The Pheasant Inn in Allerdale

Following the Management Response to my initial review, I deleted it and have written a fuller version here: My initial review: If you ask for the beef madras, expect something that looks and tastes like beef stew with curry powder. Also, if you comment about the late arrival of your meal, expect a reply such as "I've only got two pairs of hands [sic]". My fuller review: Let me first say that I wasn't the only person to complain about your beef madras. Nevertheless, if you think the dish was satisfactory, then neither will I be the last. Secondly, the comment made at the time about the delay in receiving the meal wasn't made as a complaint. It was simply to say that chips were expected with the main course. The person who made that comment wasn't me, and didn't deserve the response he got from your waiter. With regards to being rude and disrespectful to your staff, you really need to learn the definitions of those words, as does your waiter. The only time I had a negative interaction with your staff was when I said that the beef madras was the most unusual that I had ever come across. Instead of being offended, you ought to take it as a learning point. I have been served curries in many traditional English pubs and restaurants in the past, and none were like yours. As for my Google reviews, you will see that out of 26, 12 are 4 or 5 stars. Aren’t you disappointed that yours isn't one of them?

Staying locally, and decided to try as menu looked more adventurous than others, and reviews very favourable. Traditional old style Lakeland inn, interior very pleasant and welcoming. Despite dining on Tuesday evening out of season was doing good trade with majority of tables reserved. I had the gammon, which was excellent, my wife tried the venison casserole. This had plenty of tender venison chunks, but let down by a rock hard suet dumpling which the knife struggled to make an impression on. Had obviously been made a while before and kept warm for a prolonged period. Mentioned this to the waiter but no gesture made and we did not press the issue. Drinks not particularly cheap even by Keswick standards.

Just had a great meal to end a fun weekend in Keswick with friends… the pub is really busy so we did wait but well worth the wait when the food arrived!! 10/10 to the chef… top tip.. if you’re ordering lamb Henry, skip the starter 😂 thank you!

The most delicious Sunday roast I have had. Yorkshire pudding absolutely amazing. Followed by sticky toffee pudding 🍮 staff very welcoming. Lovely atmosphere. Must book in advance.

Visited for a family meal whist holidaying in Keswick and the food and service was really good like every year.If you are after good food and friendly service you will not go wrong here.The pie is as good as you get anywhere.

We were thoroughly impressed by the food and service after visiting for Sunday lunch. Me and my partner order a pork and beef traditional roast and both left with fully belly’s and a new favourite spot to visit in Keswick. The meats were cooked to perfection, the beef was tender and the pork came with crackling in the mashed potatoes! All the vegetables were cooked and presented incredibly well and my partner tried, and loved, roasted parsnips for the first time! For dessert we got the gooseberry & apple crumble with custard and the special cheesecake - white chocolate and caramel - with cream. Both desserts were delicious and we both cleared our plates! Also a good selection of beers available. Highly recommend the Pheasant Inn and it is more than worth the 10 minute walk from the town centre!

We booked a few days in advance for Sunday lunch during a weekend away. Service was actually really quick (we thought it might be slow due to it being a busy Sunday) and we both enjoyed Sunday roasts and puddings! Couldn’t fault anything with the food or service. The meals were delicious and great portion sizes! Would definitely come back again if we visit the area.

Absolutely awful customer service. I went there today at around 4pm. If it's just drinks you want just go to The Filling Station across the street or even further into Keswick.

Staying at lodge park just 5 mins from this little gem of a pub 4 adults and two young children we had a pleasant walk here for our evening meal and have to say was absolutely spot on !! Portions generous, all meals were delicious staff very pleasant and hard working, would highly recommend this lovely traditional pub but advise booking as gather it’s really popular! Top of my list when next in area👍

We only booked our meal about 3 hours before we booked for 5.45 that evening. On arrival, yes the pub was extremely busy, which can always be taken as a good sign. The two waitresses were rushing around, but we're always pleasant and accommodating. My only gripe was that we were sat on a small round table in a walkway and I had to sit sidewards as to get my legs under the table. Saying this, we were very lucky to get a table that night so shouldn't complain. We both ordered the beef pie, which was really tasty and had real chips and. vegetables. It was one of the best beef pies I have had. Due to us having booked to see a show at the theatre on the lake and we're getting pushed for time we unfortunately could not have a pudding even though my mouth was watering at the gooseberry, apple and treacle crumble. I feel like going back today just for the pudding 😁 We would definitely recommend this pub as I said earlier, this is what proper pub food should be like. Well done to your chef and staff in the kitchen. When we next visit the Lakes from our home in Yorkshire we will definitely book to come again and hopefully have enough time and room for a pudding !!!!

Excellent food, beer, atmosphere and very friendly My so and I visited with our naughty labradoor on the off chance for food. We were accommodated and had an excellent meal, my son stating that the beetroot bourguinon was the best vegan meal he’d had in a restaurant.

We had a really nice meal at The Pheasant. It’s very busy (which I take as a good sign) and need to book but it’s well worth it.

Fabulous meal in a cosy welcoming inn. Looking for somewhere to eat and found the pheasant. They were fully booked but they rang back shortly after as they had a cancellation. So glad they did. We walked into a small and cosy inn with friendly happy staff who made us feel very welcome. We ordered our food and there were no long waits. Everything was hot freshly cooked excellent produce and beautifully cooked and really tasty. Portions were generous and we weren’t rushed at all. Staff were helpful when our taxi was late. We will certainly be back and would recommend for a good meal out

The last couple of times we've popped in for a coffee service has been poor. For nearly £4 a cup, one would expect waitress service, told trays at end of bar help yourself, asked for latte to be served please in a glass cup not small cappuccino cup, staff brusque and surly and down right rude.

