The Ostrich in Bristol, City of - Phone Number, Reservations, Reviews

Food was brilliant and service was excellent! Jacob couldn’t have been more helpful!

A nice riverside pub with a pleasant atmosphere, warm and friendly. We had afternoon drinks and snacks, cheerfully served by Jacob.

Went to the ostrich Wednesday early afternoon was served by a lovely bartender named Jacob. Great good and Drink!

I had the pleasure of being served by Jacob last night, and he truly made the evening special. His mixology skills are top-notch, and he crafted some of the best cocktails I've ever had. Jacob's knowledge of the drink menu was impressive, and he offered excellent recommendations based on my preferences. Beyond his technical skills, Jacob's personable and engaging demeanor made the experience memorable. He was attentive without being intrusive, and his genuine enthusiasm for his craft was evident. I’ll definitely be returning, and I hope to see Jacob behind the bar again!

Great pub on the docks. Staff are always friendly & efficient especially Jacob

It’s my third time at the Ostrich and as per usual it was excellent. Attentive service, good food and great aperol spritzes made by Jacob. Overall enjoyable experience, I’ll be sure to return a fourth time.

A lovely little spot by the harbor, severs very attentive and friendly. Served by Ella when we visited, the food was lovely, would definitely come back for a Sunday roast

Came for a quick pint with friends and stayed for the lovely service! Bar tender Katie Cook was so warm and friendly

Amazing service from the team especially Joe and Ella, a lovely Sunday roast would recommend to family and friends

The food was tasty but highly overpriced for what it was. Drinks too were the usual Bristol pricey which I've grown to expect but it never fails to disappoint when as a soft drink drinker I am seemingly subsidising the alcohol prices being kept more reasonable when there truly is no reason to charge more than £1.50 for a pint of carbonated syrup. Would definitely visit again if someone else was picking up the tab as its cost versus value is too skewed for me to justify the spend especially when there are other restaurants of equal quality with lower price brackets.

Nice pub with a huge waterside beer garden. Ordering via a webpage to the outside tables makes things pretty easy with reasonably prompt service. Good selection of hot and cold drinks and the menu wasn't too bad.

Nice pub food and friendly staff. Good value for money.

Hadn't been here in a while. Even with its much appreciated make over, still a friendly and relaxing atmosphere. Really enjoyed our few hours there.

Top quality food and drink when served outside for a summer day having those facilities with the food of great quality however being a bit pricey.

Great meal and beer. Maybe a bit too much onion in the salad, but otherwise very tasty. And good service.

Dan was fantastic today. Lovely guy and very attentive.

Brilliant place- totally delicious lobster roll and we ❤️ Dan !!!

Absolutely to marks pub experience. Dan is a lovely man and the food and Guinness was delicious. Lobster roll!

Had the burgers special last night. Very good, good service from time of order to receipt about 15 mins.

Lush location and food is alright but way too expensive. £6.80 for a pint of Thatchers is nuts

Love the food and location and there’s always a great vibe here. Fab service too- we had Katie who went above and beyond

Great location. Great service. My goal would be to go here more often as I am new to the area.

Love it here!!! Katie served us and she is the best!!

Not overly impressed. I felt it was a bit expensive for what it was. I had a burger and chips. It was served on a metal tray which looked as if it had been out in the rain and was covered in blemishes associated with rust and decay. The tray was cold and therefore so was the food. A service charge was automatically included which I hate. I’m not going to rush back.

Amazing atmosphere, love the location! Got served by Katie and she's a 10/10!!

Love this pub, a really nice spot right on the river and Katie our server was super friendly as well😊

Nice pub, good service, food not great. Went for burgers on a Saturday evening and it wasn't much better than a kebab shop. The slaw was veg mixed with sickly cheap mayo. Chips were over seasoned. I did mention about the slaw to the staff and they removed it from the bill which good of them. I felt too embarrassed to complain about the rest of the food.

A good pub. It has ;a good selection of ales, a varied and tasty menu, and the staff are always helpful and friendly.

We had a beer, cider and chips outside watching the river on a sunny day. Very good atmosphere.

Nice place for beer and a bite.

Visited this lovely pub the other weekend whilst visiting a friend and I have to say the service was absolutely outstanding. 2 young girls in particular (Ella and Katie) were so wonderful for service. 11/10.

Meal was a bit overcooked. Service great. We were a group and had reserved beforehand seats and meal. We had a private room upstairs. They managed with my diet gluten free and dairy free but just removed part that had it without making a replacement to not miss out of the roaster experience. Nice area.

We recently hired out the upstairs for our engagement party and it was fantastic! We were allowed to bring our own decorations for the space, the staff offered everything we could need and were happy to allow us to use the space how we'd like. They were incredibly accommodating - shout out to John for putting up with us and happily putting my flowers in water so they'd be fresh when I picked them up the next day🙂 Thanks!

