Inn on the Loch in South Lanarkshire

Arrived at cafe approx 1.00 pm, party of four. We adhered to the ‘please wait sign before being seated ‘ for couple of minutes and no one came so as there were empty seats we proceeded to sit down. Shortly thereafter a young girl , waitress, appeared and began chastising us while literally throwing the menus in front of us. She launched into a tirade about ‘in the future wait before taking a seat the signs are there for a reason’! We accept that you clearly expect protocol to be followed to the letter busy or not. However I think it’s fair to expect to be spoken to in a professional, respectful manner and not an angry attitudinal one as we experienced from this young girl today. We have been long time weekly regulars but after this incident , sad to say will not be returning!

I got a cheese & onion toastie (£6.25) and my girlfriend got a cheese & ham toastie (£6.50). We got a portion of fries (£3.25) to share and two soft drinks (£2.30 each). We loved that our toasties were served with coleslaw, salad and crisps. We appreciated there being a drizzle of dressing on our salads too as a lot of cafés don’t tend to do this. As we were leaving, we decided to get two takeaway iced coffees with syrups (£3.45 each) - although we ended up handing them back and getting a refund as these were dreadful. Overall, we would return for food and soft drinks. It’s good that you can choose to sit outside if it’s a nice day too.

A real gem of a restaurant in beautiful surroundings. Excellent food, tastefully presented. The staff are so pleasant and friendly. We live locally and it is our favourite haunt.

Genuinely over rated Restaurant. Poor frozen food Pub grub for Restaurant prices. Had mushrooms on mushy bread.Disgusting The Macaroni had zero cheese taste with chips that were probably old potatoes sprouting.Absolutely disgusting. 2diet cokes 6 pounds Final bill 40 pounds Just gutting parting with kind of money for food you wouldn’t give to your dog. You have been warned

Took four dogs with us and had a bite to eat outside, very dog friendly with doggy meals available on the menu.

Food was excellent , had a wee wait for meal to come. But worth the wait

Good restaurant, with good food and good atmosphere! Fast, efficient and friendly service!

Called in here on the way north for some food. I've usually been disappointed finding somewhere to eat on a Sunday after 5pm but this place was open so we gave it a shot. Food was delicious (it was a Sunday but we had a full menu to choose from in addition to the Sunday Roast). We had Chicken Balmoral.. chicken breast and haggis with Drambuie sauce - cooked perfect.. not too rich but plenty of flavour. Would highly recommend!

Young lady that served us was really rude, never ever been spoken to in such a way,we really wanted to leave but our food was there, and did not want to make a screen, but there was a young gentleman serving other tables he was so polite and well mannered, will definitely never be back and will tell my family and friends to stay well away

I have just visited this place and in all my years of eating out I have never been so rudely spoken to The girl that served us should not be working with the public because she has no manners Saying that the young gentleman was a credit to the place,well mannered and polite I will be definitely be telling my family and friends to say clear

Really nice place went for lunch with a friend.

Table placement was perfect and exactly what we asked for. Service was impeccable and all of the staff are very friendly and accommodating. The food was delicious, and we all enjoyed the evening. My other daughter and her Grandad had been the day before and also thoroughly enjoyed it.

It was a bit noisy. Party of 12 woman at next table.

Just been here for Christmas Eve family dinner. I have to say it was exceptional. The bladed beef in red wine jus was soft tender and delicious. The chefs at Cut in Bothwell need to take tips on how to cook beef from theses folks. Three course Christmas menu was just under £30. Outstanding value for money. Finally, can't leave a review without leaving a comment about the equally exceptional service we received too.

Full 5 stars, Best menu, Chefs and Staff after a 10 days touring Scotland, Coeliacs (gluten free) will be in paradise, This is a must stop destination and cannot praise it enough, make sure you book.

Went here today with my fiancé and kids. Food was very good and service was very good too. Will definitely be back here next time I'm over this way 👌🏻. 5* all round and highly recommended.

Een gezellig en druk restaurant wat je zeker vantevoren moet reserveren. We hebben met 4 man allemaal heerlijk gegeten. Personeel was erg vriendelijk.

