The New Lanark Mill Pantry in South Lanarkshire

My hubby and I stayed here for one night. The room was really big, with a king-sized bed, especially as this was supposed to be a standard double room. The view from our room was spectacular and really relaxing. It was lovely being able to lie in bed listening to the water of the River Clyde. We had dinner in the restaurant and the food was very good and service excellent. We found the breakfast to be the opposite, however, which was a disappointment. The food had already been cooked and the sausage was overcooked and was inedible. It was also cold. We did express our disappointment to the waitress but was only offered another breakfast. When my hubby questioned that if a new breakfast was going to come from the kitchen again already prepared and cooked then there would be no improvement. An apology was given and taken off the price of the bill. We had the use of the leisure facilities in the hotel and pre booked a treatment each. This experience was fabulous. Our therapist called Vicki was incredible. She was understanding of both our needs and gave us our treatments accordingly. Inparticular I have never had a facial quite like this one. It was remarkable, relaxing and helpful in giving hints on how to relax more at home. Thank you very much.

Wonderful hotel in a beautiful setting. Food and staff were brilliant.

Lovely place to stay. Views amazing and food very good

Went here for a swim, then some bar lunch. Was reasonable

I booked the spa deal for 1 night through the website. Upon clicking this deal it takes you to your room booking. I booked this expecting the specific deal I had chosen. When I arrived to check in I was told that I had booked room only! So everything else (dinner, treatment,breakfast) was now at an additional cost! The link in the website clearly needs updated as this is very misleading as to what is actually getting booked. Our room was lovely none the less and we had the most amazing view of the falls of Clyde. What I did not expect was to find the previous guests swimming costume still hanging on the towel rail in the bathroom. At £139 for room only I do expect a better standard of cleaning from one guest to the next! We booked for dinner and the meal was lovely. We came down for breakfast which I had already checked out again on the website. This showed an all Inclusive breakfast priced at £9.95 each. When my bill arrived I was charged £15 each! When I queried this I was told that's an old menu. I really feel that the website needs a total upgrade to making sure links take you to the correct page and prices are up to date! It's all very misleading. I would absolutely stay again but would never use the website to book through. I would call and check exactly what everything costs and what's included so its not a surprise and then extra costs for everything. The staff are lovely but trying to get through to the Spa on the extension from your room is not great. No one answers the phone and no one is at the reception! Overall we had a lovely stay and the views and walks are just amazing!

Supurb Hotel and spar. Beautiful surroundings in idyllic New Lanark Mill World Heritage Site

Beautiful hotel beautiful scenery quiet and relaxing. Booked for breakfast which was just awful. I had a full breakfast which included 10 beens, 2 button mushrooms the thinnest slice of haggis and black pudding I have ever seen bacon like a bit of leather overcooked fried egg , sausage. My wife had eggs benidict over cooked eggs and bacon the size of a ten pence piece. Just awful. Such a shame because this is beautiful place. I also complained at the reception but they were not interested. I will go back but will not be eating breakfast in the hotel ever again L

Been using the spa here for a while now ,beautiful, clean ,friendly staff and all in an outstanding setting 👌

Exceptional help from Claire at reception. Thank you

Such nice friendly and helpful staff. Room was perfect. Food was great, don't miss the sticky toffee pudding. Leisure facilities were clean. Pool, jacuzzi and sauna etc excellent.

Very friendly staff in well kept premises. Served excellent home-made Mediterranean Vegetable soup, which was delicious, served with a cheese scone - a perfect combination! The coffee was so good that I had a second double espresso. Reasonable prices, very good value for money.

dure koffie en niet eens zo lekker. sfeer is ook niet om wild van te worden. soort rondrit in bakje over historie, is belangrijk maar vond het niet de moeite waard.

