Based on 1.472 opinions finded in 1 websites
Based on 1.472 opinions finded in 1 websites
Nº 290 in 503 in North Norfolk
Nº 98 of 196 British in North Norfolk
Opinions
After looking online for a riverside pub in Norfolk we haven't visited for lunch. we decided on the New Inn at Horning. The menu looked reasonably priced with a good choice on offer. We had a very warm welcome from the staff and were shown to a lovely table overlooking the river. Fish and chips and the chicken, bacon and avocado sandwich were ordered. The meals quickly arrived and didn't disappoint. Piping hot, fresh and crispy fish & chips whilst the sandwich was packed full of flavour with roasted tomatoes. Accompanied with fries made it one of the best I've had. The new menu is being launched on the 12th of November so we will be returning to sample what's on offer. A very pleasant first visit. Thank you.
Clive S . 2024-11-06
MORE AT TripAdvisor
Arrived 21.00 Fri for a couple of drinks. £13.60 for G&T and a pint. Really? Almost deserted. No smiles. Staff standing around with folded arms / looking at phones. 21.30 called ' last orders'. What??? Not surprisingly, emptied rapidly. Felt very uncomfortable with staff hovering to clear up and go home, one even packing her handbag on the bar.We were clearly an inconvenience preventing them from going home. Worst pub experience for a very long time. Never again.
BigCheese177 . 2024-10-21
MORE AT TripAdvisor
Delightful pub in a magnificent setting. Great food, great drinks but most of all - AMAZING STAFF. Laura, in particular, offers a warm welcome and does everything possible to make your visit comfortable and memorable. Laura and her lovely colleagues really push the boat out when it comes to welcoming you to this perfect pub. Will go again and again and again. YOU SHOULD TOO!
Gerry F . 2024-10-16
MORE AT TripAdvisor
Food was ok, cooked nice but would say it’s just your average pub grub really. Had the beef rib with garlic mash and the steak. The Starters were very small for the price but this seems to be the norm these days. Probably the better one out of all the pubs in the Horning village. Staff are friendly enough.
Southy50 . 2024-10-13
MORE AT TripAdvisor
Booked for family birthday on 28th September. Staff extremely courteous and friendly. Food for our party of seven was expeditiously served and was beautiful. Wine and drinks most reasonable, compared to other Norfolk pubs. Happened to go back the following Monday for lunch with visiting friends and the same excellent standard applied. We will be back.
David V . 2024-10-05
MORE AT TripAdvisor
The New Inn rescued us at short notice when the Swan let us down on a booking. So 16 people were suddenly accommodated. We had excellent service and food. I’d highly recommended them. Excellent value for money. Friendly, helpful staff.
EmmaCEB4 . 2024-09-08
MORE AT TripAdvisor
Guy serving in till didn't even look at you while ordering could barely be bothered to communicate. Food took forever and was wrong and very small portions. Tiny red cabbage cost £3 (see photo) Do not recommend
Global25779267738 . 2024-09-08
MORE AT TripAdvisor
Nice garden, nice staff outside, total chaos going on inside. Lovely menu, but no one apparently who can cook. The food was awful to the point of being inedible, and the award winning pie would not have been winning anything at all if it was served to judges as it was served to us. We left and had to go over the road to the deli as were starving.
Ellie C . 2024-09-02
MORE AT TripAdvisor
My wife's gammon, egg chips were fine. I had the homemade pie and veg and was a little disappointed. The pastry on the pie was hard and the veg was enough to feed a very young child. My coffee came in a paper cup and wasn't offered any napkins, so all in all a little disappointing meal for me although the wife enjoyed her gammon and glass of wine with it.
SeanAndMichele . 2024-08-27
MORE AT TripAdvisor
Excellent service and lovely food. A real find in a stunning village. Thank you for your service, food and deal on TripAdvisor. Lovely outside and inside area to eat and chat.
Cheryl H . 2024-08-26
MORE AT TripAdvisor
Great pub just a short walk from moorings at Ferry Marina. Has a lovely out side space for drinking and dining. Great food and service.
Nina . 2024-07-06
MORE AT TripAdvisor
We were exploring the Broads for the day and decided to moor up at the New Inn for lunch. A member of staff helped us to moor the boat and there were plenty of spaces available to eat outside. We chose to order at the bar as we are quite fussy and wanted to make sure that our requests could be accommodated. Staff were great, very efficient and attentive. Food arrived quite quickly and was so good we had seconds. Reasonable priced for "pub" food and will definitely go back.
