The Mount By Glynn Purnell in Stratford-on-Avon

Do you think Glynn Purnell should honour gift vouchers that were bought from Purnells?

Excellent staff, immaculate clean location, top notch service, fantastic food

Great experience. Food was amazing and meeting Glynn made the evening. Lovely friendly pub as well as great restaurant.

I had an amazing time celebrating my birthday at The Mount last week. We hired the private room upstairs, which was just perfect for a special occasion. The staff were amazing, so attentive and really made my day feel special. The food was incredible, I’ve have eaten there many times for special occasions and it is definitely my favorite restaurant in the West Midlands /warwickshire area !

Excellent food again, good range of drinks and friendly service. The only regret was that things were quite quiet at Saturday lunch – though we'd failed to make a booking for Sunday lunch, so there are busy times.

Went for a second visit this time for Sunday lunch as we had previously been in the evening. I had the roast beef and my husband had chicken. The food was very good although the gravy let it down a little ( I feel this is an important part of a Sunday Roast dinner) and the cauliflower cheese although very tasty was quite dry. We shared a sticky toffee pudding with salted caramel sauce - nice enough but not outstanding - and the caramel sauce was too salty. The waiting staff I think are lovely and I love the ambience of this place.

Absolutely beautiful food , excellent service , will be returning very soon,

I had the autumn menu, beef tartare and ox cheek for main and it was amazing. The beef fell apart and was stunning

The Sunday lunch was disappointing. The beef was beautifully rare but had no flavour and was stringy, the blunt knives didn’t help. My Yorkshire pudding was stone cold and the veg was Luke warm although the serving dishes were nuclear hot? Overall I wouldn’t recommend and won’t return for Sunday lunch.

Learning that Glen Purnell owned this restaurant, we arrived expecting something a little bit special. The restaurant was empty so we opted to sit in the bar area. The cutlery was quite dull (some was stained) and a tumbler for water had water stains. I checked the menu before making a booking and saw that there were some interesting fish options. Unfortunately that was the summer menu that had been changed several days earlier and the website hadn’t been updated! The only option was a starter of smoked salmon or cod and chips. We both shared a starter of Camembert with GF bread (which was white sliced, slightly crisped but nothing special.) We opted for steak which was good and cooked as requested but it was served only with bog standard fries and a small flat mushroom marinated in a sweet vinegar dressing. Our peppercorn sauce lacked depth. Only one of us had dessert. Together with two medium glasses of red wine at £7.50 each, four glasses of water and a hot drink we paid £135 (including a 10% service charge.) It’s not the money, It was just a basic, village pub with only two staff on duty front of house - one was a bar man and the other our waitress (that we had to alert to our arrival as she was in the kitchen!) She did serve us well though. Overall, the venue, and menu options were too basic to warrant the final price.We were celebrating a birthday. We have previously enjoyed much better food options, service and ambience at The Bluebell and at The Chapel restaurant in Edgbaston Birmingham, both great independent restaurants.

What a fantastic meal - excellent food, great friendly service. It if was closer we’d be coming much more often!

I am writing to express my deep disappointment with my recent order from your restaurant. I ordered chicken wings and thighs, expecting a high-quality meal given your establishment’s reputation. Unfortunately, the experience fell far short of expectations. The chicken was extremely dry and overcooked, and the thighs resembled more of a chicken select than a proper thigh. To make matters worse, the food wasn't even served warm. It's hard to believe that a restaurant with a connection to a Michelin-starred chef would serve such poorly prepared chicken. The salt and pepper wings were particularly concerning, as they were undercooked to the point where I could taste the flour on them. This lack of attention to basic cooking standards is unacceptable. Frankly, I would have been better off going to KFC. I had higher hopes for your restaurant, but this experience has left me questioning its commitment to quality. I hope you take this feedback seriously and make the necessary improvements.

Lovely afternoon lunch. Great food, good service, nice atmosphere. Modern interior. Large outdoor seating area with patio and garden. There is a small play area at the rear for under 8s. Will return again. Parking available a short distance away in nearby car park.

Had a great evening with super food. The staff were superb. Only niggles were the lady next to us arranging her, yet unannounced, wedding via speaker phone next to us. Passive aggressive she wasn't and a bunch of drunken young people outside loud and offensive.