The staff are delightful and the hot chocolate is to die for. We keep coming back, which must say something. Either it’s great or I keep leaving things behind

terrible terrible terrible.....total rip off and substandard food...no choice, sandwiches hand made wrapped in cling film and thrown in a pile, avoid of you have allergies as no listing of what's in them. Scones just felt apart into crumbs the minute you cut into them. No prices shown.....that's because they are extortionate!!! I had choc fudge slice was dry as bone and like proper fudge on inside just awful. Dirty , needs a good clean and presentation of what they did have needs attention. Far too costly for a family meal or snacks. Toilets stunk of poo but we were first in and later on when using this bad smell still there so drains a problem. Avoid at all costs (pardon the pun)

Met up with family members here, waited 30 minutes for a couple toasties and soup, other tables that arrived after us were served first and when the food finally arrived it was very disappointing, £5+ for a tiny toastie with a single slice of cheese inside, chips dripping with oil, soup wasn't the type of soup that we were told, ordered a BLT on brown bread with mayo, was brought white bread with no mayo. Very overpriced for what we got. Wouldn't come back.

Visited today. I ordered pie chips and beans. Pie was luke warm, beans cold and chips arrived 20 minutes after pie and beans were served. My husband ordered jacket potato and coronation chicken which he said was very nice but he had eaten it by the time my meal arrived which I sent back to get reheated. Prices a bit high for quality of food.

Surely to goodness we can dish up something better than this pathetic effort to greet the tourists in our “World Heritage Site”. With two hungry toddlers, we had no option but to eat in this service forsaken establishment. Exorbitant pricing for the meagre selection on offer. It was only 1:30 pm and we were advised that the kitchen had no bread with which to make the kids a plain sandwich. No hot food on offer. The soup pot was empty but they did manage to rustle up some disgusting “packet soup” that was loosely described as “Pea & Ham”…….it was served with a scone & runny butter. The two “Senior Kitchen Staff” appeared to be in crisis talks while their bewildered young serving staff were left to face our International guests, most of whom did an about turn and left the facility and most likely cut short their experience of one of Scotland’s “prime tourist attractions”. This surely cannot be a commercially viable business who fronts up this abomination? It reeks of a Council run effort……. The Lanarkshire Council Directors will no doubt be enjoying their vacations on The Riviera, meanwhile on The River Clyde, we Scots are being served a Big Riddy!

Wonderful day spent at New Lanark Mills, however badly tarnished by the appalling food offer, rip off prices and haphazard service in this so called cafe. Reading the other reviews it is clear the operator of this business (council? ) has any interest in providing a quality experience. As a Scot, I was embarrassed to see a group of overseas visitors so unimpressed they walked out! The management of the Trust need to get a grip of this situation, either improve or terminate the franchise. To continue to do nothing is simply undermining the overall visitor experience and worse by tarnishing the good reputation of Scottish food and service.

We visited your cafe on 13th July at 2pm. We had friends from Canada with us and were totally embarrassed when we ordered pizza, to be told there was no pizza left, while we watched one of your chef's cut up 2 pizza's in front of us, for another customer. We then ordered "soup of the day" to be told there was none left !!!!! My sister ordered a panini and we waited at least 15mins before she had to go up and ask if it was ready, when this was brought to the table it was literally thrown down on the table, yet another embarrassing moment. Meanwhile there was another customer who ordered paninis after her and was as handed 2 paninis. What on earth was your chef's doing that day, NOTHING by the look of things. This was not acceptable customer service and we will not be recommending anyone to visit your cafe. !!!!!

£6.40 FOR A DRIED UPTUNA SANDWICH IN A BAG £6.80 FOR A CHEESE AND HAM PANINI £2.90 FOR A SMALL COFFEE £3.25 FOR A KIDS MEAL 9JUICE CRISPS and A SMALL HAM SANDWICH And all pretty much sub standard Quality I appreciate Prices have gone up recently however these Prices are way overboard Take a Picnic is my advice to all.!!

I would advise everybody to stay clear of this place until they re-assess their prices. Today I was charged £8.10 for a sandwich in a brown paper bag. I could tolerate the £2.20 for a bottle of Fanta but £8.10 is a piss take. The one point on my rating is for the staff honesty in admitting that £8.10 is a complete rip off

Had a takeaway lunch for the two of us today. It was a bit disappointing at over £13 for two thinly filled, doughy baguettes with a few crisps and a bit of salad after quite a long wait.

