The Old Palace in Lincoln

Absolutely incredible place to stay. Spent 2 nights in the best room I've ever seen! Very friendly and helpful reception.

Wow! where do I start… This gem of a hotel is just amazing! Excellent location for visiting Lincoln and free parking a bonus. Super friendly helpful staff, the lady on reception is lovely. We only stayed in a double room and this did not disappoint. spotlessly clean & so cosy. Excellent tea tray & coffee machine Hot croissants for breakfast delivered to your door was so quirky and cute. We loved every minute of our stay and will definitely be returning and plan to book the suite !

We had one of the larger rooms which was tastefully decorated and well appointed. The receptionist was lovely, she greeted us at the gate and made sure we were comfortable. Breakfast was delivered to the door at the appointed time and consisted of a croissant and yogurt with butter and jam.plenty of orange juice tea and coffee including a Nespresso machine. A quiet interesting and very nice place to stay with private secure parking right in the centre of the historic cathedral quarter.

Really enjoyed my stay in Lincolnshire, and The Old Palace really complimented it. Lovely vibe and a minutes walk away from the town and Cathedral. Gotta love that Steep hill. Our room was very peaceful and had an amazing view. And compliments to the friendly and helpful staff for making our weekend getaway that much more welcoming. Definitely recommended. Hopefully will return to Lincoln again in the near future, and would love to stay in The Old Palace again.

The location and beautiful building are great and the car park is a work in progress but having parking right outside in the Bailgate area is a definite bonus. Go up hill for some nice relaxing pubs and restaurants or downhill for more of the same but busier and louder. The breakfast provided is varied with the full English using noticeably quality ingredients and just the right amount. We only found our disappointment with the room. If you want one of the rooms with the stained glass windows or a view, make sure when you book that your allocated one. The room we were in had a very small window which looked out onto the gulley between two pitch roofs so our view was roof tiles. We were also surprised to find a section of the bathroom floor stuck down/together with gaffa tape. The room was very warm, to the point that even with the window wound right open we still slept on top of the covers.

Ett trevlig hotell i en ganska annorlunda miljö! Frukosten serveras i det som förr var koret på kyrkan.

We stayed one night on a recent visit to Lincoln and was so impressed with this B&B! Its perfectly located on Steep Hill but with a private gated car park and set back from the main strip so wonderfully quiet. It is a beautiful building with some amazing original features such as the stained glass and vaulted windows yet the rooms have all the mod cons. I have seen comments about it being cold but if anything we found the rooms to be toasty warm and actually had to open the windows - this was in windy March! Breakfast was also amazing, lots of choice and the cooked breakfast was delicious. Above all the staff were so lovely and could not be more welcoming. We loved our visit and would def stay again if we return to Lincoln!

What can i say other than what a fantastic hotel to stay in. The hotel was amazing, the breakfast was delicious and the staff and communication was a pleasure. No hesitation in going back again Fantastic

This small hotel close to Lincoln Cathedral is agreeable in many ways, and its staff were very pleasant and helpful. However, the building is perched on the edge of a hillside and is not easy for mobility impaired travellers - nor is there any public transport access. Te hotel has no evening restaurant service but there are good eating places nearby if you're happy to walk along steep cobbled streets.

Not a 'hotel' but a rather expensive bed and breakfast. Lovely old converted chapel but very cold. Radiators not working. Window blind not working which meant that people could see in from nearby path. Breakfast looked nothing like photos on website and was rather poor, small portions and with strange rules eg. if you have tomato you can't have beans and vice versa........Shower located over bath, high-sided bath with no non-slip mat - very dangerous for older people. No room service or bar, no evening meal, no hotel facilities - yet we booked as a 'hotel' (still have the emailed recipt which states 'hotel')...... We paid nearly 400 pounds for two nights - terribly over-priced to be honest.Staff friendly and helpful. Would not stay there again.

Beautifully done conversion- modern but kept original features. Staff friendly & helpful. Rooms clean & comfortable. Breakfast was excellent. Highly recommend. Will be back!

Just stayed in room 27 (27th-28th may) brilliant place. It’s smack in the middle of steep hill with secured parking. The Minster is right behind you. A former chapel done to a very high standards. Staff are lovely and very helpful. Breakfast I had smoked salmon and scrambled egg my hubby the full English. I can honestly say I can’t find anything to moan about. A hidden gem in the centre of old Lincoln love it and hope to return.

