Based on 356 opinions finded in 1 websites
Based on 356 opinions finded in 1 websites
Opinions
We had a really lovely evening and would absolutely recommend! It's been a while since we've been to Carlo's - not sure why as it always was excellent on several previous visits. All of us agreed that we were glad that we'd decided on there and that we will be back. The food was absolutely delicious, the people (we spoke to Bonnie and Mesi- a fantastic head waitress) were very friendly and helpful and they made my Mum feel special on her birthday (thank you!) We also love the location and the atmosphere of Carlo's.
Katherine Simpson . 2024-04-03
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Had a beautiful meal. Friendly staff, quick service. Food was excellent with an amazing amount of choice. I would certainly recommend, only wish I lived nearer.
Penny Bicknell . 2024-03-27
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Highly recommend if you are in the area, especially if staying at Guildford manor. The staff were extremely friendly and welcoming, the food was fantastic and the wine was lovely. We had an amazing dinner on a Saturday night and would gladly go back
Sarah Murray . 2024-03-03
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Beautifully cooked food. Freshly made and prepared. I've been converted to Italian food. Amazing. Service was friendly and helpful. Its a place to visit 100%
hoggy al . 2024-02-24
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The food at Carlos is always fresh, delicious and extremely well made. A special gem in Surrey
Michaela MacIntyre . 2023-12-25
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Wonderful meal, great service and a fantastic location.
Paul Ives . 2023-12-22
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Great place. Been many times. Food is excellent, and staff really are brilliant. Definitely recommend
Angela Macfarlane . 2023-12-17
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Lovely meal, amazing staff. Would definitely recommend
Tracy Jaques . 2023-10-22
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One of our friends had a medical emergency and the staff were excellent. They called an ambulance and they were fantastic. We will definitely return again and enjoy their lovely food. 10 stars would be given if available.
Joan Calder . 2023-10-15
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Nice people, but we got the feeling of the restaurant being a bit old fashioned and behind the times. We were a table of 6 and nobody raved about the food (most had pasta which nobody thought was fresh). I had a salad which was quite ordinary. We were told the wine we chose was a good one but we found it watery and a bit bland. After just a main course we decided to leave and not go for pud. Nothing very wrong here - we all just expected a bit more, especially as the prices are on the higher side. Perhaps we are just used to a slightly more modern/fresh offering.
Andrew Loftus . 2023-10-01
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Fantastic service, food delicious 😋
Yvonne Rowland . 2023-09-25
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Took my friends and family here for a group dinner. The management and staff were incredible. Would definitely recommend.
M Duggan . 2023-09-17
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Took 1hr45mins to bring us our mains. Spaghetti was very oily but otherwise tasted great. Good vibes and a nice set up and very close to where we were staying
Divya V . 2023-09-16
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Food not good. Best was the Antipasti. Veal was tasteless, Beef Lasagne had little beef, and other pasta dishes were just basic. The cost with one bottle of wine was exorbitant. Service basic. Not a good experience.
Michael Karn . 2023-08-17
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Honestly, I couldn't fault our experience. Incredibly friendly and attentive staff/management; seemed to genuinely enjoy having customers and engaged with them all throughout...a rare display these days. Amazing value for money because the size of the main dishes are immense. You'll definitely leave fully and happy. Food quality was very good, really tasty dishes and lots of choice. We had starters, main and desserts, and had no complaint on any of them. I'd also say the place was buzzing with activity and sound. Would definitely go back.
John Smith . 2023-08-14
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I totally loved the 2 times I visited there. The Manager is an extremely friendly person who goes out of his way to have a short gist with you to make yo welcome, and talks through the menu and your choices, with good recomendations! Talk about a guy who knows his menu! The other staff are also very friendly, the atmosphere is relaxing and the food almost becomes part of what you went there to do as part of having a good time!!!
Deji Akinsanmi . 2023-08-03
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Wonderful food, I had lobster pasta of the specials board. It had a decent amount of lobster and the pasta was obviously homemade. It was delicious. Worth the price that came with it! We shared the fish starter sharing board which overall was tasty. The dessert was inspired, poached pear and cinnamon ice cream! That alone is enough to make me come back. Overall a wonderful evening, delicious food and friendly service.
