The Park Restaurant in South Norfolk

The empty dining room should have warned us 1 Then after several attempts to order an embarrassed but polite waitress informed my friends and I who regularly meet up for local lunches out, that most of the limited menu choices were not available as the chef was leaving [thankfully I suggest.}. When the tepid, insipid reheated unappetising lasagne, with a sad very wilted green salad and warm chips arrived - I could not eat it . This was far worse than any school diner. One of our party ordered pate which was obviously bought in and proved the best choice but her green salad was the same as mine. After complaint we did get a small refund. The Park historically was the place to go in Diss although it has slowly over the years lost its former reputation. Regrettably none of our group will be looking to rebook any time soon.

Paid almost £25 a head for the 3 Course Mothers Day Buffet, which proved very disappointing. It was basically the carvery that they do every weekend, with an added small gift for all mothers. I expected a bit more for the money and it was advertised as if something special. If you love meat, then I suppose it was good because of the different roast meats available, but otherwise the starter and desert offered very little that was particularly appetising, and the options of cooked vegetables were the usual you would expect with any carvery. Very little choice for vegetarians as well. Again I would assume this to be the case had it been advertised as a carvery, but otherwise expected a bit more than was offered. Appreciate that £25 may not seem excessive by todays standards, but considering the average standard of food, I thought it was. Also thought that because it was a Mothers Day event, they could have at least thrown in a free glass of wine, but only tap water, tea and coffee were included in the price. On the plus side, serving staff were really friendly and helpful.

3 of us visited for an informal business lunch and we were treated very well. Food was excellent and freshly prepared . Tea & coffee nice and hot and tea came in a pot which was a nice touch. Loads of free parking and free WiFi.

I chose to have my meal in the Bar area but it was from the same menu. The Restaurant next door was pleasant and spacious.

The food was very good at a fair price. Breakfast was not the best of choices but was still very good.

The staff were extremely accomodating helpful and polite. The carvery was out of this world! 5 hours later and I'm craving another one!

Called in here for lunch with a friend and the food was lovely... very very tasty... the tagliatelle with butternut squash and red pepper was lovely... and the jacket potato was large ...but the first thing to hit us as soon as we walked in was the smell ....!! and it was an old person's Widley smell, if I can say that, I could smell it but my friend said she couldn't.... I then went outside to the toilets and the smell left the area but I can smell it again as soon as I walked back into the restaurant ...and I was speaking to a friend the other day and she said she smelled the same thing... which was very off-putting... and it does put me off going back unfortunately.. which is a shame because I really did enjoy the lunch

With time to kill, and in need of directions, I called in hoping to find somewhere I could get a coffee and ask a local for some advice. Not only did I find a spacious and comfortable lounge but I got very detailed directions from a staff member which were verified by another customer. Top marks! The time passes all too quickly as the lounge is a comfortable, bright and well presented area. The settees are just a little too comfortable, which made the task of continuing my journey a little less attractive. I would have loved another cappuccino had time permitted. The first one really hit the spot. It’s always nice when it is delivered to your table with the option of chocolate on top if you so wish, plus a chocolate treat to round it off. And the directions were spot on!

We stayed for a night, which included a large family evening meal for 12, ages ranging from 3 months to 82 years old. We had a lovely room at the back of the restaurant with one big table. That evening there was also a large wedding party and a large charity event in the two function rooms, not that you would have known. The service was impeccable and we were made to feel like we were the only party being served. The waiting staff couldn’t have been more attentive, we didn’t have to wait long for our three courses and what courses they were! Really tasty, well cooked and plenty of it! The quality of food was second to none, it all looked so good a few of us ending up sharing and swapping as everything tasted so good. Each course arrived practically at the same time so nobody was waiting for their food whilst others were waiting to start to eat. Plus we were ordering drinks at the same time and they also arrived promptly. Moving onto the breakfast, we asked if 2 non residents could join us and although they were fully booked this wasn’t an issue and space was made for them. The continental selection was excellent and the waitress couldn’t have been more pleasant and efficient. They were very busy but the cooked orders came out hot and were delicious. I’ve read some varying reviews on this restaurant and personally I’d thoroughly recommend it.

Good choice of menu, service was excellent, special mention for the busy hardworking lady originally from Lancashire. Very good choice of drinks at the bar.

We visited the Park Hotel for Sunday Carvery. The food was excellent and the staff were very friendly and helpful. However, the clean plates at the Carvery were greasy which was off-putting. Shame as it was perfect otherwise.

