The Old Manor in Hertsmere

Had a nice meal before we went to the show , very welcoming with a log fire & staff were pleasant & polite , food was reasonably priced , the only thing we thought would be nice being we were going to the Dolly tribute show if they had some of her music being played in the background

We arrived an hour and a half before a show across the road. We booked in advance, but we're the only people in the dining section of the pub. The waitress was superb, very helpful and pleasant. The food took a long time to arrive. We had to tell them that we had to leave shortly. When the food arrived, my T-bone pork steak was not thoroughly cooked through, so I had to leave it. After a short argument with the chef, the meal was taken off the bill.

We visited the restaurant at The Old Manor before we went to the theatre opposite. We were severed and looked after by two lovely girls Ruby and Claire, they knew we were against time to get to the theatre and reassured us that our food would be with us on time. Food was hot and delicious. After the theatre we returned for a drink at the bar and the bartender was also very polite and interested in us. Ruby appeared a little later remembering us and asked how we enjoyed our evening. The whole experience was just lovely. Our only criticism would be more choices on the menu.

I would just like to say how wonderful 2 young ladies are who work here , they were so kind to me a couple of weeks ago when I was in need of help , and I wanted to recognise them both .So thanku again so much Ruby & Ellie you are both stars and a great asset to The Old Manor ✨

OK place, but the menu is very poor, just burgers, sausages and fish and chips. Surely they can do better than this. It was better before the Youngs takeover.

Lovely friendly staff and our Sunday Roasts were delicious. Too full for puddings though, will plan better next time!!

I hate to give negative reviews, but we advised staff that we only had limited time due to having tickets for the show opposite - service was slow - and food was not at all good ( cold chips - yuk!). There wasn’t time to complain or send food back. The server did ask how things were when we paid, and didn’t offer any further comment when we said average. Actually average was pretty generous!

Nice building good ambiance. Tudor beams and lovely brickwork. Lunch good too ! We had mains and sweets. We were a large family group so had a private niche which was very nice.

Lovely afternoon. Good roast food. Watched the rain pour outside whilst sitting in the warm! Not too noisy so was able to have a good old chat, food and drink! Will be back!

Very convenient place to meet. One member of staff very welcoming, but others rather indifferent. Service was slow. Music too loud and not to our taste. The restaurant was empty. Not surprising on a Tuesday

The old manor recently hosted our engagement party on 31st August. I firstly enquired about private hire of the whole left side of the venue for 75 people and was responded back so quickly from Michael. Michael was amazing support from the beginning, he explained everything from the buffet food they provide, minimum spend and what they could offer to us to make our party perfect for us. He was there at every point of call and was just overall amazing! On the day I was met by Dominique and her lovely team who met all of our wishes. We was allowed a dj and to provide our own celebration cake and cupcakes. The buffet we preordered had so many compliments from our guests, it was presented beautifully. The bar was fast and smooth running throughout the night and the service from the whole team did not disappoint. The venue is stunning and we are already planning another visit. Thankyou so much to you all for making our celebrations so perfect and we highly recommend the old manor for private events :)

I went to the Old Manor with 20 guests. We have a fantastic Sunday lunch. I was concerned bearing in mind there were 21 of us but the food and service was great. Keeley looked after us and was brilliant. All my guests were complimentary. Highly recommended.

i love this pub so much the staff are so so friendly and the atmosphere is so lovely as well

Pub was very friendly and looks nice. Food was good but had a long wait for Service.

It has been some time since we have been here, it was always good, but has surpassed itself now. We were a group of 9 adults and 4 children, we were looked after from the very beginning. The waitresses that looked after us were excellent, the food and drink were exceptional, nothing was too much trouble. We were celebrating my brother in laws 60th birthday, and he was highly impressed, especially as he was footing the bill. Thank you so much , for making this a wonderful day

Umm sadly not a good visit. Had lunch here before and no issues. When we arrived there was no one in the restaurant but the service was so very slow. Did not have the food we ordered. We had to chase for our main meal. The staff are nice but not very customer focused. We had a guest with us and to be honest felt embarassed.