R Mason . 2023-07-24
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not what i was expecting based on other reviews and pictures, just wanted to leave
James A . 2023-07-18
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No issues about the restaurant and food (lovely) but a patronising attitude about the parking. Reversing into a parking space, the waiter “offered” to park for me - don’t think this would have been mentioned to a male customer. Apparently this is “chivalrous” - wrong century. Parked fine thank you.
Heather Ward . 2023-07-11
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I was there a couple of times with my friend, and it was a great discovery: 1) Appetizer- this special olives, grana padano, and bruschettes; 2) prawns with puree and this lovely sauce; 2) Main dish: carbonara (plentiful) 3) dessert: cioccolatissimo or tiramisu;
adrian ajaereh . 2023-07-04
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A delicious lunch effortlessly served in comfortable surroundings. House Red perfect. To be repeated.
Mike Turner . 2023-07-03
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We had a very memorable dinner at Carlo’s Trattoria ! Despite booking a table for 22 of us at very short notice , Bonnie and Jay went above and beyond to make sure we had an amazing dinner for my family gathering. The service was attentive and impeccable throughout the whole evening and the food truly delicious with very generous portions. We all had the fixed menu with a selection of starters ( the fried calamari are the best I have eaten in a very long time - even my Sicilian auntie thought they were tastier than the ones in Sicily ) followed by the prawns risotto and fresh ravioli with porcini mushroom and sage which were both heavenly! We ended the dinner with an amazing selection of desserts, all beautifully presented. I live in London but I will definitely drive back to Guildford just to eat at Carlo’s again!. Thank you SO MUCH Bonnie and Jay for looking after us and making the evening truly special for me and my family! Hope to see you again soon Barbara Z
Barbara Zacchino . 2023-06-24
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Very friendly staff and we all had a great time and were greeted by friendly staff eventhough we attended late after a walk nearby. Food was lovely.
Jas G . 2023-06-22
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Pre ordered our food as on a vintage bus tour but the sauce on my fish dish had far too much garlic (which I suspect had been burnt whilst making the sauce) so it was inedible.
Marnie McEllistrim . 2023-06-04
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The food here is beyond amazing. We chose tiger prawns followed by chicken breast & lamb from the very reasonably priced lunch menu (£20 for 2 courses). Each dish was cooked to perfection and presented as if on MasterChef. The staff are friendly and the chefs clearly know their onions (pun intended) and cook with passion. We very much look forward to going back!
Chung-Saan Kong . 2023-05-11
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always tasty food. attentive staff with good knowledge of the food on menu. nice atmosphere but a little hard to hear everyone on table of 6 as popular noisy restaurant
Alex Hale . 2023-05-11
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Carlo's is probably the best restaurant in the greater Guildford area. Authentic Italian cuisine, often cooked by Carlo himself, served by staff who are engaged and attentive whilst keeping a sense of humour! Prices are probably slightly on the high side of average, but given the overall dining experience, it is exceptional value for money.
Neil Fuller . 2023-04-13
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Amazing food and authentic feel
Wayno D . 2023-04-09
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So expensive! £180 for four simple meals with barely any alcohol (wine at £13 a glass), and including a generous 'service charge' which, unless I'm mistaken, was not mentioned on the menu. Food was fine, as was the waiting-on service, but for us, the price would be a deterrent against future visits and restricts our rating to three stars. Thankfully, we were simply visiting the south-east of England, and don't have to live there!
Lavender Johnson . 2023-04-08
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The food was really nice here, especially the aubergine bake starter and my chicken kiev was fantastic for dinner. The waiter was really good, came and answered question after question about the menu, was really good with my little twins as well. Would recommend and would go back myself if i ever visit this area again!
Kriss Patel . 2023-03-28
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Absolutely brilliant service and delicious food. Really lovely family atmosphere and a good selection of specials and wines. Highly recommend!
souldivashay . 2023-03-26
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Lovely cozy Italian restaurant with lovely service and quality food
Mat Magdalene Lee . 2023-03-22
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A great experience. Superb food and great service. House Gavi also very good!
Paul Spooner . 2023-03-02
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We had a family birthday celebration here, with 18 of us seated at one table. Such a friendly place, staff were attentive and helpful, and the food all arrived together, and was enjoyed by all. Decent sized portions as well. Thanks for helping to make this such a special occasion.
Julian Wallond . 2023-02-20
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Very loud atmosphere and we were unable to speak to each other. Food was tasteless and very expensive ( we chose from specials on the blackboard). There were long delays between courses. The zucchini Fries were too salty.
