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3.0

Based on 143 opinions finded in 2 websites

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Nº 412 in 462 in Hastings

Nº 85 of 90 Other cuisines in Hastings

CUSTOMERS TALK ABOUT DISHES WITH..coffeefish
Score

comment_iconOpinions

First time here The Breakfast was fantastic Only £7.99 with Tea/Coffee and Toast Highly recommend

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Tony . 2024-07-13

MORE AT Google

Waited 30 min for churros only to learn that they not ready, while restaurant was empty, when asked for refund stuff member told me she can’t do it she went to speak to manager who just walked away without the word only to come back in 5 min later and tell me that they can refund cash (paid with American Express) AVOID AT ALL COST

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Agnes Sawicka . 2024-05-05

MORE AT Google

Awful place Toilets absolutely disgusting Served a raw fried egg Waitress had dirt under there nails AVOID

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Jodie Marchant . 2024-04-13

MORE AT Google

Many thanks to the courteous Pier restaurant staff for not allowing my P.A Uri use the powder room you have available last weekend gone. For future reference Uri was going to be spending money in your restaurant but will take his business to another courteous establishment with a less draconian attitude. I'm sure your food is lovely but your attitude says otherwise.

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Ashley Kafifar LOFIDREAMERS . 2023-09-01

MORE AT Google

Had fish and chips , probably the worst in Hastings and St Leonards. The smallest portions served without a smile from staff who have not got a clue what customer service is.

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Danny O . 2022-04-03

MORE AT TripAdvisor

This is now the BBQ project and wow! Your tastebuds will thank you from the beer to the brisket. The 3 different Mac N Cheeses. We went on a quiet Sunday afternoon and the staff could not have been nicer. The food was pretty good too! Don’t walk by give your belly a treat!

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Sjc462 . 2021-09-26

MORE AT TripAdvisor

I have been here before and been impressed by their vegan efforts. Not now...a much reduced menue....no fish meal for Mum, no cauliflower popcorn...it’s a glorified by the sea burger joint. At least they have stopped asking you for the payment BEFORE you have eaten...and at least they now give you a receipt when you have paid. They had a vegan cake for desert but no vegan ice cream or cream. They had two vegan mains...which was some mushroom burger thing, or jack fruit which I don’t like. For a starter there was vegan slaw. I concocted some thing from a haloumi burger replacing the haloumi with the vegan slaw...but for a main it came by itself...no chips or crisps...hardly a main? So the food has gone down hill...the payment protocol uphill.

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Liz C . 2021-06-23

MORE AT TripAdvisor

So disappointing! All too often the service lets a place down, not here. Service was great, food was awful! £7 for a fish finger roll, it was a cheap, hard roll, and no side salad or anything. My father ordered a £2 brisket parcel, it was huge, tasty, came with a side salad and presented well. Such a difference and when I questioned this, I was told ‘should I tell the chef?’ - yes was my answer!! I seriously would stick to drinks and don’t waste your time with the food.

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Ian S . 2021-05-19

MORE AT TripAdvisor

Unfortunately I will not be going here again for food. The waitresses were polite, however the food was tasteless, the fish goujons were more like fish nuggets. It’s a real shame, they can’t get the basics right. I would recommend people just go for a drink here, for the sea views

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Terri B . 2021-05-09

MORE AT TripAdvisor

We went to the Fish Canteen (the outdoor eating part of the Pavillion) one evening for a bite to eat. The young woman who brought us our meals initially brought us the wrong food. She didn’t really know what to do when we said it was not our order and just stood there. Finally we told her to take it back with a list of what we had ordered and after another wait she returned with the correct food. My 5 calamari rings were lovely, but everyone else’s meals were not. The fish in batter was more batter than fish, plus it was very soggy. My friend ordered halloumi, which was just one piece, again in soggy batter. Chips were oven chips which were pasty and of a small portion size. Poor service, poor portion size and poorly cooked food on the whole. Quite expensive too for what we had to add insult to injury.

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anteallachleicester . 2020-08-23

MORE AT TripAdvisor

Utterly dreadful. Soulless, awful intrusive music, devoid of any atmosphere. We ordered a pot of tea for two - cost £4 not a fortune but way more than necessary. I agree with the comments about the red figures around the place - not my taste in art. The place looked dirty, tables not cleaned and the toilets were disgusting. I am hard pressed to think of any establishment I have been to in the world that is worse. Avoid.