We all enjoyed this very much, a table for 13 people and the food was excellent with no problems at all with the food or the service. We had The Study room, which was lovely and private, although the rest of the upstairs area was empty so it was nice and quiet for us

Lovely meal with my family, to celebrate my brother's 60th. Nice memories too, as this was one of mum's favourites.....

Excellent food great service staff made us feel very welcome

We had a family occasion at Wyllyotts and it was perfect. They allowed us to have the secret garden just for ourselves, although it was a quiet week day lunchtime. Nothing was too much trouble.

Lovely lunch. Food was excellent. Very good value. Service very good. Staff very friendly and helpful. Not rushed at sll.

I would love to share this rare and exceptional experience at the Old Manor this afternoon. I forgot to pick up my debit card from my table after paying for a delicious meal. I was outside of the restaurant and about to get into the UBER car when a male staff ran out to hand over my debit card that I had left on the table. I want to give this heartfelt 5 star for the food and service. But I want to give a 7 ☆☆☆☆☆☆☆ to this honest young man that came out to give me my card and save me a miserable day that would have followed had I not got my debit card back. Thank You a million times

Professional staff and a Great atmosphere! Elouise,Ryan and Harry stand out staff! Couldn’t have been more helpful,only went in to get directions,ended up having a couple of pints and some great conversation

What a beautiful little pub! From the front it is a stereotypical Tudor style building and upon entry the aesthetics continue in the same vein. Stone floors, wooden beams with brickwork pillars. The service is absolutely spot on with a special thanks to Harry for making our visit perfect! Can’t rate this place highly enough!

The Old Manor is a nice spot for a meal in Potters Bar. The food was tasty and the atmosphere was cozy. What really made our visit special was the great service from Ellouise, Harry, and Ryan. They were attentive and friendly, making sure we had everything we needed. It's clear they take pride in their work. If you're in the area, the Old Manor is worth checking out for a pleasant dining experience.

We recently hosted a private party for about 24 people, including half of that with children for our trip back to the UK from Australia. The upstairs area was beautifully set up with plenty of space for our group. The service was exceptional, and the staff were very attentive to our needs. Our pre-ordered menu was executed perfectly. We highly recommend this restaurant for hosting private events!

We had a wonderful time with around 26 staff members and we had a few extra additions and the staff were very accommodating. Food and drink were great and the pre booking form is perfect and made everyone able to budget for themselves

Food and service were good but took so long we couldn't stay for dessert as we had to get back to work and a caesar salad had taken so long to prepare and serve we had to rush it and leave.

Fantastic pub and friendly bar staff with excellent service, I highly recommend you visit.

The Old Manor has been my go to pub for 10 years now. I have to say, Domi and her team are doing an amazing job. She loves this pub and she’s constantly working on making it better. They have done so much with the secret garden. Great job! 👏

Great little pub. Booked a table the day before and received confirmation. Server could not find the booking so we showed the email confirmation. Overall not made to feel very welcome and the server, although generally efficient, did not create a 'we want you here' atmosphere. This was a real shame as the building is beautiful and the food excellent. Would visit again but likely phone to reserve rather than using the online booking system.

Lovely service, attentive and friendly, Fish and chips were first class

Lovely beef roast, thank you. Lovely staff, and atmosphere.

Nice atmosphere but very expensive

We love this pub, even the dog insisted on coming one day while out on her walk! Lol The food is lovely, the staff polite and the drinks plentiful. They have a variety of spaces available to sit to suit your mood and each one is great.

There was plastic in the roast chicken, told them and had to wait another 30 minutes for the other chicken to come out, at that time the whole table has eaten there food but they did take the chicken off the bill. The potatoes were horrible and hard and only got 3 of them. The meat was good but salty. And then at the end they gave us the wrong bill, we payed only for them to call us up and say we have to pay the rest of the bill over a link.

A lovely converted medieval building, refurbished inside, which offers a wholesome Sunday lunch which is not too big nor too small in portion. Very attentive service too!

My family and I booked a table for my sisters 18th birthday they allowed us to bring balloons to make it even more special. The staff are brilliant and the food was delicious and we left extremely satisfied. We will definitely be coming again!

Nice place for a pint and a snack

Been here many times, a lovely pub with a relaxed atmosphere and good food.

