Based on 551 opinions finded in 1 websites
Opinions
I ordered creamy garlic mushrooms. There was no cream. No taste no flavor. Veg balti had no ingredients of a balti curry. We spoke to the manager his reply was. Oh well other people said it was nice. Extremely disappointed.
Helen C . 2024-07-10
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Booked for a night with my son so we could walk in the lovely surrounding countryside and visit Waterfall Country. Campsite pretty basic (although toilets located in a shipping container were nicely decorated) but site is very convenient for the 4 Waterfalls Walk and reasonably priced. Site is opposite the pub which is also very convenient. After a fantastic walk up the drovers track next to the pub then along Sarn Helen and then Afon Nedd we had a pint of Grey Trees Ale in the pub garden. We booked for dinner (recommended as pub is small and quite busy with walkers). Although menu is limited in choices the friendly waitress recommended the pie saying she wouldn’t ever order another pie from anywhere else. I duly followed her recommendation and ordered the Beef pie and my son ordered the beef burger. The is no hyperbole sufficient to describe the pie, It was magnificent. A pillow of puff pastry covered the large chunks of aged beef in tasty gravy. Like the waitress I am pretty convinced that no other pie would ever match up to this. I am told the burger was equally magnificent. Desert was lemon tart - again lovely. The food tasted great, the portions were very generous, and the staff very friendly, helpful and attentive. Prices were very reasonable. I would recommend the camping for its location and definitely recommend eating at the pub. Booking is advised, I would imagine this place is frequented all year round by walkers
Neil E . 2024-06-20
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Firstly and most importantly I would like to Thank all of the wonderful staff at this beautiful traditional pub. We were camping in the adjacent field and called in for a drink after a long walk with our very nervous collie, we were made to feel so welcome and they were absolutely lovely and couldn’t do enough to help our little dog feel safe. We returned the next evening for an early supper and were welcomed like old friends which was just lovely. We had the super scrummy burger which was the perfect size and so tasty. Service was excellent with super happy staff, would we return …..absolutely Yes without a doubt, hopefully very soon. Also if you like a cider you should definitely try the local cider it’s delicious.
Jennifer H . 2024-06-13
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We came here for lunch having looked at all the amazing reviews and we were really looking forward to it. The pub itself is lovely and the staff are friendly and welcoming. This is a very dog friendly place which is important to us. The menu is limited especially for lunch- no sandwiches or suchlike but we ordered a scampi and chips for husband and the chicken with tahini glaze, leeks and nori for me as it was a GF option. I asked for the side of roast veg. Honestly when it came out I was a bit stunned- the roast veg was bits of diced sweet potato and cauliflower and the chicken breast was dried out , couldn’t see any glaze . I was a bit embarrassed so just ate it. At least there was a pot of sauce to help it down.Considering all the previous reviews I have just put it down to an off moment and would give them the benefit of the doubt.It wasn’t a busy day- it was a Thursday lunchtime. I wish I had said something at the time….. never mind. Would we try there again? Given all the fab reviews-yes-if we visit the area.
dhilz2020 . 2024-06-07
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Sunday lunch carvery here was amazing. The beef especially was so tender and lean and everything tasted home cooked. The staff could not do enough for us. One young lady in particular who was looking after us even sat with our two dogs, Abe and Frank while we went to the carvery. And they were treated to a bowl full of beef and turkey bits. We felt so welcome with the dogs which is quite rare even in places that describe themselves as dog friendly. The atmosphere was friendly, cozy and welcoming. This pub maybe does look a bit plain from the outside but really don’t let that put you off. It doesn’t try to be anything but what it is. A friendly local serving good local food. Really worth a visit, whether you’re out there hiking or just taking a scenic ride around.
