The Pennington Hotel in Copeland

Me and the wife went in today the wife had a birthday voucher for the hotel so we had a meal drinks etc and to say the least the food was lovely and descent portions, staff were polite and friendly a chap who looked after us was Kieran 10 out of 10 for him hope to see you again soon , also what a relaxing place it was to .well worth a visit I must say .

We had been to Muncaster castle for the Halloween festival and we booked in to the the Pennington hotel for the night . On arrival a very friendly lady checked us in . We went into the bar for a drink which was a lovely area . We decided that we would have our evening meal in the restaurant, my friend and I had Katu chicken burgers and chips , her daughter had fish and chips , which were delicious. We had a sweet two white chocolate cheesecakes and sticky chocolate cake. The meal was delicious and served by a lovey lady . Our bedroom was a family room and was very comfortable and clean . Thank you we had a lovely stay

Excellent food, and service to match at a sensible price. The food was well presented and served by friendly well mannered staff. We will definitely go again.

A very welcoming place, nicely done and a good range on the menu. The food was delicious. I had the chicken pie and my husband had the special seafood ravioli, both well made and plentiful as well as being good value for money.

Wonderful stay at The Pennington hotel. The hotel is located next to the water and the sunset we saw the first night was fantastic! Also fantastic were the beds and the bath towels! My daughter loved the tea and chocolate biscuits. We ate in the restaurant for breakfast and I loved the bacon. We also ate dinner at The Pennington and had a very enjoyable meal. The inn and restaurant are small and quaint filled with a wonderfully nice team waiting on you.

We've been for lunch many times but this was our 1st time to stay in the hotel - we decided to treat ourselves with the stream train coming through in the evening. Arrived at 3pm with beautiful sunshine so had a couple of glasses of wine in the beer garden which was delightful. Our room was ready room 6 towards the back of the building on the 1st floor. We went to see the train then came back for our evening meal, it was quite busy but with a nice relaxing atmosphere. Being a vegetarian I didn't have much options so opted for 2 starters and sides instead, the meat eater was very satisfied. I enjoyed my cheese and biscuits. We sat and had another drink in the comfortable bar before heading off to bed. Room very comfortable and quite spacious with a decent bathroom. Breakfast was really good. Would definitely return

My husband and I went for dinner tonight, menu choices akin with pub bar meals, no A la Carte, no specials, food was well cooked, my husband's pork belly with rice noodles - broth was lacking in flavour, he added some of my Katsu sauce, my chicken burger was ok, pub bar meal standard - although staff were attentive, beer good, we were disappointed with food - not up to hotel standards

Spent £24 for very bland soup and a burger with a cold bun and absolutely nothing on it. Staff are all very lovely and helpful, food was very very disappointing.

We popped in the off chance for some lunch and we were so glad we did. Everyone’s food was lovely and everyone enjoyed it, the seafood platter was to die for so compliments to the chef that was on shift this afternoon. We sat in the bar area as we had our dog with us which was also a lovely seating area.

Stayed for a two night break. Lovely hotel, wonderful staff. Good food at dinner and breakfast. Very comfortable stay and will return.

The staff were very friendly and welcoming. The room was extremely comfortable and the food was excellent both in quality and quantity but above all it was hot and the service was first class. It is however quite a long way from the car park to the hotel entrance for disabled drivers but in fairness it is difficult for any dedicated disabled spaces to be installed closer to the hotel. Despite this stay at the Pennington is highly recommended with plenty to do in the surrounding area including the Steam Train.

Myself and my friend were given a warm welcome when we arrived for a meal at the Pennington Hotel on Bank Holiday Sunday. The decor is very nice, with a warm ambience and the staff were very friendly and attentive. We had absolutely delicious meals and the prices were on a par for the area, but our meals were far superior to any other places we had tried whilst staying with our outdoor group at Wasdale YHA. We recommended the meals to members of our group and some booked for the following evening. They too were impressed.

Stayed here for 1 night following our wedding so 'Honeymoon' nothing extra provided and room was basic. We booked dinner, bed & breakfast for 1 night was over £245 - Dinner we were unaware you only get £25 allowance so having three course you had to pay extra ( this needs to be made clearer as this is not good value package) service was slow in evening and breakfast although only 3 tables busy waited ages. Breakfast was tiny sausage, overdone bacon and tiny portion of beans and smallest egg I have ever seen ( very tight_ and 1 slice of toast each. Not good value and seems to be penny pinching.

We stayed here for the night and it was everything you would expect, clean, nothing super fancy but everything you need and you get a good night sleep. Staff were present. Only reason I gave 4* and not 5 was the shower curtain had to curve round because of the roof design and It was snug but functional. Would recommend.