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Keith R . 2019-10-31

MORE AT TripAdvisor

I find the staff and tea coffee options o.k. here, the one problem is the piped heavy metal music at one end mixing in with the piped "syrupy" music the other end. If you sit in the middle of the cafe where I was it amounted to a deadening assault on the ears. The other factor is the visual aspect. Those horrendous low rent kitsch red figures lining each side of the cafe. The experience left me feeling physically sick.

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Chocolate F . 2019-10-26

MORE AT TripAdvisor

This was a great location at the entrance to the pier, and has outdoor and indoor seating for all weathers and sea views. It had good accessibility for my elderly father who is in a wheelchair and also has disabled toilets. The service was quick and the baguettes were tasty, served with coleslaw and salad.

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Mary A . 2019-10-07

MORE AT TripAdvisor

Popped in today for a teatime drink. When I asked whether the bar was open all we got was a grunt and shrug of the shoulders. The staff always seem to be somewhere else and I assume they will be soon!

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Peter R . 2019-09-14

MORE AT TripAdvisor

We ordered coffee and sat down and waited and waited and after nearly 20 minutes I went to check on progress to find it would be a while still so we left.

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sheepygold . 2019-08-25

MORE AT TripAdvisor

Visited here with the family and ordering the food at the counter to a less than enthusiastic member of staff. He then continued to bring our food out which was a mixture of adults meals and childs meals and a portion of cheesy garlic bread. The cheesy garlic bread turned up with no cheese and when told the guy he said well the chef said it had cheese and I replied well clearly we can both see it hasn't. He then took the garlic bread away and brought it back with cheese and dropped a piece on the table. He then walked away didnt say anything then after a further 15mins brought back 1 piece of garlic bread by this point all the mains had be finished. Kids fish fingers consisted of 5 fingers whilst the kids sausage consisted of 1 sausage. Adults meal were perfectly reasonable standard for the price. Generally the atmosphere was nice sat on the decking. Employing staff with no enthusiasm, people skills or generally manners will always make this place a poor place to dine. I would not eat at this place again which is a shame as beautiful location.

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Sam H . 2019-08-24

MORE AT TripAdvisor

I only have good experience. The staff are helpful and the management too. It has a lovely charming environment 🌟

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Ágnes S . 2019-07-24

MORE AT TripAdvisor

good value cafeteria and bar.and take away. clean with the option of eating outside if you can brave the seagulls

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john g . 2019-07-20

MORE AT TripAdvisor

This is my third review of The Pavilion over time and I was hoping that I could report the continued improvement on the reopened pier. I can’t, it’s probably the worst it’s ever been. The latte is so wish washy and weak that I tried to take it back but couldn’t face the queue of two (with two people serving) as service is painfully slow. I went to the manager instead and complained to him. Granted another latte arrived but as weak, tasteless and unenjoyable as the first. Has nobody done the quality taste test??? I left it after one sip that made me wince. There is no excuse for an insipid and nasty coffee bean, instant would taste better. I’m a regular visitor to the pier and visit the cafe in support as it’s the only revenue generator on it but that was my last.

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308LisaC . 2019-04-29

MORE AT TripAdvisor

The system is you have to pay for an ice cream before choosing your flavours. We paid for two scoops each and then found out that they had run out of vanilla, chocolate and mint choc chip. Disappointing flavours left which had little flavour to them. Staff looked rushed off their feet and couldn't handle all the business. Wouldn't go back.

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isobelv2015 . 2019-04-20

MORE AT TripAdvisor

The server asked me twice if I wanted milk, after I ordered a 'black coffee'. The coffee was weak and overpriced. The cleanliness was poor which put me off eating there. I saw one member of staff clean tables then serve food to another customer without washing their hands in between.

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Globalbunny . 2019-04-13

MORE AT TripAdvisor

Part of the Pier. Gorgeous food and great coffee. Shame theyve stopped serving Breakfast on weekdays.

