Based on 494 opinions finded in 1 websites
Based on 494 opinions finded in 1 websites
Opinions
Son had his wedding blessing here, together with bridal breakfast, evening reception and breakfast following day (hired several of the cottages as well as rooms in the main hotel - they couldn't be faulted.) Food was exceptional, so full from the breakfast ( huge home made burgers, chicken breast and BBQ with sides that beat anything I'd had in my previous 60 years), bars in events venue and main hotel, care from staff couldn't be faulted. With a walk through the gardens to the river at the end so see the broads boats go by while enjoying the sun, prior to the evening events. Guests enjoyed the more lively evening when the sound system was cranked up, before those who had to make their way to other places started leaving. Following morning breakfast was more than ample to get through to evening, a buffet bar plus cooked to order menus, full English was good, or a mountain of scrambled egg on toast with a thick large sliver of salmon as the roof. Highly recommend
Mark W . 2024-05-27
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Went for afternoon tea to celebrate my husband’s birthday and our wedding anniversary. The food was ok, but not inspiring. Mediocre sandwiches, with lack of cress in egg sandwiches. Scones were pleasant but a lack of fruit in fruit scones. Panacotta was just cream with one blueberry on top. Other cakes were just plain and chocolate sponges, and very small. Coffee was good. Our main complaint was The lack of disabled facilities, although advertised as present. No disabled parking and 3 builders vans were taking up space. Even a member of the office staff was parked in the small car park. We had to park in the overflow to the overflow car park which was 4-500 metres from the entrance. If our tea had not already been paid for we would not have stayed. We are both disabled and find it difficult to walk. The ground was muddy and too uneven to use our wheelchairs On entering the building we had to go to the far side of the reception area, which was dark and negotiate two steps down on a dark floor with no safety markings. Then along a corridor and down 2 more steep steps into the dining area. No help was offered and in fact, staff laughed when we said it had been a struggle to get there.
Averil P . 2024-04-17
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Our NYE was ruined by what was called a ‘Gala’ dinner. Look up the word ‘gala’ as this was far from what we had! Sat in a room of 4 tables and ZERO atmosphere. Not a party popper, balloon or any decoration at all. It was just a quiet evening meal. So bad, that after we had finished our meal at 11am, we made the decision to leave. Very disappointing evening which cost a fortune. Complained next day via email. After one week, not even an acknowledgement let alone a reply! Dreadful customer service. Eventually, after sending a chaser email got a brief email just saying ‘been off sick and could we ring or he would ring us’. Not even a ‘so sorry to hear you had a bad experience’… and this was from the manager called Josh. Would not recommend at all if you want a ‘Gala’ evening. Look up the word ‘Gala’ Norfolk Mead and tell me where our night could be classed as this. What a waste of £140pp plus taxis, plus new party outfits!! Our NYE was absolutely ruined. We saw the new year in a taxi on the way home!!
Nicky C . 2024-01-08
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We booked the Gala Dinner for New Years Eve, after going to many different hotels for New Years Eve Gala Dinners, for many years in the past, all of which have been brilliant Gala evenings, this was bitterly disappointing, and I would not recommend at all, if what you are expecting is what all other hotels that we've been to offer as a Gala Dinner, firstly I must say we arrived at 7 as our taxi was late so missed a prosecco and meeting the other guests which started at 6.30, so we missed the first half an hour, when we arrived we we're expecting a Gala Dinner as advertised, by definition a big room with lots of tables with mixed guests and a party atmosphere, with balloons, streamers general decoration and entertainment, just like every New Years eve gala we've been too, we all dressed for a Gala as advertised, we were then led straight to our table, again we were a little late so that's fine, we were in a small room of 4 other tables which I think had 4 people each, absolutely no decoration at all, no indication it was New Years Eve, there was some music playing, so quietly that we could hardly hear it, I have to say the food was excellent, no issue there, but we sat in that small room until just after 11 o'clock, there was some music in another room that we then could have walked too, but the reason we booked a Gala was to be able to dance and then sit at our table if we wanted too, just like every other Gala, by this time my Mum who flew home from Spain especially for this evening, was so disappointed she asked me to bring her taxi forward to 11.45 as she was so looking forward to a Gala like we normally love, and we left at just before 12 for the same reason, seeing the New Year in the Taxi, and bitterly disappointed, If you are expecting a Gala evening do not book here, the evening for 4 of us cost me £ 640, I've just spoken to the hotel Manager Josh, and again I've been very disappointed with the call, when I told him it ruined our New Years Eve his response was " well actually I didn't have a very good New Years Eve and was in bed before 12 " it was a very unprofessional call, so much so I asked if he was actually the manager !! The hotel will respond with, we arrived a little bit late so missed the first 30 minutes of the Gala experience and was welcome to join the other venue to dance at 11.20 and there was fireworks at 12.30, fair enough, but if the Hotel believes that sitting at a table in a small room with no atmosphere, decoration or entertainment, for over 4 hours, is a Gala evening, especially the biggest night of the year, I suggest they visit what other Hotel New Year Gala evenings are, or remove the work Gala from their advertising for this event, needless to say I would not recommend this Gala evening, and will certainly not return, especially after tonight supposedly follow up call with Josh, I hope the owners James and Ana see this honest review, an take on board 4 very disappointed customers experience in their Hotel.