If you want lots of shops and a great nightlife you’re in the wrong place. If you want a beautiful coastline, Muncaster Castle and The Ravenglass and Eskdale Heritage Railway then you will love it here! We spent 2 nights at the Pennington. We had a light, bright and clean room within a minutes walk from the railway. We had a delicious meal at the hotel on the first night and breakfast was excellent. Would thoroughly recommend.

We stayed here to attend a wedding anniversary for some very close friends. We travelled with our 19 month old dog for his first trip away from home. The hotel was very clean and comfortable with excellent food for both evening and breakfast meals. The staff could not have been more helpful and friendly, and made us feel very welcome, particularly our young puppy, who was on a special diet, which the hotel arranged to keep in a cool place for us. All in all, it was a lovely venue for visiting the area and meeting up with old friends for their celebration.

We took the two executive en suite bedrooms at the northern end of the hotel, overlooking the basin into which three rivers flow. Depending on the weather and the state of the tide, the view was constantly changing, and we woke in the morning to the cries of the curlew and oystercatcher. The bar is large and comfortable, and the food in the dining-room, whether at breakfast or dinner, varied and excellent.

We visited as a family treat , we all work hard and boy was this a waste of money . The prawn and crayfish salad was covered in mayonnaise salad was very poor Chicken burger was so hard you could not cut it . Prawn starter was ok garlic mushrooms were just ok . We didn’t entertain dessert….. we won’t be going again

Stayed 2 nights in a standard double room which was clean and comfortable and had all the facilities needed. We found staff friendly and helpful. We didn’t eat in the hotel restaurant, except for breakfast, which is cooked fresh so depending on how busy it is you might need to wait a-bit but there are cereals etc to keep you going. If you’re going to be late back maybe ask for a door key though we did find the back door was open.

My husband and I stayed for 1 night and it was comfortable however our dinner was disgusting (to put it nicely) or ‘revolting’ as my hubby put it, that’s why we gave a 3/5. His steak had clearly been frozen as it was burnt on the outside yet raw on the inside. He asked for his steak to be cooked ‘medium’, it was also tough and dry. We brought this up with the waitress and she just looked and said ‘sorry’ then walked away and another waitress came back with the bill and they tried to still charge us for ½ of it which we refused. My meal was ok as I got the vegan platter, it was really just from a jar, quite bland and the naan bread was stale. Unfortunately the staff were inexperienced and didn’t communicate clearly, just mumbled their words & kept disappearing so we couldn’t grab their attention. Our food took over 1 hour to come out so we were quite hungry by this point. Disappointed is an understatement.

We stayed here earlier in the Year and it was excelent and the Breakfasts wre very good Also unlike some reviews Ive seen The staff were great and very helpful. On this occasion we were staying at the railway but ate here 2 nights 1st night Was Cumberland sausage mash peas and Onion gravy This meal was absolutely spot on VERY tasty and good portion also THE BEST Cumberland Sausage Ive had. Night 2 was Beer battered fish chips & peas. The fish and Batter was really good and quite large too. Again no complaints from us and The staff were still friendly and helpful

What a disappointment. This was possibly the worst experience I have ever had from an establishment that presents itself as a chic hotel. We had reserved 3 weeks before, specifying that we would only be in Ravenglass one night. The guesthouse where we had reserved to sleep had highly recommended us to do so, on a Saturday in high season. They lost our reservation. We albeit did arrive earlier, but we pleasantly stated we would have been happy to have a drink at the bar while waiting for our table. The staff member fumbled with her seat planning then without warmth said "we can seat you at the breakfast room" - our mood still being jolly at that point we agreed. Ordering was an unpleasant experience, as apparently if you order a starter as a second course this is inconvenient for the waitress, who insisted on her preferred order but finally agreed. She was also uninformed of the day specials, offering dishes that were infact finished. A professional approach when uncertain should have been "let me check for you" - because this happened twice she lost our trust. While we waited for our starter, I wandered around to the main dining area and saw how cosy and more pleasant it was than the breakfast room. If only they would have let us have that pre-drink, sigh, we could have possibly enjoyed our time there! The food was bland and mediocre, honestly we have eaten much better in pubs in our 3-week trip all over Cumbria! -The tomato soup was was heated up passata -The risotto overcooked, no bouillon just water flavor, stodgy and mainly just tasted of butter. -The bangers and mash had runny gravey like you would find in a school canteen. Halfway through this bland main we canceled our next order and the disgruntled waitress from before first said No problem then returned and said No you are too late. We asked it as a takeaway then. And waited 20minutes... Finally we got fed up and stood up to settle the bill. We asked for our canceled part of the meal to be taken off the bill---a kind man did so. And as we walked out... They gave us the box of takeaway order anyway, by this point stone cold! SAVING GRACE= We headed out to the inn next door to have a much needed digestive drink and were greeted amicably, warmly, genuinely - the food on the plates there looked so much better too. FINAL WORDS We will make sure to tell the owner of the guesthouse where we are sleeping to Not Recommend the Pennington hotel ever again.

