Based on 2.707 opinions finded in 1 websites
Based on 2.707 opinions finded in 1 websites
Nº 51 in 431 in Guildford
Opinions
Says online opens at 11. Thus is incorrect it's actually 12. Not good when you plan a walk around it
Sarah Richardson . 2025-05-02
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Always lovely eating here, great food and atmosphere. Attentive staff and very friendly.
Linda Taylor . 2025-05-01
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Lovely meal and drinks in the sun. Great service by Keiddy
Amanda Ross . 2025-04-29
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Lovely food. Tasty and most importantly....hot!! The staff were lively and very attentive. We will return.
Rebecca Dodd . 2025-04-28
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Charlie was lovely with our six-year-old grandson.
Elaine Wright . 2025-04-28
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Food and service was fantastic. Thank you Ella and team.
James L . 2025-04-28
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Always been a great restaurant for past 10 years and first time the food was bad, although the service was good as ever. The steak was chewy and fish and chips were too salty and didn’t still smell that fresh - worse than the local chippy. Crumble was decent however
S Myers . 2025-04-26
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Warm welcome and great friendly and engaging service from Jodi.
Elke Behrend . 2025-04-26
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Yet again another superb meal 👌🏻, Sraff are always happy, attentive, nothing is too much trouble, very polite 👌🏻😊.
Maggie Watson-Kipping . 2025-04-25
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Nice pub with good food. Very helpful staff who accommodate allergies well. Definitely coming back.
Ethan P . 2025-04-22
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Had a delicious Easter Sunday lunch we chose the roast trio to share - absolutely delicious and perfect portion size , we did have to Ask for more gravy - It was very busy and service was slow but worth the wait
Rowena Meikle . 2025-04-22
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Lovely Ella was very attentive and helpful and we thoroughly enjoyed our visit.
Nicola Woodmore-Garner . 2025-04-21
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Brilliant again. I love this place.😍😋 Excellent food, very friendly staff, and Dave the head barman is the best in the business 🍺🍷🥂👌🏻
Tim Bigmore . 2025-04-21
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Very pleasant, all in all. Very considerate, attentive staff.
Sonya Nicholls . 2025-04-21
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Popped in for a quick pint and a great pub. Staff were friendly and great atmosphere
Rob Hurlow . 2025-04-20
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We asked for another round of drinks but the young server bringing our food could not get these for us, we were never asked again - missed sale. Food was lovely, atmosphere was lovely and the pub was lovely. Would definitely come back next time we are passing.
Angela Coveney . 2025-04-19
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Brought the extended family here for Easter Saturday lunch after recommendation by a friend who goes for Christmas Day dinner. We were accommodated very well by Mia, especially given one of your party had a nut allergy. The food was delicious and we throughly enjoyed our lunch. Will go back.
Edward Brydon . 2025-04-19
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Great food, great pub, lovely location, just a tad expensive.
hulk head . 2025-04-18
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Had lunch with a couple of friends yesterday. Had a very nice meal and as always the staff were very friendly and the service was good. My friends had never been before and were very impressed.
David Ball . 2025-04-18
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Always a pleasant experience at the Onslow Arms.
Lynne Whitehill . 2025-04-16
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Nice setting, good atmosphere, friendly staff. However... The service was very slow - over 3 hours for two course lunch with coffee - even accepting the pub was pretty busy. The food was good but not special (considering its price). It's a good thing the weather was beautiful and we could enjoy sitting outside.
Paul Kelly . 2025-04-13
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Deon looked after our every need and was efficient and friendly. The chef made us delicious food (we had cauliflower soup, chicken satay salad and steak and chips). The chips were divine! Harry made me a super margarita and I also enjoyed a lovely glass of Merlot. A perfect afternoon in the sunny garden of this excellent restaurant!
Lesley Kollinsky . 2025-04-13
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Great roast and our waitress Grace was amazing.