First time staying here and I’ve pretty much stayed in every hotel in Lincoln. What an amazing place, very central and within minutes of all the main attractions in Lincoln. Very friendly staff, lovely comfy rooms and a great breakfast.

A lovely hotel set in surrounding area other the castle, doesn't obviously stand out as a hotel which adds to its character and charm. Room very comfortable with lovely views, helpful and knowledgeable staff about the building. Rooms very warm. Breakfast very good and lots of choice. Would definitely recommend this hotel and hope to return for longer next time.

I stayed here for the first time and found it difficult to locate - even with SatNav. Once I had found the building, by sighting a flying flag, it was lovely. The rooms for guests are located in a hall annexed a short distance from the main reception area. My single room was at the top of the hall and beautifully decorated with a comfortable bed and agood modern en-suite bathroom. The night view from the window was spectacular looking down on Lincoln city. The breakfast is at the topof the main reception building and was one of the best freshly-cooked I have tasted - real Lincolnshire sausage. I would recommend this hotel for the experience of staying next door to the cathedral in a hisgtorical building.There is no restaurant here but Steep Hill is only a few minutes walk away with its bistros and pubs. There idoes not appear to be wheelchair acces to most parts of this building.

Justo en el medio de la parte antigua de Lincoln y justo al lado de la catedral.

We booked the suite and it was stunning, much more than we expected. The staff were very helpful and the location couldn't have been better and we thought it was great value for money so will be back. Lincoln is full of restaurants and pubs so the fact there is no restaurant here is not an issue. Lovely views from the breakfast room & the cathedral bells don't ring all night so you get a good nights sleep as well!

Endeavour to get a room in the converted chapel in the grounds, quiet& very well appointed. Central location.

A very nice place with wonderful views from the gardens across Lincoln or looking back to the Cathedral. It's quaint and they do a nice afternoon tea so good for a treat. The rooms are nicely decorated.

Very charming and comfortable hotel. Small without a restaurant or bar. The rooms are cosy, very warm but comfortable. We slept well. Free parking, wi-fi and proximity to the Cathedral make this a nice place to stay in Lincoln if you want to be near the tourist sights. We were here for a funeral in the Cathedral and so it was perfect for us. Breakfast was tasty and not overfacing. Coffee OK . Disappointed they don't use British crockery.

I have stayed here twice this year ( 2017) once in a single room and once in a standard double room. Both rooms well equipped and very comfortable, although the bathroom in the double room was smaller that the one in the single room due to the nature of the building.

Me encanta Lincoln, y estoy bastante parcial a esta encantadora ciudad, ya que era nuestra casa por seis años. El antiguo palacio fue todo lo que me imaginaba que sería y más. Ha sido reformado con mucho gusto, y con los más altos estándares. Nuestra...

Vamos regularmente al palacio viejo y estancia en la suite. Es puro lujo el baño es increíble. Todo lo que se pueda desear para un desayuno increíble ubicación. La vista desde la sala de desayuno es preciosa. Sin duda volveré seguro.

I took my Mum for an 'G&T afternoon tea' and it was wonderful. I believe they have stopped the G&T part but the afternoon tea was the best we've ever had. Everything was fresh and delicious and you also chose from many loose infusion teas which was served in glass teapots.The waiting staff were polite and helpful, it was busy that day and we were still really well looked after.Thank you for making a belated Mothers day present so enjoyable.

So this place is really unique and quirky. Visiting Lincoln is a fabulous experience and staying here adds to the historic experience. Staff are really helpful and the breakfast was good with excellent Lincolnshire sausages!We did the castle and cathedral and did the roof tour. The walls and audio tour good and obviously see the magna carta ! Walk to the harbour along canal is excellent with interesting architecture etc. Lots of really nice pubs and good choice of food....would recommend Browns and cafe zoot.Go and have a fab time you won't regret it

Not what you would expect, situated at the side of the Cathedral with stunning views especially when the Cathedral is lit up at night. Sneaky path from the side of the Hotel!

I stayed at the Old Palace Hotel directly below Lincoln Cathedral. It is a beautiful location that previously housed the Bishop of Lincoln. It is set among ruins from the pre-Reformation era, and is in a truly lovely setting. The Full English Breakfast was substantial and pretty decent. The views of the Lincoln Cathedral were excellent.