mlansom . 2024-07-05
MORE AT TripAdvisor
We visited on a Friday evening at around 5pm. The pub looks very nice outside and has a nice view of the river, with many boats moored up. But inside the pub it is very dated and the food itself was ok, but nothing special. Portions were small for the price. However the main problem we had was the rude Bar Lady that served my partner. Where I had ordered our food from the bar, where we had a child and so ordered a Kids meal that included a dessert. But at the time of ordering the starter and mains, the barman said we could order the dessert later, as we had not looked at the desserts yet. This is something that we always try to do, as it ensures our daughter’s dessert arrives at the same time as ours and avoids any issues. But after we had our mains, my partner went to order to dessert for our daughter and also desserts for ourselves. But the bar lady started shouting at my partner and telling her that we should have ordered the kids dessert at the same time as the mains. But also that it was our fault and that we would be messing up their tills if we tried to order a dessert and then demanding that my partner told her who had taken the original order. Completely unacceptable service, it was an error by the earlier barman and we were made to feel guilt for your staff not knowing the process
Michael L . 2024-06-23
MORE AT TripAdvisor
Making an effort, certainly, but they have turned the lovely waterside garden into a theme park. Money spent on decent moorings and furniture, but it’s completely without any soul, and out of place in both Broadland and Horning. Menu seemed to burger-tastic plus a few other things. Pub is scruffy, hence the emphasis on the outside. I’m sure some folk will think it’s great, but it’s not what you want in such a nice spot. What a shame.
Philip H . 2024-06-19
MORE AT TripAdvisor
This pub is perfect to meet up with friends and/or family. A relaxing atmosphere, complete with the new addition of some smart seating on the balcony area! The staff are amazing and go above and beyond to make our visits special. The food is always excellent and the environment spotless. They always give us a warm welcome and an exceptional welcome for our dog :)
Kay J . 2024-06-17
MORE AT TripAdvisor
Having been turned away from another nearby pub because we were too many and had a blind person with us, we were greeted here in a lovely manner and had a superb lunch and drinks in a glorious location - the sun was out so that added to the charm as we sat outside. Contrary to the other pub's capabilities we all had our meals served together and the food was super. We cant thank them enough.
dekofnot . 2024-05-07
MORE AT TripAdvisor
Lovely place to moor overnight with very friendly staff and excellent and quick communication to my messages. Unfortunately we did not manage to eat as we had a poorly dog that we didn’t want to take in polite company but already planning our return next year.
Natasha N . 2024-04-24
MORE AT TripAdvisor
Nice pub in good location next to the water. Friendly staff. Tasty food, reasonably priced. Plenty of outdoor seating if you are lucky with the weather.
Carol H . 2024-04-23
MORE AT TripAdvisor
Visted on a sunny day and enjoyed drinks in the garden with friends. Lovely view and welcoming team. I will be visiting again to try the ronaldos ice cream
Ruru C . 2024-04-17
MORE AT TripAdvisor
Had the award winning steak pie and quite frankly worst pie I’ve had. Dry, rock solid lid, hardly any filling chips were great and gravy but love a pie and if that win an award I doubt it. £16 ! Very disappointing!
T D . 2024-04-12
MORE AT TripAdvisor
Moored at the New Inn £15 without electric and no water so not cheap but convenient. All staff super friendly and service was good, the food was ok, not spectacular and the steak was disappointing. I would visit again!
DarrenG1971 . 2024-04-06
MORE AT TripAdvisor
We visited as a group of 8 and had both lunch and dinner over a weekend. The food was amazing but our experience was made extra special by Bev who was both friendly and funny, would definitely recommend The New Inn if only to meet Bev 😊
spinneylynney . 2024-03-31
MORE AT TripAdvisor
Whilst crusing on the Norfolk Broads my wife and I moored up one evening at the pub, at the same time experiencing some problem with our engine. The Landlord was aware of this and could not of been more perceptive and supportive. Together with that after eating a very welcomed tasty and hot meal he himself had a temporary technical fault which he managed brilliantly. Yes location is gorgeous being on the river and the food was good but the staff service and his manner and people skills are 5 star. I highly recommend this pub.
jonathancrosser . 2024-03-27
MORE AT TripAdvisor
Always great service from Steve, Laura and the team. Great value food and drinks, with a lovely friendly atmosphere. Been coming here a couple of years now and never disappoints.
robh535 . 2024-03-26
MORE AT TripAdvisor
We’re in Horning for the week with our two little dogs, one very nervous and reactive so we are wary of where we go. We went to the New Inn years ago when it seemed to need a bit of TLC but decided to go and give it a visit. Well what a transformation, it was so cosy and friendly, our dogs were welcomed with dog treats and dog blankets to use. The lovely lady behind the bar came to fuss them even tho she was sadly barked at a little bit. Ours being spoilt made it such a great visit. We went again last night and had dinner while sitting looking out onto the river and passing boats. It was amazing. I had the fish tagliatelle which was wonderful and hubby had the gammon. We could fault the service or the food and all the prices are really reasonable. We’ll be going again.
