The Pavilion Cafe in Greenwich

We came here after visiting the Royal Observatory as we wanted somewhere near to eat. This is the place we found. Visual looks lovely and inside. Lack of choice of food which was disappointing. Best to go somewhere else if you want choice.

nice for a quick snack but a bit pricey for pretty basic things. really nice staff and amazing vue of london’s skyline tho

Man on till didn’t understand my order. I asked 3 times for a green tea. I spoke slowly and clearly It wasn’t busy . I then returned and asked for the WiFi password and he gave me an incorrect password. Thankfully the lady at the ice cream counter knew the password so I was able to access the WiFi. Green tea was tasty 😀

Went on a Sunday and sat outside for a Family Birthday party and was presently surprised with the quality of the food ( pizzas and chips were delicious) and the service was excellent! They also had an outdoor BBQ area which looked cool and the hotdogs were brill! It is a fantastic location and I recommend to anyone in the Greenwich/Blackheath area

Spent a leisurely Sunday afternoon in the café garden for my son's 5th birthday with around 40 family and school friends. What could have been a bit chaotic was anything but. Food was all served together at the right temperature which was my concern with such a large booking and the service was great. Bigs thanks to Micaela for helping with the planning and special thanks to Giulia, Diego, Tyler and their team for delivering a special memory for my son and his friends on the day.

Lovely cafe friendly staff good menu very clean . Just two things 🤔 no vinegar (not been delivered evidently) also not the best chips I’ve ever had could be improved!! But a very pleasant place , as I only live 30 minutes away I will return 😁

Lovely place to visit for lunch when you are doing a tour of Greenwich, it’s more of a quiet part of Greenwich as most people stop at the Observatory but it still gets busy at lunch.

Cafe located 200 metres from Royal Observatory. Unlike many other reviewers I had a good breakfast experience..delicious breakfast roll (enormous), nice coffee, nice building, good service. Only down was the less than hygienic toilets. There are public toilets 1 minute walk away.

It’s a year since my last review, and the outside tables have still not been sanded and varnished and are not routinely washed each day. You sit among bird droppings! The area outside the main entrance is never swept and cleaned. I visit every day during my walk and have decided to buy a takeaway drink and find a bench in the park. Cakes are good but expensive at £4.95 a piece. Some of the staff are really nice, but service can be very slow.

Had tea and bit of cake. The carrot cake was delicious. Staff very welcoming. Tables clean. The let down was the state of ladies toilets. Only one in use others were out of use. The floor was filthy ( I know it had been raining but still) no toilet tissue in the only toilet in operation

Both had burger & chips. Don’t think the oil had been changed for yonks. Horrible after taste, and not pleasant. Table was dirty, took a while to get it cleaned. On a plus, friendly staff - but why do we have a substandard eatery in such a beautiful place? Next time I think I will bring my own 👎

Have only given one star rating because I can’t give a zero and I feel the need to tell others to AVOID this place. Optimum location but cleanliness, service and refreshments were embarrassingly sub standard. No need for bad, undrinkable coffee nowadays, even a blueberry muffin was chilled with ‘no way of warming it up’. Expensive too, over £14 for two coffees and two muffins. Only reason I stayed is that I had walked with my 87 yo father and we needed a break. Should have read other reviews! Don’t be fooled by The Pavilion being an interesting building in a Royal Park. Nothing royal about this place.

Bought an overpriced wrap and 2 teas, it was put in a takeaway cup with the teabag still in. After 20 mins the tea had so much milk it was so weak it was undrinkable . Went back in and asked for 2 more teabags to strengthen the tea and was told I would have to pay for 2 more teas. The girl then asked if I realised you have to leave the teabag in to brew. I assured her I do know how to make tea and she eventually made 2 fresh cups and rudely dumped them on the counter and walked off without saying anything. Avoid this place if you like decent service and snacks!!!!