Mandy M . 2024-05-05
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My partner and I visited The New Inn on Thursday evening for a meal out whilst we were staying in the area. The staff were super friendly and lovely! The service was top quality and the chef even came and spoke with us about the menu and different food options. We had the halloumi for starters and the ‘Boozy Beef’ burger for main. These were both amazing and the chips were so good. We had a lovely meal and the food was delicious. Overall, our visit was really good. The staff made us feel so welcome. They were so kind and spoke to us about the local beauty spots and gave us advice about our trip the following day to the waterfall trail. Would highly recommend to anyone visiting the area! :)
Francesca J . 2024-03-16
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We are so glad we saw this beautiful Country Pub , and was offered a Warm Welcome 😊, BUT when we had our Sunday Lunch OMG .... It was ABSOLUTELY TO DIE FOR... no wonder it is very popular .. We live in Merthyr but the couple on next table was from Ebbw Vale, and they were recommended to go there from friends... Desserts are also Scrumptious ... BUT Book before you go, cos Couples were turned away whilst we were there...10 out of 10 . We will be back definitely
helen h . 2024-01-29
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We have passed this pub so many times on our bike rides but never had the opportunity of going in. We can’t believe what a treasure of a place this is. We had originally booked a table outside as we had bikes. The owner let us put the bikes out on the terrace and gave us a table by the log fire. This was our first time visiting but it definitely won’t be our last. The welcome we received was amazing and the food was excellent. Looking forward to visiting again soon.
Excursion04632968913 . 2024-01-27
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Second visit in 5 years to this little gem of a pub. This time round I had the boozy cow pie and I was not disappointed. I love a good steak and ale pie and hands down this was the best I have ever tasted. Kids (age 5 and 8) had scampi and chips which was a perfect size for them. Partner had scampi too and was very happy but unfortunately for me, they all kept trying to get at my boozy cow pie! Staff were very friendly and efficient, great vibes, will be back again as soon as I can. Thank you
ibkttd . 2024-01-08
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Had an fab Sunday carvery - food was amazing, lovely staff and great service. We were staying in the area for a few days break but would definitely travel from home (above 40mins drive) to eat here again. Cannot recommend highly enough!!!
leggys7 . 2023-12-06
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Popped in for lunch and what a great welcome when Chris opened the door a little early as it was cold outside. Nine of us ordered from a great Christmas menu and the real hits were the Christmas Pie and the Cheese Tart, delicious. Deserts were great too, particularly the waffles and jaffa orange toppings. Chris was attentive, super friendly and we enjoyed some good banter. Will be back, and would definitely recommend to anyone looking for warm and welcoming local pub serving fantastic food. Thank you Chris.
Tour15496248026 . 2023-12-06
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This little pub is an absolute gem. My daughters and their friends had use of The Den for a recent birthday. The Den was cosy and warm and beautifully decorated, with games, music, karaoke and so much more. They opted for the loaded fries - all the home cooked toppings were beautiful, especially the boozy beef. Chris and Abi have very high standards that have been instilled into every member of staff, ensuring excellent customer service whoever you deal with. Thank you so much!
siani4 . 2023-11-26
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Staff were really friendly and accommodating. The food was lovely and set in lovely location, we also camped next to this restaurant
Karen B . 2023-09-08
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What a fantastic place. It’s always these little pubs that amaze and delight. Last moment booking for lunch after Four Waterfalls walk so was bit tired, hungry & needed a bit of hospitality. New Inn….nailed it. Perfect place, just the nicest staff. Thank you,
mhd52 . 2023-08-27
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Went here for an evening meal with partner. The staff were really friendly and polite and the food was amazing. Partner had a pie and it was filled with meat. The curry was also very good. I couldn’t fault the food. They also do local gin. If you like gin try the chocolate orange, very good.
Emmacroft1501 . 2023-06-29
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Visited here for Sunday lunch. Rang on the morning and was lucky to get a table at the time we wanted. Not our first visit, but our first Sunday lunch. We were greeted by friendly staff and didn’t wait long to be served for a drink or for our choices to be taken. We opted for the carvery but unfortunately service was extremely long! There was approximately 8 people in front of us who were sat close by. It was probably the best part of 45 minutes before we were able to get our food from the serving area. The serving area is very small & hardly any room to move, especially if there’s more than two of you getting food. The food was lovely and tasty delicious. The pub itself is warm and welcoming but could do with a lick of paint and some TLC,
car0leannee . 2023-06-28
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What a little gold mine! I came here with my dog to do 2 specific hikes. I was booked for another camp site but on arrival i wasn't happy and this place came up! It is a pub in a small village but it has a small campsite across the road that you pay the pub £7 to stay in. I loved relaxing in this place. The staff were above and beyond friendly to me and my dog also. I'm deaf and i am always worried about fitting in or not being sure of things but the staff made me feel very welcome and like i was part of the furniture. The couple who own it are very friendly and asked how my day had been and gave my dog a lovely bout of attention too. It's serves food and the bar is open but only until 10pm. It's very close to the four falls trail and only 30 minutes to pen-y-fan. I would highly recommend staying here to camp and come in after a hard day to relax with a few beers or a meal if you wish. The garden is super cute too. 5 stars from me! It isn't the Ritz but i didn't want that anyway... I wanted somewhere to stay and somewhere for a beer after and i even had the privilege of chatting with some of the locals who were also friendly to me. Maybe one day I will come back to attempt another hike ... If i do ... It'll be here! No doubt ☺️
zoef622 . 2023-06-17
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Eclectic and relaxing pub with superb food, and the added bonus of being able to camp there. Had a great 2 night stay, plus a fabulous meal. Really enjoyed a 15 mile waterfall walk, along Nedd Fechan and Afon Mellte.