Stayed for one night as we were going on the Virgin steam train experience from nearby Ravenglass train station. The room was large with an equally large bathroom and separate shower. Rooms were spotlessly clean and good value. Quite creaky floorboards and view of the post office opposite sadly no estuary views. Car park to the rear with 2charging spots. Breakfast let down the experience and was extremely poor. Eggs Benedict was served with one egg hard in the centre with cold sauce poured on top. My avocado on sour bread was discoloured and inedible covered with 2pieces if bacon that was overcooked. At no point were we asked if all was okay with breakfast and on checkout staff did not ask how we enjoyed our stay. This is a very quiet village with a pub and hotel owned by the same family. The pub was welcoming and did offer some alternative to the hotel. I wouldn't visit again because of the lack of customer service after paying quite a lot for an upgraded room. The only plus was it was near the station otherwise we would have looked for an alternative

Just spent a week in Ravenglass with the family, and we wanted to treat ourselves with what we thought would be a nice meal. Walked in to speak with a member of staff, and was met with attitude stating the they were full, whic is not an issue at all, I get you cant accommadate for a whole village! But there is not need for attitude, so unwelcoming, really hostile and there is no need! This rudeness was echoed by manager who was sat down on the sofa, who couldnt be bothered to get up and have a discussion, just shot to echo the same sentiments of the member of staff! There are other options within walking distance, which again you have to book for, but you get no attitude, rudeness or hassle! Avoid this place, unless you enjoy rudeness with your meal/drink!

To celebrate a 70th birthday. 4 of us. Having been recomended, expectations were high. Service was shocking, had to go to the bar for a bottle of wine. Risotto was sent back, more like an overdone rice pudding, given scampi instead. ( still charged for the Risotto ) 1/2 pint of prawns contained 4 as a starter. Tuesday 22nd August 6.30 booking.

The room was spacious and quiet, the food in the dining room especially on an evening was very goo, reasonably priced as was the wine. The staff were very helpful and the dining room was decorated well and looked very modern.

We ate twice in the restaurant while staying in the nearby caravan park. Both times we were extremely satisfied with the food. Portions were incredibly generous and everyrhing we chose from the menu (different each time) was delicious. Am always nervous ordering a steak as have had some howlers, but felt it would be perfectly cooked, and it was. Service was efficient and relaxed with no feeling of being pressured to order or finish quickly, adding to the enjoyment. Would recommend booking as was fairly busy both nights and not huge staff. Decor of the hotel was modern and welcoming and a good selection of drinks at the bar.

Really good value for money if you want a nicer meal than just pub grub. This restaurant set within the Hotel, certainly exceeded my expectations for flavours and portion sizes. The Mixed starters two main courses a bottle of wine and a pint of Italian beer came in at a very pleasant £77. There were the usual favourites for all the family on the menu but with a slightly Cumbrian twist. Delicious would definitely return

Fabulous 2 night stay at the Pennington. We had room 18 which was enormous witha view over the estuary. We had breakfast and dinner in the hotel and all meals were very good. Huge choice at breakfast and the evening meals were delicious. Great base...

Just had a one night stay at the lovely Penninton Hotel, The room was beautifully furnished and spotlessly clean., and had wonderful views across the estuary. The manager Kieran was a really charming young man and had the courtesy to ask us how everything had...

We have had a wonderful week in Ravenglass and hoped to finish our holiday with a meal in what we believed to be the best restaurant in the area. This was such a disappointment, the food at the best was ordinary and the staff disappeared...

Really nice hotel, unfortunately can only give 5 stars! Excellent bedroom and bathroom, both very modern. Bar and lounge area well appointed, good range of real ale. We had 2 evening meals and 2 breakfasts both of which were excellent. Car parking is available behind...

Enjoyed a light lunch here midweek in May. Had a drink in the bar and then had our meal in the main dining room. Food was excellent, tasty and well presented and the dining room was modern and really nicely furnished. Gluten free options available...

Stayed at The Inn Ravenglass which is managed by The Pennington. Staff were friendly and helpful. Food was excellent and reasonably priced. Only negative was the time we waited for breakfast on Sunday- virtually 40 minutes although it does state food is cooked to order...

My partner and I stayed here with our puppy over the coronation Bank Holiday weekend. We had been a bit apprehensive about bringing our puppy with us as she can be a bit vocal. The hotel were very accommodating however, seating us away from other...

Enjoyed a fantastic stay here, right on the coast at Ravenglass. A friendly, warm and cosy hotel with great food and lovely people. Note - one of the guests was a person with learning difficulties and physical disabilities (who I know). The staff at the...

On the day we visited Ravenglass, only this place and the railway cafe were open for business, the other eateries being closed for renovations. We were after a meal so came here. First thing we noticed was the lack of staff and the one member...

