The Mute Swan in Richmond upon Thames

As always, all staff and service exceptional

Fish and chips , burgers are great! Popular spot for weekend. Pets friendly.

Delicious Sunday roast, great service and super friendly staff

Really lovely Sunday lunch at this beautiful pub right by Hampton Court Palace. The place was packed yet service was still quick. Excellent serving staff were very friendly. Food was top notch, the roast beef was extremely tender and served mid rare. Yorkshire pudding was huge and cooked perfectly. The gravy was rich and perfectly seasoned. They have a good selection of wines. Lots of options on the menu if you are not in the mood for a roast. Glad we booked well in advance as the place was full up. If the weather is nice, you can eat outside at one of their many tables. Main floor is the pub which does food and the restaurant proper is upstairs. Looking forward to going again soon.

Cool stylish place with courteous service, nice menu, and classy all around.

In my book, the best pub in the southeast. It’s a bold statement, but I’ve been to a fair few, and the atmosphere, service, and just the fact this pub really does just have “something about it “ sets it apart from other establishments. It has such a diverse foot fall, due to its proximity to Hampton Court Palace, lots of customers from all over the world, yet it still remains a locals pub, warm and welcoming. Whisky selection is fantastic, good ales, and Lowenbrau on tap, which for me, it superb. Special mention to Bill, who really does go above and beyond to make every visit brilliant. Fantastic pub!

We had a roast dinner, food was very tasty, but we had to wait a while and the food was not warm enough, we did not want to complain at the time as waiters were rushed off their feet, and we had already waited long enough!

Everything about the Mute Swan was wonderful and we highly recommend it. The food was very good and the service was absolutley excellent, as Paula was quite attentive, friendly and knowledgeable. The decor is top notch. The location across the street from Hampton Court was great, too; often, pubs across from a major tourist attraction are not that great, but this one is excellent.

Cosy, lovely food and service. Had prawns to start, really well cooked and tasty. Sea bass for a main was delicious. Definitely recommend

A great local despite being in a tourist spot. Very good selection of wines by the glass and a range of beer. Friendly staff and a real fire make for a great atmosphere.

Lovely for a drink after a walk

Lovely place. Excellent service and warm yet vibrant ambient. We love this place.

A very pleasant afternoon lunch. Great service and super polite staff. Lovely seating outside.

Great friendly pub and dog friendly

Meh. Lovely staff nice man serviced us really warm and friendly. Chicken burger was really peppery and over cooked - lovely piece of beer battered fish again chips very overdone. Lovely pudding warm waffle

Beautiful restaurant in the heart of Hampton Court, right opposite the Castle 🏰. Lovely atmosphere friendly staff ❤️, great food, will definitely be going back there 😋. Only trouble is the parking, best to get a taxi 🚕 🚖 there.

Great friendly pub. Food was great. Cozy environment. We had the pleasure of being hosted by PAULA. Fabulous! Brilliant! She gave us wonderful recommends and treated us like family. LOVE HER!

Went twice for lunch, years apart, on a day out at Hampton Court palace. Both times were unpleasant so there won't be a third. It's well located and is seemingly a nice pub but the service is really slow. At our most recent visit, we waited long to order, ordered with a waiter who was quite unhelpful with our questions, and waited some more before the waiter came back to tell me that my dish was not available in the end. The quality of the food doesn't justify either the portion size or the price of the dish, regardless of what we ordered. I found that it's the kind of place where the menu and presentation make the dish sound more posh than it really is to be able to charge the customer more money for it. I didn't feel welcome and I left unsatisfied. As I said, I will not make the mistake a third time.

This is a gorgeous and friendly place to dine. Paula, our waitress, lit up the entire establishment and made our time there so special. Thank you Paula!

Well located and friendly pub-restaurant. Busy in tourist season. Good, stylish food choices, sort of super pub grub with creative flourishes. Good beers. Friendly and helpful staff. Carpet in the upstairs dining room muffles sound a bit and is good for the hard of hearing.

Outstanding food and wine, and brilliant service from Matt who was very knowledge and helpful. Particularly good for celiac guests - my wife got to have a pie which is a rare treat for the gluten intolerant. I had duck noodles which was a delight!

Really like the relaxed and buzzy atmosphere. And the food is so good.