Hotel is nice and centrally located Nice and clean Room was lovely but the place had so much potential it's a shame it's not used One bad point is it was so difficult to find . No signs to the hotel and when you got there the plaque was very small outside the front door. Sufficient place but could be improved

Lovely old building now being put to good use. We stayed in the lodge which is part of the converted church in the grounds. Amazing room and really felt spoilt with the roll top bath in the huge bath room and the massive stained glass window. We even liked the sound of the cathedral ringing out the time, which considering we were so close wasn't too loud!Staff were very pleasant and approachable.We look forward to going back.

Spent couplemof nights at hotel in a lovely room with stained glass window and roll top bath. great shower and nice toiletries and fluffy towels. Breakfast great with good selection of hot and cold choices. Brilliant position right next to the cathedral and stones throw from castle and steep hill.

We stayed in the Green Room which is set in a converted church building complete with a stained glass window. A very comfortable luxurious suite with half tester bed and roll top bath in the en suite. Breakfast was in a fabulous room with stunning views over Lincolnshire. Good choices, including fresh fruit salad, yogurts, Danish pastries, cereals, toast and full English/vegetarian. The staff are very pleasant and helpful and full of local knowledge. There is no restaurant in the Old Palace for evening meals. But there are plenty of excellent place to eat on the doorstep. The Old Palace is situated at the top of Steep Hill right next to the Cathedral. With lovely shops to peruse, bars and the Castle to explore. A one night stay was not enough there was so much to see, will have to go back again sometime.

The Old Palace now only provides a basic breakfast as part of it's expensive B&B. Don't expect to be able to use any other facilities other than your bedroom as there aren't any and the bedrooms, well they are in another building, not in the Old Palace which is an office building apart from the room used for your breakfast.

The hotel is in a great location we arrived parked the car and walked , we stayed in the converted church which is different but we enjoyed , clean and good shower and very quiet.staff helpful and friendly.

I would recommend - really lovely staff, couldn't be more helpful. Rooms are on the small side but the bathrooms and showers are nicely done. Great location, especially for the cathedral and castle. We had a Continental breakfast which was lovely, great quality, there is no bar but with lots of pubs round the corner not an issue

This hotel has the best of everything. 30 seconds from the cathedral, the castle the best restaurants in town. In short an amazing location ( you can easily park just outside free of charge). The best of all is though that we ( in room 35) slept in a room with an amazing church window covering a whole wall. Very modern, very clean and comfortable very luxurious. The breakfast har everything for a 5 star breakfast. The view? The cathedral on one side and the town view on the other. We have been travelling intensively for many years, this is definitely one of the best places we ever stayed.

I took my Mum for a G&T afternoon tea and it was fabulous.We had a choice of different teas and different gins! The actual tea was really lovely too..The setting is perfect and the staff lovely .. Couldn't ask for more ..

Once found, this hotel is gorgeous. Our room, 28, was in a separate building but beautifully appointed and as the photo shows packed with character. Nothing short of perfect. ..would probably prefer a better mattress but that's just me! Delicious breakfast with the wonderful view of the Cathedral. Great location...coming out near to the top of Steep Hill!! Staff all fantastic. Would stay here again in a heart beat.

What a find. At the top of the hill next to the Cathedral with amazing views. Everything was good. Stunning room, with everything one needed. Delightful breakfast and really friendly and well informed, helpful staff.Tim P

Stunning location with a fantastic view of the Cathedral and also across the city. Stayed in room 29 in the converted chapel. The only thing we could criticise about the accommodation was the lack of view from our bedroom! Having paid £85 for bed and breakfast, we didn't expect the small window which looked out onto a leaf filled gutter in between sloped rooves to the left, and just about see part of a building to the right. Had to wait until we got to the lovely breakfast room to see perfect views across Lincoln, and also of the Cathedral. Lovely breakfast. Very friendly staff. And free car parking. We thoroughly recommend staying here. It's full of history and character. Our bedroom was small but comfy. Just a stones throw to walk through a tunnel to the Cathedral, or exit the gate by the converted chapel which leads to the top of Steep Hill.

I had a traditional English breakfast here twice while staying at The Old Palace Hotel. The food and service were fantastic. Breakfast is served in a bright room with large windows and a tall ceiling. The room offers a lovely view of Lincoln Cathedral and a city view from the opposite wall.

