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3.5

Based on 34 opinions finded in 1 websites

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Nº 437 in 521 in Shepway

Score
OpinionsNoteTripAdvisor343.5

comment_iconOpinions

What a DUMP. Place was Freezing Cold. as for the Staff. what an Ignorant Bunch..when we asked for the heating to be Upped or Turned on. it was ignored. so we kept our coats on... the so called Polite Staff. just laughted at us, when we complained..the way our large party were treated it was like being back at School. NO. it was Better when at School. the Food was Rubbish. half of it was Cold and Hard to cut. not cooked enough...the so called Gravy, just like coloured water,(cold)...some of us had ice cream for dessert. it was so hard. we never ate it. even the so called Entertainment!!!!!!. I will not waste my time on that Crap. place it was us Womens Christmas Treat...and it was RUINED.by The MULBERRY. at COAST DRIVE. GREATSTONE. KENT...who could not care a less...we spent a lot of money per head going there....what a waste.. would have been better off going to a Local Fish & Chip Shop....what we thought,was going to be a nice evening out. was a Shambles....we left at 9.30pm. was there for less than two hours.. .... MY and OTHERS ADVICE, is STEER CLEAR of the PLACE. SAVE your MONEY. and GO ELSEWHERE......Be Warned..

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heinkel1 . 2023-12-10

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Had our Christmas night out never again food awful and management even worse, place was freezing cold had to sit with coats on, when complained was laughed at, will never go back, we had all left by 9.30 all that money wasted on over priced bad food

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Lin M . 2023-12-09

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After a lovely walk along the beach we decided to stop at The Mulberry for a cup of tea and a bacon sandwich. We sat outside by the car park. Our order was taken quickly (we didn't look at a menu as we knew we wanted 2 bacon sandwiches and 2 cups of tea) The food was served quickly , bacon between ordinary sliced white bread and two teas. A bit shocked at being charged £17..... EVEN more shocked when looking online at the menu now a few days later it seems the price should have bee £9.10. !! So if you visit the Mulberry look at the menu first and then check what you are charged.

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Jill W . 2023-10-06

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Passing and decided to Stop off here for early dinner/ late lunch with the family, worse decision ever! the beer was flat the food was uneatable!! after complaining to staff they was extremely rude to us!!! Especially the chef who took it upon herself to leave the kitchen and verbally abuse us with bad language in front of our young children!!!

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Mark P . 2023-08-29

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Popped in today after hearing local person telling us it was unfriendly … well it certainly was not! Despite them having a wedding fayre today we we welcomed in ( with our dog) . The service was friendly. We were invited to have the canapes provided for the wedding fayre. The bar staff and manager were do friendly . The venue looked superb and beautiful for any kind of occasion . We didn’t eat and they launched their new menu tonight . If the canapés were anything to go by then the food will be good and very reasonable. Will definitely come again

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HAPPYHEV999 . 2023-04-01

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Just had Christmas Dinner here. Excellent food but the staff went out of their way to make our visit an experience, especially owner Megan. Can't speak highly enough about them, they took all the strain out of the meal, made us so welcome and then fed and watered us until we couldn't eat anymore. Made a real fuss of the children as well

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Flyer803085 . 2022-12-25

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Friendly staff and lovely food. Celebrating a good friend’s birthday, and this certainly made their day. We will definitely visit here again.

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setabkram63 . 2022-09-22

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I got the veggie breakfast and my friend got the mulberry breakfast, one of the best breakfasts I've had out! Highly recommend.

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Chlottie72 . 2022-09-13

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I can't write about the main meals, but I turned up mid afternoon in a somewhat bedraggled state needing a cup of tea and something small to eat as I had run out of energy walking along the beach. The staff couldn't have been more friendly and attentive. My cup of tea arrived very promptly (and how I like it - with the milk separate). The cheesy chips followed soon after- a very generous portion with whatever sauces I wanted. Total price £4.30 Oh, and the toilets were spotless! I would definitely go again.

