Based on 896 opinions finded in 1 websites
Based on 896 opinions finded in 1 websites
Nº 557 in 731 in North Somerset
Nº 113 of 146 British in North Somerset
Opinions
Had a 40% off voucher through the door so thought we would give it a go,as not been for a few years,taken promptly to table goodservice from waitress,I had a mixed grill ,which took about 25 mins and wife had chicken and rib combo,my meal was OK not very hot ,like warm,peas were cold plate stone cold,my wife's meal was good no problem.desert was nice made up for crap main,hopefully it was just a one off would have to think long and hard as to weather I would waste my hard earned cash.
Nigel leigh . 2024-09-22
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Fantastic waitress Kelly, couldn't fault he service she provided, nothing was to much for her. Very attentive, Nothing to much for her. My Partner had an issue with his steak and straight away she ordered him a new one. Also would like to mention the young manager that was on duty that night wasn't sure on his name so send our apologies he was very welcoming and helpful, Defiantly will return.
Megan L . 2024-09-18
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Great venue for family meal. Emily was our server. She was very attentive and efficient and was great with our little boy. Food was great value for money. Thank you
Lottie_10101 . 2024-08-24
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Had Breakfast here quite a good price considering it's an all you can eat buffet lots of choice nicely cooked but under hot lamps and they don't keep them hot just about warm i didn't mund this apart from the beans was going to eat here more but coukd only do it if you had booked meal deal and paid i n premier inn because their computer system was down and they were closed to people other than hotel guests would give food an 8/10 but be prepared to be standing around ages waiting to be seated we were nearly 10 mins before someone came front could do with a tidy up looks grubby snd let's inside down a bit looks a bit off putting will be back if we are in the area again good food fair price kids eat free
andrea e . 2024-08-08
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The staff here are lovely and friendly and very helpful, but I was disappointed that the only gluten free sausages were vegan! I’m not vegan, I like meat in my sausages. Also there was no gluten free toast available and although I was offered a burger bun, it was too late, as I was half way through my breakfast by then. I don’t see why you can’t offer proper GF sausages and ensure you have GF bread available for toast. I’m aware that you need separate equipment, but you are part of a big chain and these days it’s expected. As I said this is not the fault of the staff.
Florence188494 . 2024-08-04
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Stayed at Premier Inn, booked for myself and my 4 year old niece. Both meals really lovely. Staff were just lovely, really attentive, polite and efficient. Place was clean. Lovely experience.
Julie C . 2024-07-07
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Our waitress Kelly J was amazing the kids have a very serious allergy and she made sure all the food safe for them even when the kitchen made the wrong dessert the food was amazing the wait time was short and we all left very...
Shannon L . 2023-11-18
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Great service here always! We had dinner and breakfast and I wish we could have stayed for lunch! Tom and Vicky were great! Love my eggs on toast!
Traveler14515508232 . 2023-11-16
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Great food as usual, came out promptly. A great deal on cocktails, big shoutout to Sarah and Laurence for smashing out 4 baileys cocktails in 5 minutes!
Chloe B . 2023-11-11
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Always great service and food! Vicky is especially brilliant at her job! Love coming back here regularly
Coastal41621664652 . 2023-11-01
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It wasn’t that busy however they took quite a while to deliver our food and drinks. The food itself was great. I would like to see more vegan options
Jon M . 2023-11-01
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Visited on Monday evening where it was fairly busy. Our waitress (Liz) was pleasant and ensured we were having a wonderful time. One point to note was that despite the on going employment issues (I know of because I recently stopped working in a pub),...
Andrew E . 2023-10-31
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I was staying in the Premier Inn next to this pub so ate here every evening. On one occasion a friend came to visit for a meal and Emily D was our waitress. Emily was extremely attentive and engaging and provided us with excellent service....
marktY1864AP . 2023-10-19
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We came in for dinner Friday night and our server called Mollie was very quick and attentive, nothing was too much trouble The restaurant was very busy and she did a great job. We came in for breakfast Saturday morning and was served by Vicky...
