Aksular Restaurant in Hertsmere

Waited an hour and a half for the food and when it came out it was raw. Went before and it was lovely sad to say I won’t be going again.

I mean, this place has no soul. Antarctica is warmer than here! All be it one lady, but there was 0% hospitality, no thank you. Very poor for a place with potential

Best lamb donar in Hertfordshire, especially near me! And the chicken donar is just as good! 😋👍

We didn't have a booking - there was 6 of us (3 adults, 3 kids) and the staff kindly accommodated us. They were so friendly, especially to the kids and the food was sensational! We will definitely be back! 😍

Delicious great food and very generous portions. Food was fresh and tasty and renovations make the place look very modern to previous.

Love this place. Great food and incredible service. Also cater for veggies

Excellent quality food and really polite staff. Would use again and again!

The service was very good and the atmosphere was nice - they have a good music playlist! The meat is also very tender and tasty - would definitely recommend.

The food was really good and the service was nice as well! Portion sizes are big and the staff is friendly.

A really lovely restaurant with superb tasting food. The staff cannot do enough to make you feel welcome. We visit often and every time is fabulous.

We love this restaurant. I went with my husband to celebrate the start of new year and we were chuffed with the delicious food and warm service. The staff are lovely and cannot do enough to make you feel welcome. The manager helped us choose our dishes and we loved all the picks. Thank you!

A restaurant that I went to with my family for many years, the hygiene and quality of the food has never changed, the taste of the food is excellent, the balance of quality and price is super thank you aksular restaurant and its team

Food always food but so very expensive. Prices go up every few months. Chicken wings with rice and couscous £19.95. I would say just expensive Turkish restaurant. Even stopped the complimentary little Turkish delights at the end. Surely why do that to save what 20p!!. Mixed hot starters £17 or so. Two little bits of sausage. Wood Oven better. Arch in Borehamwood far far better. Likya better. I used to go weekly to Aksular but smaller portions, prices up.

Lovely waiter who works really hard on his own. Not enough staff at all in this restaurant to offer the service required. There was about 5 prawns in the king prawn main course which is £18!

A discreet Turkish restaurant with modern decor. Plenty of choice. Staff are friendly, and the service is quick. Food is freshly cooked and has plenty of flavour. Parking is on the street only, which is free after 6.30pm Monday to Saturday.

The crispiness on the meat on the platter was devine

Great food and excellent service. When my family and I arrived, there was only one other table but the place started slowly filling up. There was only one waitress but she provided excellent service. We ordered the Aksular Special, a family platter feeding 3-4 people. Before our food came we got a basket of bread, a very nice salad, hummus and another minty yogurt dip (I believe everyone gets it before their food arrives). Overall, the food was excellent and I would definitely like to go again.

They're too slow on service and don't know how to deal with a large number of people that come to their restaurant I will not recommend this restaurant to anyone because of their poor service. Nearly two hours to serve our food this is the worst restaurant that I have been to with bad service and no customer service skills.

A bit overpriced for what they serve. The chicken shish was okay but nothing special. The texture of the chicken is very weird which I think is due to overbrining.

I had a delightful dining experience at Aksular Potter Bar Restaurant today. The interior was exceptionally clean, and the decor was stunning. The friendly staff added to the charm. The food was exceptional , I strongly recommend it to everyone

Bland, overpriced. No spices used. Poor service.

Good food, large portions, fresh and reasonably priced

Very friendly and warm, comfortable and clean with some of the best Turkish food I've had for a long time. Excellent staff, customer care and facilities. Looking forward to coming back.

Second time that we had a terrible experience.. hence leaving a review as its not right.. the last time I thought.. sometimes things happen.. mistakes happen (burnt food) this time it was just not okay... Bread came it was stale and hard... politely asked for it to be replaced.. man started shouting in Turkish.. which he didn't realise I understand.. 'tell them if they don't want to eat it.. we don't have any bread. Tell them to go away'.. i said nothing...then our food came.. my lamb.. the smell of off meat followed. I tasted it.. one bite i literally spate it out... I asked the lady the meat is off... smell it.. she said its lamb that's what it smells like.. I was like.. I know what meat smells like this is off.. taste it pls...this time she didn't argue and smiled (first smile of the experience).. I feel like she knew it was bad from her reaction of simply taking it away with a smile.. the chef also didn't have much to say which surprised me and made sense coz they couldn't say much.. it was cleary off.. by this point I just wanted to leave but with small kids, felt impossible as they still had there starters. I didn't eat.. just waited for them to finish.. no sorry no let me replace it.. nothing.. I asked for the bill.. for our drinks and starters.. then left to have to go the the drive through so the kids could eat.. the whole experience was just cringe worthy.. I'm not one to complain but it was impossible to get past.. Will not be returning.. when it first opened it was so nice.. now £25 for off meat and pure rudness..