Matthew S . 2024-01-08
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Our Sunday lunch was delicious - interesting and varied menu and delicious. The service was really slow - a lot of the waiting staff seemed to be standing around a lot of the time. It took around 2 hours for a 2 course lunch. 30mins to be served coffee. This was a shame given the food!
Drew N . 2023-10-15
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The hotel has a lot to offer Interseting rooms that you get to on rickety stairs and rope hand holds. The floorboards creak and sway. Really favbulous The room is great, very comforatble and lots of great amenities The hotel common parts are really worth...
991udayt . 2022-08-24
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Booked for a special occasion as generally this restaurant is not in our price range at £38 for 2 courses and £48 for 3 courses. We enjoyed our 2 courses and would have loved the 3rd course but we were already full. Food was beautifully...
Lynn L . 2022-08-24
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Stopped here for lunch during a kayak trip on the broads. Originally booked to return to a hotel in Wroxham that evening but changed our mind after a couple of hours here. We were offered a last minute room at a favourable rate and that...
Joobes . 2022-08-23
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Just had a very enjoyable afternoon tea.the whole experience was a pure delight.the quality of the food and service was far beyond good.will certainly visit again.thank you to my granddaughter for inviting me to join in her birthday treat.
Reneeporter1 . 2022-08-18
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Great location and lovely Atmosphere. Staff really friendly and helpful. Food was delicious. It was hard to know what to choose as it all sounded fantastic. Wasn’t disappoint by choices we made.
darleen548 . 2022-07-25
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We decided to treat ourselves to Afternoon Tea as a late Mothering Sunday celebration. We really enjoyed the choice of sandwiches, scones and selection of cakes served by very friendly staff. The only negative comment would be that a lady fell down the unmarked steps...
sysolly . 2022-05-05
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I emailed my booking requesting two people for afternoon tea and one of us being Coeliac nearly a week before booking date. Response was quick to confirm and after I asked for confirmation that they cater for Coeliac Ellie responded with “of course”. I have...
Lisa C . 2022-04-20
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The norfolk mead served us a fabulous Sunday roast with all the trimmings, they catered for every bodies needs in the party, thank you.
Luke P . 2022-03-29
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Fantastic stay away lovely relaxing hotel Front of house staff were attentive and helpful. Food was excellent lovely choice Planned to propose to my girlfriend in the restaurant and Liam opton was brilliant helped me make it very special evening hats of to all the...
JamesH8804 . 2022-03-18
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Six of us went for afternoon tea, two with special dietary requirements. We were delighted with the food provided. Lovely and fresh and plenty of it. Beautiful setting, attentive staff.
J5669CXchristineg . 2022-02-09
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Warm welcome & Fantastic food, they served Pol Roger which is always a bonus. Lucky to have this Resturant nearby. Can’t wait to return.
Luke P . 2022-01-02
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We had lunch on Christmas Day at the Norfolk Mead which we couldn't fault. The staff worked incredibly hard to make our meal special and although it was fully booked, this didn't seem to affect the service or food at all. The food itself was...
Michele L . 2022-01-02
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My poor son has been waiting years to go to a nice restaurant, he dressed up in a shirt and tie and was super excited when we agreed to take him to the mead for his 12th. We told them it was his birthday before...
Q823RVmatthewb . 2021-11-18
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We stayed several days and the food was very good and enjoyable. However on day 2, we repeated a couple of dishes and these seemed as if they were reheated from the day before.. other wise we would be happy to return
Breaktaker . 2021-11-01
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To stay at this hotel is a luxury for us, lovely rooms excellent staff, the food is very good but the prices are getting out of hand for us pensioners,
horatio1805 . 2021-10-18
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We choose the Norfolk Mead to host our wedding day on November 2nd. Excellent location, setting, food, service. Highly recommend!!!! Mark and Jane Goodall
Jane R . 2019-11-13
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The food produced here cannot be beaten anywhere in the County. Local produce all beautifully cooked and presented
Bridget S . 2019-10-16
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Had a delicious 3 course a la carte meal on a Friday evening, the food was amazing and the staff very friendly. It was our first visit and I couldn't fault it, will definitely be returning, perfect venue for a special occasion.
iluvhobbits . 2019-09-22
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We have been frequent visitors over the years, and have been able to alway extol it’s virtues, the quality and standards of the food here. This trip was one down memory lane as we had been there 30 years earlier as it was our wedding anniversary. However sadly after a visit for afternoon tea the illusion of what the Mead was has gone. Afternoon tea has boomed in the region over the last few years, but it seems to have passed the Mead by. Having booked in advance we were signaled towards the front room to find a table, none available. We came back to reception and told to look in the Bar... the same story. So the receptionist ushered us to a table in the empty dining room. Oh well we thought, at least it will be peaceful. The tea was served, well In comparison with other eateries locally it was a drab and lackluster presentation. It’s very doubtful that we will ever return
thepriory . 2019-09-15
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Went for birthday dinner, lovely choices on a set menu. Each dish was tasty and without fault. More expensive than normal but worth it for the quality. We all enjoyed it, staff were friendly and efficient. A lot of thought had gone into the food. You do need to book as busy. Wedding going on but in a different area so didn't impact on the food or service.