Navigate19260381325 . 2024-03-17
MORE AT TripAdvisor
We have just eaten a delicious 3 course meal from the Mothers' Day menu. Our daughter is vegan and was very impressed with the dishes she had; vegan falafel starter, vegan tortelloni, sticky toffee pud with dairy free ice cream. My husband had fish and chips and my son and I had steak and venison pie with veg. Our other puds were fruit crumble, s'mores brownie and signiture sticky toffee pudding with Baileys. All fabulous. We could not fault a thing. It was all piping hot and full of flavour. All the staff were professional and friendly. Bev stood out as very personable and nothing was too much trouble for her. Although the pub was busy we did not wait very long to place our orders or to get our food.
angelabO6807BL . 2024-03-10
MORE AT TripAdvisor
True Little diamond . When others near by are empty, follow the locals and the crowd. Lovely lunch . Great Value and taste and great price and atmosphere.
Sarah C . 2024-03-09
MORE AT TripAdvisor
Walked in at 3.30pm today no one at bar waited , still no service, walked out.Third time this has happened, need attentive staff!
Rob R . 2024-03-09
MORE AT TripAdvisor
Moored here overnight Tuesday and Thursday £15 per night but there is free electricity and great help from Sean mooring us up. Such a great friendly team Lunch both days - lasagne, garlic bread and a salad to die for - even my hubby ate all his salad and he doesn't usually like it Will be back for sure
Lynn L . 2024-03-08
MORE AT TripAdvisor
Visited recently, absolutely loved it!! The staff were very welcoming and attentive, joined in on the weekly Thursday quiz; highly recommend. We had such a great time, all the food was amazing the steak was spot on! The fish and chips was gorgeous. Such a lovely pub to go to whether that's for food or just drinks, they'll take care of you.
BB-GX8867JF . 2024-02-24
MORE AT TripAdvisor
Very friendly pub, Landlord and staff really welcoming - our Bull Terrier Bluebelle made a proper fuss of with treats and a dog bed. Didn't eat but pub was busy with a steady stream of diners. Would recommend and will visit again
434annief . 2024-02-12
MORE AT TripAdvisor
We took a group of twenty children and adults for a sunday lunch. Our group size was a bit big for the room, 16 would have fit perfectly but 20 was a bit of a squeeze. The staff were wonderful and did everything for us. The food was great, we had a variety of roasts, kids menu items and desserts. Drinks were also very good. We had pre-ordered and there were no errors there too. Would definately recommend these guys and will come back again in the future! x
Bigdaddom . 2024-02-06
MORE AT TripAdvisor
Had a lovely evening meal out with the family. Food was lovely and staff were very friendly. Thank you all for a lovely evening
Ruru C . 2024-02-04
MORE AT TripAdvisor
The food was delicious (one of the best steaks I've ever had!) and the staff were very friendly. Will definitely be going back again
tashatatham . 2024-02-04
MORE AT TripAdvisor
The atmosphere was phenomenal! I came here with my Husband last week and the food was incredible! I had the Fish and chips because what is not more fitting when visiting a broadside pub than the fish and chips! My husband had the steak and venison pie and was blown away by the fantastic taste of the pie, the enticing aroma of the pie and the presentation was perfect. We will most definitely be returning, I would well and truly recommend this pub to anyone who is looking to have a truly mind changing experience. I have owned pubs and restaurants and having come from the hospitality industry myself I can tell that the staff must all be highly trained as they create an experience that truly transcends and exceeds all! Never have I been greeted by such an incredible team and been looked after in all my years of eating out and I've been going to restaurants weekly now for the last 45 years! The Valentine's day booking is already in and this has definitely become our new local pub only having moved to the area recently in our retirement! A truly big thank you to all the staff both front of house and back of house! The New Inn you are truly amazing!
Guide19513841803 . 2024-01-23
MORE AT TripAdvisor
Such a great pub with a lovely welcoming atmosphere. The staff are always friendly and very helpful. Laura is especially amazing, and her weekly bingo and quiz nights have definitely helped get through the dark, cold evenings :). If you haven't been to one yet, you must! The food is great, with a good choice on the menu. I'm counting the days down until we can all enjoy the sunshine again in their lovely garden backing onto the river...... Thank you to all at The New Inn.
Sarah V . 2024-01-23
MORE AT TripAdvisor
This is a great pub perfect for holiday parties , really good prices and look after you very well. Food was hot and very tasty as well
Passenger25279110640 . 2024-01-06
MORE AT TripAdvisor
I love this pub. The staff are always friendly and helpful... nothing is ever too much trouble to make your visit enjoyable. With its spacious and well-maintained garden for the summer months and the cosy open fire when it's a bit colder, visiting the New...
juppess69 . 2023-12-31
MORE AT TripAdvisor
Booked a lunch with the family and what a fantastic lunch it was. Staff were friendly and food was fantastic. We will be returning. Well done
Ruru C . 2023-12-23
MORE AT TripAdvisor
If you want the best pub in Horning, make your way to the New Inn. Excellent atmosphere, great range of drinks, snacks and very good menu to. The locals are mega welcoming and make for a fun night.