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Corinne Denise Graehame . 2018-11-20

MORE AT Google

Unexplainable slow service when there's so many staff. We waited 30 minutes for our coffees, while we listened to the customers around us complaining about the slow service. Our fish and chips arrived not long after, it looked nice but didn't taste it. I feel sorry for the staff, they seem to have no direction or drive. Must be because of bad management.

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Jackie M . 2018-11-17

MORE AT TripAdvisor

I’ve never tried dog food before but can only imagine it to be so much better than the mystery meats we just got served hear! What utter rubbish! Took 1 bite of the chicken strips and was discussed, my partner managed to force half his burger but couldn’t manage more, wanted to complain but had to leave as parking was running out and had waited longer than we had expected for the food so ended up just walking out. (Money in the bin as now need to find somewhere else to eat on the drive home)

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Aodhan L . 2018-11-04

MORE AT TripAdvisor

I wrote a review in August about the terrible coffee and the lack lustre service. Since then I have returned a few times now (I love our pier) and the coffee has improved. It’s tasty and hot and not spilled on its way to you. It’s the little things!

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308LisaC . 2018-11-04

MORE AT TripAdvisor

Since taking over the pier the standard of everything has dropped. Bad taste describes the food, the decor and the vision.

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Curiosity16945806255 . 2018-11-01

MORE AT TripAdvisor

I ordered a coffee and paid for it and was told it would be brought to me outside. I sat and waited for over 20 minutes before going back to ask what had happened as I had noticed several other who had ordered after me had been served. They apologised and said the order had been mislaid. I was not impressed. The coffee was luke warm and overpriced. Won't go there again!

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Oystercatcher309 . 2018-10-31

MORE AT TripAdvisor

We have been going to the pier since it opened this cafe used to have ok sometime goood food albeit the service has always been slow with lack of management when issues arose, however as many volunteers/students could forgive.

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thornley443 . 2018-10-25

MORE AT TripAdvisor

Called in before 6pm, apparently open much later but could not even get a coffee, let alone any food. We were told there was too much cleaning up to do from the day. We shall not return

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Travellerforpleasure . 2018-10-24

MORE AT TripAdvisor

We just wanted tea. Is that too much too ask for at a pier cafe? Apparently yes, because after reminding two different staff members and waiting 25 minutes nothing turned up. Finally, as the timer crept towards the half hour mark some teapots appeared. No apology though.

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vaugc002 . 2018-10-21

MORE AT TripAdvisor

I'm surprised at the negative reviews here... Maybe I was just lucky but the staff were super-friendly, my burger was very tasty and the pricing is extremely reasonable. I'd definitely recommend.

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Robert Stephan . 2018-10-12

MORE AT Google

Fantastic spot for a drink or two whilst the kids play safely on the pier nearby. Very friendly service. Food was very good - steak sandwich and club sandwich, good portions and freshly cooked. Quite pricey drinks (£5 a San Miguel) but worth it due to the location and overall experience.

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David James Blakeley . 2018-10-11

MORE AT Google

This should be a fantastic place to eat and drink but,sadly at the moment this is not the case. We popped in for breakfast last Saturday and were very disappointed with the omelettes ,the service and the coffee which was wishy washy.

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lilyharveyandco . 2018-10-07

MORE AT TripAdvisor

Ordered just two basic drinks. One Diet Coke (which came in the form of a can with a cheap plastic cup stuck on top...) and a coffee. My husband ordered himself the coffee at the same time as my drink (there was no queue and the cafe was virtually empty...) and it took nearly 30 minutes to be brought out (after two reminders that he still hadn't received it...) The staff couldn't be more lacklustre and cocky if they tried. Hardly a credit to the pier, which really needs to try and draw in tourists since it was rebuilt. Won't be returning.

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Rossers . 2018-09-23

MORE AT TripAdvisor

Been going to this restaurant for the last 4 years on a regular basis. The pier is ( soon to be, was!) really beautiful!

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Matfieldjonathan . 2018-09-19

MORE AT TripAdvisor

The most awful meal and service in Hastings - don’t go

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Vernon Gibbs-Halls . 2018-09-11

MORE AT Google

I know the staff had worked a long summer but it was the most lacklustre service we received anywhere in Hastings. The two drinks we purchased were just hot coloured water. So, bad that we didn't even drink them. Oh, if you want a refund you're given an email address to write to.