Chrisgale . 2019-08-31
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Visited for my girlfriend’s birthday and had afternoon tea. Would highly recommend! The food was great, and the staff were very friendly and helpful.
Falc0 . 2019-08-27
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Harrison was the most amazing bar man I have ever come across at a wedding and after speaking to him only working his 3rd shift this guy had talent not only at serving drinks but at keeping customers entertained and happy he is a credit to your business and highly recommend
billy3790 . 2019-08-02
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beautiful hotel, beautiful setting. would definitely recommend. would love to get married here or even buy the place myself!
lgels . 2019-07-26
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I recently had afternoon tea here with a friend. We had it in the Walled Garden. Stunning views and the broads are so pretty. The afternoon tea was delicious with a variety of yummy cakes and sandwiches. The scones were amazing along with the service I received. I will return in the near future.
GemmaB534 . 2019-07-20
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Amazing food and great service throughout the establishment. Would recommend to all as a top hotel/restaurant in Norfolk
chloei604 . 2019-07-18
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Norfolk Mead is a well run boutiques style hotel with terrific and attentive staff, notably Josh and Alex, who went out of their way to ensure we enjoyed our stay. They called to make sure we had a table booked at dinner, dealt with a room issue, reminded us of our spa appointment and generally were just cheery and helpful at all times of day. The dinner bombards the palate with lots of flavours and is of a high standard that you might not find in more expensive places. The breakfasts are scrummy and generous in selection. We had an excellent facial that came with head neck and shoulder massage and totally chilled for the hour.We would have given 5 stars but the minor room issue results in a deduction, although the drinks were complimentary as a result which was a pleasant surprise and I hope they quickly can sort it out.
Adam L . 2019-07-05
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Lovely hotel, the staff were exceptionally kind and helpful and a key part in making the stay so enjoyable.We brought our little dog and stayed in Juniper, the room was a little smaller and simpler than we had hoped. The staff showed us around a few other rooms, in fact the other rooms that allow dogs are much more spacious. The best rooms are those in the house where dogs are not allowedWe will definitely come back but next time sadly, without the dog.It is a lovely small hotel with a beautiful walled garden, great food and outstanding staff.
mcress2018 . 2019-05-25
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Amazing menu, lovely atmosphere and great service. We had a very enjoyable evening tasting some lovely dishes in beautiful surroundings. Will be back in the next few weeks for afternoon tea 🙂
Rifm19 . 2019-05-03
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I was treated to a 30 minute treatment and afternoon tea by my two daughters and it was rather lovely The spa very clean and the treatment I had was excellent. There was A good choice from massage facials nails etc. Would definitely go backThe afternoon tea was so very fresh and the service was excellent. Definitely recommend this venue so peaceful
SMLockey . 2019-04-13
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Thoroughly enjoyed a Tuesday evening in the hotel restaurant. Excellent quality of food and service...the whole family enjoyed it...smoked beetroot is a new discovery!
RicVin . 2019-04-10
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Fabulous meal enjoyed by everyone from a superb menu, fabulous service as always and beautiful surroundings . A perfect mother’s day celebration .
tweekyk . 2019-04-02
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It would have been nice if someone was there to greet one when we entered the establishment as we did not know where to go once inside.However the atmosphere was nice and relaxed.The food very good, perhaps a little overpriced.Although the overall experience was enjoyable.
DrunkenWeasel . 2019-04-01
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A roast lunch is just a roast lunch, WRONG ! there are a lot of little things which make for an excellent lunch and this place has a lot of those little things in abundance. The place itself has a very homely feel about it, just the sort of place you would want to own if you won the lottery, the menu is a delight to look through because there will be something there that you haven't had before and all this is topped off by just about the right attention to detail by the dedicated staff.
alfy m . 2019-03-20
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Great food (for a vegetarian too!), service, atmosphere, setting and value. All 3 courses were great, but especially the starters and desserts. Will definitely return very soon!
Paul S . 2019-02-24
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Well from check in to check out nothing was to much trouble for the people that worked there. Made to feel valued and we,come from moment we arrived. We had book Crabbe Apple cabin but did not know what to expect but when they showed us to our room we were blown away. Great living area with big TV. Bathroom was massive and elegant while bedroom was speeded and large.
gary1963kingslynn . 2019-02-15
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We have just stayed at the Norfolk Mead for the weekend as part of our anniversary celebrations and everything was fantastic!
pjh668 . 2019-02-10
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Well, I went for dinner last night with my family and I have to say it beat the last time
deank . 2019-02-03
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Our fourth visit here over 4 years and it’s been a real treat every time. 3 courses for under £40 per person is fantastic value, especially since the food is beautifully prepared with fantastic attention to detail. The atmosphere was calm and cosy and the service was very friendly and professional. I got my in laws vouchers for lunch there for Christmas and they were thrilled with their meal too. We’re already looking forward to our next visit.
Kelderberry . 2019-01-30
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Had a fantastic stay at the Norfolk Mead last night. We attended their first ever Murder Mystery event which included dinner and breakfast.
Cookiesdoneyet . 2019-01-27
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Had the taster menu with the wine flight. The food was lovely and the staff were brilliant. Very much worth a visit and would definitely recommend
KNorfolk1 . 2019-01-27
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We had the pleasure of staying over night at the Norfolk Mead and it was spectacular.
