Costa Coffee in North Norfolk

Always top quality products and excellent customer service.

Yet again the staff makes you feel part of the Costa family clean and tidy value for money

Nice clean and all empty tables were clear.

Polite freindly helpful staff clean tables love toast and hiney

All ways a good cup of coffee and staff always friendly and helpful a nice place to eat and drink

Medium hot chocolate wayvtoo big.

Good coffee, good food, lots of tables and chairs and plug sockets.

We called in for coffee and the staff were all friendly and helpful

Needed afternoon refreshments and a place to charge up.my mobility scooter

Paid £8.49 for 2 coffee's and 2 slices of toast. It came with 3 butters. I asked for a 4th and was told that would cost an extra 10p.Costa are taking the p. Won't be back.

Watery overpriced coffee, I won't go again.

Amazing customer service great coffee

Nice food and super coffee. Highly recommended.

We were lucky to get a table as they were very busy that day, but we had an enjoyable drink and snack served by very polite staff

We was breaks for coffee, Great location

Always a great coffee.what makes this one stand out is the very friendly staff.

Very friendly lady served us which made it stand out from the normal. Usual Costa fayre otherwise. I am quite partial to their bacon rolls....

Nicely laid out coffee shop with very personable staff. Coffee was made to made to a high standard and in a timely manner.

Friendly girls serving nice coffee. 💖

The staff make the place, what you'd expect from a Costa

Fresh cakes and delicious pizzas. And of drinks available

The staff in Cromer Costa are some if the friendliest I have met in this chain. I would highly recommend going there for this. Food and drink are the same as other stores of this brand but the customer service is second to none.

Usual Costa coffee. Decent venue, nice and clean

A really clean and well presented Costa, a credit to the staff.

Another visit here and as per previous ones this branch is on some sort of anti vegan mission. No savoury vegan options unlike every other Costa I go to , which are loads - London, Norwich, Peterborough etc. They stock the lovely vgn Sausage Bap and a vgn toastie. The Cromer branch does not, never has , never wants to just saying no sorry. Why?

Very busy but only two staff appeared to be working. I had a cheese and tomato toasty and you have to stand at the counter to wait for it to be heated and people are trying to get past so you feel in the way. I would be very surprised if there were any cheese in it because all I could taste was a sort of mushy tomato puree, not even proper tomato! Last time I had a brie and something or other toasty and that was dreadful. Tasted of nothing at all.

Coffee and atmosphere was very average, quite expensive for what you get, much nicer places for a coffee in Cromer than this.

Ompy went in for a tea, so unable to review the food. Friendly service.

Lovely little store, the staff are so friendly and make the effort to remember their regular.

Wonderful friendly, can't do enough for you staff. Excellent costa coffee and great snacks, cakes, sandwiches, salads. What's not to like. One-off my go to places when visiting family.

Always enjoy a visit. Great coffee.

Always enjoy our cappuccino at Costa Coffee

Beautiful latte and friendly atmosphere

Didn't like the atmosphere or set out of this Costa and hated the code lock on the toilet door what's that about ? Seems pointless I went in to waste time before an appointment but I wouldnt go back there not very welcoming. and Costa is just getting so expensive for what it is ..isn't worth it the drinks aren't that nice can get nicer ones else where half the price .

Although this is perhaps nicer than the Yarmouth branch (although way less busy) and the staff were just as pleasant and helpful, and there is a code for the toilets on the bottom of the receipt: the ice machine wasn't working and I couldn't have my favourite drink 😭 having to settle for coffee, which was nice in its own way, but put a downer on the whole experience.

Lovely coffee and friendly service. Clean and well kept store.

Nice shop better than Stamford where rude and didn't get my Christmas birthday free cake for second year running

Slow,no cream,no clean cups,pretty poor all around really

Lovely store, clean, comfortable, lovely service.

Service was quick,coffee and sandwiches. Very good shop was clean and tidy.