Uwielbiam ...jedzenie boskie ..baranina mmmmhhh....polecam ...

Never an issue here. Tasty food.

The breakfast is really good. Big platters to share are great for lunch or dinner.

Awesome value, excellent food and friendly staff. Love this place... Been coming here since it opened and they never disappoint ! Been to two other Turkish restaurants in the last fortnight and had pretty much the same thing with same number of people. Here it's the best food and £10 per head cheaper. I have decided not to bother trying other places, this is the best... Why bother with the cost and disappointment... Am in Turkey writing this update. Had meals out and still rate Aksular on taste, quality and price. Just been back with 2 more friends and all agreed it's the best.!!!

Very disappointed in our takeaway today. We’ve been visiting and ordering from Aksular for a long time but today the food was not good. The portions were tiny and clearly no care was taken in the prep and packaging. I paid £60 for 2 doner kebabs and a mixed mezze, very disappointed considering how much I paid. ***editing this review after speaking with the manager who was extremely rude and dismissive. I complained about the portion size and he says he can’t be expected to give much food if I order through Deliveroo as their charges are high. He didn’t care that I was trying to give feedback as a previously loyal customer but instead told me it’s not his problem and I should complain to Deliveroo. I will never order or eat in from here again, terrible attitude and service!!****

Food served were very authentic and nicely spiced. Taste was good, particularly loved the lamb doner with rice to go with it.

Would have been 5 stars if they had given us the table we reserved-shame

Had alot better food for half the cost wouldnt return feel robbed tbh

This Restaurant should be avoided at all cost ,food is of poor quality service is mediocre. Had starters had not finished the starters when the main course arrived told waitress was ignored left main course on table for the 4 of us and walked away. Don’t bother with this Restaurant. The best part of this place is when walking out .

Classy Turkish restaurant with super hospitality. Great food, welcoming, comfortable & sensibly priced. We ordered the lamb shish which was the best cut and was deliciously seasoned. This is a great place for any occasion. You get so much food, you’ll be asking for doggie bags. We saw so many repeat loyal customers which is a clear demonstration that they care about food quality and value their customers. Excellent value. A lovely dining experience. We will definitely be back!

Best Turkish around been going her for years and has never disappointed

Great service and great food. Can definitely recommend.

Great experience, felt like a truly family run place as every staff member really cared about our experience. Food was lovely and amazing value. I would 100% recommend.

Great little restaurant, my vegetarian kebab was excellent. The waiter recommended a nice bottle of wine which was very good. Service with a smile and prices good for what we ate. 4 of us went and really enjoyed it. Would definitely go back.

The food was very bland and did not taste authentic Turkish. Lacked the punch of flavours. However, good portion size and customer service.

I’m really disappointed with our order. We’ve ordered from here today due to 2 of us leaving work today, so it was a big order from our office. I won’t be ordering from here again due to the tiny amount of food we got. For me, I received my shish, which was a little tray of rice and 5 cubes of chicken for £9.50. We ordered the hot mix starter for £17.95 and all that was in the tray was no more than 8 small pieces, not even enough to go around the office! Also my co-workers aren’t happy either and I would no recommend the rubbery prawns. Also one of our co-workers didn’t get there dish at all. My coworker is on the phone to them now and she now has to go and collect it. What an absolute waste of money

Went here for a girls night out. Food was good and there was no wait I would visit again

Favourite Turkish restaurant. It’s my favourite takeaway but it’s also really lovely to eat in. Extremely generous portion sizes and excellent value for money. Never disappoints!

Staff was unhappy & overpricing

Love Aksular. We usually eat in, but this time we got a takeaway for a group of 8 people. Quality as good as usual, and reasonably priced, too.

It's always a pleasure to eat here. The food is top notch, and the service is always quick. It was a really nice place to eat some Turkish food. We will definitely come again!

Great food. They brought dips and bread for free, so no need for a starter...a lovely touch. The food was plentiful and very tasty. I'd happily go back there to eat.

Me and my boyfriend have a date night at Aksular on a regular basis. The food is excellent and the staff are kind and always welcoming. The food is always amazing and you will never be disappointed. Well worth the money. Such a family friendly restaurant. I couldn’t recommend Aksular enough for the food, price, atmosphere and service.

Very good tasty food with big quantity and amazing service

We've been coming here for many years & the food & service has always been lovely . We did notice though that portion sizes have got smaller, especially the salad. When we ask for some more salad we were told it would be £5! Bit disappointed to be honest service was a bit slow even though they weren't very busy Felt a bit rushed at the end as if they couldn't wait to clear the table .

Had a large family gathering here. All the food was amazing and the service was amazing.

Best kebab place in Potters Bar 100%

By far the best Turkish for MILES… and I’ve tried a lot of them as Turkish is our absolute fave! Often travel the 40 mile round trip for the lamb sheesh and calamari. Highly recommend.