Bradley0841 . 2019-01-10
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Christmas Luncheon 2018 was simply wonderful. Best value anywhere in Norfolk for my money. Six skillfully crafted dishes - each a stunning plate of food in its own right - delivered with style and a smile, in cosy surroundings, by staff who seemed to be genuinely enjoying their Christmas Day service.
Ian S . 2019-01-07
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I recently visited the Norfolk Mead with my family for New Year’s Eve. We stayed in the sweet chestnut cottage, as we brought our dog, and also had two delux rooms in the hotel. The cottage and rooms were luxurious, clean, and overall idyllic - it suited us perfectly. We arrived on the afternoon on New Years eve to lunch and afternoon tea in the dining area and then spent time in the cosy bar.
Tony S . 2019-01-03
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We came here on very short notice (24 hours exactly) for an afternoon tea for 9 of us. My family are very difficult to cater for and we were unsure about what we could be offered (we had vegans, vegetarians and a gluten and dairy free!!!) I’ve never been somewhere where diateries were so well catered for, everything prepared fresh for us that day, and so much of it as well!! The best afternoon tea we have ever had in Norfolk, the hotel itself is stunning and the staff are so friendly and helpful with anything you need (special thanks to Liam and Victoria) nothing is too much trouble. Thank you so much Norfolk mead as this came at a time when our family truly deserved some TLC, a memory to be remembered.
Riavincent1 . 2018-12-31
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We were expecting a fantastic dining experience, having been impressed with previous visits. Sadly this time it did not live up to our expectations, it was more akin to a budget restaurant! But the price certainly was high end! Also one glass of pinot grigio cost £8.50! As this was Boxing day we were expecting a more luxurious, festive experience instead it was no different to a normal Sunday lunch apart from the cracker! I do not mind paying good money for good food but sadly left feeling ripped off and very disappointed.
M J . 2018-12-27
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This was meant as a celebration and a thank you tea. We arrived at 3 but could not sit in the lounge as the fire had been lit, the room had filled with smoke and the windows were open. We sat in the bar area - at a low table that was not ideal for afternoon tea. We were given a menu of teas but waited a long time (over 20 minutes) to be served (having already booked the afternoon tea itself). We also had to go and find somebody to organise refills etc. The tea itself was fine - finger sandwiches, fresh scones and a selection of cakes - although there was nothing outstanding and the only nod to Christmas was a mini mince pie. The mood was not improved when somebody started drilling and sawing directly overhead - repairs are repairs but surely the hotel could plan not to serve afternoon tea where they know they are taking place. The upshot is that this is one of those "1 star for ambience, 4 stars for food and drink" reviews with the benefit of the doubt as I know they can do better. At £55 for three, I think the Mead needs to try a lot harder than this if it wants repeat custom.
Bob G . 2018-12-22
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We really enjoyed our visit. The food was top quality, very imaginative and well presented.The staff were very attentive and kind, and the building is beautiful. Looking forward to visiting again in the day time to really appreciate the environment and more of the delicious food!
ROGERPLEE . 2018-12-22
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Stayed here as an on the spur of the moment thing and a short getaway with breakfast and evening meal inclusive. Well worth it. Beautiful location, very friendly and helpful staff, smashing food. Good selection of wines. I really liked the way the bedrooms had not been overly modernised with a lot of original features retained.
Stephen G . 2018-12-11
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We were greeted by very helpful staff and the venue was beautiful.
I4754EAjakes . 2018-12-09
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Great meal, great location and great staff. Food was lovely and very well prepared with lots of little added extras. Staff friendly and easy to approach. The location was warm and friendly, one downside was the parking which is a little limited. Overall worth a visit
Christanm . 2018-12-06
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We were looked after on arrival, and seated in the bar to look at the menu. I had a glass of prosecco, perhaps the nicest I’ve had and once seated the food arrived swiftly. We opted for three courses and shared a bit of each other’s dishes, for the quality of food the price was good. The smoked pheasant was delicious, and the elderflower jelly with dessert was really good. The plates were large with good portions, and all the veggies were treated with real care. The kale was actually one of my favourite bits. All the staff were very attentive and friendly. Despite being fine dining, it was a comfortable and warm atmosphere. I would definitely recommend The Norfolk Mead for a special occasion, it felt like a real treat.
stellarosesheldon . 2018-11-27
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I visited today to have a pamper package as a belated birthday treat. My treatment was carried out by Catherine, she was excellent and extremely knowledgeable about the products which I found very helpful. The beauty rooms are really peaceful and relaxing and the finishing touches were superb. I will definitely be visiting again when I need a bit of r and r.
simpfield . 2016-09-11
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Our first time here under the new ownership, and we enjoyed it very much. A cosy room, with comfortable furnishings, plus tea/coffee facilities - and a decent sized bathroom with plenty of toiletries. Excellent meal in the restaurant, and a good choice for breakfast. Warm and welcoming, and happy, staff.