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faithp817 . 2022-08-23

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Staff friendly and welcoming. Food was delicious and we would recommend the sharing plates. We had chicken strippers with a lovely chipotle sauce, beautiful bruschetta, patatas bravas and loaded thai fish cakes. Such lovely quality to the food. Desert was a chocolate melt (huge) and chocolate caramel cheesecake! Delish! Thank you for a lovely experience. Parking is ample behind the Mulberry and free after 6pm. Earlier than that requires payment which can be done at the machine at the entrance of the car park or via Ringo app. I guess people forget to pay for parking but the staff remind visitors. I would suggest adding the Ringo code to the parking notice within the restaurant to save walking back to pay for the parking.

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Helen K . 2022-08-10

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No words, the staff have no idea what they are doing, it’s more of a social club than a pub/restaurant, first reaction on arrival walking in, it looked like a bingo hall, the most hideous seating and tables, we sat down at the table deciding weather to have a meal or not, looked over at the bar and the guy was vaping sat looking at us so we thought ok we will order at the bar we got to the bar he was in tracksuit bottoms and trainers with a awful work top the music from the little iPod so loud drum and bass, there was only 3 older guys in there I don’t understand why so loud ?? We ordered our drinks and was gobsmacked at the prices, Bacardi and lemonade had to pay full price for a splash because it come from a can?? Then as we was paying we heard what we was told to be the landlady shouting her mouth off in the back room either on the phone or in person to someone , what a potty mouth no establishment I’d go to again , like the lowest of the low den in there . Never again

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Ollietrip123 . 2022-08-02

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First off: • The staff aren’t trained, they don’t know what’s going on nor what the foods are available eg what meat is available for Sunday lunch when asked on Saturday booking and on Sunday when ordering food. • No menus given for adults food so no prices, charged £14 for the privilege of a terrible meal! •The owner/ landlady has a potty mouth in front of children aged 1-5 years with no regard! She cackled so LOUD you need ear plugs. • The chef was arguing loudly and banging everything so loud you could hear this in the restaurant. Very unprofessional Let’s talk about the food; •Sunday lunches : the food arrived separately 3 adults meals and 2 kids then approx 10 mins later 3 remaining adults meals. • The gravy - this wasn’t gravy! It was like a tomato based thin minestrone soup with no lumps (awful!!) • The Yorkshire pudding was cremated! Past burnt! • Plus a Sunday roast/dinner should have mash! No mash at all Finishing off: Don’t expect to be asked if your meal is ok as they don’t care at all. You won’t be asked! Last of all; when sorting the bill as I was shocked of the price aswell. I had to ask for a break down as still no idea of charges for meals or drinks which were just written on the paper bill as just a total not a breakdown of cost. Whilst doing this we mentioned the gravy been like a tomato based soup, this was dismissed as if I was lying, told well it shouldn’t be was the response. So overall just don’t bother as it was a waste of money! Worse than faulty towers!! The rating has to have a dot to submit! But honestly it would be no dots as it’s terrible! It could be better/ amazing as the location is there!

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1Penny1313 . 2022-07-31

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We booked here for Father’s Day. There was 6 of us. When booking we was told there was a live entertainment jazz band. When entering we ordered drinks my husbands beer came with dirt in it. And my daughters glass was filthy. Food came fast my 3 kids dinners was freezing cold. One chip was actually still frozen. They eat nothing from it. My starter was microwaved and my husbands chicken wings was not cooked all the way thru. At this point i let the staff know. Which the waiter took away straight away . Main was roast beef . It was a heated dinner what looked like it sat under the side and potatoes was frozen . The other main was a fish pie what weirdly had no fish in it smash and carrots. We let the staff know and they was so rude. The place is ran my teenagers who have a huge attitude. When to coming to pay the bill they even still charged us for the frozen chicken wings. The jazz singer was the waiter what didn’t even sing jazz songs . For a special Father’s Day meal it was awful I wouldn’t let my dog eat there. The place should be shut down .

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Harriet W . 2022-06-19

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This amazing bar and restaurant. The rear of the restaurant overlooks the beach. Food choices excellent and the prices are not over inflated. Staff extremely friendly. Recommend this amazing place if you are in the area

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treacledavis . 2022-05-14

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Fantastic staff, Great food for Breakfast and Dinner and made our little dog feel very welcome. Could not ask for more. Well worth a visit ! 👍

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Julie H . 2022-04-01

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We’ve just returned from half term in New Romney and visited The Mulberry twice. Service was great, very friendly and the food was fabulous. The batter on the fish was perfect and the peppercorn sauce deserves a special mention. We were a group 12 -...