Carvery very busy however food was hot, tasty and lots of it. Service was.good despite the levels of people. Not quite 5 stars as we had to eat in the bar area and not the restaurant. This meant a long walk from carvery area to seats past a load of fellow diners and people milling about in reception area. Did book a few weeks ago and sitting in the bar area wasnt mentioned. All in all good value

Went today, service was appalling, waited over ten minutes for drink . Was told twice to go get our dinner, we wanted a drink first. My son complained to be told the younger members of staff cannot bring alcohol to the table. But they can take your order for alcohol, strange. We asked 3 members of staff about our drinks and one was a middle aged lady, still no drinks. Whilst my son was complaining the tables started to be cleared of glasses, tee lights blown out and staff talking about us not eating as yet. Really felt in the way and most disappointed, we have been going to the park for many years, but what happened today was degrading on their behalf. The manaerg was very sorry with a smirk on her face. Will she take any notice I doubt it. Service was appalling.

Booked breakfast for a group of 12 and had to extend booking to 17 with short notice on the same morning - not a problem the staff were helpful and friendly. The breakfast menu has a good selection. Plenty of tea coffee toast and bread plus pastries and fruit. Very well presented. An enjoyable group breakfast.

Came here for a Sunday Lunch with the family. The choice of meats, and sides were fantastic. We all enjoyed our meal. Service was good. Good value for money as we had so much choice, we were incredibly full at the end. Very impressed with the food.

The food here is very good for a hotel. The menu is regularly changed. The fajitas I had this time were excellent. The chicken and vegetables were delicious with a slightly spicy sauce and I had all the accompaniments (guacamole, sour cream, salsa and cheese). The staff are really friendly and helpful.

Today meeting with my old school friend, found staff very perlite, we both had A lovely meal which both enjoyed with nice coffee and dessert,

The Park has a good bar and restaurant by the bar but also a larger restaurant for parties. We have eaten in the large restaurant a few times with groups of people. The Park do very well with these larger events. The food is always tasty and well presented. The staff are friendly, smart and efficient.

Table booked for 1.15pm. Table not laid out. It was busy with a big party in another room. Drinks eventually arrived. Starter arrived after 30 minutes and I was asked if I wanted a knife and fork!! 2 prawn cocktails arranged on a plate. I had chicken liver pate - 2 slices shaped like cheese triangles so it looked supermarket bought. I had scampi chips and peas. Chips and peas enough for two people. 2 carveries did not look appetising. Lack of veggies, glad I did not choose it. Young waiters are not organised at all. Lady waitress came and said "check your bill when you leave". Girl gave us the bill. My brother asked for a breakdown. Good job he did, we had been charged for 3 carveries and a scampi and there was 3 of us. It was expensive too for what there was. Complete shambles in there. I shall not rush back. Young waiters need training, they had no idea what they were doing, as we had to keep chasing our order. This is a hotel!!!

Last minute booking but once again the staff treated us to a fabulous afternoon tea, a selection of sandwiches, fresh scones obligatory clotted cream ! Fudge, cakes, chocolate brownies tea coffee etc cannot recommend enough many thanks for a lovely afternoon

We enjoyed our meal where we were with quite a large group of people. The fish pie was very tasty. The cheese plate has so much cheese and grapes that I could not finish it all. Well laid out, stylish tables. Friendly staff.

Often driven past this hotel and wondered ..... as some hotel restaurants are soulless and the food overpriced. However on a dreary day in January we popped into the Park Hotel for a casual lunch in the bar/ restaurant and were immediately impressed with the decor and ambience. Friendly helpful staff and great value 'light' meals, plenty of food and excellent quality. A really enjoyable relaxing lunch with free parking right outside.

I visited the Park Hotel for a Sunday roast with family and was not disappointed!

2nd time of eating here on the Thursday night 2 for 1 steak night and thought a review was in order. As with the 1st visit the meals were excellent and prepared just to our liking. The Sirloin steak is of a good size and very tasty and on both occasions my expectation of medium has been the same as the chefs. A good choice of cold beers and ciders as always and great to see a busy restaurant on a week night. Service was excellent and only a 20 minute wait between ordering and food arriving.

service was good and staff friendly

Tengo que decir que el Park Hotel tienen realmente aumenten sus estándares. Paramos en la última noche para una comida, y qué lujo que tuvimos. Tenía algunas aceitunas con vinagre balsámico, seguido por el plato de cordero. Absolutamente precioso, la salsa se ha reducido a una consistencia perfecta. Alcachofas rellenas eran frescas en el exterior y el relleno estaba delicioso. Suntuoso creo que es la palabra.