IntrepidTrev . 2016-09-10
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My last visit to the Mead three years ago was marred with poor service but it has upgraded itself. Last nights dinner was truly five star and the staff are brilliant - attentive and friendly. Menu is interesting, well presented and cooked to perfection. Atmosphere was enjoyable and the weddings in the garden do not impact on restaurant diners in any way. It's the staff that make a 5 star hotel and these guys certainly aspire to it.
A P . 2016-09-03
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Lovely place, charming staff, excellent food apart from a meagre morsel of Eton Mess, don't let this minor criticism put you off, I feel its just worth mentioning, this was our second visit and definitely not our last.
horatio1805 . 2016-08-24
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Beautiful ingredients put together to compliment and blend, overall a superb meal. My only faults would be that the skin on the cod dish was not crispy and so I had to dismantle my wonderfully arranged plate to take it off, and also I thought the extra money for the scallops was a 'tad' excessive, but seriously none of this would put me off ordering the same things again, it is only an observation.
Jo_Peck12 . 2016-08-19
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My husband and I got married at The Mead on 6th August and we had the most perfect weekend. From the moment we first visited to the day after our wedding we received such excellent service from Emily and all of the staff - nothing was too much trouble and we have had so many compliments from our guests. The venue itself is beautiful, the rooms (we stayed in Sweet Chestnut and Chanterelle, and as we had exclusivity the hotel was full of our friends and family, who all commented on how lovely their rooms were) are beautifully decorated and incredibly comfortable and the food was delicious! I highly recommend The Norfolk Mead for meals, overnight stays and if you're looking for the perfect wedding venue then look no further! We will definitely be returning.
Milly L . 2016-08-16
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Very welcoming staff, restrained and subtle country house décor.Service was excellent.Food was very good, but seemed over complicated.Each course had 6 or 7 very different ingredients, when 3 or 4 would have been absolutely fine. All very well cooked and presented, just a bit over fussy.Well worth a visit.
Keemafal . 2016-08-09
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This is our third trip to the Norfolk Mead. We really love the surrounding area of the Broads. Our room was lovely and well appointed, the staff are really friendly and efficient and the food is really good, local and plentiful. We will return. The highlight for us was sitting out on the balcony of the room looking out to the lovely grounds and trees.
lovetoescape2 . 2016-08-08
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Whilst on holiday a two weeks ago, I went on to Trip Advisor for somewhere to eat in Coltishall and up came the Norfolk Mead Hotel. So, we popped in on spec to see if they had a table for two available. Fortunately they did.What followed was one of those rare experiences that we will both remember for a long time.All three courses were a taste buds delight and a feast to the eyes. Our main courses were beautifully presented and finished with an exquisite combination of sauces drizzled around each dish.Without hesitation, I would recommend this venue and when time permits we will definitely return, but this time I will book in advance to make sure.
Phil W . 2016-07-28
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We stayed two nights in the Hawthorn room and had dinner both evenings plus one lunch. I also visited the treatment rooms.The room was lovely with a very large comfortable bed, and a sitting area with a sort of open plan bathroom - large shower with overhead and hand held options and a wash basin in the same space (also a door to a separate toilet). Big fluffy towels, robes, slippers and lovely shower gel etc made it very comfortable and welcoming. French doors lead on to a terrace with chairs and a table that looks over the walled garden. A cafetière and fresh coffee are provided, with little bottles of fresh milk available from a fridge in the corridor. All lovely touches which would have been even more perfect with more than sachet of coffee, or an alternative supply of the instant variety for those of us with high caffeine demands.All the food we had was very good and beautifully presented with some great wines to chose from. Breakfasts had a lovely buffet which concentrated on quality rather than excessive choice. The cooked breakfasts are clearly made to order and both the herby mushrooms with poached egg and the kipper were delicious. Lunch time sandwiches in the walled garden were perfect for a light bite before embarking on dinner. Canapés were offered in the garden before going through to the dining room for dinner, which was another delicious meal.Staff throughout our stay were all lovely without exception. They were friendly, helpful and efficient and really gave the impression they enjoyed working at the hotel. I also had a facial and pedicure. The treatment rooms are beautiful and the whole experience was one of relaxation and pampering.The grounds of the hotel go down to the river Bure and contain a small lake, which made a nice place to stroll in the early evening.All in all, one of the best all round experiences of relaxed luxury we've had - would thoroughly recommend it.
mouselet . 2016-07-28
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We visited the Norfolk Mead Hotel for sunday lunch after reading trip advisors reviews.I phoned the Hotel and booked a few weeks before and they sent an email to confirm.We visited 10th July whilst on holiday in Norfolk.When we arrived we were asked if we would like drinks in the lounge were we could look at the menu.There were four of us, myself and husband, my mother in law and my husbands brother. Three of us chose the chicken roast and my husband chose the pork. The meal was very nice but perhaps my expectations were high because of the reviews on trip adviser. The restaurant is quite small only about 10 or 11 tables.I would recommend this Hotel for a meal but it is rather expensive for what you get.A tip would be to buy some of the lovely soap which is from their spa - very nice - and its in the ladies so you can try before you buy.
karenandkeith2013 . 2016-07-26
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We visited this picturesque hotel for a spot of Sunday lunch and wow what a quaint little beauty all tucked away down a long dusty drive way!Drinks were served in the gardens and as per our time of booking we were swiftly taken to the exquisite dining room.The food is amazing on every level and the portion sizes were generous too, but unlike those horrible chain restaurant/pubs this was good quality food with clear passion put into sourcing only the finest ingredients, all delicately assembled to create a tasteful and balanced meal!The service was exceptional, from front of house to the bar staff everyone seemed extremely well mannered and highly professional!The bill... Eye watering but worth it, quality doesn't come cheap..If I'm ever in Norfolk this is one place I will be returning too.