Tried to get a table in the cafe but it was full so decided on a takeaway. Our order was taken quite quickly but we then had to wait half an hour on our sandwiches being made up. My daughter had to ask several times when they were going to be ready. By the time they were my tea was cold so I was given a further cup free of charge. The sandwiches were overpriced with only two small slices of bread, egg mayo filling, a few crisps and lettuce but no coleslaw as was on the menu. As another reviewer said, this place is a shambles. We will definitely not be back there.

Worked there for 18 years Was down with friends what a shambles, They have moved tea room into a shop staff running up and down with hot tea and coffee their order pad was down so had to wait on that getting fixed The girl in the shop was cleaning the tables . Had to Q in the same Q for ice cream as for food 15 minutes couldn’t believe it . Shambles

Myself and my wife called in today following out Falls of Clyde circular walk we were ready for a bite to eat. X2 Panini tea for two and a portion of chips £18.50 wow I thought not the cheapest Presented was the panini a spoon of slaw with 5 leaves.. bland taste, portion of chips were cold not warm but cold! Presume the dishwasher wasn’t working as the cups felt liked they had food debris to the outside of them. Did I complain no and I know I should have but hey ho we decided to go for the tea and scone combo £3.50 scone was ok but the cup had tea stains in the cup before I used it…? Come on guys must try harder…

Had a delicious lunch with my mother and daughter yesterday. Excellent pea and ham soup, panini and sandwiches with the best chips ever!! Service was excellent! Shop is well worth a visit too with its if great gift ideas. Hidden treasure on our doorstep.

Hey there, had a lovely visit around the facilities on Thursday 29th April 2021 followed by a delicious meal in the mill cafe. We into the mill cafe for a heat up with the delicious food here. Right from the start the female front of house supervisor had a face like thunder, arrogant and not very welcoming. We looked by this at first as we were wanting to get something to heat us up and we were starving.We were all going to opt for the soup until we saw the same said supervisor standing behind the kitchen counter messing about with the soup with her over the top fake nails. I have worked in enough hospitality venues to know your not allowed anything like that for food hygiene! No thank you, will not be having that! Why she was even behind there beggars belief as there was two perfectly good chefs in the kitchen and only 1 other front of house working his ass off while this said supervisor didn’t live up to expectations of leading and showing staff by example. The young man was doing everything by himself!To give credit though where credit is due, the pizza we ordered was cooked to perfection and delicious, definitely warmed us up and I would come back for that alone anytime!Would also like to thank the very welcoming young man who seemed to be doing all the work front of house and the cafe chefs for a lovely meal.New Lanark, sort your supervisor out. Apart from this lady, the experience was a really good one. If this lady doesn’t want to work here, she should leave. She is spoiling a perfectly good setup!Signing off...

First of all, the blackboard sign stating if you want to takeaway or sit in should be at the very front of the shop, we lined up for a while to discover that table service was in a different section. Once we did finally sit down, our table was sticky (obviously not sanitised) and nobody came to take our order. 3 other tables in our section (next to the ice cream stall) also were not served. Despite staff walking past, we were still ignored countless time. Perhaps more staff is needed. To top it off, we left without ordering and within 5 minutes our table was taken and not cleaned. Nobody bothered to collect the track and trace information sheets either. Really bad impression and for that I don't think we'll be returning. It's a shame as the menu on offer looked quite good.

Says it is closed but it is open. Table service only but tables not cleared or clean. Previous customers’ track and trace details left on the table. Only 4 tables occupied. Waitress only took order from 1 table (the last to arrive) and ignored the rest. 2 other staff seemed uninterested. We walked out after sitting for over 5 minutes.

