The Pancake House in Harrogate - Phone Number, Reservations, Reviews

Despite advertising gluten free available and gluten free pancakes, this wasn't true. We were offered a salad or we could buy our own loaf of gluten free bread from the supermarket and they'd make a sandwich! No gluten free pancakes were available! Coeliac isn't a life choice. If you don't want to offer gluten free food don't advertise on the website that you do. Very misleading.

First time to visit here. Ordered 3 breakfast sandwiches and they weren’t great. Tomatoes were added when not ordered, mushrooms swimming in butter so they were left half eaten. The waitress was brusque and while we appreciated they were busy they clearly had time to be friendlier to regular customers. The young lad on the till was clearly overwhelmed by trying to serve ice cream and take payments, he was very apologetic and I felt quite sorry for him. The 10% service charge is a joke. As I work in this industry I know that due to so many people paying by card that tips are getting less but if I have good service I always tip but this would stop me coming here again. As it is the service and the food have put me off anyway.

Made to feel welcome as soon as we stepped through the door. Lovely friendly staff. Pancakes delicious! Highly recommend

I visited the Pancake House twice during my family summer holiday. The first time I had a waffle and the second time I had a pancake - both absolutely amazing!! So delicious and very good pricing. Vast selection of choices & toppings. The staff are really friendly and I would highly recommend going there. 100% five stars!

Saw gluten free options online so took my 5 year old coeliac today. Big mistake! There are no gluten free pancakes or waffles in the pancake house.

Having moved to this location last Dec, we have visited the Pancake House a number of times, the overall experiance was always good BUT.... just left there this afternoon stopping for coffee and ice creme. We finally gave up waiting to be seated (as per the sign) and sat down. The place was overflowing with staff and business was brisk but not busy. Basically we were ignored so went to the counter to order. Several staff ignored us but finally we were able to place our order. The Cappuccino and Americano were both weak and certainly not what we had been served on previous occasions. (The ice creme was good). There is clearly a training need as the server delivered our drinks (no tray) by steadying the cups on the saucers through putting her fingers on the cup rims; thats a basic health violation that even newbies should be taught! When it came time to pay, again ignored for a few minutes before it was done. I would have made a complaint on the spot but given they have previously been better and there were still customers in the shop, I decided not to make a scene; perhaps I should have, but frankly I think doing it on here is more likely to get managements attention. Finally, there is a notice saying they are currently open 10-5, 7 days per week so why start cleaning counters and displays at 4:30 and blocking the enterance steps with a sign to discourage customers? I worked in Retail for 21 years; cleanup Starts After you close the doors! As proud Patley Bridge residents; it was an embarrassment; Guys you can do better!

Lovely pancakes and waffles. Cooked fresh to order. And dog friendly too which sealed us eating there today. Waitresses do need to watch the timescale visitors arrive as to taking orders, as we arrived well before 3 other couples, however we were attended to after them, resulting in a wait for our food /drink. When visitors have carpark ticket timescale restrictions this can be a little annoying. I also like to make my own decision on whether i leave a tip or not when i visit places, and not knowing beforehand there is a service charge of 10% (didn't see advertised ANYWHERE on menu or walls etc) i was annoyed. I thought i had been overcharged. If we visit again, i will be paying the price advertised on the menu.

Different staff and management to usual so think it’s under new management. Similar menu and food / coffee still good BUT they now charge an extra 10 % service charge so a latte is £4 plus 40p which is way too expensive. Similarly a bacon butty is £6 plus 60p! We won’t be going again until they see sense and remove the extra 10%.

Food was very good and waitresses lovely. We have eaten here a lot over the years and it’s been super but we’re very shocked by the price increases since it’s been under new ownership and the inclusion of a 10% service charge. We understand a business needs to make money but it doesn’t feel like a place for the locals anymore, moreso for tourists for a holiday treat.

Visiting family has heard great things. We ordered the pancakes, we had to wait an hour. I appreciate they were busy but they could have said that there would be an hours wait, we would have opted for a takeaway if this was the case Shocked when received the bill as we had been over charged by £10. When questioned the waitress was very rude and wasn't very happy about refunding me the difference. Out of principle and the service I will not be visiting again

A cute looking café/restaurant, but, I simply cannot believe I was charged £8.80 for two cups of latte coffee. I don't mid paying slightly over the odds for a superb coffee, but this was just ordinary coffee

Dog friendly, fast and efficient service and a lovely selection of cakes in addition to the signature pancakes and waffles.

