Based on 1.187 opinions finded in 3 websites
Based on 1.187 opinions finded in 3 websites
Opinions
Good food, Great front of house.
Dan Mezzela . 2024-12-09
MORE AT Google
Amazing place beautiful, welcoming, friendly and staff where so lovely food was amazing so tasty well presented and the young lady that served us was so lovely made our visit perfect 🥰 and will definitely be back again thank you for a lovely time x
Dawn Thistlewhite . 2024-12-06
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Lovely food 2nd time l've been. Staff are lovely and friendly just a lovely place to visit and it's relaxing
Sharon Stephenson . 2024-12-06
MORE AT Google
Food was fantastic! Good service and staff is friendly and helpful.
Travelers Preston . 2024-12-02
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Meal here before the cinema. Pizza amazing. Really enjoyed it and the service was great
Kirsten P . 2024-11-27
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Found this wonderful restaurant on a side street in Harrogate. Greeted at the door by friendly young waiter called Efe. He asked us where we would like to sit and later took our order. They had special offer on side orders which arrived extremely quick. We had lovely huge tasty pizzas for mains. Very busy place and atmosphere was lively and happy. Plenty of food for your money. Can't wait to visit again.
Shirley Anne Phillips . 2024-11-25
MORE AT Google
Good value for money with their 2 course meal. Hearty food, friendly enough staff. Good quick meal after a long shopping day especially during winter
F Leow . 2024-11-22
MORE AT Google
Food and customer service is great, great value for money(happy hour deal-2 courses for less than £15 I believe). I will be returning
Virgil Octavian F . 2024-11-19
MORE AT TripAdvisor
Great food, amazing service. Would highly recommend
Joel Ambler . 2024-11-19
MORE AT Google
Waiter was fit. He was beautiful. I want him. I need him. I love him. Who is he. What’s his name. Does he have a girlfriend. Is he single.
Indianna R . 2024-11-18
MORE AT TripAdvisor
lovely food, great service very friendly, would recommend. first time coming here and will definitely be back. very impressed
bob ross . 2024-11-18
MORE AT TripAdvisor
Once again, a really lovely tasty meal with great customer service & lively atmosphere. Our second visit & will come again when next in Harrogate.
Amanda E . 2024-11-17
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Very nice staff and food was excellent. I had a pepperoni pizza and it was cooked perfectly. The lemoncello to finish was a nice touch
Curiosity56739496392 . 2024-11-16
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Arrived over an hour late, stone cold, and Just Eat customer services are refusing to give me a refund! Restaurant no help, driver rude, and customer services appalling.
Richard . 2024-11-15
MORE AT Just Eat
Can’t knock this place at all, went again for our sons birthday, and as usual service with a smile, great value for money, ticks all the boxes 👍🏻
Neal Walkinshaw . 2024-11-11
MORE AT Google
When we arrived at the restaurant, it was quite busy as it was Friday eve. We didnt have to wait and were shown to our table by the lovely Basat, she was so cheery and friendly. Our drinks were served quickly and our food came in a timely manner. Basat and Efe were very attentive, checking we were happy with our meals. Me and my wife both had pasta dishes, which were delicious and hot. Excellent food and service and definately will be going back.
stuart wright . 2024-11-11
MORE AT Google
I'm a fussy eater but at Portofino there's such a wide variety of choices that I can always find a suitable choice. They even do English breakfasts!!
PATRICIA BAILES . 2024-11-10
MORE AT Google
Realy good food and the staff are scond to none.
Ian Hirst . 2024-11-09
MORE AT Google
The first visit for us, but won't be our last. Only negative for me was the restaurant was slightly chilly, might go a bit later next time in hope that it has warmed up.
Gail Foyston . 2024-11-09
MORE AT Google
Had a really lovely meal here - nice food and great service. Will definitely be back!
Nicola Baird . 2024-11-08
MORE AT Google
Carbonara had next to no sauce or bacon in, garlic bread was freezing cold.