This was the second time I have been to the restaurant. The first time it has just opened and it was a little chaotic (understandable) - now it is super slick. The date night experience was really fun and the food was awesome! Would definitely go for the experience again. Parking on the street can be tricky - so arrive with plenty of time.

Met 2 girlfriends for lunch Should have realised it wasn’t going to go well when I had to ask the bar man to get cucumber for the Hendricks gin from the kitchen We sat outside on the patio in our pre-booked table , a sullen looking waitress arrived after over 10 minutes with menus . No greeting no asking of food allergies or special requirements as you usually do these days After a considerable time we ordered a starter of hummus & bread to share , when this arrived the portion was indeed generous - but we had no side plates cutlery or napkins . We asked several times & after a long delay were given side bowls as apparently no plates were available. No cutlery or napkins still - I had to retrieve these of an inside table myself . No check back - our main course was simply delivered whilst still enjoying the hummus . Main course was indeed delicious- fish & chips , burger & scallop were all cooked perfectly Again no check back - had to again ask for condiments & vinegar from the frankly bored uninterested waitress . We had to chase for a jug of water - which arrived with no water glasses & chase up the 2nd bottle of wine we’d ordered . The dessert was lovely - crème brûlée & a strawberry tart . No criticism of the food - but the service was beyond awful , from the 2nd we arrived . Dirty tables uncleared , no table check backs & certainly no interaction with customers. We waited 29 minutes to pay - again having to chase .

Had a delicious lunch at The Mount today. The food was expertly prepared with the halibut being very fresh and perfectly cooked. What makes it different is the top level food being served in a very pleasant informal atmosphere. Attentive and professional service added to our enjoyment. A perfect lunch and good value for top-end food. We will definitely return.

I was brought here for my birthday by my family at lunch time. I had the haddock and chips. Never before have I had fish and chips at that level, it was a genuine delight. Also, the scotch egg... oh my. This is a fantastic place, with even better food.

Everything was delicious and the young waitresses that served us were both lovely. I’ll certainly go back. The restaurant has a lovely layout and although it was raining tonight when we went there is a lovely looking garden.

Had Sunday lunch. Not sure I’ve eaten lamb as good, ever. Even the cauliflower cheese was better than I’ve had before! Great service and lovely place.

Have eaten here twice in last 4 weeks. Once for Sunday dinner and once on thurs evening. Both times food was delicious and amazing value . Service both times was also first rate. Not sure why more people are not rating this with 5 stars. Can only speak from my own experiences and I love it here, will be back very soon

Had a lovely birthday lunch for my wife 😋 served by India a credit to your establishment

We came here for a couple night. Food is exceptional, the quality of meat(s) ingredients, favours and presentation was superb. The scotch egg was amazing. The fallow deer and venison pie was sublime. I would’ve given it 5 stars but the service let it down. I felt we were rushed. We arrived 20 mins earlier and were seated straight away as it was quiet. The waitress were on at us from the get go, it felt like they were sitting on our shoulders and if we’d make a sudden movement, they be there asking if we’d decided on what we were ordering. The only time we didn’t see them was when we wanted the bill.

Feels strange writing this review, as most places I go to eat, really do impress me. Unfortunately The Mount by Glynn Purnell did not :( . The service was fantastic, the waiters and waitress' were all amazing, extremely polite and friendly. Along with having impeccable timing when checking our table and clearing any items etc. The atmosphere wasn't the best, we arrived to a busy pub (which is fine), but the eating area was so quiet! You could hear a pin drop! Is this because we arrived bang on half 5? Weird, I'd of thought there'd always be some kind of music to create a welcoming atmosphere... The food was the let down Unfortunately. I booked this restaurant for my dad's 60th birthday (a party of 5), thinking it was going to be something special. We ordered a bottle of Pinot Noir, absolutely beautiful red wine. Starters were pork nugget, crispy chicken thighs fillets x3. All of this was perfect, and we thought it had set the bar for the standard/quality of food we'd receive for our mains. It was well presented and cooked to perfection. For mains x4 of us had the cutlet of pork, x1 fish and chips. This is where we were all disappointed, the covers came out and were well presented for the simplicity of the dish, but it was (and forgive me for being so blunt), a chewy slab of pork on some mash potatoes. I couldn't quite believe it, I was expecting some exquisite dish with impressive presentation, complimented by rich flavours and textures, much like the starters! We didn't get any of that. (hence no pictures for this review) The icing on the cake was the £240 bill at the end of the evening, which I very much expected to pay upon booking this meal. Unfortunately the meal didn't live up to £240 standards and I know we'd of been able to go to the Four Alls/Queens Head/The Boot/The Moathouse and spent a similar amount and enjoyed the food so so so much more. All In all, I advise others to visit this pub and by no means am I warning people away from this establishment. What I would suggest for The Mount, is a review of the quality/standard of food being served as this did not at all, align with the pricing of the dishes we received, or the name associated with this venue. We expected big things from a big name. I look forward to hearing from The Mount. Thanks, Edward