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LynneG355 . 2018-09-10

MORE AT TripAdvisor

We went here for lunch on Saturday 1st September and were so disappointed with the experience. As locals, we'd really like to support our pier, especially as it's had such a shaky financial past. But unfortunately, with this being the second bad experience we've had here in recent weeks, we definitely won't be returning again as they failed to redeem themselves.

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Hannah K . 2018-09-04

MORE AT TripAdvisor

Great location but disappointing otherwise . Went for morning coffee and cake. Only cakes available were cup cakes, nothing else, no Victoria Sponge, coffee or fruit cakes, not a scone in sight, fruit or cheese, just ultra sweet over decorated cup cakes. So ended up with pre packed biscuits, not what we had imagined we have on the Pier! Also waited fifteen minutes for the coffee to arrive and served without a smile. Would not recommend a visit, head for the Old Town where there is fabulous choice of coffee shops selling a great variety of homemade cakes. Come on Hastings Pier, get this sorted, you're missing a great opportunity.

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Rosemary Osborn . 2018-09-02

MORE AT Google

We went on a Sunday morning Nice coffee, but long wait and they got our order wrong. There were 4 staff standing behind the counter none of whom were making the coffee that everyone was ordering.

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Calum McLatchie . 2018-09-02

MORE AT Google

After the fire at the Pier, the local authority who were making a loss and were getting in debt, sold it to a Sheikh Millionaire. He has turned the Pier around and has established a well organised, friendly and welcoming environment. The food is of a very good standard, the selection of alcoholic drinks, although not vast, is good. Please note: You have to order your food at one end of the restaurant, and if you want an alcoholic drink, that must be ordered at the other end of the restaurant. The seating area outside and through the restaurant has been superbly upgraded and so too has the entire Pier. The new glass topped seating in the main area is lovely, with new chairs and free deck chairs to sit in overlooking the water. Highly recommended.

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SJ_Herts . 2018-09-01

MORE AT TripAdvisor

As a local and lover of the beautiful pier I have been coming to The Pavilion pretty much every week for coffee since it opened and it’s always been a bit hit & miss (when it first opened I ate there too) but as it’s mostly staffed by volunteers and students I’ve not minded. And there’s the view! But in recent times (before the new owner) things have taken a turn for the worse. You order your coffee and although they typically have 3 people milling behind the counter you have to take a number and they bring it to you. This despite the fact that there’s rarely a queue and at least one of them could rustle up a coffee if a half decent barista was on site. Today’s cool flat white was delivered without delay (unusual) but with so much of it in the saucer that I needed to put a napkin on it. No comment was made by the server. Frankly it shouldn’t have been served. This is one of the reasons that I have diversified in my quest for a decent pit stop. Someone needs to get a grip of the place before it’s too late.

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308LisaC . 2018-08-27

MORE AT TripAdvisor

My family and I are regulars here both before and after the new ownership of the pier.

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LindyLouisa . 2018-08-27

MORE AT TripAdvisor

The Tea in the large Gold Elephant Pot could only be described as the anti tea .Anti flavour anti colour . It was a fair price of £2 for the pot but it was not nice tea . really just like hot water with a metal taste . Elephants are great animals but they cant do tea and dont make nice pots

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HastingsKarateT . 2018-08-24

MORE AT TripAdvisor

A bit more expensive than your average seaside fish and chips, but in a lovely location. Good kids menu, and staff went out of their way to be helpful to my dietary requirements, serving my fish baked rather than in batter. Chips were not as well cooked as they should have been. Service was a bit slow - at least there were some quirky things for our two-year-old to go and look at on the pier while he waited. The bar staff were really helpful, refilling our water bottles for us before we ventured out into the hot sunshine again to walk into the Old Town.

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ECarr_12 . 2018-08-22

MORE AT TripAdvisor

Small enclosed bar just as you enter the pier. Serves alcohol, soft drinks and a few snacks. Has lots of seating outside and some inside. Reasonable prices.