Hannah . 2024-11-03
MORE AT Just Eat
Delivery is an issue but food is excellent
Edmund . 2024-11-03
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Lovely large pizza. Enjoyed every bite. Recommended. But a must, Book in advance. 👍
Adrian Gibson . 2024-11-02
MORE AT Google
Cold food and wrong order sent
Lisa . 2024-10-28
MORE AT Just Eat
Visited Portofiino's on Saturday night with the family for my daughter's 21st birthday after reviewing a number of restaurants online, this place certainly ticked all the boxes, great food, great atmosphere, and excellent value for money, would highly recommend to anyone ⭐⭐⭐⭐⭐
Chris Mcvicar . 2024-10-28
MORE AT Google
Great get together for my birthday
margaret lofthouse . 2024-10-27
MORE AT Google
Excellent food great service and friendly staff
Stephen English . 2024-10-20
MORE AT Google
I recently dined at Portofino, and it was an unforgettable experience. The food was absolutely delicious, with authentic flavors and beautifully presented dishes. What truly made the evening special, though, was the exceptional service we received from Efe. He went above and beyond to make sure everything was perfect, offering great recommendations and ensuring we were well taken care of throughout the night. His attentiveness and friendly demeanor added a personal touch that elevated our entire dining experience. I can’t recommend Portofino enough—fantastic food and outstanding service!
Salikh Ahmed . 2024-10-19
MORE AT Google
Why haven't I been here before? Prawn cocktail - large portion, then the biggest pizza ever. Very reasonable price, great service, great place to go. THANKYOU PORTOFINO!
Jenny Thompson . 2024-10-19
MORE AT Google
The food and service were excellent. One of the most varied and imaginative Italian menus I have seen. The lemoncello on the house to finish was a nice touch. The staff were extremely attentive. I will certainly return.
Mark Styler . 2024-10-18
MORE AT Google
We visited here for the first time today, we all had the half pasta half pizza choice. It was all excellent, lovely staff too. Look forward to visiting again.
Johnson Family . 2024-10-12
MORE AT Google
Another great meal at Portofino - very fair prices, good service and great food . Highly recommend
An Average Person . 2024-10-11
MORE AT Google
The ottemete is good and the price is reasonable. Pasta could be better. The service is excellent.
CM . 2024-10-06
MORE AT Google
Lovely food! Really really recommend:) will say I think the cordial drinks were way too expensive though.
Clarisse Onyx . 2024-10-02
MORE AT Google
First time visit, lovely and very polite staff, very delicious pizza and reasonable price for quantity....
anousheh uromehchi . 2024-09-29
MORE AT Google
Popped in off the street, great welcome, lovely service and delicious food! Lovely surroundings with a lovely atmosphere. Caught happy hour too - win! Will come back next time in Harrogate.
EL R . 2024-09-21
MORE AT TripAdvisor
Decided to go here while we were charging the car to kill some time. Beautiful food. Quick no waiting about. Lovely staff. Will definitely be back again
Helen A . 2024-09-20
MORE AT TripAdvisor
Excellent service staff are so friendly couldn't ask for better. The food is so so good excellent presentation and quality ingredients which make for pleasant eating
Andrew W . 2024-09-20
MORE AT TripAdvisor
Harry was our waiter and was very helpful and attentive. Good was very good and the service was fast. We fully enjoyed our evening out.
Mark gibson . 2024-09-18
MORE AT TripAdvisor
The environment here is very good, and the interior decoration style is stylish. I am also very satisfied with the food here. I ordered broad noodles, which are full of ingredients and very delicious.
Mui D . 2024-09-16
MORE AT TripAdvisor
food was cold driver had been at restaurant 15 minutes
Jack . 2024-09-13
MORE AT Just Eat
We visited this restaurant for lunch, and while we were initially seated without issue, the service we received afterward left us feeling uncomfortable and, frankly, discriminated against. The problem began when a staff member came to take our order. As we started ordering the starters, she interrupted mid-sentence, saying, “You’re just going to order starters, right?” We were taken aback and responded, “Pardon? We’ve got more to order,” to which she awkwardly replied, “Sorry, continue.” We shrugged it off, thinking it was a misunderstanding, but it definitely felt off. To make matters worse, we had to wait for our food for over half an hour. Looking around, there were certainly enough staff on duty, so I have no idea why it took so long for our order to arrive. It was frustrating and added to the overall negative experience. What confirmed our discomfort came when we were paying the bill. The same staff member brought over the payment device and, before we could say a word, she said, “You can pay half now and pay later if you can’t pay it all.” At that point, I was shocked and asked, “What are you on about?” She quickly backtracked, saying, “Oh, sorry, are you paying in full together?” We responded, “Yeah, what do you mean?” She then handed us the contactless device without further explanation. This entire experience made us feel incredibly uncomfortable and gave the impression that we were being discriminated against. I have no intention of ever returning to this place, and I certainly wouldn’t recommend it to anyone. Never again.