Herbie-Green . 2023-05-29
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Excellent service. Celebrating a 50th Birthday, we were all so impressed. The Manager Chris, and the staff went above and beyond, to ensure we had a fabulous time. Great vegetarian options. Thank you. Would highly recommend
shelllyo . 2023-05-10
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Called in here after a recommendation from the guide at the four waterfalls walk car park as we were famished after the trek. We were not disappointed! The food was incredible, and I’d go as far to say it was the best pub meal I have ever had. Boozy beef pasty, chips and salad rounded off the day to absolute perfection. I did also have the amazing white bueno ice cream, proper ice cream too. Unbelievable. Staff were really friendly. Highly recommend this place. If it wasn’t so far from me in Bristol, I’d go every day! Well done guys, really top notch. Thank you for such a great end to our day, fantastic work
climboutthewindow . 2023-05-04
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A fabulous little pub with the most amazing food! We were able to enjoy our Easter Sunday carvery, having booked our table for 5 well in advance! The food was awesome! The Nut Roast had been specially booked and was delicious, as were the turkey...
Cookiemonsta8it . 2023-04-09
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Fantastic lovely little place with a small campsite. We stayed here for two nights in our camper van and ate both nights in the pub, the staff are fantastic and very friendly and the food is amazing! I would advise booking in advance as it...
dawnh55 . 2023-04-08
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Excellent!! Such a cosy, friendly pub. The staff went above and beyond, very helpful in every way and extra welcoming. We had food here for 2 nights and both meals were faultless. Tasty, well presented and great value for money. I would definitely recommend and...
JessS88 . 2023-01-23
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One of the friendliness and warm welcomes I have received in a long time. The service was fantastic, and the food just as good. The pub allows dogs and there is plenty of parking. I would book a table in advance. Well done all
E4184JVsimont . 2022-11-13
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We had hoped to visit on Saturday night but the pub was fully booked. We took this as good sign so visited for a late lunch. The food was great and the staff welcoming. Just what was needed after a long Autumn walk!
VBLB2014 . 2022-10-24
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Booking of 6 and all had the roast with one Nut roast. Very nice dinner and would highly recommend after the 4 waterfall walk. Do book in advance as it was very busy staff were very friendly and helpful
iandX2083MO . 2022-10-10
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We came here the first evening for my partner's birthday and had a very tasty meal. In fact it was so yummy we came back the next night! The menu is great and has a wide range of choice for everyone, including vegan options and...
Kirstie B . 2022-09-15
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We booked a meal for 8 of us (2 families) on Friday evening. This is a few miles away from the nearest waterfall car park SA11 5US and an ideal venue for hungry walkers after a busy day seeing the stunning waterfalls. Unfortunately, after leaving...
laurel762014 . 2022-08-21
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Came here for a late lunch mid-week and it was busy, which was a good sign. Staff were super friendly and the food was excellent. Seriously good. Nothing fancy; just simple food, really well done. Absolutely recommend the Cow Pie A first for me was...
davidlT6432KJ . 2022-08-18
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Attended the quiz. Absolutley lovley welcome by the staff. One lady made us feel so very welcome! What a lovley place! Will definatley be going back there. Had some lovley deserts and snacks too.