JT9097 . 2023-10-16
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Visited here for an afternoon meal while staying at the premier inn next door. We chose to eat early at 4pm to take advantage of the lunchtime menu that runs until 5pm. There are two mains for £12.95 and then add a starter and/or dessert...
jw1983 . 2023-10-07
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Birthday Meal here on Thursday 21st September- Food lovely and our waitress Molly was exceptionally friendly and efficient. Will be back
Discover32802753767 . 2023-09-24
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Me, my wife & son visited here on 23/09/23 and was greeted by a friendly gentlemen who saw us to our table (didn't get his name, however he appeared to be mostly working from the bar) we were then waited on by Emily D who's...
Ryan O . 2023-09-23
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I visited this restaurant last night with a golfing party whilst staying at the adjoining Premier Inn. Our waitress was Molly who dealt with our crowd of 16 mature male golfers with ease. She was polite, charming and good fun whilst doing her job very...
BasilFawltyTheWorld . 2023-09-19
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We wanted to eat out as family and everyone wanted something different…a roast dinner and steak etc. So we booked the beefeater. The food was absolutely delicious, you can see the kitchen through the serving hatch. Had a great deal on T bone steak, a...
E9950EKsarahf . 2023-09-17
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Having stopped over at the adjoining Premier Inn we booked for an evening meal. Greated by very friendly staff and served by a very pleasent, helpful lady called Emily. Our Fillet steak was served in good time and was excellent, perfectly cooked to our liking.
W A . 2023-09-15
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Came for breakfast Tuesday 29th, when we arrived the restaurant already looked relatively busy; which I would presume is because of the summer holidays. We were greeted by a young man at the desk to which he asked if we had booked which we had...
AdamPerch4125 . 2023-08-29
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Really nice food, the staff are sooo nice- kitchen manager in particular was amazing. (The pay is also really good). Would definitely recommend as a place of work and also to go out for food/ drinks.
Hayley A . 2023-08-25
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Came here on 17 August for a relaxing lunch with wife and daughter. I ordered the gammon and when the waitress came to take the plates she asked if it was all ok. I stated that the gammon was tough and my wife and daughter...
normand791 . 2023-08-24
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Friendly service and tasty food. Only had mains this visit but will defo come back for more next time
Emma S . 2023-08-21
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Came here last weekend for the two courses for two people for £30 offer. You’d think with such a great offer the food and service would just be okay but it was great! The team were so lovely to all my family members and the...
Q5246DNjordanm . 2023-08-21
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Great dinner with friends and lovely service. Food was good and the staff were friendly and always happy to help.
Sophie T . 2023-08-21
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Enjoyed a lunchtime visit to try the two meals for £12.99. Fantastic value and very pleasant service by all the staff especially Emily .
Keiron A . 2023-08-20
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Stayed at Premier Inn after visiting family. Booking into Premier Inn was very good and lovely service as always. However on going to bar in Beefeater with my son to get some drinks we found only one bartender serving, however the bar was not busy,...
Steve P . 2023-08-14
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My wife and I went here for their bottomless breakfast. The place is a bit tired and grubby. When I was at the hot food servery, there was a sign displayed saying that if you want poached eggs or vegan sausages, ask a member of...
monster4459 . 2023-08-12
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Came in for dinner on Thursday night, was served by a lovely and attentive waitress Molly, couldn’t do enough for us! The food was brilliant and drinks were served quickly. Will definitely be returning!
ecatherine1 . 2023-08-10
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As we stayed in the adjacent hotel, this was an ideal location for dinner on our first (and last) night. Excellent choice of food which was all reasonably priced. Food was served quickly and hot when it arrived. Staff were attentive and friendly, happy to...
mald03ives . 2023-08-03
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We had breakfast as we were staying at the Prem Inn. Our server Marcus was great, he understood that I was gluten free and was super helpful. I can not recommend him highly enough. Beef eater give him a raise! Food was good, a great...
ArchieElliott . 2023-08-03
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Smelt lovely outside so nice went in for a meal what a mistake was met with a very messy entrance that needed a good hoover then was forced to open the door by the most mucky stinking handle i have ever seen! Had the usual...
andrea e . 2023-08-03
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Fantastic service from Emily D Friendly and very helpful and smiling food was piping hot and well presented
John E . 2023-07-27
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Six of us were booked in for an evening meal. We had been to the funeral of one of our friend's brother's. Emily D was responsible for looking after us and she did this above and beyond our expectations. We were warmly greeted and her...