For a cafe in a tourist location this is pretty decentThey have reduced the number of tables and have a one way system in line with the COVID requirements and it is well set out.I had a panini and my partner had a pizza, both very tasty. My panini came with some coleslaw which was delicious. I didnt think it was too overpriced but is in line with other tourist places

I liked this place for a restate from the cold and to relax in after a long hike up the falls of Clyde.Lots of local eats and baked patties etc. Cafeteria style, clean and airy.

this is the main cafe for the world heritage site of New Lanark. geared for volume numbers it is still a pleasant place. simple meals. long ramp gives access..

Like most other Scottish cafes in tourist spots the fare is pretty standard. A decent bowl of thick and hearty soup and a sandwich was enjoyed at lunchtime and later in the afternoon a nice hot coffee and scone set us up for the return home.

We went at 9.30am and the cafe was still setting up. We asked for the pancakes with maple syrup and bacon and where informed there weren't any. However, on request they did make bacon on toast and a scrambled egg on toast. We were served toast with rubbery scrambled egg; and toast with one dry rasher of bacon. Not sure why the quality of the cooked items where so poor as the cakes and scones from the food on display were fine. My son, who ate the bacon was sick later on in the day, and couldn't help wondering whether it was the bacon. Pity as the rest of the visit to New Lanark was top rate.

Good to be able to stop and get a coffee and some of the lovely icecream whilst visiting the site. Ideal if making a day of it.

Despite advertising that they do breakfast, I was turned away at 9:30 when I went to get some breakfast here. As they open at 9, I thought this was a bit unreasonable really. I was ignored by staff for about 10 minutes before some sighed and asked what I wanted. When I asked if there were any gluten free options for breakfast (as none were mentioned on the board) i was told they could maybe do some toast. I asked if I could have egg on toast or something and she said no. They have no eggs apparently. I asked if there was anything else I could have on the toast and she said no. So, plain dry toast for £3? No thanks. I would have just gotten a coffee but it was just from a self service rubbishy machine into non-recyclable paper cups, again costing about £3. The staff had all disappeared by this point so I just left and went to Costa on the high street.No wonder there were no customers in there! Maybe if they'd had any food or decent staff it would have been nice, but that wasn't the case.

We called in here after visiting the views of the Clyde and the old operating Mill Wheel.Saw their advert for the locally made ice cream and our 3 year old was interested. Nicely refurbished cafe retains old world charm with some good information boards as well.All of the items were good, nice ice cream, cakes and coffees, teas and soft drinks. Staff were really nice with our granddaughter.Can certainly recommend the Mill Cafe if you are visiting New Lanark.

My daughter got us a tea for two in the hotel . We were offered soup to start with at reduced price because we had the tea for two . The soup was delicious . As so was our selection if sandwiches scones and cakes , staff very friendly an helpful .. Was nice relaxed atmosphere with stunning views of the wonderful river Clyde . We l be back . Thank you

I used to love coming here, visited today and i can honestly say i doubt i will be back! Ordered a ham salad! And thats exactly what i got! 2 slices of packet ham and a handful of packet salad! And attempted to charge me £6.50 for this!!! Baring in mind the menu said there was other things to come with this salad, so after telling them i wasnt paying £6.50 for that, and to just take it back, the manager came over, offered me a scone with it etc! To come back with a bread roll for soup! She did however apoligise for what was sent and we were told there was no cous cous left, which we werent told when we were ordering and considering the place was dead and it was 1pm i dont think they would have just run out that day. Dont know if i was supposed to make a mini bagette with it or what! Onions! And crisps! So glad i ordered soup aswell which was infact great.! Its so overpriced tho for basic food! £27.00 today for 2 soups, a ham half salad! And a panini... and to be honest i have had better pub grub for half the price. Moving on the manager did her best, the girl that was on the till was very nice and she really did go out her way to be nice to us knowing we were super annoyed by now!. Only because a very childish worker, stood with another worker from another area of the place talking about us staring at us and very clearly complaining about us complaining about the food. Which was very pathetic and childish, and not to mention very uncomfortable. The lady who served us was 100, miles an hour, hadnt a clue what she was trying to say to us, just very overall rude, and a complete joke if i am honest. Will probably never return here due to the complete lack of customer service and the fact its like paying restraunt prices for standard snacks.

