The Old Mill in County Durham - Phone Number, Reservations, Reviews

Haven't been for years but went again with my partner last week for Sunday dinner,no problems and food was lovely We went again last night for a meal,I ordered bubble & squeek and partner ordered gammon,and today I am ill,had no food since the meal,I have diarrhea and feel absolutely ill Shame as food has been lovely but I won't be returning

On our way to Kirk Yethom we stopped for a drink & something to eat. Wow this place was the best choice ever. All 3 of us are vegetarians, 2 eat fish. It is not easy to find somewhere that provides a good choice. The Old Mill was one of the best places we have ever eaten. My husband had the veggie pie. He said this was amazing. I had the jacket potato with haddock. A strange combination, or so I thought. In fact it made the best filling I have ever had. Our friend had the salmon & prawn pasta. Again, simply the best. Shame we live near Dover, Kent.

Fantastic homemade meal hot n tasty!

Absolutely fantastic,lovely food, staff great,

Great food but the mashed potatoes tasted like Smash fake potatoes which was a disappointment. The steak and ale pie was overly salted also. Everything else was fine.

We stayed at The Old Mill for 2 nights for my granddaughters graduation. It was perfect. Our room was very nice and the bed very comfortable. We had breakfast and an evening meal all very good. We'll presented and delicious. The staff were all very friendly and efficient. Highly recommended

Had Lamb burger with goats cheese and chips. Really good burger, great goats cheese and nicely cooked chips. Everything cooked fresh. Staff very attentive. Well worth the money. Definitely will go back.

Disgusting food! Beef burger was inedible, bones and grissle, foul cheap meat, stale chips, dirty environment, table was greasy, just awful, don't waste your money.

Love this place, great food, great service, visit very often

Excellent service and gorgeous food, what more can you want from a restaurant x

Fantastic food, fantastic service. Stopped off here as part of our walk on a sunny afternoon, we only fancied a bite to eat so got a starter each - nachos and BBQ chicken wings. The wings were so tasty and the nachos were the best I've had in a long time! Not just dry tortillas like other places, plenty of salsa and melted cheese as well as guac and sour cream. Gorgeous! Presented beautifully and served promptly. Lovely little beer garden area for sitting outside in the sun in. A great local spot!

We only stopped for a meal looked a nice hotel, the meals were fab

Three visits March/April First visit great-lovely steak pie Second visit-very little steak in the steak pie Third and last visit-steak pie dried out and very little steak

Excellent food good service Thank you

Fantastic food been back several times 👌

Food is great and rooms are good too.

Went today The meal was outstanding , the service top class and the decor lovely and clean

Went for food on a Bank Holiday. Food was good, we will be returning. The chips looks like "triple cooked" but weren't crispy which disappointed 3 out for 4 of us - I still enjoyed them though. I had the lasagne which was nice but nothing special however the Lamb burger, my gosh! Just delicious! I will get that next time - no doubt!! Parking is a bit strange, there is a good sized car park and then there's bits outside which I presume is overflow but it's not clear.

Absolutely beautiful little pub! Came for our tea and the food was absolutely gorgeous! Definitely coming back! My new favourite place 😍

Only had food which was great. Portions are a good size and sensibly priced. Profiteroles are amazing!

We tried to book a table on Sunday 24th March 2024 for a table for 9 we were advised you can only book if there are 10 people but we were advised that if we just turned up there would be tables available, we then had another person wanting to come, my daughter rang up on the 27th March 2024 to book a table for 10 for the 28th March she was advised that they were fully booked, so I am horrified what would have happened if 9 of us had turned up and then turned away due to no tables, My view on this is either you don't need our custom I mean 9 people we would have spent quite a lot of money, but we will not be trying to have a meal at the restaurant again

Sunday lunch, had the turkey, big plates, plenty of food, big pub with lots of different rooms to sit and clean. Would return

Amazing meal and service highly recommend

Lovely food, reasonably priced lunch time menu

It was a bit chaotic,not much room for movement, between chairs. Trying to catch waiter's attention, for a drink, was unreal.car Park was too small for the amount of cars that visited .

Stayed here for an emergency night while work was happening in our house and wat a lovely find ! Staff were all very friendly and attentive . Room was clean and well appointed for the night . We had dinner, although very busy no need to book for groups of less than 10. Food was lovely , well cooked with great service . Some fabulous pub classics on the menu . Breakfast the next morning was again to a high standard . Would definitely recommend and will be visiting again

Love it here, food is fantastic!

Easy Sunday dinner very busy but staff doing the best they could.

