The Onslow Arms in Guildford

I went to the pub yesterday for a Friday night family dinner. We decided to have starters and it took a while for the mains to come afterwards so that was a little of an issue but the pub looked quite full at that point so it was expected. Friendly staff and overall nice food, possibility the pie my husband had was slightly overcooked. Nice GF options, we would go back in summer to sit in the garden that looks great!

Beautifully decorated and cosy pub. Food was delicious and very tasty. Service was fast and the price of the meal was not too bad!! Would definitely come back.

Delicious lunch, great service from Deon and crew. Definitely be back again.

Great pub. Great food. Great service. What more do you need to know?

Great food and friendly service from Christina and the team

Great country pub with home made fresh food

My partner and I had a really lovely evening here. All the staff were very welcoming and place seems well run and cared for. Great night

When we first moved to West Clandon, the Onslow Arms was a semi-independent pub with an enviable menu and excellent service. Now part of the Youngs chain, service and food are a shade of their former selves. Gone are the ‘slaw, onion rings and pickles of the original burgers, replaced by an average burger and a tin of fries - not a hint of a salad leaf, let alone the above… and despite the additional offer of bacon and blue cheese, the bacon appeared to have disappeared. Roast beef presenting well, with a massive Yorkshire pudding, was cold on arrival, so how long had that been plated for and left out? The wine eventually arrived, half way through the main course, and staff seemed pretty disinterested in general. A brilliant venue, but clearly lacking some inspiration and leadership.

Fab pub with excellent food! Highly recommend

Had an excellent time on sunday, great food, great service from the lovely Fran. Will definitely be back when I visit the UK!

Emma was amazing and we have had four meetings at the pub now and it is really great. I am gluten free and they have a really good range of food. I can highly recommend

One of the best pub in this area !

This place had really good reviews from friends but we unfortunately had a bad experience. We were a table of 12, we waited an hour for our starters, the starters with bread were sent back as the bread was burnt black. The drink service was not good we had to keep chasing drink orders. The gentleman who was looking after our table did his best and apologised, he was polite, pleasant and professional but wasn’t supported. Our mains were lovely but came out at different times so some of us had to start eating while others hadn’t received their meals. Desserts were ok, although the crumble needed slightly more than a sprinkle of crumble. I’m sorry I can’t leave a good review and I’m not normally a complainer and, to be fair, they did remove all the starters from our bill without us asking which was good of them, but a meal we were looking forward to was rather disappointing.

We attended on Burns night to have the pre ordered Burns night fixed meal. There were 6 of us with a table booked for 1900. By 1930 no one had asked for drinks orders. I had to go and find someone. The soup course arrived at 20:00. Our desert arrived at 2120. Most of us had ordered Cranichan - this is an oats based desert with cream. However there were no oats in the dish - it was just a bowl of cream with some blackberries. I asked a waiter about this and we had no come back on it. I advised another waiter that we wanted the cost of the deserts removed and also no service added. The restaurant did remove the cost of one meal and the service. We did pay service though by providing cash to the staff. Overall it wasn't a good night with not great food and slapdash slow service. A shame as we have been to the venue before and it was good then. They were overbooked with too few staff.

Our family gathering for 19 people took place in a private room and featured pre-ordered meals from a good menu. The service was friendly and attentive, the food was delicious with careful attention to dietary requirements. We were impressed with the positive attitude of the whole team and would definitely recommend!

The Onslow Arms is a fantastic pub! Excellent service, friendly staff, and the food is absolutely delicious. Highly recommend!

Nice pub, very comfortable, however the food was mildly disappointing, we had two steaks and and the mussels. Maybe we had two stringly bits of meat, but it was not great. The mussels were OK, but not top class . We also were never asked if we enjoyed our meal, which is criminal sin for a place serving food!

Great food, great pub, great people. What more can you ask for. The liver is to die for. And a great selection of ales too. Will be back!

Great food, well priced. Friendly staff and nice atmosphere.

Catching up with a friend, food was good, service not so much.

Great pub and dining! It was one of the best times we've had! Really good wine list, and the food is all homemade, and we loved the waiters! Awesome place.