Four of us and our dog came for a meal last night and felt compelled to write a review as everything about the Pheasant Inn was excellent! Lovely atmosphere, friendly staff and superb food (the chicken,bacon and leek pie WOW!) Truly hadn't enjoyed a pub meal as much for a long time. Thank you! We look forward to our next visit.

Great service and really nice food. The atmosphere is wonderful and the staff are very friendly and attentive. Would recommend as a great place to eat in keswick.

We went for dinner and brought our jack russell puppy. It was a lovely dimly lit pub atmosphere. Staff were very friendly on arrival and we were quickly sat down. There was reasonable room for our pup to sit beside/under the table. Our 1st server was a young lad he made a minor mistake with our drinks and we had to wait quite a while. This was quickly sorted by the 2nd server (not sure if he was the manager). He sorted this quickly with no fuss and even took a drink off the bill which was very nice! The staff couldn't have been more helpful. Choice of food is fantastic with so many lovely options. My partner got cream tomato soup (sooo tasty) and chicken and leek pie (lovely). I got parsnip fritters (tasty with quite a unique taste) and also the ribeye steak (beautiful and the peppercorn sauce was lovely. Left the meal feeling very full and had no room for dessert! Would highly recommend going here for a chilled out enjoyable meal for a couple or a family :)

What a shame, this place has unfortunately gone downhill since the Inn Collection have taken over. Came for a long weekend, the room was great but was not serviced for our second night. The evening meal was positively average and came without the promised samphire and capers. We sat in what used to be a lovely appointed ante room turned into a dining area which was actually nothing short of being a corridor for staff to access another dining area. Getting your shoulder bumped every time they passed . There’s not enough staff, the main cosy bar is unmanned and you have to go to the now main bar and queue (8 minutes to get a beer) . This used to be a Lakeland gem……sorry it’s no longer worth it🥴

Really nice to have somewhere that had game on the menu. Food was hot and tasty. Nice friendly staff and not bad prices. My only slight criticism would be that my pheasant was slightly over done so had gone dry however the sauce and other parts on my plate made up for it.

We were so happy to get the last two available seats at 3.10pm on a sunny Easter Sunday, after a long walk. Ordered Sunday lunch to be told kitchen had just closed at 3 . Seeing our disappointment the barman went to check with kitchen. Thankfully we were served with the most beautiful roasts. Yorkshire puds like mountains, and bonus creamy leeks. Staff all attentive and friendly. Perfect finish to our walk. Will definitely be back.

Very disappointed. As soon as you enter there is a strange smell , carpets dirty and need replacing . . Initially the service was good and the food that we had was very nice . But we were never asked if we wanted another drink, nor if we wanted a dessert. Our plates were taken away but seems they then forgot about us .

We are fairly frequent visitors to Keswick and we always try to fit in a lunch at the Pheasant . This is everything a traditional pub should be . Blazing log fire , warm welcome and good service ( thank you Rebecca ) and tasty food . One scampi chips and peas . One smaller scampi chips plus a house salad . One pint of Guinness and one ( large ) glass of NZ Sauvignon Blanc and we went happily on our way .

A lovely quiet location off the A66 (if heading away from Keswick, watch for the turn as the dual carriageway section ends) but lines of cars parked outside, on a Friday evening in March. Always a good sign! We'd phoned earlier in the day to book a table, but the recorded message on the phone system told us that unless we were a party of 8 or more, they wouldn't accept a booking. When we turned up, the first question asked of us was 'had we booked?' Surely some problem in head office here... Anyway, we were quickly shown to a table in the busy bar.Lovely food which was served in good time, no excessive delays despite every table being occupied and ordering food. A good group of pleasant and hard-working chaps behind the bar and around the tables plus a busy lady delivering the food from the kitchen - we had a good meal and felt very well looked after. Reasonable value too. We've eaten there before and would have no hesitation doing so again.

Whenever we're in Keswick we come here and we called in again on our last visit a few days ago, it didn't disappoint! The service was good, and the food was excellent. Baked camembert to start, then lamb henry and swordfish to follow - both were fantastic. We'll be back when we're next over!

We booked ahead and glad we did. Very busy Sunday lunch service and staff ran things very smoothly. Roast beef was lovely with excellent with a good serving of veg and really good Yorkshire pudding (I'm from Yorkshire) lamb Henry was a large serving with extra veg too. Good desserts and nice wine selection too. We will be back soon.

We had a lovely Sunday roast dinner. The service was fast but very friendly. The food was fantastic. We would come again and recommend to friends and family.

Nice cosy pub with open fire. Cask ales well kept and keg beer also a good pint. Food very good, traditional pub with some specials along side menu. Gets full around 6pm even midweek so booking required if wanting food. Friendly staff and efficient service. Prices cask all £4.75 a pint, guinness £6. Sausage and mash £15.95

Our first visit to the Pheasant Inn, but hopefully not our last. Undoubtedly the best dining experience of our 3 night stay. Very busy even on a Tuesday evening, with people turned away, so booking essential. Good food and a nice atmosphere, the only negative being our table location, in a doorway between a dining room and bar area. Which made you feel you didn't belong in either room.