Came for a waffle and pancakes on our way past. Absolutely fantastic!! When we came it was very busy which is great to see for a small business. Will definitely be back. Great service and great food.

The service was excellent, so very friendly. Savoury pancakes are the best, super filling. Would recommend, especially if you have a dog!!

What a fabulous place. The best bacon butty in Yorkshire. Super food and brilliant staff. Dog friendly as well.

Very friendly efficient staff. Food excellent quality with great value for money with fast service. Good location

Lovely pancakes but £30 for three rather excessive. Charged extra £6 for free water! Would think twice next time. Disappointed as was lovely meal.

Yummy , great place to catch up with friends, lovely spacing . Good selections for food to eat ! Nom nom nom

Would be 5 star If they hadn't taken the gluten free option of the menu. Kids love it, unfortunately don't cater for people with food intolerance. They do cater for dogs tho 🤦‍♂️

Following previous reviews, we went to try out The Pancake House, upon entering there was a gorgeous smell of freshly made pancakes, and a warm friendly welcome (including our dog!) from the staff - was quickly shown to our table, there was a great menu, we were spoilt for choice - in the end went for bacon butties all round which came with fresh tomatoes & optional poached egg (recommended) and a pupster cookie for our smallest family member 🐾🍪 - food was served pretty quickly considering how busy they were, and the food was piping hot! Looking at the pancake & waffle orders coming out, they were too good to resist - so finished off with some pancakes to share between us - well worth saving some space for 😋 - can’t wait to go again!

Absolutely perfect. Dog friendly cafe with a great menu choice for breakfasts, pancakes, sundaes. Really friendly and helpful staff and owners. Thank you.

Really lovely pancakes and waffles, and a huge selection of both sweets and savoury! I got the Nutella, strawberries and ice cream pancake, my husband got the peaches and cream waffles. We also got a smoothie each and all was beautiful! Plenty of seats, bigger than it looks on the inside but I can imagine it gets busy! Dog friendly, and so our dog came in with us too. Staff were really friendly and helpful, really friendly towards are dog too and made sure she had some water. We bought her two of the dog friendly treats that were on offer and seemed to enjoy them. Would come again if ever in the area again!

If you like Pancakes then you won't be disappointed here. The choices on the menu are many. And the actual pancakes and ice cream delicious. All topped of by friendly staff.

Popped off to Pateley Bridge and the selection of pancakes looked superb. Went in to order and told no longer do gluten free pancakes. Utterly disappointing. Couldn't try any of the menu. We've had gluten free gallettes before from here on numerous occasions but haven't visited for a while. They do look good and there is a fair selection of savoury and sweet pancakes but nothing for us gluten free families.

After reading some of the reveiws we decided to call in for brunch. We left not very impressed , the coffee was mediocre and the tuna in my pancake was dark and very strong flavoured , not pleasant at all .To be charged a service charge on top of those prices which no one said could be took off if requested was too much . First and last visit im afraid 😞

Oh, you have to try the Pancake House! I've never had savory pancakes before, but my mind was blown when I tried the salmon and cream cheese pancake. It was so good that I went back the next morning, but sad to say they weren't open yet. I guess I'm just an early bird! Anyway, the staff was so friendly when they found out it was my birthday, and they all wished me a happy birthday. It was such a nice touch and made my visit even more memorable. All in all, I really recommend the Pancake House and I can't wait to go back!

Visited the Pancake house for lunch as we always do when in the area. Food is great and love the fact that it’s a point of difference in the area from other eateries. The staff too are always very helpful and friendly. The big miss is the lack of baby changing facilities. Today I was on my hands and knees in the gents changing my daughter which is completely unhygienic and shows no thought to customers with young children. Come on guys sort it out!!

On a very busy Easter Monday we called in here for what turned out to be a delicious lunch . The staff were brilliant in sorting out a table for eight. One of the children required gluten free so they put his food on a gluten free bun we brought with us.

Nice cafe as you enter the town. Very dog friendly and they have doggy treats. We only had a cup of tea but also a nice piece of Bakewell. Was very busy and the pancakes and ice cream looked very good

Spacious , busy and dog friendly cafe at the bottom of the high street. We called in as we walked from brimham rocks and didn’t have to wait too long for a table. Hubby enjoyed a generous portion of smashed avocado on sourdough with a...

