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4.3

Based on 2.038 opinions finded in 3 websites

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Nº 266 in 841 in South Lanarkshire

Nº 47 of 103 British in South Lanarkshire

CUSTOMERS TALK ABOUT DISHES WITH..fishpuddingpotatobeautifulmacaronisteakchickencoffeecreampiepayladycookedsaladoldcheeseroundsoup

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Had a wonderful evening at the Parkville recently and Linda and the staff were friendly and helpful. As per usual, the food was great.

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Thomas Skelton . 2025-01-19

MORE AT Google

Great food & service. A group of 4 adults & 3 fussy & messy kids were no issue for staff. They were very friendly & helpful

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Grant Speirs . 2025-01-18

MORE AT Google

Party of 10. All of us loved the food and service provided by the staff. It's our go to restaurant for family occasions and we have never been let down. Fantastic.

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Robert O'Neill . 2025-01-15

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In for lunch over Christmas. Lovely food and friendly staff. Only downside is the carpark, it's really tight for space and barriers blocking off spaces

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Lindsay Vickers . 2025-01-14

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Staff is very unfriendly. Made you feel like everything was a bother. Food was lovely except the deep-fried potato scones .

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glasgowschild . 2025-01-03

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Had a lovely meal on Christmas Eve. Service was really good and normal wait times for busy period. Great atmosphere and thoroughly enjoyed our food. Only issue we had was being in a booth plus having high chair on end for our toddler as a bit cramped for space and kids sliding off seat when wanted in beside us. However we didn’t specify we did not want a booth but hopefully that’s something that we can enquire about for in our next booking. Staff were very accommodating and friendly.

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Jade Sloey . 2024-12-26

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Went to Parkville for breakfast for the first time this week, it was “okay” - the pot of tea was warm not hot, the potato scones don’t get cooked? Just warmed and put on plate? The service when we went in wasn’t great either, we waited a while to have our order of drinks taken and another while for breakfast order, it wasn’t busy so not sure why, the server could have been a bit more pleasant as well, a smile would have been nice. It was a very delicate day due to a very recent bereavement and it would’ve been nice to have had a warmer welcome. I’ve used The Parkville over the last twenty years but I have felt my last few visits haven’t been up to the usual standard of past years.

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Deborah Dyer . 2024-12-23

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Lovely afternoon place was busy but se vice was quick and food was delicious

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Hugh James Brown . 2024-12-23

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Was there twice within 7 days and had 2 different experiences. We used the same menu both times and ordered the same meals both times and some inconsistencies crept in for visit 2. Our prawn cocktails had no sauce and no lemon which was not how it had been the week before. The turkey plateful was ever so slightly smaller this 2nd time around and the poached pears were served totally different from visit 1 to visit 2. The first time they were fanned 2nd time sliced up into bigger chunks. That said we always enjoy our visits but was left a bit deflated after this visit.

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Gordon Brownlie . 2024-12-20

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Booked dinner very last minute. Food and service was amazing.

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Michelle Ferrey . 2024-12-17

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I was recently visited the Parkville for dinner with a friend. Not only was the steak pie fantastic, but our server (Caitlin) was great. She was attentive, enthusiastic and overall made our evening a great one. Thanks and we will be back!

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Micheal Smith . 2024-12-16

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Had a brilliant night in Parkville 14/12/24 food and service was first class staff were brilliant Linda is always so welcoming and my first encounter with Charlie was comical what a guy great night thank you 👏👏👏

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brenda mcgunnigal . 2024-12-15

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Great dining experience in the Parkville during very busy festive period

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Linda Smith . 2024-12-14

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Had our wedding reception here a lot of years ago,and we've never stopped visiting.Food is lovely,staff are always attentive.

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Rhona Lambie . 2024-12-11

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Lovely Christmas lunch with a group of 8 friends. Food was fantastic and very reasonably priced. Tables set and looked very festive. Service was great from Steph and her team. I would definitely recommend the Parkville and we will definitely be back

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Mary M . 2024-12-10

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Came in with the family for my masters graduation meal tonight. Excellent service and delicious food, as always. Gracie and Amy were lovely servers and we thoroughly enjoyed our evening.

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Mandy Lochrie . 2024-12-09

MORE AT Google

Got married there 23 years ago and still go back regularly for meals, tremendous staff and the food always excellent.

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Pete Lambie . 2024-12-09

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Had the steak pie brilliant. Staff are very friendly.