Great food, lovely atmosphere and friendly staff. Lovely cosy pub with open fire and great atmosphere. We had the pheasant and chicken pie and were both impressed with our meals. The pub was busy even on a Tuesday evening and the staff were very accommodating and sorted us out a table. I would book next time to be sure not to miss out.

Portion sizes were brilliant and really nice tasting food. The service was also amazing and the waiter always brung energy with him

Although the food was fine we waited 25 mins to order a drink and food. The drinks order was incorrect but as we weren’t sure we would get anything else we just kept it. The tap water and condiments we asked for never arrived and we never even got a chance to order a dessert as, after waiting ages again as all the waiting staff disappeared, we were then just handed a bill.Although finally apologetic the pub was obviously overwhelmed and short staffed. A shame as the other reviews here were so good but we obviously experienced too busy a day which the pub was ill equipped to handle.

The food was excellent as always. This is our favourite place to eat in Keswick. I would recommend the Gammon. Normally the pheasant has a larger menu but our waitress Pia explained they would add more dishes when they could be assured of supply. Friendly staff and excellent atmosphere. I would recommend booking early as it is always very busy.

Two nights to celebrate end of lockdown. Lovely relaxing atmosphere, staff were friendly and food was fantastic. Our second visit and we will be back. Some great views and lovely walks to enjoy. A superb place to stay. Thank you

A brisk walk from the town centre gives you a nice appetite that is amply met by a wide-ranging and comforting menu. The food and staff are both top notch

A fairly concise menu of traditional pub food. But friendly helpful service and good portion size. The food was served relatively quickly and was good quality. The garden terrace is pleasant and clean.

Situated on the outskirts of town this pub offers a range of good homecooked food. We opted for the steak and fish pies which were very tasty. We sat outside on the terrace which was great, very popular and fully booked up inside so probably best to make a reservation if you want to eat indoors.

My personal favourite pub in the lakes. Big hearty delicious meals with friendly service. I would really recommend the homemade steak pie with chips and veg.. perfect after a long days hike.

We ate a delicious pub style meal; generous portions and great tasting. We had the venison and the steak pie.Both served hot with four different freshly cooked vegetables in addition to potatoes.Excellent service, polite, friendly and attentive. We would be very happy to recommend this, just go hungry!

Visited this hidden gem of a lakeland pub for the first time and certainly won't be the last. Sampled the venison bourgion and it was absolutely gorgeous, the meat just melted in your mouth and the and the gravy was so tasty, my partner had the steak pie which also was excellent. Admittely, there was a small delay in the food being served as a young lady explained there was a delay in the kitchen due an ordering system going down, she was curtious and polite. We were wrapped up for the weather as we knew the temperature dropped off about 6/7 o'clock. The delay in the food proved an advantage as it allowed me to have a couple more pints of Wainwrights real ale, which was also top notch!!!!! When the food did arrive it was worth the wait. First, visit to the Pheasant and certainly won't be the last..!!!!

Unfortunately our experience at the pheasant inn was not a good one.Came here whilst on a family trip, waited 15 minutes to be seated on a reserved booking and just told someone else will sort us in a minute continuously…until I finally went in and explained we were just stood waiting, to be honest we should have took that as a sign and left!!Ordered food and drink and had to pay straight away (no problem) but 1.5 hours later no food had arrived - everyone else had ate and been gone on all other tables and we were one of the only tables left. We spoke to a member of staff (a lady) who told us it was a fault on the system and they were getting the chef to cook it now, no apology or empathy for being sat outside for almost 2 hours in the cold from 6-8pm, we said we weren’t too happy and wondered if there was anything they could do to rectify this, at this point she said ‘if you think you’re getting a round of drinks free we won’t be giving you that’ - to be honest that’s the least they could do!! Usually the reason you order a drink with dinner is to drink that with your dinner!! The manager (if you could even call him a manager) did not act in an accommodating way by any means and was very very rude!!! I have worked in hospitality and that is not how you treat a paying customer!! We are on a family break for a few days together when we all work hard through the week and we are celebrating a special birthday as a household and I am extremely disappointed at how bad this service was as it caused a real ripple in the evening. No one even said sorry or tried to rectify it AT ALL just shrugged it off and was nothing but rude to us. When the food was ready the manager brought it all out on his OWN baring in mind there was 4/5 waiters and waitresses inside, which meant he had to do 4 trips and by the time the potatoes had arrived we were half way through our meal, considering the circumstances you would expect them all to be helping with that when there was very few customers in the restaurant at this time but that clearly wasn’t even thought about?I don’t like to rate businesses low especially given the situation at the moment but I am really REALLY disappointed, high reviews that just do not match to the reality. The food was quite nice when it came but the experience was completely ruined by that point. Very very bad customer service.