Ian Bond . 2025-04-13
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Our family selected Onslow to host post-funeral refreshments for my mother as she had visited this lovely Surrey setting many times. Our other considerations also included easy travel from Guildford Crematorium, excellent private parking, and the close proximity of Clandon rail station. We enjoyed private use of the Garden Room with its very convenient access to the gardens, this is an excellent feature. We ordered the impressive buffet. Its freshly made choices included many vegan /vegetarian, both hot and cold options. Food allergies are also well catered for, all food very tasty. The staff are truly wonderful! Friendly, flexible and attentive to our needs from the very start. On the day, this meant as hosts, we were able to fully relax and attend to guests without any concerns. Thank you to all at Onslow Arms for all your help at this difficult time. Our time with you was a memorable and beautiful occasion, Mum would have been so grateful to you.
Jane camellia Sarkar . 2025-04-12
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Very nice pub/restaurant with pleasant staff and good service. The food was above average standard with a good selection of wines and beers on sale. All in all a very pleasant lunch.
Jill Fry . 2025-04-10
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Lovely Sunday roast, good atmosphere and very pleasant staff.
Chris Richards . 2025-04-09
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Brilliant Sunday lunch and great service from Ella
Chris Wharton . 2025-04-06
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Deon, our waiter was most welcoming and provided an excellent service for what was a great meal. Onslow Arms never fails to deliver. Thank you!
C Paul Carter . 2025-04-05
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The food was amazing and our server Justin was so attentive and accommodating. I would definitely recommend and I will be coming back soon.
Aanisah . 2025-04-04
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My 6 year old and I went in for an impromptu lunch and it couldn't have been nicer. The tiniest feedback was that fennel in the sausages may not work so well for many smaller kids.. but lots of other choices, so no problems at all! Staff were so nice and the atmosphere was relaxed and happy.
Samantha Fenwick . 2025-04-02
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Lovely meal. Spent ages catching up and we weren't rushed into making decisions or moving on. A perfect evening
Katy Gidley . 2025-03-31
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Excellent food and excellent service. The best Sunday roast 😊
Erika Vecsernyés . 2025-03-31
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Had a really lovely lunch in the garden. The pub was super busy due to Mother’s Day yet the service was still excellent, warm and attentive. The food was wonderful and well priced. Will definitely be back.
Leonora Walstow . 2025-03-30
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Had an excellent Friday evening meal here. The pub is popular but not overcrowded. We had excellent service, excellent dishes, all provided in a warm and friendly atmosphere. Thanks to everyone at the Onslow Arms. Highly recommended 👌
Martin Johnson . 2025-03-29
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It used to be better , this time the food was mediocre
macke . 2025-03-27
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Lovely pub atmosphere for 48th wedding anniversary. Mixed roast shared meal was well presented and very enjoyable. Service by Alex was excellent and made the dinner a memorable experience.
Glen Joynson . 2025-03-24
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Food, service and atmosphere were all first class. The staff were extremely friendly and helpful and we had a great lunch.
Royce Family . 2025-03-22
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Our party of 6 enjoyed a superb meal at The Onslow Arms on Sunday the 16th of March. The pub was busy but we had an our space booked l. The food was incredibly good, possibly the best roast we’ve had being ‘out’! A star was lost of service as it was a little slow at times, especially when waiting to actually take our order our food and then feeling rushed off the table afterwards. However this didn’t impact on the quality of the food which really was second to none.
Isabel Murray . 2025-03-17
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Food was wonderful and Mia was a gorgeous waitress.
Amanda Burningham . 2025-03-16
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Gone downhill in the last 12 months. Food ok but had run out of certain dishes and this was 7pm on a Sat night. Had to ask for more drinks. Red wine bottle was freezing cold, asked for another but just as cold. Had to chase for wine glasses. Asked to speak to manager but he was too busy. Then an assistant manager came to see us, and by then we had eaten our desserts of which my sticky toffee pudding had the paper still stuck to the underside!! Overall very disappointing considering 14 of us celebrating my wife birthday. Still over £55 per head spent with bottle of wine and dessert removed from the bill. Won't be back in a hurry now.