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Linda McManus . 2024-11-30

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Stopped by for a family dinner and the food was great, festive 2 course was great value for money and both courses were great! Staff were attentive despite a full restaurant. Chloe our server was on top of things.

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Fraser Nunn . 2024-11-30

MORE AT Google

My dining experience was 1st class. I went out with my friend for some drinks but we decided to have some food.We decided to have a sharing platter to go along with our wine. We don't eat meat so the waiter was so kind to offer to speak to the chef about changing to meat free option and we were served beautiful vegan sharing platter. The food came fresh and tasted great. All the waiting staff was attentive and we didn't feel rushed. I will recommend this place to my friends.

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Miss Aleksandra . 2024-11-29

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I had a very positive dining experience at the restaurant. My friend and I wanted a sharing platter to go along with our wine. We don't eat meat so the waiter offered to speak to the chef about changing to meat free option and we were served beautiful vegan sharing platter. We enjoyed our platter very much. The waiting staff was attentive and we didn't feel rushed. We will be back.

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Miss A . 2024-11-29

MORE AT TripAdvisor

A fabulous meal at a great venue. Food was excellent and very reasonable price. Special mention for our waiter Charlie, he was very good ,freindly and sincere. A pleasure to be looked after by this young man during our meal.

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Ricky F . 2024-11-23

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Balmoral chicken has changed and it was truly awful. Instead of a chicken breast it’s a bit of chargrilled chicken with an overpowering taste. The sauce and haggis had no flavour. Very disappointing!

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Clare Liddell . 2024-11-23

MORE AT Google

“Big thanks to Linda and the staff at Parkville for a wonderful meal. Excellent service, cozy atmosphere, and skilled chefs made it a great experience. Special mention to the lovely young lady who served us. Everyone in our party enjoyed it!”

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Roz . 2024-11-18

MORE AT TripAdvisor

Chloe F was a great server! Had a lovely meal, thanks.

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Lauren McLean . 2024-11-17

MORE AT Google

The Parkville is great value for money, particularly the 2-4-1 deals. We had chicken pakora to start and cajan chicken and steak pie for main course. All the food was delicious with excellent portion sizes. We must give a special shout out to our waitress Zoe who was so friendly and willing to help. If there are any awards for staff going above and beyond we would definitely like to nominate her. Zoe is one of the most pleasant and helpful waitresses we have met.

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Reilly&Boyd . 2024-11-14

MORE AT TripAdvisor

Lovely meal warm and cozy staff friendly great atmosphere

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Janice Holland . 2024-11-04

MORE AT Google

Julia fantastic person great at her job

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John Gilluley . 2024-11-03

MORE AT Google

Good food excellent value for money, staff are lovely make you feel welcome ,would highly recommend The Parkville for all Occasions

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Caroline Mclindon . 2024-11-02

MORE AT Google

Can't share much more than it's a fabulous place to drink in, eat in, party in and just be in!

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Stephen Anderson . 2024-10-19

MORE AT Google

Went for a birthday lunch with my friend very pleasant service great food was very nice

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Maureen Howie . 2024-09-19

MORE AT Google

We had a lovely meal to celebrate our friends 80th birthday. All the staff were fantastic, they couldn't do enough for us and made the occasion very special.

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thomas bradford . 2024-09-09

MORE AT Google

5 of us had lunch in the restaurant and had 4 different meals. All the meals were lovely and the portions were generous. The staff were really nice and friendly. Service was great and prices were reasonable.

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Linda Andrew . 2024-09-09

MORE AT Google

Staff were brilliantly working through out the night Never stopped once absolutely brilliant Upmost respect to the old boy (blue polo shirt) that clearly knows how to run a business teaching the new young staff lessons. The old boy can pour a perfect pint of Tennents lager. Very similar to the Tennents brewery. 10/10 My favourite pint in Scotland is a pint of Tennents in Babbity Bowster and this was on the dot similar. The pint I received was incredible and very similar. 5/5. Respect to the bar staff.

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Luke skimboslic Skimins . 2024-09-07

MORE AT Google

We enjoyed a lovely meal and all the staff where excellent from welcoming us all the way to paying the bill. Nothing was a bother and the food was excellent as always. We will be back.

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William McPadden . 2024-09-03

MORE AT Google

We went for a breakfast. Breakfast is great everything you want, generous portions and the staff are just lovely, friendly and so helpful.

