Based on 272 opinions finded in 2 websites
Based on 272 opinions finded in 2 websites
Nº 451 in 672 in Warrington
Nº 53 of 74 British in Warrington
Opinions
I think it's amazing what this hotel is doing for people struggling with housing
Sammy Wilson . 2025-04-01
MORE AT Google
Definitely some fake reviews on here, the whole place stunk everywhere I went was an eye sore, worst hotel I’ve ever stayed in, out dated rooms, stains everywhere, overpriced and terrible customer service wouldn’t advise for anyone to go back
Kai Henry . 2025-02-20
MORE AT Google
Good value for money. Spacious for a single room. A little unsure about the sink with a tap near electrics. Breakfast was good.
Gary Varga . 2024-12-14
MORE AT Google
Stayed over on a Wednesday in order to go to a concert at the Parr Hall. Travelling by train it’s very convenient as it’s across the road from the station. Very convenient for the town, everything in walking distance. Warm and friendly reception welcome and booking in. Buffet style English breakfast with again very friendly staff. The hotel is old and in need of some TLC our twin room was clean, spacious and warm. Great value for money twin room and breakfast for two £70. If you want new modern decor then pay double at the travelogue, I would stay there again.
soundoftheseagull . 2024-11-07
MORE AT TripAdvisor
Called in for a couple of drinks whilst waiting for a train. Excellent service and, considering it's a hotel, very reasonable prices.
Paul Dandy . 2024-10-31
MORE AT Google
Listen, it's a two star hotel at a reasonable price. Do not judge against four or five star hotels. Welcome - good Location - two minutes from the railway station Room - tired but clean Bed - comfortable Shower - well, hot water is normally expected. Floorboards - almost every one squeaks to their own tune. Unexpected stopover following issues with train. Happy to have a roof over my head and a clean bed to sleep in. Can't argue with a friendly hello and £57 for one night. It's not the Hilton, nor does it pretent to be.
D S (Goatrid_Goat) . 2024-09-27
MORE AT Google
For the price this is a great hotel.
Dave Dunckley . 2024-07-05
MORE AT Google
Would give no stars if it was possible wry bad experience in this hotel
dee Cune . 2024-05-27
MORE AT Google
Fantastic staff and very very friendly, staff and owners can not do enough for you 1000 % recommend for a cheap hotel and great location
ian . 2024-02-24
MORE AT Google
Hey its an old hotel possibly 110yrs at least as a hotel. The staff are good and opposite the WBQ station great location. Lisa is great and the breakfast is functional. You get what you pay for
Derek Roberts . 2024-02-08
MORE AT Google
If you want a 4 or 5 star hotel-this isn't it! I am used to staying in 4 & 5 star hotels but I choose the Patton Arms because it was near Bank Quay and it would be easy for me to hop on the train if my cousins weren't available to take me around. After I booked my reservation I saw some very negative reviews and I almost cancelled my reservation-I'm glad I didn't! My daughter and I stayed for 8 days. Patton Arms is a very old hotel directly across from Bank Quay (you do not hear the trains). The rooms are very clean and the staff is amazing. The rooms aren't updated to what I'm used to and if that's what you want you need to pay 2 to 3 times more to be located in a less convenient place. There are no elevators but they will help you with your luggage. The first day I had breakfast the bacon was awful. I laughed later in the day to somebody in the lounge that I could use the bacon as a weapon-it was so hard. Every morning after that as soon as I came for breakfast they told me they were cooking fresh bacon for me. The breakfast was delicious! As soon as you enter the dining room the staff is asking what you'd like to drink and if you'd like fresh toast and if the princess was joining me. I only had one electric plug in my room and when I remarked to housekeeping that I had no idea how we would get by on 1 plug (with a teenage daughter with me) they immediately brought me a 5 plug extention. The lounge is charming and the drinks are extremely reasonable. We ordered dinner from the lounge twice after an exhausting day and the food is also good. The lounge was a great place to get together with my cousins in the evening after a busy day of adventures. One thing I would recommend that they get to work on is the squeeky bedroom floors. My daughter was upset that we didn't stay in a hotel with a pool (we would never have had time to swim) but by the time we left she was glad we had stayed at the Patton Arms. The night before we left I got hugs from the sweet bartender (ex-military and she looks like a teenager) and the morning of our departure more hugs from the staff and a bag of candy for our princess. It was a quick walk across the street to Bank Quay and off to Southern Scotland, the birthplace of my mother. That hotel (the only one in town) was equally as old as the Patton Arms and made the Patton look like a 10 Star. I highly recommend The Patton Arms and their charming staff.