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Ian Fry . 2018-08-17

MORE AT Google

The food was fine, bit expensive for what it was, the service was a bit slow and the staff did not seem very motivated though I have seen worse. Do they really have to have music blaring out though? There was a permanent queue at the bar which put me off going over and asking them to turn it down as I didn't want to spend the entire lunchtime waiting to ask for that. Other people were complaining as well. Plus it was heavy bass music that was awful to have to shout over

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LondonJaydee . 2018-08-14

MORE AT TripAdvisor

Location is lovely, but fish and chips today were really bad, and vegetarian options run out. Service confused and not very friendly.

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Ian McInnes . 2018-08-12

MORE AT Google

Efficient service. Fresh tasting food. Welcoming atmosphere. Lit playlist. The latte I ordered was perfect and timed well with the arrival of my food.

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Lilly Garrett . 2018-08-11

MORE AT Google

We had cod n chips and mushy peas in the cafe part for lunch here for £7.50 and we really enjoyed it. Lovely tartare sauce!The location is lovely with plenty of seating in and outside. The staff that served us were friendly enough so no complaints and we would go back. It has a takeaway chippy part too.

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fussytraveller40 . 2018-08-06

MORE AT TripAdvisor

It's a lovely pier and the Pavilion is well done out.

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Jess D . 2018-08-05

MORE AT TripAdvisor

Very slow and poor quality food. Go else where if you want to eat.

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Nick Galbraith . 2018-08-05

MORE AT Google

I have read reviews of this establishment dating back from two years ago. Despite assurances of improvement from management, it appears nothing has changed. It took half an hour for my meal to be served and in terms of quality, mediocre at best, along with the price being excessive for what was received. I feel there were enough staff to cope with demand but appeared disorganised, therefore training should be warranted, along with a more viable system in place. As it stands now, If you do not mind paying high charges for poor service, scant portions and mediocre food go ahead, otherwise avoid this establishment. I realise someone has to make a living from such a business, however whoever owns this eatery must be laughing on his or her way to the bank. I have amended my original review of this eatery that was inadvertently based on Hastings Pier, however there is massive room for improvement.

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Alan B . 2018-08-05

MORE AT TripAdvisor

Rubbish food, too expensive. As I said in my previous review I think the food is frozen and not fresh. Awful.

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smileyandh1 . 2018-08-04

MORE AT TripAdvisor

Went here with a friend just for tea and coffee today at 10.30 am. The service was slow, one man working, three other staff apparently doing very little, just standing around. Had a pot of tea that was undrinkable, I left it on the table, it had a strong metallic taste. My friend had a coffee that he said was tasteless and he left half a cup. We won't be using this place again, and it was only tea and coffee !!!

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paulg2342016 . 2018-07-26

MORE AT TripAdvisor

This cafe and bar is set in a modern but stunning art Deco style building. The staff are friendly and the coffee was very good.

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sheepygold . 2018-07-24

MORE AT TripAdvisor

After ordering a kids pasta, salad and a panini with a coffee, we sat down and waited 25 minutes... I asked for an update and the coffee still hadn't arrived. The staff went away and didn't come back with an answer! After going to the counter to get an update on the food and coffee I was told the didn't have pasta and were waiting for a delivery... None of this was said to me at the point of ordering and the staff seemed clueless as to what was going on. The manager was less than helpful and after telling me it'd be a further 20 minutes didn't even know the price of chips when sorting a refund.... Awful service, no communication skills, no apology and was still charged for the cold drinks for the privilege. The place wasn't even busy! NOT RECOMMENDED and a very short walk later to a lovely little gem across the road called Mungos which was friendly and welcoming and the food was excellent. This could be a gold mine located on the pier but not with this level of service and lack of ability as a restaurant.

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Mark Chadwick . 2018-07-20

MORE AT Google

Lovely pier with nice views, stopped to have fish and chips...very expensive, nasty greasy boney fish (cod) supposedly, chips were ok just bog standard. Get fish and chips elsewhere if I were you

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Dangermouse35 . 2018-07-16

MORE AT TripAdvisor

Lovely drinks and view. Friendly staff who kindly opened the folding doors for uninterrupted seascape, and we didn't even have to ask.

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Matthew Day . 2018-07-12

MORE AT Google

It's a shame that the old chef has left because the food now has taken a huge decline. All frozen pre packaged wetherspoon food at restaurant prices. Toilets were a disgrace, maybe staff could be better utilised cleaning instead of dring around the pier at break neck speed. In short, don't waste ypur money, even staff are lacklustre as they have no control.