Menu assez varié, bonne qualité des plats et sandwiches, bien présentés, service souriant et rapide, table et environs très propres même avec grande affluence. Je recommande.

Busy on the weekends - book to avoid not getting a table! The food was excellent and the bar had plenty of customers.

Nos alojamos en el hotel que ya revisado. Verla para una información más detallada. La comida y el servicio era excepcional y si se coge el 2 por 1 - genial.

Descuidado y comida de muy mala calidad, personal hosco excepto nos dimos cuenta a las personas que parecían ser clientes habituales. Creo que este lugar necesita un nuevo liderazgo y algunos pensamiento moderno. Parece que se ha quedado anclado en los años 80, s

Visited today for a family celebration. 9 of us, 4 generations, from 3 months to 88 years and all of us felt very welcome from the moment we arrived. Lovely big table with plenty of room to park the baby buggy. Food was really well cooked. Starters arrived quickly and beautifully presented. The carvery was amazing, the meat was cooked to perfection and the servings were generous. A large selection of veg were on offer with all the usual trimmings. Those of us that had any room left for dessert were delighted with the chocolate brownies and strawberry meringues. Coffees were lovely and hot and served with chocolates. Nothing was too much trouble and we left looking forward to another visit. Well done everyone at the Park Hotel for making our day a special one. Thank you. :-)

Was surprised to find the price £11.50 per person for the carvery as the website had led me to think it was around £8 or so. Looking around, the interior was not great so I was wondering what I was paying for, when the vast majority of carvery places charge 4-8 pounds.However, the food was really excellent. I was not in the best of mood but I had to begrudgingly admit that the beef was fantastic quality and the various trimmings were all fresh and very well made.But the plates are tiny and you are only allowed one serving, so you are forced to create a dangerous mountain of food on the plate and find your way back to your table without spilling (we were in the bar, opposite end of the building quite a long walk away!). I don't have a huge appetite but I was ravenous after finishing my plate. I found this extremely mean considering the price charged, give us a decent size plate or let us go back for veggie seconds.Needless to say we left no tip.In conclusion, very poor all round except for the food itself.

We had lunch this Saturday in the bar restaurant. The food was good although I was surprised that the Suffolk ham with salad was very thinly sliced, and the new potatoes would have benefitted from a bit of butter. Having said that, the sea bass with samphire was excellent and an ample serving. The staff on duty were all very professional, helpful and attentive.

Visited Park Hotel for Sunday lunch. Carvery was very good. Food, like the plates were hot, and was refreshed at least twice while we were there. 3 types of meat, 3 types of potatoes, and more veg than you could eat. Tip. They charge £5 for seconds, so pile your plate first time round.£60 for 3 adults, with desserts and drinks. Will go again.

Warm welcome from the staff on arrival, excellent food and service all round, cannot be faulted. Will defiantly return

On arrival I was given room key, double room . To find out I was in wrong room. I was given another room,on entering room I was very impressed,Lovely room very spacious.I entered the bathroom to find a very low shower and ceiling, being 6'3 this was no good to me at all, so back to reception and as I approached the gentleman sorted another room without any questions as though he was expecting me back.Not impressed with the service.Lovely hotel ,beautiful breakfast.Might return.

Good food, generous portions. Vegetables were dull, lacked seasoning and flavour but all the rest was well cooked and served.

Spent an evening with family and enjoyed a wonderful two course meal which included a fish dish...couldn't fault a thing. We will be back.

I felt the eveneing we visited and had our meal it was very busy and we were sat to the end of the bar on atable of 4. There were several drinkers in at the time and the restaurant was very busy. although busy we did feel we had quick service we did not feel as though we were dealt with in a

We zaten er heel gezellig en uitgebreid te ontbijten. De bedienende dames leken dat erg leuk te vinden en kwamen geregeld aan onze tafel een praatje maken. Ze waren vol bewondering dat we 60km gefietst hadden om Diss te bereiken. Ze hebben ons vrolijk uitgezwaaid toen we weer vertrokken.