A L . 2024-09-08
MORE AT Google
I recently dined at Portofino Restaurant and was thoroughly impressed with every aspect of my visit. From the moment we walked in, the atmosphere was welcoming and charming, with a tasteful décor that set the perfect tone for a relaxed meal. The service was exceptional. Our server was attentive without being intrusive, knowledgeable about the menu, and made great recommendations that enhanced our dining experience. The food was the highlight of the evening. Antipasto was a standout – beautifully presented; showcasing the chef’s skill and creativity. The ingredients were fresh, and the attention to detail was evident in every bite. Overall, Portofino offers a fantastic dining experience that I highly recommend. Whether you’re looking for a cozy spot for a special occasion or just a great meal out, this place is worth a visit. I’m already looking forward to my next visit!
emma PR . 2024-09-08
MORE AT Google
Food was amazing, but service was terrible. We felt rushed and they clearly wanted us out of there ASAP, when they had empty tables and no queue. Real shame, but I wouldn't come back.
Monica Medina . 2024-09-07
MORE AT Google
Great service from Efe. Food was delicious and price was very reasonable. Will definitely come back.
Razor Razec . 2024-09-02
MORE AT Google
Visited with friends. Good choice of food with excellent deals. Food was piping hot and delicious. Staff very attentive but sometimes returning to the table too frequently. Once our starter was finished, we were instantly served our main. Would have liked a break in between but this wasn't an option. The guests on the opposite table actually noticed the speed which we were being served and commented to us. At the end of the evening, we were last in the restaurant at just before 9.30pm and the staff began to turn lighting off and dim the lights very low. Perhaps next time, ask if guests would like the bill as this appeared rude.
C S . 2024-08-30
MORE AT Google
Nice quality food, mid range and good size portions if that's what you are after
milk the cow . 2024-08-27
MORE AT Google
Charged me £2 extra for a gluten free pizza. Nowhere on the menu did it mention this or was i told when ordering. Last time I came I wasn’t charged £2 extra. It is an allergy not a choice and you shouldn’t be charged for that.
chessie beasley . 2024-08-25
MORE AT Google
First time visit and looking forward to going back. Great food, great service, very reasonable prices. When it came to pay (by card) I had to ask how to leave a tip... they were so un-pushy!
David Brown . 2024-08-25
MORE AT Google
First time visiting as we are visiting Harrogate but notice it the night before and liked the look of the place. Firstly the service is excellent, from being seen at the door to paying the bill and everything in between; we couldn’t have asked for more attentive staff. The food was fabulous and very reasonably priced (it’s actually cheaper than some of the well know food franchises that are round the corner). I had the Calzone pizza and my wife had a Lasagna. Both were delicious and we throughly enjoyed our meals. The atmosphere was good. Italian music playing at just the right volume and the sound of everyone having a nice time wasn’t too overpowering so you could enjoy conversation without having to shout and lip read. Complementary limoncello shots with the bill was a nice touch. Will definitely be going back again when we come back to Harrogate and would throughly recommend.
Ross Stanbridge . 2024-08-25
MORE AT Google
Been many times and as always, great food, great service and you know somewhere is doing something right when it's a nearly full restaurant on a Thursday evening 👍🏻
Craig Lane . 2024-08-23
MORE AT Google
Eventhough we arrived late, after 21:00, we were seated. We were a group of 8. Kitchen was already closed but hey opened it up for pizzas only. And it did not disappoint. They were marvelous. Best calzone I had in a long time. Afterwards we got a shot of limoncello on the house. Next time I'm in Harrogate I will absolutely go here again. Quality food and service.