I booked this hotel based on the beautiful photograph . The location looked spectacular and as it was a couple holiday we wanted a quiet place where we could unwind and enjoy the scenery of Lincoln. The hotel was a little tricky to find although sign posted it was not too clear whether we had arrived as the courtyard incorporates another Heritage site part of the cathedral Bishops Library. We eventually found it and parked the car. It was a lovely hotel from the outside and the courtyard faces the stunning Lincoln cathedral. The reception lady was very friendly and directed us to the rooms which were located through the main hotel into a lodge outside. However it was very pretty and found out it was old chapel and was converted into little hotel rooms. We had the room on the second floor very characteristic and compact. Lovely bedcovers and a nice ensuite, lovely medieval looking décor and quite luxurious. We did not have air conditioning but had a stand up fan we did have to watch our heads as the ceiling slopes down my husband is 6 foot tall and had to stoop in case he banged his head. We did have a small push out window and that overlooked a lovely view of the rooftops of the city. We liked the room. We were out most of the day anyway so ony came back to change or have a coffee or tea. There was internet included so I could use my Ipad and watch TV. The room was comfortable and clean. Breakfast was served in the main breakfast room in the main building we ordered the Full English through the waiters and waiteresses. Nice portions and very filling was delicious tea and coffee and toast and cereals were available. The hotel was clean but could do with some TLC. Although clean and comfortable some more money could be spent on decorating and it easily be a four star hotel. Some nice paintings and furniture. Has a stunning terrace overlooking the city and a beautiful garden. It is a great location and very Impressive from a distance. Great views would definitely upgrade to a better room for the lovely view in the main hotel. Staff were friendly and very polite had a great time in Lincoln. Went to the RAF Coningsby, Bubble Car museum and Lincoln Cathedral. Had a nice meal in the hotel really enjoyed the old City a lot of walking around the town loved the cobbled steps and old style shops. Full of character and history. Would definitely come again. Loved the hotel.

This hotel is great. Our room was amazing, in a converted church, staff were very attentive and polite. The breakfast was good quality and very nice. The location must be one of the best in Lincoln, next door to the cathedral and round the corner from the castle.

Breakfast was great , when we asked about eating at the hotel (as we where guests) we where informed that we could only eat at certain times - if we booked. I asked when the "certain times" where - to be informed that the receptionist didn't know. Maybe if I called back to reception later I could find out. seeing that our room was the furthest away from reception - in the annexe closer to the lovely bistros and restaurants of old Lincoln - we went in to Lincoln to eat and had some truly amazing meals out.On arrival at the hotel, the housekeeper informed us that she was emabarrased to take us to our room as the hotel "is dirty, needs painting and new carpets" - also put us off eating there.

We have eaten here on several occasions and have always been delighted with our experience, the food is wonderful and I hope the chef and his staff continue to work at The Old Palace so we can enjoy his food in a wonderful building for years to come!

Visited this lovely hotel as a birthday treat and had the gin and tonic tea. it was superb in itself with several gins to choose from and teas to accompany. combined with the gracious surroundings and the magnificent views, it's a special treat.

Staff extremely helpful and professional. Wel situated for the major attractions, The Cathedral and Castle. Very charming and olde world environment. Very good food all reasonably priced Would highly recommend.Ask for room 14, great view of The Cathedral.

Took my mum for Sunday lunch. Staff were lovely and the setting is great but the meal was bad. We both had roasts. The vegetables were obviously reheated from earlier but not very well as the meals were not hot. The vegetables (a bit of boiled veg, potato etc) were tasteless. The Yorkshire puddings were burnt and very salty. The portion size for my beef was poor. I should have sent back but my elderly mum gets upset if I do that. Puddings were lovely though.

Stunning location. For this point I would recommend. Everything was good but could have been exquisite. I don't need to be told how busy they have been and rushed off their feet. I am there to enjoy my time with family. They had run out of some types of cakes so substitutes were used. Not everyone got teaspoons. Very minor points and I would go back as location is amazing.

Afternoon tea here is lovely , especially when the weather is good as the garden over looking the city has fantastic views , drinks are a bit pricey but the surroundings make up for it.