Conveniently located next to the wool shop. The soup, with a cheese scone was superb! Others scones were equally light. Good range of light lunches available. Everyone very helpful and friendly. Plenty of seatiog

We regularly visit the Mill Pantry of a weekend. My husband and myself love the homemade soup, it’s delicious. Recently the kiddies lunch goodie bags have went down hill, the usual “made up sandwiches” have been replaced with a “hard soup roll” which isn’t practical for my little one, it’s just too tough. Prices can be a little steep. We do enjoy our lunch here but a little rethink on the kids lunches wouldn’t go a miss.

The cafe is conveniently located, and much as you'd expect, unimaginative decor. We were there for a light lunch and drink after completing the walk. But when I looked in the "Grab N' Go" section I could only see one sandwich! And the filling didn't appeal. There were several high-cal cakes (not for me) and I could have had a panini at £6. But all I wanted was a sandwich and a drink, so I was disappointed. My brother had the lentil soup and he said it was nice (it looked good) but on a hot day soup didn't appeal either. I had a standard bag of crisps at 95 p and a lemonade - £2 for 500 ml, so not exactly inspiringly good value. I wouldn't rush back

We were lucky enough to visit this restaurant on a day when a development team were in attendance. The staff were producing different dishes - 2 of which we decided to try.

The food was very nice and staff very friendly and helpful. We had soup which was very tasty if a little 'thin'.but comes with nice options of bread or scones.

Good selection of hot and cold food and snacks including their own ice cream. Self service and plenty of seating.

Despite it being late in the day the staff were accommodating and friendly! Lovely food and people. Would go back for more than just tea and cake the next time!

We had a party of 8 and had food and drinks which were well presented and very tasty and good value.

Very convenient and much appreciated restaurant onsite when visiting the Mill. Good selection of goodies; clean' friendly staff; nice amenities.

Lovely food from small snack to full lunches. Something for every appetite. Excellent quality and value for money. Staff were very helpful offering suggestions for gluten and dairy tree options.

We stopped at New Lanark near lunch time, so chose to eat at the Mill Cafe. The food was decent and not unreasonably priced. I had a bowl of potato soup, a panini sandwich, and a cappuccino. The coffee machine was fascinating. I wanted to get another cappuccino just to use it again. :)

Rather takes advantage of lack of competition on the New Lanark site food is ok if lacking variety. On plus side very clean and the staff were polite and quick. Food was pretty much the same as any cafe on a tourist site

Clean and airy, friendly staff. Plenty of filling in jacket potatoes. Good mug of coffee. After visiting a lot of the houses, mill, school etc this was a welcome stop off point.

£13.90 for 2 take away sandwiches and 2 self service machine coffees is a bit steep. The sandwiches were no better than Tesco and the coffees were foul. Poor all round.

We enjoyed ice cream sundaes in the pantry and coffees. The ice cream is made in the village and is delightfully creamy and full of flavour! Would definitely recommend!

I had been for an MRI scan and needed some’chill ‘ time, and so we headed to New Lanark, what a place.

We enjoyed a lunch in the pantry. The menu was varied and very reasonably priced. Lots of home baking too.

The cafe is housed in a large space in an old mill. Minimally furnished and the acoustics poor even when not busy. Serve yourself coffee from machines. Actually the coffee was quite good. Functional only.

Asked for brown bread toastie and was given what looked like white flat bread, tasteless and not at all enjoyable.

Quite busy when we were in. Just having a quick bite to eat so went for the baked potatoes..Pleasant staff, decent food, and not overly priced. Do a good range of light meals, and snacks.

Good, clean, standard fare cafe, with very friendly staff. You'll get a lovely cup of tea and some tasty soup for a very reasonable price.

There isn't much wrong with the café but it's not that exciting either. Set up for crowds, even when mostly empty it is noisy. It must be something else when busy! But perfectly adequate if a little over-priced. Also the signage is poor. Finding the café took some detective work!