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Alex Lyttel . 2024-09-02

MORE AT Google

Food was under cooked puffpaste was raw burgers at nite were raw in the middle couple more minutes they would have been fine

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Andrew Caithness . 2024-09-02

MORE AT Google

Best hotel to stay in at Hamilton with fine bar & resto, recommend that you rent a car to see more of city centre, etc. With the price you pay here is the comfort and cleanliness of the hotel - breakfast not inclusive. Super clean, quiet and comfortable bed. The check-in staff, restaurant staff and cleaner were very accommodating & helpful like suggesting best places in the centre. Definitely will recommend to my family friends. Bus stops right in front of hotel though took an hour to city center. Else the nearest train was not available during our stay for 6 days. The room no. 5 had a tiny corner basin/sink almost struggling to wash face or brush our teeth without splashing water on floor. That would need an upgrade and mirror in the bathroom was higher than 5 feet. Suggestion: Hallway carpet is heavily dusty/filthy, maybe remove or change. Also room had a bright green light (light for fire exit), that lit up the room at night when sleeping.

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Myra M.K. . 2024-08-27

MORE AT Google

Brilliant prices 2 fir 1 after 4pm. Staff amazing 👏

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MARION GILPIN . 2024-08-26

MORE AT Google

Food is very sub-par. Everything served dry. Meat overcooked and tasteless, onion rings are clearly not even made in house (pre-made/frozen) and not served with any kind of sauce. I didn’t order a carbonara, but the menu says it’s made with cream which any Italian would find deplorable.

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C dot . 2024-08-24

MORE AT Google

Stayed here 2 nights, both nights restaurant busy, food is good, room is ideal for my 2 night stay, staff in restaurant and bar were friendly

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Ian White . 2024-08-22

MORE AT Google

Lovely meal in very nice restaurant.

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William Banford . 2024-07-16

MORE AT Google

Was there for lunch , lovely food, great service, friendly staff.

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Margaret Sharpe . 2024-07-10

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We booked a celebration of life dinner at the Parkville and the experience was stellar from start to finish. I booked from overseas and Sharon was an amazing partner throughout the planning process, including late additions to our large party. Once we arrived for the dinner, the staff was amazingly attentive. The food was delicious. Overall, we couldn't be happier with the experience. Thank you so much for helping us honor our loved one.

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Kristin Ashcraft . 2024-07-08

MORE AT Google

Superb hotel, fabulous rooms, staff and food.

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Pauline . 2024-06-19

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We had our wedding here and we are so happy at the service we received, food was great, venue was perfect, room was lovely but most of all the staff.... wow what a team you have here, staff went above and beyond to make our day so special and even the next day we were treated like vips Highly recommended 👌 Thank you parkville for a day we will never forget Craig and kirsten

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Craig Sinclair . 2024-06-18

MORE AT Google

Brilliant night for the Scotland game. Well planned and loads of staff to keep the bar from being busy. Pints from the tap are top notch

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David M . 2024-06-16

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Oh dear. As a regular customer with my family to the restaurant we always enjoy our meals together and have done for several years. Last night at the, £10 a head for the Scotland game, was a shambles. Big new TV's around for a great view was the 1st problem. There were only 2 extra screens in the whole of the dinning/lounge area. These were sitting at an angle in the corner as the cables from the TV on the wall was not long enough. People in the booths could not see theese screens and had to screw thier eyes to see 2 wee tvs high up on the opposite wall.If you were at one end of the room you struggled to see the game at the other end of the room. In the lounge area where the singer was there was 1 tv for the whole area. Loads of people were complaining. After the game I went up to get my free drink as we had bought the Scotland tops. A staff member was there putting a mark on our wrist to go to the bar for our drink. When we ordered the drink we showed our mark. At this point the bar staff said I had to pay for it as we already had our drinks. He insisted that the pen mark indicated that we had our drinks. I explained that this was not the case and asked if this was indeed the process how come no bar staff had the marker to mark someone when they handed the drinks over. Was meet with a confused and irritated server. Eventually gave us the drinks. To compound the very poor experience people from the bar came through and got free drinks and overcooked pies, 'no veggie option'. It was a shambles. As a footnote it was a mistake to close the kitchen. It is a long day from 4.00, drinking, without something to eat. Eventually because people were complaining chips were made available, £7 for 2 wee portions. Come on if you are going to put on events like this a bit of planning is required. Was there no managers on shift and if there was did they feed back as to the 'success' of the night.