Visited with a friend for a coffee. Nice place clean. We were served quickly. Decent sized pot of tea for me and my friend enjoyed her coffee. Will go back for food.

The Sunday lunch here is on another level. What great service we had and so looked after. We were all so full definitely put this on your list of places to go, you will not be disappointed

A lovely establishment with a gorgeous, peaceful beer garden. We haven't tried the food yet but plan to Husband was happy with his beer, I didn't think much to the coffee I'm afraid, it was quite poor. We'll definitely be back again, though, see if we can push that 4 stars to a 5...

I was very excited in Sunday to visit the mount and have a bite to eat in their outside area with the kids. It is lovely venue and the food was very delicious. However the service is the worst I have ever experienced. I only really do reviews if I have an excellent experience, I've done 4 in my life, but the experience I had on Sunday was awful. It started by ordering an iced coffee from the menu and being told they do not do ice coffees, eventually the person serving said he meant he couldn't make it. A manager was around and said they could make it, so we ordered. The iced coffee took 25 minutes to come to the table, despite me asking twice if it was coming... no urgency from staff who all seemed young and inexperienced. The food came and was delicious, we was told having the food placed in front of us the waiter was going to come straight back with cutlery and asked us if we wanted sauces. My 5 year old wanted ketchup ... no one came back at all for around 15 minutes. I went to enquire as to where it was. The lady I spoke to seemed genuinely shocked that this had happened and was very sorry... although it was her who had dropped the food to our table so I was very confused by her reaction. Immediately someone came out with sauces but still no cutlery... 🤣, I had to laugh. Kids ate with their hands, lovely food, outrageously bad service, will not be returning or recommending.

Great food and atmosphere. Had a lovely Sunday lunch, which was cooked to perfection.

Drove 45 miles for great food and got it service was brill with great atmosphere will be back soon

Great food, it's well cooked and full of flavour and all served by happy, helpful staff. It's not cheap, but it's great value for money for such a wonderful lunchtime spent with good company in an understated modernist pub. Well done, we would recommend it to everyone.

Been twice since Glynn took it over and we've enjoyed it both times. The venison dish is a favourite of ours & the steaks are awesome too! The creamed mushrooms starter is excellent as well. The atmosphere in the pub is brilliant, we've made new friends each time we've been there, very friendly indeed. The garden at the back of the property looks fantastic for summer days, we must try it this year! All in all we love it!

I have finally been to The Mounts for Sunday lunch. I’ve been looking forward to this for some time. It lived up to my expectations. I wanted both the soup and the scotch egg. The scotch egg won, and I'm coming back to try the soup. For mains, we went with Pork, Lamb, & beef. My beef was wonderful, and plenty of it. My stepfather had the lamb. He said it melted in his mouth. The freshly made mint sauce was outstanding. My mother had the pork, cooked perfectly with the best crackling. The cauliflower & cheese was great. All the veg complemented the dishes. I forgot to take a picture of the Scorch lemon margarita & Old-fashioned. The drinks and service were perfect. Thank you to all the staff.

We had a wonderful time being waited on with great food and drink, polite and professional service in a well presented pub / restaurant, with lovely outside space. 😋

Nice venue, really friendly & helpful staff - food: Stone bass nice - well cooked. The roast beef is solid - very generous trimmings. Vegan mains are a little on the pedestrian side. The desserts were really good. Overall, I'd say it was decent but was honestly hoping for something a bit more elevated.

Original meal booked at Bluebell which was closed. So glad we went next door. Will return as often as we visit Henley. Excellent place!! Only 4 stars because entering belies the gemstones of the restaurant and garden.

Great service and food. Friendly atmosphere. Highly recommend a visit to this restaurant. 5 star *****

Enjoyed Easter Sunday lunch here. The food, particularly the starters, were delicious. Good portion sized. Lovely atmosphere. Fantastic service from all the staff - thank you for being so welcoming!