Myself & my partner have just returned home from a night away in ravenglass with our dog .. could not have asked for a better stay ! We stayed at the inn at Ravenglass which is owned by the Pennington inn absolutely amazing room with...

Located on the edge of the Western Lakes, Ravenglass is a beautiful & historic estuary village with the Pennington at its centre. A delightfully decorated hotel with a variety of room sizes & styles to suit everyone, the restaurant has a varied menu and serves...

This stay at The Pennington Hotel was our third return visit to stay at this brilliant little hotel, and the second where we were accompanied by our four legged companion, Bailey. Whilst our other visits were holiday visits, this time we were visiting following receiving...

Called in by chance at this gem of a place for lunch. Had to sample the fish and chips. Absolutely perfect served with mushy peas and tartar sauce. Beautifuly fresh fish in a crisp batter, home cooked chips. Very good portion. Also had some onion...

Poor service uninspiring food staff very young and inexperienced, order was wrong , food quality poor no service check we had to go to the bar to get our drinks overall very poor very disappointing spent our hard earned money on a load of rubbish...

Nice to be able to walk out for a meal when on holiday but a bit disappointing. Barmaid booking us in was grumpy in taking our reservation, nearly 30 minutes to deliver pre-dinner nibbles and the wrong ice-cream served with dessert. That said the food...

Just returned from a 2 night stay at the hotel. The food choice and service was excellent. We would normally go out for dinner but the food in the hotel and the choice available was so good we ate in the hotel both nights. The staff are great very attentive even the manager moved his car so I could park mine in the car park as we arrived late on the first night. The music in the bar is brilliant very 80’s I thought they were using my playlist from the car.The breakfast has a great choice including smoked salmon and kippers can’t fault the food. The rooms were well decorated with the only comment which we made on check out was the tv in the room was very small and needed to be replaced but after 18 months of lockdown I think they have other priorities at present.

We received a very warm welcome after a bit of a wait but understandable as there were very few staff. We were shown to our table and ordered drinks that arrived promptly. The food was superb, My wife had the garlic mushrooms to start which I had to help finish and very nice too! I had the ham hock terrine with pineapple and quails egg which was perfect. My wife had the chicken wrap and I the fishermans platter and both were lovely and we left very full.

Comfortable stay with good food & drink. Sums it up really, but I will elaborate a little. Kieran & Dean were helpful & approachable as were all the staff we talked with. We enjoyed a very good evening meal & breakfast the following morning, compliments to the catering/waiting on staff. The exterior of the hotel is in keeping with the village Main Street, interior is clean, well layed out, & opens up into a little courtyard with outside seating to the rear. Car park accessible via road to the rear. Large dining room & comfortable lounge/bar area with print of Muncaster Castle across a wall,(well worth a visit). A thumbs up all round.

This hotel was ideally placed, across the road from the estuary and accessible for the village and local walks and points of interest. There is a good size car park behind the hotel.Our room, which was accessed via the courtyard, was excellent and really large. It felt like a suite. The bathroom was also large, with a bath and a separate shower. We had everything we needed, including de caffeinated coffeeThe food was excellent. Unusual choices, all extremely tasty and not over facing.The staff were keen to help us throughout our stay. The bar had comfy sofas and high chairs and tables and tables were also available in the courtyard, which was a lovely are to sit in.I wouldn't hesitate to recommend the hotel to others.

A very warm and friendly welcome at The Pennington Hotel today, food was tasty and good value for money and service from Hannah and Sue was excellent. Our little Jack Russell Sid was also made to feel very welcome, highly recommend!!

Don't be put off by the slightly austere exterior of the Pennington. The interior is very modern and comfortable. Our food was well prepared and there's a very full selection on offer. Perhaps too much variety? Staff were helpful and well organised. Two mains and drinks for around £35. Would definitely return.

A very pleasant evening meal. with a reasonable vegetarian menu and very good service despite the restrictions of a pandemic !

Super accommodating for a large family party of 14 on two nights. Good loved by all. Did run of of a few of our drinks of choice but tried their best to rectify the issues. Offered us the conference room away from the restaurant later on in the evening to allow a game of trivial pursuit! Worth a visit

We booked 8 rooms at the Pennington Hotel for a family celebration weekend. It was a pleasure to work with the team to book and to plan the event.We have just come back from the weekend and it was a tremendous success. The hotel staff were brilliant, so attentive and friendly. The dinner on Saturday evening was perfect and to a very high standard. Everyone who commented that their menu choices were executed well. There was nothing left on any of the plates, The staff could not have done more for us and, as a family, we appreciated this hospitality which really made the weekend very memorable. We cannot recommend the hotel highly enough. We will be back Stephen Foster

We visited here today as was highly recommended by a friend who had an excellent evening dinner here the week before. . We opted to eat inside as a bit of a breeze was about outside. We were ushered into a room ,just us and devoid of any atmosphere ! Waited 30 minutes for our meals possibly due to the baking of the awful chunky chips , neither of us can stand (should be mentioned on the menu!When ordering drinks no beer except larger not even Guinness. I am local and taking to folks in our nearby village surprised ☹️ps the meals were basic and a lack of veg except peas.