I rate the food very high, for the price it can't be beaten

Beautiful hotel, incredibly friendly staff and convenient location. The room had everything you could need and I must say the bed was very comfy! My only criticism was a lack of PowerPoints as my room only had 1 spare socket near the room entrance (would prefer bedside sockets) but don't let this put you off . The food here is incredible and the room includes breakfast! I will definitely visit again!!!

Great place to dine,food great ,well priced

Great service, lovely home cooked style food - chips are special 😁

My husband and I called into The Old Mill for lunch today. It was our first visit here, The meal was very tasty and well presented.

Stayed 2 nights.accomodation very good as was the food.staff were excellant and very helpful.enjoyed our stay

Lovely food again at the Old Mill this weekend. Service was a bit off on our visit, no one checked if food was ok, had to ask for bill then gave up waiting to pay so paid at the bar. Service just needs to be a bit more attentive and personal.

Popped in on the off chance for Sunday lunch . On arrival looked busy but were seated straight away. On ordering we were advised of possible delay for food but it arrived in 5 minutes . Lovely Sunday lunch was had leaving no room for pudding unfortunately.

Very nice food and good choice on gluten free menu.

Excellent Christmas meal We attended here mid week pre Christmas for works do; the food was lovely, hot, veg not overcooked, plentiful and tasty. The dishes varied from festive menu to fish & veggie option and everyone in the party was pleased with their choices. The service was attentive but not intrusive, well done in a busy day. Attended again on 29th Dec for belated family Christmas meal - we ate from the main menu: all starters were hot tasty and well presented; the mains - 4 different ones were plentiful, hot, nice crisp veg etc. again the service was great.

My wife and I go there every couple of weeks for a meal. Never been disappointed.

Went for a staff meal out. Despite being really busy (to the point I parked my car, pretty much half in some bushes) meals were brought out all together. desserts menu were brought after meal and all brought out quickly after ordering. I was looking forward to an Xmas Dinner but we were told as a big group we could only have it if everyone in group ordered the same set meal depsite orders being given well before night we attended. So had to order something else, despite this food was tasty and plentiful, couldn't fault it, staff were lovely and we were well looked after. Really enjoyed the few hours I was there, and I will definitely return to try some more of the menu.

Went for a meal over Christmas period, festive and normal menu were available. We had starters and mains from the normal menu and it was delicious. A step up from most pub grub.

Great atmosphere, brilliant staff and amazing food in a very family friendly environment

Since we moved away this is one place we miss to eat so was a must on this visit. Seated straight away even though it was busy. Staff very attentive and much better not having to order at the bar. Excellent food, atmosphere, staff. Never had a bad meal here.

If you are fully prepared to wait nearly 2 hours for an extremely average meal then this is the venue for you.

The Christmas Dinner here was second to none. Could not find any fault with the food. And the staff were brilliant

So, we were booked in for Christmas dinner, 9 of us. On arrival the management had placed the poor waitresses in the foyer to greet customers and give them the news that they had had a power cut that morning and food was off. This was 10 minutes before we were due to sit. They claimed to have phoned 20 minutes prior to this. So 30 minutes before were due to eat they apparently called to tell us food was off. The power cut had happened that morning but no one called. Instead of management being upfront and at the door they put 17 year old girls in a position to deal with what would only be disappointed customers. Whilst we understand the power cut was probably not their fault customers should have been contacted as soon as it became apparent the situation was unfixable.

Went to sister-in-law for a few hour's, she took us out for lunch to the old miĺl ,excellent service and excellent meal.would definitely recommend thank you to all the staff

Pre ordered our food, had to chase the waiting staff after 30 minutes there as no show, brought the wrong starters after that. The food was excellent when it finally arrived but poor service for the Christmas Fayre.

Service was absolutely faultless. Despite them being incredibly busy. Food was tasty, good value and filling.

Spot on.. go try for yourself you won't be disappointed...the staff very good carnt fault them .

A large pub/restaurant not far from the A1. Large car park. Extensive menu of traditional pub grub at reasonable prices. No booking, just turn up.

All round excellent. Stayed for one night after a Xmas dinner with a large group. Good Xmas menu. Food was spot on and lots. Good service. Bar prices ok. Room was modern and well presented. Definitely recommended. Excellent breakfast as well.

Went for Xmas fare very good value for money food hot plenty . service was very good would highly recommend.

This place is normally forgotten for us but we had a gift card so went. The place itself is lovely and has the charm you expect. The menu is decent and well priced. Service was pretty good but has a lot of young staff which isn't bad but just a bit slower.

Went here for a meal. Good veggie selection, lovely atmosphere.