Soussan Aghassi . 2023-02-20
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Wow! Amazing food! We will definitely come back again if we're in the area. We had the 2-course set menu which was around £20 which is really good price! We had the breaded king prawn to start, and chicken breast with cream and mushroom, lamb with sauce as main. The set menu came with roasties and veggies which were perfectly cooked too! Everything tasted amazing, even the garlic bread that they served at the start. Looking forward to trying out their pasta!
Sen K . 2023-02-17
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We have used Carlo's excellent Italian restaurant on many occasions and have always been totally delighted with the delicious standard of the menu, service and the friendly atmosphere. 100% recommended
John Squires . 2023-01-19
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This restaurant is absolutely beautiful, from the interior decor, to the helpful waiters and the absolutely delicious food. I highly recommend coming to Carlos for a meal.
Harpinder Dahele . 2023-01-11
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Best Christmas meal we've had all day!!! Fabulous food, served by friendly, knowledgable family staff. True perfection...
Ashley Jones . 2022-12-25
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Have driven past so many times over the years, we finally made time to stop and eat... so glad we did. The staff were wonderful and the food, delicious! We will be back.
Paula Johnson . 2022-12-01
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Recently visited Carlo's and found the place very clean and attractive. The staff were very helpful and the meal excellent. Would recommend.
Neil James Thompson . 2022-11-10
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This has been in my list of top Italian restaurants since they opened. I have never regretted a single dish I have ordered, aside from getting a starter portion of their homemade pasta when I'd rather have had even more. The food is delicious, freshly prepared & cooked. The menu always has a good variety, with a reasonable choice for vegetarians. This isn't a cheap restaurant, and it delivers on the price. However their lunchtime menus are very affordable and offer a great selection of their dishes. I would also recommend booking as it is very popular and makes great arrangements for larger parties.
Sem Aj . 2022-11-04
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Food was so bad. Salad used old brown arugula and unripened tomatoes. Chicken Kiev tasted like fish, deep fryer oil had obviously never been changed. Pasta was nothing special. And the service was terrible.
Jennifer Hazard . 2022-10-16
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Lovely dining experience, waiters were attentive and knowledgeable. Delicious and filling.
Glen Riley . 2022-10-09
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What a delicious lunch! We had such a good time. Fabulous team - thanks for looking after us 🍝
Catherine . 2022-10-07
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Lovely place. Excellent service, good food and drinks.
jasiel najera . 2022-10-06
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Great food. Service wasn’t great and left feeling disappointed with overall experience.
Alice Anderson . 2022-10-06
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Only one word to describe this resturant FANTASTIC. Food was amazing. Staff couldn't be more helpful. Would certainly recommend well worth a visit.
Suzann Ellis . 2022-09-30
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Family get together at Carlo's was very enjoyable. Great food and perfect attention.
Shirley Hodge . 2022-08-21
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An absolutely wonderful experience, good food and drinks choices along with excellent service.
Graham Jones . 2022-08-13
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We ended up here after sampling the very disappointing food in the adjacent hotel - what a find! Excellent selection of authentic Italian food. Fresh pasta dishes, with simple, delicious ingredients. Exceptional wine - we had a bottle of the Gavi. Came the following night too for a full three-course meal. Wonderful service, would highly recommend.
Jennie Jacobs . 2022-08-13
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Friendly Italian with a decently varied menu. Slightly limited as to vegetarian options with the main focus being on seafood to which a decent selection available. Not quite blown away by the dishes but decent and good size portions, overall offering good value.
Justin Fryer . 2022-08-11
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Great food great scenery Recommended 👍
Paul Mint . 2022-08-02
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Nice food but not match with the bill . Price very high
ELISABETTA florio . 2022-07-28
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We had a very pleasant evening on Friday at Carlos. i was delighted to be able to have a very tasty Tournedos Rossini, which I particularly like, with some yummy chips. I was disappointed the chef felt unable to rustle up a crepe, as it was a quiet evening, but it won’t stop us going again as it has such a nice ambiance and choice of food.
Sylvia Allison . 2022-07-19
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Excellent meal for a family birthday, with a large group and the food was delicious, the staff very professional and friendly and they even put a candle in the dessert of the birthday boy!
Linda Griffiths . 2022-07-11
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Delicious food, very good quality cured meats and authentic taste. Ordered tagliatelle al salmone for my main and it was a very generous portion and good ratio of sauce and fish.