Booked a table on our first night visiting here and the food was so nice we booked there and then for the next night. The food was delicious and ample portion sizes, so glad we booked here.

Ended up in Ravenglass on a day trip out with my husband. The Pennington were able to accommodate us for lunch and what an excellent meal it was! Couldn’t fault the food, succumbed to a pudding - truely yummy and the service was impeccable. Excellent value. We will be visiting again, thank you

We arrived on a Monday night, and as it was too late to venture out, we chose to eat in the hotel restaurant. Have to say the service was immaculate - the response to COVID19 was as good as anywhere else and the food was good quality. Very tasty and fresh. Our entire party enjoyed it. However, the price did not match the environment and the food - for me it felt a little expensive. Certainly, when you added in a bottle of wine, we were knocking on £40 a head, which seemed extreme for hotel in Ravenglass... even if it is the only hotel in Ravenglass.

Beautiful food, generous portion and fair price. Staff professional, friendly and welcoming. Relaxing and vibrant atmosphere and lovey furnishings. Will certainly come back.

The food is excellent quality and good value. It would have had a five star review on first night, when service was excellent and the young man was on the ball and kept us well served, unfortunately on the second night the service was poor, we were never asked if we wanted a second drink (we had to ask to order the first drink) or a dessert, so after waiting 30 minutes, we left having only had main course.Kitchen was good at informing us of what options were gluten free and there was a good selection of them

Had a lovely lunch with our dog. Great portions, we both had a burger - 1 veggie and 1 beef. Both were excellent (as a vegetarian it was one of the best veggie burgers I've had with very tasty vegetables!). Personally we felt very comfortable with covid-19 measures and as we were eating with our dog, we were in a separate room with good distancing from other tables. Very happy with our meal.

Cenamos una noche y desayunamos a la mañana siguiente.Mi cena de curry rojo tailandés con pollo estaba muy rica. El servicio fue atento.El desayuno del día siguiente fue una mezcla de buena comida mezclada con un servicio increíblemente desatendido. Constantemente teníamos que pedir artículos que tardaban tanto en llegar. No nos ofrecieron jugos de frutas ni pasteles que estaban en el menú. No hay opción vegetariana para el desayuno caliente, solo menos elementos que la versión de carne.

The first 2 days we had breakfast there was excellent and the service quick and pleasant. The third day was not so efficient and orders were getting mixed up and delayed. Still a good breakfast

Pasamos la noche en el hotel, lo cual fue fantástico, sin embargo, cenamos, tomamos unas copas y desayunamos en el Pennington.El restaurante es encantador. ¡La comida estuvo grandiosa! Menú enorme para un lugar tan pequeño, así que has hecho algo increíble para gestionarlo.Sin embargo, el personal fue lo más destacado. Buen servicio. Desafortunadamente, no escuché su nombre, pero un agradecimiento especial a la mujer que nos sirvió el desayuno el jueves por la mañana. (8 de octubre) ¡No podía hacer más por nosotros y el perro! ¡Disfrutó de su salchicha! Gracias.Volveremos. :)

Mi esposo y yo (además de nuestro perro Darcy) comimos en el hotel varias veces mientras estábamos alojados en un parque de caravanas cercano. La comida era excelente y tenía una muy buena relación calidad-precio.Todo el personal fue cálido y acogedor y se observaron todas las precauciones de Covid.¡Definitivamente vale la pena una visita si estás en la zona!

Teníamos una habitación realmente buena para ver el estuario. Aquí por dos días (sin servicio de habitaciones debido a Covid, pero ¡a quién le importa!) Y muy satisfecho con nuestra estadía. Preciosa habitación y personal muy amable. La comida es excelente, para la cena y el desayuno. El personal fue útil para llevarnos a los terrenos del castillo de Muncaster. Es muy tranquilo en esta zona occidental de los lagos. Muy pocos turistas, por lo que es tranquilo.

Visitamos el restaurante en tres ocasiones distintas cada vez eligiendo algo diferente del menú. Nos quedamos muy impresionados tanto con la comida como con el servicio. En particular, nos sentimos muy seguros, el personal usó máscaras, las mesas se limpiaron a fondo antes y después de su uso, las reglas claramente establecidas para los clientes antes de ingresar al establecimiento para mantener a todos seguros. Excelente, muy recomendable.