Great food. Nice treat. We booked to go here because we had been given £50 voucher. Somehow we must have misplaced the voucher and was too late to Cancel at this point. Would have been better if we hadn’t have misplaced our voucher as it’s quite pricey when you have drinks and 3 courses but nice for a treat

Had a absolutely gorgeous meal and evening. Restaurant was very quiet which suited us tbh. Food OMG the chef needs a medal, was absolutely mouth watering.. Birthday treat, fitting way to end the day..

A wonderful experience from beginning to end! The gluten free menu was fantastic, we were surprised to have so much to choose from...thank you! (Tiniest critism, gluten free rolls would be nicer than thinnly sliced white bread with the sharing platters). By the end of the scallop starter I had decided that I wanted my birthday meal here this year! Each ingredient on the plate has been treated with respect and is full of flavour. Our service was brilliant. Staff are attentive but not over bearing. Was surprised to see Glynn serve creme brulee instead of burnt Cambridge cream :) (Yes I am a fan of Great British Menu...I think the scallop starter was inspired by Glenn's monkfish dish from GBM too!!)

There was an expectation the food would be Glynn Purnell standard given his stature in birmingham. The meat was cooked to perfection but all other things were below par. Cold sides and overcooked Yorkshire puddings lead to a uneventful experience. I don't think we shall be returning

Great food, but service not good. Four of us went to The Mount as a treat. It was a busy Friday evening, and our table was between the bar and the restaurant. Our food order was taken quickly, but then we were pretty much abandoned! We were never offered more drinks, and we had to go up to the bar to ask for the wine menu and order our wine and drinks. The food was delicious – we had steaks and lamb, and all were cooked perfectly. But when you are paying this much for an upmarket pub meal (our bill was £228 for four of us – two courses and wine) you expect to be looked after. We could see that the staff were busy, and appeared not to have time to come and check on diners outside the main restaurant area. We asked for the service charge to be removed from our bill, and explained why - this was done - but no apology or explanation. Disappointing.

Nice top end pub with good pub food. Worth a visit. Scotch egg was very good indeed, fish and chips were excellent. The sirloin steak...was a sirloin steak.

Michelin star! Failed to serve the sourdough toast with the pressed terrine starter and when reminded about it pointed at the focaccia bread we had ordered separately. When we said that’s focaccia ordered separately they went back to the kitchen, came back with another piece of focaccia and banged it down on the table. I’ve had better service in a greasy spoon.

The Mount's website proclaims ' Delicious food in Comfortable Surroundings' The day we visited in march was cold & damp. The dining room was large & not cosy. My wife ordered a soup which was served in a jug & when poured in a cold bowl, it became luke warm immediately. Her second course was a mushroom risotto which again was not hot & it was under seasoned and tasted very bland. My starter was whipped cream cheese It came with an elaborate garnish and no bread. Are you supposed to eat cream cheese with a knife & fork? My main course was pigs cheek which was hot & cooked well. It had a very tasty sauce with a few peas swimming around. It needed a small rice or potato accompaniment. I understand Glynn Parnell owns the pub & does not cook there but if his pub is called 'The Mount by Glynn Parnell' he should make sure that the food is up to standard.

It’s hard to rate this other than 1 as I found bone in my Ham Hock. Two bits I swallowed which are still stuck in my throat now and are causing me pain. I did retrieve one piece, a sharp triangular piece the size of half a thumbnail. This was taken back to the kitchen by the waitress. Who returned to apologise and we were told it is made in house so can happen. That it would be removed from the bill. I believe they removed 2 cokes from the bill also. However, It didn’t stop me from coughing for 20 minutes and I still have a sore throat today. I didn’t feel an apology by the waitress showed sufficient concern. Had I swallowed the third piece I would’ve needed to go to hospital. We persevered through the meal as my wife and I rarely get out and had travelled over an hour. I didn’t want to ruin her night. We both had steaks. My wife a Rib Eye and me the Fillet. Both were cooked medium and amazing for the first half. The second half of both steaks were cooked well and not so good. I’m not sure how they cook them but not what you’d expect. I had the Chocolate Moelleux which was like a tub of stodge and dry. There was no liquid inside which I expected. I left it. My wife had the mint ice cream which was not to her taste. The service was slow halfway through the meal as the place filled up. Taking just over two hours for 3 courses. We tipped the waitress on top of the service charge as I felt during the bone scenario I might have come across initially rude. I was pretty shocked and something I’ve never had anywhere else. Not a good experience and I certainly wouldn’t return