After 5 minutes of staring at the menu with no one taking my order I spotted that I would be charged a compulsory service charge! The staff all looked as though there had been a death in the family. The proprietor ought to remind the...

Getting a bit concerned about finding somewhere for a quick snack in the Yorkshire Dales late on a February Sunday afternoon. Needn’t have worried, the Pancake House was ideal . We both had big bowls of homemade soup with a large chunk of delicious bread...

Glad we finally managed to visit this restaurant. We both had pancake mains and were both impressed with our food. It was actually very filling - no need for a pud!! The pancake were both well filled and very tasty. Pleasant staff and fairly quick...

What a great little find, lovely friendly pancake cafe in Pateley bridge. The staff were so nice and friendly and you could sit and watch your pancakes being freshly made right in front of you. Great combinations of sweets and savoury pancakes with many other...

On our way home after a few days near York, went via Pately Bridge and found this place scored well and was very dog friendly. Great range of savoury and sweet pancakes (as well as other goodies). Friendly service and even special doggy cake to...

We had a pancake (sweet) and a waffle. Both were very tasty and there was a good selection. Service was quick and friendly. They are also dog friendly which was a bonus. Would visit again if in the area.

We visited for first time on Sunday 25/9/22. I was told about this place while at the Hub at melmerby I wish we’d visited sooner Our pancakes were delicious we will definitely be returning as there’s so much choice to try. The staff are very...

great pancakes cooked in front of your many toppings, waffles massive once again with many toppings, coffee good. good service. so why not 5 stars? only reason is the affect on your waistline!!!!!!!

Cheery atmosphere, popular with families. We only had drinks and a cake, but our table was near to the food prep area, and we watched in fascination as pancakes and waffles were made. The girl creating these was skilful, but hygiene rules appeared to be...

If I could give zero I would!! Really rude member of staff who rather than serve us at a table we were seated at asked us to leave for no apparent reason. Would not recommend pancakes didn't even look that good.

We ate here for brunch - a menu that was varied enough to offer a range of tempting options but small enough to do what is on offer to a good standard. We over ordered and it was all tasty! The staff were welcoming and...

Came here with family while on holiday. I love all things pancakes so this was a must. I had a Nutella, Strawberry and vanilla ice cream this was amazing. Staff were friendly and gave us more time when we asked for it. Would definitely recommend...

Brilliant service, quick, helpful and cheerful….and as for the pancakes….I could see them being made with great artistry and when they arrived (moments after being ordered) tasted fantastic!

Awful experience which matches other reviews, so clearly this isn't just us! Waitress was impatient, menu states bespoke salad, I asked for chicken bacon & avocado. Got 'told' avocado extra. Salad arrived, contained tiny amount of chicken, not much variety of salad, tiny amount cucumber...

First time visiting The Pancake House and will definitely return. I had the tuna, sweetcorn and spring onion savoury pancake. It was delicious. My partner chose the bacon butter on sourdough which he thoroughly enjoyed. Coffees served hot and by lovely staff.

Fabulous cafe serving fresh and delicious food in a great location. We enjoyed stopping here both days after long walks - ice creams were delicious, and my daughter had the best waffle with a lot of topping. Reasonably priced, and we’ll def be back.

Great cafe, lovely food, staff friendly. Totally let down by adding a 10% service charge. This is a cafe not a restaurant no need for this. Yes it is on bottom of menu in small print but never charged this in a cafe before. It...

Reassuringly careful with our daughter’s gluten free dietary requirements. We always enjoy coming here and this time was no exception, delicious pancakes and waffles!

We have just had lunch there.... The very inexpensive winter warmer I say extraordinary because it is unusual to have such good value, such good food and such happy and friendly service. It was a pleasure and delight.

Such a lovely restaurant. Friendly chatty staff, dog friendly and great food. I had the healthy breakfast and the eton mess pancake. Both amazing. Wife had bacon and mushroom on toast and son had the classic lemon pancake. All brilliant.

Me and my friend went for a nice lunch out and had two of the “millionaires waffles”. An absolute must try for any passers!! Staff were super friendly especially the front of house I believe to be called Mel. Highly recommend! Would have given it...

It was very busy when we got there but managed to get a table for 2. The staff was nice and friendly and the pancakes were fresh and lovely!