Dazeydoo . 2023-07-25
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Sunday lunch was fantastic. "Ultimate Sunday Lunch", very aptly named !!! Well cooked, very tasty and very large and such good value. They were really busy but the waiting staff and the kitchen kept pace. All in all, a lovely Sunday lunch!! Definately return.
JSE46 . 2023-07-23
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Stayed in the premier inn. Had drinks when we arrived management wasn’t welcoming or friendly at all, outside area was very messy with litter and breakfast cops etc on tables. We booked a table for evening dinner which staff (apart from management) were friendly and...
554hap . 2023-07-10
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Had a lovely family meal celebrating a birthday, everyone really enjoyed their meals. Our waitress Emily made the visit special as she was very attentive, good fun and really looked after us. She also got me to register for my loyalty card which I’ve done...
L3736ZMemmas . 2023-07-10
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The team here are great and the service is amazing. I love coming here for breakfast. Would highly recommend!!!
Traveler14515508232 . 2023-06-22
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Wonderful service from staff you can tell they all enjoy their job and work so hard,foods brilliant overall great experience!!
lorna T . 2023-06-17
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We were staying at the attached Premier Inn so booked breakfast and dinner here. Service was really disappointing, staff were miserable, no warm welcome, everything was too much trouble, they did not clear tables during breakfast. One of our group asked for scrambled eggs, the...
Lucylobby . 2023-06-15
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Have been here a few times and always had mixed service and quality. Today we had a lovey young lady on the bar not sure of her name sorry but She was very polite and smiley. I ordered 2 burgers for me and my partner...
Kenzo799 . 2023-06-04
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We had read sone quite bad reviews prior to booking but thought we would give it a try . So glad we did . Fantastic attentive service and great food . Visited to nights in a row. Had the Mixed grill first night. Yum! Second...
Tvp55 . 2023-05-15
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We went there purely by chance. What a result!!!! Absolutely fantastic Sunday lunch. Beef was gorgeous, roast potatoes like home made...crispy. Lovely veg. Just fabulous. The waitress, Emily, was a joy. Very friendly and smiley. We will definitely be going there again....and again...and again.
Caz-Snowy . 2023-05-07
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Called in for a steak tonight, service very good , steak quite good ,8 oz sirloin although it didn’t look 8oz very few chips half a tomato and a mushroom, pint of lager and an ice cream desert £27.63, paying £16 for a steak I...
michael c . 2023-05-06
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The main positive of The Pavillion was the staff - all staff members were extremely friendly, helpful, and eager to please. They did everything asked of them with a smile, and the Beefeater seemed to be adequately staffed, something not often seen in Beefeaters. I...
Charlie M . 2023-04-24
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Always great service from the team at the Pavilion! Great burgers too, especially when you can build your own! I’ll be back!
Q5246DNjordanm . 2023-04-23
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Could do better. I had dinner in the Pavilion with a work colleague on 19th April. We arrived at 5.45pm to a mainly empty restaurant but was told that all the tables were reserved and we needed to sit in the bar to eat. The...
Sally L . 2023-04-20
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We ordered fish and chips and garden peas. The fish, we were advised by the very charming waitress was pollock, not cod (you had to pay extra for haddock!). I remember pollock from my early (poor) years when we knew it as coley, the cheapest...
JuneBug1939 . 2023-04-16
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Food is always amazing staff are great emily served me and advised me the house burger was great it was brilliant very polite and friendly will definitely return
paulsS4331QJ . 2023-04-13
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everything fine just one disappointment. my husband ordered mushroom stack...... but it was a baked potato ( to give it height i guess) with fries there were only 4 mushrooms on it. what a fiddle it was only ordered for a stack of mushrooms, I...
janecB3388TS . 2023-04-08
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Very helpful and friendly staff, helped to return an item we had left behind. Will definitely return when we're in the area.
HighComm . 2023-04-05
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The food and service was excellent apart from the older gentleman being a bit grumpy. The food came out very quickly despite only one chef so high praise to him. Only complaint was the salad on my open ciabatta was left under the lights for...
Jon M . 2023-03-22
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Disappointed A group of us had booked a table for breakfast on a Saturday morning at 10:45. It was only after we had paid that we were told the breakfast was stoping at 11!! We were told they’d leave food out for us but the...
Stefanie M . 2023-03-19
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We had the meal deal as were staying at the Premier inn and wow what a deal. My husband had a starter, half a grilled chicken, apple pir for desert AND a pint of guiness. I have the mixed grill with the sirloin upgrade, the...