Unicornbud . 2016-07-25
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So fantastic to eat here two nights. Lovely staff, brilliant food. Good portion size. We think this might be the best food we've ever had. Lots of flavours and variety, and not at all fatty or heavy. (As good as Colette's in The grove, watford, but proper size meals here. )
Libertysurf . 2016-07-20
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Second visit to this wonderful place. My daughter has just finished her exams so a little pamper was in order. If you haven't already been its a must. A little piece of heaven; wonderful surrounding and lovely staff.
annewones . 2016-07-18
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My daughter and I booked afternoon tea followed by a massage for a treat. The staff were very attentive as soon as we entered the hotel and made us feel very welcome. Afternoon tea was really good with a geed selection of sandwiches, scone and cakes and as much tea as we wanted. We went for a walk in the grounds an then went back in to the spa. We had a choice of 3 different massages, bamboo, deep tissue or aromatherapy. We both really enjoyed the massage and the girls were very friendly and tailored the massages to us. We will definitely go back, excellent service and a fabulous massage well done to you all!
bbmck . 2016-07-17
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My friend and I came for a girly treat of massage and afternoon tea, and it was wonderful. Excellent care from staff before and during our visit, ascertaining all our needs and meeting them so well. Really good massage by Catherine, my sore neck feels so much better today thankyou! Fruit sticks and ginger tea an unexpected and delightful refresher to bring us back to earth, then it was time for yummy sandwiches, scones and cake...ooh....!
Olga I . 2016-07-16
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Stayed here for a week-end to attend a wedding within the hotel grounds. Rooms very comfortable, great food and great venue for a wedding with the choice of wedding ceremony in the garden, weather permitting, or inside if weather rainy or cold. Ceremony room with floor to ceiling window on two sides, so you get the feel of being in the garden if weather is inclement.
Aussie64555 . 2016-07-14
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I was lucky enough to get another evening meal at the Norfolk Mead. My friends from Suffolk joined me and weall said our food couldn't have been better. The staff are really attentive to detail but not over powering. My starter of Queenies was wonderful (much prefer them to Kings) and the Fillet melted in the mouth served witha delicious sauce. I had the cheese and biscuits for desert as couldn't have managed a sweet but they did looktempting. My only wish is that I lived nearer so I could treat myself more often. Thanks once again for a super evening,
liziholls . 2016-07-12
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I booked afternoon tea to celebrate my mother's 70th birthday. I booked for 18 people and we were in the lounge. The afternoon tea was delicious, served in a lovely relaxed and private room. Despite there being a wedding and baby shower taking place at the same time, our service was fantastic.
Victoria E . 2016-07-05
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We had the choice of sitting in the lounge or the restaurant, we opted for the lounge as it was a more relaxed setting. The hotel was lovely, however the afternoon tea itself was disappointing. We were just offered a choice of tea or coffee, with no tea menu. The tea was not loose, which I expect as standard with an afternoon tea. The sandwiches were fine; salmon, egg and ham, again nothing different. There was one scone each which was plain with no fruit, and the jam was so watery we couldn't spread it. The cake selection was the best bit, a mini meringue, chocolate brownie and lemon drizzle. I have had afternoon tea in quite a few different places and would say this was average for £15pp. However the spa treatments were lovely, and the staff were friendly and accommodating. The only problem was the rooms are quite close to the bar, which meant I could hear a child screaming throughout the massage. I brought it to the attention of the masseuse and she offered to close he door to the bar. Unfortunately this didn't help a great deal, but there was no more she could do. She helped as soon as I mentioned it.
Snowleopards89 . 2016-06-28
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Following a recommendation we were very disappointed, the Tables are shoe horned in and it is like everybody sits together. Plus the Sunday Lunch, was plated, for the price we would expect the vegetables to be served in a separate dish to serve ones self. The roast potatoes were over done the overal presentation was not good at all. There are much better Restaurants in and around Norwich and Norfolk than the Norfolk Meads.
Boxhome . 2016-06-27
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We had a been recommended this restaurant by friends and were not disappointed. Do not be put off by this being a hotel, they welcome non residents all day.We booked a family meal for a weekday night in the small Georgian room for 10 of us and from the moment we walked through the door till the moment we left it was wonderful.The food was out of this world and the service was 2nd to none! We had a mixture of the whole menu and we got to try all options that were on the menu. Thank you to The Norfolk Mead for making our family gathering extra special x
Dazzle12 . 2016-06-26
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We had a lovely joint birthday meal with a few family members. We had a private room for us all. We had drinks in the bar and were asked to have a look at the menu. The waiter was good looking and kept us laughing with a few jokes. When our food was ready we went through to the Georgian room and were given bread and water before our starters came out. The food that was served was so delicious, my mouths watering now thinking about it... I think everyone should try the ice creams and sorbets which are made on site. I had a quick look at the new treatment rooms and can not wait to try these outI hope to return soon xx
knaulls . 2016-06-26
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My wife and had a wonderful evening at the Norfolk Mead Restaurant. The food was of a standard rarely found in Norfolk, a true taste sensation and excellent value. The service from staff at the mead was refreshingly excellent. I cant recommend this venue enough.