Thestrikeforce . 2022-08-12
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Superleuke pub, een aanrader als je in de buurt bent. Dikke 10! We kwamen er langs toen we de 4...
corinev840 . 2022-08-03
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Had the Beef Burger with Pulled Beef and it was melt-in-the-mouth. Very nice indeed! The Hunters Chicken was amazing too. Nice and friendly atmosphere; quick service; good value for money.
James T . 2022-07-30
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Cannot recommend this campsite enough had an absolutely brilliant weekend Lee and Micalea are two of the nicest people you will meet from the minute we got there to us leaving they couldn't do enough for us, then there's the views from the campsite beautiful...
747bevb . 2022-07-24
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Fabulous night spent camping in our VW and an outstanding meal in the pub. Amazing all round. Will definitely be back Thanks so much
U1396ACclairel . 2022-07-16
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We were camping not far from this pub, and walked here after a long day looking for a drink and some good food. The menu was incredible for sides, mains & desserts - the food itself was so tasty and we all agreed the dessert...
LiaRB . 2022-07-15
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Really lovely pub with a great atmosphere. Really cosy. Yummy food with lots of choices for vegans. Great place for lunch after visiting the waterfalls.
HannieUk . 2022-06-24
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Popped for a spot of lunch before a walk by the waterfalls and was blown away by the local beef burger... Pulled meat.. Yummy! Would recommend and if i am ever back in the area i will return
Bambi235 . 2022-05-20
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Landlord really friendly , Food absolutely brilliant , staff very attentive . Lovely atmosphere can't wait to return .. many thanks
grahamandhelene . 2022-05-07
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Kept us going throughout the Covid lockdown with their fabulous Sunday carvery locally delivered to the door. Staff are really welcoming too and always make us feel at home when we manage to get to the pub. 5 stars
Girlwhoappreciates . 2022-05-06
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Visited twice this weekend, and both times we had very friendly staff, great service and tasty, imaginative food. A really surprising, lovely pub.
Z3226ILdaniels . 2022-04-03
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This place is an absolute gem of a pub. Been here a couple of times. Went last week after a staying night away near by. The pub owners are extremely lovely people making you feel very welcome. Talked about the local beer and products they...
jamesch17 . 2021-11-23
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This is hands down our favourite place to eat! Not only is it set within the most picturesque location, as soon as you walk in you are greeted with a huge warm welcome. Nothing is to much trouble! The food is fantastic, hearty and delicious!...
KN1990 . 2021-10-10
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A Saturday afternoon drive and a stunning meal in a delightful country pub! The most delicious burger I have ever tasted!! A very warm, welcoming and pet friendly pub. Prompt service and lovely friendly staff. Will, without doubt go back again!
car0leannee . 2021-09-25
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Superb beer, great food...plenty of choice for vegetarians and gluten free...friendly staff...what more could you ask for....oh yes....it happens to be in a beautiful part of the world...highly recommended
880DaveA880 . 2021-09-22
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My fiancé, her friend and I booked a table, having explored the nearby waterfalls. We arrived a bit early but were seated in the beautiful restaurant area immediately. Having perused the menu in advance we all ordered the "boozy pie". I spoke with a supremly...
damiancc . 2021-08-19
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Lovely local pub in a stunning location. We chose to sit on the terrace as we did not book. The terrace was cozy and welcoming with plenty of space. The staff were friendly and knowledgeable. There was a good menu serving local produce and the...
xladyhannahx . 2021-08-18
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We'd booked dinner for several of us while staying in Ystradfellte for the weekend. We sat outside in the marquee, which was nicely put together and a heater kept the cold (yes, cold in August!) of the drizzly evening at bay. Overall, nice venue, although...
I3420HKmatte . 2021-08-09
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Visited here on 28/07/21 the pub managed to fit us (3) in at short notice. It is a lovely little place where the staff are very friendly and helpful. 2 of us had the boozy cow pie with real home made chips and the other...
beccster75 . 2021-07-29
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We popped in after trekking to see the waterfalls and forgetting to bring any food with us... Service was lovely, people so friendly and willing to have a genuine chat. Food was just what we needed, hearty and flavour full! I had the cheese tart...
Stevie T . 2021-07-09
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Visited this old world pub which has its own camp site in the most beautiful countryside you would ever see several times these past month's and sampled they're fabulous food. We attended a wonderful wedding there yesterday, even with COVID restrictions they put on a...