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Lucy O . 2022-02-19

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An amazing valentines dinner for two. Could not fault any of the dishes as they were made to a very high standard and were very very delicious. To be honest the entire evening well exceeded our expectations. The staff were very accommodating and friendly and...

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Lemoyen . 2022-02-15

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Great location, friendly staff, they also have a restaurant and snack bar menu . Will deffo recommend to anyone going ...try the black jack vodka

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sandramL6720LQ . 2021-07-20

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Another half hearted effort on the marsh , waiting staff didn’t seem to have much of a clue , soft drinks cans placed in glasses (wtf?) and Live , Laugh , Love on the walls which says it all really … however the food was...

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Bungayman . 2021-06-27

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First visit and disappointed. Popped in for breakfast, looked at the menu, expensive for what it was, went for the mini breakfast swapped the black pudding for another sausage. Disappointed that it came with tinned tomatoes and tinned mushrooms.

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Sam B . 2021-06-26

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My husband and I popped in for breakfast. We were able to eat inside and the service was excellent. We both had a breakfast which we enjoyed very much. We will definitely be making the Mulberry our go to place to eat out. Thank you...

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christine c . 2021-06-10

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I had family visiting and from the website this place looked perfect for what we wanted. However, I would never go back. It was disappointing and quite frankly embarrassing. We waited 10 mins for our drinks and they had forgotten one of them. Then we...

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Hayley F . 2021-05-31

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First visit and quite disappointing. Won't be going back. Had the Sunday roast , waited for at least 25 minutes, then received a lukewarm dinner. The back door to the restaurant was being opened constantly and on a chilly windy day this is not ideal....

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Claire H . 2021-05-30

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Visited midweek for dinner. Pint of coke was only three quarters full and tasted flat. Beer was vinegary. Food was ok but definitely nothing special - was similar to Wetherspoons quality but twice the price. I had a veggie burger which was just a dry...

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BeanieBear192 . 2021-05-25

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A group of ladies went here from work. The restaurant area lacked any real atmosphere and was very quiet on the evening, only one other table dining. Whilst the staff were polite and friendly, the food wasn't as good as I was expecting and was...

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MoiraPrebble . 2020-12-23

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This place is by far the most friendly place I've been to. The staff are like family and the food is out of this world. I highly recommend it. You can just pop in for a drink or two.

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terryrC9999WB . 2020-11-05

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Eaten here a few times breakfast Amazing as always even down too the light lunch menu and evening menu definitely recommend the mulberry burger or ribeye steaks cooked too perfection can’t fault the place at all management lovely bar staff incredible plus all COVID 19...

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GlobeTrotting556277 . 2020-11-03

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friendly staff warm feel when entering the restaurant and bar would recommend the mulberry bar and restaurant too anyone

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U9081LKmeganh . 2020-10-29

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We walked today from dymchurch to greatstone for lunch at this wonderful cafe , the staff and food and service were brilliant and all Covid rules adhered too fully

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667neilm . 2020-10-23

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We went with friends today for sunday lunch .The food was lovely and plenty of it It is a really well presented restaurant as well and nothing is to much trouble for staff including the owner. Well worth a visit

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Rosemary G . 2020-10-18

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We had a visit today to this beautiful restaurant we all had a different breakfast and were quite fussy with adding stuff not having stuff and swapping and changing our minds. Teas coffees juices and different breads. Meghan was patient kind and really friendly so...

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161inezf . 2020-09-22

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Family of 4 adults went to try their breakfasts. Two of us had their mega breakfast which completely filled a large plate. One of us tried their omlette and was impressed. The fourth member of our party had their normal size, and thus, smaller breakfast....

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Peter F . 2020-09-16

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The Mulberry has a lovely location unfortunately the food is not. We ordered burger and chips at nearly £10 each we expected a great burger. I have had better burgers at a funfair. Definitely a frozen burger with nothing inside. Very poor. Chips where also...

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Dawn K . 2020-09-15

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This is a bar / restaurant, we saw good reviews (outside of tripadvisor) and we were expecting a good experience. We were very disappointed. Food was average (if i'm being generous) some of it was ok, and some aspects were just awful. They served my...

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Juneb541 . 2020-08-29

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