Nice place my Husband and I went for afternoon tea it gives the impression of up market and is really quite nice. I felt it lacked the finer points, the waitress was lovely but didn't really pay attention to detail. Only one teaspoon between two of us, she topped up the tea pot with extra water but didn't put the lid back on we put it on after she had left the table. No milk provided until we asked for some. Food was nice. When I go some where like this I do like things to be just right.

We visited recently with friends. The experience was good but could be improved. The room although in an ancient building was very stark and lacked atmosphere- no paintings or other furnishing/decorations- just tables and chairs. Food was okay with a good selection of sandwiches and cakes.The service felt a bit disorganised (acknowledging that the waitress was lovely) with the various elements of the meal arriving at different times- making it challenging to "pace" the meal. Just missed the mark for us

The venue is without a doubt out of this world! The appearance of the afternoon tea layout, also exquisite. The "afternoon tea" experience however is anything but!We were one of 2 tables of diners, 1 a party of 2 and us a party of 5 (hardly flat out, hey!). It was at the start of the lunch/afternoon meal session and yet we had to ask 3 times for milk and the sugar to go with our "afternoon tea" and when the sugar finally made an appearance we then had to request again for the milk before that came. Getting hold of a waitress became a game at one point, as unless they were taking something to a table they were not in the restaurant.Haha, the beautifully displayed scones came out to the table, and wow they were warm, they looked amazing. The jam and clotted cream were delivered to the table, however most of us preferred to have butter, so made the request, again 3 times we had to ask, by the time they did bring the butter to us the scones were cold, and due to the lengthy wait most of us had eaten our scones anyway!Would i go again? A beautiful location, but lessons in waitressing/attending to customers and attention to detail a must before I attend The Old Palace again.

Having booked an afternoon tea for two as a gift , to say we were disappointed was an understatement , the sandwiches were freshly done , the real problem were the cakes and scones , revolting ! Waiting a while for the scones , when they did appear they were very small and still under baked in the middle ... On the plus side the waitress was very helpful and the setting was beautiful .

Tucked behind the cathedral entered via the palace. Hard to find and park when some ecclesiastical event is on. However very convenient for the attractions. Refurbished rooms were well done.

Gin and tonic afternoon tea bought for us as present from my daughter and husband. We were well catered for as I am coeliac and I had the same selection of sandwiches and cakes, which were very tasty, as my wife. The choice of teas and gins was good and we thoroughly enjoyed the afternoon. The staff were very attentive and helpful. The room is not what I expected with large portraits on the walls and easy chairs to relax in. The views of the city are fantastic.

Dined here with friends. Loved the food and service and the views of the Cathedral and City are amazing.Drinks a bit pricey but otherwise no dislikes.

Gin and Tonic afternoon tea! Bought as a gift for my. Sister and I, lovely choice of sandwiches , cakes and scones with selection of teas and of course the Gin and Tonic.Very quaint place with amazing view over the City - lovely afternoon.

My husband bought this as a Christmas present for me on travel zoo . The whole experience was very enjoyable and relaxing. The choice of teas and gin was good, I had the pink grapefruit gin which was lovely. Good choice of sandwiches which were fresh and well filled. The scones although small were warm and very tasty. We then had 4 small cakes each which were delicious. The view across Lincoln was beautiful and the chairs very comfortable. We were served promptly and everyone was very friendly. I would definitely go back although not sure I would pay the full price of 17.95 each.

I treated my friend to afternoon tea here for her birthday. The room is beautiful with stunning views of the city of Lincoln.Samples of tea to view and test the aromas and menu listing the flavours of gins to choose from.Served very nicely with glass tea cups/pots.Nice selection of finger sandwiches and little cakes of various kinds, scones with jam and cream.Only a couple of let downs, hot water kettle was almost empty so we had to wait whilst more was fetched ( which was quite sometime). Also, we were informed that we could have tea strainers but unfortunately they were all in use.In an establishment of this standard this is not what you would expect.A nice experience but needs the little things putting right.

Had the afternoon tea which was excellent. Good variety of finger sandwiches and home made cakes and scones. Choice of teas also varied and serve coffee if you prefer. Excellent friendly service and wonderful views over Lincoln. Also serve Gin & Tonic Afternoon Teas. Will be returning.