Nitupsare . 2021-07-04
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My wife and I were well pleased with our choice of the New Inn. The welcome was warm and friendly as soon as we stepped through the door. There was a decent range of options on the menu and the food was excellent. We'd be...
Roger E . 2021-06-09
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Camped here and walked the Four Falls, about a 2 mile walk to the waterfalls. The staff were friendly and incredibly helpful, managing to fit us in for a meal on a busy evening after our walk. Menu is simple but food nice and piping...
PhillioBristol . 2021-06-03
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My Husband and I visited this fab little pub today and just couldn’t fault it! So many pubs are modernising these days but this one has stayed true to its roots….apart from th modern gin selection…which made my day!! We received a warm welcome and...
Rhi001 . 2021-05-26
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Really lovely midweek meal. The sweet potato wedges were outstanding. The Terrace is very pleasant and there are excellent covid measures in place. The service was friendly 🙂 thank you
912rhianw . 2021-05-10
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Discovered the pub by accident whilst driving around the Brecon Beacons and thought we'd stop for a pint. Once we saw the menu, we decided to make it a lunch stop and I'm so glad we did. The burger was possibly the best I have...
SomersetHeaven . 2021-05-06
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After a walk today stopped off for a drink in the outside terrace, Fantastic welcome, very safe, well organized, Thank You
pgreen11 . 2021-04-28
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Two sets of managers since then that have built the pub up and they have been terrific over the Covid period providing Sunday lunches and special treat boxes. They have delivered Sunday meals over the winter in a 4x4 vehicle, Well worth a visit when...
Jude-skeggy . 2021-03-19
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We happened upon the pub after walking around the waterfalls so decided to stop for lunch The weather was lovely so we sat on the green and all the information we needed to connect to WiFi and order online were on the tables Ordered easily...
696mitchm . 2020-10-04
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We visited again today for a belated Birthday lunch for Michael. What can I say , the food is just gorgeous, I even brought Cow pasties home for supper! My almond and black current sponge was nicer than I had been thinking it would be....
Justjulz61 . 2020-09-25
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Definitely in my top 5 pubs ever! Great food, lovely atmosphere, helpful and friendly staff and a gorgeous log fire. Have stayed in the campsite opposite and had lots of wonderful meals. Can’t recommend enough. Thank you!
bordercolliecat . 2020-09-02
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We visited for lunch on a Saturday in July as a party of 8 including 2 children. The atmosphere was friendly and welcoming and the staff were helpful and polite. We sat outside in the newly refurbished and covered garden and the other tables were...
clairewL7574FT . 2020-08-09
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Our lockdown virtual quiz team met for a socially distant lunch at The New Inn, I had the burger, it has to be the best burger have eaten ever. All 20 of us including children were all delighted with the food and service Abi and...
Justjulz61 . 2020-08-09
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Excellent pub, pretty outside facilities to keep everyone safe under current restrictions. I had the boozy cow pastie, my husband had the chicken balti and granddaughter had the sausages. All delicious. Everytime I visit I have the homemade boozy cow pastie, please be advised that...
LightPacker493951 . 2020-08-08
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A group of 20 of us had food, social distance was a key priority with the New Inn who’d managed to cater for this. My partner had a Four Falls burger which comes with fries, absolutely beautiful and well presented I had the Boozy Cow...
JetWlr1007 . 2020-08-08
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Disappointed over priced food and drink. £5 for a ordinary pastie is ridiculous. Won't be returning here even though it is picture postcard pub.
598standb . 2020-08-02
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Fantastic service and range of gluten free and vegan dishes. Definitely recommend a visit after hiking along the four waterfalls walk! Also very dog friendly!
travellewisnicole . 2020-02-22
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A little pub we found that does the best carvery, the beef was amazing, lovely roast potatoes, the best stuffing ever. Generally a fabulous meal. The dessert a red berry and gin cheesecake was to die for. When we are this way we will definitely be going back. I recommend booking , they do three sittings 12, 2, and four.
Hols56 . 2020-01-19
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Excellent Sunday Roast ! Only went in for a coffee but after we saw the roast dinner being served we decided to stay ! Home cooked delicious roast ! Friendly staff , can recommend and will be back next time we are in the area for sure !!