Steven J . 2023-12-23
MORE AT TripAdvisor
Super atmosphere and excellent food. Highly recommend anyone looking to take the family out for dinner in a lovely setting
ash m . 2023-12-21
MORE AT TripAdvisor
Stopped while out on the boat a very good reception from all the staff. Food good on point. And a lovely pub to have a local drink in will definitely be stopping again on my days out
817zackt . 2023-12-02
MORE AT TripAdvisor
The New Inn in Horning exceeded all expectations, delivering a five-star dining experience. From the moment we stepped inside, the warm ambiance set the stage for an exceptional evening. The attentive staff provided impeccable service, ensuring our comfort throughout the meal.
ashleymO7042UR . 2023-11-22
MORE AT TripAdvisor
I love this pub. Service is always friendly and helpful. Very clean and welcoming. The food is excellent and fresh. Nothing is too much for the staff. Highly recommend a visit to The New Inn when in Horning!
juppess69 . 2023-11-18
MORE AT TripAdvisor
Popped on here with a couple of mates for a few drinks and some food. We had some the house sharer and some chips. Staff in the bar where very helpful and friendly. The food came out at a reasonable time and was good value...
Anastasia25atkinson . 2023-11-18
MORE AT TripAdvisor
Lovely atmosphere, the staff were very welcoming and accommodating, especially ellie and kia, definitely recommend for a family meal
elle591 . 2023-11-18
MORE AT TripAdvisor
Beautiful food and lovely service. Would recommend 👌 joined in the quiz with the quiz master Laura. She was amazing had the best evening.
Tyler K . 2023-11-14
MORE AT TripAdvisor
We loved the staff here. Sean tha barman was Very attentive and friendly. Laura was a superstar. Her energy and enthusiasm is such an asset to this establishment. Only popped in for a beer but ended up staying for a good while. We both ordered...
Trail768839 . 2023-11-13
MORE AT TripAdvisor
Excellent Pub! They have everything you could think of, there were lots of options of beers, wines and Spirts with my personal favourite being Gin. They had too many to choose from. all of the staff members were very kind and helpful with choosing what...
Ruby J . 2023-11-12
MORE AT TripAdvisor
Excellent pub, really great atmosphere; food was incredible 👍🏻 all the staff were lovely and very attentive. Definitely recommend for everyone.
BB-GX8867JF . 2023-11-12
MORE AT TripAdvisor
Stopped here as I was passing through, and was very impressed. Bar Team very welcoming. Fish and chips were one of the best I'd had. Will be back when I'm in the area
Ruru C . 2023-11-12
MORE AT TripAdvisor
We visited on a Wednesday evening and found the pub to be busy with a good atmosphere and a lot of people eating. We struggled to find a table that was clean/clear. We managed to secure a table usually for two, beg and borrow some...
Gilbert_Chesterton . 2023-10-29
MORE AT TripAdvisor
On a boating holiday and moored the boat in Horning for the evening, had found the New Inn online and booked a table for food and the quiz. Beautiful riverside pub and the food was excellent, recommend the Steak and Venison pie! Good selection of...
chrispW7741DV . 2023-10-28
MORE AT TripAdvisor
We were a large booking of 11 on 2 boats. We were looking for a late Sunday lunch and the friendly staff let us know if we could be seated in the next 45 minutes all would be fine. There was only 1 mooring available...
jonathancL9613MN . 2023-10-25
MORE AT TripAdvisor
Very friendly staff, lovely food and even a free game of bingo, as a family of eight we berthed here for the night and spent an enjoyable evening on the waters edge. Would highly recommend a visit here
gregorb2013 . 2023-10-23
MORE AT TripAdvisor
Worst roast I’ve ever had! The roast beef was more like a doner kebab and out of a microwave! Although can’t fault the location so I would recommend for a drink only.
Paradise770681 . 2023-10-01
MORE AT TripAdvisor
Bad service , good food eventually waited so long approximately 1 and a half hours for our Sunday roast. Have been here many times but today disappointed.
JanG931 . 2023-10-01
MORE AT TripAdvisor
Just visited the new inn great service lovely food reasonable priced friendly staff dog friendly menu lovely spot Very clean and tidy Visited with my family this morning
Sarah C . 2023-09-28
MORE AT TripAdvisor
We arrived on a day hire boat and to our great relief there was a member of staff on hand to help us moor up!! We were welcomed into the pub and shown to a table. We ordered a light lunch of sandwich and chips...
Caroline F . 2023-09-23
MORE AT TripAdvisor
The food was really good, but the service was terrible. The chap who served us tried to tell me that one of the options for the vegetarian burgers was a chicken burger! Then he asked if we wanted the starters to be served before the...