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Simon D . 2018-07-11

MORE AT TripAdvisor

The worst fish and chips I have ever eaten!!! If you want to have just a beer or a tea is ok because it is quite and relaxing terrace, but do not even think about ordering food. Fish was small and frozen.

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Laura García . 2018-06-30

MORE AT Google

Fish and Chips is a very small portion of fish and came partially uncooked. Location is great and staff friendly though

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Craig Simon Wardrope . 2018-06-30

MORE AT Google

Food not very good, waitresses need training in how to clear AND clean tables. Would NOT go again.

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Marian Cox-Clarke . 2018-06-12

MORE AT Google

My husband's tea was perfumed and wondered whether this was normal. Nice position.

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Susan Owen . 2018-06-10

MORE AT Google

Went twice whilst down from Sheffield, as the pier is such a good meeting place. My honest opinion is that the restaurant owners know they can get away with poor and overpriced menu because they are on the pier and not much else is there. I ordered a fish platter and got a minuscule amount of smoked salmon, a spoonful of pate and a small ramekin of something really weird, which i can only describe as a crab butter. All to eat with a piece of bread so thin that you could see through it. Even for a starter it was simply not enough, especially at £8.50 for the pleasure! Second time I only ordered a drink, asked for a bottle of cider, gave a £5 note, expecting some coins back - nope, no change from a fiver! Also, two counters on either side of a long restaurant and you need to use one for the alcoholic drinks and the other for hot drinks and food. not ideal with two little kids in tow! Next time visiting the pier I will be prepared - packed lunch all the way!

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thepoleupnorth79 . 2018-06-03

MORE AT TripAdvisor

We visited for a coffee on a bank holiday weekend. Not surprisingly the place was very busy, but we eventually found somewhere to sit. However the management had not assigned enough staff in my opinion, given that business could have been expected to be brisk. There was evidence that staff were struggling to cope with clearing tables and serving new customers in a reasonable time. We were served eventually and were satisfied with our refreshments..

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DataCollector . 2018-05-31

MORE AT TripAdvisor

This is a very busy place within the pier and one in which you may have trouble finding a seat and also being served as they are not the fastest

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badmintontim . 2018-05-20

MORE AT TripAdvisor

The vegan "fish" was very clever - soft tofu the texture of fish with a layer of nori to represent the skin and give a subtle flavour of the sea, then coated in a tempura batter. Served with a vegan tartare sauce, peas and chips it made a great alternative to traditional fish and chips.

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chameleon64 . 2018-05-19

MORE AT TripAdvisor

Congratulations to the pavilion for being one of the first places we have gone to which offer healthy options , vegan and vegetarian food.

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garyparker231 . 2018-05-15

MORE AT TripAdvisor

Visited after the May Day mayhem and sat outside the Pavillion in the sun. Prompt, friendly service and a sumptuous meal. I ordered the fish cake served with fries, dressed salad, tartare sauce and a wedge of fresh lemon. It was delicious, perfect portion size and I ate every single bit of it. Really fresh salad, good balance of fish in the fish cake and chips to die for. One of those good to be alive moments in beautiful surroundings with lovely background music and waves crashing under the pier. Well done to the staff and pier in general.

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joannahastings70 . 2018-05-09

MORE AT TripAdvisor

Walked in at 12:50pm on a Sunday afternoon to get some lunch. Sat down at a table with my fiancee and after choosing what we were going to have, I went to the till to place our order. I was told I couldn't order due to the kitchens cleaning up after a Scouts event and I should come back in 10 minutes. We immediately walked out. We would've stayed and waited if they took our food order and gave us our drinks but to refuse to serve us at all was very poor. Instead we went to Kingfisher Fish & Chips Restaurant for lunch wish was much cheaper and much more friendly.

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rgarner93 . 2018-05-08

MORE AT TripAdvisor

Jack in the Green day, you expect it to be busy. However, trade was steady.

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MrsBsTravels . 2018-05-07

MORE AT TripAdvisor

Lovely views, sit inside or out. Excellent fish and chips.

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Sally Hick . 2018-05-05

MORE AT Google

I really want to score this higher as it is on the Hastings Pier that really is a wall to wall 5 stars all the way but...

