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3.8

Based on 3.909 opinions finded in 3 websites

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Nº 4533 in 7028 in City of London, Westminster

Nº 625 of 925 British in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..roastpaymeathamfishpotatoladylamboldheartpiechickenmustbeautifulsteakcookedsandwich

comment_iconOpinions

Nice little pub in the heart of Covent Garden, beautiful interior, had a tasty sausage roll and very nice IPA. Nice bonus is that it's not one of the cookie cutter Nicholson's pubs 😉

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Henri Rauch . 2025-05-20

MORE AT Google

I highly recommend it. A traditional pub with good draft beer. The food is also excellent. It has a beer garden for outdoor seating.

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Kuno Höhne . 2025-05-19

MORE AT Google

I tried to order a vegan sandwich at the place... they asked if I was allergic to any item... I said I was allergic to eggplant... which is NOT described on the burger... they came up with a story that it could have traces of eggplant... even so I wanted to place the order... right after that they said they didn't have the burger for sale... Look for another place to have your meals...

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Valquíria Alice Michalczechen-Lacerda . 2025-05-18

MORE AT Google

Had a couple of drinks. Service good but lots of loud customers talking about work.

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Balerathon . 2025-05-16

MORE AT Google

Staff are pretty awesome, foods great, had a good few pints.. Very welcoming.. A stunning, and classic British boozer that sadly we don't see so much of here in Wales anymore.

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Gavin Weston . 2025-05-13

MORE AT Google

Great quaint pub, plenty of seating inside and out. Brilliant atmosphere.

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Mae Homer . 2025-05-12

MORE AT Google

It was fine, self service and price adjusted

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Doris Jeske . 2025-05-11

MORE AT Google

The best meat pie I've ever had. The steak & ale pie was full of tender chunks of beef. Gravy & mash were just perfect. I was able to add a side of carrots & parnsips as well, which made me very happy. We didn’t have any room for dessert on this visit - maybe next time. Service was quick and attentive.

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Emily Randall Paz . 2025-05-09

MORE AT Google

Well after being turned away with Panda Jr (u18) it was a welcome relief for two weary travellers to flop down in the plush seats and cosy environs of a famously named pub (even if it isn't off of only fools). They have a kids menu and for central London the prices almost bordered on reasonable. This makes it a must visit if you're in need of refreshment in these parts. A clean well lit interior awaits, plenty tables and chairs, and bar staff who are polite, friendly, and knowledgeable. We're happy to answer questions and check for answers to one's they couldn't answer. Hats off to the landlord - they have a well trained team. Food wise the portions are immense and my poor little soldier was defeated by the kids fish chips and peas. I tackled a decent pie that was really rather good. Pint of the house lager and I can confirm it's a decent enough drop. All in all I am very happy to recommend this place and will return next time I'm in the area.

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Zander T . 2025-05-07

MORE AT Google

A public house called The Nag's Head has occupied this site on James Street since 1670, so it’s safe to say, there is some history here. Located right at the heart of London's Covent Garden, opposite the London Underground tube. It’s decorated to an old traditional style British pub, with beautiful tiled floors, and coloured glass tiles on the windows. Good choice of food on the menu, something for everyone, you can get a burger, a curry or just a simple sandwich. No parking, obviously, it’s Covent Garden. Massive choice of wines, beers and spirits, all at “london prices” but no higher than expected. The outside is the Nags Head, featured in the TV comedy show Only Fools and Horses, so if it looks familiar that is why!

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Michellechampers . 2025-05-05

MORE AT TripAdvisor

Brilliant handled all of the summer and sports fans with ease. Lovely classic pub too

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Rupert Martin . 2025-04-28

MORE AT Google

Company Reunion with 80 People - Perfect Venue ! I recently hosted a company reunion in the upstairs Sapphire Room of the Nag's Head for 80 people which was perfect. Excellent communication before the event from Maria and Will - made sure everything was taken care of and the night went very smoothly. Lots of great feedback on the food (platter buffet + desserts). Easy to reach location - heart of covent Garden, great sized venue which with 80 people had a lovely atmosphere. We'll be back next year!