Food is definitely way overpriced for what it is. Service is extremely slow by the time the food arrived after almost 1 hour I had to eat in 5 minutes as I was getting late even though the place was empty. Improvements necessary.

Lovely lunch time out at The Old Manor with a friends . Differently will go back to eat. Beautiful building and décor . Food came out hot and of good portions. I had vegetarian roast option which was very tasty my friend had chicken roast.

I went to the Old Manor for a lunch time meal with my wife and we were served quickly for our drinks... However, that's where the positive experience ends I'm afraid. When we received our drinks we were not prompted to order food and it took a good 10 minutes after drinks to get approached for ordering food. Do bear in mind there were only 3 tables on at this time so it wasn't "Busy". We only ordered mains and nothing else, expecting it to be quick. And thankfully we did only order Mains, because if we had ordered a 3 course we would have probably been there for over 2 hours. Fast forward 45+ minutes (Yes you read that right) it took over 45 minutes for our food to arrive. We ordered the Burger and the Chicken Escalope. It doesn't take over 45 minutes during a quiet time to fry some chicken, chips and grill a burger. When we received our food the only positive really was that it was piping hot. After we started to dig in, the food was mediocre, nothing to rave about (Which is unfortunate, because The Old Manor used to be such a great place to get food.) The waiting staff didn't check up on us for the "Post food delivery checkup" so we ate it quickly and thankfully there were no issues with it. This isn't the first time, however that we've had service this bad. In the last 6 months we've been 3 times, one of which was Mothers Day and even then it wasn't the best and service was super slow. Overall it's an understaffing issue, both front of house and kitchen. I do hope you take measures to improve the service here. As this has caused such a dampener on what should have been a lovely lunch with my wife. Do better.

The Old Manor serves a great drop of Guinness and most of the staff serve them with exceptional domage

Excellent service Highly recommend There was 25 of us in a separate area which was great Food lovely & hot ,came out at the same time for us all Staff 10 out of 10

Lovely old looking pub like a old living inside nice and cozy

Came in and had a lovely time at the bar! Service was quick and shoutout Steven for getting my drinks quickly and also recommending drinks to try! Loved them all!

Steven was a good waiter when I went in.

Had a great time here. Was attended by Steven. Very attentive and was very helpful. Went out of his way to address our needs.

Came in with my partner just now and had a beautiful meal . The food was gorgeous very well done. The staff where amazing especially our server the young lad Steven. What a joy he was . Thanks Steven we will be back soon .

Had a lovely roast beef dinner good size portions

Terrible service - had to wait 45 minutes for our food, goodness knows when it would have arrived if we hadn’t asked for it. Once it did come, it was undercooked and tasteless - would not recommend.

We visit for my son's 21st birthday, there were 16 of us. Services was excellent, food was very good and we had the upstairs to ourselves. Lovely staff and atmosphere. Great wine and range of drinks. We had a great evening.

We had a very good experience and I can say this on behalf of all the family. It's a while since I've visited the restaurant and the staff really looked after the sixteen of us for our Grandsons 21st birthday celebration. The food was excellent and the atmosphere warm and comfortable. Lovely old building steeped in history.

I love this pub/restaurant and would highly recommend it. Staff are polite and go above and beyond to make sure you have sn enjoyable evening.

Really nice food after a long wait although salad was just green leaves . Flowers on mine and the other tables were dead so atmosphere was not that great. Little attention by staff.

Great place. Was attended to by Melissa. She went out of her way to be helpful. She deserves employee of the month. She was very attentive and nothing was too much trouble.

Booked on line for a meal prior to a show at Wyllyotts Theatre. We placed our order and were served almost immediately, we were asked a couple of times how we liked our meal, and it was quick to get the bill/pay afterwards. Food was good, prices in line with the market and the atmosphere was buzzy. Would definitely go again if we were heading to the theatre - not for any other reason as we live about 40 minutes away!

Lovely restaurant great Sunday roast! 9 of us visited and the staff were patient, professional and helpful. The food was really good! The best roast I’ve had in a long time, although the potato’s could have been a bit crispier but that is just preference Highly recommend!