Staff very pleasant, the place clean and tables cleared quickly, in the centre of town and served decent hot coffee.

The drinks themselves were delicious but when ordering I ordered a small caramel frappe and ended up paying for a medium and got a medium .but then my friend ordered a medium , paid for a medium and got a small .wasn't impressed

Its costa, what can I say. Staff were lovely, but as usual, service is slow, the same as every other Costa.

Love coffee. Staff nice. The only thing was the floor looked has if it hadn't been cleaned for ages. Seats also need a good clean.

I drink and love costa coffees all over East Anglia but coffee at Cromer needs to hotter! Please turn the hot water heater up

Hello, as I have a Costa card and App. I had a free drink to enjoy, so I enjoyed a Frappe which was lovely to enjoy overall I love Costa Coffee.

Friendly staff, polite clean and tidy. Plenty of tables and air conditioned

Stopped at Cromer Costa, lovely hot coffee and food, staff could be more friendly and tables and chairs cleaner but a hot day today. The best Costa is North Quay Retail Park in Lowestoft by far have been to many but still can't beat that one, Staff excellent always willing to help but sometimes under staffed. coffee always good and hot.

Great friendly service. Even deliver to me in the car outside!!!

Selection of hot and cold drinks, M/S Food and cakes

Cromer Costa. It's a Costa but with the worst service ever. And why stop serving food an hour before closing?

It's a Costa Coffee, so you know pretty much what to expect. This one is good with a nice layout and good service. The toilets are only for customers and locked, it needs a code that is on the bottom of the receipt to open them. I saw some people not happy with this, however this is obviously to stop non-customers using them which could create a long queue, so is a minor inconvenience to stop a larger one.

Hey guys! Quandale Dingle here!

Staff muito atencioso e preocupado em perceber o que pretendíamos. Comida muito saboroso e ambiente agradável

staff very polite and clean inside

Had a very enjoyable mocha and lemon tart. Comfy seats by the window

Only come In when Vodafone gives out free drink offers, but other days I wouldn't waste my money.

Good coffee with good staff to serve it to you

The people in the queue in front of me were fingering several packs of pastries which they then didn't buy. Although these goods were cellophane wrapped, they should have been behind glass rather than available to the public. The person doing the coffee then served the person behind me in the queue before me.

I'm surprised that Costa doesn't make its menu clear, specially its prices, which are printed far too small at the back of the service area.

Good service provided great coffee

Reliable coffee and pastries. Pleasant staff.

Friendly and kind staff, delicious coffee.

Nice and handy good staff lots of seating and staff were very quick and polite ,good choice of coffee and tea

Always find a Costa when we want a coffee. As always a clean shop, wiped down tables and friendly staff. The coffees were excellent.

Friendly staff. Good cappaccino

Terrible service. Took our order then insisted i have a small flat white instead of regular!! Then lost our order so we waited forever.

Extremely friendly and efficient staff, not just to me but I noticed they were kind with all customers. Good selection of cakes on offer. Well stocked fridge and clean tables. My drinks were prepared fast and they were hot which is not always the case. Very pleasant experience. Well done.

Visited Thursday 14th Oct at around 4pm. Four tables had not been cleared from previous customers. Chose one that had, but it was sticky with crumbs and spillage. Obviously not been sanitised for next visitor. Only two members of staff - one serving, one making drinks. It wasn’t very busy though and they spent a lot of time being chatty. First time I’ve been to this branch - only went there because most of the (excellent) independent coffee shops in Cromer close at 4pm. I’ll not go to this branch again.

Welcoming staff and plenty of space

We like Costa coffees and this is a very good one. Nice and spacious with friendly staff. Never had a problem getting a seat. We visited quite a few times whilst on holiday

Nice clean and tidy shop always friendly staff nice coffee

Not often I post 1 star ratings but while the service was ok and place was tidy I had ordered via the Costa app and arrived to find that half my order wasnt availiable for collection as was out of stock and I have to ring customer services for refund which can take upto a week.. why wasnt the app updated to match stock levels so this wouldn't happen

Dirty and grubby. Wouldn't recommend

Great customer services, the seating area is being constantly cleaned which is great. Great coffee as usual.