Expedition593709 . 2023-09-22
MORE AT TripAdvisor
Varied lunch menu, chicken & bacon pie was delicious, salad with charred chicken also a hit with hubby. Quick and friendly service. Good price in comparison for area . would return
RebeccaC710 . 2023-09-12
MORE AT TripAdvisor
Stayed in Horning for a week in August and visited The New Inn several times. Food was always delicious and staff were always friendly even when they were very busy. Would recommend booking a table during peak times as it does get busy. Seating both...
Phil W . 2023-09-10
MORE AT TripAdvisor
lovely setting for drinks but food was dispointing. We returned after having a lovely time 4 years previously but this visit was below average. Such a shame.
smithy1978 . 2023-09-06
MORE AT TripAdvisor
3 friends out for the first time on a boating long weekend. We had booked a mooring here for Friday night. We decided to phone the New Inn just before arrival to let them know we were a little behind schedule. On arrival two lovely...
James B . 2023-09-04
MORE AT TripAdvisor
We come on holiday from the top of Lincolnshire yearly to the broads for a break, we haven’t stopped here before but certainly will in future. Georgie looked after us and made a conscious effort to make sure everything was all okay after making the...
Lauren T . 2023-09-01
MORE AT TripAdvisor
Our initial thoughts were based on how lovely and quaint this pub was, however we were so disappointed with the food. Not only did it take well over an hour for any food to arrive it then came in dribs and drabs throughout the time...
char_lol . 2023-08-30
MORE AT TripAdvisor
Sadly because we were a family of 11 we ordered separately but together . The mistake was because 2 of the youngest kids ordered a garlic bread starter, two of the families mains orders were put to the back of the queue - and the...
Lionel O . 2023-08-30
MORE AT TripAdvisor
Our family were on a boat trip and decided to have a breakfast at this delightful pub. We were greeted by the very friendly Sean (sorry if I spelt your name wrong), who helped moor our boat. Beautiful cooked breakfast. The staff were all so...
RKK10 . 2023-08-28
MORE AT TripAdvisor
As usual this place never fails to please. Great food, great selection of drinks. Staff are really friendly and they even have an official DOG ONLY MENU.
robh535 . 2023-08-27
MORE AT TripAdvisor
We had two boat moorings booked for our last night of a weeks boating holiday so decided to also eat here. The staff helping boaters moor were so nice , we are experienced boaters but always nice to have a hand with the ropes on...
Andy K . 2023-08-27
MORE AT TripAdvisor
Sunday roast very poor for price. Frozen roast potatoes, powdered mash, nothing like the online menu
DARREN R . 2023-08-27
MORE AT TripAdvisor
We called at this pub on the way home from a family day out and were extremely happy with our visit. The pub was lovely, set in a beautiful location on the Norfolk broads. It had seating inside, a decking area outside and another outdoor...
Bridie S . 2023-08-24
MORE AT TripAdvisor
On a boating weekend, Laura the manager was brilliant She helped us moor the boat, then she sorted our food order while training staff She cleared tables Truly experienced in customer service star in all areas thank you for an enjoyable stay
pamw367 . 2023-08-20
MORE AT TripAdvisor
Brilliant spot, experience was outstanding right from Laura (manager). Assisting us getting moored up. Beers were great as was the food, so helpful and happy to accommodate my wife’s dietary needs. Great place, book if you are looking for a place to park your boat...
stevenp976 . 2023-08-20
MORE AT TripAdvisor
We visited on 12/8/23. We arrived around 2.30, it was quite busy so we ordered our food quickly. We were told it was a 45 minute wait. Our food eventually arrived after about 70 minutes - but a bowl of chips was missing (clearly overlooked...
david E . 2023-08-19
MORE AT TripAdvisor
Having moored in Horning later than planned, we had some difficulty finding a place to eat as everything was booked up. Despite being full, The New Inn agreed to help us and, their welcome and hospitality already having spoken volumes, we proceeded to enjoy a...
FraserM167 . 2023-08-19
MORE AT TripAdvisor
Great service have gluten and a meat allergy in the group and made sure the kitchen was aware not once but twice food is very good too
454ricw . 2023-08-10
MORE AT TripAdvisor
We moored up here on a Friday afternoon and were helpfully assisted by a very friendly chap who was organising and moving boats around to accommodate! He deserves 5 stars, he was working so hard and giving such good and friendly customer service to us...
wanderingstyles . 2023-08-08
MORE AT TripAdvisor
So impressed with the meals we received here whilst on holiday family of 10 with kids , quick and efficient kids meals were a good size and price really pleased will definitely go again when back in Norfolk as we have our own boat moored...