Sara Olivetti . 2022-07-10
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Really nice restaurant and good food
brenda jleffries . 2022-06-30
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Good food and excellent service
Juan Hernandez . 2022-06-26
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Was taken here for a surprise birthday meal. The food was amazing along with the service. We'll worth a visit.
Jill Robinson . 2022-06-18
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Beat ravioli of my life! Every dish we had was amazing and staff were lovely. Absolute hidden gem in the Surrey Hills. Highly reccomend the calamari and poached pear & cinnamon ice cream.
lisa D . 2022-06-03
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Always reliably good. Excellent service and good.
Joan Mills . 2022-06-01
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Authentic Italian meal with friendly service. Hearty portions and a great antipasti selection
Bekie Brooker . 2022-05-13
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Decent Italian restaurant. Hearty dishes and perfect weekend lunch spot. The veal chop was amazing and so was the homemade ravioli with monkfish
Pras M . 2022-05-06
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Absolutely delicious food and really friendly service!
Laura Nakano . 2022-05-05
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I ate too much again. Visited again for lunch to celebrate my partner's birthday. It was Sunday lunch, but it was full, so I'm glad I made a reservation. The customers were all elegant-looking families who probably lived in Surry Hill. It's probably a restaurant loved by the locals. The starter of porcini ravioli was excellent. The main shrimp was delicious, and the garnished vegetables were cooked perfectly. The pasta is perfectly cooked. I think it's probably delicious no matter what you eat because it's such a solid place. Please come visit our store. Oh, I think you need to make a reservation. ---------------- I ate too much. A series where I went to a store that I've always been interested in. I always passed by this Italian restaurant before going to the silent pool and was curious about it. I'm a big fan of Italian food. This time I visited with my family for Saturday lunch without a reservation. I was lucky, it's usually difficult to go without a reservation, but this time I was able to eat lunch. The adult group ordered a course, and the wine was also delicious by the bottle. All the food was delicious, but the zucchini fritters and the main dish, the porcini lasagna, were especially surprising (sorry for the lack of photos). Although it is located in a fairly hidden location, I feel that the restaurant continues to do business as a good restaurant because it provides a high quality menu and pleasant service. The spaghetti with pesto sauce they provided for the children was perfectly al dente (which is a must for a good Italian restaurant in the UK). At night, there were risotto and various menus written on the wall, so I decided to visit again for dinner. Thank you for the meal.
Archy N . 2022-05-01
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Good food. Good service. Good atmosphere. Friendly service.
Pamela Barnard . 2022-04-12
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Wonderful popular Italian restaurant. High quality fresh food, generous portions, lovely staff. We came on a very busy Friday night, booking is advised. Everything we had was delicious, and the panna cotta was the best I've ever had (and I've had a lot!)
Carr L . 2022-04-02
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Excellent experience all outstanding will defo go back nice menu to try
Andy Bessant . 2022-03-23
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Such wonderful, flavoursome food and great service! The only improvement I would ask for is more vegetarian and vegan options if possible please!
LA . 2022-03-15
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Proper Italian restaurant,10 out of 10 Lovely.
Bill Cooper . 2022-02-22
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Jay gave us a warm welcome to a thoroughly enjoyable evening. Great food and variety. Drinks quite pricey.
richard davey . 2022-02-19
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My fiancé and i had a lovely dinner at Carlo's. We had Jay as our sever and he knew the menu very well and his recommendations were spot on. The food was delicious and the wine selections were very good. The service was brilliant and we did not wait long in between courses. Absolutely would love to dine here again.
Benita Volney . 2022-02-18
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Lovely classy and elegant place with great and tasty food and the desert was "chocolatissimo" mmmmm , amazing service ,highly recommend the place .
Carmen Chiriac . 2022-02-06
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Friends and myself visited Carlo's the Saturday before Xmas, great atmosphere, warm welcome from the staff, fabulous food as always and a great start to the Xmas festive season. Would recommend you visit Carlo's
Margaret Mann . 2022-01-04
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Best Italian food I’ve had in U.K. so fresh and authentic, staff very friendly can’t wait to go back
Sahin Vor . 2021-12-07
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Great food, keep on doing it for ever!
Eric Hill . 2021-12-06
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Very good food. A bit pricey though
Peter Rose . 2021-11-29
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Great home cooked food, hidden gem at Newlands Corner!!