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Hugh Gallagher . 2024-06-15

MORE AT Google

Great place to eat it has a great variety of lunch/ main or senior menus. Great service food fabulous 👌 definitely will be back.

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EVELYN . 2024-06-10

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Always a pleasure to din here at parkvile staff very friendly food always top notch Highly recommend 🌟🌟🌟🌟🌟

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Jennie Bruce . 2024-06-04

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Excellent food and service at our table of 9⭐️✨️ A lot of 'atmosphere' 'created by the patrons. Even a Happy Birthday celebration singalong😀

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Monds 52 . 2024-05-30

MORE AT Google

Not been for a while.There for evening meal only… excellent food as always, however the service was pretty slow hence the lower score.

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Stuart Holmes . 2024-05-29

MORE AT Google

At a wedding the meal was 5 out of 10 couldn't cut the chicken or the potato the sweet was OK service was good

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Margaret Mearns . 2024-05-29

MORE AT Google

Well where do I begin, we had our wedding at the The Parkville on 18 May 2024. From start to finish everything was perfect. Alanna and the staff would not do enough to ensure everything was what we wanted. Nothing was a problem. On the day everything ran so smooth we had many compliments about how efficient everyone was. The food was amazing as always. The staff were welcoming and friendly all day and night. If anyone is thinking about booking this venue I say go for it, you will not regret it.

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Sean Shanley . 2024-05-28

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Went for friend birthday. Starters lovely and 2 out of 3 mains good, my macaroni and cheese had to go back as wasn't hot though you could hardly touch plate as it was hot. Not at all like Parkville as usually no complaints.

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Mary-Jane Gentle . 2024-05-27

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The last 2 occasions we've eaten at the parkville my partner has had 2 poor meals one being a steak that was absolutely cremated and when complaining the chef said "it's because you asked for well done". Eh no, there's well done, and there's a piece of coal on the plate. Eventually the meal was removed from our bill. The waitress I felt sorry as she too could see the state of the steak despite the chefs explanation. I've cooked much better at home! On Friday there, my partner had the butter chicken. The sauce was incredibly salty and tasted like a microwave or jar sauce, very disappointing. Due to our last 2 experiences we will give the parkville a miss for a while.

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Me, Myself and I . 2024-05-06

MORE AT Google

Staff very welcoming and so pleasant. Food was great. Thoroughly enjoyed our first visit and will definately be back

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J Williams . 2024-05-04

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Was attending a wake and the food was awful

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marion everett . 2024-04-29

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Another great meal, service great, quick and friendly. Food was amazing.

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Elaine Holmes . 2024-04-26

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Excellent service and great food,worth the money.

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Gail Macfarlane . 2024-04-26

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Lovely meal and efficient service. The only grumble being no horseradish sauce available with Roast of the Day….beef! And too much cream and not enough banana on the banoffee pie!

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Aileen Anderson . 2024-04-25

MORE AT Google

Excellent quality and service highly recommended

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thomas delaney . 2024-04-16

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Came for breakfast for my daughters birthday. We have always enjoyed the Parkville breakfast but i noticed a big change. We ordered the full breakfast but it wasn't as nice as it had been in the past. The square sausages are not of the same quality and it felt like my plate had been re heated in the microwave as the scrambled egg looked dry and rubbery and my tea didn't come till I was half way through my breakfast. All in all it was ok but disappointing as not as good as all the times before.

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chellejane71 . 2024-04-15

MORE AT Google

Went to the Parkville at the weekend, haven’t been for a long time. Such a pleasant environment and lovely meal had by family. Especially great with allergies, our waitress changed between courses and we were asked by each waitress if we had allergies and they made sure that my meal was safe to eat. Definitely be back soon, makes a big difference when they are aware and proactively ask about allergies! Food was amazing and service was very good and kept on top of the table even when it was busy. Thanks.

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A . 2024-04-09

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A very young (looking) staff worked their wee bums all day and every single one of them treated everyone with respect and did their own job to a very high level ! Can't fault a single thing.......great experience for a BIG party today! Give them all a wee wage rise ! 😁

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Graeme Lamb . 2024-04-07

MORE AT Google

Food was excellent 👌 staff brilliant this was our 1st time ,will definitely be back there steak pie was delicious 😋 first class

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Helen Nairn . 2024-03-21

MORE AT Google

We came here for a memorial service for a good friend. The venue worked well for the 50+ attendees and the staff were polite and helpful. The food, sandwiches and sausage rolls, was tasty and provided in sufficient quantities.