Wow had to queue for quite a while to get a seat In here today I guess with the nice sunny weather but it was so worth the wait! The most beautiful freshly made pancake I’ve ever had smothered in Nutella and it was to...

Conveniently situated at the bottom of the high street this is a simply furnished restaurant serving a good variety of well made swwet and savoury pancakes. The many flavoured ice creams look good s well. Brisk and efficient service and excellent coffee.

My friend called into the Pancake House on the Main Street in Pateley Bridge.We’ve eaten there before and every time we’ve been very satisfied.The pancakes are thin and delicious,ranging from tasty chocolate ones to fruity pancakes,some served with cream,ice cream or both.The pancakes are very...

A wonderful surprise to find such an interesting range of both sweet and savoury pancakes, accompanied by great coffee and tea. Great service and comfortable surroundings. We will be back

Visited this place twice today, first coffee before going to meet some walkers and then lunch the best bacon butties ever. Made to feel very welcome. Great staff and lovely food.

We recently visited this cafe following a long walk while staying near Pateley Bridge and I’m so glad we did 😊 Can’t recommend highly enough The staff were all really friendly, the service was prompt and the pancakes to die for I had the strawberries...

Food and service were very good although not very welcoming except if you are a local who obviously use the cafe regularly. Granola and fruit excellent and the smashed avo very good. Also dog friendly

Fab place. Friendly welcome and service. Great cuppa. Lovely brunch. I had smashed avocado on toast, my other half had bacon, egg butty.

Visited last month with some of my old school pals I hadn't seen in years. Some of us ordered sweet pancakes and some requested the sweet waffles. Was expecting smaller sized scotch pancakes but we were met with the most large crepes we had ever...

What a brilliant place, the kids loves it so much we had to return the next day. Friendly and welcoming staff, fabulous menu and quick service. Best flat white coffee I’ve tasted. Definitely recommend.

Visited last Wednesday and the three of us were given a table just large enough for one. The place looked very rough and ready, but perhaps that's the fashion now. Placed our order and then had to wait 50 minutes before the food arrived. We...

We regularly visit the Pancake House for ice cream as it is so good. We have yet to dine here but going off the ice cream we could be missing a trick. Excellent.

Great pancakes and lovely staff! Lemon sugar and butter pancake and tuna one were both amazing. Will be back again soon!!

Called in to pancake house after a visit to Brimham Rocks as only a short drive away. Very busy little shop but was made to feel welcome by owner as soon as I stepped in the door. There were 7 of us and a dog...

Just finished work before heading off to uni, so we decided to stop at the pancake house for some lunch. It was super busy which is amazing to see, staff were attentive and made sure we were looked after. Great place for kids as all...

Yum. Great choice of pancakes.very clean. Savoury and sweet. Smoothies and other items available. Great village to visit

We were served quicky after having enough time to study the menu. There were lots of waitress's who were efficient and welcoming. The cafe was very busy that Sunday afternoon. The pancake menu is varied, both savoury and sweet options. My cream cheese and smoked...

My husband and I made our first visit to the Pancake House was on Saturday morning. We shall certainly be returning in the very near future. The service was excellent, the staff very pleasant and efficient. Our food was great. I had a pancake with...

Happen to find this place as it was a road the road from the car park and so glad we found it. It was the perfect place for a late breakfast. Not too busy, plenty to choose from and friendly staff. Would defiantly go again.

Visited twice during our four days in Pateley Bridge. Everything we tried was fantastic. The pancakes are stuffed with fillings and you can choose a buckwheat option, too. Ian, who is in charge of making pancakes was very accommodating and friendly. So were all the...

The menu was varied and I was particularly impressed by the galettes served. The dog was warmly welcomed. I thought the granola was particularly nice. I would suggest they improve the teacakes served. These were small and expensive and the shop could source some excellent...

A great selection of savoury and swat pancakes.......easy to indulge and enjoy. The menu, service, and food provided a great mid morning snack. Highly recommended.

We stopped here for a bite of lunch and it was great to have something different from the usual sandwiches or toasties. We shared one savoury and one sweet pancake. Both were delicious with plenty of filling. The staff were efficient, friendly and could not...

After driving back across the Dale's extremely hungry and with nowhere booked in this current situation we stopped at pately bridge hoping to grab a sausage roll from a shop but on seeing the pancake we had to stop and look, we were able to...