We came here on a bank holiday lunchtime so the place was understandably busy. The inside of the café is light and airy whilst the outside tables are well positioned and not crammed in. Being within the beautiful Greenwich Park is a top selling point and overall the café's presentation is simple but welcoming. So far so good. The menu is basic (burgers, pizzas, sandwiches etc) but there's nothing wrong with that and after a climb up the hill, to where this eatery lives, it nice to be faced with a few crowd pleasers that (surely) will keep everyone happy. Prices are pretty fair for a touristy location such as this and paying £10-12 for a pizza is standard in London so no quibbles there. Our problems arose when we waited over 30 minutes for three meals to arrive. When queried the staff seemed unperturbed and insisted it was, "almost ready"... Another 10 minutes later, two of the meals arrived and we assumed the third would follow shortly... it did not. At this point we gave up and asked for a refund on the missing meal. This was dealt with by a surly manager who dealt with the request with an admirable minimum of fuss but unfortunately with an equal lack of grace or apology. The food that had arrived was perfectly pleasant and, as already stated, reasonably priced for what and where it was. I would go again as perhaps this can be put down to just a blip (although the other diners I saw also asking on their food's whereabouts suggests otherwise) on a very busy lunchtime.

It’s two years since my last review. The outside tables still need sanding and varnishing and daily cleaning. You have to sit and eat among bird droppings - some of which have been there for weeks. They have at last provided glass covers to protect cakes on display from contamination. A previous manager had argued with me that they aren’t required. Service is still very slow. Staff are young and inexperienced and pleasant enough, though a more positive attitude would help. Prices (especially for cakes) are very high.

All adverts say lunch menu served till 4pm however arrived just after 3pm to hear that kitchen actually closes at 3pm. No apologies or explanation or signage to explain, so we were left with 4 disappointed adults and hungry baby who reluctantly had a drink and bag or crisps as we could at least enjoy the warm shelter from the cold outdoors. The only hot drink we ordered was coffee, but also had no milk despite requesting it. A member of the party had flown all the way from Ireland to visit the park with us so was especially disappointed with the cafe. When we queried the early kitchen closure, a female member of staff (who we assumed to be a manager or leader of the cafe) could offer no explanation as to why their is a lack of information on the kitchen times; no apology, no understanding just a very nonchalant response. Whilst I appreciate this may be outside of the team's control, the lack of 'hospitality', poor communication and non-existent customer service is terrible considering the extortionate prices this cafe charges.

Gourmet prices with food you wouldn't feed to your dog. Half the menu wasn't available. Nothing is clean. The toilets are absolutely filthy. All of the sanitising stations were empty. You're better off buying a meal deal and eating on a bench

We called in whilst visiting The Greenwich Observatory. Nice, clean & spacious. The breakfast menu was quite restricted but the Breakfast Bap was nice - but £6.50 is a little steep. Staff were nice but very busy. Conveniently located for the observatory & Greenwich Park. Would certainly go again.

Amazing that this place is just 16 places off being the worst cafe in London. An amazing feat. Anyway, despite the prime location in a beautiful park, the cafe is just badly run. Some staff clearly hate working there. The upstairs looks great but i cant remember when it was last open. Cream tea for 5 quid is a bargain, but ordered to be told theres no cream or butter, at 11am on a tuesday. Take the sign down then. Hardly any inside seating, and usually a couple of juggernaut prams blocking too. Expect a long wait and a lukewarm drink, and a lukewarm welcome too. Sad as this place should be as amazing as its location.

Tried to buy a takeaway coffee. Cafe was entirely empty but staff refused to allow me to walk in and order a takeaway drink as I had my small dog on lead with me. I explained that I was alone and uncomfortable leaving her outside as dog theft is rife in this area at present and they insisted she was to stay outside. This conversation (whilst the dog was inside!) took longer than buying the coffee would have. I understand there’s a general rule about dogs inside but the staff were rude and very unaccommodating in the circumstances. On previous visits the dog has been allowed inside whilst other customers were present so I have no idea why the staff today felt the need to be so rude to me.

Incredibly wasteful cafe. So much single-use plastic, staff refused to refill water bottles or coffee mugs. All muffins, sandwiches, and snacks are covered in plastic. Overwhelming amount of waste created unnecessarily.

Based on two visits - awful food, poor drinks, and hugely overpriced. The sausage bap was very disappointing - one anaemic sausage in a buttered roll. The hot chocolate was neither hot nor chocolatey. For the price and location, I was expecting something enjoyable. Lovely...

Firstly, the QR code ordering didn't work as there was phone service, free wifi did not work. However, the staff were helpful and allowed me to order. The coffee is priced as expected in London, but it doesn't compromise in quality. The highlight was the...

The place is beautifully located but every time I go I have the same experience: the service is a complete disaster! They are rude and always give me the wrong thing... and actually their mistakes are really dangerous as they served me cow's milk when...

Under current restrictions it took over an hour to order a coffee. Anyone thinking of stopping here should jog on!