Lovely pub in top spot. Great bustling atmosphere. Food menu disappointingly, surprisingly (at a time over 1 in 4 people in the South are not eating a meat or fish diet) poor. Two offerings that are veggie out of nearly 20. Pretty unexciting options at that. When will restaurants realise we are more often than not the deciders in a group/ relationship of where to book after scanning the menu?! It’s very clear to see how low down veggies are here in their consideration.

Had Sunday roast it was delicious and the local ale definitely recommended.

Went with my wife and her sister for a Sunday Lunch yesterday, we were a bit underwhelmed by the roast beef, it looked and tasted like it was from a foil container rather than been cut from a beef joint, it wasn’t served hot and the plate hadn’t been kept hot. The roast potatoes were hard and a bit bland, on the whole very disappointing. A shame really as we are regulars, the manager and staff provided a very attentive service which on the whole were excellent. A shame real not sure what happened.

Stopped here for lunch after a long walk. The restaurant was wonderfully cool after the heat of the day and the walk. Service was good - and water jug refilled each time - badly needed that day. Food was good and large portions. Coffee was lovely. Just a nice, unrushed, afternoon

Very tasty food in a lovely location. Staff were very helpful and speed of service quick too. Had a wonderful time! Especially enjoyed the Sunday roast. Thank you.

A great place to recover after a day at the Concours of Elegance, great service, excellent fish and chips!

What a find!! After spending the day at Hampton Court Palace, we were starved and opted for a late afternoon meal here before returning to London. Quite a spontaneous decision and purely based on a quick search on google of what restaurant/pub was closest and well reviewed. We had a table upstairs which I would recommend as a little quieter. The service was low key and friendly. The food was quite outstanding and coming from London fantastic value for money. I had the arancini as a starter and the lamb as a main and loved both. My friend had the salmon and was just as impressed. We both had the sticky toffee pudding as desert and that was wonderful as well. It was such a enjoyable, relaxing meal and perfect end to a great day trip, we have mentioned the meal a few times since. Such a shame we don't live closer, otherwise a return trip would be guaranteed!

Great British pub, good food and still sensible pricing for London (starter and main was £56 per head with a couple of drinks)

The Mute Swan is such a lovely spot for lunch, especially after a morning spent at the palace! It's lovely sitting either indoors or outdoors, but the decor indoors should not be missed. The gin and tonic was excellent, but the onion and carrot bhajee was absolutely delicious - I nearly asked for another order to take back to London with me! The staff was incredibly friendly and helpful, and altogether it was just a delightful atmosphere. Will certainly be back!

We stopped here while on a boating holiday. There were 8 of us and each of us had a wonderful meal. Lovely atmosphere and good service, highly recommend.

Cool place. Very attractive interior, menu pretty good, if not that exciting. Recommended.

An excellent English pub in The food, beer, ambience and staff are excellent. We had lunch there and felt very comfortable during our visit.

Not the best place but the service was good. Food was ok but nothing to call home about. Might visit again but only if The Mitre is full up.

This is the place to relax around great people while in hampton court, espeically if your a dog lover!!

Top notch restaurant opposite Hampton Court

Outstanding free pub right by Hampton Court Palace. The atmosphere was great..very friendly, and the service outstanding. Friendly, knowledgeable, and helpful. They were awesome. The beer was better than I've had in 20 years and it makes me miss England. Recommendations were very helpful for a beer I would enjoy. Prices very affordable. I will definitely take friends when I'm next in England..and would Recommend to anyone.

Stopped for lunch here after visiting Hampton Court Palace. There is seating outside and the bar area -however children are not permitted to be in the bar area. We went upstairs where we were allocated a table (We hadn’t previously reserved) The service was good and attentive. As it was a Sunday, we ordered the roast beef. It was quite pricey-£23.95 but it was delicious-the beef was pink and so tender. For the price I would have expected more vegetables and varied option. (See photo)

Booked for a meal here came up from Kent our 40th anniversary.Sadly food not described well enough Steak did show peppercorn sauce so asked to not have that food arrived looked great wife's was brilliant. Sadly my steak was covered in black pepper no mention of this so had to send it back as I cannot eat it.Staff were friendly about it and will re cook for me but my wife has long finished hers and will now have to wait for me to eat my main course about another 15mins before I even get it.Has taken the shine of a perfect day for us.Please put more details on your menu. lucky for me I only ate One small piece but I could have become quite ill. If you do eat here just double check and ask if you have any allergies what's on the food. Disappointing end to our day.

Stopped by for lunch after visiting Hampton Court, managed to get a shaded table outside, husband had the pork rib eye and I had the sea bass - both meals delicious. Also had a bottle of house white which was good. Staff lovely highly recommend.

