The Pantry Restaurant At Oakchurch in Herefordshire, County of

Disappointing Breakfast. Ordered breakfast with no egg or beans. Asked for extra sausage and tomato and told I couldn’t have extra sausage as I would have to pay so had to replace the eggs and beans with extra tomato and mushroom which was not an issue. The breakfast was ok but not what I expected in a farm shop and artisan food shop. The sausage was very poor quality and the butter was Irish. I thought this restaurant supported local. Would not go again. Very average food in a great farm shop. Sad really.

Said online and sign outside that the pantry restaurant was open u til 4.30pm. My partner and I wanted a quick coffee outside in the sun. But we came to the door and were shouted across the restaurant by a blonde haired woman. "We're shut" even though people were still sat in the restaurant. I replied with "oh it says online and the HUGE sign on the main road that your open u til 4.30" she shouts back "nah it's wrong it's 4" What's happened to being kind and courteous? And just having bloody manners?! Since when has it even been right to shout across a restaurant to a customer? Re evaluate your staff.

My wife and I had a quick lunch while shopping in the over proced farmshop. I had the small quiche, which was very small for £9.95 and my wife had the brie panini, and when it arrived, it was a grilled baguette. When we told the Eastern European waitress, she rudely told us it was a panini and walked away. I ate my really small quiche and we left. Told told the waitress when I paid it was not a panini and she agreed. We left never to come back.

Went for Mother’s Day lunch having noted on the website that they cater for vegetarians at the carvery. Unfortunately the only vegetarian option was a frozen Findus ‘veggie burger’, which is basically a load of cheap squashed together vegetables, with yes, that’s right, accompanying vegetables from the carvery. This was priced at £12.95!!! These ‘burgers’ are available to buy (although not advisable) from any supermarket at £3. So disappointing that in 2024 when there are so many meat substitute products available (which provide necessary protein in the overall meal) that this restaurant felt that a disc of frozen vegetables was a fair offering. Hey! Oakchurch! The 1980’s phoned, they want their veggie burgers back!

My treat of the week - love going here for breakfast on a sunday, no matter how busy the staff are they always chat to you, are friendly and welcoming and the food is great - wonderful start to the day

Unfortunately the festive meal had run out in lunch service, so I had jacket potato cheese and beans and daughter had beef burger. I asked for cheese in pot as I'm trying to loose weight which it did come in so fair enough, except the potato was drowned in butter and the salad had dressing on it, this does not say this on the menu. My daughters beef burger had so much burger sauce that it spoilt the bun and the burger and made it too rich, again too much better in a pot so you can add the quantity you want she scraped as much off as she could to side but it ruined taste for her. The staff were friendly but one of the the waitress was so loud and too cheery it was getting annoying. Then when it came to paying it was such an antiquated system you didn't get a bill so had to queue for ages whilst a table wanted their bill split 7 ways surely in these modern times one till and this system is not efficent and needs to be reviewed. Also they should look at stock control and using ingredients where they are not needed, so they are loosing money.