Having stayed and eaten at the hotel, we perhaps expected too much of the cafe next to the Mill shop. Despite it being a fairly quiet midweek lunchtime, there was very little choice of hot food left (i serving of lasagne and 1 slice of pizza), so we had a rather makeshift lunch.

Visited for lunch before going to the exhibition. Very good vegetable curry with rice; licensing laws meant I couldn't have wine with it though, was a bit miffed at that; the woman beside the till snatched the bottle off my tray rather rudely and informed of the licensing laws - I felt like I was being told off............ other staff were more pleasant. Nice big restaurant, plenty of space between tables, bright and clean.

Enjoyed lunch here with my husband, staff were very friendly and the cafe was absolutely spotless, toilets too.

Lovely meal friendly staff great location. Lots of space and loads of tables. Lovely coffee too. There is a shop just off the Pantry.

Went there with the grandchildren and were very happy with the variety of the menu. Prices were reasonable and food was good.

While visiting New Lanark, we decided to have lunch. The Pantry was an excellent choice. Counter service, but the food was good and the place was very clean.

We found the Mill Pantry served a very good lunch with good options for kids but can get pretty busy. So we went in before 12am for lunch and had a full choice of options without being to busy. We went back after the busy lunch service time for a coffee and had no problems getting a table. Would recommend and try to avoid the busiest period's of the day.

En sortant du site un sandwich moyen dans une salle de cantine oou le personnel tire une tronche... aussi triste que celle du personnel d'antant.

.... with good service - though this is a huge place and there was nobody else there at the time of our visiting. Just stopped for a brew - handy location and clean large toilets - a very well spaced area with some of the evidence of it's previous use as a working mill.

Perfect eating location on site, two minutes from hotel. Food is delicious, fresh & lots of choice. Staff are lovely.

Popped in here for a snack. Plenty of seating, including comfy chairs. Wonderful Lanark Ice Cream. Loved the jaffa cake variety.

I call in frequently at the pantry for my bacon roll after my swim in the mornings. I find the staff so helpful and friendly!! I was worried when I heard there were going to be changes to the pantry. I was concerned that I would not manage to have a little chat with my 'friendly staff' - thank goodness I can still have a little chat as most places nowadays are very robotic. Keep up the good work girls. You make my day!!!

We were very disapointed that the wonderful Cream Teas are no more as they are getting very popular elsewhere. Two years ago we voted Lanarks the best in britain...

On visiting New Lanark we decided to have lunch. Homemade lentil soup and a herb scone, followed by decent cuppa. Reasonably priced too.

I frequently stop here for a coffee en route walking from Castlebank Park to Lanark. Today I also had lunch - delicious and good value for money. I had vegetable broth with a herb scone, all tasted really fresh and home made. The setting is of course beautiful - not just the backdrop but also the cafe itself is steeped in history. It's nice and airy with plenty of seating and lots of good choices on offer - hot meals, sandwiches, cakes, baked potatoes etc. There's also a lovely ice cream stand. Very quaint, good quality, good service and value for money. The shop is also well worth a visit.

Great soup and scone, nice coffee and baking selection. Good value and nourishing after walking round exhibition.

My wife and I visited the New Lanark complex for the first time. The whole facility is absolutely amazing and very high quality. Even the toilets are beautiful. The restaurant looks very good but the food and the choice for lunch today was embarrassingly woeful.

Large restaurant located in the main building. Arrived at 15:30 to find little in the way of refreshments. Lots of visitors were coming in only to be disappointed. It appeared that the cafeteria was closing at 16:00. but there were no prominent notices informing visitors of closing times. A prominent notice could easily be put at the main entrance. This would avoid a negative feeling.

Visiting the heritage sight with my parents and popped into the cafe for some lunch - wish we hadn't bothered! Tables weren't cleaned, staff unhelpful, everything we asked for they didn't have ie no baked potatoes, no rolls, no meatballs etc etc which bearing in mind it was early lunchtime was unacceptable. We should have just gave up there and then but eventually managed to get toast , slice sausage and a scone between the 4 of us . .... yuck! Think they had been cooked the week before! We really enjoyed the heritage sight but the cafe really let's it down. We will return but might bring a packed lunch the next time!!!