We dine here on a weekly basis, service is always great, the food is always great. Portion sizes are amazing and for the price I’m not sure how they do it I can’t find fault at all. My wife is gluten intolerant and they even make fantastic gluten free gravy

Great dining experience very old felling

Called here for lunch. As it was a Sunday it was very busy but we only waited a short time for a table. The food was very good and the staff are efficient and friendly.

I’ve been here a few times now so I think it’s time to leave a positive review because this place never disappoints service is friendly and quick I often order Thai curry it’s great everytime. So if you are ever passing through ferry hill give it a visit.

Been here a few times for meals from the a la carte menu & always enjoyed them. Decided to give Sunday lunch a try today (served 12 to 7pm) on arrival it was very busy but we were shown to a table very quickly & drinks order taken soon afterwards. Ordered our Pork & Lamb Sunday lunch which arrived in super quick time. Asked for another boat of gravy which was brought without question. Had cheesecake afterwards. The food was excellent & every member of staff we dealt with were very pleasant & nothing was too much bother. They all work as a very efficient team to make your dining stress free. Will definitely be visiting again.

My last visit was for an evening meal. My partner and I ordered chips with our meal, but to our disappointment where usually we would be presented with delicious twice cooked chips, we were given skinny frozen chips (cooked of course). We won't be hurrying back

The Old Mill has been my go to restaurant for many years now and I can honestly say, I have never been disappointed with the food or service here. A beautiful building inside and out, a good choice of food so you're sure to find something you'd want to try and for the quality of the dishes here the price is exactly what I'd call reasonable.

We stud for 20 minutes to get into the restaurant. To be seated in a an almost empty restaurant. Asked for a seat for our disabled guest and walked away not to be seen again. The food we had served wasn't up to the standards we have came to expect after visiting this astablshment for 20 years. When we complained we were ment with the most disgusting attitude from the staff and management. When asked for poor food to be taken off the bill given more awful service by the bar member serving us. We were met with an agressive response from all members of staff we communicated our issues to. We were told "don't come back as we don't feel we can serve your requirements anymore" We'll gladly not be coming back.

Food is always on point here, staff are attentive and give plenty of time between ordering drinks and asking for food order, you never feel rushed.

We go to the Old Mill quite a bit for a drink. In the summer it is a great place to sit out and enjoy the nice weather. We have been for food with family and also just us two. The food is excellent. There may be a wait at busy times, but that happens anywhere. The food is well worth the wait. The staff are what makes it for me, though. They are friendly, knowledgeable, and helpful. Good for disabled access as well.

Really loved the food here. A proper portion of food, none of this small portions for presentation. Really nice, decent prices, so full. Loved it

Went on a busy night. Food was gorgeous, every mouth full. Servers were friendly and polite but the wait after the meal was so slow we didn't bother with dessert. Will be going back to try again, give it another go on a quieter evening. I do love a pudding.

Have been to the Old Mill on a number of occasions and have never been disappointed. Staff are helpful and attentive and the food served is tasty and of good quality. Highly recommended.

Well placed for Durham University parents dropping off students. Great cooked breakfast and comfortable room

First time visit for food following recommendation from work colleague. Absolutely lovely! Everyone else's food looked amazing too. No complaints at all. Will definitely be back.

The food here has really turned around in the last 3 years. Lovely food and good service. I feel like the decor could do with a refurb next

First time there. Fabulous place. Great atmosphere and great food. Will definitely go back.

Fantastic place. Great food and drinks, a very friendly place.

Arranged to meet friends at The Old Mill, Greeted by friendly staff member who showed us to a table, ordered food and drinks from another very polite and friendly staff member, The food was fantastic, Chicken Fajitas, Sweet and sour chicken, Steak and kidney pudding, mushroom stroganoff all fantastically presented and cooked to perfection. Great portions at good prices. We will return.

Three meals all enjoyed, mistakes made with desert order. Otherwise a very enjoyable evening. I would recommend. First class food and service

The old mill is a handy place to call for food .rarely dissapoints. Worth a visit.

Seriously nice food, party of 8 and most having different meals and every single person loved there meal, mine was steak and ale pie, plenty of beef and it melted in my mouth, well recommended a visit, service excellent and quick. Didn't see or use rooms, but still gave 5 stars so as not to affect overall rating.

First time here, deffo not the last. Lovely food, great atmosphere, and friendly staff. Not a very big menu but was lovely. Will definitely return!

A party of 8 two kids and 6 adults on coeliac (gluten free). We hadn't booked but we're seated quickly and got menus and drinks orders done and dusted on a timely fashion. Drinks arrived quickly and the real ales were so excellent and local breweries which was even better. Food arrived promptly and all together and was hot and extremely tasty with no complaints from kids or grown ups. Desserts looked amazing and were polished off quickly by those who had them. Overall and excellent experience and will be back again soon food and customer service was excellent.