We went for my mum's 89th birthday on the14th February as she wanted to use her voucher that my son & family had given her for Christmas. The place was difficult to find & I struggled to park. The staff were very helpful & pleasant. There is a wide choice of quality teas & gin presented well. Mum is vegetarian, not eating fish, meat or eggs & I did ring beforehand to inform them. I've had better sandwiches at smaller less expensive venues, with only 2 cheese types with pickle for mum, but the homemade scones made up for them & we had to take some cakes home for laterWe were not fortunate to get a window table, but if you can book for one to enjoy the views over Lincoln.

The food is brilliant but the décor and the room were very un inspirational . The table we had my wife had a brilliant view out over Lincoln and I was looking at the panelling that to be honest was a pretty poor second best . The staff were very attentive. Have to end on the food it is very good and to be honest not bad value for money .I just wished the dining room was better finished and a little more opulent.

Beautiful views and mediocre food. The ambience actually takes some beatingChoice of gins and teas was absolutely excellent. Presentation superb. The sandwiches were good though their were not enough. The scones were lovely and really were the highlight as far as the food went. The cake selection looked good but apart from an extremely sweet chocolate orange brownie the rest were largely tasteless.Service was extremely slow at the start and there was a high pitched whistling noise which was irritating in the extreme. Shan't be returning.

We went here after we were gifted a voucher for Christmas enabling us to sample the Gin & Tonic Afternoon Tea. How lucky we were that one of the window seats was free, enabling us to have the most impressive views over the City of Lincoln on a beautifully clear evening.The teas were sublime and the selection of Gin & Tonics was such that we could not help but sample them all! I can personally recommend the Chocolate flavoured Gin!The Afternoon tea was well presented and as delicious as expected with the waitresses very polite and courteous throughout. I highly recommend this wonderful place for a spot of tea or coffee with friends or family; it's a hidden gem and a quiet haven.

We had an afternoon tea which should have been a Gin and Tonic Afternoon Tea but as we didn't drink gin they changed it to prosecco. It was excellent with a choice of teas which they present to you in a box of phials with explanations as to what they are. You then get individual glass pots of tea which infuse your choice as you chat amongst yourselves and enjoy the selection of finger sandwiches, small cakes and scones with cream and jam. They will even keep the scones warm for you and bring them out when you are ready

The dinning room is very plain and needs making brighter some flowers or plants and may be decorating. There needs to be a bar where you can have a drink before your meal. It is difficult to find so needs some signs at the moment the only signs say Bishops Palace and they are small and old.

Visited here for an afternoon tea with friends and although we hadn't booked and were very busy, they still found a table for us. Beautiful setting with great views of the city of Lincoln. Lovely choice of unusual teas, good service in a wonderful historical setting.

Having met their representatives at the Lincolnshire Show Ground at the Christmas Food and Craft Fayre I had high hopes for our celebration meal booked for today. How wrong I was. We arrived by taxi to be greeted by a lobby with no signage other than a Stokes Coffee swing sign and a small square declaring Old Palace out side. A glass panel in the door or even a sign saying entrance would be a big step forward. Having made our way inside we were directed to a lounge area having been told someone would be with us soon. The lounge could be very nice except there was the remains of someone’s afternoon tea still on the table. Two of the arm chairs are very thread bare with the arms worn through to the stuffing. The others could do with a good vacuum as the sides seams are full of crumbs. Eventually the waiter arrived to ask if we would like a drink. We would have liked a kir but a request for this produced a blank look so we asked for a glass of dry white wine. I notice that two white wines are offered by the glass but we were not asked if we had a preference. The toilet outside the lounge could be quite nice if only someone bothered to turn the heater on and fixed the hot tap so it did not swivel round as you tried to use it. Our table was booked for 19.00, we arrived slightly early, at 19.15 we were asked to come up to the restaurant. Why were we not shown the menu whilst we were sat in the lounge? Why did the waiter not offer to carry our drinks upstairs? As we walked up to the restaurant I noticed two discarded hangers on the piano at the top of the stairs, they were still there when we left over an hour later! We were shown in to an empty room and told to pick any table for two, what a great welcome that was. Having sat down we were presented with the menu, it would have been good if we had both been given the same menu. Mine had a series of abbreviations under each dish but no explanation as to their meaning, just as well mine was the wrong menu then. Having made our choice and ordered I then ordered a bottle of Chablis, shown as 2011 on the wine list. I was presented with 2012 which I queried as whilst I accept vintages run out I do expect staff to know and advise guests before presenting the bottle as a fait accompli! It was also a shame the wine was only just chilled as if it had not been in the wine fridge. Our starters were decidadly average, the duck being very cold as if just removed from the fridge and the rissoto being overpowered by lemon/garlic and not at all creamy as one would expect. The main course, when they arrived 20 minutes later, were good but why present them on black plates, the presentation is lost as it can not be seen. The dessert presented well but if you closed your eyes you would never have know it was meant to be a rich chocolate mousse. All in all a very disappointing evening especially as we were the only two guests in the reataurant, I dread to think what would have happened if it had been busy.