Ultra disappointing! In these dangerous times you would expect the hospitality sector to be happy to see any and all customers, It was in my experience, a very basic premises, no tablecloths, menus very reluctantly given (slammed down on table in fact) extremely limited menu...

The gentleman making the pancakes was very friendly and engaging with his customers and the pancakes were superb and he certainly takes great pride in his service and preparation! What a shame the woman who served us was rude. She simply barks at people when...

We stopped off in Pateley Bridge for a quick stroll to find somewhere for a quick snack. The Pancake House is positioned on a corner adjacent to the east side of the bridge and offers a range of cakes, waffles and, of course pancakes. The...

It does exactly what it claims to do - it serves great pancakes. Savoury or desert pancakes with a good range of fillings. Lovely for a quick lunch. The staff were very pleasant and they were willing to slightly adapt the choice of fillings to...

Ideally situated for an end of river walk into Pately Bridge. Very covid compliant. Good value drinks on offer.

Frankly very, very rude!!! Would never go there again. The way me & my aging mother were treated & spoken to put us off any concept of eating. We went elsewhere, within meters & enjoyed a warm, comfortable environment, meal & friendly chat. The Pancake...

Went here for lunch. Had savoury pancake of goats cheese amazing. Followed by sweet Eton mess pancake with salted caramel ice cream - bliss Lovely staff

Called in for a cornet, leaving with a coconut and cappuccino double ice cream. Cappuccino was good while the coconut was off the charts. Best ice cream around.

I had been eyeing up this lovely little pancake house for a couple of days. Always busy which is a good sign. Staff lovely and service fast. Great selection and can highly recommend the sweet pancakes. Good COVID processes in place too.

Me and my partner visited here one day around brunch time and it was lovely. Friendly staff and reasonable priced. Lovely freshly made waffles and pancakes. I would recommend and visit again when in the area.

Popped in for an Ice cream. Fantastic. Lovely friendly staff and tasty ice cream. Definitely recommended.

A lovely little pancake house. Very observant of social distancing guidelines whilst providing a relaxed and safe service. Pancake was lovely and really great to see sweet and savoury options. Only thing missing is the dutch style stroop syrup

Family visit to Pateley is not complete without lunch at the pancake house. With covid there was only a short wait for a table and details were taken for track and trace. Staff were very friendly and food as usual was very good. With the...

Charming little pancake house We had the aptly named staff’s favourite waffle which had Nutella and chopped nuts and a millionaire’s waffle, both of which were absolutely delicious! The staff were friendly and service was good despite being extremely busy. The salted caramel ice cream...

Been meaning to visit this place for some time. As holiday plans had changed we decided to visit this week. Oh my gosh, the food was so good. The pancakes were tasty and waffles so light and fluffy. Not stodgy like a lot of other...

We stayed in Pateley Bridge over our holiday, and we were happy to find a crepe shop as it's our son's preferred holiday treat. He had a delicious Nutella and banana crepe, and I ordered a savory one. Nice coffee too. The layout of the...

Delicious waffles and super friendly staff. Bright and spacious cafe. Ideal for a light lunch, morning coffee or afternoon tea.

We’ve visited here a few times and come to Pateley Bridge purely to come here! Absolutely stunning pancakes and waffles, massive portion sizes and a great variety of flavours. Totally indulgent and super friendly staff! Highly recommend

Visited the pancake house today with my work colleagues/Friends. There was 7 of us in total the staff were very attentive and catetered for all our needs including a buckwheat alternative for my friend who is allergic to gluten. We spent two hours catching up...

Had a superb lunch here last week. It was the first time we’ve eaten out since lock down. We felt very welcome, safe, and as ever the food was excellent. It was clear that the staff had been trained well in covid safe procedures, and...

Extremely slow service (they forgoit our order i think) and after reminding them a few times, teh pancakes arrived - cold! The issue is that they are all young (no issue with that) but without any training. Watching the chef make sweet pancakes without washing...

Visited with my children and their friends. The children opted for sweet options whilst I chose a savoury one, consisting of red onion and cheese. All were fabulous We chose to take away as we muddy from a dog walk. Dog friendly though. We are...

Went in here when visiting pateley bridge. I had the goats cheese savory pancake that came with a side salad and coleslaw, which was well cooked and very tasty. My husband had the burger which he said was really good quality and the bun was...

Had a superb breakfast here, the staff were all loveley and service was great. The pancakes and ice creams looked amazing but we were too full from our poached eggs so we need to go back to try them!.