We went for a light stroll and wanted to stop for a coffee and a bite in the park after our twins Munchkin rugby session on Sunday (11/10/20). At the cafe we were stopped by a lady and directed to use a QR code online...

My partner and I were on a visit from Manchester and arranged to meet a friend at the cafe on 8 October at 1030. When we arrived a member of staff stopped us and started giving us information about using the cafe. She said that...

Popped in today to get a couple of coffees and croissants with the family. I asked about items on the receipt and I was practically shouted at. I asked why hot chocolate appeared on my bill (£4) when I had an Americano (£2.65) and I...

Stopped for a bite to eat. They had pizzas which were OK, but with too much cheese and not enough tomato on the base so we could only finish half. Large garden eating area with many tables, but no view. If you want to order...

Food is Ok but very overpriced. That said, I probably wouldnt have given so few stars if the service wasn’t so bad. Lady who served us charged me for large chips when i didn’t ask for large, when I queried this she suggested I was...

After a long walk on a chilly day, this is a great warm spot for scones + tea or cuppacinos. Delicious clotted cream. Busy place. Recommended

This is a really lovely little cafe, situated in the park just beside the Royal Observatory and Planetarium. We would highly recommend it - it was the perfect stop off point for a pot of tea and a snack to eat. The building is really...

Thank you to the staff who helped out with our unfortunate dog incident today! Very much appreciated!

Unimpressed. Avoid. Overpriced. A bit scruffy and staff just a little bit naff and unprofessional . So expensive. Clean the light fittings !!!

Bad service.miserable staff. Place dirty tables not cleared over priced.sunday morning stroll with wife oaps.

Have you ever been to Kenwood house? Lovely. Well run. Well made food.Too many wasps in summer, but hey it’s a beautiful natural setting. Or the Pavilion cafe in Highgate? Interesting food, helpful staff and a great setting. What characterizes these places is that they...

I have found that the general rule for the staff here is that everything is too much trouble for them. Today, after waiting patiently with my young child in the long queue to be served and not knowing the system there, I was barked at...

When the park is open until 6pm in winter, and website says close at 4 pm (which even that is ridiculously early just for clearing up!), actually the kitchens for hot food (and it is winter so very popular now) close at 3pm!! Totally absurd...

I last reported on this cafe in April. I am pleased to say that at last they have stopped putting the milk jug in your cup and they now protect food on display with transparent film. The outside tables and benches still need sanding and...

Amazing cafe and with an amazing atmosphere inside. 2 years ago I visited the cafe and it was very cold. thanks to this new management for providing new centre hitting and good customer service.

Very nice cafe in the middle of the park. Good selection of food vegan and gluten free option are available I had halloumi and its was very nice. Good customer service .I'm really recommend this cafe.

We popped in on a rainy October day and had a lovely visit. Nice coffee and tea, and then we shared a few lunch bits. The falafel salad was delightful and we had a very nice pizza as well. Very busy, even on such a...

Whilst on a family outing to Greenwich park we decided to have a lunch pit stop at the coffee cabin. Big mistake! We ordered 2 bacon rolls and a Sausage in a Roll. It took over 25 mins to arrive and then when it did...

We visit the cafe regularly and usually the service is fine. Today there were 4 members of staff behind the counter all chatting looking at phones and it took a while for me to be acknowledged. The chatting and slow service continued while my order...

Light, airy, attractive cafe with plenty of seating indoors and out. Food provided by the chain Benugo. Decent sandwiches, pizza cooked to order, chips, bbq burgers, sandwiches and a good selection of cakes. Decent coffee. Friendly service.

Great place for a short break whilst walking in Greenwich Park. Good coffee and some very nice cakes available.

Interesting lunch here with the kids today. Slow service, burnt pizza, stale bread with the soup and overpriced. Pigeons were flapping by inside the cafe and when they started pecking at the uncovered cakes on sale, the staff laughed and shrugged their shoulders!! Visit only...

I’ve been visiting the park and cafe for years. When recently taken over, I noticed a marked improvement in the coffee and service ( although now the coffee and breakfast offering gone downhill unfortunately). But the one thing that I can’t understand is the state...

Can't recommend this place. We were 6 people eating a lunch here after visiting the observatory. First of all, food was dry, bland and not worth the money. But worst of all it took Way too long to get our food. None of us were...