Complete gem of a place with great ambience, service, food weirdness accommodation, selection and knowledge of drinks. Huge mains and very clean. Would highly recommend. Just remember to book in advance! Well done team Inn on the Loch ❤️

Thoroughly enjoyed the meal I had here. Service was good, food really good. Just a bit of a wait to get the bill, It was accessible for anyone with walking issues. Would eat here again if I was in the area.

Came in for a coffee been sitting now for 20mins ended up going to the counter

I'd never visited before despite growing up in nearby Carluke and found the restaurant pleasant. Was ideal for a family Sunday lunch.

We had Sunday lunch at the Inn on the Loch and were impressed by the friendly service and generous portions. The food was OK but it was obvious that the roast potatoes and Yorkshire puddings had been sitting around for quite a while. Highlight for me was the breaded Camembert starter which came with a nice little salad.

Food in here was amazing staff were very polite and professional good selection of food and thought the quality of the food was very good portions were big as well highly recommend.

The food was amazing and the staff were excellent, polite and friendly, could not fault them, 😀

Always delicious food and friendly service.

Visited the cafe. Lots.of G.F choices on the menu. Great sandwiches, the pulled.chilli beef was fantastic Lovely doggy menu, our 2 dogs loved their sausages. Staff were friendly and helpful.

Great value food and really tasty, will definitely be back again.

As always fantastic food and service 👏👏👍👍

Great wee place to eat 👍 friendly staff and a cozy wee eatery

Visited yesterday , staff were great, especially with the young children. Food delicious, large portions and decent prices. Will definitely be back

Leanne very unhelpful, unaccommodating, rude and dismissive. Vegetarian menu lacking. Good service from other staff.

Idea, if you have your fur baby with you.

Great place to chill out and enjoy a drink or have some food. Easy parking beside the Loch. Spacious with a good menu. Staff friendly and restaurant clean. Food was tasty.

Just popped in on a Saturday night on the off chance and they did have a table available. The food was very good, with alcohol free lager also available. All the staff were very nice and helpful, asking if everything was ok at each course.

Very good excellent always great food and service in a beautiful area always good at affordable prices

It's like a basic beefeater however service was Very good - was very busy but we didn't wait too long for food. Reasonable price. Separate vegan menu!! With lot's of options.

My wife and I have visited on a number of occasions. You can sit in or outside. There is disabled access. Toilets are available. You are served at your table. It overlooks Lanark Loch. It is an ideal place to bring children and even dogs.

This is my second visit here and both times the food has been poor I thought I was just unlucky on my first visit but nope they couldn't even make a toastie that well and it had a hair melted within the cheese and the side of crisps were stale I did alert the waitress but she was not interested she just said if I wanted a replacement I would have to wait atleast 30 minutes on it as they were very busy , Its also meant to be a dog freindly restaurant but anytime a dog growled or barked i overheard a waitress tell the dog owners they would have to move outside or leave if the dogs didn't be quiet this place could be something special if it wasn't for the arrogant anti dog staff and restaurant manager and a little better hygiene standards

Just had our lunch here today, wonderful meal and the staff were fabulous

Great afternoon with family, excellent service, and great atmosphere - enjoyed by all. Food was good, but not knocking our socks off! Would certainly go back again!

My husband and I had a delicious 3 course dinner in this lovely restaurant. Staff were friendly and attentive. Menu provided a varied selection of courses at very competitive prices. Husband's first time here, don't think it will be his last!

Friendly, polite and efficient staff. Brilliant ample food; from a vast choice. All at very reasonable prices. Plus free parking.

Lovely place, great food and lovely staff.

Great food, great service, spotless rooms, they love dogs. What more can you ask for. The view from our room over the lake was picturesque.

Lovely stay good food and breakfast. Nice atmosphere. Rooms lovely looking onto Loch. Guest in next room were very loud and did carry on till 3am .

Lovely lunch with great service. Staff were very accommodating. My sister is in a wheelchair but this was no problem.

Nice food and with view to the loch

Good food steps/steep ramped access from free car park.

Absolutely loved this place! Extensive menu with something to suit all tastes. Staff wonderful, polite and attentive. A wonderful experience and will return soon.

Lovely place to eat in, views of the beautiful Loch. Food is good and staff friendly. You can take dogs in down stairs lounge or sit on the terrace outside. Been here a few times now.