Quiz night at the Mount, what a great night, quiz master was on great form and the place was full of people out to have a good time ! Lots of laughs had ! Plus incredible bar food just hit the spot ! Great friendly staff as always ! Look forward to the next one x

Sadly we had the misfortune to dine at the Mount Pub today in Henley-In-Arden. I ordered the 10oz Hereford Sirloin (rare), it came blue, it was sent back only for the second steak to arrive the wrong side of medium!. Now even if I was prepared to ask for another to be fired, which I wasn't, the meal was already ruined. My wife ordered the salt and pepper squid and the Nduja shrimp. The squid batter was soggy, had no real seasoning at all, the shrimp tasted like potted shrimp at best, and the Nduja sauce was oily, only tasted of paprika and had no spicy kick to it at all. Now I could just put this down to a bad day in the kitchen, but I cannot and will not, because surely Glynn Parnell as a chef, never mind a Michelin starred one must have the utmost high and demanding standards for his restaurants, food and service. If he were to have witnessed what we were served today, there would be positions in the kitchen become available immediately, not only because chef had ruined two pieces of choice sirloin steak, but has cost the restaurant £66.00 as well!. Very disappointed, awful food, Valentine’s lunch ruined! Not that Valentines’ day is in any way really different from any other, but it does hurt a little bit more, especially for my wife. Glynn keep your eye on the ball. 1/10, and the 1 is for Connor who was front of house, lovely professional member of staff.

Sadly we had the misfortune to dine at the Mount Pub today in Henley-In-Arden. I ordered the 10oz Hereford Sirloin (rare), it came blue, it was sent back only for the second steak to arrive the wrong side of medium!. Now even if I was prepared to ask for another to be fired, which I wasn't, the meal was already ruined. My wife ordered the salt and pepper squid and the Nduja shrimp. The squid batter was soggy, had no real seasoning at all, the shrimp tasted like potted shrimp at best, and the Nduja sauce was oily, only tasted of paprika and had no spicy kick to it at all. Now I could just put this down to a bad day in the kitchen, but I cannot and will not, because surely Glynn Parnell as a chef, never mind a Michelin starred one must have the utmost high and demanding standards for his restaurants, food and service. If he were to have witnessed what we were served today, there would be positions in the kitchen become available immediately, not only because chef had ruined two pieces of choice sirloin steak, but has cost the restaurant £66.00 as well!. Very disappointed, awful food, Valentine’s lunch ruined! Not that Valentines’ day is in any way really different from any other, but it does hurt a little bit more, especially for my wife. Glynn keep your eye on the ball. 1/10, and the 1 is for Connor who was front of house, lovely professional member of staff.

Fantastic as always. Great service. Very friendly and polite waiting staff. Lovely atmosphere. Last but not least, the food! AMAZING! Wouldn’t have wanted to spend it anywhere else but here on our Wedding anniversary. Thank you, see you again, hopefully sometime soon.

A wonderful atmosphere serving fantastic food with first class service !- A definite must if you've not been a warm welcome with a lovely log fire too ! Good to see Poppy and Heidi who were so attentive to all our needs a huge thank you to all the first class team ! Kathy and Richard x

We took my parents the The Mount for their 50th wedding anniversary meal. This was our first visit, and it didn't disappoint. The pub area is very well presented, with exposed oak beams and a nice log burner in the corner. The restaurant area at the back of the building is very airy, with high ceilings and had about 10 tables in it when we visited. The Mount has a few vegan options, which were absolutely fantastic. They were full of flavour. Hats off to the kitchen staff! Some on our table had steak and they couldn't praise it highly enough. Our waitress, India, was great, as we're all of the staff. Overall we had a really enjoyable evening. Will definitely recommend to friends and family, and will certainly be back!

Only had a drink there but nice place and good atmosphere.

We had sunday lunch and from the moment we arrived we were treated as friends not customers, the food was excellent and plentiful. After our meal we were able to enjoy a relaxing drink without rushing. Thank you to all the staff for making it a special birthday occasion for us all.

My fav place in this area. As soon as you walk in you feel that you found something special. Exceptional.

Had a very tasty Sunday lunch, roast beef was delicious. Service was excellent by a polite lady called Poppy. I will be going back.