Dropped in to the Mill Cafe for lunch after visiting “The Spirit of Christmas” ride at the Heritage Visitor Centre.

we were at the mill shop for wool and popped in to the cafe here (which you walk through to get to the shop) and were pleased with the variety and quality of the tasty treats on offer. We had scones jam and butter and wished we had not just had lunch shortly before as several customers seemed to be enjoying substantial plates of food. Maybe next time we are in the area we will choose to eat here - there is free parking and you do not have to purchase tickets for the heritage centre to enjoy the facilities here.

Went on the spur of the moment to New Lanark with a friend. Haven't been in a long time. Had lunch and it was very good. The restaurant was very busy with overseas students but the staff coped well.

After visiting New Lanark and the Falls of Clyde after many years absence we decided to have coffee and bacon rolls. Shouldn't have bothered! Fatty bacon on a dry (stale even) roll - no butter or margarine. At £2.75 per roll it was about £2.50 overpriced. Not an experience we will repeat and something that makes tourists feel ripped off and is a real shame as New Lanark has otherwise improved over the years.

What a busy wee place. Very fair prices with a big variety of food both hot and cold. Food was nice and homely and staff are all very helpful

Great food at sensible prices. Attentive staff . Varied menu . Coped well with group of 12. Would go again.

One hot meal only but quite good. Other lighter snacks which looked delicious. Local ice cream - many flavour - was superb. Staff friendly and helpful.

Two of us had been given an afternoon tea voucher and what a surprise we got when we used it. Staff were extremely helpful and pleasant. The table was well laid out and the three tier afternoon cake stand boasted a range of freshly made sandwiches, scones with strawberry jam and cream, and an array of cakes. Staff kept asking us if everything was ok for us. We could not finish all the cakes and we're given a box to take our Un eaten cakes home. What an excellent experience and to think it is literally on our door step.

Located in the mill building, this eating place is well placed for a refreshing stop after visiting the heritage site. ( this part of the building has no entry charge)

The space, on a lower floor of one of the old mills, is nice - light and airy with well spaced tables. Unfortunately I don't think I have enough staff, or the staff aren't organised enough because queueing and clean up both seem unusually slow. The food is okay, basic canteen/cafe type stuff and reasonable quality. The overpriced ice cream, which is massively hyped by banners everywhere advertising its award - though note that the award was only for the vanilla - is only available in a very limited, uninteresting, uninspiring and clichéd range of flavours. We tried three and were very unimpressed. Definitely room for improvement.

A welcome resting place in the heart of Lanark mills. Great meals and snacks and superb award winning ice cream Very helpful and pleasant staff. A really pleasant place with many interesting pieces of art and interest to look at

Visited for a bite to eat after a walk along the Falls Of The Clyde. My wife and both had a baked potato and it was lovely.

I came here with my daughter on a friday afternoon. Lots of staff but no one seemed to be doing anything. There was 1 man taking orders for food and serving drinks which meant it took a while - then there was no one at the pay station for quite sometime.

We had soup and a sandwich and some drinks. Good service and tasty food. Some items were a bit pricey for what you got.

The meals are fairly expensive, but I loved most of the foods I ordered over the week. I found the restaurant is equally busy on every single day of a week which certainly gives some indication about its food quality and elegance.

After a great walk around the falls of Clyde my fiancé and I decided to get a bite to eat at the heritage site cafe.

felt this was the most disappointing part of the New Lanark experience. Food was of very poor quality

Really enjoyed a cuppa and home bake after a tour of the heritage mill buildings . I had wanted to have a scotch pie and beans as a snack but they had none left

This self-service cafe is run by local people using local food. It's friendly, reasonably priced and caters from salads to hearty meals for kids and adults. The scone with the soup had a real homemade taste - the soup was good too. If you're visiting the Mill then this is a good choice to eat at. It did have a bit of a canteen feel to it but maybe that's authentic.