James M . 2016-06-20
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Took my fiancée here for a luxury meal after a long week at work. Was a lovely environment with the opportunity of being seated in the bar with snacks and drinks whilst perusing the menu before being seated in the dining room. We both enjoyed scallops and a perfectly cooked beef fillet for main. Very attentive staff and incredible food. Will return!
Eliza O . 2016-06-04
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We were in a large party but still received very personalised service and the food was outstanding. The staff were actually as attentive as I have seen without being overbearing. Some delicious flavours and a pleasant atmosphere where everybody involved with the restaurant seemed happy and enthusiastic. Charles & Shirley S
Falshaw . 2016-05-31
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Very high quality food in beautiful surroundings. The food is well presented, but doesn't detract from the amazing flavours. Highly recommend!
bower_saraht . 2016-05-23
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I think around 140 people sat down for a meal in the new dining room, that is just set apart from the main building.The service was excellent, the tables of ten were served one after the other, the food was of a very high standard, everyone said it was one of the best club meals ever.Sadly some minor gripes, a combination of hard flooring, bare stone walls and low ceilings, whilst giving the building a very pleasing experience, meant the noise was really loud and many older members struggled to converse. Perhaps some softer furnishings/wall drapes might help.Also because of the number of people the car parking was poor with many struggling back to their cars in the dark after the meal.However for most readers travelling in smaller groups, the noise and car parking won't apply.I will have to go back in the daytime to view more, but by all accounts this is a very very good destination
Stephen R . 2016-05-17
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Spent a fair bit on the place and its definitely been money well spent. Expected it to be good but it was excellent. 3 Courses for £29.50 on a Sunday. The bar area is lovely and we perused the menu whilst having a drink. The dining room is bright and airy. And service was good at all times. Each course was presented well, my Wifes Prawn and Crayfish stack tasted so fresh and my Roast beef was lovely and pink. Peanut and banana parfait was awesome as well! Cant wait to go back- we didn’t want to leave!
DHonor1 . 2016-05-16
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Grate evening lush nosh cool company but had to poor own whine Booze maid me dislecksick try it 4 yoorself nice evernong imo
MickyH . 2016-05-14
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I visited the Mead today with a friend to take a up special offer we had found via their Facebook feed. What s totally beautiful place. Grounds are fabulous and the hotel is styled so tastefully - each reception room is a delight. All the staff we spoke with were friendly and helpful. On this occasion we didn't stay or eat at the hotel but we plan to come back. The spa rooms are also top notch and I had a neck and back massage plus a facial. Probably the best of both I have ever had so thank you to Catherine. Highly recommended
A TripAdvisor Member . 2016-05-12
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Sunday lunch on May 1st was the best I can remember in a long time. The food was excellent and as such good value for money, service was impeccable, and the setting beautiful. A memorable occasion.
David D . 2016-05-06
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My first trip to the Norfolk Mead and it won't be the last. Great setting, courteous and attentive staff, relaxed atmosphere and terrific food. All 3 courses were beautifully presented and totally delicious. Ingredients were fresh and tasty and expertly prepared. We were able to take our time and enjoy the meal without being rushed or made to feel like it was time to move on. The opportunity to combine a lovely meal or afternoon tea with a spa treatment is a treat we will definitely book in the future.
Katiebeth100 . 2016-05-02
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Exceptional food and service in beautiful surroundings. An excellent restaurant and gardens to while away the odd afternoon or evening !
Peter T . 2016-04-21
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Spent a couple of days here attending a Wedding. Everything was 5 star, venue, food, service. Delightful staff, nothing too much trouble.
stewart136 . 2016-04-16
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From the beginning of our stay to the end, we cannot praise the hotel and its staff enough - everyone was very attentive and the quality of the food was absolutely excellent - everything was cooked to perfection with style and grace, not to mention flavour! From canapés at the wedding reception, through to dinner and breakfast, the standard was superb (the full English breakfast was definitely to be recommended...... We could go on and on........) Presentation was elegant and a feast for the eyes as well as the taste buds - highly recommended.
juliedoo77 . 2016-04-16
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From Breakfast to Lunch to Evening meal, the food AND service in the restaurant was attentive and first class. I can honestly say that the Beef on the Friday evening was one of the finest and flavourful meals I've ever had.Everything that was put in front of me not only looked gorgeous but tasted amazing too!! Well done James and Anna and to the rest of your staff, you have succeeded in making The Norfolk Mead Restaurant a 'must go to' for any food connoisseur.