Do not do a breakfast only a breakfast bap which is toasted so either frozen or yesterday's Coffee served cold so down in a one Will not be going back Price is unbelievable over 15 quid two rolls/baps and coffees

I'm surprised by the bad reviews in here as I've always found the staff to be lovely, food is good and the historic building is very attractive. I tend to eat the hot food and avoid the place when it's crowded though, so perhaps I'm...

Popped in during cycle ride from Kent to Euston. Nice spot in park. Bike rack adjacent but also tables in or out. Quite spacious inside. Nice cup of tea plus clotted cream scone, very fresh, cream and strawberry jam for £6 which I thought was...

Food can be quite pricey but tastes great! The tables could be cleaned more often but apart from that, is a lovely place to eat!

I have often visited this lovely Park and have brought my own picnic - a wise choice because today I chose to eat in this cafe. The service wasslow although they were not busy, the tables were not cleared or wiped down and it could...

This cafe is in the middle of a park where there are loads of children as you would expect but you cannot get a pushchair through the place properly and they will not warm up a babies bottle . Instead they give you boiling water...

Witnessed a member of staff stroke a dog and then handle food without washing their hands. Toilets dirty with swamping water all over the floors.

I used to go every day when walking the dog, but avoid it now. The food and hot drinks are OK, if a bit pricey. The food service is terribly slow and you will often have finished your hot drinks before the food arrives -...

The setting is wonderful. The building looks great but at the weekend prepare for long queues and a kind of survival of the fittest, take it or leave it approach to meeting customer's needs. The menu looks great but finishes at 3. This isn't well...

649467410 I truly feel Greenwich as a major tourist hot spot deserves better standards from this cafe than the Royal Parks Service are currently providing. Are they monitoring the reviews of their cafe on review sites to ensure either management (or concession owners) are keeping...

We thought we had found the perfect spot to grab a quick coffee before our show at the planetarium...we were left disappointed. The place needs a good clean and stronger management. The cakes were average and lacked in taste. The teas were so so -...

Delightful tea rooms with lots of space and a varied menu. Price a tad high but then this is tourist country!

Sunday morning not too busy but it still took 15 minutes to be served 2 coffees. The table had a tacky film on it and the price is definitely on the expensive side. As I queued I looked at the breakfasts that were being served...

There were four staff serving and it took 12 minutes to serve two people with two regular coffees, two lattes and some pre-prepared unappetising over priced hot food. This place could be a little goldmine if they employed competent staff and served good sized portions...

I came here for lunch and it was no more than average and expensive for simple meal. I had a very small quiche and a spoonful of mashed potato and vegetables and it was finished in a moment as it was so small and it...

This cafe is in a great spot. We come to the park frequently but haven’t been in here before as we always get something down in the town. The location is good and the outside area is dog friendly and has picnic benches. Nice unusual...

Whilst walking through Greenwich Park we came across this super little cafe called 'The Pavilion Cafe'. It was very hot outside, also early enough for breakfast so we decided to stop to Have something to,eat, so glad we did. What a hidden little gem of...

This proved to be a great (accidental) place to meet a friend over coffee/cake in the shaded garden instead of taking a planned walk around the park, because it was too hot! She had iced coffee. I had hot coffee, a scone, butter and jam....

The rubbish service by inexperienced and disorganised staff could be excused if this place was north so expensive for what they serve. Always try to avoid it.

He who calls himself "an excellent manager" was EXTREMELY rude to his staff! I felt sorry for the girl at the checkout who did her best despite many visitors and the manager's yelling. As she tried to ease his mood, he asked her to shut...

Today, a sunny and lovely day, we went to the Greenwich Park, founding on our way the Pavilion Cafe we decided to take a break there. After 20 minutes waiting for 3 people for being served (3 ice cream, nothing too complicated) we discovered that...

Had a pleasant rest from wandering around Greenwich Park at The Pavilion Cafe. Had a minor concern over food hygiene as milk for tea was in an open jugs and there was flies around.

I have never been to Greenwich Park so we stopped for a look at London from the wall and a stroll in the park, we decided to have a coffee and Sandwich here, Parking wasn’t cheap but plenty of spaces. it was quite busy and...

We have great lunch there, the chef made extra effort with our food, which was really appreciated. Best Steak pie and chips I have had in a very long time.

As a regular visitor I always love spending time in this cute little cafe in the heart of Greenwich Park, where the fun staff and management make you feel like family and are always up for a laugh and a chat. The food is good...

Cafe is in a great location being in the park up the hill from the river and near the observatory. Cafe looks good from the outside but been modernised inside so lost something in transition. Coffee ok but service very slow and no method of...