We had Sunday dinner here over the weekend and unfortunately we won't be going back. Reviews looked good, car parking good, pretty good atmosphere in decent surroundings but the food let this place down. We ordered 2 Beef Sunday dinners and when they arrived, the beef was just too tough. My wife couldn't chew it and I struggled to cut mine with a steak knife so we brought this to the attention of the staff. We were dealt with in a very friendly, understandable and reasonable manner and decided to change our order to the pork. This came and was very good, but unfortunately, the Yorkshires were cold, not room temp but cold in the middle like they had not been fully defrosted, then heated back up. The cauliflower cheese was lots of little bits of overcooked cauliflower and was extremely mushy. The vegetables were just warm but I couldn't be bothered to explain or complain again. Pudding was very good, nice and hot, but the custard was cold (Not sure if this is the way it was meant to be served but this is a little strange to me). It wouldn't take much to address these issues either but I cant afford to pay for a Sunday dinner that in my opinion is sub standard

It was a great pub which 12 of us visited last Saturday lunchtime . All the food was excellent , nicely presented and attentive service. I will certainly return with the walking group

First visit and liked the food, atmosphere and friendly service very much. Will definitely return when next in the area.

Sadly the food at The Onslow has gone from being reliably great to being very poor. I had the roast chicken for Sunday lunch. The chicken wss served in two pieces on the bone - leg and wing with the small fillet. It looks like a lot but it’s mainly just lots of bone and skin. I could barely cut the roast potatoes which has been sitting under a heat lamp for too long. The stuffing was a ball of rubbery texture with no flavour. The single carrot that was served was charred black and the cabbage was ok. The cauliflower cheese (which was an extra dish) was mushy and over cooked - clearly just a reheat with cheese grated on top and put under a grill. The whole plate was swimming in a thin, lukewarm gravy that had no flavour causing the Yorkshire pudding to resemble a very large soggy dish rag. The plate looked a mess and the food was tasteless. It looked and tasted cheap which it wasn’t. Clearly the Onslow kitchen is struggling since the change of kitchen staff and the current menu is very limited but you should be able to turn out a great Sunday lunch as a basic. The waiting staff are very nice and to their credit they did feedback to their manager who offered replace the meal but given how limited their menu is, I didn’t bother. We didn’t have dessert so I can’t comment but having been before I can say that that too is a fairly limited menu . We paid £55 for two meals with two non-alcoholic drinks. We have come here for years but honestly I won’t be back any time soon. The pub is lovely, the garden is nice in summer and the staff want to do the right thing but sadly the kitchen at The Onslow Arms needs to get back on its game.

I did think that £2.50 was somewhat excessive for just one scoop of vanilla ice cream.

The Onslow Arms is one of my absolute favourite pubs. The food is always excellent and the service second to none! Grace was our server- highly efficient and very friendly! Today both food and service were great again. I had chicken satay. It was delicious. I brought a new friend who had not been before. We enjoyed our lunches. Thank you!

My first visit to the Onslow Arms and I was impressed. A lovely old style pub and restaurant in the heart of Clandon village. The service was very good and efficient with friendly welcoming staff. The food choices were good. I had a chicken schnitzel dish, which was a little dry but still very nice. Highly recommended.

This is a lovely looking pub. It was busy and the service was extremely slow. My starter and pudding were both good, but the fish and chips was very disappointing. I wouldn’t order fish and chips again at the Onslow Arms..

The food was good but nothing special. Unfortunately we had to wait over 45 mins for the food, and all we got was a "sorry". Quite disappointing.

Great service from Charlotte and other staff

Fabulous food, great staff and just an amazing place to eat. One of my favourites

Lovely New Years Day meal. Charlotte was very attentive & helpful serving us. Would recommend

Having been going here for manage many years I have so very disappointed in how down hill it has gone. I went in today with my husband to have a quick lunch. I ordered the cauliflower soup. An old favourite of mine. It is now watery with no substance, no flavour and just nasty. It tastes like packet soup. I returned we this and asked for a prawn cocktail. This arrived with a slice of bread which has been taken off my soup plate. I asked for butter to be told they don’t have any !!!. I then had to ask for some dressing for my prawns, all 8 of my prawns !!!. The smallest prawn cocktail I have ever had the richest price tag of £10. My husbands fish and chips was ok. The manager was kept informed by his staff of my requests (as I watched the waitress keep telling him) but at no point did he come over, try to apologise or offer any recompense. Sadly the Onslow Arms has lost its charm of old with penny pinching on ingredients and lack of customer care. The whole experience was topped of by one member of staff walking out of the kitchen saying “it stinks in there”. I couldn’t wait to leave after this.