I had high hopes for our celebration meal booked for Tuesday. How wrong I was. We arrived by taxi to be greeted by a lobby with no signage other than a Stokes Coffee swing sign and a small square declaring Old Palace out side. Having made our way inside we were directed to a lounge area having been told someone would be with us soon. The lounge could be very nice except there was the remains of someone’s afternoon tea still on the table. Eventually the waiter arrived to ask if we would like a drink. We would have liked a kir but a request for this produced a blank look so we asked for a glass of dry white wine. I notice that two white wines are offered by the glass but we were not asked if we had a preference. Our table was booked for 19.00, we arrived slightly early, at 19.15 we were asked to come up to the restaurant. Why were we not shown the menu whilst we were sat in the lounge? Why did the waiter not offer to carry our drinks upstairs? We were shown in to an empty room and told to pick any table for two, what a great welcome that was. Having sat down we were presented with the menu, it would have been good if we had both been given the same menu. Mine had a series of abbreviations under each dish but no explanation as to their meaning, just as well mine was the wrong menu then. Our starters were decidedly average, the duck being very cold as if just removed from the fridge and the risotto being overpowered by lemon/garlic and not at all creamy as one would expect. The main course, when they arrived 20 minutes later, were good but why present them on black plates, the presentation is lost as it can not be seen. The dessert presented well but if you closed your eyes you would never have know it was meant to be a rich chocolate mousse. All in all a very disappointing evening especially as we were the only two guests in the restaurant,

What a treat! Afternoon tea for 2 for £13! Delicious sandwiches and cakes and Scones to die for!! The English Breakfast tea was lovely. Staff professional and the setting was lovely

Our party of 6 had a table for Saturday 6th December 2014 at 8pm, which we were so pleased with considering most restaurants were full due to it being the Lincoln Christmas Market. The building itself is beautiful, the surrounding areas are beautiful and the waiting staff were absolutely lovely. All of our meals were superb and of such high standard, apart from one of the meals. My husband ordered Partridge, which was lovely, however towards the end of his meal he found what can only be described as plastic in his meal. After finding four pieces we alerted the waitress, who went on to speak to the chef. Sadly the response from the chef was that the 'plastic' was not indeed plastic but 'skin from the chorizo'. In hindsight we should have asked to speak to the chef himself. My husband eats chorizo enough to know what the chorizo skin tastes like and the fact that the plastic was in no way edible, it was obvious this was a very poor excuse. The waitress didn't offer any other way of apology and not even a drink to compensate for the fact there was a foreign body in one of our meals! Such a shame as all the other meals were superb. Perhaps the chef would gain from some customer service/honesty training! For such a high end restaurant this is such a disappointment!

You need to book well in advance as the room is very small and only has a few tables. That said very efficient and friendly staff and very tasty food although the menu is limited. It would have been nice if the hotel has contacted us earlier and enquired about a meal booking as we were guests. We stayed for 2 nights but were only able to get a table for one night.

Food and service were almost excellent, probably should be described as "almost there but not quite". The ambience was a little too formal and quiet. I hesitate to suggest it, but a little (quiet) background music might help.

Gin and tonic tea what more could you ask for .... the drawing room was lit by chandeliers with the sun setting over Lincoln this made a wonderful setting for an afternoon tea.The food was fresh, plentiful and presentation brilliant. We were not rushed at all and when requested there was more sandwiches and plenty of different teas to choose from.

Recently returned to The Old Palace for afternoon tea after a somewhat disappointing visit in July and I must say we were pleasantly surprised by the improvements to the seating arrangements and the service. A very pleasant setting for afternoon tea.