The Park very kindly let us use their premises free of charge during the day for us to run wreath making workshops for members of the Rosedale bereavement support group. After the last workshop, the staff stayed for dinner and mulled wine - lovely

We always enjoy visiting the Park Hotel. Food was great and attentative staff. Great place to visit if at the Diss auctions. Late lunch.

food cooked while you wait, but well worth it, beautifully presented,we always eat in the bar on a table overlooking garden.

Dinner with a group on a Sunday evening was pleasant in the bar area. Friendly and efficient service throughout. This is not fine dining but good food. A little too pricey however for the mains and desserts at £5.95 not value for money. Would think twice before returning due to the expense.

the best carvery for miles --pleasant staff- plenty of room -well decorated-lots of car parking -rooms as well-walking distance to the town across park land an central to all east Anglia.

have eaten at the park on several occasions and it is always superb. Lovely clean bright modern environment, excellent service and a great choice of ales. Thursday steak nights and Sunday rib nights are really good value for money with great food and good portions. Highly recommend.

We had breakfast in The Park Restaurant. It was an early morning on a bank holiday Monday. The hotel seems very dated. The breakfast was rich - typical English. The staff was very, very friendly and in a good mood. There was nothing really to complain about - we got our coffee, orange juice, eggs, sausage - but it was all a bit dated. If you are hungry and tired - as we were after a night on the ferry - this is your place. If you want to have a real nice breakfast with friends or family - go somewhere else.

Carvery excellent as allways, good choice of meat and veg, and happy to accommodate with other choices, vegetarian etc, was however disappointed with some of the deserts especially Eton mess, which was very small and over priced at £5.90 each would definitely go back though probably not have a desert next time.

On arriving at The Park Hotel I was concerned about what we were about to experience because it seemed so busy and at first glance looked a little disorganised with queues of people and lots of customers wandering around with plates of food. I was however delighted to find that both our food and the customer service were first class. There was a huge choice of starters for this special Mothering Sunday carvery, I chose parsnip soup which was lovely but there was also a range of meats and salads and fruit. The carvery itself was great, a choice of turkey, pork or beef, and a wide range of vegetables, potatoes and sauces. The waiter who greeted us at our seats told us we were welcome to have as much as we liked and we took him to his word when it came to deserts having 3 or 4 each. I enjoyed the creme brulee, cheesecake AND a very rich chocolate trifle!

I checked Trip Advisor before going to a Business breakfast meeting at The Park Hotel in Norfolk. I was amazed how many Excellent and Very Good reports. I didn't get to stay at The Park Hotel however I did get to enjoy their great Norfolk breakfast. After, I asked to speak to the manager after unfortunately she was away. There were two young ladies on the reception one of which was the duty manager. Both were very friendly and professional which is a must for any good hotel. The restaurant and bar areas are particularly nice. If you're planning a trip to Norfolk or looking for somewhere to visit then you must stay at The Park Hotel in Diss. Check out these additional pictures:http://scan.me/sfbgjdf

I have reviewed the restaurant under the hotel listing. But would just add that they did a great job for a big party. Very helpful staff, nice atmosphere, well decorated for Christmas. Meal quite good, not great, but considering the numbers they did very well.

We held a special birthday dinner party in the Restaurant for my wife with 19 family members present on 22 November. The room was attractively decorated and the service given by the Staff was faultless - nothing was too much trouble for them to make it a wonderful occasion for my wife to remember. The food was excellent across the whole menu. We could not have asked for more. We would recommend The Park to all.

I would highly recommend the festive afternoon tea at the park hotel. You get a lot for your money, the quality of the food was excellent (fab sandwiches, cinnamon scone and lovely cakes with a christmas theme including mince pie, cupcake and my fave the chocolate amd cranberry brownie). The staff were very welcoming and attentive, especially Linda - she's a gem!. It made a lovely Saturday afternoon treat for me, my mum and sister. I would certainly return again.

The Sunday lunch is one of the best I have had anywhere. There is plenty of choice and the vegetables are fresh, not canned or frozen. Really lovely.

I recently reviewed the hotel facilities that were excellent and am pleased to report that the restaurant was certainly as good. We arrived having booked for 8 but ending up with 9. It was no problem the table was adjusted and we all got in.We all ordered a variety of starters that were absolutely delicious, I had the prawn cakes and others had the goats cheese, there was plenty of it and no one complained.The carvery was awesome, everything was piping hot and the only negative (which is why it didn't get 5 stars was that the roasted parsnips were inedible, over cooked and left on the side of everyone's plates.They did not however spoil an excellent dining experience, the manager and his staff were brilliant.