Lovely staff, nice and clean. Will be going back

I only wanted a chocolate brownie but the queue was so slow. There was only one member of staff at the counter (who did apologise to the queue for the slow service) and she took ages to serve one customer. I left without buying anything as I thought that it would be quicker to go home and make some brownies instead.

Coffee luke warm, severely under staffed

What can one say coffee and company with family or friends always a winner.

Sieciówka Kawa latte oraz cappuccino dobre ale bez szału. Dużo miejsca w środku z uwagi na sezon i ilość turystów jedna z nielicznych kawiarni w Cromer z wolnymi miejscami. Miła obsługa pozdrawiamy 👍👍👍👍

Great Costa's with usual high quality drinks. Staff are very friendly and helpful. Instore drinking and eating available.

Staff friendly but a little bit slow. The shop/cafe was very clean.

Tried the new Golden Caramel Latte, absolutely gorgeous! Great service as always ❤

Walked to Cromer from overstrand, town was very busy,so nipped into Costa for coffee and cake, very pleasant experience, good social distancing.

Popped in as usual on the way for work and I have to say there are busier and quieter days at my local costa but never ever felt that something is not done properly. Staff is always lovely, chatty and they make the best coffee around and that’s why I am coming back all the time! Store is clean, staff always well presented, nice variety of cakes and food! All lovely!

I was looking forward to my breakfast! I bought a latte and a sausage toastie. I was really disappointed. The toastie must have contained no more than half a sausage sliced up.

Does what they all do, serves coffee and a cake.

Coffee not that hot. Fly on the pastries

Really nice and well located branch. Clean and tidy even though very busy.

Just what I need a great coffee

Cold coffee and rude staff need I say more.

Very good place to go to for a drink or for lunch.

Central location. Plenty of seating. Friendly staff

Very average, and typical of a chain. Nothing to make it feel either local or special. Just what one expects, really.

Great coffee, well planned and spaced in these difficult times.

Had a long wait while they did on line orders, I ordered to drink and they got both of them wrong 😔

I'll get the bad out of the way .. we visited lunchtime 17/11/20, everything was slick and impulse buys were sensibly distanced and attractively laid out with obvious thought .. door left open for ventilation, the member of staff making the coffees wearing a face mask, the other member of staff serving very efficiently, friendly but not wearing a face mask. Perhaps she's exempt but is she able to wear a face shield instead? .. the young customer who walked in without wearing a face mask wasn't asked why when he joined a small cluster of people at the back of the room .. they seemed to know him? .. it's weird times for all of us at the moment so minor slip ups are going to and do happen everywhere. Today's put me off going back at the moment even though everything else was excellent. Today might not be the staff's fault to be fair as they can't exactly 'rugby tackle' non mask wearing customers walking in.

Following government guidelines and hood service

Having worked in customer service most of my life I was really disappointed with the service in the Cromer branch. I'm a big fan of Costa but really didn't enjoy my experience today. The male staff member runs around making himself look busy and barking orders at the customers "stand on the left outside" only to stand there and be told ,to his left not ours. Then when seating in a "rule of six" situation, no tables for 6 and I was unable to add a chair, which I understand, but again, felt like I was being told off and ordered a opposed to requested politely. It's not difficult to be nice and to treat people with respect. I felt uncomfortable and will not go back. There is no clear indication what you need to do here, do we wait outside, or not, can we come in, who knows, it's not clear?!?

2.15pm and hardly anything on offer to eat. Disappointed. Staff were helpful, assisted my disabled partner to our table and toilets. Just dissatisfied with lack of food.