were all very impressed with our visit this evening. Easy to book on line. Nice choice of good dishes on offer, including some healthy options.

We were on a day trip to the area, looking for somewhere for lunch. Saw the sign on the main road and thought 'why not'? Gingerbread it was Father's Day we were fully expecting to be turned away - indeed, out was full but we were quickly shown to the table. Lovely, friendly staff served us. The food was good, especially the starters and desserts. We did have to wait a LONG time for the main course and I have a slight suspicion the plates were sitting on the pass for a bit-the separate vege were lovely but those on the plate felt a little"warm". However, it was all ok and we had a very nice time. I would certainly consider returning for an a la carte dinner if I were in the area again.

We had a wonderful meal here. The waiting staff were very attentive and very patient with our elderly relatives. The food was great and very good value.

A pleasant country pub which has a varied menu and very pleasant staff. The mushroom starter is excellent. The Crab and Lobster fish cakes were well presented but a little disappointing. It was more like eating creamed potato in a breadcrumbed casing with little taste. However the ribeye steak and the chicken and leek pie were both tasty and well presented. The baked cheesecake dessert was also excellent. Overall an enjoyable meal in pleasant surroundings.

It was our fault using the Gourmet Card and not realising that the set price lunch was a special offer so the 'offer' did not apply. Had we realised, we would have chosen different dishes as we were charged the full rate before the Gourmet Card discount. There really was no benefit using the card. We had a starter each and then gammon which was very salty and hot but soggy chips. The food was average, service ok though the greeting was not over friendly as we were told there were only three tables we could sit at. Be warned, it is a dog friendly restaurant which is not very hygienic and unpleasant if you are not a dog lover. Overall, it was disappointing and we are very unlikely to return.

Called in on speck as we drove past. Never been here before. Pleasant staff showed us to a table. Drinks order taken and arrived quickly. Food ordered. I had roast belly pork and scallops, delicious! My wife had crab, king prawns linguine. Also delicious. Coffees and lemon cheesecake to follow...great.This is not your average pub, it's far better, so the prices reflect this.

I don't know why there are such awful reviews. We popped in tonight, my partner and I, 3 children aged 14, 12 and our 10 week old baby.