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Dez Timmiss . 2025-04-28

MORE AT Google

This is one of my favorite pubs in the city both for its location (Covent Garden) and its ambience. Large selection of beers and other drinks. Good prices.

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Veronica C . 2025-04-27

MORE AT Google

Great pub, typical, great staff, good beer and perfect fish & chips! For our first in London with a teenager it’s simply perfect!

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Pascal Luciani . 2025-04-27

MORE AT Google

Lively pub but service from bar staff was really quick,

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Darren Skittrall . 2025-04-26

MORE AT Google

Great spot to relax and enjoy some fine food and a pint.

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Adam Henderson . 2025-04-25

MORE AT Google

Great food and service! Our server Kacie was excellent. We loves it! Great atmosphere, food and drinks! Highly recommend!

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Latisha Simmons . 2025-04-25

MORE AT Google

Me and my family booked a table here before we went to the theatre. The staff were lovely and very attentive. I had the trio of pie's and they were lovely, the cheddar cheese, potato and leek pie was my favourite and I loved the gravy. The prawn cocktail was pretty standard but the tomato and basil soup was lovely and so was the sourdough crumpet rarebit. Me and my mother in law enjoyed the pinot grigio and me and my daughter had a perfect pornstar martini.

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Kayleigh . 2025-04-20

MORE AT Google

After a couple of drinks downstairs, went upstairs to eat. Quiet restaurant atmosphere, attentive service and very good food. You have to give it a go if you're in the area.

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Chris D . 2025-04-19

MORE AT Google

Great food (pies, fish & chips and pasta - all top!) and a great atmosphere. Special praise to Alana and Kacy - super friendly, attentive and simply great waiters. We'd love to come back!

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Christian Heinzelmann . 2025-04-17

MORE AT Google

Nice pint watching the world go bye. Barman was a nice chap

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N Shaw . 2025-04-16

MORE AT Google

Buscando un pub tradicional en el corazón de Londres para proporcionar una experiencia auténtica para los huéspedes de los Estados Unidos. La comida es genial, pescado y patatas fritas / pastel. Muy agradable.

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The Real DJ . 2025-04-06

MORE AT TripAdvisor

Great atmosphere, but a bit confusing over the times they serve sandwich food.

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Julie Christofides . 2025-04-03

MORE AT Google

Wonderful moment and great food !

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Guillaume Renard . 2025-03-29

MORE AT Google

Very nice traditional pub in Covent Garden, reasonably priced for London. HWTL

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Colin Dixon . 2025-03-26

MORE AT Google

This place is amazing! The service was very good and the food was exceptional. Definitely recommend.

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Allison English . 2025-03-24

MORE AT Google

Stopped for breakfast, not an extensive menu and not as cheap as spoons, but where is?? Good food, great service

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Michael Davison . 2025-03-24

MORE AT Google

A good all-round pub in Covent Garden. You cannot go wrong with this one.

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Ajos01 . 2025-03-23

MORE AT Google

Great pub, well situated, staff were spot on. Had a snack of chips and mini sausages which were great.

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Andy Checkley . 2025-03-22

MORE AT Google

Excellent experience and service even if a little busy, 15th March 2025 HWTL

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Ian James Goodwin . 2025-03-21

MORE AT Google

Just another pub. Same menu, same prices

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Holly Lanther . 2025-03-11

MORE AT Google

Would Like to add that my rating is based on the fact that we only stayed for one drinkand had no food, so I'd say this is a very good rating.

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Brenda Whenman . 2025-03-08

MORE AT Google

We went to eat here by chance. We received such a warm welcome from Maria! She is a hard worker with a passion for the catering profession. Ate an English pie for the first time. A tasting of 3 flavors. How wonderful that was. Especially the one filled with meat. If I come back to London I will definitely go back here. And Maria, your smile and your 'being' makes every guest feel welcome.