Derek Willemstein . 2024-08-21
MORE AT Google
Would highly recommend! We visited whilst on holiday in Harrogate and really couldn't be happier with the food and service which were both fabulous. Exceptionally reasonably priced too. 10/10
Natalie Mattinson . 2024-08-21
MORE AT Google
Very good Italian restaurant. Good food and service. Reasonably priced
Philip Briggs . 2024-08-13
MORE AT Google
This place has a great atmosphere and is tastefully designed and laid out. We ate here yesterday for my mother in law’s birthday. The only thing to note was that it was absolute chaos for the first 30 mins we were in the restaurant. We arrived for our reservation on time and were seated immediately, however the servers and management were running all over the place like headless chickens trying to deal with so many people in the restaurant at once. Shortly after we arrived it looked like there was a party of 10 or so people who rocked up wanting a table. Management and wait staff were running around sourcing tables and chairs, rearranging the furniture in the middle of the packed restaurant. This resulted in us not getting menus delivered to our table, until we asked for them 20 mins later. Additionally we didn’t get served drinks until 40 mins after we’d sat down. To be fair, it was 7pm on a Saturday evening - probably the busiest time of the week for them. Just felt a little chaotic and all over the place. However, after that, we thoroughly enjoyed our experience. The food was lovely and reasonably priced. The servers were wonderful and the management are amazing for all they do. Just be aware of the potential craziness on a Saturday night!
Danielle Gray . 2024-08-11
MORE AT Google
A fantastic night, my friends birthday, they played the drum and sang happy birthday to her, gave her ice cream with a lit candle for her to blow out, a very special place, Each time we have been in there, food, people, service everything is 100 +%, could not fined a better more homely atmosphere, treat your self and friends, you will like we do love it, thank you to all the staff, fantastic place for young and not so young
Susan Mosey . 2024-08-07
MORE AT Google
Lovely meal lastnight, complimentary lemon cello. Thankyou!
Victoria “1234” C . 2024-08-04
MORE AT Google
Came with a friend last night. Hadn't been before but we were pleasantly surprised. Very friendly staff and lovely atmosphere too. The food was delicious and the portions were big! Two for one cocktails were very nice too.🤣 I would definitely recommend Portofino in Harrogate and we will be back. X
Alison Mallender . 2024-08-03
MORE AT Google
Portafinos is where we enjoy going as the food and service are consistently good. Efe is efficient and friendly and always makes us feel very welcome. The food is always delicious and very good value for money.
Liz Auble . 2024-08-02
MORE AT Google
Had an amazing time at portofino, food was amazing and good portion sizes and efe was fabulous
Thomas Rawlings . 2024-08-01
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Amazing food and the service es excellent
Liliana Quinteros . 2024-07-31
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Not capable of cooking pasta without microwave. If you don't like their spoiled pepperoni, rubber rubbish catering pallets pizza and pasta, and vinegar spoiled toilet water fake wine, and you don't want to pay then they will crowd you and pursue you even if you HADN'T EATEN MORE THAN TWO BITES AND TRY TO GRAB YOU. They are also RUSSIAN BY THEIR ACCENT, ALL OF THEM. !!!! (IN RUSSIA YOU HAVE TO PAY IF YOU DON'T EAT THE FOOD) and won't answer any questions because they are exactly practiced in English accents but not vocabulary, they ARE DEFINITELY RUSSIA'S AGENCY STAFF TRAINED. GET RID OF THESE ABSOLUTELY BLATANT FAKE ITALIAN POISONING RISK. IF THEY HAVE MORE THAN 2 HYGIENE RATING IT IS A LIE OR FRAUD, DON'T GIVE THESE CLOWNS YOUR MONEY OR YOU WILL REGRET IT!!!
Anon . 2024-07-27
MORE AT Google
Been many times to portofino. Never had a bad experience. Food is great and service is great.