Came for the reopen whilst visiting the Lake District... very friendly. Food was amazing... can't mention how great the team were! If you're looking for that old English pub feel and great traditional food ... this is your place 👍👍👌

Fast service and really friendly staff , tasty food and quite nice garden area 😊 highly recommended 👍👌😋

The one thing i cant wait is to visit this place again most friendly pub you could go to. The owner of the pub is so lovely and friendly dint thing you could go anywhere else all the staff are nice and friendly and it make you want to stay the all day especially during the winter with the log burner on.All the food it lovely and is a great price you actually get your moneys worth.. Miss coming here soon lock down is over im going back there. dog are welcome too, to sit in the pub which is a great idea love it couldn't fault it at all :-)

Have had a meal here a few times. Service and food always excellent. Dined here on Monday great service the waiter remembered our drinks order. Other diners had a dog with them which was treated to a bowl of water and a biccy. Nothing is too much trouble for staff. Would thoroughly recommend

Our first time staying in Keswick and our first visit to The Pheasant but won't be our last. From the amazing country pub feel of the place, to the wonder Gill (who was our server for the evening) and the superb food the visit ticked every box for us. My wife had the black pudding starter followed by venison bourguignon. I had a prawn cocktail starter and the steak pie which was to die for. 100% would recommend this to anyone and will be back soon. Cheers guys for a wonderful experience

Stayed at nearby B&B and had 2 delicious evening meals here. Cosy style Lakes pub with friendly staff Pia and Dan worked extremely hard looking after their customers. Great service and a varied menu with something to suit everyone. Very large and scrumptious portions so be warned!

Research on where to eat done. Reviews good. The Pheasant Inn it was. Booked ahead for the evening before lockdown. I really wanted to be delighted. I am sure that they will have been covid-secure but on arrival we did not feel comfortable. Shown through a room behind the bar, it was ok but in half an hour there would be 9 people in a small room with no capacity to circulate air (I would suggest that the velum is opened). Drinks came reasonable quickly, but it was 40 minutes before we were asked for our order, consequently a line diner (+dog) was served his meal (which was the same as ours) despite being seated 15 after we were. When the meal arrival we were not asked for condiments (an omission I am sure as everyone else seemed to be asked). After it was obvious we weren’t being offered anything I asked, I also asked for another pint, which never materialised. I assume I wasn’t heard but perhaps it was because the staff (who were pleasant didn’t have the time they needed or misused the time they had - I really do to know). The meal however, Lakeland pie was fabulous and a hearty meal was eaten (cauliflower could have been crisper, but I am being picky). Puddings (sticky toffee and crumble respectively) were also excellent. As an experience though, it was not good. I am sure the management will say it didn’t happen, I couldn’t have felt that way and generally brush my experience aside. All that would have been needed to match the food with service would be better awareness and care of the customer, that could be achieved at nil additional cost. I may have been unlucky (a bad day at the office) but I speak as I find. If you want good (& ample food) here is a place, but if you also want a good experience then maybe, when lockdown allows dine elsewhere

From the moment we walked in, we were struck by a great atmosphere and friendly staff. The natural wood, proper fireplace and interesting decor gave this a warm, real country pub feel.Even though the pub was busy, we were well looked after and noticed the staff being attentive at other tables. The food (we had salmon and gammon) was fantastic for the price, well presented and there was so much of it! The menu was varied and my partner and I really enjoyed our meals (I couldn't get near the cauliflower!)

Had a very pleasant experience with an amazing meal, very well cooked. Lovely friendly staff, Sandra, Lexi, Alison, Louis, Kate, Shannon, the chefs Dan & Jonathan and I cant not mention the potwash James. Thank you to all of you.

All covid friendly. Booked in advance and plenty of space to social distance. Had beef pie with chunky chips. Delicious. Vegetarian risotto also great.

Popped in for a Pint (just one) before we headed into town. The time was 5.15pm, food not being served until 6pm. The pub was empty & staff offered us an outside table for a drink (it was chucking it down!), we left and headed Into Keswick. This pub can clearly afford to turn down £20 of business. Little-no understanding of the world we are currently living-in by management. Poor customer service with staff who showed little understanding of the pressures currently on the hospitality and catering industry. Cash is king.

Family of five (11yrs to 70yrs) ate here at lunch. Very friendly and quick service. We had beef madras, fish pie and ham,egg and chips. Followed by ice cream, crumble and hot chocolate. Really tasty home cooked food in a traditional pub reasonably priced. Recommended.

Visited with family and were very disappointed.Good is way over priced and small poor quality portions.5 of us had main and desert and a soft drink each and bill came to nearly £200. Came home and made sandwiches as all still hungry. Dishes served were not as discribed on the menu and very poor Place has no atmosphere, staff miserable, decor bland and lifelessMuch nicer places to visit so won't be going back again. Awful

The Pheasant is always on our visit list when we are in Keswick. Now more than ever I would recommend booking in advance. We got to our table bang on time. Service was friendly and pretty quick. We both had Pate to start which was tasty, I had Beef Pie which was ok my Wife had Roast Pork which I am told came with amazing crackling! The beer was good. WE will return the next time we are in Keswick.

We visited here on a Sunday Afternoon all staff wore masks and service was attentive. Two of us went for the Sunday Roast which was huge with a decent selection of vegetables and two went for the Lakeland Beef Pie which both said was very nice. Prices were fantastic for the portions you got my only thought was with the Covid going around we were not asked to check in and I thought the tables were a little close together. Would definitely return for an evening service.

Amazing quality food and extremely friendly staff. My lamb Henry was spot on perfect, the others all had beef pie and it was decided it was the best beef pie that our ‘pie expert’ had ever had! We can’t wait to come back, we would have come more often but couldn’t manage to get a table and next time we will be sure to book well in advance. Dog friendly and very helpful in sorting out my gluten free options.