By far the best Turkish for MILES… and I’ve tried a lot of them as Turkish is our absolute fave! Often travel the 40 mile round trip for the lamb sheesh and calamari. Highly recommend.

Hugely disappointed with the quality of the food that was ordered. Four separate dishes and all was underwhelming, with much having to be thrown away. It was a take away and the food was only luke warm when received. I won’t be returning.

Friendly. Good Food. Good service 👍

Had a lovely time at Aksular! The food was amazing and all the staff were really nice and accommodating! Definitely got our money’s worth!! 😀☺️

food was cold and chips were very hard

A restaurant that I went to with my family for many years, the hygiene and quality of the food has never changed, the taste of the food is excellent, the balance of quality and price is super thank you aksular restaurant and its team

Thanks for aksular restaurant hygine and food quality very nice and staff friendly

Three School friends and myself..all four in their 'young' 70's..well we think we are, still schoolkids at heart in this current crazy post Covid world, met up for a chat, with the wives' and daughters in another restaurant..catching up as we were! Never been to this place, but very pleasantly surprised. Don't know much about Turkish food, but boy what a spread. As I don't usually eat lunchtime..an old habit from working days, I told the other three, I'd 'pick' and so we decided upon the Aksular Special Kebab, for 3 - 4 people. They always serve a great salad first, I'm told by my pal who had been once here and todays's choice was his..came with Turkish bread and a couple of small dips, which I'm told are freebies, so no starters. Lovely salad and filling so the right choice. Main course as above, on a bed of rice and very nicely presented..absolutely brilliant, fresh and lots of it, Lamb & Chicken Doner, Adana Kebab, Lamb and Chicken Shish, Chicken Beyti, Lamb ribs & chops and a good portion of Chicken Wings..Phew! And I was only dipping in. We also had a choice of three wines for the House wine, with our super waiter, so polite and helpful, who gave us a taster of each bottle at the house wine price..never had that before! The Bill. how they did it I'll never know, but I'll be back again..super service and food...with a tip £80.00 for four! No not related or paid for this review..just try it! Kitchen is open at the back of the restaurant..clean and tidy, with the toilets the same..a good guide to a restaurant,,strange perhaps, but always a good pointer to the type of managerial regard for clients..never fails to indicate accurately..try it..approaching my 270 from memory 'Trip' reviews..always an accurate indicator that! We even had a takeaway box for the remains of our feast, for one of our group, who's Chinese wife loves Turkish..so he even got off of the washing up at home for a few days....no doubt, knowing him!

Love the food here. Clean and good service.

Not been here for ages.... No longer do the lunch menu... But... Still excellent value for money Fresh, plentiful food, delivered by friendly, smiling waitress. Had the combination kebab to share,... Lamb chops, chicken wings, cubed lamb, cubed chicken, rice, couscous.... Plus complimentary starter of... Salad, pitta bread and two dips, also chilli sauce and yogurt sauce We needed a box to take home what we couldn't eat... (evening snack 😁)

Helpful staff, always made to feel very welcome. Beautiful - and plentiful - authentic cuisine. Popped in on the off chance first time, now regularly return!

Highly recommended. Incredible delicious, and generous portions.

Potters Bar is certainly no culinary haven, which means that there aren't a helluva lot of choices to take guests out for dinner. The Portuguese restaurant up the road is overpriced (you might as well travel into London) and the service is haughty. But North London is good for Turkish restaurants. At least that's what you'd think. We normally go into Finchley for Turkish food but as we were pushed for time we had no choice but the go local. We've ordered take aways from Aksular before and they were good - even better than average - so we were excited about a sit down meal here. But oh how disappointed we were. The starters - mixed mezze platter, tarama etc - were the most tasteless I've ever had in a Turkish restaurant. As for the mains, the chicken wings were passable but not as plump as we've had elsewhere and the Adana lacked taste. The doner - the portion was ever so stingy. I won't be going here again.

Tasty, friendly, inexpensive. Been visiting these restaurants since original in palmers green 20 odd years ago. I think this is their smallest restaurant to date, so feels more family run etc.

Incredible food for an affordable price, and with staff that are kind, welcoming and create a lovely atmosphere. I can’t wait to go again!

Food was very nice, Great price.

Excellent food, excellent service and even better value for money. If you like your Greek/Turkish food you won't go wrong!

The portions are really big and tasty. Will definitely recommend and return to. Price's are great.

After visiting it last two times I decided I am not gonna go again. Portions got smaller, food wasn't very tasty, even I orderes my favourite after (pudding), and realised they cut all ingredients in it so couldn't finish even a half. Sorry Aksular but until you come back to normal quality its NO NO from me.