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Tineke . 2025-03-07

MORE AT Google

Didn't eat and ordered at the bar, but excellent proper pub

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Carl Embleton . 2025-03-04

MORE AT Google

Nice an cozy pub in a great location Service was excellent , food was delicious (and the bartender was very cute )

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Cecilia Bustos . 2025-03-04

MORE AT Google

Never tried food Fantastic location Clean rest rooms Friendly staff Good drinks Good atmosphere

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John . 2025-03-03

MORE AT Google

El pub es muy agradable con un buen ambiente. Comimos arriba en el restaurante y los dos tenían pollo, jamón y pastel de fugas y puré. Fue horrible. Sabía como si se hubiera calentado en un microondas. La pastelería era suave y desagradable (como lo sería si se calentara en un microondas) y la carne dentro del pastel era muy escasa. El pastel había sido desplumado encima de la pequeña cantidad de puré de patata extrañamente pegajoso y el brócoli duro estaba debajo de todo. La salsa parecía que se había calentado más en algunos lugares que en otros, lo que le daba un aspecto extraño. Sin duda volveré a visitar el pub para tomar algo de nuevo, pero no voy a comer. Qué pena.

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Trip584456 . 2025-02-28

MORE AT TripAdvisor

Typical London pub with its pints of burgers and fish and chips

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Magín López . 2025-02-27

MORE AT Google

Upstairs there was lots of room even though downstairs was crowded out. We had some nachos for a snack they were nice but nothing outstanding. Be careful they add a 10% service charge automatically and when you pay the card machine also asks for a tip. So it's very easy to accidentally double tip.

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Dawn Stapleton . 2025-02-22

MORE AT Google

A traditional pub with the noisy London pub atmosphere. Classic fare and several choices of draft beer. Pleasant setting.

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Yannick Coneim . 2025-02-22

MORE AT Google

What can I say, absolutely nothing, everything is perfect, like three quarters of the ads

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MANUEL beaurain . 2025-02-18

MORE AT Google

Hemos estado en el Nags Head en muchas ocasiones para comer y beber. Es un gran pub el ambiente también es bueno. El personal es amable y la comida es buena y a un precio razonable. Hemos estado visitando desde el verano y siempre tenemos comida y bebida en el gran jardín del pub en la parte trasera, que es muy agradable. Hay un DJ e incluso logramos tener un baile anoche en la pista de baile. Recomiendo para una visita.

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Maureen W . 2025-02-16

MORE AT TripAdvisor

Este pub fue la primera parada de nuestro viaje de reunión escolar. Es parte de la cadena de pubs McMullen. Estaba deseando tener una o dos pintas de su AK Mild, que no había tenido durante más de 30 años después de dejar mi ciudad natal. Es bastante pequeño y el día que visitamos no había ningún AK disponible, lo que fue decepcionante - sin embargo McMullens eran muy sensibles y serviciales cuando les planteé esto. Sin embargo, el amargo alternativo era bastante sabroso. No pude ver ninguna señal para un inodoro para discapacitados y el caballero está bajando una larga escalera empinada.