Tried this for their Sunday Carvery. Firstly, we rang to book, but they said they were full and could just squeeze us in. We arrived and there were about 4 empty tables! Drinks were slow to arrive. The Carvery was the same selection as any other Sunday carvery but not as warm as it should have been.Apart from that it was OK. One of our party ordered fish from the menu - a 15 minutes wait - it was overcooked and dry. Was annoyed with the number of flies buzzing round the tables.The desserts were excellent. Cost £60/- for 3 including drinks.

Hotel needs some updating, some rooms are rather tired. Restaurant is best described as average. Clientele are mainly retirees, there are better places to eat in Diss

I have been here a few times with family. I have been for both the carvery and standard menu. Both were very pleasant and well priced. I am not normally a fan of roast dinners out and although this wasn't as good as home cooked it was better than many alternative venues.

Went to our local and had a great meal outside in the warm sunshine with my wife and daughter. The parents had burgers (with avocado and bacon and flat mushroom and cheese extras) after seeing them served to another couple. My daughter had the pork tenderloin. All three dishes were very well cooked and presented and the staff were very attentive. Good price for the quality.

1st visit , would recommend based on the meal I had , nicely cooked, presented, sat outside as nice sunny afternoon ,play area for children, looked as though thereis plenty of space to sit inside ,a tad pricy though.

Just had a lovely birthday lunch at the Park Hotel Diss staff frendly helpful and at all time pleasant they dont rush you with your meal and we sat for sometime after we had finished chatting which was no problem we have been to the Park many time and the service is always as good

I. came here with my husband and friend they had burgers which they loved I had chicken ceasar salad the salad was a little gritty and 8 had chips I think they forgot my chips as they came out late and under cooked were quiet hard. staff were friendly . will return

Everytime I go I cannot fault a thing. I normally pre-book as its normally for a quick business lunch, so timing is essential. Good car parking, menu excellent, good value for money.

Me and my friends had a lovely evening here ( they didnt stop eating).Food was beautifully presented served by warm&attentive staff..The staff are really friendly and professional.Thank you park restaurant for lovely evening..We will come again..

Decided to have an impromptu lunch with 2 friends and 2 of their relations at the Park Hotel. Service was excellent, sat down straight away in the bar area, which was light and airy. The starters we had were the freshly made Meditteranean vegetable soup and battered king prawns. This was followed by 2 roast beef dinners, 2 paninis (goats cheese and Brie) and chips and beef and ale pie. The guests said it was one of the best pub meals they had in a while and all for £9.95 for 2 courses.The portions were good enough not to want any dessert, although the range was good. The staff were attentive without being obtrusive. We had to ask for new cutlery for our mains, but apart from that, a thoroughly enjoyable experience.

Not as good as previous occasions.The steak was tough and cold. One meber of our party had salad instead of chips/ veg, the salad was not fresh.

We were coming back from a day out and we stopped here for a quick bite to eat.The food was ok not amazing but very big portions. Service was a bit sloppy not totally professional. I might return but would look for some where else first.

Called in Sunday 12th May at 2.50 pm, hoping for a family meal for 4. Despite signs out side stating "Food All Day Every Day" and "Sunday Carvery !2.00 till 3.00 pm" we were told by the 2 sullen and disinterested girls on reception that food service was finished, before they returned to their screen. Ended up in the White Horse at Stoke Ash down the road which was excellent! Would suggest the Park management team visits this fine place to learn about customer service and hospitality!. We will not be returning and as Diss are soon to have 2 new venues, I would suppose redundancies will be on the cards unless considerable improvement is made!

The Park Hotel does a great Sunday carvary, we have been many times and even at Easter & Christmas Day. The food is always brilliant, the service personal and very good value for Money.The only downside, the layout for this year's Easter Sunday Carvary was not very practical- it enabled the Hotel to host more guests for the carvary, but was not as comfortable and if done on this basis again, I would not return.The Steak Thursdays are brilliant value for money (2 for 1) and the quality of the food is outstanding.

We were a table of 9 and all agreed it was a fantastic meal, lovely atmosphere and great value. The staff and service was also outstanding. Would highly recommend the carvery which is available every Sunday. The bar area was also a relaxing area to chill and have a drink after our meal.