Lovely surroundings in this old pub but the food was underwhelming. My son had cauliflower soup and I had the mushrooms on toast which were both tasty although the soup only warm. My son had the burger and I had the duck breast (a special). The burger comprised two small patties rather than one larger one which seemed a bit pointless and a bit dry. The fries with it were good but there was no other salad or garnish on the plate. The duck breast (?£25) was beautifully cooked but was small and presented on artichoke purée with only a couple of mushrooms for garnish. The cherry sauce was delicious though. It all seemed somehow a bit lacking.

Great pub, good for a Sunday lunch & staff are friendly & efficient

Really lovely. Popped in yesterday to meet up with some old friends for lunch and had a very nice time. The atmosphere was lovely and it's a very pretty and homely pub on the inside. It was absolutely crammed with people which was less enjoyable, but what else is to be expected on the weekend after Christmas! I thought the staff dealt with the amount of people there and the service very well with professionalism and timeliness. The young guy that served us was lovely although unfortunately I didn't get his name to give him a positive shout out in the review. Food and drink was very nice. Yorkshire pudding was a little bit overdone is probably the only criticism, but again, it happens, especially when it's busy around Christmas! Take your eye off those things for 30 seconds and it's too late. The 0% amaretto sour mocktail was very enjoyable and would recommend.

Lovely pub, great food, outstanding service - thank you James, you made our evening so lovely. The younger adults in our group thank you for your wine tips - the older adults thank you for their puddings!

The food was nice but one starter not great, the chicken salad. The rest was nice and looking forward to try the Sunday roast!

Excellent in every way. A very enjoyable meal.

Amazing Sunday roast with friends, kids and pups! Food was really good but the service from Ella was exceptional. She went out of her way for anything we asked and it made the experience great. Thank you Ella

Great Food and service with 0% beer on tap. Big range of gin. Think low ceilings, oak beams and fire places.

It took 5 minutes from ordering to receiving the meal, and the smell of the food was so tempting that I forgot to take a photo. It was very tasty, we ordered gnocchi, fish in cider and a burger. For dessert, ice cream. Everything was great. I highly recommend it to anyone in the area. The only downside is that 12.5% ​​includes service.

First visit to the Onslow Arms. Ate in the bar, Great Christmas atmosphere. Ordered burger and vegan burger with fries. Fresh and delicious. Loved the mulled wine. Will definitely recommend and visit again!

Matt and his team made our group of six very welcome. The food was delicious, albeit rather large helpings, service attentive and the atmosphere was great to share Christmas Day. Well done all!

Very enjoyable. Large car park. Nice staff. Decent food and drink. Would fully recommend.

The pub itself is very nice. The restaurant food lacks a wide selection of meals. I would also say it is a bit overpriced. Two fish and chips and a bottle of cheap wine will cost you more than £75! It used to be a much better place before! We went there yesterday and the food was served within 5 minutes from arrival and before the wine!! We had to ask for the wine twice to be served. We were also told to leave before two hours as the table was booked. The restaurant manager was a bit pressurising and I found the whole experience uncomfortable. I don't think I would go there again for sometime......

Food not as good as it used to be although the service and ambience are still excellent. The portions have shrunk, much of the food was low in quality (especially the burger) and the puddings looked they might have been bought in (the treacle tart was very dry)

We were a group of 4 adults here for dinner on a Thursday evening at 20:00. Our food took a long time to arrive and unfortunately two of the starters were cold. The main. courses were also cold.. To be fair,, the restaurant took those off the bill and offered us desserts on the house. Which we did not take.

Very unhappy with the average food. Small dry chicken schnitzel came with no sauce no chips and 2 little pieces of broccoli. That for £17 and I also made the waiter aware I was unhappy but had no word from anyone or no offer for a replacement meal or refund. Rip off like many pubs these days. Will not be back.

The 5’3 boy with an unironed shirt and dreadful ‘mullet’ style hairdo was very friendly but a little timid and could do with a crash course in cocktail making. I think his name was ethan. Handsome chap

What a disappointnent! The tables were crammed together, food very bland- not the best I have had, menu limited. The Onslow Arms was always a lovely place to go for a meal- not any more!