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AlDC4 . 2025-02-16

MORE AT TripAdvisor

Covent Garden no es exactamente corto de pubs y restaurantes. El Nag’s Head es uno de los pubs ingleses tradicionales con todas las características clásicas: un nombre peculiar, cestas colgantes de flores de primavera de colores y un interior acogedor. Aparentemente hay un pub Nag’s Head aquí desde la década de 1670. Nos instalamos en el The Nag’s Head para tomar unas copas y un buen pastel. Nos pospusimos cuando pasamos por primera vez porque estaba muy lleno, aunque la multitud se adelgazó un poco más tarde cuando volvimos. En una cálida noche de verano, todavía no logramos obtener una de las pocas mesas exteriores buscadas, pero obtuvimos una mesa interior. Hacía un poco de calor en el interior, pero tiene un interior clásico y un ambiente animado. El personal del bar era amable y acogedor y sirvió nuestra comida rápidamente, y amablemente nos trajo una jarra de agua cuando preguntamos. Tuve el pollo de corcho y pastel de puerro que era bueno y abundante y venía con una buena porción de brócoli, patatas fritas gruesas y salsa. Hacía calor en las tuberías, que es esencial para pastel y patatas fritas. A 19 libras, era lo que se podía esperar en un pub de esta zona. Fuimos aquí para una cena pre-teatro temprano y esto funcionó muy bien. Es un lugar conveniente para el distrito de teatros. Dicho esto, está completamente mimado para elegir entre pubs y restaurantes por aquí.

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Mairwen1 . 2025-02-12

MORE AT TripAdvisor

We popped in here after an amazing day wandering around Covent Garden. Its a really lovely venue, plenty of space so not too crowded like some of the older pubs in the area. Its a Mc Mullens pub the perfect stop before getting on the tube which is situated directly opposite

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Debra Roberts . 2025-02-11

MORE AT Google

A menudo vienen aquí cuando están en Londres. Buen pub, el personal muy bueno, pero puede estar ocupado esp horas de almuerzo y después del trabajo, pero está bien. A pesar de que en una zona concurrida de trampas turísticas los precios son realmente muy competitivos.

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Christoff M . 2025-02-10

MORE AT TripAdvisor

I visited on Saturday as a group of 6 people, after seeing a show in Central London. The time was roughly 9.30pm when my boyfriend and I headed outside for a cigarette. Whilst outside, we shared a quick kiss (it's worth pointing out at this point that my boyfriend and I are both male). Then, when we tried to head back into the pub to join our friends the bouncer denied our entry due to "inappropriate behaviour". When we asked the bouncer exactly what it was that we had done that was inappropriate, he was unable to answer the question and kept stumbling over his words, whilst just explaining that we could not re-enter and that we had been "inappropriate". We asked the bouncer to speak to the manager - he said we were not allowed to, however said that we could come inside to collect our belongings. When we got back inside the pub, our group of friends (2 x straight couples) couldn't believe that we had to leave the pub and demanded to speak to the bar staff. After talking to the 2 straight men in our group, the bar staff then ensured that we could remain within the pub and eventually the bouncer came to apologise to my boyfriend and I. We declined his apology and further requested to know what we did which was so "inappropriate". He still couldn't answer. It's shocking & gross to see a how such a popular establishment in one of the most cosmopolitan areas in London can be so openly homophobic, especially in this day and age. It was super disappointing and sad - this event had quite an impact on our night.

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joe brummer . 2025-02-10

MORE AT Google

Very busy when we visited but centre of London so it's what you'd expect.

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Jon joe . 2025-02-09

MORE AT Google

Real old traditional English pub

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Craig Nairn . 2025-02-06

MORE AT Google

Still a "proper" London pub, with a great atmosphere. 4 of us went there yesterday evening, and went upstairs for a meal. My wife has Coeliac Disease, we checked in advance if there was a gluten free option, there was. When we saw the gluten free menu, we were pleasantly surprised, it was very comprehensive. The staff were great, very helpful and attentive. The food was excellent. All in all, we had a wonderful time. Thank you all at the Nags Head.

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Stavros Marangos . 2025-02-05

MORE AT Google

One of the upstairs bar staff was rude and didn’t seem bothered in in acknowledging us as customers.

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James M . 2025-02-04

MORE AT Google

Loved this pub! I found it in a rainy day in the covent garden area and I really enjoyed the IPA beer, the pies and chips with garlic and truffle

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Ioanna Ntouma . 2025-02-03

MORE AT Google

A good pub close to Covent Garden; I got “Steak & Ale Pie” and I liked it. The cider wasn't bad and the cost was low. From the second floor you can enjoy a beautiful view.

