The Parkville in South Lanarkshire

Was there twice within 7 days and had 2 different experiences. We used the same menu both times and ordered the same meals both times and some inconsistencies crept in for visit 2. Our prawn cocktails had no sauce and no lemon which was not how it had been the week before. The turkey plateful was ever so slightly smaller this 2nd time around and the poached pears were served totally different from visit 1 to visit 2. The first time they were fanned 2nd time sliced up into bigger chunks. That said we always enjoy our visits but was left a bit deflated after this visit.

Booked dinner very last minute. Food and service was amazing.

I was recently visited the Parkville for dinner with a friend. Not only was the steak pie fantastic, but our server (Caitlin) was great. She was attentive, enthusiastic and overall made our evening a great one. Thanks and we will be back!

Had a brilliant night in Parkville 14/12/24 food and service was first class staff were brilliant Linda is always so welcoming and my first encounter with Charlie was comical what a guy great night thank you 👏👏👏

Great dining experience in the Parkville during very busy festive period

Had our wedding reception here a lot of years ago,and we've never stopped visiting.Food is lovely,staff are always attentive.

Got married there 23 years ago and still go back regularly for meals, tremendous staff and the food always excellent.

Came in with the family for my masters graduation meal tonight. Excellent service and delicious food, as always. Gracie and Amy were lovely servers and we thoroughly enjoyed our evening.

Stopped by for a family dinner and the food was great, festive 2 course was great value for money and both courses were great! Staff were attentive despite a full restaurant. Chloe our server was on top of things.

Had the steak pie brilliant. Staff are very friendly.

My dining experience was 1st class. I went out with my friend for some drinks but we decided to have some food.We decided to have a sharing platter to go along with our wine. We don't eat meat so the waiter was so kind to offer to speak to the chef about changing to meat free option and we were served beautiful vegan sharing platter. The food came fresh and tasted great. All the waiting staff was attentive and we didn't feel rushed. I will recommend this place to my friends.

Balmoral chicken has changed and it was truly awful. Instead of a chicken breast it’s a bit of chargrilled chicken with an overpowering taste. The sauce and haggis had no flavour. Very disappointing!

Chloe F was a great server! Had a lovely meal, thanks.

Lovely meal warm and cozy staff friendly great atmosphere

Julia fantastic person great at her job

Good food excellent value for money, staff are lovely make you feel welcome ,would highly recommend The Parkville for all Occasions

Can't share much more than it's a fabulous place to drink in, eat in, party in and just be in!

Went for a birthday lunch with my friend very pleasant service great food was very nice

We had a lovely meal to celebrate our friends 80th birthday. All the staff were fantastic, they couldn't do enough for us and made the occasion very special.

5 of us had lunch in the restaurant and had 4 different meals. All the meals were lovely and the portions were generous. The staff were really nice and friendly. Service was great and prices were reasonable.

Staff were brilliantly working through out the night Never stopped once absolutely brilliant Upmost respect to the old boy (blue polo shirt) that clearly knows how to run a business teaching the new young staff lessons. The old boy can pour a perfect pint of Tennents lager. Very similar to the Tennents brewery. 10/10 My favourite pint in Scotland is a pint of Tennents in Babbity Bowster and this was on the dot similar. The pint I received was incredible and very similar. 5/5. Respect to the bar staff.

We enjoyed a lovely meal and all the staff where excellent from welcoming us all the way to paying the bill. Nothing was a bother and the food was excellent as always. We will be back.

We went for a breakfast. Breakfast is great everything you want, generous portions and the staff are just lovely, friendly and so helpful.

Food was under cooked puffpaste was raw burgers at nite were raw in the middle couple more minutes they would have been fine

Best hotel to stay in at Hamilton with fine bar & resto, recommend that you rent a car to see more of city centre, etc. With the price you pay here is the comfort and cleanliness of the hotel - breakfast not inclusive. Super clean, quiet and comfortable bed. The check-in staff, restaurant staff and cleaner were very accommodating & helpful like suggesting best places in the centre. Definitely will recommend to my family friends. Bus stops right in front of hotel though took an hour to city center. Else the nearest train was not available during our stay for 6 days. The room no. 5 had a tiny corner basin/sink almost struggling to wash face or brush our teeth without splashing water on floor. That would need an upgrade and mirror in the bathroom was higher than 5 feet. Suggestion: Hallway carpet is heavily dusty/filthy, maybe remove or change. Also room had a bright green light (light for fire exit), that lit up the room at night when sleeping.