The Pheasant was recommended to us by a friend, and we were lucky enough to get a reservation.I had the beef Madras, wife had the beef pieEverything was top class, food, service, and good portions at a reasonable price.It was so good we went again a couple of days later.Understandably the Pheasant in very popular so booking ahead is a must.

We were looking for a good place to eat whilst up in the lakes for a week long break and found this pub on the trip advisor site. As a lover of lamb the lamb Henry was a must have and my partner had the fish pie, they were both fantastic, freshly cooked and tasty. With a plate of fresh vegetables to go with them it was an exceptional meal and the staff were cheerful and attentive so much so we booked again for later in the week. The only downside was they had run out of fish pie that night so I had to have the lamb Henry again!

We visited the The Pheasant Inn for a meal whilst staying in Keswick. Having read previous reviews, we were lucky to reserve a table within the week of our visit for a Friday evening meal. Being slightly out of town made it more preferable to the busy Keswick centre.The food menu was extensive and both the meals and drinks we had were excellent. It is somewhere we would definitely return to.The only *very* slight piece of criticism we can offer, is during our visit we had four different members of staff attend to us, and with it currently being table service it took a while to get someone’s attention to order deserts. However, that did not distract from an excellent visit.

A group of 4 of us recently spent a weekend in October in Keswick hiking up some of the big hills. This was the best place that we ate in - so good, we returned twice. The pub is a short distance from the town centre but has the advantage that you can book. The staff were friendly and efficient. There is a good range of beer on offer, but the star of the show though was the food - the slow cooked lamb was absolutely fantastic ! Well worth a visit if you are in the area.

Habiendo pasado unas cuantas veces en el coche, decidí llamar después de un paseo. Un pub muy adecuado que sirve buena cerveza y, aunque no comimos, la comida se veía muy apetitosa y olía muy bien. Personal muy educado y servicial. Volveré cuando en Keswick de nuevo ???

Visited for a few beers and a meal. Decent real ales and the food was excellent . Was a bit busy for my liking but the staff were pleasant and covid aware. Overall a great visit.

Esnobismo. El letrero afuera de la puerta dice "si desea una mesa afuera, espere aquí y un miembro del personal asistirá". Destacado. Esperé. Miré a través de las ventanas para ver al personal y los clientes en el pub abarrotado mirándonos. Esperó más. Apareció otra pareja que dijo que había reservado una mesa y entró directamente. Continuó esperando. Nada. Fui a otro lugar. . . . . . si no tienes comida, olvídalo. . . ellos no quieren saber.

Reservamos aquí para cenar durante nuestra estancia en la zona y lo disfrutamos muchísimo. Todo el personal fue amigable y servicial. La comida era absolutamente deliciosa. Ambos tuvimos la tarta de bistec que venía con patatas fritas y una deliciosa selección de verduras. Estaba delicioso, uno de los mejores que hemos tenido. Nos permitimos un par de postres: chocolate derretido en el medio y bizcocho de melaza. ¡Ambos eran igualmente deliciosos! El servicio fue impecable, definitivamente recomiendo una visita, pero se recomienda reservar con anticipación.

Visité este pub dos veces durante un par de días durante las restricciones de covid. El pub y el personal están muy atentos al mensaje con respecto al control del virus y nos sentimos extremadamente seguros en este establecimiento bien organizado y administrado.El personal es muy amable y atento. No tienes que esperar antes de que alguien te traiga otra excelente pinta de su 'Pheasant Ale' [elaborada por Marstons].La comida es muy buena, bien presentada y con un buen tamaño de porción. Puedo recomendar completamente el pastel de carne, que es un pastel 'real' con una base y una parte superior. Esto vino con patatas fritas dos veces (las patatas son una opción) y verduras de temporada.Este pub es definitivamente un nuevo favorito.

Literalmente acabamos de terminar nuestra comida y tuvimos que revisar.¡Asegúrate de reservar ya que se llena!Personal muy amable f y aparcamiento exterior.¡Gran menú con mucho para elegir, lo que hace que quieras volver!Teníamos pasteles de pescado y camembert para comenzar y luego cordero y pastel de carne como platos principales.Ambos platos y ambos platos fueron absolutamente deliciosos. Un menú de postre realmente tentador me está llamando por mi nombre en este momento, pero simplemente no tengo espacio para comer. Muy recomendado y volvería a ir.

Llegué a almorzar y tuve que esperar afuera hasta que el barman estuvo listo para nosotros, tomó una pinta y media de Cumberland que era realmente agradable y pidió el anillo de salchicha de Cumberland en una cama de puré de papas con una porción de verduras y estaba realmente sabroso y un buen tamaño

Reservamos una cena, simplemente, ya que estaban muy ocupados pero se las arreglaron para acomodarnos. Nos sentamos frente a la puerta principal, que se mantenía abierta, por lo tanto, un poco con corrientes de aire alrededor de los tobillos (no es una queja solo un hecho). El servicio fue amable y rápido considerando lo ocupados que estaban, buena comida y selección de cerveza.Es genial ver a un pub ganar dinero en este clima actual sin dejar de obedecer las reglas.

Buena comida y porciones grandes pero decepcionado por un mal servicio. Después de llegar al pub (carteles en la puerta pidiendo esperar afuera) y de que nos llevaran a nuestra mesa, diferentes camareros nos preguntaron tres veces qué nos gustaría beber y luego los mismos tres camareros nos preguntaron ¿puedo tomar su pedido de comida? . Después de la comida, pedí una bebida que nunca llegó, así que después de solicitar la factura llegó 20 minutos más tarde con una bebida extra que no pedimos. Todas estas cosas mencionadas son menores y no busco la perfección, pero todo combinado resultó en una experiencia decepcionante.