HollieHoskins . 2023-03-13
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We had both and evening meal and breakfast at this restaurant - both very nice and excellent service. I need to single out Emily who looked after us in the evening who was very attentive, really engaging with me and my kids. My children also...
ianm260981 . 2023-03-11
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Our first visit to a beefeater and it definitely won’t be our last, we had the steak sampler meal and it was cooked to perfection, couldn’t fault it, Naomi our waitress was absolutely lovely fair play, one of the best steaks we’ve had.
JulieC760 . 2023-03-05
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We decided to drop in instead of cooking for the evening. The atmosphere is nice and the restaurant in good condition. It wasn't too busy but a week night that's kind of to be expected. The staff were great from start to finish. We saw...
matttS8774HI . 2023-03-03
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Lovely dinner. Emily was our server and she was great. She was really attentive and informative, even keeping an eye on a nut allergy in our party
Becci S . 2023-03-02
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Visited with a friend and 2 children. I had a rump steak with a prawn topper which was delicious, steak was cooked rare as requested and the garlic from the prawns was lovely as covered the steak too! Kids had poppin chicken and another a...
Loveholidayandtravel . 2023-02-17
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Once a month my friend and I meet up for lunch, we noticed that there was a 2 course meal on the menu so we decided to try here. The gentleman who sat us was very friendly and give us a choice of tables, he...
Westononthemove . 2023-02-07
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I took some family visiting from Torquay and they loved it. They were really busy but we’re so friendly and helped us choose what to have.
mammaaps . 2023-02-02
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Tonight I visited for a few festive drinks and a meal with a friend. Liam our table host/server was amazing. Super attentive & nothing was left unnoticed. We took full advantage of the 5 at 5 offer and Liam made sure our glasses were never...
pablo19901 . 2022-12-24
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Great value three course festive menu, all delicious and all served with a smile by our waitress Molly!
NeilD1516 . 2022-12-19
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We recently had a festive booking for 17 and all left very happy. The paté and festive burger are particularly good and the 3 course price is quite reasonable. Our waiter was a lovely young man called Kyran, he made sure our drinks were topped...
Kellie F . 2022-12-14
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Fab service by Liz. Haven’t dined here for quite some time and wasn’t disappointed. Food was quick and hot. We had the festive two course deal and a Christmas cocktail. Another 5 star service and a special mention to the handsome boys in the kitchen
Passenger551990 . 2022-12-07
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Our waitress Kelly was lovely! She was very attentive, knew the menu well and very friendly. Food was delicious, a great evening out!
ecatherine1 . 2022-11-24
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- ignored by waitstaff waiting to be seated - not at all busy but 20 minute wait for a small starter and the. another 45 minute wait for a small main - staff rolling there eyes at other customers - no table check up -...
MarkPau67 . 2022-11-22
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We went for a meal with my family and the Sunday roast was amazing. The cauliflower cheese was really good and we were given lots of veg.
mammaaps . 2022-11-21
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Great evening. Amazing staff. Food excellent. Chef was Jordan Clark. Great value for money Wine was good
614alisony . 2022-11-20
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Arrived 20 minutes early for our booked table and asked to take a seat in the bar as they were thin on the ground with staff. Not a problem, as someone in hospitality myself I’m fully aware of the troubles the sector are facing right...
adJ6704DO . 2022-11-15
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Family Sunday lunch, table booked and upon arrival, friendly staff show us our table, drinks ordered. Drinks arrived, then food ordered. Nice pub inside, Table booked for 1300, was very very quiet which was a surprise. Will soon realise why.. I ordered Sunday roast. Rump...
MrCaddy . 2022-11-13
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Shocking. Not writing much because I’m awaiting call backs. Fair enough the manager was nice. But was involved in some conservations that the viewing public shouldn’t had been involved with.. yes, saturdays do suck (and I hope you don’t call In sick)! But when your...
Shantell16 . 2022-11-12
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Had fabulous service on the evening of 2 November from all the staff. Very friendly and efficient. Thank you for a lovely evening.
Wendy H . 2022-11-02
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Was pleasantly surprised. I had a Steak and desert on the offer, it was very good value and tasty. Emily our waitress gave excellent service, was very attentive and nothing was too much trouble. Would definitely go again as would the friends I went with.