Brilliant prices 2 fir 1 after 4pm. Staff amazing 👏

Food is very sub-par. Everything served dry. Meat overcooked and tasteless, onion rings are clearly not even made in house (pre-made/frozen) and not served with any kind of sauce. I didn’t order a carbonara, but the menu says it’s made with cream which any Italian would find deplorable.

Stayed here 2 nights, both nights restaurant busy, food is good, room is ideal for my 2 night stay, staff in restaurant and bar were friendly

Lovely meal in very nice restaurant.

Was there for lunch , lovely food, great service, friendly staff.

We booked a celebration of life dinner at the Parkville and the experience was stellar from start to finish. I booked from overseas and Sharon was an amazing partner throughout the planning process, including late additions to our large party. Once we arrived for the dinner, the staff was amazingly attentive. The food was delicious. Overall, we couldn't be happier with the experience. Thank you so much for helping us honor our loved one.

Great food, served by great staff. So good on previous occasions I brought along another 8 family members, who were all equally as impressed. One young male server (whose name I failed to get) attended to our table and impressed all of us with his courtesy and smiling deposition. The lad would be a credit to any organisation. Looking forward to coming back soon

Superb hotel, fabulous rooms, staff and food.

We had our wedding here and we are so happy at the service we received, food was great, venue was perfect, room was lovely but most of all the staff.... wow what a team you have here, staff went above and beyond to make our day so special and even the next day we were treated like vips Highly recommended 👌 Thank you parkville for a day we will never forget Craig and kirsten

Brilliant night for the Scotland game. Well planned and loads of staff to keep the bar from being busy. Pints from the tap are top notch

Oh dear. As a regular customer with my family to the restaurant we always enjoy our meals together and have done for several years. Last night at the, £10 a head for the Scotland game, was a shambles. Big new TV's around for a great view was the 1st problem. There were only 2 extra screens in the whole of the dinning/lounge area. These were sitting at an angle in the corner as the cables from the TV on the wall was not long enough. People in the booths could not see theese screens and had to screw thier eyes to see 2 wee tvs high up on the opposite wall.If you were at one end of the room you struggled to see the game at the other end of the room. In the lounge area where the singer was there was 1 tv for the whole area. Loads of people were complaining. After the game I went up to get my free drink as we had bought the Scotland tops. A staff member was there putting a mark on our wrist to go to the bar for our drink. When we ordered the drink we showed our mark. At this point the bar staff said I had to pay for it as we already had our drinks. He insisted that the pen mark indicated that we had our drinks. I explained that this was not the case and asked if this was indeed the process how come no bar staff had the marker to mark someone when they handed the drinks over. Was meet with a confused and irritated server. Eventually gave us the drinks. To compound the very poor experience people from the bar came through and got free drinks and overcooked pies, 'no veggie option'. It was a shambles. As a footnote it was a mistake to close the kitchen. It is a long day from 4.00, drinking, without something to eat. Eventually because people were complaining chips were made available, £7 for 2 wee portions. Come on if you are going to put on events like this a bit of planning is required. Was there no managers on shift and if there was did they feed back as to the 'success' of the night.

Great place to eat it has a great variety of lunch/ main or senior menus. Great service food fabulous 👌 definitely will be back.

Always a pleasure to din here at parkvile staff very friendly food always top notch Highly recommend 🌟🌟🌟🌟🌟

Excellent food and service at our table of 9⭐️✨️ A lot of 'atmosphere' 'created by the patrons. Even a Happy Birthday celebration singalong😀

Not been for a while.There for evening meal only… excellent food as always, however the service was pretty slow hence the lower score.

At a wedding the meal was 5 out of 10 couldn't cut the chicken or the potato the sweet was OK service was good

Well where do I begin, we had our wedding at the The Parkville on 18 May 2024. From start to finish everything was perfect. Alanna and the staff would not do enough to ensure everything was what we wanted. Nothing was a problem. On the day everything ran so smooth we had many compliments about how efficient everyone was. The food was amazing as always. The staff were welcoming and friendly all day and night. If anyone is thinking about booking this venue I say go for it, you will not regret it.

Went for friend birthday. Starters lovely and 2 out of 3 mains good, my macaroni and cheese had to go back as wasn't hot though you could hardly touch plate as it was hot. Not at all like Parkville as usually no complaints.