Buena comida como siempre, ¡porciones enormes! . Sentí que no estábamos sentados de manera segura en relación con el distanciamiento social desafortunadamente y, por lo tanto, solo comíamos aquí una vez durante la semana en lugar de cada dos noches como lo haríamos normalmente.

Asistí en persona para organizar reservas para dos noches de esta semana. A la llegada ayer por la noche Para honrar la primera reserva, no hay evidencia de que se haya realizado la reserva y el miembro del personal que se había ocupado de mí durante un período de 15 minutos cara a cara el día anterior negó todo conocimiento de haber organizado las reservas o de mi estar siempre allí. Esto es muy decepcionante, por decir lo menos, especialmente porque anteriormente hemos tenido un mal servicio en el faisán y esperábamos darles una "segunda oportunidad", sin embargo, no tenemos la intención de volver a oscurecer las puertas. Me sentí tan avergonzado por este miembro del personal. negación de las reservas hechas anteriormente y sentí que me habían engañado. Incluso había dicho que estaríamos sentados y le dio mucha importancia al hecho de que tendríamos un perro con nosotros, cómo eso limitaba nuestra elección de franjas horarias. En este momento no es tan fácil organizar una comida fuera y me sentí particularmente decepcionado por lo que ocurrió.

A sólo 15 minutos a pie del centro de Keswick, es un pub antiguo y encantador que sirve comida excelente. Tuve el bourginon de venado (¡lo siento por la ortografía!) Y mi marido tenía salchichas y puré de cumberland. Ambos eran abundantes y deliciosos.El servicio fue eficiente y amigable.Un pequeño consejo, si no eres un amante de los perros, pide comer en el restaurante en lugar del bar. Es aconsejable reservar con antelación, ya que tanto el restaurante como el bar parecían estar llenos la noche que estuvimos allí.

Qué lugar tan asombroso. Practicando un meticuloso distanciamiento social y me sentí muy seguro. Necesito reservar como muy popular. Puedo ver por qué, excelente calidad y porciones de comida. Menú variado y servicio amable. ¿Me encanta que sirvan muchas verduras? Definitivamente regresaremos el próximo viaje a Keswick. El cordero era delicioso y el pastel de pescado es legendario. Bien hecho equipo en el lugar

Muy buena sopa y un sándwich. Pub de estilo tradicional que debe ser muy acogedor en invierno. Decepcionado ligeramente por la ruidosa banda sonora de heavy metal de los 80.

We had a family meal in the evening and the food was lovely. Service was great with friendly staff and comfortable seating. The tables were well set up to take account of Covid-19 rules and we felt safe.

Visité Keswick durante la semana y traté varias veces de reservar este restaurante, pero siempre estaba lleno, ¡ahora sé por qué! El bourguignon de venado era increíble, tierno, rico, bien caliente y bien presentado, acompañando verduras igual de sabroso. Iba a detenerme en el evento principal, pero vi un posset de limón casero en el menú con galletas de mantequilla caseras y ciertamente no me decepcionó. Mi esposo optó por el jamón seguido de la manzana, la grosella espinosa y la melaza crumble con natillas, ¡platos limpios por todos lados!El personal es joven y amable y la buena selección de cervezas está bien cuidada. En estos extraños tiempos de covid, el restaurante se sentía seguro, con todas las medidas en su lugar, definitivamente volveremos a visitar la próxima vez que estemos en la zona.

El sitio web y las reseñas dicen que realmente se admiten perros. El sitio web también indica que no es necesario reservar mesa para el almuerzo. Por lo tanto, llegamos hoy en un día muy húmedo y empapado y nos dijeron que solo había asientos al aire libre disponibles. El tipo detrás de la barra era muy hospitalario y, en términos de perros, acababa de rechazar a otra pareja y a su perro también. No afirme que admite perros si los va a hacer sentarse afuera cuando la lluvia está cayendo

It was only lunch, but the soup and sandwich, and risotto were teriffic. Next time we're in the area, dinner a must.

It took a while to book a table (2 phone calls, an email and a text) but glad I persevered as we lad a lovely meal here Sunday evening. Service was friendly, food was very good and good measures in place for social distancing. Recommended if you can get a table as they are very popular.

Really lovely food here enjoyed lunch outside in the sun. Friendly welcome by the lady behind the bar and good service. Particularly enjoyed the vegetable risotto which was delicious. Well worth stopping if nearby.

Visit this pub on an annual basis and the good and service is always good and friendly. Great pub food. Nice spacing between tables. Beer good.

Sunday roast of pork. Beautiful meal very nice. Very good COVID measures with good social distancing in place. Will come again.

Covid aware so off to a good start. Very friendly staff, good ambience in the restaurant, delicious food. The crumble was perfect and the mains spot on. We would go back again!

Had a great meal which was perfect after a hard days walking. Food was tasty, ample portions and very reasonable. The restaurant had gone to great lengths to make it Covid secure and the staff seemed very on the ball but still very friendly. Highly recommend the food. It is a little out of town but it is a lovely walk there and perfect to walk off the calories on the way back.