Gareth Riley . 2024-07-27
MORE AT Google
Placed our order through just eat, & when the delivery came it was the wrong order. We contacted the restaurant and was told that they don't have a way of contacting the driver. They told us we can keep the food which my wife can't eat due to allergies. They wanted us to come to the restaurant to pick our correct order up. I explained in a annoyed way that, why should we come into town to collect a order that not only did we pay for, but gave the driver a tip. Also the foreign lady on the phone hung up on me. Will never use them again.
JohnRegalCars . 2024-07-27
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Fantastic food and lovely service
Jennifer Baxter . 2024-07-22
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This place is my favourite attentive staff 💯 and a awesome menu that is all gorgeous 💯
Jujitsusti . 2024-07-21
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Tasty food and was very hot when delivered. Delivery driver was cheerful and polite.
Barbara . 2024-07-19
MORE AT Just Eat
We have never been disappointed when ordering from Portofino, lovely food delivered on time by polite and friendly courier.
Kaye . 2024-07-14
MORE AT Just Eat
The delivery guy has obviously dropped the delivery as the chicken dish container was dented with very little sauce left and the box of wedges had only 4 wedges in it. I complained to Just Eat only to be told the restaurant has its own recipes! I don’t think 4 chips to a portion is what I’d call a recipe. It’s a shame as the chicken was lovely
Keren . 2024-07-11
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This is the first time we have been to portofinos in Harrogate will be going back. The food was delicious and the service was good. 5 stars all the way
John Marsden . 2024-06-30
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The food was good when it got to me, sbd don’t like reheated pizza so was not able to eat half the meal
Safia . 2024-06-30
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We had great service from sue and ozy on our visit thee was very helpful and very welcoming , great food and atmosphere
Tegan Dainty-share . 2024-06-29
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We’re served by Basat who’s a nice lady and has been really nice to us. Food is amazing, had the mixed seafood linguine, large portion!
Toby Chan . 2024-06-29
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To noisy can’t hear yourself think
Mark Nickell-lean . 2024-06-25
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1st time I've tried the place staff are very friendly and polite the food was excellent
Darin Brown . 2024-06-23
MORE AT Google
Brilliant staff, so friendly and attentive. Great menu and lovely wine. The only downside is that it is always too hot in the restaurant. Honestly, like being boiled alive while you await your order. Please sort some ventilation!
chrissie steel . 2024-06-22
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After 2 hours, app says food has been delivered, finally. But no food has been delivered to us. Called restaurant, and was told the order was prepared...2 hours ago. We never received it. our cameras show no one has even tried to deliver anything.
Tiffany . 2024-06-15
MORE AT Just Eat
Staff are friendly but service very slow. Music was very loud. Portions are very big but the quality of products could be better. However very nice to take kids to.
Natalia Rhoden . 2024-06-13
MORE AT Google
Me and my dad have a tradition to go here every time I have an orthodontist appointment in Harrogate and I’ve got so many happy memories of it <3
Scarlett Hadley . 2024-06-05
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Seemed I only got half a portion of lasagne instead of a full? Other wise was lovely
Hayley . 2024-05-30
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Best value for money for lunch out in Harrogate without skimping on quality and flavour. Having now been multiple times and tried several dishes, I can confidently say the portion sizes are fantastic! And the staff are seem more than happy to give me as much paramsan as I wanted which is best thing about Italian restaurants!
UKCrash123 . 2024-05-29
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Just eat need to get drivers on time
Andrew . 2024-05-26
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I made a mistake I forgot our reading glasses so struggled with the menu if only restaurants would print a little larger, food was nice it was a Monday evening so only half full ,the waitress were lovely friendly and gorgeous I got a few well deserved kicks on the shins next time slip shine pads on before leaving home
G B . 2024-05-26
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Delicious! Will be ordering again
Matthew . 2024-05-17
MORE AT Just Eat
They put 2 ice cream in a bag with a large coffee. Not only that but the coffee lid was not on properly so it ended up a bag full of melted coffee flavoured ice charm which the delivery guy was trying to get me to carry through my house as it was pouring from the bottom of the van 😂😂
Keren . 2024-05-17
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Great Italian restaurant and wow by lovely food.