Craig Carter . 2025-03-14
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Food and service were great even though it was very busy. My only disappointment was the portion size of the Pan-Roasted Yorkshire Chicken Supreme. I don’t have a massive appetite but there must have been two spoonfuls of risotto and a tiny piece of chicken. I came away hungry and disappointed..
Vanessa Taylor . 2025-03-13
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We love the pub the staff are amazing and the atmosphere is always great we have children in London and Liphook great half way for a great family get together.
Julie Dachtler . 2025-03-10
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I love this place, but the 2 recent occasions have been disappointing, Both for Birthday celebrations. First occasion the service was poor and the food presentation left a lot to be desired, the actual quality of the food is great. But the staff weren't aware of potential allergy risk in some deserts. Burger, literally is burger and chips ! No salad, no coleslaw - When we asked the answer was just 'no' . Second occasion, food was great however, there seems to be a lack of added thought in the way of veg or salad. The teaspoon of peas on the Fish was almost an insult to veg! At no time during our meal were we asked if all was ok with our meals. I have to stress again the quality of the food your receive is great, fish was amazing but I really do feel the lack of attention to detail was addressed it would make all the difference to your experience and accepting the additional service charge added to the bill.
ian richardson . 2025-03-06
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Amazing food and place and staff
Lisa farrant . 2025-03-03
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We visited on a Sunday lunchtime and enjoyed a delicious roast beef meal. The service was excellent, with Harry being especially accommodating and friendly. The atmosphere was welcoming, and it’s a fantastic place for dog owners. Highly recommended!
Rohan Harjai . 2025-03-03
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Went today, fantastic feel to the place, really friendly service, food served quickly, ordered the trio roast for 2, couldn't fault it in any way, very good portion size, excellent quality and cheaper than almost all others within a 10 mile radius, will 100% be back soon, just a really lovely place.
Robin O'Toole . 2025-03-02
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Great service and food in lovely pub
Brian Forshaw . 2025-03-02
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Lovely evening with friends. The food was lovely and the ambience was cozy.
Liz Allen . 2025-03-01
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Fabulous birthday lunch for my wife. Outstanding food and excellent service.
bob cranham . 2025-02-26
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Popped in for a drink on my wife’s birthday, got a cosy spot on the sofa by the fire. My wife forgot her handbag, we returned 3 hours later where it had been kept safe and sound. Staff were friendly and helpful!
Ryan Conroy . 2025-02-24
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Always lovely at the Onslow. Service attentive but not over the top. Food is 1st class and great atmosphere.
Justin Thorogood . 2025-02-23
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Nice lunch with friends after visiting Hatchlands Park. Good food and waiting staff were particularly helpful with the young child in our group.
Lee Westcott . 2025-02-22
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Fantastic Sunday roast as always , prompt and service with a smile from Deon. Our constant go to for our Sunday lunch treat
Nicole Byrne . 2025-02-18
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Love this pub when visiting the area, particularly in the summer when you can sit outside. Still, given great table in the Garden Room as we had our small dog with us. Family group of 10 and atmosphere and service great. Only negative, my burger requested without cheese, came with cheese and I could not face the hassle of sending it back. Sure we will visit again.
Beverley Levy . 2025-02-18
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Table service good but kitchen slow to produce the courses.
Michael Milne-Home . 2025-02-18
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We visited on a Monday night without a reservation, having traveled a long way and eager to try the restaurant for the first time. Upon arrival, we were warmly welcomed by the friendly lads, who took our order promptly and with a smile. The food exceeded our expectations—the sausages were exceptional, and the liver was just as delicious. A special thanks to Harry and Albi for their outstanding service. We highly recommend this restaurant to anyone looking for a fantastic dining experience.
Peter Mandoe . 2025-02-17
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We come here a lot - so review is overdue ! Best Sunday lunch yesterday - vegan option is not disappointing as can often be the case. Always busy, but that’s not surprising and the service is really friendly and attentive.