Terrible experience. Service was very poor which spoilt our evening as we were only given a two our slot to eat our meal. After being seated we had a twenty minute wait to be offered drinks and an hours wait after ordering for our main course to arrive. Very busy restaurant and not enough staff! Staff service and attitudes could be improved upon! Overall quality of food was very poor!!! Didn’t eat desserts - Apple turnovers had very little filling, were overcooked, over spiced and the pastry tasted rancid. The brownie was overcooked and dry. Very disappointing evening.

Very disappointing meal .Table of 5 booked before going over to theatre .We waited ages for the food ,we thought we had children’s meals the portions were so small .chips and salad are so cheap so why such tiny portions. Had to have a pudding as all still hungry .pudding not very hot but by now we didn’t have time to complain and send back .would not recommend and we not return

This was my second visit. I went there at christmas and i was so impressed i took my husband yesturday. The menu has lots of choice and the food is served hot . Good size portion and value for money. I had mushroom and tarragon sausages, and my husband had the old manor beef burger, which was cooked to prefection. The staff were welcoming and gave us time to order our food. It wasn't busy we were the only one in the restaurant when we arrived as there wasnt any prefromance running at theatre opposite. The bar area was busy and you can eat food in the bar area . This building is so beauitful it is worth a visited. We will be defiantly be returning .

I had fantastic experience visiting the old Manor pub in potters bar. The food was top quality and the bar staff were friendly, particularly “Mia” she made sure we had everything we wanted and was friendly and accommodating.

Lovely venue, amazing food, drinks and service!

We had a lovely traditional Sunday roast and the pub is cosy and full of old world character. Our waitress Mia was very friendly and couldn't do enough for us. We would definitely recommend this pub to friends. Top notch!

After finding a space in the carpark which was very full we were happy to see such a lovely quaint pub , it was very busy but we found a table on the pub floor on the side. We ordered a Burger and Fries with Truffle oil, it was very tasty but not too much truffle on the chips , a lovely lady called Melissa helped us and got us some more truffle oil which made it even better ! thank you

Mia was lovely, she made our experience wonderful and very enjoyable.

Mia is a great waitress, made sure we were all happy with our food and made us feel very comfortable

Having recently been for some quiet drinks with the other half, we were happily greeted by the bar staff, in particular Mel (Melissa) who knew what she was doing, Very friendly and polite. We will be back again.

Party of 6- Great meal at the Old Manor! Friendly and attentive staff and good atmosphere. A special thank you to Melissa for looking after us so well.

My partner and I went for valentines day. The food was amazing, the staff were lovely and the tables were beautiful decorated. Thank you

It was a lovely night, was attended to by a lovely young woman Melissa. She was very attentive, bubbly and attended our every need. Would defiantly visit again. Pass on my comments to Melissa thank you.

Visited last week with a friend. Waited so long for a burger and chips and we were the only people eating! - when it eventually arrived, the meat was raw in places and the chips were awful, there was also a hair on the serviette. It felt dirty in there, not sure what has happened to this lovely pub/restaurant (I’ve been going there for years) I will not be returning until it improves.

We were a large group however despite sending through our food choices in advance several items not available at all, The Food was ok really as you'd expect portion sizes on the small side. Waiter was nice but service slow despite the restaurant and bar being relatively quiet.

Slow service ( 1 hour before food arrived) & dried up pudding. Roast only ok. Will try somewhere else for Sunday Lunch next time

Firstly, the bar staff were excellent and could not be faulted. They pour an excellent pint of guinness for you stout fans 🍺. Food was a big let down. Smoked Salmon starter was just like a supermarket packet salmon with olives and half a slice of toast? Steaks were all undercooked. The mushy peas were dry on the fish and chips. The deserts weren’t great either - there was some odd orange topping on the brownies. It’s a real shame because it’s also in a prime location. I’d recommend this place for a drink but not for food. ⭐️⭐️⭐️

How disappointing. Not been here for some years and certainly won’t be returning. Surly, unhelpful staff from start to finish. Firstly, our booking was not detailed. My friends wife recognised the voice of the guy at reception from her phone call, but he denied it...