For many years, the Onslow Arms has stood apart as an absolute gem, and it continues to do so. Everything about the place is on another level: great atmosphere, amazing service, wonderful food.

Went the other night on a family Christmas event, excellent service from Ella, great food. Will be coming back. Thank you!!

Come to your pub regularly but this was the worse we have had Waited a while and had to ask for service. Water glasses old and look dirty. When asked for other glasses got large ones in the same condition then asked for wine glasses and success. Prawn cocktail taste was not good no sauce. One meal had to be sent back for warming. Hesitant to come again

A group of us (14) thoroughly enjoyed our annual Christmas meal here. The staff were very amenable and efficient and the food good value, especially,bearing in mind it was mass produced. I certainly would recommend the Onslow Arms, in particular, for a lunchtime or evening occasion of lesser numbers.

Lovely Sunday roast with the family. The interior was gorgeous and traditional, everyone thoroughly enjoyed their food. I had the vegan spiced chickpea Wellington which was delicious, such as nice change from all the nut roasts most pubs offer.

My husband and I have been celebrating Christmas together with 4 longstanding friends at the Onslow Arms for many years now. The food is always reliably good and the staff are all delightful, however busy they are!

Emma and the team were amazing from the phone calls and visits for the organisation of our event for 48 people. to arranging the area, the ambience, to the food quality and delivery and looking after us all oevening. Excellent customer service. Lovely ambience and environment. Thank you from on behalf of all of the team!

What a wonderful place to eat! All the staff were charming, helpful, positive and bubbly even at 4.30pm when they had been packed out all day! Delicious food and a lovely atmosphere! Highly recommended. We only booked 48 hours in advance (booking a good idea particularly at weekends) and they moved things round to squeeze us in.

Great smiley service from Ella! Lovely festive experience ❤️

We had booked a table for a family get together including a 13-month old. Everything was ready for us when we arrived a little early. The staff were very welcoming and courteous despite the fact that the place was heaving with diners. The food was very acceptable and arrived hot, and timely. The only real ‘spoiler’ for us was an incredibly noisy family group on an adjacent table who, apart from all apparently anxious to shout at the same time, also diverted staff when complaining about the size of the plates their food arrived on and one or two other trivial grumbles. This, of course, was something the establishment could do little about but from our point of view it would have made the visit more pleasurable had that mob not been there. I also expect the staff would have been happier too! Hence only 4 stars for atmosphere. Once again, a very nice pub with good food, excellent staff and a capacious car park.

The food and service is very poor, it was an amazing pub previously. Needs a real chef again.

Great food and even better service, well done everyone! 🙂

Charlie and Josh were lovely! Charlie in particular was very funny and friendly. And the gammon was delicious. Very nice lunch.

Exceptional service. Delicious food.

Service very slow, they were trying to serve far too many people all at the same time . Really spoilt our family Christmas get together. Booked for 1230pm and by 3pm we were still not at the pudding stage when some of our party had to leave .

Lovely pub and resturant. Albie was super helpful and always there wherever we wanted something.

I have always opted for Onslow Arms for lunches with family or friends. Yesterday, my friends and I had our Christmas lunch there. It was great that when we were served, the waiter called out our names to indicate our choice of menu. It made a difference for it to be personalised. It is not cheap as a 3-course meal cost £40 plus service charge taking it to £45 each. I enjoyed our salmon started. However, the main course of Turkey was a little disappointing as it could do with more green vegetables. The three brussel sprouts were over boiled. We were there by 1200 and the service was rather slow. We had to remind them that we had to leave by 1440 because of a school pick-up and waited for our deserts. I guess they were short of staff in the kitchen.

A genuinely poor Christmas meal for £45. The roast turkey was lukewarm, with three cold Brussels and one bit of parsnip as the entirety of the vegetables. I complained, and got a side dish, 20 minutes later, of overcooked carrots, undercooked Brussels, plus some ok samphire and chard.

Too many customers and not enough staff.Male server in blue shirt needed to learn how to iron his work attire. Starter and main course were excellent. Sadly desserts were a real let down, the treacle tart was very disappointing served cold and definitely NOT homemade! I would expect more for the price we paid. I will return but certainly not at a busy period.