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David Hedges . 2024-03-15

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Booked a table for 8pm. On arrival they couldn’t find my booking. After finding it I was told that the food was last orders at 8 but not to worry we could still order food. The food was good as always but the service fell way short. Bit disappointed to say the least

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graeme innes . 2024-03-14

MORE AT Google

Good range on the menu with the choice of smaller portions. Always found the restaurant to give good value.

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Alex Gray . 2024-03-13

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Went to restaurant for evening meal. 6 30 - 7pm midweek and place was very busy. Staff were attentive but think kitchen missed our order. Two tables who came in after us were served before us and waitress then realised and hurried order up. Food was good ( fish and chips) but service was slow. Won't be hurrying back.

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Stewart Kirkland . 2024-03-13

MORE AT Google

Great service, lovely food, decent price.

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Mark Fleming . 2024-03-11

MORE AT Google

Went for a family anniversary breakfast. Great table in a busy restaurant 👌. The server kindly gave us time before taking our orders. None of us ordered the same thing, but all the order was delivered spot on. Delicious and freshly cooked. First class, thank you ver much.

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Martin Kearns . 2024-03-10

MORE AT Google

Lunch with a number of friends on a regular basis. Great service and good food as usual.

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Jane Binnie . 2024-02-26

MORE AT Google

Excellent service staff very polite and helpful, food great will definitely return

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crawford balfour . 2024-02-26

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We visited Friday night 23/2/24 for my husband’s birthday we had booked a table. We use the Parkville alot and have done for nearly 20 years. We were squashed in beside another table so much so it felt like we were the one big table. The kids chicken tenders were so overcooked the batter was dark brown, we ordered two regular steak pies and although tasted lovely they had 2/3 pieces of meat which was quite a small portion. Not the usual standard from you.

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Patricia McLaughlin . 2024-02-26

MORE AT Google

Staff couldn't have been nicer, food was great and didn't have long to wait. The value for money in here is what makes this place stand out from the rest. I didn't stay over, I was only here for a family meal and none of us had one bad thing to say.

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alan richardson . 2024-02-24

MORE AT Google

Had a lovely lunch here on 9/02/2024. The food was very good and great service.

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Janette Faulkner . 2024-02-11

MORE AT Google

Great food brilliant selection. Fantastic service and very good prices. Eat here often with family. Always a great experience. Highly recommend going there for a meal

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frankj mclaren . 2024-02-11

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Staff very polite and friendly, customer service was excellent, we had a great time and the food was delicious, thanks again steff and anna

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Anna Lynch . 2024-02-06

MORE AT Google

We had a lovely intimate meal on Saturday night. Really like this venue as its very handy and the staff are so friendly. Would definitely recommend and will go again.

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Ian Mcguigan . 2024-02-05

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Disappointing to be honest. Seemed to be short staffed. Food was far from warm enough. Finished starters & took ages to clear plates. Mains were far from warm enough. Standards definitely dropped.

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Andy W . 2024-02-04

MORE AT TripAdvisor

Every Sunday I take my wee Dad out for lunch and today we decided to take my Dad to the parkville. We called to make the reservation. We sat down and awaited my Dad’s arrival. Once my Dad arrived we ordered drinks. Prior to the drinks being brought to our table we were informed that they don’t allow football colours in the restaurant. My son Arran who is autistic was wearing a grey and yellow celtic training top. The waitress asked if we had a top to cover my sons tshirt. I advised we only had a outdoor jacket. She asked if we would put it on. Having came from the car in the pouring rain our jackets were very wet and I was not putting it on him and explained why. She asked if I could put the tshirt inside out. For anyone who doesn’t understand Arrans need when we go out he wears a visible lanyard. He was wearing it today. We got up and said we were leaving. For someone who has a processing condition he would not have understood why he was putting his jacket on and if he had to take his top off he would have completely undressed. Assuming he was going for a bath. The lanyard was highly visible.After many generations of supporting Angels, castle rooms for family events I could not believe this was the case. How is an 11 year old disabled child in a grey top offending the one couple in an empty restaurant? I have checked your website and signage within the restaurant on my exit and this does not convey this information? What a complete contrast to coming to children in need events as a child in angles with the celtic team. How times have clearly changed.