Delicious Sunday lunch. Excellent service

Been here a couple of times now and the food and service has always been second to non, we visited tonight to try the steak and ale pie which was delicious and the staff were very attentive even managed to get our favourite crumble made when they found out we had travelled over specially can’t fault anything please shout out to Heidi who served us we will definitely be going back

Been here quite a few times already but it just keeps getting better and better. I had wild mushrooms on sour dough toast and then chicken masala. They are amongst the best foods I have ever tasted. Nick, who. Liked our meal, served us too!...

We traveled to visit The Mount for our evening meal.We wanted to try the steak & ale pie.The staff were polite helpful and professional and we were soon thoughley enjoying the main course. I had mentioned when i booked the reservation if they still did a crumble desert? However this was not part of the same menu as they pie.When we had finished eating.Our waitress Heidi spoke to us and said the chef would do us some rhubarb crumbs.As we were waiting a gentleman came to the table and thanked us for travelling to dine and introduced himself as the owner.A truely thoughtful and kind jesture.As we paid the bill. I asked the staff if they would pass to the kitchen team our gratitude for going the extra mile.One the chefs then met me and i passed on to him how much we all appreciated everything they had done for us.In this day & age, when customer service is almost non exsitance. It was a wonderful suprise to find excellent service from the whole staff this evening. Thank you all very much. Hope to see you all very soon.

Had a lovely dinner in the red room on Saturday night. It was lively in the bar but atmosphere was great and super lovely to be able to grab a quick bite to eat by the fire!! We were served by matty and Heidi who did a fantastic job and very attentive!! Definitely recommend to anyone and the food was DELISHHH - creds to chef Phill and co!! You must go and try out the food!

Had a very lovely dinner here for my boyfriend’s birthday and could not recommend it more! The food was delicious and our waiter Gabby was excellent. Will defiantly be returning soon!

Visited today for lunch, it was just great. Very warm welcome by all staff, excellent service by our server, India, and to top it off wonderful food. We all really enjoyed it, and will be back.

Fave spot for all occasions. Came in for cocktails and bar snacks with family. Really yummy food and all the cocktails are amazing! Really creative and fun and the bar staff always help with suggestions. Special mention to Connor who always goes above and beyond to make sure everyone’s happy

Always pop into The Mount for drinks when we're in Henley and never disappointed....we often have the pleasure of meeting up and chatting with the Head Barman Connor who always greets us with a huge smile and friendly face. He must be good because when we were in recently he's even got a range of cocktails named after him! .... can't wait till the next time and see what's on offer...thanks Connor keep up the top work chap

Came here for dinner in January 2024 and was served by Heidi. Excellent service - she was speedy and very welcoming! Can definitely say I will be returning as the food was also delicious!

Excellent food, great service provided by our lovely waitress Tamsin who was friendly, polite and professional .

I came in the other day for a friends birthday, we were served by keitlin she was lovely and professional and helped us to our table, I had the fish and chips it was delicious, definitely the best one around here, keitlin made us feel...

I ate at the Mount in January 2024 and was served by Heidi. She was excellent, speedy and welcoming! I really enjoyed the evening and will definitely be returning! 🤗

This spot is a gem! The lovely waitress Poppi provided outstanding service. The Sunday lunch was amazing and extremely tasty, I will definitely be returning ☺️

Smashing experience, food delicious and great atmosphere. Staff very good but the main barman, Connor, is excellent! He is so professional, polite and friendly. He made us feel so welcome. He is a real assett to The Mount. We'll definately return very soon. Thank you...

Friendly staff, great service and good food. Restaurant atmosphere good for family and friends to talk and relax. Stand out person is Conner who manages the bar and front of house

We were celebrating my wife’s 60th birthday and we have dined at The Mount and at Purnells and find that you cannot go wrong with either the food or the service. We were greeted by our server for the day India who was very polite...

We have visited the Mount for Sunday lunch in January and had an excellent experience. George served us and was brilliant and helpful. I had a 21oz steak which was utterly perfect! 🥩 Highly recommend.

Yet again The Mount shows why it is the best place in Henley In Arden. Came here for our regular Saturday lunch, looked after impeccably by all of the staff as always. Special mention for the bar manager, Connor. He had some great Drinks recommendations...

Amazing steaks, perfectly cooked. Sunday roasts were also brilliant with plenty of trimmings, leaving me stuffed. Service was great from our waiters George and gabby.