Jill B . 2019-07-16
MORE AT TripAdvisor
El lugar ha sido transformado. Supongo encargado. Es más brillante y más limpio. La selección de cerveza es aún muy limitado, con sólo un tipo de cada tipo, es decir, Uno amargo, una más grande, una cereza... pero ahora es un lugar agradable para esperar los trenes si podían hacer una tabla en vivo - salida feliz.
Ian T . 2016-05-20
MORE AT TripAdvisor
Estábamos un poco temprano para nuestro tren así que decidimos llamar por aquí. Mientras que mi marido había estado aquí muchas veces en el pasado el dijo que no parecía diferente ya que él estaba en aquí hace 15 años. Parecía que necesita un poco de sprusing capacidad, especialmente en las mujeres. Tengo que decir que el personal era muy agradable y había un grupo de hombres que se habían alojado allí y que estaban todos de bebidas espirituosas y las bebidas que tuvimos fue muy agradable. Yo diría que llamar por si te están esperando para el tren, ya que no es muy diferente que muchos otros bares todo GB que luchan por comercio :)
NolaWarrington . 2015-08-03
MORE AT TripAdvisor
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Terrible in every way. Restaurant was empty bar one other table. Started off receiving table service but never came to take our food order. Very basic menu. Toilets and baby change disgusting, didnt even want to touch the tap to wash our hands! We ordered from the bar, 4 adults meals and 2 children’s, priced over £100. We asked for the starters to come with rest of the food. After 25 mins the starters arrived with one child’s meal. That was it for another 40 minutes. One child sat waiting for their food to come whilst the other is eating the raw chips and cold beans. Eventually we asked the staff what was going on and were coldly told the 2nd child’s meal is on its way. Another 15 minutes and all the adults meals came out one by one. Two smash burgers that were like boulders, overcooked and under seasoned. No sauce or butter on the buns very dry. No condiments on the table and nobody around to ask for any. The chips were anaemic. Halloumi fry main’s were slabs of soggy batter with cold cheese inside. Again no garnish or seasoning. Most of the food we were served was left untouched as it was simply inedible. After leaving the restaurant we headed to the indoor play area, greeted with a smile from the 2 young staff working in there. Both very nice and offered the children some leftover sweets from the previous party. Play area was filthy, tables covered in unknown liquids and chips all over the floor, stuck to children’s socks etc! We noticed one of the young workers crying behind the desk, we checked on her as she couldn’t have been much older than 16. She had been treated horribly by the owner and his wife, spoken to abusively and drove to tears. Despite the owners wife often leaving their children with her for free childcare whilst she was working. We left after we knew she had someone coming to pick her up, only to hear and see the owner continuing the verbal abuse of the young girl possibly a third of his age from the outdoor park. On leaving he was angrily shouting whilst entering the restaurant. Not a very nice man and all in front of our toddlers! Avoid at all costs and don’t apply for a job here unless you want to be enslaved to this man and work in shoddy conditions.
1116 Opinions
Went on a Sunday afternoon, main restaurant not busy when we were seated. Menu different as online so less vegetarian options. Took 30min to take our order, then over an hour for food to arrive. Arrived staggered, dish missing, most of the food tepid at best. No manager on shift, but was there off-shift who offered a round of drinks as compensation, which doesn't really help when you have a hungry toddler. Empty glasses left on the table, never cleared. Overall very poor and won't be back.
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