The last 2 occasions we've eaten at the parkville my partner has had 2 poor meals one being a steak that was absolutely cremated and when complaining the chef said "it's because you asked for well done". Eh no, there's well done, and there's a piece of coal on the plate. Eventually the meal was removed from our bill. The waitress I felt sorry as she too could see the state of the steak despite the chefs explanation. I've cooked much better at home! On Friday there, my partner had the butter chicken. The sauce was incredibly salty and tasted like a microwave or jar sauce, very disappointing. Due to our last 2 experiences we will give the parkville a miss for a while.

Staff very welcoming and so pleasant. Food was great. Thoroughly enjoyed our first visit and will definately be back

Was attending a wake and the food was awful

Excellent service and great food,worth the money.

Another great meal, service great, quick and friendly. Food was amazing.

Lovely meal and efficient service. The only grumble being no horseradish sauce available with Roast of the Day….beef! And too much cream and not enough banana on the banoffee pie!

Excellent quality and service highly recommended

Came for breakfast for my daughters birthday. We have always enjoyed the Parkville breakfast but i noticed a big change. We ordered the full breakfast but it wasn't as nice as it had been in the past. The square sausages are not of the same quality and it felt like my plate had been re heated in the microwave as the scrambled egg looked dry and rubbery and my tea didn't come till I was half way through my breakfast. All in all it was ok but disappointing as not as good as all the times before.

Went to the Parkville at the weekend, haven’t been for a long time. Such a pleasant environment and lovely meal had by family. Especially great with allergies, our waitress changed between courses and we were asked by each waitress if we had allergies and they made sure that my meal was safe to eat. Definitely be back soon, makes a big difference when they are aware and proactively ask about allergies! Food was amazing and service was very good and kept on top of the table even when it was busy. Thanks.

A very young (looking) staff worked their wee bums all day and every single one of them treated everyone with respect and did their own job to a very high level ! Can't fault a single thing.......great experience for a BIG party today! Give them all a wee wage rise ! 😁

Food was excellent 👌 staff brilliant this was our 1st time ,will definitely be back there steak pie was delicious 😋 first class

We came here for a memorial service for a good friend. The venue worked well for the 50+ attendees and the staff were polite and helpful. The food, sandwiches and sausage rolls, was tasty and provided in sufficient quantities.

Booked a table for 8pm. On arrival they couldn’t find my booking. After finding it I was told that the food was last orders at 8 but not to worry we could still order food. The food was good as always but the service fell way short. Bit disappointed to say the least

Good range on the menu with the choice of smaller portions. Always found the restaurant to give good value.

Went to restaurant for evening meal. 6 30 - 7pm midweek and place was very busy. Staff were attentive but think kitchen missed our order. Two tables who came in after us were served before us and waitress then realised and hurried order up. Food was good ( fish and chips) but service was slow. Won't be hurrying back.

Great service, lovely food, decent price.

Went for a family anniversary breakfast. Great table in a busy restaurant 👌. The server kindly gave us time before taking our orders. None of us ordered the same thing, but all the order was delivered spot on. Delicious and freshly cooked. First class, thank you ver much.

Excellent service staff very polite and helpful, food great will definitely return

We visited Friday night 23/2/24 for my husband’s birthday we had booked a table. We use the Parkville alot and have done for nearly 20 years. We were squashed in beside another table so much so it felt like we were the one big table. The kids chicken tenders were so overcooked the batter was dark brown, we ordered two regular steak pies and although tasted lovely they had 2/3 pieces of meat which was quite a small portion. Not the usual standard from you.

Lunch with a number of friends on a regular basis. Great service and good food as usual.