On spec with no notice and we were accommodated no problem on a Saturday night in a very busy restaurant. Service was great Food was great Price was great What was not great is that I live 150 miles away and will never go back. So what is there mot to like? A genuine review from someone who travels the world and has done hundreds of reviews unlike some 1 review spammers Go there and enjoy.....

Absolutely lovely homemade donner meat (both lamb and chicken) and all of the accompanying sides such as the bread and sauces were delicious, service was fantastic, will definitely be back again!

In general it is nice food and good service. Can be a little hit and miss from time to time but in general nice food. We tend to find if you try non grill food, then it isn't as nice. Stick to grilled meats and you won't go wrong.

Great Turkish food. I let the guy recommend a dish and it was excellent

Great tasting food ....bit stinge on the free salad you'll know eat I mean if you order a 2nd , other than that I love this place the food is exceptional

Delicious food! Have never sat in, only had take away but there’s always a good atmosphere when I go in to collect food!

Askular really need to improve their customer service as it was not impressive. On arrival we had to identify ourselves due to the staff stood chatting. Detail to attention was of no interest to them and accommodating dietary requirements was not a priority. Whilst we were there another customer was complaining too. Shame as the ambience was nice and food was good.

Normally we love Aksular- food is fine fresh, amazing , reasonably priced and tasty Visited on 12/7/22- it was our anniversary, but unfortunately we spent the afternoon at a funeral.. So thought we’d pop in here for a meal and a couple of drinks.. Unbelievably , we arrived as 2 female staff were fighting , one actually told the other to F.. Off .. in the restaurant! Service was very slow , had to ask for the bill 3 times, couldn’t wait to leave .. Certainly not the experience we expected 😔 We always try to give positive reviews of local businesses, but this visit was really disappointing

No Gin! Dined there this week (4 ladies) & we all wanted a G & T. They could only offer us some pink gin (which tasted horrible) and it was served with a little bit of tonic in each of the 4 glasses and no ice. I would have thought that they could have nipped along to Sainsburys to buy some gun. On ordering dessert, there was only one portion of the dessert chosen! Very odd. Food quite good otherwise but wouldn’t go back in a hurry.

Always great service and the food is always good. Very reasonably priced too.

Amazing food slow service though with staff appearing like they couldn't be bothered to be there

This restaurant never fails to serve great good, tasty, fresh and lots of it - first class. It is a shame the same cannot be said for the service. The staff are miserable, certainly not attentive and bordering on rude. Nothing more to be said really - Aksular please be more attentive and then you will get a rating of excellent!

Another perfect meal for wifey and me at Aksular. THANK YOU guys

Great food and plenty of it. Staff very friendly and attentive. Good value for money too. Would recommend.

The food is excellent and so reasonably priced, the staff are very friendly to,you have a beautiful salad pita bread and dips they bring out before your meal it is fantastic

Friendly family run local restaurant that makes you want to return...plenty of food and wine reasonable..a winner

A great Turkish restaurant. The staff are very accommodating. Friendly atmosphere and child friendly. Reasonably priced.

Ordered from here before, but today was awful chicken and lamb inedible tasted liked it had been kept warm for days! Aside from that it was grizzle and fat. £80 for a meal we basically had to throw away, even the vegetarian amongst us said their food tastes 'days old' very sad gone downhill badly will never order from them again. Two stars are for their manner and politeness can't fault that

Excellent service, great food, would highly recommend!

Sadly this restaurant has gone down hill since it's refurbishment. Radio playing (including adverts!) instead of mood music and rubbery chicken :-( didn't eat it all and complained but my partner had finished his so left paying for a full meal but not eating much of mine.....would we go back possibly not as there are other similar restaurants in Potters Bar

A great all rounder I go in often alone and get well looked after

Good value for money Not too expensive but food is delicious

Really disappointed in their wait time. Was told 15 to 20 mins. Ended up waiting 50 mins. Had guest's at home waiting. Terrible service!!!!

Nice and tasty food friendly staff

Great Turkish restaurant, lovely food at reasonable prices, and super service from the friendly staff.

Good food, great night out, recommend

Gorgeous meal in a lovely atmosphere with very friendly, professional and attentive staff. Fair prices and generous portions. The chicken was tender, tasty and perfectly accompanied with the rice or cous cous. Kids meal was good size and effort had been made to prepare and present. Definitely worth a visit.

Gorgeous meal in a lovely atmosphere with very friendly, professional and attentive staff. Fair prices and generous portions. The chicken was tender, tasty and perfectly accompanied with the rice or cous cous. Kids meal was good size and effort had been made to prepare and present. Definitely worth a visit.

My favorite restaurant in Potters Bar. Fantastic tasty food, not much more to say really, I keep coming back even now I no longer live in the area. One extra reason to pass Potters Bar on my way home. Just go you wont be disappointed.