Great atmosphere made perfect by an amazing waitress Gabby - she was attentive fun professional and on point - def worth a visit

Fabulous food and atmosphere. Staff were very friendly especially Gabby. Will definitely visit again and bring others. The food was great especially the pie a great addition to the menu.

We visited for the first time last night. Every dish we ordered was high quality, cooked perfectly and very tasty. Dishes that allowed it were were beautifully presented. Five of us ate, and between us there were some “best ever” dishes including Buttermilk Chicken, Prawn...

Excellent all round, we both had 10oz Sirloin steaks with delicious accompaniments ( also available in the bar area) possibly the best we've ever had and that's saying something! The wines were also well-priced. Definitely up with Glyn's other places we've had the pleasure of...

A thoroughly enjoyable experience was had by all. Each course was excellently prepared, tasty and value for money for the quality. Even the focaccia bread as an appetiser was delicious. I’d happily go back and highly recommend.

Lovely, until the end of removing the service charge. Our first time at The Mount this evening. When first walking in I did not feel comfortable at all, and thought we walked into the wrong place as it did not feel like a restaurant at all. But was directed to the restaurant which is was outstanding! We were pleasantly greeted by staff (one of which was out waitress) We were seated to our table effortlessly, we had an extended wait to be asked what drinks we would like, for which is unknown as we were the only ones in the restaurant at the time. However our waitress went to the other bar to get our drinks as the pump weren’t working even after I said I will substitute it for another for another drink to save the inconvenience. We ordered our food, and the food was outstanding. In fact, in all the nice places we’ve eaten in this was the best meal we’ve eaten, full of flavour and the quality of the produce is on point. Every mouthful was delicious. When asking for the bill, I specifically asked for the service charge to be removed. This is something I do in every restaurant. The waitress immediately stood up straight and said “was there a problem with your service” I replied “no the service was great” Our waitress who had already been antagonised by the other because she went up and said “no tip” to her. Came back and threw our bill booklet on the table and done an about turn and walked off. I’ve gone straight up and confronted her, and told her I did not appreciate that behaviour, she said she didn’t mean to. I told her it was intentional as she went back laughing with the other waitresses about it. This is not good customer service at all. Don’t just assume that a customer has asked for the service charge to be removed that you’re not getting tipped as I always pay my tips in cash so that, that waitress just receives the gratitude for her service. For this, she received no tip for her service. A service charge is discretionary, whether we have a good service or bad service. We should not feel intimidated at all into paying this charge. I have expressed that I was paying in cash for the tip but to act in this manner is disgusting behaviour. On speaking with the manager, he said the waitress was very upset about it all and said he can guarantee this did not happen as she is not like that. Unfortunately for him, he was not the one on the receiving end of the service, we were. Although he has offered to give us somewhat a discount on drinks when we next return, this has still left me with the thought of not returning due to the ending of what was a lovely meal and service. Don’t judge every book by its cover, as what you see is not always what you get. Read between the lines and understand that sometimes there is always something good that comes out of what you believe to see as a disappointment. Unfortunately on this occasion, due to jumping the gun and showing a lack of respect the waitress has lost out. For this I don’t think I will be returning, first time here and possibly the last time. Gratitude where is deserved and that is to the chefs. *********** In response to your reply, in no way was I abusive towards your staff. Your staff need to be trained on customer service, regardless of age. Previous reviews state the same. if this is your way to cover what had happened and make out I was acting in that manner then you’re wrong. I demonstrated on your bar exactly what your waitress had done to me. I did not shout, raise my voice or be abusive towards your staff. Not one member of your staff had asked me to tone my voice down or to stop being abusive or change my manner do you know why that is? because it didn’t happen! None of this was said to me on the phone when I had phoned afterwards and spoke to Connor (the manager) So if that was the case, why ask me to return and offer a discount?? Just covering yourself against my response, and if this is your response then I’m quite happy not to return. First time that’s ever happened, and it’s a shame it happened on my first visit to your pub.

A lovely destination with great decor and ambience. The food was about what you'd expect from an establishment of this quality. My overriding memory was that no-one seemed to be in charge, as a result the service was sloppy.

Our first time at The Mount this evening. When first walking in I did not feel comfortable at all, and thought we walked into the wrong place as it did not feel like a restaurant at all. But was directed to the restaurant which is...

A lovely meal, with great food and friendly efficient service. Would recommend and we will definitely be back. Henley also looked so festive with all of the beautiful decorations and twinkling lights.