If you're looking for a pub with lovely staff, refreshing drinks and a beautiful building, The Mute Swan is the pub for you! I visited during a quiet weekday lunch period and was very quickly sat in the upstairs dining area, which has a nice set of spiral stairs going up (though there are alternative stairs you can use if you have reduced mobility). There's also two bars (the main bar downstairs and a smaller bar upstairs), which I felt was a nice touch. I had the roast chicken which was absolutely delicious - although I don't usually like lemon, the sauce added the cherry on top for this dish. Ruby was very attentive and looked after me extremely well, making sure that my gluten intolerance was catered for. Thank you Ruby and the rest of the Mute Swan team for making me feel so welcome, will definitely be back next time I'm in the area! 🌳🦢

Very nice! Enjoyed a beautiful late afternoon lunch. Attentive service. Good food. Well priced.

What a delightful pub opposite Hampton court! Lovely outside area and superb staff! So friendly and polite!

My friend & I had an amazing dinner here on 5 June after a visit to Hampton court

This experience made me really cheesed off. I went there a few days previously, and the food and service were both great. In contrast, when I went there today, both were to a very low standard. We ordered 3 starters, one being nice, but the other two being almost inedible (one was undercooked, and one was soggy and floury). We then ordered mains, and one main had cold mashed potato, and the other main (the maple glazed pork) was lukewarm, overcooked and had barely any glaze at all. We ordered some fish and chips, and while they were hot and tasted nice, we gave clear instructions for no mushy peas and no tartare sauce, but it still came with both, and was offered to be taken back halfheartedly. The staff took the other 3 dishes off of the bill, but when asked if it was possible to be cooked again, they hesitated and told us that there was a problem, but refused to tell us what said problem was. I found that the service was very halfhearted. I would not recommend here for food, as it isn’t very consistent and is quite expensive.

Brilliant lunch. Charming staff and a real surprise being so close to the Palace.

Scallops good steak great thoroughly enjoyed myself!

We randomly walked in to this pub after visiting The Hampton Court Palace across the street. The food and service was exceptional! Easily the best meal we’ve had in London. We ordered the roast chicken breast, mini waffle, coconut soup, and fillet steak sandwich. Highly recommend the chicken breast and mini waffle. Our server Rhys also had the best recommendations!

The servers were cheerful and friendly. They made helpful suggestions and the food was well executed and very very good.

Very surprised when our friends told us that their local place in Kent had exactly the same menu and wine list?!? So that was a bit disappointing although the service and food were nice but it wasn’t a novelty for our friends. We normally go here after or in between the Hampton Court Garden Show but maybe next year will try something different maybe a little bit more…individual!

We were there for a business lunch.

Surprisingly good with celiac! The chicken breast was DELICIOUS! The hampton court mess for dessert is a must

Delightful restaurant upstairs with great service

Great gastro pub! Reserved seating is available on the first floor. The highlight of our meal was the apple tart from the puddings section of the menu. The seating in the front was a bit chilly on the day we were there (4-Jul-2024), but if the weather is good, sitting outside is a great option.

Came here for an impulsive Friday night dinner. The place was bustling, which lent itself to a great atmosphere. I had the Lamb shoulder followed by the Lemon tart, both delicious. Our server, Ollie, was incredibly helpful and courteous. Will definitely come here again.

Exceptional meal for 4 yesterday evening after visiting the Hampton Court Garden Show. Great service and delicious food. Would highly recommend. Thank you Team Mute Swan!!

Mixed. Staff were friendly. Atmosphere was good. Location was great. Parking poor. Service slow and adult dishes came out about 30 mins after children dishes Now the worst was the price. £25 for roast beef which comes with 3 potatoes and 1 carrot (cabbage, Yorkshire pudding and some purée of something orange). So by far the most expensive roast ever eaten and still hungry after. Would never come back

Mixed. Staff were friendly. Atmosphere was good. Location was great. Parking poor. Service slow and adult dishes came out about 30 mins after children dishes Now the worst was the price. £25 for roast beef which comes with 3 potatoes and 1 carrot (cabbage, Yorkshire pudding and some purée of something orange). So by far the most expensive roast ever eaten and still hungry after. Would never come back

We love the fish and chips here well battered, cod and super crispy. The staff were wonderful. Nice place after a 3 hour Hampton Court tour.