Me alojé aquí por 8 noches en pareja para caminar, hacer senderismo. El personal fue amable en todo momento a pesar de hacer frente a las nuevas medidas covid que nos hicieron sentir seguros en todo momento. Las habitaciones estaban limpias a la llegada y se revisaron una vez durante toda nuestra estadía, tuvimos que pedir esto, pero inmediatamente nos disculparon. La comida en el hotel era increíble, tenía un par de comidas para llevar y comimos en nuestra habitación, no hubo problema, pero también un par de comidas en el restaurante que estaba fresco y delicioso. Las opciones de desayuno eran excelentes y, nuevamente, frescas (¡solo pregunte si le gusta su café fuerte!)Pasamos días viajando por todo el Distrito de los Lagos, ¡pero me alegro de haber elegido Pennington como nuestra base!

Very friendly and polite staff and a lovely meal in nice surroundings. Good protocol with regard to Covid too.

Brilliant food great rooms and very attentive service would recommend lovely location and free parking

We stopped off at this hotel for some lunch. All covid measures were taken, staff were friendly and helpful. Fish and chips were delicious. Loads of food, mushy peas and tartar sauce & the nicest homemade chips :) quality justified the price as we couldnt eat it all as there was that much. Dining room was light and airy.We are due back in a few weeks and will be paying another visit.

Booked a family room for myself, wife and out 3 children for 1 night. Arrived at the hotel, which from the outside looks a bit run down, however once inside it was actually quite modern and freshly renovated. Coronavirus measures where all in place with staff all wearing face masks etc, unfortunately things took a turn for the worst. Shown to our Family room and it looked nice. Went in the bathroom and was faced with a poo in the toilet, along with urine around the bowl. After calling reception a nice lady came in to clean the bathroom, whilst apologising unreservedly. Not a good start especially with COVID and supposed extra cleaning being in place. Had a nice meal in the resteraunt and went back to our room. When my wife was turning the children's beds down, she noticed a strong perfume smell at the head and of the bedding, peeling the covers back further we found the sheets wrinkled and creased as though they'd been slept in previously and not changed. Rang reception again and a guy came up apologising again, saying he will get the beds changed immediately then offered us new rooms, albeit separate from the children. After consideration we decided to check out at 11:30 pm and have a refund on the room rate. We then had to drive through the lake district in the pitch black, arriving home at 2:30am (A590 totally closed to make matters worse). Holiday ruined.I've waited 4 days for management to contact us to give an explanation but nothing, so here is my review. This type of attitude towards cleanliness is just not good enough at this time of coronavirus.

My husband and I decided to stay for one night because our friends where in their motorhome and staying on a nearby site, it was our first night away after my husband had been shielding for 14 weeks and because we had cancelled 5 previous holidays abroad where looking forward to getting away even for one night. Upon arrival we asked for directions to the car park, the bar man said the car park was just behind the hotel, directions not very clear and if you take a wrong turning you do end up in the pay and display care park, the hotel car park is opposite down a light side road, ample spaces and no problem parking. We met our friends at the hotel as we where a little early for check in so sat in the courtyard and had a drink, check in was 3.00pm, at around 3.15 I went to reception to check in and the duty manager on shift gave me the room key, I went to the room but the room was not made up and dirty towels still on the bathroom floor, I went to reception to let them know and the young bar man seemed a bit embarrassed and offered us some drink whilst we waited, we waited for about 15 minutes so went to check on the drinks to which the duty manager was quite rude, hence no drinks. I informed the duty manager we where going for a walk and would be back within the hour and hopefully by then the room would be ready. We managed to check in at 5.00pm! The room was lovely with plenty with plenty of tea and coffee and biscuits, good sized bathroom with fresh towels but very limited toilettries, bed was comfortable, tv, wardrobe with iron and ironing board. We booked a table for an evening meal for the two of us plus our two friends, restaurant complied with safe distancing and was clean and the food was really lovely. Upon departure we did have to wait for a while to check out and I did have to ask several times to various staff members that we wanted to check out again same duty manager came to check us out and tried to charge us twice for the evening meal which we paid for the previous night, duty manager was very rude and did have a bit of an attitude. I understand that these times are very difficult and things are not as normal as they should be but I did get the impression that the staff where not prepared for the hotel being open and maybe had booked too many people in to stay rather than concentrating on a few guests and getting it right they filled the hotel and possibly got it wrong, Ravenglass is a lovely little village however there is not much to do there unless you like to do a lot of walking, my first stay in a hotel after lockdown for me was not a good experience maybe during normal circumstances this hotel would improve

We stayed here recently for two nights and ate ate the restaurant twice. The staff were great: they were obviously working very hard to deal with a lot of guests but we were taken care of in a timely and friendly manner each time we needed something. The rooms were a good size and clean, though a little dated. The restaurant food was lovely (good pub grub style food with a few more ‘refined’ options available). Perfect location for walking and exploring the slightly quieter side of the Lake District.