J Thompson . 2024-05-14
MORE AT Google
Food is lovely staff are fantastic
richard teesdale . 2024-04-21
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Even though we had to wait, it was worth it. Staff were fantastic, under pressure, it was so busy. The food was amazing. My thanks to you all, can’t believe how many rude people were complaining, it didn’t take that long to get a table. Full credit to you. Highly recommended.
chris poole . 2024-04-21
MORE AT Google
Our favourite, great food and service.
Sturdy 4x4 . 2024-04-18
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Friendly services, relaxing environment. We ordered penne pasta and pollo. Taste good!
Trever Oldleaf . 2024-04-16
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delivery is horrendous! they kept changing the time to deliver to me when i’m a 10 min drive away, all i wanted was a spag bol ☹️
Amelie Moore . 2024-04-15
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There are big portion of dishes😋😋 Nice and relaxing atmosphere and food are all delicious. Highly recommend😊
Nemrac Cheng . 2024-04-14
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We had a table booked for 7 pm it was really busy. We placed our orders and got our starters before our drinks arrived. The starters was nice but then our main meal came and my husbands Chicken Parmo was not warm the first waitress came over whilst he was eating and ask if everything was ok he told him it was like warm he went straight over to the owner then the girl waitress came over we said the same she apologised my husband left part of his meal then the owner came over and he explained to him the same he asked why didn’t you say but he had already told two waitresses. We was not even offered a drink or anything just paid the bill. Wouldn’t return there is more Italians in Harrogate.
Rachel E . 2024-04-13
MORE AT TripAdvisor
We visited Portofino for the first time today for a family lunch. Impeccable service, wonderfully delicious, perfectly prepared food. It is so refreshing to find a restaurant with a manager who is truly working so hard and attentively to serve the customer and inspire a young group of staff, who did an amazing job in looking after us. We will return - Portofino embodies all of the values of a great restaurant for us!
JoPeepers . 2024-04-13
MORE AT TripAdvisor
Great food and very friendly service. Good menu choice.
Ady Preston . 2024-04-12
MORE AT Google
Amazing price and food, shame toilets were a bit yucky
Izy Somers . 2024-04-10
MORE AT Google
We were in Harrogate for the weekend so 1st time here and wasn't disappointed. We had phoned previously to book a table. It was very busy so a little wait for our table. Looked like an authentic family run business and the menu had a great choice, we decided to have the half and half pizza and pasta, absolutely beautiful, freshly cooked and ordered a portion of wedges each which were also gorgeous but we could have ordered one to share. The young man who served us went above and beyond (disappointing but we didn't catch his name) but left him a bigger tip than we normally would.
Janet Laycock . 2024-04-08
MORE AT Google
We dined here as a party of 7. We opted for the happy hour menu. None of us could fault the meals, portion sizes & the staff were fabulous too. We'll definitely be returning again .
Rebecca Pennington . 2024-04-07
MORE AT Google
Great place with great food and amazing people! They offer vegetarian and gluten free options.
Ricardo Azevedo . 2024-04-07
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really lovely meal out with my friends all our food was really delicious and all the servers (especially a brunette waitress called holly) were super friendly and accommodating despite how busy the restaurant was;food is all also really good value for money as portion sizes are quite large:)
Wanderer59143553110 . 2024-04-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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392 Opinions
Havent been here for a quite few months but was surprised by the fact it was half empty on a Saturday night at half term .It was always packed when the previous owners had it.Also completely gobsmacked by the hike in prices £20 for a pizza ,£6 for a pint of beer and £8 for a pudding!! No wonder it wasnt busy .Also the previous owners always used to have a wood fire burning but whenever Ive been here since it's always chilly. Food is ok but nothing to write home about -the pizzas have hardly any toppings on them even when you order extras so a pretty easy way to make a vast profit on a pizza. Its such a shame as it is the only restaurant in Pateley so youre stuck with it as the only option if you dont want pub grub.
1217 Opinions
Went here on a Sunday night for a family birthday meal. All I can say the service was great and the food was fantastic! Fantastic asset for knaresborough. Heath Anderson
346 Opinions