Visiting Bristol for a few days with my partner. We stopped here for food as it was a great atmosphere. We ordered fish and chips, very pricy and the food was overly salty and the fish was dry. Staff offered a fast and pleasant service.

Amazing food we had light but very tasty

This was the perfect place to watch the balloons over Bristol during the fiesta weekend. The service was good considering the number of people and efficient as you could use a QR code. Good choice of beers and cider on tap

Fantastic pub! Josh & Bethan were great!

Pub is in a very nice position on the docks. When I visited there was only 1 draught beer in the pub on tap! Was drinking outside so pint was dispensed into plastic container. Will not be returning in a hurry, obviously far too dangerous to dispense the beer into a pint glass!

It could be alright but the male manager had the worst customer service attitude possible and even sounded aggressive at one point. The wine should have been good but all tasted like it had been open too long, possibly cheaper than the price suggests, and when I complained they did not offer to taste or replace with an alternative. They won’t let you drink wine out of glasses in the beer garden, and they closed at 9pm. They kicked us out unapologetically even though they had just sold us a drink that very second, which was one from an order of 4 so we were forced to just leave the drink as we couldn’t make our company stand and wait for one person to drink a full beverage. They served two meals on one tray (with no plates) which I thought was very weird. We asked for sauce for our chips and they did not return, instead sent the manager to confiscate the glasses our drink had been served in, and replace them with plastic pint glasses. We were entertaining our new employer and this was just an embarrassment and gave the staff a Gestapo feel, which is apt as there was huge racism riots happening that day. Walking up the road to the pub around the corner that was open to a normal time, we heard a group of people saying how awful the man was compared to the following pubs management (assuming they meant the aggressive manager) this reassured me that it wasn’t my attitude but they are actually alienating every customer, or at least treating adults like drunken students. The burger and chips tasted nice but it’s not worth over 15 pounds I’m afraid. Especially not with the standard of the staff.

Beautiful spots on the water, food is average. Too bad you get wooden cutlery and plastic cups on the terrace.

The service has improved considerably and the quality and presentation of the food was excellent. I’ve avoided in the past due to a bad experience, however credit where deserved the Ostrich has really delivered on quality food and service and has changed my opinion.

Outstanding waterside location, great outdoor seating areas, and efficient staff. Premium prices reflect its popularity.

A lovely pub on the river we just popped in for a quick drink perfect !

Popped in for Sunday lunch and a couple of drinks - quality of food is very good - we all had roast beef which was delicious if i had a criticism it would be portion size - could have been larger portions given the pricing (£21.95 ea) . Staff were friendly and it’s set in a great location

Came here for a friend’s birthday drinks and had an amazing experience! John,Gabbie,Charlie,Josh,Katie and Ella were all incredibly nice and accomodating, and they made the most wonderful mocktails ever! 10/10 service and laughs all around!!

Great pub, especially when the weathers sunny fairly priced

Great food and a lovely location. Just tucked away from the main hustle and bustle of the city but still close and on the harbour.

normal pub like any other. nothing special. nothing bad either

When I visited on Thursday there was no draught beer due to issues with the beer lines. Was told that it would "probably" be fixed later that night, though reviews from other days point out the same issue, so I suspect I wasn't being told the truth. Instead I had a beer from the fridge which was cool at best, my guess is that they are trying to keep their electric bills low. They are happy for you to take bottles outside, but will only give you flimsy plastic 'glasses'' to drink from. The pub is actually owned by a brewery, though it appears that they can't even organise a 'drinking session' on their own premises. Awful. I'll be avoiding in future.

When I visited on Thursday there was no draught beer due to issues with the beer lines. Was told that it would "probably" be fixed later that night, though reviews from other days point out the same issue, so I suspect I wasn't being told the truth. Instead I had a beer from the fridge which was cool at best, my guess is that they are trying to keep their electric bills low. They are happy for you to take bottles outside, but will only give you flimsy plastic 'glasses'' to drink from. The pub is actually owned by a brewery, though it appears that they can't even organise a 'drinking session' on their own premises. Just awful. I'll be avoiding in future.

Terrible service. Huge queue and the staff showing no effort to speed up, even idling and making small talk. Get to the front to find out nothing on draft available, no apology whatsoever. Incredibly expensive. Super weak and overpriced aperol spritz. Would never return. Didn't eat so can't comment on food.

Staggeringly expensive. Staff inattentive and poorly trained. A pub that trades entirety on its location.

OK priced booze nice outside seating

Great location but shockingly poor service. The staff seemed oblivious of how poor the service was. Can understand poor service if there are staff shortages or a technical issue in the kitchen but no explanation offered.