Excellent service, friendly Staff, the food was out of this world. Compliments to The Chef. Large tasty portions. For starters Soup of the day was hearty and filling, camembert was large and tasty, pate was homemade and filling,served with delicous fresh bread, Spare Ribs cooked to perfection. Our party had the Venision which was cooked to perfection and a hearty Steak pie,no fat insight. Seasonal veg and double cooked large chips. Lovely food, lovely flavours all cooked to a very high standard. Highly recommended, we will be back.

Had a great evening meal last week. Venison bourginon and steak pie great. Really impressed with staff!

On Sunday while stopping in Keswick we visited the Pheasant, we have previously had some good meals here and with Keswick very busy with visitors we thought we would play safe.The Pheasant has a good menu and like most places is recommending that you book a table , we took a chance and popped in and although all the indoor tables were reserved all night ( a good sign I would suggest) they have expanded there outside eating areas in line with Covid .The fish pie and beef pies we had were very tasty and reasonably good value .So we will be back the next time we are in the area.

Great meal here in this pub. Everyone enjoyed their meals. Would definitely recommend and would return.

Went to this super pub on Friday night with wife and son.It’s staff were brilliant, it’s clean and the food was the best pub food I’ve ever eaten. Sumptuous steak pie with chips which were delicious. We will certainly return. Thanks to all the staff and your Chef is great. David Smith.

This review is in reply to the managements comments on a previous review titled “Poor Service with Rude Aggressive Staff”In relation to your comments I feel I must point out the following:-1. Our table was booked for ‪8.30pm‬ and we arrived about 5 minutes early and waited outside until a member of your staff brought us in and asked us to wait in the bar area until our table was ready. There was a sign which clearly stated only 1 person at a time in this area yet you invited all 6 of us to wait there! After about 15 mins we decided to go and sit at the 2 small bar tables so that we were out of the way of other people who were having to squeeze past us to get to the toilets. Staff then invited 2 other people who were outside to come in and order their drinks at the bar? NO COVID PRECAUTIONS GOING ON HERE!! The waiter then arrived with another small table and told us we would be eating there. We made it perfectly clear to him that we were not happy to be sat there eating (at the side of toilets) as we had made our booking for the restaurant a few weeks ago. He said due to you being short staffed there was nowhere else for us to go. That’s when we decided to stay where we were as it was about ‪9pm‬ by this time and we were all hungry.2. Yes I asked if the fire could be lit and yes I do know how long it takes to warm up. We were staying in a cottage with the same style of open fire. We didn’t want the whole pub to be warmed up just the bit where we were sat which was in front of the fire. I have been to various restaurants over the last few weeks and not a single one has had the door open for Covid reasons? It seemed very contradictory as you were happy to have people squeezing past each other in the bar area yet insisted on having the door open? It wasn’t at this point it all went to chaos and you said as this was before our meal. It was when the plates were being collected and we were asked if everything had been ok? That’s when a member of our group told her no. That we had eaten our food while cold and had been put in an area we hadn’t wanted. That’s when she said “well why don’t you all just get Covid then!” We were totally shocked by this and yes someone got very upset and swore using language that was regrettable and said that kind of comment was not acceptable. But, at NO point did he call her the profanity that you seem to think. That group member then walked out.3. No more swearing was made by anyone else. The guy at the bar then said he wouldn’t have a member of his staff spoken to in that way, he didn’t seem at all concerned about the way she spoke to us, paying customers. I have friends working in hospitality so I really appreciate the work they do but they have all had the same shocked reaction at the comment she made. We were only asked to leave when there was just me and my partner left and we were already walking out through the door.4. There is a comment you made about us that has since been removed. You accused us of shouting at the man behind the bar and saying we wanted to fight him outside?? ABSOLUTE LIES!! Another review from the same night accused us of spoiling their evening as they were sitting in the bar area at the side of the toilets. Anyone who has been here knows how small the bar area is and ours were the only tables there so I don’t understand how they could have been sat there also??5. 2 elderly members of our party have been coming here for over 20 years, the rest of us at least 10 years. Never have we had an experience like this. You’re staff need educating on what “Covid Safe” actually means. It’s not just a phrase for them to use when it suits.

Really lovely welcome on arrival. Food excellent and good menu. Staff very friendly, really worked hard and very knowledgeable. Without doubt book in advance to avoid disappointment.

We were staying in portinscale, and had not booked anywhere for the Wednesday night,(bookings a must in keswick at the moment) after a conversation with our host, he recommended The Pheasant Inn - about 30mins walk away.When we booked the table, we were told it would be opposite the bar - last one, so we were thank full.When we arrived we were greeted by two very polite bar staff, so while one took our drinks order, the other member of staff decided to see if there was another table available, which there was, so we accepted it , as the bar area was a thoughfare for the staff serving tables outside.All the staff were very friendly, helpful and nothing seemed to be a problem.The choices on the menu was very good- it was difficult to decide whether to go for starter and main course or main and sweet - looking at tables, you needed to have a good appetite to take on all three - the portions are very generous!.The quality of the food is very high and it was nice to see some different fresh vegetables served, a long side the main dishes. We decided to have a sweet, and again they were excellent, - a decision well made-(gorgeous crumble and custard) We enjoyed our evening, everything was just right - good food, great value and brilliant staff--would recommend, like we were.

I can only speak as I find, but the food and service was excellent. I had the Salmon which was tasty and cooked to perfection. My wife had the lamb which, as another review mentioned, just fell off the bone. The rest of the party had the Beef pie and the gammon and all complimented how well they were cooked. If there was a slight delay in being attended to it is because the are pretty busy, and that is because the food is so good. Some people are only happy if they are moaning!