We booked a meal at the Pennington Hotel on the Saturday evening and was pleasantly surprised with the quality of the food and the service. The restaurant was set up with the Covid-19 restrictions applied for social distancing and we were lucky enough to have a table near the window over looing the estuary. The food was tasty, well presented and reasonably priced.

Our first visit after lockdown, everything was clearly layed out. Food was of a good standard even at reduced scale, ravioli was tasteful and portion sizes where good. Cheesecake dessert was lovely. Service was prompt even with reduced staff, all staff where in ppe except one waiter who sometimes had a mask/ protective visor, that was a little bit off putting but other than that we felt safe on our visit.

Our first meal out after lockdown was disappointing, starter portions ridiculously small for the price, Ravioli was lacking in taste and seasoning and the ploughman's appeared to have supermarket ham and pork pie on it. Not what I expected from one of my favourite eating places. Not once throughout the meal were we asked if everything was OK which I would of expected.

We called in for lunch after walking in the area. Friendly staff, good service. We had pulled pork wraps & chips. Good side salad & coleslaw. Very enjoyable, nice place, would recommend.

Great food for lunch or dinner. We had lunch and drinks in the lounge, super relaxing and great staff. Came back a couple of days later in the evening. All the staff we spoke with were great and the food was amazing.

Ravenglass es un lugar único por su historia, patrimonio y vistas. También con el exclusivo ferrocarril de vía estrecha "La'al Ratty" casi a la vuelta de la esquina. Reservamos una mesa para almorzar con la esperanza de una buena vista, sin embargo, el día fue atroz con la tormenta Dennis tocando a la puerta. No había nada que ver ni hacer aparte de disfrutar del almuerzo que habíamos reservado. ¡Y disfrútalo lo hicimos! Un edificio de carácter desde el exterior reformado con buen gusto en el interior. Una cálida y feliz bienvenida del personal que nos atendió muy, muy bien. "Pastel del día" para mí, Steak and Ale, que fue realmente delicioso. "Fish and Chips" para mi esposa, que puede considerar como una opción aburrida, pero a ella le encanta su fish and chips. Creo que ella había estado esperando un plato de pollo (no curry) en el menú, pero la observación final fue: "¡El mejor pescado que había comido hasta la fecha!" Vaya al hotel Pennington en Ravenglass.

After a long walk we arrived back at ravenglass at 3:30 and found the ratty arms were no longer serving food however they told us this hotel was....We entered and found the staff very friendly and quickly ordered the fish and chips and a vegetable cassoulet. Both were very tasty, only slight downside were the chips were a little hard but we still ate them so they can't have been that bad!2 meals and 4 comes were £31.Would recommend.

En octubre, Melanie Brian y yo (Peter) comimos pescado y papas fritas y guisantes en el restaurante. Fueron los mejores y fueron cocinados por Kath y Helen, solo he comido aquí dos veces y en ambas visitas la comida ha sido del Máxima calidad, excelente personal y excelente servicio.

We had dinner here on a Saturday night and enjoyed the food. The service was great but there wasn't much of a beer selection. We each had gammon steak and the portions were very generous.

Wonderful hotel. Staff were friendly, accommodating and helpful. The room was immaculate and very comfortable. The breakfast included was delicious and very generous. Will definitely be coming back!

Very clean hotel. The rooms were nice, not much view but nice. The staff were fine,( when we could find them) and the beers were ok, if limited

Estamos aquí dos veces en octubre mientras nos hospedamos en un Airbnb local, ambas veces la comida y el servicio fueron geniales. Teníamos el pollo al curry la primera noche, luego nuestra segunda visita mi marido tenía el curry de gambas tailandesas y tuve el cassoulet de batata que estaba delicioso. Recomendaría.

Lo único que lamento es no haberlo revisado antes.Nos alojamos aquí para la boda de mi madre en el castillo de Muncaster.A la llegada (aunque llegamos tarde) nos recibió la anfitriona más acogedora, organizada y servicial (supongo que el gerente). El check in fue rápido e indoloro. Todo se explicó completamente y fue muy cálido. Nos acompañaron a nuestra habitación, y luego nos dirigieron a la habitación de mi madre cuando debía entregarla. Debido a que llegamos tarde, el gerente realmente ayudó donde pudo.El mismo anfitrión fue excepcional en ayudar a mi mamá (La novia). Las habitaciones estaban limpias, modernas y tenían todo lo que necesitas.Después de regresar de la boda, nuevamente fuimos recibidos por un amable personal nocturno, que amablemente y profesionalmente manejó el bar para nosotros (después de las celebraciones) hasta bien entrada la noche.Trabajo en hoteles y a menudo es difícil encontrar comentarios positivos. Sin duda recomendaría esta joya escondida para cualquier tipo de estancia.Lamentablemente no pude desayunar, pero otros miembros de nuestro grupo lo calificaron de excelente.Definitivamente voy a reservar este hotel para futuras estancias.