Jmsussex . 2020-01-03
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Delicious food, fab staff and just a really lovely atmosphere in general. Abby and Chris cant do enough for you either. 100% would recommend!
Lizziev1990x . 2019-12-28
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Wonderful establishment, cosy with great food and drink. Visiting from Ireland and Chris made the all time best Irish coffee I have ever tasted, exquisite! Definitely worth a visit
susanbT7459RD . 2019-12-10
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Been meaning to go to the New Inn for ages and we finally had a space in our family schedule to do so. Wow, what a great carvery. Nothing was too much bother for the staff, who were all extremely friendly. Great food and the pudding was lush.
G9342FHtimp . 2019-12-08
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This little inn is always a favourite stop of ours after hiking the hills with the dogs,always a warm fire and welcomw for us and the dogs.great pint and good hearty food too.
Z7009MOsimonr . 2019-12-02
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We were recommended The New Inn from the local distillery. Lovely cosy pub with nice little touches and a festive feel. Friendly staff, great service & the food was amazing! Highly recommend if your in the area.
47hannah . 2019-11-30
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Visited this beautiful country inn on numerous occasions even camped there it’s a wonderful place to stay with many walks to do if your like walking as we do the inn itself is a brilliant place to to have a drink or a wonderful meal it is a family run place really friendly atmosphere and really homely with their lovely wood burners they also welcome dogs so if your out in this area it’s definitely worth calling in
gusfizz . 2019-11-30
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Brilliant service, Boozy Beef loaded fries topped off with jalapeno & cheese - great value and great taste. Brilliant place to relax in a welcoming atmosphere with a few friends. Great to see these old country pubs still providing a focal point for the community and providing a tremendous service for the visitors to the area.
Phil S . 2019-11-24
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Great food, great friendly staff, recommend a visit. Had the loaded chips and cheesy garlic bread, which was very filling, which I had left room for the lovely homemade cakes on display
davielm2 . 2019-11-24
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Been to the New Inn quite a few times for food and drinks and always have a warm welcome from staff. Food has never failed here, delicious! Would recommend 100%
Kate B . 2019-11-24
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Can’t thank the new inn enough for the delicious food staff are lovely and I would definitely recommend. Thankyou 😊😊
Hayley B . 2019-11-24
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Excellent service and lovely food, have been several times and will definitely be going back again soon
Vicki12267 . 2019-11-24
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A true traditional welsh pub with great values, food, and welcome to all who visits definitely worth a visit to the pub and the village
777rhys . 2019-11-24
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The New Inn is a great find - they have a campsite with electric hookups fire pits and great views and then the pub run by Chris & Ali and great staff there as well. Good food with reasonable prices and even Vegan & Gluten Free options - Sunday carvery looked good - best to book a table as busy most evenings.
ExeterUKMagoo . 2019-11-05
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We visit this place quite often and the staff is ever so friendly, always willing to help. The food we had was very tasty and decent priced as well. We love the cosy atmosphere with the wood burning fire. Chatting with other customers is always a such a nice way to finish off a day of walking and trekking in the Beacons. We will recommend this place as it is one of the best in miles. Try Mario's icecream which is delicious.
GoingPlacesRO . 2019-10-24
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Group of 16 for dinner on Saturday evening. Several of us had the Boozy Cow Pie..... Wow! It was so delicious. I did try and get the recipe but it's a closely guarded secret. Good portions, great service. Made to feel very welcome. Thank you so much. We will return! Thanks, Elaine.
ElainePh1971 . 2019-10-21
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I booked a group of 15 of us for a late Saturday lunch, but we were slower than anticipated on our walk and had to call twice to put back the time. They could not have been more helpful and understanding, and told us not to worry. On arrival we were given the entire upstairs room to ourselves - the food arrived promptly and the potions were generous. This was a most welcome piece of traditional welsh hospitality.
chris d . 2019-10-11
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I visited this pub on a trip around Waterfall Country, I had a lovely pint of Cider and a small Ploughman's Lunch. The ploughman's read really well on the menu but disappointedly on the plate it celebrated a Local Cheese which was a quarter wedge of a very small round of cheese, handful of leaves 3 halves of cherry tomatoes, a small spoon of relish and a large spoon of Coleslaw, the bread was nice but I do not think it was made on the premises only warmed up. Not my ideal Ploughman's Lunch, If I was a hungry farmer coming in for lunch I would have went back to work as hungry as I walked in. The prices reflect the tourist area they are in.