Events Team-we had our daughters 21st party in The Parkville, overall it was a great night, the bar staff were great, dancing away behind the bar, one boy in particular helped with putting banners up and getting the place ready for the evening, nothing was too much bother for him, thank you for this. I had phoned and checked in the morning about leaving the cake, and others items and told this was fine, and I handed this into the restaurant staff in the morning, but again this hadn’t been passed over to nighttime events team do they had to go looking for them. There was also a slight communication issue with the time of the party starting and the DJ being booked for later time, not a huge issue as the lovely boy at the bar put some background music on for us aswell, the DJ was meant to Meg who was unable to attend, so we had Russ is replacement who was a lovely guy and kept me informed of what had happened, he was also called away for a while during the night for a minor emergency but informed me he would be back at 8.15pm to continue the night and he was. The Buffet food was served nice and hot and great quality, sausage rolls, pizza, chicken / veg pakora and sandwiches, everyone commented on how nice it was. I had emailed the events team a few times prior to confirm a few things and I then followed up with phone call to events team initially and then the sales team, as I hadn’t heard back. The sales team member of staff was extremely helpful and had assured me it wouldn’t be an issue going to the venue anytime from 6pm on but I don’t think this was communicated over to the events team. I understand now there had been a busy event in the hall before us and the staff had been very busy tidying and cleaning the hall out for us, but I did feel like we were of a bit of an inconvenience when we arrived earlier than expected. After checking my emails it seemed I had missed a digit in the address so this was my fault. When I hadn’t heard anything back from my emails I phoned the events team and I was informed that they were “inundated” with events at the moment and don’t really have time to get back to everyone, I ran through everything on the phone I had asked about in the email and this was all confirmed as being ok. I checked again a week later with the sales team as I wasn’t very confident with the person I had spoke to in events, they said we could get in anytime after 6pm on the night to make sure all was ok, banners balloons DJ etc but this obviously wasn’t passed over, so maybe just a bit better communication would help this as this put a slight dampener on the start of our evening. Overall The Parkville is a good place to host an event but maybe just with so many events happening, there can be a bit of miscommunication. Thank you to all staff on the night for everything

Staff couldn't have been nicer, food was great and didn't have long to wait. The value for money in here is what makes this place stand out from the rest. I didn't stay over, I was only here for a family meal and none of us had one bad thing to say.

Great food brilliant selection. Fantastic service and very good prices. Eat here often with family. Always a great experience. Highly recommend going there for a meal

Had a lovely lunch here on 9/02/2024. The food was very good and great service.

Staff very polite and friendly, customer service was excellent, we had a great time and the food was delicious, thanks again steff and anna

We had a lovely intimate meal on Saturday night. Really like this venue as its very handy and the staff are so friendly. Would definitely recommend and will go again.

Lovely dinner with my girl and a bonus that it's 2for1 on alot of nains from 5pm😁

Disappointing to be honest. Seemed to be short staffed. Food was far from warm enough. Finished starters & took ages to clear plates. Mains were far from warm enough. Standards definitely dropped.

Every Sunday I take my wee Dad out for lunch and today we decided to take my Dad to the parkville. We called to make the reservation. We sat down and awaited my Dad’s arrival. Once my Dad arrived we ordered drinks. Prior to the drinks being brought to our table we were informed that they don’t allow football colours in the restaurant. My son Arran who is autistic was wearing a grey and yellow celtic training top. The waitress asked if we had a top to cover my sons tshirt. I advised we only had a outdoor jacket. She asked if we would put it on. Having came from the car in the pouring rain our jackets were very wet and I was not putting it on him and explained why. She asked if I could put the tshirt inside out. For anyone who doesn’t understand Arrans need when we go out he wears a visible lanyard. He was wearing it today. We got up and said we were leaving. For someone who has a processing condition he would not have understood why he was putting his jacket on and if he had to take his top off he would have completely undressed. Assuming he was going for a bath. The lanyard was highly visible.After many generations of supporting Angels, castle rooms for family events I could not believe this was the case. How is an 11 year old disabled child in a grey top offending the one couple in an empty restaurant? I have checked your website and signage within the restaurant on my exit and this does not convey this information? What a complete contrast to coming to children in need events as a child in angles with the celtic team. How times have clearly changed.

Lovely macaroni for me as a veggie. Freshly made and not at all greasy. Yum. Thank you

Had a lovely meal service great as always Great value for money

Out for a meal with the family, food and service always great. !Will be back!

Had lunch with friends last week. The food was good. The staff friendly and efficient. I would definitely recommend. It was also very affordable.

Fantastic food ,great service lovely restaurant and waitresses very friendly will be back soon

I recently visited The Parkville whilst in pain with a leg injury and the staff Hannah, Olivia n Diane could not have been more helpful..Always great food served by lovely staff..June Bonnar n Partner

Family meal, good food and service👍

Lovely grub. Amazing. Nice clean and relaxing place to grab lunch. Edit: Been a few times now for dinners. Always delicious food, great staff.

