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OpinionsNoteTripAdvisor194.6

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Rara vez escribo reseñas, pero me sentí obligado después de mi experiencia en The Park en Hyde Park. A pesar del ambiente encantador, el servicio que recibí fue sorprendentemente pobre, y en marcado contraste con la forma en que otras mesas fueron tratadas a mi alrededor. Me senté sin menú, y ni una sola vez durante mi comida nadie se fijó en mí. Mi vaso de agua permaneció vacío durante todo el día, y las migajas quedaron en la mesa sin limpiar. Mientras tanto, las mesas cercanas —en particular las que tenían invitados mayores— recibían un servicio atento y atento: menús traídos con prontitud, vasos recargados, mesas restablecidas entre platos. Es difícil no sentir que me trataron desdeñosamente por mi edad, lo que es decepcionante en un espacio que se comercializa como acogedor y refinado. No importa quién sea el huésped, un nivel de referencia de atención y respeto debe ser estándar. Desafortunadamente, esa no fue mi experiencia.

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Jennie C . 2025-05-13

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Nunca confíe en los restaurantes en los principales lugares turísticos. . . El parque está justo enfrente de Hyde Park. Cuando comimos allí el lugar estaba lleno de turistas aparentemente ricos. Fuimos porque nos encantaba el Delauney (que solía ser propiedad de la misma empresa que ahora es propietaria de The Park) pero la diferencia es marcada. El parque no es malo ... es realmente promedio mientras finge ser de alta gama. Simplemente no vale el dinero. Su sitio web habla de un ambiente Grand Café, pero son solo dos habitaciones grandes con una decoración moderna bastante impersonal. Para el brunch el menú es extremadamente limitado. Y el servicio es inflexible. Llegamos a las 11 am y no se nos permitió pedir nada que estaba en el menú del desayuno a pesar de que estaba hecho de los mismos ingredientes. Por ejemplo, en el menú del brunch se enumeran los Huevos Rancheros, pero si pides un aguacate más sencillo y huevos tostados, la respuesta es no. Las tortitas estaban bien, pero el tocino estaba empapado. El café era extremadamente débil. Al final pagamos rápidamente, subimos al autobús y fuimos por un blanco plano adecuado en nuestro rincón más tranquilo de Londres.

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holly l . 2025-01-03

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Lugar encantador, comida maravillosa, gran lugar, pero es difícil conseguir un lugar es un lugar tan saludable que toda la gente me dice que vas allí todavía!

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mariana m . 2024-10-08

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La última de las iteraciones de Jeremy King - comida deliciosa, personal atento, pero este no es un lugar nocturno para cenar tranquilo. Una mezcla de mesas de estilo banquete corporativo, un ambiente tipo 24 horas, abierto para todo, desde el desayuno, bocadillos, almuerzo y en adelante. Sentimos que no estaba golpeando ningún "punto" en particular

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Amanda H . 2024-08-24

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Amazing breakfast with buffet and ‘to order’ options. They had everything imaginable, including the best waffles I’ve ever eaten and fresh honeycomb for you to cut off the rack yourself.

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Kyle B . 2024-05-16

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Great food and excellent service. The restaurant was very crowded due to multiple tour groups staying at the hotel, but the staff managed it well. There is a large variety of food.

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David B . 2024-05-12

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. . . in great surroundings, with a fabulous view of the Italian Gardens in Kensington Gardens. Enjoy lingering solo or with friends, over a potentially 4 course brekky - lovely fruit and homemade cereals, great vegan and dairy accompaniments, hot buffet with all the usual suspects plus dumplings, hash browns, pancakes and waffles, then onto the cold buffet with cheeses, olivers, salamis, salmon, grapes, and finally a croissant. An epic experience, with smiling service. Always a pleasure to return.

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387Ludo . 2024-01-29

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AMAZING! Best buffet breakfast overlooking the park. Food is seriously incredible and staff is as kind and attentive as can be. We stayed at Royal Lancaster Hotel and this was by far one of the best breakfast options we’ve encountered.

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Eileen . 2023-06-03

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The level of service here is beyond what I could’ve ever imagined friendly, professional, and proficient at service I highly recommend.

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jamesmcdennis . 2022-05-17

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Lots of choices and options so arrive hungry! try for a table overlooking the Park! Good Eggs Benedict, but the buffet selection is amazing and will not disappont.

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Travel3156 . 2022-04-13

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The fabulous buffet has cold cuts, smoked salmon, British sausages, bacon, eggs and grilled tomatoes and mushrooms. every type of bread and cheese, fruit, cereals, specialty yogurts and spreads.

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Gungfry . 2022-01-31

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Exquisite attention to service- everyone was friendly, the food abundant and very high quality- fresh. We walked to Hyde Park every day- beautiful views from the restaurant of Hyde Park, decor is luxurious... 5 star service

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audreevisits . 2020-02-13

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Nice food, super service, good diverse choices for something to eat , comfortable pleasant place. A bit pricy but expected in a hotel restaurant

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Vicky L . 2019-10-09

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As a guest, booked the room with breakfast included. This is not the average breakfast buffet offering, but a spread worthy of a luxury brunch offering. Fresh fruit, hot entrees, pastries, meats & cheeses. Staff incredibly friendly to boot.

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Beeger69 . 2019-07-05

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You can sit by a window and overlook Hyde Park. Great food and the prices are very reasonable. Get breakfast included in your hotel stay! It's worth it.

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carmenh9393 . 2019-05-23

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The bright, sparkling clean and airy restaurt has a wonderful view of the Italian Gardens across the raod in Hyde Park. The breakfast is absolutely top quality and fresh produce.

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andrew b . 2019-05-15

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Stayed at the hotel for business and had breakfast and afternoon tea here. Excellent breakfast buffet and other selection. The afternoon tea is also very good with friendly staff. The manager, Luigi, had been very helpful and friendly. Would definitely come again when in London.

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kellyhW5210IH . 2019-03-28

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Zeit für das Frühstück nehmen und am besten einen Platz am Fenster mit Blick über Kensington Gardens wählen. Buffet ist perfekt und ausreichend. Ausgezeichnet, einen Tag so zu beginnen.

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GeorgTrips . 2019-03-07

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Finally had the opportunity to have a breakfast in this beautiful place. Service as usually in Royal Lancaster is high class. Amazing buffet, plenty to choose from and also a la carte option. On the top of this you get to have beautiful view to Hyde Park. Restaurant setting itself is very elegant and modern, perfect for any occasion. Thank you Park Restaurant team, see you soon.

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Nikol1204 . 2019-02-27

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