Superb. Best food in the area. Staff super friendly and polite. Menu is delicious. Premises is immaculate and classy. I am a repeat diner as I live not too far away. Splendid place. Ravenglass is lovely. Recommended.

Popped in for dinner. Quite quiet (Wednesday). Nice choice of good. Good quality food. Nice wine selection.

Kieran was super polite and friendly, the meal was excellent, so thank you Helen, very reasonable prices both on food and drinks. The dining experience made my breif time in Ravenglass a true delight.

We were booked in to the Pennington Hotel for the Krankenhaus Music Festival at the start of September.

From the minute we walked in to the minute we left, we were looked after, service and staff where excellent and very friendly. Our dog was made very welcome and spolit. Our room was very large and comfortable. We called in at the inn at ravenglass which is part of the hotel for an afternoon drink, lovely views of the estuary and a great atmosphere. Good choice of real ales and a great cider. We had evening meal in the bar area of the hotel with our dog. It was amazing, great choice for all courses and a lovely wine choice. Again we were looked after so well. We would have loved to have stayed another night but the hotel was fully booked up. This is the most genuinely dog friendly place we have stayed in. We will return with or without the dog. Thank you to all the staff for making our stay very enjoyable. We will see you again.

Called in whilst on a short break in the area. A handy place to eat on a very bad night. Unfortunately one chef was missing so they weren't open to non residents but as the dining area was very quiet we were accepted but had to eat in the bar area. One member of staff was very welcoming the other not so. 8/10 for pub style meals. A fish menu advertised for October looked very interesting.

The bar is dingy and the waitress could have been a lot more friendly, She brought our lager to our table and it dripped everywhere. She made no attempt to wipe it up and we used the serviettes. When she passed by I asked her to wipe the table as it was sticky by then and she did this reluctantly. The burger was Ok,, the bun stale, the chips perfect and the salad garnish OK. We have been before in the Winter and found a better level of service altogether. I felt that the young waitress needed supervision. Will we be back? Probably not.

Visited whilst on a family holiday in Ravenglass. Good location close to the Estuary & easy to park. The food was good. Much improved since our last visit several years ago. The bar had a lovely atmosphere & the local artist (whose paintings we love) had an exhibition on. Dog friendly. Clean toilets. The only reason I’ve given it a 4 is the wine list was very poor.

Firstly the pros - I had the best fish and chips i’ve had for ages. The staff were lovely, Kieran the Manager worked really hard and I think it was Daniel at the bar who had a good personality.

We had lunch along with our two dogs and sat outside though could have been in nice bar area. The menu is varied and we were impressed with excellent service and the welcome offered to our dogs.

The food was generous in portion size and actually really delicious! We all ordered a bunch of different meals and they were all great. Service was slow but it was a busy night and they looked short staffed. Definitely worth a visit!

We were staying in the vicinity and arrived at the restaurant quite late and without a booking but they graciously accommodated us. The hostess was very friendly and efficient and the food was excellent. We ordered the main meal fish and chips and the lamb stew, both of which were excellent quality and more than sufficient portions. We will definitely be back if we are nearby again.

My wife and I were staying in a beautiful cottage about 100 yards from this hotel.

Just returned from a 2 day visit to Ravenglass and we loved this place, on arrival we got given the room on the top floor which had superb views of the bay, only a couple of minutes from the Train station, rooms nice and clean, great tea selection, popped downstairs to check out the bar, staff all super friendly and funny, the restaurant is the hidden gem of this place, cracking food, had the fish and chips which was really good, following night had the steak pie which was delicious, the food was a lot more modern than I expected for the area, the takeout option is also genius, I would 100% recommended this to anyone, lovely place for a beautiful village

Ravenglass se encuentra fuera del circuito turístico y esto se suma a su atractivo para un descanso tranquilo. Nos hemos detenido en Ravenglass muchas veces. El camping es excelente y Rosegarth es perfecto. Nuestro último descanso en un hotel en Grassington fue decepcionante, así que decidimos apuntar un poco más alto y elegimos The Pennington. Es un lugar realmente cómodo para detenerse. La habitación era de buen tamaño y el baño era grande y bien presentado. La mini cafetera era nueva para nosotros y muy apreciada. Fuimos a mediados de la semana y fue tranquilo lo que nos conviene. La comida que ofrecían era tan buena que comimos aquí tres noches a la carrera. ¡Ratty Arms es un poco más barato pero está demasiado ocupado para nosotros y tratamos de evitar lugares con demasiados niños, ya que llevamos años trabajando con ellos! Nos gustan los niños pero nos molestamos por el mal comportamiento.