A really lovely Friday evening dinner here with my son. I had the pork steak and apple tart. Both were really delicious. I have been to the pub a few times recently but not for dinner. It was great. Ollie, our server, was friendly and efficient. All good and I’m sure we’ll return.

The food is great! All dishes are very tasty and with original presentation.

Popped in for dinner prior to attending the Hampton Court Festival. Food was amazing and they offer a fabulous GF menu. Highly recommend. Service was excellent 👌

Great food, location and dog friendly. Definitely worth visiting and would be happy if it was my local. Also friends enjoyed the Sunday Roast but the fish & chips were fabulous

Lovely Sunday lunch (we had the pork which was beautiful although slightly gutted to miss out on the enormous Yorkies!) and the service was spot on. Thank you :)

After a long day at the Hampton Court . This place hit the spot . Great food, Drinks and dessert .

Really enjoyable experience at the Mute Swan. Varied selection of delicious food. Great team of young staff who were all very attentive, polite, professional and efficient.

Absolutely impressive and impeccable. I went here before Sheryl crow and loved the vibe and hospitality. I’m a server from Canada and a big time foodie and first time traveller to the UK and server Ruby Shepherd was very attentive, friendly and honest. I really appreciate that. I will recommend this spot to anyone I know that’s coming to the area. Highly recommend the fried baby squid. 10/10. Thank you.

Lively pub with fantastic food We booked here before the Hampton court events & what a find Very attentive staff & brilliant food Great toilet 🚾 👍👍 Would love to have sat upstairs but booked out and we booked 3 days before All in £55 per head inc drinks 🍷 Highly recommended shame it’s not local to me or I’d be a regular

The almost hidden upstairs restaurant to this local pub (it’s the white building to the right of the Mitre Hampton Court Hotel) was awesome! Great food and the sticky toffee pudding for dessert will be something I remember for a long, long time.

Excellent food and location. The Sunday roast lunch was very good, a little pricey.

Everything was incredible! The food was very well made! The service was very professional too! I will definitely go back and recommend! Best pub food I have had in a very long time!

We were here for our Christmas lunch. Fantastic meal, decent value. Also been here a few times after work. Good service and comfortable vibe.

Mixed reviews here. My husband absolutely loved the lamb shoulder, raved it was best he ever had. I had the chicken pie, the pie was tasty, but the mash and sauce were over salty, shame because I could tell it was cooked well. The burrata was cold I expect the tomatoes and cheese to be warm. Staff were excellent, great service. I was only visiting here for the day, if not I would go again

Great food, great service, great location. Handled allergies impeccably, from the online menu to in-restaurant menu, to server handling (and kitchen of course). Well done, we had a wonderful time - one of the best in a long time. Only disappointments were the lack of beer selection, and having to make up our own "mocktail" - so much gin and can't do a 'Moscow Mule' without help!? (Vodka, Ginger Beer, Lime). It honestly didn't take away from the experience but was a little awkward. Thanks again! We're looking forward to going back.

Visit to Hampton court palace followed by afternoon lunch and drinks here with the family. Cannot fault, lovely well cooked and flavoured food here.Welcoming service. Only negative, posh old man who's wealth clearly means he gets to treat staff rudley. Well handled service team.

Came in yesterday evening (Sunday) As a family of 5 and we all had the most fantastic meal - we opted for the roast dinner and given the time of day - 6:45pm, we weren’t expecting it to be as great as it was but it tasted amazing and was one of the best roasts we’d had in a long time. Service was excellent too! I obviously had to have a dessert after such a fabulous meal and chose the French tart! Which was wow, wow, wow! 100% recommend this place without hesitation. Will be returning when we visit the area again.

Good selection of beer, friendly staff and amazing food ( more like French style)

Absolutely loved this place. Dog friendly with a bowl of water for her. Service was impeccable, food was out of this world and all in a beautiful setting at the side of the bridge in Hampton court.

Don't go there, over prised and food doesn't taste well, ordered curry and it arrived with dry sauce, no curry sauce at all, it was very dry

I was charged £8.50 for 2 black teas.

Loved joining The Mute Swan dog walk. A lovely walk, great fun and lovely food & drink in a lovely venue. Highly recommend.

Food was pretty disappointing and expensive

1.5hrs wait for a terribly average and expensive meal.

Delightful atmosphere. A nice selection of drinks, the food is great, plus you're just across the road from Hampton Court Palace!