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Emanuele Piva . 2025-01-25

MORE AT Google

A post New Year break away, been here many times, proper pub, great location.

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Darren Pilgrim . 2025-01-23

MORE AT Google

We book a large group for an evening meal at the Nags Head on the strength of our last accidental visit where the food and service was 5 stars plus. Sadly this time the service and food was extremely lacking. The service was very haphazard. We were seated incorrectly and had to move. The food was OK, but not a patch on our first visit hence the low rating.

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Cleric Preston . 2025-01-23

MORE AT Google

Good food for a good price. Liked it a lot

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renata vogrincic . 2025-01-18

MORE AT Google

The Fish and Chips were great and our waiter was pleasant.

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Joy Jinkerson . 2025-01-16

MORE AT Google

Stoped there for lunch and a beer. Good food, friendly service, good beer. Would be back to try the "night life" of it, the pub downstairs seems very nice!

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Lara Maciel . 2025-01-15

MORE AT Google

Nice old pub and staff were friendly I had a lovely pint here couldn't stay long but will return

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michael finglas . 2025-01-15

MORE AT Google

Great pub. Very friendly. We only had a few drinks.

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Walter van Moolenbroek . 2025-01-14

MORE AT Google

Lovely place to eat Popped in for some food . Got a table without booking Restaurant upstairs lovely. Lovely food and service was great. Would definately recommend for pub food

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Carol Fairman . 2025-01-13

MORE AT Google

Busy pub opposite Covent Garden tube station. The dining area is upstairs, and the bar is downstairs. Eaten here once before and enjoyed my meal very much. I've been in since for a drink, and although very busy, I managed to get served fairly quickly. There is a good choice of beers here.

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dave p . 2025-01-13

MORE AT Google

Excellent place and English food, very good beers too, very friendly and polite staff

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GIORGIO PAGAN . 2025-01-10

MORE AT Google

Tipico pub londinese in Covent Garden. Locale molto carino, si respira aria londinese. Buona birra e buona la cucina tipica. Provata la pie, piatto tipico inglese molto buono. Consiglio

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Alessandro . 2025-01-07

MORE AT TripAdvisor

Came for the first time upstairs nice seated area staff were excellent we had 2 pints of IPA half cider and espresso Martini Fish and Chips very big and Steak pie food was delicious will be back.

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Amandip Tamber . 2025-01-05

MORE AT Google

Great lively boozer central Covent garden, good atmosphere.

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Renni Barnett . 2024-12-31

MORE AT Google

Loved the old fashioned pub smell on arrival, reminded me of days gone by, in a pleasant way. Friendly service and a good McMullens pint.

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Pete Ankin . 2024-12-31

MORE AT Google

Muy acogedor pub, pero el personal no estaba muy motivado y casi me rompo el plato mientras trataba de cortar las tortitas compradas en la tienda que no tenía sabor en absoluto.

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Roman L . 2024-12-29

MORE AT TripAdvisor

One employee didn't know what he was doing and the other was incredibly unfriendly. Full English was good, pancakes for breakfast tasted like they came straight from the freezer, dry and sometimes hard. 6 people £80 Breakfast tea/coffee

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smonge 98 . 2024-12-29

MORE AT Google

The restaurant is above this thriving west end pub. Good seating an great service at reasonable prices. The food was excellent.

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Paul . 2024-12-28

MORE AT TripAdvisor

Nice little traditional pub that didn't rip you off

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David Rock . 2024-12-28

MORE AT Google

Ordered soup, tasted like cheap canned tomato sauce. Took a long time.