When we booked we were told we would have a table in the restaurant. We were told by the young female bar staff, with long bleached hair that we wold be sitting in the small bar area by the toilets. Because of Covid I did not feel comfortable about this at all. This was because people were walking through. When we raised this with her she was rude and abrupt. My partner and I sat down as we were hungry. The girl behind the bar was more concerned about texting her friends and looking at her self in the mirror but eventually served us. When the food arrived they had got the order wrong and did not serve new new potato’s with one meal. I had scampi and the chips were very over cooked. I was not impressed with the food or service. I was also not impressed about the complete lack of Social distance if you are seated in the small bar. They have a complete lack off concern about Covid and risk to customers. They were also allowing customers to stand at the bar and order drinks placing us at even more risk off contracting Covid whilst attempting to eat our food. The staff also had no face covering on.

Ate here twice. Booking essential in current climate. Good food + choice, reasonable price, nice atmosphere. Well spaced. Not all staff wearing masks. Hand sanitiser points available.Able to take dogs.Outside seating available.Staff challenged as it was very busy both nights - appeared to cope well even with the most obnoxious group who appeared to complain about every single detail.

After our visit on Saturday, we will never visit again. Upon arrival, we were asked to stand in a waiting zone as our table in the restaurant area was not available. We were happy to wait due to the current situation. However, we were waiting there a while and so we decided to take a seat in the bar area because the sign said no more than one person waiting in the area. Additionally, we were causing an obstruction as other customers were passing through by the bar area. We then order drink and sat at the table. So far our visit was pleasant. Then a waiter approached up and brought another table and told us this is where you are going to be eating (locates next to the toilets and the entrance which was open). We questioned as we booked to be seated in the restaurant. But unfortunately the waiter told us that they are busy due to covid and that you’ll have to stay where you are (the waiter wasn’t customer friendly). Anyway, we ordered our food. We asked if we could have the door closed or the fire on. It was a very cold and miserable day. However, we were not allowed the fire as we were told that it will attract others. Although, certain restrictions were obliged to, the one where ‘one customer could wait’ ( previously mentioned) was not. Seems that the restrictions were only adhered to one suited by the staff. Moreover, toward the end of the night, a blonde girl waiter asked if we enjoyed our meals which one of our party replied and said no not really.The girl replied and asked why? We explained our reasons and mention how cold it was and our experience. Which the girl rudely and unprofessionally said ‘we’ll catch covid then’. We were so shocked at this response and disgusted. This caused us to have a little rant which the girl then walked away. Then, the bar man chirped up and had a go and said we shouldn’t have talk to his staff like that. Anyway we decided to pay the bill and leave. As we were leaving a one member of our party was just about to be the last through the door, the bar man said ‘you should all leave’. Although we had already left we feel like the bar man was petty and wanted the last word ( not setting a good example for his staff) Anyway, I would not recommend this place to anyone. It’s is difficult times and we like to eat out to support local pubs and restaurants but if we are going to be treated like animals then places like that don’t deserve people’s customs. Food 1/10Service 0/10 Staff 0/10 Safety of customers 3/10

Came here on a busy Saturday night. Didn’t book but luckily a small bar table opposite the bar was free. Will book in future so not near the toilets, can’t be helped though! Jerk chicken and venison bourguignon were gorgeous. (Don’t get the chicken if like me you can’t handle spice though lol!) Wish I’d taken a picture but we tucked in as soon as it arrived! Staff were really attentive and COVID measures were in place including 1 person in toilets at a time. Unfortunately the only let down was a rowdy group near to us who shouted and swore! Even some of their own group were embarrassed by it. Staff did well to deal with them tbh, I would have been far less polite!Obviously not the pub’s fault and so they still get 5* from us! Thank you - looking forward to visiting again.

Had a lovely meal for 4 people and food and ambience was great would definitely eat here again although we were given a table by door which was open and quite draughty... if you are coming to Keswick book ALL your tables well in advance as it’s fully booked everywhere and you’ll be disappointed

We were fortunate to secure a booking at the Pheasant Inn on a particularly busy week of August 2020 during the “eat out to help out” scheme. The pub was incredibly busy but well organised given the size of the pub and current covid restrictions, with an effective system on the loos, and plenty of hand sanitizer available. Even though it was busy- we received wonderful service from all the staff, food and drinks orders were taken promptly and food arrived in a reasonable time and was of high quality! Highly recommend the black pud fritters to start and we both had the steak and ale pie- (clearly we aren’t vegans!!) which was absolutely delicious- clearly great quality meat and cooked to perfection! One of the staff even made time to “help” my step son win a game of Dobble- which made his day!! Thank you for a lovely relaxed evening on a particularly busy one for you all.

We experienced a reduced menu in the current COVID times ,which was fine. The hygiene arrangements were exemplary and the staff absolutely lovely. The burger and steak and kidney pie were excellent and I appreciated the waitress warning me that if I ordered the lamb without pea purée it would be too dry. The chicken skewers were nice but as a dish, with chips and flatbread, it is too dry, it needs a raita or some sauce. The beef brisket rissoles were similarly a little dry and the sweet potato referred to in the menu was just a smear of purée on the plate so perhaps we should have been advised to order a side dish with this. Comments offered constructively as restaurant doing very well under current difficult circs.