We called in for a drink and a piece of cake recently. The café was quiet and there were only 3 people ahead of us in the queue to order. Once our order was taken it then took the Barista over 5 minutes to deliver...

This cafe is in a lovely situation within the park. It can be entered through three doors. It was unclear if you should help yourself to cake etc. There were no plates available to do so. Gluten-free cake options were good, drinks seemed expensive, but...

We looked at the various cafes in the area and decided that the Pavilion looked as though it had the widest selection of snacks - and we weren't disappointed

I always say, if you need a better system, find one! I have been here several times and I have to say that I have never had a bad food experience. However, the system is really bad. Lots of people milling around tripping over each...

We've been meaning to make the trip up the hill to try the food here for a while, and wanted to wait for a quieter day, as it's always busy. We were off to Blackheath for a wander on a quiet Monday, so it was...

We had been coming here every weekend for months, with the dogs. While the food is nice, staff comes across very unfriendly. Getting orders wrong, one should apologize, rather than roll their eyes at a customer. Asking for a jug of water for the dogs,...

I can’t help but feel it’s the managements fault for employing people who simply do not care or have any interest in what they do for a job. There is absolutely no organisation, one day they take orders at the till another is at the...

at busy times it is chaotic, but otherwise excellent, food and staff, the Q system was a little manic, but it would not stop us going again in the future

Visited mid morning for a late breakfast and coffee. Cafe is in a great location in the middle of the beautiful Greenwich Park and is housed in an attractive building. On my visit not too busy and dogs welcome outside. All positive. However food distinctly...

Went here for lunch with a work colleague. It was clean but not very well stocked with food when I visited. I had the mash potato and fish fingers and baked beans and a cup of tea which was no more than average. The meal...

It's nice to sit down and have a rest and a bite, or perhaps just a drink. The Observatory and the Meridian are the top tourist attractions not only in London but in the entire U.K. I live locally so I don't need to use...

Great little café in centre of park with outside seating great to sit outside with good quality food. However little expensive

Crowded, messy and hectic at the weekends and turse and unfriendly at quieter times. The part time staff often come across as incompetent. You're better off using one of the many cafés outside of the park.

In the Wealth of Nations Adam Smith cautioned that the closer a market operates to monopoly the greater the inefficiency and worse the distortion in that market through high prices, poor quality or other disadvantage: ‘In general, if any branch of trade, or any division...

Venue is lovely, with seatings inside and outside. Only ever had coffee, but food looks great. The low rating is due to the painfully and consistently slow service. They need to get the processes sorted, more staff, better staff, something - sort it out please!...

Staff off-hand, key-lime cake completely stale. Cottage pie didn't seem particularly freshly cooked. Overall, seems a bit grubby and uncared for. A typical local authority park café. What a shame as the location is fantastic and this could be an amazing place.

Came here and was blown away by the service. Bought a flat white and was possibly the best flat white in Greenwich The Caesar salad was amazing Definitely coming back

A very dirty and chaotic place, Greenwich certainly deserves better. Wonder what the food hygiene rating for this place is...

If I was going to Greenwich pavilion cafe to play ice hockey I could have used the scone that was served as part of the cream tea as a puck. It was flat hard as rock outside crust unable to cut it with a knife...

Very poor visit to the cafe today - was busy due to the lovely Spring sunshine but the wait for a straightforward drinks order was so long - 15minutes plus for a few coffees. People waiting for drinks 3 deep around the counter, queues 20+...

Staff NOT interested in serving at all. Too busy TALKING to each other. To the point of ignoring customers. Food - dismal - and I mean dismal !!!! There is a choice - Food just warm or cold ! Even coffee - lukewarm. Imagine being...

Stopped at the Pavilion for lunch during a visit to Greenwich. It was a bit disappointing. Our sandwiches were dry and uninspiring. For some reason I was charged twice for a cup/pot of tea. When this was pointed out to the staff, they weren't interested...

You walk through Greenwich Park with its fantastic views over London, and reach this café which has a prime position in the middle of one of London’s greatest Royal Parks. It looks attractive from the outside, with reasonably sized inside serving and seating areas, and...

The best thing about this cafe is the location and the actual building. The food served, although priced well, was lukewarm at best and we were given our drinks in take away cups. We were told we would have to have take away cups as...

Cycling to the park in the morning is a pleasure and enjoying breakfast in the cafe is a real pleasure. Food is always good value in a lovely location and atmosphere. Not to be missed