dasmith2164 . 2016-04-14
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We stayed for two days so experienced most of the culinary opportunities! Everything from the kitchen was absolutely top quality ingredients and executed to perfection from the perfect poached egg to light bite capes and late night bacon sandwiches :) Every course stood out, spot on. Staff were really good, attentive at all the right moments, nothing too much trouble. Excellent
timjay2425 . 2016-04-10
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Six of us went for lunch today and even though the place was fully booked we received very good treatment from the off. We were ushered into a lounge for pre-lunch drinks as the bar was reportedly full. In no time we had our drinks orders taken and delivered (no real ale - what a bore!) and our lunch orders were taken soon after. With just about the right wait we were then ushered to our table and the starters were served - all delicious and well presented, followed by the main courses - equally mostly delicious and well presented EXCEPT that my wife, who was only having one course, had made the obvious mistake of ordering roast shoulder of pork. This arrived in the form of a large piece of fatty pork, looking like a left over from the carvery, plumped on top of a large pile of potatoes and veg - all luke warm to cold. We all commented on the unappealing and appetite-killing size and look of the dish whilst the waitress was serving us all but she feigned deafness and walked away. My wife then attempted to eat the dish in order not to create a fuss. Such a shame as the staff were mainly a delight and the service was impeccable. It is difficult to comprehend how such a rogue dish could have been included amongst what were very well cooked and presented offerings. The sweets were no better than OK and the wine, a New Zealand Pinot Noir, was pretty naff and went unfinished! As five of us were satisfied I am still giving this place a high rating but it could be improved.
mrjelly . 2016-03-27
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The restaurant is intimate, the staff attentive and the food excellent. Recommend the scallops and the filet steak was delicious
68IanM . 2016-03-24
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We have just returned from a 2 night stay at the Norfolk Mead Hotel. We found it on SecretEscapes with a superb special DB&B offer. Regardless of the discount we were enjoying, the service from all the staff, from our welcome at Reception through evening dinner and over breakfast was utterly superb. This is a very friendly and special country hotel with the best customer service we have experienced for a very long time. The food served at dinner and breakfast were of the very highest standard indeed and beautifully presented.If you are planning a visit to Norfolk do not miss this lovely place.
Steve B . 2016-03-16
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We booked for a Valentines breakfast thinking the Norfolk Mead would be a lovely place to start our day. We arrived at the hotel and had to search for a member of staff, we were then asked to wait as they were just cleaning the table but we're not asked to take a seat while they were doing so. We were offered tea or coffee, it arrived with no milk and we had to ask for the milk.We ordered our breakfast, we both went for the full English....however I wouldn't say it was very full. One sausage, two bits of bacon, an egg, a tomato and a mushroom and about a teaspoon of beans (which I found a hair in). We were told we could use the buffet and help our self to toast and juice etc, I was surprised that the full English didn't come with toast on the side. The toaster took around 5 minutes to get slightly golden and my breakfast was getting cold. I was also surprised to find that there was no butter available to have with the toast. We also found the atmosphere very strange, no music and left on our own so we couldn't even ask for butter. We then decided to leave and asked for the bill, the member of staff who served us even said "oh sorry I haven't been able to see you much this morning, it's been busy" I was surprised to see the bill....£30!!! for two "full English breakfasts" and a pot of coffee. No prices were available online or on the menu, understandably the hotel has a lot of clients come visit from London, but Coltishall is not London and definitely cannot charge those prices for a tiny meal. Even the couple behind us said "we'll this fry up isn't quite like what we have back home in London" For a 4* hotel I think the service and food was poor! considering premier inn even offer toast and butter with their fry up! We were told to come back for dinner and try the evening menu.....we have decided that won't be happening as we may have to take out a small mortgage to ensure we are full!! (And no I am not a large person who likes to eat, I am a 27year old 9st female) It is a great shame as we were looking forward to a nice morning meal in a nice setting, I have left feeling very annoyed that I have spent £30 on not much at all, unfortunately we won't be coming back.
KVM407 . 2016-02-14
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I'm not happy with this hotel ... when you give any constructive feedback you get told that your wrong. The food is small and rooms are not clean.
alan b . 2015-08-20
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We recently stayed overnight at this hotel to celebrate my husband's birthday. On all counts this was an excellent stay. The room was very well appointed (most comfortable hotel bed I've slept in for a long time) and spotlessly clean. The dinner was delicious and staff very friendly and helpful. I would not hesitate to recommend it.
Ines54_12 . 2014-02-21
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326 Opinions
Went on Halloween for supper and bought a lamb diner kebab and a chicken gyros. While taking them back to my table I managed to spill both kebabs. The owner and the manager both immediately sprang into action, organised the cleaning and immediately ordered two more kebabs without any hesitation when it was completely my own fault. It was very much appreciated. The pub has put a premium on service and it shows. The staff had made a real effort for Halloween and the kids were thoroughly enjoying their outing.
2191 Opinions
Went here last week for our 1st night on our broards trip. Lovely surroundings, food was excellent, starters and mains. I recommend the pie btw .will visit again
36 Opinions
Lovely Sunday lunch here, the food was delicious and a bonus of plenty of gravy. Great atmosphere and service too, Dog friendly.
21 Opinions
Happened across this lovely place on a walk with our dog. We all had ice cream including the dog with a very nice brownie to follow. Sit amongst the trees and just listen to the birds and watch the world go by.
492 Opinions
We only went for lunch and we both decided to have the ribeye steak medium rare with chips. At £27 (now £34) a head we expected a decent steak but were very disapointed, it was tough, the waitress said she would tell the chef. They also add a 10% tip! A gratuity should be given for good service not just added to the bill.