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bram vanhoof . 2024-12-28

MORE AT Google

Always our go to when visiting London

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John Howell . 2024-12-24

MORE AT Google

Great old style English pub with good food beer and service thoroughly enjoyed it

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Janet Blackwell . 2024-12-22

MORE AT Google

Nice spacious pub in Covent Garden with a wide range of food and drinks. On our visit, late on a Saturday evening, staff were very unpleasant and unprofessional. Woman that served (Dark hair, hispanic / latino looking) was talking to someone the whole time whilst pouring our drinks, then just dumped the card machine on to the bar whilst walking off and carried on with her conversation. Returned to collect the machine, no acknowledgement whatsoever, utter rudeness and we certainly made our feelings felt. 2nd round served by possibly the Landlord / Manager....beers poured in to glasses (Not completely full to brim), only to be issued 2 minutes later with plastic glasses and told we need to pour our drinks in to them. 🤷🏼‍♂️ A real shame but then it's not known as a "Local" to retain regular custom so there's probably no interest of customer service.

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AJ . 2024-12-22

MORE AT TripAdvisor

Used this as a meeting point when coming out of Covent Garden station. As you come out the station it is opposite side to the right corner. Convenient location had a couple of drinks with friends.

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HR . 2024-12-20

MORE AT TripAdvisor

Usual central London pub. Proper beer available.

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Mark Ellis . 2024-12-16

MORE AT Google

Top pub in Covent Garden for food upstairs and a lively pub downstairs. The pies are lovely and the service was great 👍

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Darren Brewer . 2024-12-14

MORE AT Google

Typical restaurant located adjacent to Covent Garden, we ate upstairs, delicious fish and chips, good service and friendly staff recommended

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Massimo Verde . 2024-12-10

MORE AT Google

The steak and ale pie was delicious

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Klaudia Coleman . 2024-12-10

MORE AT Google

A very nice place for a drink near Covent Garden.

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Alvaro Manuel Rodríguez Rodríguez . 2024-12-10

MORE AT Google

Nice pub. Looks older than it is. The staff is very quick and friendly.

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Nicole B. . 2024-12-09

MORE AT Google

Very busy but lovely great decor lovely staff 😊

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emmadokota . 2024-12-08

MORE AT Google

The service awful. They told us there weren't available tables when actually the restaurant was half empty. 15 min waiting for one. Then we ordered 2 fish and chips, 30 min of waiting cause they "forgot" the note. When we finished the dish we wanted some dessert, guess what? It was too late, cause the kitchen was closed. A shame as the place is nice but the employees fair unqualified. Ohh and they have mainly Spanish and Italian beers. Wtf??

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G. A.E . 2024-12-08

MORE AT Google

Visited for an early pre-theatre dinner, the central location in Covent Garden just across from the underground station makes The Nags Head perfect for this. We were seated upstairs in the dining room and table service was provided. We ordered the fish and chips and a pie. Meals arrived quickly and were very good. The drinks selection is extensive and has something for everyone. It got increasingly busy over the course of the evening and walk-ins were being turned away so I'd suggest making a reservation like we did. Keep in mind there is a £10 deposit if you reserve online and they credit this against your bill, just be sure to check this as initially they didn't include it and we had to get it adjusted, they were very apologetic and I think it was an honest mistake. All in all an enjoyable traditional pub experience in the heart of the action. Would recommend!

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Stephen Ragell . 2024-12-07

MORE AT Google

Stopped here for a spot of lunch. I had the beef pie, chunky chips and gravy, my partner had the sausage and mash. Both portions were excellent in both size and flavour. Staff (Stella and Alby) were friendly and we didn't have to wait long for our food. We almost missed out as the pub (downstairs) was very busy but we discovered the dining room upstairs. If you're in the area it's well worth popping in!

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Martin T . 2024-12-04

MORE AT Google

Cute pub well located that probably is still running bc of that. The service was slow, forgetting part of the order. Not sure if I would come back

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Laura Saravia . 2024-12-02

MORE AT Google

A complete shame! These guys forgot to put forward our order with an empty restaurant. After 30 minutes we asked and only then they realised it. We asked to do it asap and after 20 minutes no food had arrived. We were forced to leave the place and they didn’t even apologise! I completely discourage you to go there. Waiters are an absolute joke and don’t give a damn about their customers.