Great food, first class service, and lovely staff. Dogs are also welcomed.

Never really been a fan of in on the loch but the family decided they wanted to stop in when passing. Well I’m converted got the curry of the day absolutely delicious better half had the steak pie meat was so nice and tender it literally melted in your mouth. Then we had dessert I went for the baked Alaska as hadn’t had one in years and was not disappointed served with a berry compote was excellent Staff were great and attentive but not over bearing which I like also extremely friendly even with out chatty 7 year old One of the girls even ran after us as my daughter forgot her lip balm might not seem like a big deal but saved us a lot of drama when she would have noticed it missing all round 10/10 on food and staff

Dogs made very welcome. Staff always attentive. Good food. Outside seating area for sunny days and just next to Lanark Loch.

It's a great location with good parking. The service is fine but the food is a real let down. Just seemed like bland freezer food. It might be cheap but I don't think it was worth the money and I wouldn't return.

Visited the cafe here today with my 4 year old, mum and dad. We have always wanted to visit here for a refreshing drink after a walk around the loch. Was really disappointed in the sheer attitude of the waitresses, not one nice interaction had. A smile and pleasantries, especially to a young 4 year old girl (who they ignored when she said thank you) would have made this experience sufficient. I have left here with a sour taste in my mouth about even visiting the loch again. We will not be back, I have never left a review in my life, but the attitude on these girls are SHOCKING. Manners go a long way!!!

Friendly helpful staff, and very dog friendly in downstairs section

Fish and chips absolutely terrible! chips not cooked properly or re heats and fish very small. Very disappointed!!!

The staff in the cafe are just lovely and extremely helpful. I go every week with friends and the staff always go out their way to provide an excellent service and are always incredibly friendly and welcoming. Highly recommend!

Good value, three courses for £20

Out walking with daughter around Lanark loch, had a really good brunch and a great coffee at inn on the loch.staff friendly and helpful and food first class.

Great lunch, straightforward menu with a variety of options. Service excellent, extremely friendly and helpful staff. Cosy atmosphere. Dogs and dog walkers made very welcome.

Regularly visit the Inn on the Loch cafe after walking the dog. The staff are always friendly and the food is always good. It has a nice atmosphere and you never feel rushed. It’s dog friendly and well located for walking.

The cafe bar downstairs at Inn on the Loch is fabulous. Extremely dog friendly and the staff are all friendly and brilliant with the dogs. I go every week.with my golden retriever where she gets her bacon bowl and I enjoy a lovely coffee after a nice walk round the loch. I would thoroughly recommend whether for a coffee or even a glass of wine if your not driving.

Lovely family food with views towards Lanark Loch. Yum!

Great place. Not only had breakfast but popped back in the afternoon for an Empire and coffee. Friendly staff, sensible prices and lovely food. Highly recommend.

It is a lovrly, living-room type atmosphere here

Very dog friendly! Dog section on the menu, dog given bowl of water on arrival, we were made to feel very welcome! Food was lovely, quick service, friendly staff. Toilets clean and well stocked. Gorgeous views from the surrounding windows.

Just a cozy place to go. I just stoped for a drink, but the food looks amazing. By the way, one of the best hot chocolate that I ever drank. Hot, sweet, and thick ish. Was so tasty. Staff were amazing too. Thank you. ^_^

Great cafe (down stairs) and restaurant (upstairs) on this visit I was in the cafe for coffee & light lunch. Plenty to choose from on the menu and staff are always plesent and helpful

First time there and plenty of food on the plate .

There were three of us thre for lunch.My wife had scampi which was ok,my friend and myself had beef lasagna which was terrible it was thrown on a plate with French fries the skinny ones and that was it.My friend left more than half of hers and I left about the same,my lasagna was sweet tasted so I left it and ate the chips.This lunch was not cheap at £14 a rip of.We Will not return.

Brilliant place for a quiet lunch or a coffee. The staff are great, the food is superb and the location is good for a walk before or after lunch.

Always a great meal here. The staff are friendly and it's always got a lovely atmosphere.