Tad666 . 2019-10-09
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Myself and my partner stopped in for a roast after the 4 waterfalls walk today, it was so delicious, great value and the way we were catered for as vegetarians was excellent (everything separate). Service was really friendly. Would recommend 🤗
D420YJdeborahb . 2019-09-15
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our family day was ruined because of bad management. We arrived at 2.30pm thinking we could have food because the website states that the restaurant serves all day. We were told that due to an 18th birthday party, they couldn't serve us until 3.30pm and we were prepared to wait. We ordered drinks and snacks to keep us going and enjoyed being together as a family, hoping to visit the waterfalls after our food. The party guests were arriving and i overheard that it was an afternoon tea. At around 3.40pm, we attempted to order food but was told that they still couldn't serve us , then the chef, interupted and said 'we have a party booked and we can't tell you when we will be able to serve you'. If they had told us that in the 1st place we would have gone elsewhere to find food. I suggest if they are going to book a party at 2.30pm on a saturday, they should be clear as to how long a party deems the kitchen out of use to the public. Eg; it would have been acceptable for them to mark the kitchen out of use to cutomers until at least 5.30pm. Seems very unlrofessional that they smeemed so sure that while the party guests were arriving up until 3pm for 'aftrnoon tea' that they could serve again at 3.30pm and then make it look like WE were being unreasonable to expect to order food after the time given when THEY should know more about how their business works and spimply be clear from the beginning. Mark your kitchen as out of use while a party goes on for at least 2 hrs and have a clear plan for your staff to say to customers. Utter foolishness!
Luandavies . 2019-09-07
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If your looking for a place to eat look no further. The Sunday carvery was delicious with plenty of choice of vegetables, all the staff were very friendly and welcoming. I would advise booking your table as the dining area was small but this gave the experience a more intimate feeling like eating in a friends home. We will certainly back
Helen S . 2019-09-03
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After the amazing waterfall walk, 8 of us arrived at the New Inn hungry and thirsty.
Michael S . 2019-09-01
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We found this place online, as there were 15 of us we pre ordered. Only to be told on the day they had ran out of some of our mains. Sad times
ginger_jr . 2019-09-01
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Lovely cozy pub with great cook ups and good drinks selection. Owners very accommodating and squeezed us in for a meal after a day out in the pouring rain.
Campingandcycling . 2019-08-28
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£5 per person. Lovely field right next to the pub, with tons of room, open fires allowed and the pub was super friendly with top meat pasties and pies. Loved it. Excellent base for the beautiful waterfall walks. Hook up on request, otherwise you're fine to just rock up. Thanks for having us Chris, perhaps we'll make the walk next time and not just sit watching rugby all day in your pub!
Richard M . 2019-08-18
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Visited here lunchtime today whilst driving around the nearby waterfalls. Wanted a light bite but was disappointed when they didn't have any sandwiches/paninis on their menu. Only thing they could offer in stead, was a ploughman's lunch. We did order something off the menu as we were slightly hungry, but the fries and the sweet potato fries were the skinny frozen type and not great value for the money. During the hour or so we were in the pub, 3 other groups of visitors asked the same question that we had 'Do you serve sandwiches', so its obvious there is a market for them. Very disappointed and would probably suggest, that if you don't want to eat a cooked meal on your visit to the area, then pack your own sandwiches.
cjrhonddagirl . 2019-08-17
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I dont know if this place has changed hands over the last few years, but the last time i went admittedly possible 4-5 years ago i vowed i would not go back, but passing one sunday the people with me wanted to eat in the pub. was i amazed? you bet, the food was great the service was such a joy and the experience a pleasure.
Acquerelli . 2019-08-12
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Popped in for lunch before cycling around this stunning part of the world. Lunch was very nice (beef and ale pie) and the service was excellent- really friendly ladies. Reccomend the blondie desserts and berry cider too !