Sonya Davies . 2025-02-17
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We had an amazing Sunday roast! The meat was perfectly cooked, juicy, and tender, and the vegetables were fresh. The roast potatoes were crispy on the outside and fluffy on the inside, just as they should be. The atmosphere was warm and inviting, and the service from Thomas was top-notch. A perfect way to end the weekend—highly recommend!
Morgan Gray . 2025-02-17
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Relaxed pub setting with rustic charm. Good food and service.👍
Alaister Frew . 2025-02-17
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Great pub and service. Big shout out to Emma, our waitress who was attentive and given us her recommendations.
Marie Prestel . 2025-02-17
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Fabulous Sunday lunch, great venue, very relaxed and Deon who looked after us was faultless. Will absolutely come again. thanks
Gary Oliver . 2025-02-16
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We went on a busy Saturday. Serving staff were attentive and lovely. The pub was clean and decor welcoming. Food was poor - my gammon was hard and black round the edges, one in my party had burnt spinach with her fish, another had mushy peas that were cold but had a brown crust from being left out too long. Food is definitely not all freshly prepared on the premises, and given this it’s very overpriced. Wine by the glass avg £10 is also expensive for the area. Real shame this pub is no longer independently owned as it has really gone downhill.
Anita Fitchie . 2025-02-16
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We asked for a special table for a 90th Birthday and the Onslow were kind enough to let us have it- the food was delicious, good value and the service was friendly and professional- what more could we ask ! Thank you
Francesca . 2025-02-15
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Awesome pub and a great Sunday Roast! Service was excellent and Tom was great making sure everything was in order for us throughout! Highly recommend!
James Gray . 2025-02-13
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Come to your pub regularly but this was not good Lack of service Without doubt definitively going in the wrong direction
Robin Chandler . 2025-02-12
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We dined as a four and all had good food and with super service. We were never rushed even though we spent a long time just chatting. One minor issue with the food was explained and resolved very satisfactorily. Highly recommend giving this gastric pub a try
Keith Chanter . 2025-02-12
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We had a fabulous lunch on Sunday for our son's 21st birthday. Cooking for 18 people couldn't have been easy yet all the food was brought out at the same time and was hot and delicious! We were also very well looked after by Emma who was on hand to ensure that we had everything we needed. It was a great party and all of our guests loved the pub and the food. We couldn't have asked for more - it was a perfect day. Thanks for looking after us so well Onslow Arms. We will be back soon!
jo heasman . 2025-02-12
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Had an absolutely delicious Sunday roast today, beautifully cooked and generous portions. Such a lovely cosy pub with friendly helpful staff. Can't wait to visit again!
Catherine Heavens . 2025-02-09
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Delicious food, lovely staff and a warm, welcoming atmosphere
Emma Gadbury . 2025-02-08
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Called in here on a busy Saturday evening with my partner. Absolutely lovely place. Spoke with the bar man about food recommendations and he insisted on the Cumberland sausage they added to the menu. It was top tier.! Would highly recommend this place to anyone. Staff are all friendly and welcoming. See you all again soon!
shane gallagher . 2025-02-07
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We love this pub and often take friends and family.
Naomi King . 2025-02-07
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Fantastic pub, lovely atmosphere. Bar Manager Tom was a particular highlight, he really did go out of his way to ensure that my nephews birthday meal went without a hitch.
Matthew Fernandez . 2025-02-05
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Great food (espescially sunday), great beers and staff are very welcoming
Jordan Fernandez . 2025-02-04
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Where do i start. I'd want to thank Tom and all the staff for going above and beyond to ensure that our Sunday roast experience was exceptional. Their sincere welcome and excellent service made all the difference. Extra yorkie and gravy was too good to be true. We felt very satisfied with everything. The ambience in the restaurant was so cozy. We loved every minute of it. Great selection of wines and beers. We will be back!
radoslav sotak . 2025-02-04
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Great food one of the only places I can find liver on the menu 👍👍
Brian Waldron . 2025-02-04
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Had the Sunday roast pork, which was good and the service was very good. Friendly hosts.