Food was fine. Prices have crept up ! Service was very poor. Manager lacked customer service. Gave us worst table in place next to door. Very cold on a cold day and my old dad is 92 with dementia. Refused to move us. She abruptly insisted no other tables. There were tables! And people were finishing and leaving. She gave impression a wheelchair customer was a hassle. Normally leave very good tips. Left nothing and won’t be back. If you are on a wheelchair or don’t like your table you are stuffed!

Just spent two nights at the Inn for the Hogmanay Shindig. It was superb from start to finish. We were made very welcome on arrival and throughout our stay . Our twin room was warm , very comfortable with tea/coffe provided etc provided . The staff were so attentive , polite , friendly and fun to say the least . The manager in charge was also very hands on ensuring his guests were being attended too. The food was delicious and very well presented . The entertainment was perfect and there was plenty dancing and joining in by all . The whole experience was a fine way to end 2023 and start 2024. Thank you all Elaine & Jean , East Lothian

Handy place for a light lunch with a great outlook. We were there between Christmas and New Year. Not too busy and did the trick on the day. We will be back, no doubt.

Great choice of food, never had a bad meal there, or bad service, great place to try something new, the food is always delicious, staff are friendly and go above and beyond to make your meal perfect. It's always a joy to eat there.

Honestly the best meal we have had in a very long time. We passed by and popped in and so glad we did. Beautiful restaurant in a great location. The food was incredible we had garlic mushrooms and French onion soup to start and the black chicken and Balmoral chicken for mains... huge portions loads of sauce... it was amazing. Then we had to have dessert so chose tablet cheesecake... I love tablet so this was something else... and we had biscoff apple crumble ..... wow.... we waddled out full and happy. Thank you so much. The service was faultless and your restaurant is beautiful. We will definitely be back xx

Excellent place for a meal food and service Excellent,definitely recommend .Will be back

Have eaten here on many occasions including pre Xmas last year when meal was excellent this year it has gone downhill. Starter was lovely but turkey main was poor obviously not from a fresh bird but from one of those processed turkey joint very rubbery. Roast potatoes also very poor as to cranberry sauce it was more like jam not a berry in sight. Very disappointed staff were fine but otherwise a very poor experience.

Lovely place , food excellent, very affordable, staff friendly, Disabled access could maybe do with Improvement, but it's an old building.

Fantastic Xmas lunch, reasonably priced, good portion size and very tasty......the Turkey was extremely succulent

Food was good but just felt some waiting staff dismissive, not a smile or felt very welcoming. No personal touch at all. Served like robots. Same when we left. No goodbye, no acknowledgment. Could definitely do with some customer care training . We won’t be...

Ah, beautiful scottish weather. Apparently they couldn't change it from wet, dark and windy to something less miserable but inside was fantastic.

A family get together prior to a life changing move to France - good all round experience

Visited for early Christmas celebrations, as we have done for several years. Good as usual and expected

Place is a danger to health I was walking at rear of this hotel and fell down a massive ditch filled with water I had a chest and neck injury and a finger injury I may lose my little finger Numerous complaints have been ignored by hotel manager and staff So yourself a favour and don't go

Unfortunately not as good as it used to be. I’ve visited on several occasions and never expect to be blown away but the food and service was below average on my most recent visit. We didn’t say at the time as friends had invited us...

Food is good with big plates so you won't go hungry

Girl not welcoming Just a Job Not Friendly

Staff excellent and food and service excellent

The staff were amazing. Very friendly, made us all feel welcome. Our 2 year old daughter ordered for the very first time and she was made to feel so proud by the staff. Pub food is very tasty and very good value. 2 adults, 1...

The staff were all lovely and helpful but the food has majorly went downhill the past year or so. I remember our first visit and many after it. The food was amazing! Shame really

Delicious food at reasonable prices, friendly and knowledgeable staff. Lovely decor.

Absolutely beautiful place, lovely food. Very pleasant helpful staff. Will definitely be back.

Food is always superb here. Portion sizes are big and we find we don't need a starter or dessert! Might do a starter and a dessert next time lol. But then again we're not big eaters.

great food reasonable prices, friendly staff, good atmosphere.

Roast Beef baguette to die for. Great sized portion of spicy fries....easily enough for two....

Very nice staff and food at great location.

This place is amazing. Awesome traditional Scottish meals on the menu. I had Mince and tatties and sticky toffee pudding. The best I have ever had in Scotland.