I booked this lunch for my mum and dad as a treat the staff are very friendly and polite taking the time to talk and ask why we are there taking drinks orders taking us to the table which was very nice we had a...

Overall a good experience but not 100% up to what I expected. The decor is great and the service is most definitely on par. The menu is varied with some nice combinations and no nonsense combination of flavours. However my celeriac starter was too on the sweet side, there was nothing to balance the sweetness of the dish. The venison dish on the other hand was incredible, perfectly cooked venison with a lovely rich pie of slow cooked meat and a lovely sweet braised carrot to accompany. I’d definitely come again to try some other dishes. Price wise it’s on the higher end for the standard of food but I think most people would enjoy. Definitely one to revisit.

We joined a wreath making class on Thursday night. Lauren was amazing, helping us and creating the most relaxed atmosphere to leave with wreaths we we’re really happy with. The nibbles provided by the restaurant we’re really good too. It was a great evening and...

Great food and service. Will definitely visit again

Lovely atmosphere, the place feels like Christmas, the smell of mulled wine, log burner in the corner, best mince pies I have ever had. Love the place.

Yet again The Mount shows why it is the best place in Henley In Arden. Came here for our regular Saturday lunch, looked after impeccably by all of the staff as always. Food exceptional, service great and now a lovely fire to keep toastie in...

Nice relaxed atmosphere. Four of us went for Sunday lunch. Good selection of roast meats plus vegetarian option. My main course was luke warm at best which was disappointing. Good selection of wines. Just a couple of points to consider: I hate it when staff keep saying 'guys' there's no need for it. Secondly, watching the staff cleaning the tables for the next sitting, they simply sprayed the table and then proceded to wipe any debris from the table on to the floor or the chairs. Now, whether no one has shown them how to clean a table or they simply can't be bothered I'm not sure. I would be really disappointed if they were my staff.

3 words. "Wouldn't Rush Back" There are much better establishments both in Henley and the wider area for both food, value for money and overall experience. Pleasant evening with friends. Food was ok, but nothing special. Most disappointing dish was main course of "Roast Stone...

The bar area was ordinary and unexciting (a funny smell pervaded). The drinks prices were over exciting. There looked nothing special about the restaurant or the menu, so I doubt I'll bother to try it.

I booked lunch here to treat my husband on his birthday and it was excellent. The welcome was warm and friendly, the service was just how we like it - efficient but we didn’t feel even remotely rushed, and food was top notch (I recommend...

The Mount sets expectations high with nice decor and reference to a Michelin star chef but in reality this is an overpriced pub in a good location. It could be more than that, as demonstrated by the excellent beef rib, but a couple of things let it down. Waitresses were polite but took an age to provide a high chair and served the wrong drink. The deer was good, nice and rare as it should be, but the venison pie was incredibly dry and (for me) a pot with mash on top isn’t exactly a pie. Sadly this was where the gap between description and delivery only got worse. The choux bun with custard arrived with neither choux pastry or custard. Thin caramel sauce quenched what could’ve passed for a hollowed out stale crusty roll. The crème brûlée tasted ok but the consistency was off and the accompanying honeycomb was burnt. Luckily the foul taste of burnt sugar was negated by a sorbet, which otherwise had no business being on the dish, unless maybe they knew about the burnt honeycomb? And the biggest faux pas, hearing kitchen staff swearing. While this might be commonplace in many (probably most) pubs those same pubs don’t have an ‘open kitchen’ which allow customers to both see and hear what’s going on. They also don’t carry the name of a well known Chef. Overall two things struck me. One, the place was empty for a Saturday lunch which speaks volumes. Two, the final bill (>£100 with mandatory 10% service) seemed excessive relative to the quality of the meal and experience. Would I go again? My wife says never but I’d say… maybe. Choose your food wisely and you could have a very nice time.

I had been given vouchers as an 80th birthday present. We visited along with old friends and all enjoyed a lovely time. The service was excellent and the different courses superb. In all a great experience.

Excellent; relaxed, friendly and great value… hadn’t lost quality. Food is delicious. We had steak and fish; sensible (not huge) portions of quality foods

In August we celebrated our Golden Wedding anniversary and as we live within walking distance of The Mount we chose The Mount to treat ourselves to a celebratory lunch. The table was booked on line and the reason for the celebration given. When we arrived...