Travelme7 . 2022-10-28
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Had a wonderful lunch on wed with my friend -the daytime menu is extremely good value and sue is a very nice waitress . Would defiantly recommend
TAUSER13NOV_P . 2022-10-27
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The gentleman who greeted me and my son was incredibly rude, no manners at all. First told us we weren't booked in for breakfast, which we were, he has looked at the wrong room number, no apology given. Then he tutted at my son telling...
midsomer99 . 2022-10-25
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Went here for an evening meal with my husband. Food was not as described on the menu. It was not value for money at all. Cheesy mushrooms with parmesan shavings does not have any parmesan at all. Halloumi burger with roasted red pepper does not...
MargotCorfu . 2022-10-23
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My motorcycle club stayed next door at the Premier Inn for three nights last week, and we had three breakfasts and two evening meals. Food was tasty, and plentiful, and staff generally very helpful.
garybG568VZ . 2022-10-17
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We visited for my dads birthday and can honestly say we had a wonderful evening. The food was hot tasty and the service was wonderful. Kyran looked after us very well. To top it off the team (including a chef!) brought out my dads cake...
A-123789 . 2022-10-16
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Saturday evening after 6pm 2 mains for £12, great value for money and recurring each Saturday evening
Christine L . 2022-10-12
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We visited here twice whilst staying at the attached Premier Inn and found it a mixed experience both times. We visited on a Friday at 4:15 to have the 3 course daytime menu. Generally the food was of good quality, however I felt that the...
jw1983 . 2022-10-09
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Have been coming here for around 15 years and have never had a bad meal. This visit was specifically great as the waitress Emily was so happy and cheerful and went the extra mile to make it a great visit. Very helpful and was always...
Tylerpearce123 . 2022-10-09
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Fab service and fab team on this visit. Emily was a great waitress and the food was delish, just wish I had more room for pudding!
530vickya . 2022-10-06
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The service here is consistently exceptional. The staff are cheerful. Emily in particular is excellent
callumb62 . 2022-10-06
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Myself and my partner decided to come to the pavilion for dinner, We decided to eat in the bar area as it looked more relaxed, When we ordered our food we got chatting to the barman Lawrence he was extremely polite and friendly he made...
Scenic30598412947 . 2022-09-22
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I wouldn’t recommend this to anyone the place is dirty, tied, sticky menus and tables and even on complaining to the manager Jordan he even said he wouldn’t eat in the place The staff are not presented well and one stood behind the bar picking...
charlie1811 . 2022-09-20
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Service was really good and staff very pleasant. Food was faultless. Knocked spots off Miller & Carter and a fraction of the price
Roger B . 2022-09-05
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Stopped in for a quick meal with the family. We took advantage of some amazing offers and had the flame grilled combo and fillet steaks. As always great food, well cooked and lovely attentive staff, we were served by a lovely young lady called Abi....
Kellie F . 2022-08-29
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As usual a very nice place to go for food. Happy friendly staff always nice to talk to. Good good portions and hot and tasty. Cannot recommend enough.
TH121995 . 2022-08-24
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Had the pleasure of eating on sat 20th and used the fantastic discount offer for Saturdays . Food was as always to a good standard and service by amber was fast and efficient. Very pleasant visit
TAUSER13NOV_P . 2022-08-23
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We as a family normally love the Beefeater breakfast experience. It was one of the draws that made us book the Premier Inn next door for an overnight stop-off. Anyway after a horrendous night in the hotel. We got to the restaurant. We where greeted...
Jabberwocky1978 . 2022-08-23
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My wife and I arrived early for our dinner reservation and thought we would advise that we had arrived before having a drink prior to dinner, before we could say a word the floor manager barked at us to ‘go away and come back in...
happyhun . 2022-08-21
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I visited in July for my friends birthday. We were greeted by Vicki who couldn’t do enough for us! Really friendly welcome, checked we were ok and that we knew how the buffet worked, then let us know at the end before they started to...
ecatherine1 . 2022-08-07
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The restaurant was busy when we got there, but the wait for food was great we didn’t have to wait for it. Steak was cook prefect and food was very hot. Would recommend the pavilion beefeater.