Great traditional Scottish fayre at sensible prices

Didn't have the Xmas menu - nothing on it I fancied. The lunch we did have was lovely

I had lunch here with friends on Friday. The choice of food was good and the servce was excellent . Our waitress was really cheery and friendly and couldn't do enough for us. It was lovely to be treated with such curtesy. Great place we will certainly be back.

Had lunch today, food was amazing. I feel as though I need to review our waitress though. I don't know her name but she was absolutely outstanding. Super helpful and really cheery. She is a real credit to your business. Amazing service.

Work Christmas lunch for 7 people.Shown promptly to our table, provided a selection of menus. Waited 10 minutes before anyone came to take a drinks order. Any subsequent drinks we had to approach staff & ask for service. We had previously looked at Christmas menu online, however this was not the same as the Christmas menu we were given . Not a very festive atmosphere, no crackers or vibe. One of our party asked for no mash on her turkey dinner, result was that all other turkey dinners were initially brought with only mash. Whilst this was rectified,it just added to the poor service . Unfortunately we won't back

Lovely location with easy access. Service is great and staff really friendly.

Went to work Christmas night out staff did an amazing job meal good dj good aswell

I had this years Xmas night out. Meal was lovely , great presentation of the food and the service was fantastic.

Good food ,great staff, nice decor.

Brilliant night at the Shania and Cher tribute night, food was amazing and the cheerfulness of the staff made it extra special, especially the 3 young guys on the upstairs bar highly recommend

Had a lovely Christmas lunch with friends and the food was delicious. Our server was very good but very busy as she seemed to be doing everything herself. Would recommend as on the whole a great experience and we will be back

Great Christmas night out seeing Billy Porter food was delicious 10/10.

Great Xmas dinner and good service

We have been going to the Parkville for many years but on Friday 8/12 for the first time the service and food was really poor. Granted it was very busy but the main meal portions were not up to their usual standard. Eg the Steak pie portion was very small and lack of chips( 14 i counted them) really disappointed me. My grandson had to wait a further 20mins after our sweet dishes. I reminded a staff member that it was only a fruit bowl and the scowel i got from her summed the night up. I hate writing a review like this but it was a family night out and was totally wasted. Will we go back. Its going to be difficult as there are so many places available now.

Billing error when given festive menu prices despite ordering from senior festive menu. Wrong drink brought out initially. Food was good. However we did not receive our dessert despite asking twice for it. Cancelled it and left after paying.

Loved it great food good service by very nice staff very reasonable with definitely go back and soon

Myself and my mum had a very nice lunch here today. Straight from the get go the staff where very attentive. We shared a starter of creamy garlic mushrooms on toasted bread it was delicious and was quickly devoured. For main my mum had the steak pie and I had the lasagne with a side of salt and chilli chips. All the food was amazing and we savoured every bite. I have been in the parkville many times over the years and would highly recommend it to anyone celebrating an occasion, a works get together or simply a lunch date. Thanks once again the parkville staff can't wait to return.

My husband and I enjoyed a most enjoyable late lunch. The service was excellent and the food was to the usual standard we would expect, which is very good. Thank you.

Was at the Parkville on 21st November with my friend for lunch. Had a lovely lunch, I chose from the vegan menu, a wee mishap happened with the starter but was rectified quickly. Parkville is always our go to for lunch or dinner. Would recommend it.

Recently stayed overnight for a wedding. We stayed in Room 2 which was tiny but all we needed. As we were shown to our room, there was a terrible seweragey smell in the corridor, which I believe the bride, who was also staying, had enquired about so we didn't. The room, bedding & en suite were spotlessly clean & the bed was small but very confy. Our room looked onto a very busy main road but we actually didn't really notice the traffic noise tbh. We left 1st thing the next morning as needed to be home early & I didn't realise until I was unpacking that I had left my phone charger plugged in on a dark shelf next to the bed. I could picture it still there but when i called the hotel they were adamant it hadn't been found when the room was cleaned. I normally wouldn't bother but it was a new charger I got with my new phone, not just a cheapy I'd picked up! The girl I spoke to about it was apologetic enough but a little patronising. I was told they would contact me if it turned up but she had enquired & it hadn't been found. It obviously, mysteriously didn't turn up as I didn't hear back from them. Otherwise, our stay was fine, we had lunch on arrival from a massive choice on the a la carte menu & it was beautiful. I would stay again if I needed accommodation in the area & would definately recommend lunch/dinner.