Martin Young . 2021-11-28
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Beautiful food, brilliant service.
Charlotte Osullivan . 2021-11-14
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Wonderful real Italian restaurant, romantic wonderful food, amazing choice and fabulous flavour. Lovely staff and each visit is an absolute pleasure.
Paul Munn . 2021-11-12
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Really nice restaurant which made up for the terrible hotel round the corner. Good food, attentive waiters and lively atmosphere. Recommend.
Ann Attwell . 2021-10-30
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Just fantastic food and a great atmosphere! 🤗🤗🤗🤗🤗🤗🤗
baddad jive . 2021-10-24
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Have been coming for many years and Carlo's has never once let us down. Nothing short of the best food, served in a relaxed and friendly atmosphere, with everyone making you feel at ease. As many mention, the specials are amazing, so well worth considering. Carlo is always happy to talk through the dishes, offering recommendations. There's an decent vegetarian selection alongside a range of meat, fish, and seafood options, and every dish is absolutely delicious. In short it's extremely good value for the quality of food, relaxed and friendly service, and very pleasant ambience, and I heartily recommend it.
Graham Pether . 2021-10-24
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Amazing food. Great service. Family friendly
Jo Cox . 2021-10-22
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Staying in the Manor Hotel just a walk away lovely atmosphere great service and lovely food highly recommend . Just one thing so disappointed it's not in essex
Dawn Sorrell . 2021-10-15
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The food is delicious ,ambience is elegant the staff & Carlo himself are just amazing. A hidden gem in Surrey👌😋
Nishma Acharya . 2021-10-05
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Just had superb meal !! Great food and superb service, highley recommend would definitely return if I was around here again , thanks folks..
Garry Taylor . 2021-10-02
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Great food, proper Italian and really lovely staff
Matthew Russell . 2021-09-30
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Absolutely friendly and polite service. Clean and pleasant restaurant . Very tasty food. The chef is on top. Recommend!!
Natallia Poprawska . 2021-09-11
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Lovely meal, lobster was delicious. Bottle red wine very expensive. Waiters were friendly when arrived but no smiles on way out when we took the service charge off the bill which was £11.95!! We sat right by the kitchen so a few steps to our service. Not going again to pricey.
Tracey Mills . 2021-09-03
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Best Italian around. Carlo is a great host too!
Lloyd Porter . 2021-09-01
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Had the most wonderful lunch today.Great food and great atmosphere.Thank you.
Sarah Robins . 2021-09-01
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Excellent food, just don't expect pizzas on the menu. Nice ambience, however, the service didn't live up the the quality of the food.
John Graham . 2021-08-18
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Had an amazing meal there Food is out of this world proper Italian family run restaurant, would highly recommend a visit ❤❤
Cheryl hilton . 2021-08-15
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We visited as part of a group celebrating a wedding anniversary. Our table was well set but was long and narrow allowing little cross table talk. You can't beat a square or round table. The service was reasonable but we were left with a feeling that they were more interested in the flashy extras than the basics. We were promised garlic bread which never came and still water came in bottles at a cost although tap water was expected. The genuine Italian food was highly priced but only average in quality. My sardine fillets starter was basic and uninspiring. The smoked salmon tagliatelle pasta was so salty/smoky it was almost inedible. No taste of pasta was possible. Saving grace was the choc chip gelato. Overall, this place is clearly running on its reputation with people who want to be seen to be there and with whom money is no object.
Geoff Harry . 2021-08-01
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This Family held onto my lost phone.... They are truly beautiful people... place looks L0vely... sadly didn't have time to stick around... hope to return one day. #PyrateRulz
Pyrate Asylum . 2021-07-21
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Lovely place. Was very busy although we have still been in covid regulations. Great atmosphere, family friendly and also great for a couples too (would recommend for a romantic dinner). We was there a Friday evening it was noisy and busy which is part of the charm. I do recommend to book for a table as it was very busy. The food is very tasty but not cheap. Large selection of pasta dishes and vines. Waiters are all very kind and helpful. I really liked that the chef came out with some dishes and added parmesan or pepper himself made you feel being looked after like a family.
Vanda Horvath . 2021-07-19
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Another fantastic evening at Carlos. Great food and great friends.
Karen Seymour . 2021-06-20
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Delicious food and great service!
S n . 2021-06-13
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