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212carl . 2018-05-05

MORE AT TripAdvisor

School dinner food 🥘 yuk yuk yuk! staff and decor nice just a shame about the food and price for what you get 🤔

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Michael Hart . 2018-04-22

MORE AT Google

Good food, quick service, decent food price, great location

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Blagoja Cakreski . 2018-04-22

MORE AT Google

Lovely place on pier. Menu is good. Bar choice is fine. A little slow but nothing to worry about.

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Ashley Grisdale . 2018-04-11

MORE AT Google

Had a lovely day at Hastings and went to the pier for some fish and chips (sitting outide). It was good last year and reasonably priced. This was a truly terrible five point "Awful" experience:

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MikeH58 . 2018-04-11

MORE AT TripAdvisor

Love the pier nice place to eat. Recommend the roast.

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Anita Wallace . 2018-04-08

MORE AT Google

We visited Hastings on a wet and windy Easter weekend and just popped into the cafe for a coffee. What a lovely surprise. Perfect spot to hunker down and take in the sea views. Staff were really friendly so after a quick walk along the pier we returned for food. The chickpea and spinach curry was so delicious that I complimented the waiter and said that I'd love the recipe - a few minutes later i was handed a copy of the recipe photocopied by the chef! I was so overwhelmed. We stayed longer for coffee and as the staff were so friendly I took their recommendation for something sweet - a delicious vegan cupcake. There are sofas to relax in and as well as teas, coffees and food there's a bar. We would definitely return.

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Sunita C . 2018-04-05

MORE AT TripAdvisor

fish very nice chips good , mushy peas not good and bread bad ,no table service , and and waitress thumbs on the plate when bringing food ,nice restaurant but needs to siort a few things out

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Donny2times . 2018-03-26

MORE AT TripAdvisor

We visited here in the summer & it was packed solid. Visited again for coffee during a trip to the pier to see the Automata Exhibition. Unsurprisingly it was quieter. The staff were pleasant as before & the decor & environment (looking over the sea & the town from the pier) is always a pleasure. The coffee (remember I AM a coffee snob) was acceptable, but I've had better for £2.50). Water is available chilled in a tapped dispenser on the counter.

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FolkTripper . 2018-03-22

MORE AT TripAdvisor

After posting a positive review on here a few weeks ago, I returned to The Pavilion in March and, wow, talk about two wildly different experiences. This time around, the staff appeared disinterested and the place was really cold; they had a couple of electric heaters on the go. More were needed, though, with shivering customers reluctant to take off their coats, gloves, hats etc. But, hey, at least the bored looking waitress, sitting by the bar, had a heater pointed right at her, so that's something. I ordered the cooked breakfast; the bacon, tomato and mushroom were burnt, the only things passable were the toast and sausage. I will probably return as really enjoyed my first visit, but will expect better service and food.

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Scott7454 . 2018-03-17

MORE AT TripAdvisor

Chilled and relaxed just to sit and watch the world go by.

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Gavin Janisch . 2018-03-07

MORE AT Google

4 adults and 3 children visited recently for lunch.

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dillyeastsx . 2018-02-19

MORE AT TripAdvisor

On a day out in Hastings, we decided to visit the new pier and find somewhere for lunch.

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chrisJHorn78 . 2018-02-18

MORE AT TripAdvisor

Wonderful contemporary decor with comfortable seating and stunning views of the beach. Staff very courteous and polite. They got our order wrong slightly and gave us a full refund even though we were happy to pay.

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Rashed Karim . 2018-02-17

MORE AT Google

We had to wait for our food to arrive for about 45 mins. Even the drinks took them 15 mins. Food was okay, was expecting better for the wait though. Was okay for one tone visit but not sure if we'd go back.

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Annabella M. . 2018-02-17

MORE AT Google

If you don’t have enough for 2 portions of soup, come clean. On this sunny weekday afternoon at the end of what may have been a busy lunch period, we were served 2 bowls of bland and watery pea and mint soup, and a child’s portion of linguine with tomato sauce, which my young niece tells me was fine. The side order of chips we ordered was clearly not going to arrive within a reasonable time of us finishing our soup, so we cancelled it.