Dee G . 2023-08-05
MORE AT TripAdvisor
Arrived early doors to find most tables reserved. Would have been ideal to know what time from but instead we opted for a high bar table which was fine. Nice wine, ale & very dog friendly everywhere which is unusual. Had an early evening meal...
Bambam1997 . 2023-08-02
MORE AT TripAdvisor
Really enjoyed our meal at the new inn, service was great, food was lovely and great value for money.
louisefE6332ZT . 2023-07-26
MORE AT TripAdvisor
I wasn’t to sure about eating here due to mixed reviews and having spent a few years visiting the New Inn I thought we would try it.Late lunch .A warm welcome by the girls was a good start.Yes Sunday is a limited menu but I guess once things open up a bit more it may improve.That said the three of us had the roast beef, which was lovely and pink and two large thick slices, tasty carrots with broccoli. The roast potatoes had a nice flavour and were soft and fluffy inside. A nice touch was the cauliflower cheese was served in separate bowls and also nice (not sloppy). A good sized Yorkshire pudding completed this lovely meal.The one and only improvement is that it could have been hotter.We were asked numerous times how our meal was by very attentive and friendly young staff.Thank you all.
Q8619FQangelad . 2021-05-23
MORE AT TripAdvisor
We started our first Summer Sunday outing on May 9th 2021 and returned to the New Inn at Horning, one of previous best places.The staff were all very friendly and that makes a difference to us. The menu on the Sunday was very limited but we chose a roast each, but by the time it was delivered to us it was just warm and at the price at £15.00 each we find is very much over inflated, however the girls had worked very hard and when it was time to pay, I said to the staff girl WE ALWAYS LEAVE A TIP for the staff as they make the day and I gave it to her and she put it in the jar on the bar. I then proceeded to pay and I asked to look at the bill, which I couldn't read being so dark in the till area I asked her to read it out to me, which she did and I presented my card, and took the bill away. When I got home I couldn't believe my eyes there was 10% .SERVICE CHARGE ADDED. Firstly I was astonished to find that they had added a service charge without asking me if I was satisfied and secondly why did the staff girl not tell me that there was already 10% added when I gave her a tip, or tell me about it when she read out the bill to me, this is just NOT ON. it has never happened before.Has this place been taken over? if so this is not the way to carry on. I can see customers not returning because of there being A SERVICE CHARGE OF 10% BEING ADDED. A BIG MISTAKE in my opinion and the lack of choice on the menu.Last Summer we enjoyed the music of TERRY ADAMS guitar vocalist, is he booked to return, if so he may just save the day for the new owners.
Robin B . 2021-05-20
MORE AT TripAdvisor
The waiter had no idea what the vegan burger was made of (i.e. meat substitute, bean or seitan etc) and was quite blunt when I asked as if he was irritated by the question. As he couldn't tell us what they were made of we ordered 2 veggie burgers instead...but received 2 vegan burgers with no coleslaw. When I queried this we were told it's because they didn't have vegan mayo. I told the waiter it was veggie burgers we ordered, not vegan burgers and he replied that veggie and vegan were the same!? He was rude and abrupt, no apology at all. The setting was beautiful and the waitress was lovely, but based on the waiter and this particular meal, I'm not sure we'd return.
joc355 . 2021-05-15
MORE AT TripAdvisor
Food was amazing can’t fault, the girls working where brilliant, drink and food come out quickly unfortunately the guy with hand tattoos was rude blunt and the worst customer service I’ve ever seen walking around like he owns the place, think he needs to taught the menu and how to treat to customers
Maps62141598009 . 2021-05-13
MORE AT TripAdvisor
Starters expensive although food OK. No regular menu as it was a Sunday, so we chose a different roast each. The pork was bland and tasted processed, not like really carved. The beef was good. Roast potatoes had barely seen the inside of an oven, almost fresh out the pan. Cauli cheese a mushy mess, no sense of there being any cauli in it. To top it all, our choices of dessert were unavailable. We chose chocolate fudge cake and they tried to palm us off with a a slice of Swiss roll! All in all, very disappointed, although the service was good and staff were nice. Methinks they need a better chef.
flyerBlue . 2021-05-09
MORE AT TripAdvisor
Inflated prices on meals and drinks. Keep away from side orders.. £3.50 for ONE slice of cheesy garlic bread utterly criminal. Drinks increased massively .. in fact eat at home it’s miles cheaper. I won’t be returning again
SueDaftbat . 2021-05-01
MORE AT TripAdvisor
went there yesterday with my hubby, we both enjoyed our meals they were delicious. meals and drinks were reasonably the young girl who served us was very polite and the service was spot on. we will definitely be back
V8261VYjanetb . 2021-04-29
MORE AT TripAdvisor
My hoomans said that both the beef and the pork were absolutely delicious which is a pity because they didn’t leave me very much...Excellent venue for four legged visitors and a great spot to watch the boats. Loads of room between tables and very friendly, helpful staff.We’ve been before and we’ll return!