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Natalie Innes . 2024-02-04

MORE AT Google

Lovely dinner with my girl and a bonus that it's 2for1 on alot of nains from 5pm😁

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Kerryann Mcdougall . 2024-02-04

MORE AT Google

Lovely macaroni for me as a veggie. Freshly made and not at all greasy. Yum. Thank you

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Barbara Aitkenhead . 2024-01-30

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Out for a meal with the family, food and service always great. !Will be back!

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Barry McIntyre . 2024-01-23

MORE AT Google

Had a lovely meal service great as always Great value for money

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Jim Egan . 2024-01-23

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Had lunch with friends last week. The food was good. The staff friendly and efficient. I would definitely recommend. It was also very affordable.

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Jean Gunn . 2024-01-16

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I recently visited The Parkville whilst in pain with a leg injury and the staff Hannah, Olivia n Diane could not have been more helpful..Always great food served by lovely staff..June Bonnar n Partner

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J2117ZXjunec . 2024-01-10

MORE AT TripAdvisor

Fantastic food ,great service lovely restaurant and waitresses very friendly will be back soon

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Alexis Henderson . 2024-01-10

MORE AT Google

Family meal, good food and service👍

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Kenny Clark . 2024-01-07

MORE AT Google

Great traditional Scottish fayre at sensible prices

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Gordon Hart . 2024-01-02

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Lovely grub. Amazing. Nice clean and relaxing place to grab lunch. Edit: Been a few times now for dinners. Always delicious food, great staff.

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Duncan C . 2024-01-02

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Didn't have the Xmas menu - nothing on it I fancied. The lunch we did have was lovely

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annabelle laird . 2023-12-29

MORE AT Google

I had lunch here with friends on Friday. The choice of food was good and the servce was excellent . Our waitress was really cheery and friendly and couldn't do enough for us. It was lovely to be treated with such curtesy. Great place we will certainly be back.

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Bernadette Thomson . 2023-12-24

MORE AT Google

Had lunch today, food was amazing. I feel as though I need to review our waitress though. I don't know her name but she was absolutely outstanding. Super helpful and really cheery. She is a real credit to your business. Amazing service.

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Liz Mcdougall . 2023-12-21

MORE AT Google

Work Christmas lunch for 7 people.Shown promptly to our table, provided a selection of menus. Waited 10 minutes before anyone came to take a drinks order. Any subsequent drinks we had to approach staff & ask for service. We had previously looked at Christmas menu online, however this was not the same as the Christmas menu we were given . Not a very festive atmosphere, no crackers or vibe. One of our party asked for no mash on her turkey dinner, result was that all other turkey dinners were initially brought with only mash. Whilst this was rectified,it just added to the poor service . Unfortunately we won't back

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Jean M . 2023-12-20

MORE AT Google

Lovely location with easy access. Service is great and staff really friendly.

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Lesley Frood . 2023-12-18

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Went to work Christmas night out staff did an amazing job meal good dj good aswell

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Tricia Hutchison . 2023-12-17

MORE AT Google

I had this years Xmas night out. Meal was lovely , great presentation of the food and the service was fantastic.

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Debra Morrison . 2023-12-17

MORE AT Google

Brilliant night at the Shania and Cher tribute night, food was amazing and the cheerfulness of the staff made it extra special, especially the 3 young guys on the upstairs bar highly recommend

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Rae B . 2023-12-15

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My family and I were in yesterday Saturday 19th of January, food was amazing, I am vegetarian and the menu is the best vegetarian menu I have ever seen, there is about 7 meals I could have had, normal vegetarian menus in some restaurants only have 2 vegetarian dishes to choose from, keep up the good work, we will definitely be back

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4.5

154 Opinions

location-icon18 Broomgate
British
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Always great food and service, they’ve really turned the place around from a cafe to a restaurant. Going to give the steak night a try next!

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4.5

751 Opinions

location-icon145 High Street
British
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I would definitely recommend this hotel all staff members are friendly and welcoming. The beds and very comfortable and you also get free WiFi throughout the hotel. You get a good choice on breakfasts in the morning and also get offered more if you would like. There was lots of choice in the food menu as on first night we had some dinner and the food is very good. The manager of the hotel is also lovely my partner forgot a belt for a wedding we were attending and the manager went out of his way to get us one which we really appreciate. If we have to come back to bigger for an event we would definitely be booking into the Elphinstone again. Thank you very much.