Good place and food we had a lovely time pleasant staff

A Must stay and enjoy a meal. Great food, drink and service. The prices are good. A hidden jem.

Didn't have a room, went for a meal and the food quality was excellent .

Lovely meal tonight, parking was mental on arrival with some very inconsiderate parking. They were upfront about a possible delay with food but it was definitely worth the wait. Fabulous as always. Only dropped in for food so no experience of staying.

Fabulous rooms, food and service

We have eaten her on several occasions and the food is always very good 👍

Had a lovely lunch here. Good portion sizes and the food is excellent value. Friendly staff as well. If you are in the area you must visit here.

Great place to eat with your family

Absolutely beautiful hotel, amazing food, excellent service from staff from the moment we arrived, check in was hassle free and the room was clean and spacious, the hotel is ideally situated for access to various places to visit too, all round our stay here was fantastic and we enjoyed it so much we plan to return in September.

I have been going to the old mill for over a decade now and this place is perfect! The waiters are friendly and kind, the food is great and the whole building is well kept and decorated. If I could give more stars I would, because this place is incredible. 2023 edit: Been going here for probably 13 years now and the place is still just as good!

Fantastic pub with beautiful rooms. Food, service, rooms absolutely 5 star. Just a little off the beaten track but a great base for Hardwick Festival.

Very nice place. Staff are polite and courteous. Food was excellent and room was spotlessly clean and very nice. I wouldn't hesitate to stay here again . Highly recommended.

Went for lunch. Good quality and section. Only 2 Ales available. Good location. Fairly easy to get to. Fantastic selection of hanging baskets .

A friendly greeting and shown to our table promptly. The staff all friendly and helpful. We had Potato skins and a side order of Garlic bread to start , the skins super crispy and served with two dips. We had the Poached salmon and Seafood linguine for mains, the linguine was on the Specials board and was exceptional value given the amount of Seafood, mussels, king prawns and monkfish. I asked to have chilli and jalapeños to be added and the flavour was amazing . We only had room for one sweet , so shared a Flake cheesecake, a perfect way to finish our meal. We had a great night , thanks to the service from the staff and the quality of the food.

Had the Lasagne and it was very greasy. My wife felt unwell for a couple of days.

Tucked off the roundabout, I wasn't even aware this place existed. Building is clean and well presented though location and style make it very dark inside on the whole. Just had a drink this time which was lovely. Staff were the highlight. Great banter and exceptionally friendly. I'm told the food here is decent so will be back to have a meal in the next few weeks.

Very comfortable hotel, lovely food.. good choice of drinks, reasonable prices.. attentive staff. However, we were a party of 5, and were told "no need" to book a table.. come the evening.. we had to wait for a table.. about 20 minutes.. then at the table we were told our food would take about an HOUR to come!! Why aren't hotel guests allowed to reserve tables? Why weren't we "warned" if the possible food delay when we checked into the hotel? Like I say, the resulting food was very tasty and well presented.. just disappointed that as hotel guests we were not able to be prioritised.. it would be better if residents are treated better... lots of other hotels do this as part of the customer service package.

Nice quiet location. Staff very attentive and quality of food excellent. Definitely worth a visit.

Lovely place, nice room comfy bed good food including breakfast. Staff very polite and helpful 👍

Delicious food. Always completely stuffed even without a starter or dessert. Attentive friendly staff. Quite expensive but it's not your average basic pub meal. Food is amazing. The fish and chips is better than any chip shop! Even if you order off the smaller menu - panninis, hot baguettes etc it's a huge plateful and very filling. Sunday dinner is lovely too.

Firstly, lovely venue, starters were nice and everybody else’s meals were good, but…. I had ordered the mixed grill and started the meal. I ate quite a bit and then tried the lamb chop. I was gagging at the table and nearly sick there and then. It tasted of very strong fish and really made me gag. Not one to complain I just wrapped the rest of the meat up, to take back to the dog and was walking around the car park trying my hardest not to vomit. While I was in the car park my wife pointed out the lamb was bad and was then informed by the manager and chef there was nothing wrong with it. Remember I’m in the car park trying not to vomit. Nobody at the table, myself included wanted a refund for the bad meat, just an apology would have been enough, but to not take the complaint seriously was very, very poor customer service. On a plus point the manager did refund the cost of one dessert, which i couldn’t have due to my nausea, which was a good touch but did not in the slightest make up for the lack of responsibility regarding the inedible meal. I detest writing this as this is not my way but feel its important people know and management learn from this. We wont be going back……….