WaggingWayfarer . 2021-04-26
MORE AT TripAdvisor
First visit for a meal since reopening and was really impressed. Service was good, food excellent and one of the best pints of Ghost Ship that I’ve had. Look forward to full opening and normal hours
IanW126 . 2021-04-25
MORE AT TripAdvisor
Me and my mum have been here before so decided to come back, and the staff were friendly and attentive. The food was very good and we really enjoyed it! Thank you!
elleshap . 2021-04-24
MORE AT TripAdvisor
In this strange time we experienced really fantastic service, superb food and with great company made for a wonderful evening. Despite items unavailable the staff coped admirably.
657jezb . 2021-04-24
MORE AT TripAdvisor
Lovely steak burger with trimmings and a couple of pints of ghost ship. Well done to all the staff for getting this great little pub up and running again and welcome to the new chef.
A3428MRglenb . 2021-04-21
MORE AT TripAdvisor
I visited on Sunday just gone having seen the New inns post of their Sunday lunch menu. The photos looked so good, I couldn't resist going and I wasn't disappointed I had the roast beef and it was tender and full of flavour. The roast potatoes were crispy and fluffy and the carrots were cooked to perfection. I didn't have the cauliflower cheese as I can't eat cheese, but it looked lovely. The gravy was yummy and piping hot. I had chocolate fudge cake for pud,(why not, it was the first trip out!) It was moist and delicious with cream and ice cream, the perfect pud. Covid wise, everything was as it should be. Well spaced tables outside with a variety of table sizes so no one felt awkward at sitting on a big table. The staff have clearly thought things through and spent a lot of time getting this Broadside pub ready for the season ahead. The menu was small when we went, but the food is cooked exceptionally well. The staff are keen and clearly well trained. No slouching and standing about. They clearly take pride in their work and the pub and it shows. I'll be heading back as it also gives a beautiful view of the river, and seeing the boats moored up for the night and chatter of families on holiday was just what was needed after a year of lockdown. Laura, Jen and the rest of the New inn team are doing a cracking job. This wasn't just my opinion, I over heard other customers saying similar. I didn't take pictures of the beef, as I was too busy eating it, but remembered to take one of the pudding. We stayed on til evening as it was so lovely to be out and by the river.
Martha-Jane B . 2021-04-21
MORE AT TripAdvisor
I have thought long and hard before writing this review as I don’t like negativity but there really are no positive points about this establishment, I’ve read other reviews that are negative and the response from the manager is just a generic response starting as “we are sorry this was not up to our usual high standards” FACT you don’t have any high standards.This is positively the worst meal and experience we have ever encountered in any pub/restaurant.The place felt dirty with the tables all sticky, they obviously weren’t cleaned since the last diners.All of our meals either came out cold or overdone like the steaks which were both over done and cold.The blonde girl in the long grey cardigan was extremely rude when we mentioned our food was substandard and she forgot to bring our drinks our 2 times, we had to get another member of staff to fetch them.We are really disappointed with the state of the New Inn as we loved coming here, it’s obvious that the new owners don’t care about quality, locals or hygiene and are just concerned in profiting off the holiday makers with poor low quality food and drinks.Like other reviews I have read we will not be returning.
Bigjonthegun . 2020-11-05
MORE AT TripAdvisor
Have seen some harsh reviews over last few weeks, but feel this is a good pub that is trying hard. We have been for just drinks three times and eaten three times over the last 5 weeks and can honestly say I can find nothing to complain about. The staff are young, but keen and do a good job. Beers, Ghost ship and Timothy tailors have been excellent. Food is standard pub stuff but good. All has been COVID secure. I have not experienced any of the issues mentioned and would recommend.
Wanderer48932380096 . 2020-11-04
MORE AT TripAdvisor
This has always been a favourite port of call either by road or river, the food and atmosphere was previously excellent. Our last visit was last week. We accept that the menu was restricted by the covid restrictions. We ordered chicken and bacon sandwiches with sides of chips and a portion of blue cheese sauce. The chicken was in great lumps and quite dry and we couldn't find the bacon. They forgot the blue cheese sauce and when it did arrive it was pale brown , very liquid consistency and tasteless. My sausages , mash and onion gravy was minus onions and minus flavour! All in all a disaster. That was our last visit to the New Inn at Horning.
Valelle . 2020-11-01
MORE AT TripAdvisor
After having a lovely few days away on the Norfolk Broads we decided to dine at the New Inn at Horning, When entering the restaurant area we were rudely shouted at by a blonde girl for accidentally entering through the wrong door, this was my fault but my eyesight is not the best and I just missed the sight.. When our meals arrived they were cold and of very poor quality, we had sausage and mash, the sausages were dry and over cooked and the chicken burger was not fit for consumption. We left with a large bill for rubbish food. I do not recommend this place at all..