R7671QHsarahm . 2021-06-06
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Seemed alot of effort for moody snappy Kieran the manager If you don't like your job go elsewhere food was served burnt and cold work that one out and missing items restaurant was half full so not as if they were fully booked
Z8942OYmarkg . 2021-05-23
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My partner and myself come to weston supermere regularly and stay in the premier inn hotel east we are regular customers to the beefeater and spend a lot of money in the beefeater each time we goWe had booked a meal for the saturday evening to which i paid on my debit card 46Pounds before the meal there were numerous transactions at the bar also on my debit card all these transactions showed as pending on my bank accountthe next morning we had booked breakfast which was stone coldToday 3 weeks later beefeater decided to take the money for the meal from my bank bearing in mind every other transaction had come out on 3rd of August by doing so this put me into an unuthorised overdraft i called the beefeater customer relations to be advised nothing they can do just one of those thing i felt let down with this attitude no explanation as to why this was taken 3 weeks later
J4150AJmarieb . 2020-08-20
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See photos of what you order from the menu and what you actually get. This is a lobster stacker for close to £16 with what is no bigger than a large prawn on top. I asked why the lobster provided with this burger is so much smaller than the menu photo and was told it was served by weight (not sure mine even registered on the scales and this was not explained in the menu). I don't blame the staff as they are all lovely hence 2 stars and to be fair they brought me an extra 'prawn'. If this is honestly what Beefeater think is acceptable they are sorely mistaken. This was the general theme for all our meals, plus a long wait and cold chips. Would rather go to Burger King. At least you get what you pay for there.
AnnieF1965 . 2020-01-14
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Came here boxing day on a whim and they had a set meal menu. Food was lovely and our waitress's Kellie and Emily were amazing, very sweet and helpful. Definitely plan on coming back in the new year :)
JoshClarkSpace . 2019-12-26
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We had booked at the restaurant for a lunchtime meal, on arrival we were shown to a table, given menu's and told the waitress would soon be with us, however that waitress never arrived! After a while the gentleman who showed us to our seat returned and asked if we wanted drinks, we said yes and we are ready to order, so he said ok and took our orders. After quite a while a waiter brought our meals and said to me your meal has come with chips is that alright or did you want salad to which I replied I was not asked anything when ordering and on the menu chips were not mentioned it just said lasagne, salad and garlic flatbread to which the waiter said he could get me salad as well as having the chips to which I declined as I was astonished at what had gone on already. The meal was adequate, but not really enjoyable and the portions were smallish for the price we paid. We finished our meals and another waiter came and took our plates away without even asking if we wanted deserts or anything else, so we finished our drinks and then we had to go to a waiter to be able to pay!! The atmosphere in the restaurant was dismal and I noticed people at other tables were not getting proper service the same as we had experienced, basically it seemed as if there were not enough trained staff to cope and they certainly were not friendly and welcoming. Just before we left the restaurant I visited the toilets and I really wish I hadn't as there was a horrible musty smell within them, they were dark and dismal and definitely in desperate need of repair and decoration. This is a restaurant I will not be visiting again and will warn family and friends not to go there for a meal.
MRJA9 . 2019-12-23
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Sunny day so we took advantage and sat outside and ordered drinks to the app at 2.50pm. Pint and vodka & orange. At 3.10 I went inside to see how long they would be drinks a rude tall woman with dark hair shouted at me ‘our screen is saying 25 mins can u see we busy’ no sorry just rude! So we decided to go and get served at the bar as there was no wait. We actually drank these then at 3.35 went to see where our drinks where that I ordered at 2.50! We eventually got them at 3.45. Then we ordered food which came within 15 mins. 👌Chicken bites were lovely! Garlic bread had no taste of garlic and the cheese chips lol see photo - what cheese. The female staff behind the bar need to learn how to use manners and SMILE. What a mirsable bunch. At least the male staff were friendly and welcoming. Won’t be going to this place again.
256 Opinions
I was quite surprised to see a couple of bad reviews when I came on to leave mine but then on reading the illiterate nonsense written I think it says more about the writer than the restaurant! Burger King is just across the road folks!! Anyway, back to our experience, we popped in for breakfast whilst out shopping and had a full english with a pot of tea for two. Liz was front of house and could not have been friendlier or more welcoming. The tea came in a lovely seasoned steel pot with hot water to top up and the breakfast arrived soon after all piping hot and perfectly cooked. We were most impressed with the service, the food and the price and having walked past so many times we will now be walking in more often!