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Enrico Minnella . 2024-11-29

MORE AT Google

We were there 2x and the staff are very friendly and I love going for a coffee or something the place is very British and I love this pub

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Monique Van Akker . 2024-11-28

MORE AT Google

I wasn't impressed with fish n chips.

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Kim Breneman . 2024-11-28

MORE AT Google

Nice and clean tables and seats. Very good food!

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Henrik Rikard Rasmussen . 2024-11-25

MORE AT Google

Cosy, warm atmosphere, friendly helpful staff. First impression was of an old pub, (which we liked) and when the food came out it was beautiful highly recommended the Sunday roast, we didn't have a sides and we were pleased we didn't as we were full.

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Claire Smalley . 2024-11-24

MORE AT Google

Busy popular pub in the heart if Covent garden

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Chris Williams . 2024-11-22

MORE AT Google

We had a flat beer that cheers you up, it was quite popular with customers

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José Antonio Chaparro . 2024-11-21

MORE AT Google

A cracking pint and very friendly bar staff

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sam morris . 2024-11-21

MORE AT Google

Very cool place. Good welcome. Nice kitchen.

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F GJ . 2024-11-18

MORE AT Google

We sat outside for a while and then decided to go upstairs for table service. The staff at the bar and upstairs were so good, engaging, and attentive.

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Cynthia Lazo . 2024-11-18

MORE AT Google

Sunday this weekend at the nags head was lovely, great pub, beautiful roast beef and the staff were absolutely brilliant, especially Maria, she made feel so welcome and her knowledge of the menu was extensive. If you find yourself in Covent Garden the Nags Head is a must visit

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Anne Turner . 2024-11-18

MORE AT Google

The staff were very friendly and helpful they made us feel very welcome. Food tasty and hot

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Jenny Ayers . 2024-11-18

MORE AT Google

I ordered 2 Irish coffees, 1 cup ok, the second one was half filled, I didn't even taste the whiskey, the bartender just offered to add more coffee for £23, a shame.

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Corentin de Trémaudan . 2024-11-15

MORE AT Google

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3.8

9022 Opinions

location-icon372 Strand
British
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Stayed here from 11th-18th May 2025 Avoid staying in this hotel as my wife's Ring got stolen from the hotel room and our fault was that we left our stuff unattended and unlocked. Just thought in 20mins will come back from breakfast and lock the stuff before leaving which we were doing everyday but skipped that day. Had to visit the police station to file a complaint as Hotel had done their investigation (which they didn't share anything with us but just wanted to believe that the cleaner girl didn't take the ring as they have done checking and closed the investigation). Who will compensate for anything? Not in the Hotel Policy. In the end it is customers fault. We thought thefts are common outside hotel on the streets. Didn't know that stuff is not safe in the hotel also. In Bali our phone got stolen and hotel staff went with us to police station but Here they said you can go yourself to the police station and we will cooperate. Because obviously they cannot endorse as it is their own staff and they are very confident. Customer must be making stories. It became a total loss to us. So we kept the chocolates given by them in their locker so that those also don't get stolen and didnt take their complimentary breakfast for next 2 days. Rooms - very small rooms and bathroom are even smaller. Please choose your room wisely and check the floor area because otherwise you will be in for a surprise. Bathing area picture i have uploaded. Bigger size rooms are expensive but like every other couple we also thought that we have to roam outside who wants to be in the hotel but believe you me that you spend atleast 7-8 hours in hotel which is 33% of your day and when you come back to such a room the mood spoils. Cleanliness - very dirty. They don't change sheets unless you specifically tell them to. Secondly when we were searching for the stolen ring I took our 5-6 things from below the bed which were never cleaned and looked as if they were there from a long time. I handed them over to the duty manager as he was in our room for checking. Obvi cleaning staff is busy with taking other peoples stuff. Location - i will not give negative on this. Location is good but you can find other hotels in the vicinity as well. Overall- Please find another hotel