BrummieMark69 . 2020-11-01
MORE AT TripAdvisor
We have been visiting the new inn in horning for many years and I’ve always had great food and a lovely atmosphere, although latterly the landlady Hasn’t been the friendliest. So we were pleased to hear that the place had been taken on by new people and booked two nights moorings and meals and were excited to visit. On arrival the young boy that helped with this moring was very polite and tried to be as helpful as He could but luckily my husband is experienced at boating and ended up helping him as it was very windy. As we got off the stern of the boat I noticed how damage the moorings were and how things have changed since the last time we were here a few months ago, there was a noticeboard upside down with 4 nails sticking out,luckily I noticed it and turned it back over else goodness knows what would’ve happened to my poor dogs paws. On our first meal we arrived and had booked a table for six which was accommodated after a little bit of shuffling around, the drinks selection had gone downhill and there was no local beer and a limited wine menu, the one exception that was very very good was the sourdough and camembert sharing starter (absolutely fantastic) unfortunately everything else wasDisappointing. The one good thing about mooring at the new inn is the location and it is sad to see that it is been left to go downhill, we had a conversation with some local people and they were worried about the state of some of the places that are open for hospitality and that if they carried on giving poor quality service and products that they would not be open For much longer, especially in the current climate.We arrived again a few days later as we had already booked moorings and a meal and again the food was definitely below average.On a positive note the young staff were generally very friendly, so thanks to them, but I did feel that there was no one managing them and whoever is the head chef in the kitchen definitely needs to up their game, I understand it is very hard in the hospitality industry at the moment as I work in that industry myself which makes me even more determined to give a better service and to encourage people to come back. Giving good quality service is paramount and even though most of your clients are only (Holidaymakers) most of us come back year after year after and more than once and unfortunately we will not be returning to the new inn any time soon.
wardy129 . 2020-10-31
MORE AT TripAdvisor
Title- Not a very nice pubVisited early October whilst on a boat with my family.The mooring was crazy with no one looking after booked moorings. Boats were crashing into each other and no one at the pub seemed bothered.We ordered our drinks and 30mins later they hadn’t arrived so I asked a member of staff where they were and very rudely got told they had forgotten them with no apology.We ordered our food which was very expensive and poor quality, the portions were small and the gammon didn’t even come with egg or pineapple.We left very disappointed and will not be returning to this disgusting establishment.
bigkenthesausage . 2020-10-31
MORE AT TripAdvisor
Similary restaurants in East of England
3583 Opinions
We came in for Lunch today and want to start off by saying that the location is idyllic, the food is delicious and most of the staff are wonderful. However, our meal was completely bulldozed by one member of staff (don’t know her name, elderly, black hair, heavy makeup). Not only would she not leave us alone for the duration of our meal which was very off putting, she proceeded to try to force feed me mushy peas using a dirty spoon off of the floor. At the end of our meal we were sitting and enjoying our drinks when she then took them from our table, we were considering getting coffees but felt very pressured to leave after such disastrous service. We are honestly embarrassed for you at No 1, that kind of behaviour was not very becoming at all…. What would have been the perfect meal out ended up being a complete nightmare.
101 Opinions
Stayed for one night, all the staff were friendly and helpful, the room was spacious, clean , light and comfortable with an excellent bathroom. Breakfast was very good with an excellent choice of freshly cooked food, cereals, pastries and fruit. Will definitely return and would certainly recommend staying here
707 Opinions
Sadly the food didn’t match the lovely welcoming service. Sunday lunch was expensive - £20 for a trio of roasts. The veg was odd - leeks and carrot with some very hard brocolli. Overcooked roast potatoes and parsnips. Potential to be a nice Sunday lunch but needs a fair bit of work. £20 is a lot for a toast but this place really cannot justify the price, sorry 😔
130 Opinions
Over priced! £11.95 for toasted sandwich that came with small side salad, small pot shop bought coleslaw and handful chips. Had bacon and brie filling with so much cranberry it tasted more like jam sandwich. With a coffee each bill came to £33. Most costly lunch I've had for ages. Won't be rushing back.
65 Opinions
Down in Worstead on wee business trip, asked about possibility of lunch nearby and were directed to the White Lady. It was around 14:30 on a Sunday afternoon so expectations weren't too high (would have settled for a sandwich...). Friendly welcome, assured food would be no problem and we're given 3 menus! We're invited to sit anywhere we chose so opted for window seat in dining area to rear. We both opted for Sunday roast topside. Absolutely fantastic. Beef cooked to perfection, awesome roast potatoes and Yorkshire pud, came with glazed chantenay carrots, buttered green beans and zingy red cabbage, jug of lush gravy and topped of with dish of unctuous Cauliflower and cheese (each by the way). Thinking about making the 3 hour drive again just to have that experience again.