I visited your pub today Went in to the pub stood waiting to be served to be told if you haven’t booked you would need to go out side for food or a Drink in a rude tone So we went out side Got in a queue at your caravan Pretending to be a bar It took 18 minutes to get served One of the girls served was poring drinks so bad that they had a pint glass Topping up the pints that she was pouring because the head on the drink was half the drink We then ordered food when it turned up we had ordered 4 meals But unfortunately they only turned up on those 2 old metal trays so had to share again 4 of us two sashes of tomato ketchup The chips were over cooked the burgers looked and tasted terrible The whole experience was terrible And for 4 burgers 3 alcohol drinks and one coke it cost £95.00 Bad service rude staff poor food And overpriced Definitely won’t be going there again We went out for father’s day We didn’t even have another drink as the queue would of taken 45 minutes Not what you expect

Lovely little pub on the docks. Quick service, but pretty small. Outside area was really nice - but if cold it wouldn’t be great.

Amazing location. The food is a joke (see below £13 of food), and they don't seem to have enough staff considering how busy it gets. Would still recommend... just expect a wait and DON'T order any food!

Alex waited on us and was extremely friendly and attentive. He made excellent menu recommendations. He made what would have been an incredible dining experience, even better. The pub has a wonderful vibe and is steeped in history. The location is prime, next to the water and makes for a beautiful after meal stroll. Would recommend 10/10.

A bit light on the chips, but a decent burger, good beer/cider menu and good service

What's with the tiny portions? Spent £14 on small plate of salty chips with some meat on top. The salad was 5 lettuce leaves with 3 falafels that were size of lollipops. Yes it was a small salad but still not value for money. Shame because it's a great location. But food portions very poor.

Food portions are a disgrace. I ordered regular fish and chips (not the kids menu version.) What I got was: - Two chicken finger sized bits of fish - approx 8 fries - the distant memory of peas. Me and my friend were in such utter disbelief at how small it was that when it was sat down on our table, we both started laughing. I literally had to go and buy a pasty from tesco afterwards because of how hungry it left me. I probably consumed more calories by brushing my teeth this morning.

We hired the private room for a wedding breakfast. The food was amazing! 10/10 and the staff we soo friendly and so efficient. What an amazing pub/restaurant. Thoroughly recommended. 😊

Smallest portion of fish n chips ever.. I actually thought it was a wind up (or possibly a starter or child’s portion £14 & I literally had about 8 skinny chips & 2 tiny fish pieces…. Very very small & rip off wasn’t even anything special taste wise will not be eating here again. Rip off

staff are ledgends. got stuck here couldnt get stuck in a more friendly place. lent me charger helped me get taxi. 10 stars!

Great location and good atmosphere on a sunny day, but when it was busy you had to buy lager at the outside bar and ale inside the pub.... annoying at best, hence 4 stars

Super well decorated place with very good quality food. I was very satisfied with the roast beef I ordered and the cauliflower with cheese as a starter. Brutal. We had a great time The negative point is that the service is very slow. They are a mess and we were waiting 1 hour for the dish. On top of that, they wanted to charge us 10% on the account, which you personally have to tell not to include it.

Love this little pub, service is always great and a lovely view of the water and boats going up and down.

Portion size small very little vegetables to expensive for what it is then adds service charge

Lovely couple of hours and a couple of beers at a geocaching meet at the outside area perfect weather and beers 🍻

Great food and accommodated our party of 8. Would come again!

Sunday roast had three thin slices of beef... Would of fed a seven year old. Perhaps

Really poor food, portion control very poor, you get very little for what you actually pay, the roast dinner we had was just pitiful. Cardboard potatoes 1 carrot and a few strands of cabbage. One family walked out during our visit here. Avoid this place to avoid disappointment.

This is a Butcombe pub so it’s a bit limited but the outside space is lovely and the staff are welcoming.

We went to the ostrich on Easter Sunday for a roast it was ok but I’ve had a lot better. The roast potatoes weren’t crispy and there was lack of vegetables our food wasn’t hot either.

A nice welcome at the bar, and lots of places to sit outside on a sunny day. Top notch toilet facilities too.

Had lunch from their seasonal menu: beef shin croquettes and fries, friend had beef fritters. The food was delicious and great value. Also nice tables outside by the water in the sunshine.

Probably the most expensive pints in bristol… £7 a Guinness! A lovely spot to sit but the only thing going for it, won’t be going back as so many better places with more reasonable pints in bristol

We booked the top deck for a group of friends for birthday celebrations. The staff were so helpful beforehand and we were able to pick a bespoke menu for food. They asked what food we liked, to ensure the menu contained everything we loved! The food was lovely. We had our own bar and waiter, who was really helpful and we were allowed to put up decorations and take cake. This was perfect for what we needed and we’d definitely book again.