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jpvin . 2018-02-15

MORE AT TripAdvisor

I was really impressed with The Pavilion and will definitely be returning. It was slightly too early for lunch when we dropped by on a windy, rainy day; they were still serving the breakfast menu, so we had drinks and waited half an hour or so. The staff were really friendly and attentive, the menu was just right (not too long, not too short) with an impressive selection of vegan options and I liked the laidback vibe of the place and quirky decor. Great views as well. What's not to like?

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Scott7454 . 2018-02-11

MORE AT TripAdvisor

10/01/2018, ORDERED SOUP, TURNED UP COLD, SENT BACK, CAME BACK COLD,EVEN I CAN MICROWAVE A BOWL OF SOUP, STAFF VERY DISORGANISED,HOW WILL THEY COPE IN THE SUMMER SEASON ?

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janice clay . 2018-01-11

MORE AT Google

After heading down to the pier this weekend with my partner, we decided to try out vegan 'fish' and chips on the Veganuary menu. This was delicious! Our food came quickly and was presented well. A really different and tasty meal, nice to see a restaurant in Hastings with a great vegan menu. I hope the pier choses to keep this on the menu. Would recommend.

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Amy M . 2018-01-09

MORE AT TripAdvisor

Very disappointing. Soup was served lukewarm. Was reheated but average on flavour. South coast cod, chips and mushy peas was adequately hot, but chips were the worst I've had in Hastings (looked liked they'd been hanging about for a long long time) - I couldn't eat half of them. Batter was soggy. Serving of mushy peas was miniscule. The tartar sauce was nice as was the green tea. Lots of staff, all very uninterested in the service they were providing. I won't be going back, there are a plethora of infinitely better eating establishments in Hastings.

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cliff chittenden . 2017-12-09

MORE AT Google

our daughter booked a table, it was a lovely sunny afternoon, the menu was limited but the food was great, the service was very attentive despite being very busy, its not a cosy café, and can be a little draughty, but well worth a visit

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mandr268 . 2017-11-06

MORE AT TripAdvisor

In the week that the pier won the Stirling Prize, someone should have been giving the staff a bit of a pep talk here. Very disappointed. In the following order: the person taking my order said that things on the specials menu were "off", so I went back and asked my friend who'd ordered a special to chose something else. She did, but it was also "off". Then someone told the woman at the till that the specials were in fact "on", so I ordered one of those. That salmon special was fine, as were my husband's moules, but my chicken and spinach pasta was really awful - slices of chicken out of a packet and spinach leaves in a gloopy, soupy sauce. Very poor. This place needs to get money, and it won't get repeat business if it doesn't do better.

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Fudge03 . 2017-11-05

MORE AT TripAdvisor

Very sloooow service. Had Sunday breakfast outside. Good reasonably priced food. Only problem we had to wait 40 minutes for our order of full English and a bacon and egg bap. Wasn’t busy and plenty of staff working so why the wait? They were probably the most popular items off the breakfast menu so should be very quick and easy to prepare and serve. The wait was so long we’d long finished our tea and were ready to ask for our money back when it finally arrived.

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Ken Williams . 2017-11-05

MORE AT Google

Popped in for something to eat while visiting the fab Pier. They had run out of my first preference (by 1.15?) so I chose the cheese with a cup of tea. Tea arrived and I drank the pot before the cheese arrived - 25 minutes wait for 3 very small slices of tired cheeses of which one was totally inedible and stale biscuits for which I paid £7.50. So not worth it.

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AJRaffles777 . 2017-11-05

MORE AT TripAdvisor

Not good by any stretch. The date on the sandwich had two days left on it. It should have been binned the day before I bought it. Only bought the wrapped up version because at 1:30 on a Thursday lunch they couldn't make the sandwiches on the menu. One of us had fish and chips that look and taste dreadful. Lots of great places to eat in Hastings, this isn't it. Shame because the view is great.

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Aldo Bocca . 2017-09-21

MORE AT Google

Great, bar at back hidden (not really but we missed and ended up buying drinks from the cafe)

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Chris Howard . 2017-09-01

MORE AT Google

Awful food. Lots of cracking restaurants in Hastings. This isn't one of them. Even the chips are awful.

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ABocca . 2017-08-26

MORE AT TripAdvisor

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