Eric Kaps . 2025-02-04
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Excellent in every way. A very enjoyable meal. Everything perfect - a nice lunch
Keith Jordan . 2025-02-04
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Staff were fantastic, went for a Sunday roast and the roast was delicious and the atmosphere was very good. Look forward to coming back again
jack maitland . 2025-02-03
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Came for a Sunday roast and it was on point, the chicken just fell apart! Would highly recommend. Also great banter from Tom :)
Chloe Morgan . 2025-02-03
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I met an old colleague / friend for lunch having not seen him for 6 years for a good catch up. He had not been to the Onslow Arms before and I had not been for a period of a few years. We met at 12.00 when it was quiet but it got busier and busier while we were there (we left around 14.15) and I can understand why. As indicated, the food, service and atmosphere we all excellent. We just had main courses (cod loin and braised beef pie) and puddings (we both had the crumble) with one beer shandy and a lager then shared the bill which came to just under £40 (including suggested tip). Thoroughly enjoyed the experience. Thanks.
Matthew Fry . 2025-02-03
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Excellent food, service and atmosphere
Matt FM . 2025-02-02
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Fast becoming our go to place! Great food, brilliant service and lovely atmosphere every time.
Sara Chandler-Neary . 2025-02-02
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Beautifully decorated and cosy pub. Food was delicious and very tasty. Service was fast and the price of the meal was not too bad!! Would definitely come back.
Ashley Roach . 2025-02-01
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I went to the pub yesterday for a Friday night family dinner. We decided to have starters and it took a while for the mains to come afterwards so that was a little of an issue but the pub looked quite full at that point so it was expected. Friendly staff and overall nice food, possibility the pie my husband had was slightly overcooked. Nice GF options, we would go back in summer to sit in the garden that looks great!
Federica Canettieri . 2025-02-01
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Delicious lunch, great service from Deon and crew. Definitely be back again.
Rupert & Rebecca Jackson . 2025-01-31
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Great pub. Great food. Great service. What more do you need to know?
Paul Bates . 2025-01-29
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Great country pub with home made fresh food
Henry Foulds . 2025-01-28
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Great food and friendly service from Christina and the team
Claire Smith . 2025-01-28
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My partner and I had a really lovely evening here. All the staff were very welcoming and place seems well run and cared for. Great night
Rupert Boughton . 2025-01-27
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When we first moved to West Clandon, the Onslow Arms was a semi-independent pub with an enviable menu and excellent service. Now part of the Youngs chain, service and food are a shade of their former selves. Gone are the ‘slaw, onion rings and pickles of the original burgers, replaced by an average burger and a tin of fries - not a hint of a salad leaf, let alone the above… and despite the additional offer of bacon and blue cheese, the bacon appeared to have disappeared. Roast beef presenting well, with a massive Yorkshire pudding, was cold on arrival, so how long had that been plated for and left out? The wine eventually arrived, half way through the main course, and staff seemed pretty disinterested in general. A brilliant venue, but clearly lacking some inspiration and leadership.
Drew Craig . 2025-01-27
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Fab pub with excellent food! Highly recommend
Steena . 2025-01-27
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Had an excellent time on sunday, great food, great service from the lovely Fran. Will definitely be back when I visit the UK!
José Toro . 2025-01-27
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One of the best pub in this area !
Hitoshi Ota . 2025-01-26
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This place had really good reviews from friends but we unfortunately had a bad experience. We were a table of 12, we waited an hour for our starters, the starters with bread were sent back as the bread was burnt black. The drink service was not good we had to keep chasing drink orders. The gentleman who was looking after our table did his best and apologised, he was polite, pleasant and professional but wasn’t supported. Our mains were lovely but came out at different times so some of us had to start eating while others hadn’t received their meals. Desserts were ok, although the crumble needed slightly more than a sprinkle of crumble. I’m sorry I can’t leave a good review and I’m not normally a complainer and, to be fair, they did remove all the starters from our bill without us asking which was good of them, but a meal we were looking forward to was rather disappointing.