Lovely food, attentive service - honestly no complaints at all. Fantastic. Tily was great.

Charlotte was a delight Food was delish!! Beef shin pie was great

Unfortunately the soups had to be sent back to be warmed up. The same thing happened with one of the mains. The staff were friendly and helpful.

Our server Charlotte was absolutely amazing 💯

Lovely warm welcome and great service

We had a lovely time at the Onslow Arms. I had the trout and the sticky toffee pudding. It was absolutely delicious! Service was good and a beautiful pub to sit in. :)

Lovely pub serving excellent food.

Slow service, ridiculously overpriced sharing platter and small portions on some of the mains.

Lovely Sunday Roast 😋 very good service Lovely atmosphere

Didn't live up to its reputation. Service was very variable, fish overcooked and a relatively bland dish. Overall quite average and wouldn't rush back.

Outstanding lunch on Saturday afternoon. Food was fabulous as was the ambience. What really made our entire afternoon was our server Deon. What an absolute legend. This man deserves a pay increase for his sheer awesomeness. Will we return, yes and I’ll be asking if Deon is working. It’s rare to be served by such an infectious and enthusiastic person. Highly recommend.

I visited this pub/restaurant for a solo business meal. The staff were some of the friendliest, most welcoming restaurant staff I have ever encountered. The lady who I assumed was the manager treated me like a member of her family and could not do enough for me! Grace, who was waiting on my table was very attentive and friendly. The food was amazing. They said I would be back and they were right - I’ll definitely be going back here. The atmosphere was so cosy and welcoming!

Food was disappointing- it arrived cold and was uninspiring. Chicken Schnitzel was very dry. Service was excellent as always.

Amazing Sunday roast. Roast pork, roast beef, and half a roast chicken all served on a platter with amazing yorkshire puddings. Fresh vegetables stuffing balls and gravy. What more would one want on a Sunday! Top notch food and service! Considering we did not have a booking and they were exceptionally busy, the amazing staff still managed to accommodate us. Thank you so much.

Starters were fantastic, however mains were a little disappointing. Small in size and very basic which I was suprised by. Overall lovely day though and it’s a great pub.

Nice waiter Food very nice It was a bit cold in the conservatory But asked to put some heating on . Which warmed the room up Will definitely return

Great food and service at reasonable prices

We had a bad meal with poorly cooked food and cheap ingredients, even the fries were undercooked. I wouldn't recommend this pub for food but drinks were ok

There was a good atmosphere and service. The main course was excellent but the spiced winter plum fool was disappointing, it was only icecream with fruit compote and slices of plum, not really a fool. Excellent coffee.

We had a wonderful meal with some great bubbles and wine. Only downside was they had ran out of steak. What I had instead was lovely and everyone had a great meal and time.

What a beautiful place. Fantastic food and service. The best fish and chips I have had in England.

Fantastic food, great atmosphere and the staff couldn't have been more helpful. Highly recommended

Live this pub. Good atmosphere, friendly service and excellent food.

Very disappointed with food in restaurant. We have been coming for years but quality and presentation was really poor on this occasion. £29 Sirloin Steak was dry and over cooked with wilted salad on side. Satay Chicken salad was bland and poorly presented. We were tucked away in the corner of a near empty restaurant away from the open fire and atmosphere. £100 bill plus 12.5% service charges added. Extremely disappointing overall experience and won’t be rushing back unfortunately.

Very nice pub-like venue. Very busy and the service was efficient. I chose battered cod and chips, which I regret. There was far too much batter on the fish! The dessert of winter plum fool seemed more ice cream than plums. Anyway, I’d go back but choose my food more carefully and ask questions too.

Always a great place to visit for lunch. Great food, nice atmosphere and attentive staff

We are locals, and ever since half the staff went to a neighbouring village pub the service, food is poor. We've been a few times hoping it would get better, but it just got worse. Another pub youngs brewery has ruined.

A terrific lunch had in the pub area. The food was delicious, well prepared and promptly served after ordering. Friendly, attentive staff and a convivial atmosphere. I will definitely be back!

Wonderful Sunday Roast superb staff and service! Always book as it was packed out. If you have dogs you can take a table in the bar area as dogs aren’t allowed in the main restaurant room. But the bar is very cozy so highly recommend!