we used to be regular vistors to the lovely old manor over the last 37 years and seen many owners, but not been for a while. The latest owners (Youngs brewery) removed all the drinks customers liked and at the same time hiked prices to unrealistic levels. proof being tge place is almost empty most of the time after once being a lively and friendly place. So tonight we revisited to meet friends. wish we hadn't! Despite the wife phoning to book they had no record, great.. not! Drink at bar while waiting, eye-watering prices and still rubbish choice. The menu is very uninspiring to put it mildly. The wife is a veggie and the only thing that she fancied was Maccy cheese. they didn't have any!! not great... again. so chose the food, fish and chips @ £17. portion size was very disappointing and could have gotten better quality at much less at the chippy across the road. then to desert, oh wait, they don't have all of them either (not a lot of choice anyway) OK let's have coffee, oh can't have that as the previous waitress has "already cleaned the machine" despite there still being customers in the restaurant???? Asked for bill and brought up our observations, the waitress said they coukd have made an instant coffee... if we had adjed for it?? wtf?? she really couldn't have cared less and once we paid she abruptly turned and walked away. Great customer service... NOT. would we go back? definitely not would we recommend it? definitely not Note... 100yds away is wetherspoons Admiral Byng food is equal quality to what I had tonight at fraction of price, drinks are half the price.

Fabulous setting with the comfort of a log fire. The food was delicious and the staff were attentive. First visit before watching a show at the Whylotts , definitely won’t be my last.

Held a wake and food quality was excellent and staff very attentive. Thanks to everyone

Really lovely pub, staff were friendly and helpful. Only thing stopping it being a 5 is that I’d prefer butter with bread for the soup rather than margarine.

Great meal, prompt service without being intrusive

Went for lunch, good menu. Good service and food. I'd recommend booking. We'll be going back soon.

We waited for over an hour for any food to arrive and when it came 4 of the meals were over cooked.

Very nice building love all the old beams and décor. Was only the two of us in the restaurant (being early Tuesday) like being open just for us. We where next to the fire and they lit it too was very cosy. Food was good...

Welcoming with a relaxed atmosphere and friendly staff.

Nice historic pub with old world charm and architectural features. Really friendly staff. Very spacious.

Beautiful pub with amazing food. Would definitely return for Sunday lunch and have already booked our next visit.

Had Sunday Roast, it was really nice and came with a huge Yorkshire pudding. It was a dull stormy Sunday in January so the place wasn’t that busy, service was prompt and efficient. 4 stars instead of 5 simply because I personally wasn’t that impressed...

Amazing experience Blerina was lovely we were told they couldn’t serve food until 5 however she spoke to the chef and we able to order food, so lovely and attentive couldn’t fault the food or atmosphere will definitely be coming back

Lovely atmosphere. Excellent service. Staff very polite and courteous. Food excellent. Good value. Would highly recommend

this restaurant is super for a special celebration. This historic building, the oldest in Potters Bar, with its visible beams under the high roof is very atmospheric. The service was excellent, very attentive and friendly. We found several options even for vegans and enjoyed ourselves...

Very poor service and they were not particularly busy. 10 mins before we were even asked what drinks we wanted. 1/2 hr before food arrived. Food piled up on plate, did not look nice, was actually quit nice though, waitresses were indifferent and a bit...

I came up from South Wales to celebrate my granddaughter 16th birthday 🎂. We had a wonderful meal. The staff were helpful and friendly

Easy parking at the the Old Manor, which was very useful. Although we were the only people there at the time we were made extremely welcome and were not over crowded with attention, but were able to enjoy our meal in peace. When we did...

Good food reasonably priced good service

We did go on Sunday evening, so it was a bit quiet. The staff were very welcoming, and we got our food and drinks very quickly. The food was good, well cooked and tasty. The only criticism that I can make was that there wasn't much choice of meat dishes especially for someone that can't eat fish. On the plus side both Vegans and Vegetarians were well catered for.

We had arranged a private dinner party for 24 guests plus a toddler and a baby. The area upstairs was well presented and tables laid up with our requested wines. We had a prosecco reception on arrival. The service was attentive and our pre-ordered menu accurate. I thought the menu choice could have been better - no chicken or lamb or beef, but our guests seemed happy with their food. I can recommend this restaurant for a private party.

It’s been a while since visiting The Old Manor but I was pleasantly surprised at how nice it was. Service was fabulous and we were all very happy with the choices on the menu. Good wine and a real cosy atmosphere. I will definitely be...

Great food and a great place to eat.