Michelle Harcus . 2025-01-26
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We attended on Burns night to have the pre ordered Burns night fixed meal. There were 6 of us with a table booked for 1900. By 1930 no one had asked for drinks orders. I had to go and find someone. The soup course arrived at 20:00. Our desert arrived at 2120. Most of us had ordered Cranichan - this is an oats based desert with cream. However there were no oats in the dish - it was just a bowl of cream with some blackberries. I asked a waiter about this and we had no come back on it. I advised another waiter that we wanted the cost of the deserts removed and also no service added. The restaurant did remove the cost of one meal and the service. We did pay service though by providing cash to the staff. Overall it wasn't a good night with not great food and slapdash slow service. A shame as we have been to the venue before and it was good then. They were overbooked with too few staff.
Mark Clare . 2025-01-26
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Emma was amazing and we have had four meetings at the pub now and it is really great. I am gluten free and they have a really good range of food. I can highly recommend
Cristina Holm . 2025-01-26
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Our family gathering for 19 people took place in a private room and featured pre-ordered meals from a good menu. The service was friendly and attentive, the food was delicious with careful attention to dietary requirements. We were impressed with the positive attitude of the whole team and would definitely recommend!
Catherine Powell . 2025-01-24
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The Onslow Arms is a fantastic pub! Excellent service, friendly staff, and the food is absolutely delicious. Highly recommend!
Tallon Smith . 2025-01-21
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Nice pub, very comfortable, however the food was mildly disappointing, we had two steaks and and the mussels. Maybe we had two stringly bits of meat, but it was not great. The mussels were OK, but not top class . We also were never asked if we enjoyed our meal, which is criminal sin for a place serving food!
Julian Curtis . 2025-01-18
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Great food, well priced. Friendly staff and nice atmosphere.
Amanda Harris . 2025-01-17
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1682 Opinions
The blonde woman that I assume is the host totally ruined my experience. She was rude in her manner, short with us and made it very difficult for us to pay separately for the meal we had. She looked me up and down and kept whispering some comments to the male that was standing next to her. Front of house is clearly not for her as the birthday experience we had with the waiter upstairs was totally disregarded after how we were treated by her! Follow up! We were genuinely shocked to read your response, as it appears you’ve confused us with another group entirely. We did not argue about charges, demand compensation, or behave in the way you described. Your account of our visit is completely inaccurate. Seems like the response is fake to mislead the customers- please check other responses! What’s even more upsetting is the tone and manner in which you’ve chosen to speak to paying customers. Rather than addressing the actual concerns raised, you’ve chosen to publicly accuse us of dishonesty and effectively ban us from returning—based on a situation that never happened. It’s deeply disappointing to be treated this way, and we’ll be letting others know about our experience. We would strongly advise anyone considering a visit to think twice. P.S. it seems like you are the exact same woman that was so mean to me during the visit so no wonder you cannot take the criticism. I can reassure you, we were a group of 8 in early February so clearly you were highly dismissive to different customers you confused us with. Please stay away from this place as this is just ridiculous!
390 Opinions
I hesitate to criticise such a well-known and well-loved Italian trattoria which has been built up by Carlo himself over more than 27 years and earned an excellent reputation during this time. My husband remembers the early days and it is the reason we have visited on three separate important family occasions. The most recent being just before Easter, 2025. Yesterday, in fact. I believe that if the owner and, indeed, the creator of the establishment, visits your table you are honoured and I take it as such. But, I was unable to make eye contact or receive a smile back. I would be most grateful if Carlo could please give me a reason as it bothered me. Thank you.
400 Opinions
Avoid if you can. Placed an order online on Sunday evening, Google page & their website says it's open. When I go to collect the order, the doors are shut and the guys have said "the business is closed, being reopened in a month under new management". They need to turn off their online ordering if they're not taking orders!
1705 Opinions
I ordered a large giros plate (26th April 25) and I was brought a half plate with barley any meat. Very disappointed. Is like lately their shrink the order. I was going there for more than 5y but as this was the 2nd strike I experienced I will never go back.