We were meeting friends in Bristol for lunch. We were politely greeted and taken to our table. I went to the bar to order drinks so I see the range. Our friends gave their order from the table. Given the time to order food which came within good time (and not too quickly), hot and good proportions. Everyone enjoyed the food - the pie was full of meat. Coffee served afterwards. The pub was quiet when we arrived,, filled up over lunchtime but was quiet again when we left just after 2.30pm. Staff very pleasant. Only criticism was it could have been a bit warmer.

Visited this Pub many many times. Bar Staff are Excellent and very Friendly. Food is Excellent especially the pie of the week and the Sunday Roast. During Spring, Summer and Autumn there is plenty of outdoor seating (weather permitting of course). All overlooking the Harbourside. The Portside BBQ is also open during this period, serving very tasty Burgers, Chips etc. Well worth a visit

One of the best pubs on the harbour if you want a good Bristol brewed beer for a reasonable price. Not the most comfortable pubs but the atmosphere is good they sell a good selection of beers and pub food and they have plenty of seating outside for big groups of people.

A wonderfully atmospheric pub in what must be the finest location within the city. Our snacks for lunch were grand.

Had a lovely meal at The Ostrich last time. Have been there many times for drinks before, but this was the first time I've eaten. The food and service was excellent.

What an EPIC pub in the heart of Bristol. Incredible food, awesome beverage range and the team are fabulous! Everyone I interacted in were knowledgeable, efficient and friendly. Thanks for a great experience.

Went out for an evening drink, the staff were really friendly and helpful. It wasn't overly busy, which was nice. Great place for a drink during the summer as well as near the water.

Truly amazing service! We came in for a roast this Sunday & unfortunately my partner was feeling unwell. The extremely helpful server (I think his name was Alex) did everything he could to seat us in a quieter area of the pub. We were then able to enjoy our lovely roast & really appreciate how accommodating and helpful they were.

Food was delicious and beautifully presented!

Go to pub in Bristol during summer months. Cosy inside for winter but pub garden by the river sells this place for me.

Possibly the worst service and food i have experienced in Bristol. I live opposite the pub and have never had an issue with service or food. We arrived for sunday lunch just before 15:00, and ordered straight away. We waited more than a hour for thefood to be delivered - the pub wasnt busy!! When the food arrived mine was fridge cold - which was very disapointing as i was so hungry - my partners was hot. I sent mine back and waited patiently, 2 tables who both arrived after us were then served and my partner finished their food - so i decided to cancel my meal - its no fun eating alone and when you are angry. I paid for the meal - which came to £60 depsite them deducting my meal - shocking service - shocking food - go eat at hole in the wall across the road - 1000% better and cheaper

Super friendly and lovely staff. Hosted our staff party and everything was perfect. Thank you ❤️

These guys are great went here with a gentleman I support for lunch. They were so accommodating and had delivered on my request for an easy access table by a window. Staff were friendly and also gave us great advice for the M museum just up the harbour which we both enjoyed. The food was simple but done to high standard, as an ex chef I appreciate quality without too much fuss. Lovely views of Bristol life and pretty much perfect service and hospitality. The gentleman I support had the gingerbread Creme brulee which is something he'd never had before so he was obviously very relaxed and felt at home. He demolished said dessert and has asked to go back to the Ostrich next time he visits Bristol. 10 of 10.

Hamburger was good, but only 3 available and no pies so most of us had to have fish'n'chips. Butcombes beer very good but pub very quite. Staff great, very helpful and friendly.

Great meal great location. Went here before just for a drink but wanted to come back and try food. It was well worth the effort. No doubt even better in summer with outside space.

Nice environment with good food.

I normally eat at the Cottage which is also a Butcombe pub and find the food reliably good, but this was a disappointment - a tiny portion of dried out gnocci that didn't resemble the description in the menu for nearly £16! My friend's burger looked a bit better, but as a veggie that wasn't an option. I complained and asked for some chips too which were provided, but I would've preferred the meal to be much better in the first place.

A fantastic pub in a superb location. One of the best pub roast dinners I've had in years. V friendly staff, good portion of food and the Brownie dessert was lovely.

Left my sunglasses at the ostrich during a day trip from London. Realised next day - but no problem, they sent them back to me free of charge! Very sound. Lovely pub too: old, great setting, top beer, and delicious food Would recommend!

£25 for two double vodkas and coke!!!!! It was Absolute, but still, I'd rather get a cocktail from somewhere else. Not going to do that again. Bar staff were friendly, and nice in the summer.

Lovely lovely cute pub - really great to bump into few friends and few pints in there!

Great Butcombe pub with good choice of food and drink. Staff are very welcoming and I will return !