Nice restaurant across the street from Hampton Court Palace. A mix of pub with lunch fare PRO: - Close to Hampton Court Palace - Reasonable prices (£17 a plate) - Lovely Chicken Mushroom pie - Outdoor Patio - Upstairs CON: - Fish and chips was a small piece of fish SUMMARY: Good place to eat after Hampton Court Palace. Not sure I’d come here unless I was in the area but. Decent meal.

Really great meal here. Can't believe how many gluten free options there are. So amazing to have such a variety of foods gluten free. Service was great and lovely atmosphere in the restaurant upstairs. We came for our anniversary and it felt special

Busy spot, downstairs was packed but we sat upstairs- lovely dining room. Food was excellent. The mini dessert and hot drink is such a good idea. Service was excellant too. Definitely recommend.

We were here from the US, and after visiting Hampton Court Palace we walk across the street to the Mute Swan. Immediately upon entering I knew we had found a great place for dinner, and we were not disappointed. We went upstairs to the dining room where we encountered some of the friendliest staff that made us feel extremely welcome. I won't go into the details about the food other than to say it was also exceptional. Thank you Mute Swan for the perfect ending to our trip to the UK.

Absolutely terrible experience here today, came in a large group, after arriving no one came to our table for 10-15 minutes so we assumed that there was no table service and ordered from the bar, some of the food then arrived after 30-35 minutes with the rest arriving an additional 10 minutes after that. Start to finish we were waiting almost an hour with no apology or offer of recompense, when the food did turn up it was extremely poor which given that the burger costs 16.95 was extremely disappointing (photo attached). We had also ordered water to the table that never turned up and we had no service during the meal, subsequently having to to make all drinks orders ourselves at the bar. After complaining multiple times one of the waiters not assigned to our table came up at the end and sarcastically said “do you want any dessert?” before walking off with a smirk. Seriously bad food, service and also even the beer was terrible, avoid.

Beautiful English style pub right opposite the entrance to Hampton Court Palace. Professional hospitality and service in a beautiful and warm environment. We had lunch choosing the Sunday roast dishes from the menu, truly delicious, cooked and served divinely. Delicious Yorkshire pudding. Dessert and Irish coffee to end a delicious meal.

Beautiful pub and great service. The food was excellent and had a great experience. We’re very accommodating of us having a dog with us and we’re able to sit still in the dining room 10/10!

Just had a great late lunch at the Mute Swan. Sat upstairs and had Pan Fried Sea Bass followed by a waffle. Really tasty and highly recommended.

Absolutely love the mute swan and I can't thank the staff there enough for making my birthday a special occasion...in particular the chefs and back of house team for the food they produced as well as the friendly and welcoming service. There was a young kitchen porter who went above & Beyond helping my elderly mother up the stairs whilst making her laugh deliriously for the first time in over 10 years. Thank you very much to that handsome young man for brightening both her day and mine!

The Mute Swan was very clean, the staff friendly and the menu comprehensive. We visited today for a special occasion and had a nice table by the window upstairs. My husband and sister who chose lamb and beef salad respectively were happy with their meals. However the Malaysian curry was very disappointing mainly due to the fact that it lacked most of the named ingredients and was not filling. The sauce was tasty, the rice pleasant, but there were only four tiny pieces of sweet potato and there was no aubergine, pak choi or spinach to speak of as advertised. The meal was definitely not up to the same standard as the other two meals. I did not complain at the time as i did not want to spoil a special occasion.

We drove an hour yesterday to have lunch here having read great reviews only to be sent packing because we had two children (not allowed inside) and could only sit outside on that basis, despite the fact it was pouring with rain!! The lady behind the bar was incredibly rude and unforgiving. Hospitality clearly wasnt her thing but there is a limit as to how you treat someone even if the rules are unusual. The hotel next door was delightful.

Lovely coffee shop with a good range of cakes.

This is a pub with lots of characters and very well managed. We have been here so many times and we have all enjoyed the drinks and view across the balcony, especially the Sunday roast! Limited parking in front of the pub but there are plenty across the river or opposite Hampton Court Palace,

Visited daughter for weekend. Went to this establishment for Sunday lunch. Genuinely the best Sunday roast I have had - had the beef, plus pigs in blankets, followed by the black cherry trifle. My wife had lamb. So tasty, lovely gravy. Staff good. Lovely atmosphere. All excellent - will go back one day, but sadly live 160 miles away.

Great local pub. Rather on a pricy side but food is excellent. Do not book if you are in a hurry as good food takes time.