Adrian B . 2019-08-07
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Went here yesterday with my wife and two kids. Kids had children’s meal and they were great, decent portions and freshly cooked food. The afternoon tea was amazing, probably the best iv had. can’t wait to go back. Would highly recommend.
Beverley S . 2019-08-04
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We camped for one night - beware of the cockerel who woke up at 3am. Admittedly we were there in school hols, but was super busy and the pub was fully booked for dinner.
HannahT1844 . 2019-07-29
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Camped on their little field for 2 nights, which was great. Open fire’s allowed in designated fire pits. Pub is small, so need to book if planning an evening meal. Staff are very friendly. Food is good and clearly cooked from fresh, as a little slow, but well worth waiting for. Has a lovely little outdoor seating area.
sfetches . 2019-07-09
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Visited with family from canada for sunday carvery , could not fault it , was one the best carvery's we have been too ,beautiful location , staff happy and friendly atmosphere , plenty of time to finish our meals and sit and chat . Compliments to the chef and staff , will definately be visiting again . Thankyou.
Julie D . 2019-07-08
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Amazing Carvery, couldn’t fault anything.
JetWlr1007 . 2019-07-07
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234 Opinions
Friendly staff, hearty, simple menu, great coffee. We stopped here after walking Crickhowell to Brecon via the Black Mountains. They weren’t bothered about muddy boots but we took off at door anyway. Toilets immaculate. Chef’s playlist that could be heard in the dining area - not a bad song on it for about an hour. Good on him!!
399 Opinions
We stopped here to break up a long journey. Straight away it seemed very unwelcoming. My son is autistic, and because he seemed more comfortable in the corner section we asked to move tables. We were advised that was the dog friendly section, and obviously we would move if needed, it was quiet at the time, but this seem like an inconvenience to move tables. Then when my son was wandering in the pub, this seemed to annoy a couple of guests, and I know he seemed hyperactive but these are some of his autistic traits, this seemed to annoy one couple in particular, where the man was making very rude comments ( I know you have no control over who comes into your pub) but overall it just felt very unwelcoming in there. Are kids not allowed in here? It didn't seem like it. We come past this pub often, so we will not be stopping here again.
399 Opinions
We dropped in without booking hoping to get lunch. I was with my friend and her disabled dad. They were able to offer us a table and from the start the experience was excellent. The staff member ( I think it was the Manager) came out to the car park to see if we needed any help with the wheelchair. We were promptly seated and drinks and food order taken quickly. All members of staff were polite and friendly. The food came in a good waiting time and we were all really pleased with the food. I had an ultimate burger, my friend a Thai beef dish and her dad an all day breakfast. Great portion sizes, hot and all tasty. Really reasonably priced as well ! Thankyou for such a great experience
37 Opinions
First visit since it reopened. Lovely sandwich and toasty, very generously filled, nice tea, friendly service. Will come again.👍
427 Opinions
My wife and I were staying in a B&B in Berriew which didn’t cook evening meals on a Sunday, so we decided to try this inn for our dinner. We arrived without reservations, but were quickly shown to a table by a very pleasant member of staff who immediately took our drinks order. The drinks arrived and we ordered our food soon after. It didn’t take long for the food to arrive, and it looked very well presented. My wife had lasagne, which she told me was hot and tasty, however my steak and ale pie with chips was not quite so. Again, my meal was hot, but the meat in the pie was very grisly, which was a shame as the pastry was excellent. The chips and beans with my meal were first class, so absolutely no problems with them. As we ate our meal the chef came out and asked if everything was okay with the food. I told him about the meat in the pie, to which he laughed and then walked away. Now, what’s the point in asking me about my meal if you are not going to take action when you receive such a comment? Anyway, we finished the meal and went up to the bar to pay, at which time we were asked again if all was okay. I told the member of staff at the bar about the meat and this time it had a totally different outcome, in that someone, whom I took to be the manager, became involved, and she showed concern about the fact that my meal had not been perfect. She also told me that she would be having words with the supplier about said pie. We ended the conversation coming to an amicable agreement of a goodwill gesture, so I’m more than happy with the outcome. If it had not have been for the issue with the pie then this meal would have been almost perfect, in that the staff were lovely, the restaurant was clean and in a good state of decoration, and the service was first rate. My only other comment would be that the prices were a tad dearer than around my home city of Leicester, but not unusual for a country inn.