Came here on September 29th for afternoon tea it was my mothers birthday and there was 6 of us. We were greeted by lovely staff and we were mostly looked after by a lovely lady who was fantastic the whole time and nothing was to much trouble, We did arrive early but was told that it was no problem so we decided to go and sit in the garden for a little while as it was such a beautiful day and a lovely place to take some family photos. The room we had our afternoon tea in was lovely not to big and had lovely views. We had a choice of different teas and a good selection of sandwiches, cakes and a homemade scone with jam and cream and was offered top ups on our teas which we all had. I thought the price of the afternoon tea was very reasonable. Do make sure you know where the old palace is as it is hid away I asked for directions when I booked it. It is in a beautiful location right next to lincoln cathedral. Overall I thought it was great as did the rest of my family. I am already arranging another afternoon tea here for when my grandmother comes to stay. I was very pleased that they had onsite parking as my mother does have some mobility problems they also have a lift to get down into the garden and a ramp. I really enjoyed my afternoon and more important my mother absolutely loved it. We will be returning

We booked for afternoon tea on a Saturday. It was not the cheapest we have been to however the quality of the service was first rate. We opted for the specialty teas and would recommend these to anybody. The various food stuffs at first glance looked small but at the end we both were will satisfied. Would go again

A two night break in Lincoln brought us to the Old Palace Hotel, discreetly found just below the splendid cathedral and next to the ruins of the mediaeval Bishop's Palace. Monday being a fallow evening for most of the local restaurants we tossed a coin between the newly opened restaurant at the Old Palace and the Reform restaurant at the Castle Hotel. Heads was for our hotel and what a stroke of luck that proved. The upstairs dining room might be small - only about 20 possible covers - but it had charm and offered comfort. The meal was excellent in every respect, beginning with the professionalism of the young but we'll-trained waitress and continuing with the quality of the food. The 'Dambuster Cheese Salad' and Pate first courses and the chicken breast and pork loin main dishes were our choice and we were not unrewarded, delighting both visually and in the mouth. Highly recommended. Tonight, the Jew's House restaurant on Steep Hill.....

The food and service were absolutely fabulous! Attentive, but not intrusive staff, gorgeous setting and extremely good value for money.

When deciding where to eat, in Europe or the UK, we always use Tripadvisor and eat at a Top 10 Restaurant! Having lived in Lincoln 12 years, whilst knowing this was a great hotel and wedding venue, we were not aware of the delights of the restaurant!It was absolutely superb. Compared with the best in Barcelona and many other cities. The Da Vinci Code settings with outstanding fine dining.We had pigeon and Lincolnshire salad to start, both delicious and rack of lamb and fillet of pork as main. Would love to have tried the sweets but just too fullOverlooking the Cathedral which was well lit so beautiful!A must try

We like to be close to culture and history, and this place couldn't be closer! Adjacent to the cathedral, the castle and the mediaeval bishops' palace, you're right there. Excellent breakfast. We stayed in the converted church a stroll (outdoors) from the main building. The Green Room there is great, overlooking the city and bit further from the bells of the cathedral. Only a one-night stay, but loved it!

We went round, but there is so much renovation work being carried out that there is not much to see. It will be worth seeing when finished.

we very much enjoyed our breakfasts here every morning of our stay in Lincoln. They served a great English styled breakfast and also had lots of fruit and pastries also available

We attended The Faulty Towers we evening as a celebration for my husbands birthday. It was excellent and exceeded all our expectations. I did wonder whether the food would suffer with all that was going on but it was top notch, hot, well served and of excellent quality. We are still laughing and talking about the fun and highly entertaining evening that we had. Well done to all involved for making it such a memorable evening.

Myself and my fiancé dined at the old palace to celebrate our engagement, to look at having our wedding there and to bid him a farewell before deployment. Booking the table was pleasant, the rest of the experience AWFUL, with my lasting memory being followed out of the building and shouted across the car park to ask if we'd paid - we had! Food is ok, traditional, service is rushed and atmosphere none existent.We were given a tour by the food and beverage manager in mind for a wedding reception, he couldn't have been more rude and dismissive. A real shame as it could be a true Lincoln gem, it's anything but!

Myself and my wife had our wedding reception here.It's a beautiful building with beautiful gardens and views over the city. The staff are great the service is great the food is tasty. A hidden diamond if your planning a wedding get yourself booked in here. Thanks Danielle.