Greggs in Stratford-on-Avon

Food is very bad this time quality not good

Great service from the young lady working on Saturday morning.

Stopped here for breakfast while driving down to Cornwall it's easy to find only a few hundred yards from junction 1 on the M5 good value and nice staff

A simple selection but perfect for the moment. Always good quality from this outlet and the delivery service was excellent 👌.

My friend chris says your the best greggs in the uk... cant wait too visit you one day and have a happy meal x

Nice staff working hard , always pleasant

Shama was super helpful and shared some of the great marketing and free offers that are being offered right now by the company that are not even promoting on a mass level, however she’s really kind enough to share that with all of the customers that she’s dealing with so she’s a very good customer service assistant and I’m very grateful for her service.

This place is filthy, the tables and chairs never look cleaned, the bin is over flowing and the toilets had urine all over the floor and toilets - even though it’s a unisex toilet! Probably avoid this place!

Rubbish go there in the mornings and the sausage rolls never warm and when asked how long for warm ones there not in sync or ready in a short amount of time. Management needs to get a grip with staff ensuring the food rotation is on point. Sort it out.

Collected a to good to go bag supposed to be up to £12 in it it contained 3 items 1 donut 1 sausage cheese and bean melt and some pasta

Really enjoyable Cappuccinos and Jam Donuts and the free Sausage Roll was a nice extra. Thank you 😊.

Outside is filthy needs a good tidy up bins emptying and a litter pick bit disappointed as this is usually a nice spot to sit outside and eat.

Driver has very little English and couldn’t follow instructions over the phone

I can't fault the place. The service is great, and the food was spot on. My only problem was with the toilets. Put simply, they were pretty bad. From urine over the toilet bowl, tissue on the floor and behind the bins, to a general uncleanliness that would rival most pubs on a Friday evening. I can honestly say that simply washing my hands made me feel dirty, and this is the reason for my score. A little attention to detail goes a long way, and on this day, those toilets looked like no one had been in them since the day before.

The pizza and the chips tasted weird and the doneut filling was not nice it was not what I expected out of ten I would rate it a - 1

Wrong order delivered first time but contacted by Greggs who remade the order with extra items as an apology and was told to keep what was delivered first. Excellent service and really good that Greggs realised their mistake. Fantastic service. Thank you. 😊

Ordered twice today and not received all my items! Had to drive out to pick up missing items

This Greggs is a refreshing change from the typical setup. Housed in a big, white, old fashioned townhouse, it stands out as a unique establishment. Detached from other buildings, it has its own large car park, making it convenient for those driving in. Inside, you'll find tables and chairs, providing a comfortable space to sit and enjoy your meal. Unlike many other branches, this Greggs also features a decent sized toilet room, adding to the convenience and overall positive experience. As expected, Greggs serves its usual array of delicious baked goods, sandwiches, and beverages. The quality is consistent with what you would anticipate from this beloved chain. The service is commendable, with staff being friendly and efficient. Overall, this Greggs offers a unique and pleasant experience, combining the charm of its distinctive building with the reliable quality of food and service the chain is known for.

A basic British bakery. The exterior is also nice.

I didn't know where the collection desk was. Could have been made a bit more clear but other than that everything else was smooth and staff were polite

Plenty of parking and quick service. My coffee was good, but the chicken bake wasn't as good as I expected. The bake was a little doughy, suggesting it wasn't cooked properly. No problem with the filling, though. Good business hours here.

VERY BUSY YOU HAVE TO QUID SHORT OF STAFF TOO MANY PEOPLE OVERCROWDED THE TOILET IS DIRTY THAT PLACE SHOULD BE CLEAN AND THE CUSTOMERS SHOULD KEEP IT CLEAN

Not happy. It’s all leeked Look not good. I want to return this delivery

food arrived hot and were very tasty. not all donut flavours were in stock but were substituted which was fine. even given a free one. delivery driver was charming. all in all excellent.

missing drinks, food stone cold and not followed instructions

Popped in for a cheeky sausage & bacon roll and a cup of coffee to fuel my action packed Saturday (of drinking ale). Lovely location, next to the Shrine (Blessed Be It's Name). Huge Greggs with plenty of seating and a mahoosive car park to boot. The place was quiet when we entered and although I was served efficiently by a young man named "Kye", I did feel the experience was slightly muted. Kye, whilst clearly proficient at his job, looked as though he had won the lotto, but lost the ticket. So miserable and looking like he didn't want to be there. Which was a shame. The only negative aspect to an otherwise enjoyable visit. Would definitely recommend popping in if you are in the vicinity.

I went this morning and been very disappointed by 2 things, one was the cleanliness, tidiness in front of the shop, the outside bin was full and a lot of coffee cups and wrappers on the floor that no one was gathering or sweeping and the second was that there was no alternative milk for people that have lactose intolerance. Disappointing place, maybe you'll improve it.

the driver didn’t meet up at the agreed place, took forever then said my is a waste of time. with all this and more he dare as for a tip and shamed me when i said i dont have cash

food is good but the delivery driver was rude asking my 14 year old son personal questions and didn't even bring the food to the door even tho the direction of how to get to my property is on the app

The Cappuccinos and the cakes were both enjoyed and the delivery was received according to instructions. Thank you.

Great and satisfying for the beginning of the day !!

Best reviews to the delivery guy. Thank you so much

Great tasting breakfast omelette, good and helpful staff, it's not a 5*banquet but, for the price it is. Thanks Greggs

Best Gregg's on Just Eat. My absolute go to. Highly recommend.

Forgot 8 sausages rolls how is that possible

I ordered large cup of tea. Arrived black with no sugar and no sugar satchets either?! Are they that busy they Forgot to finish making the cup of tea? For them to make such good food this is such a letdown for something so basic

Very friendly and fast delivery driver

ordered extra sausage but received non

Fast service good stop off point with ample parking

Great place to nip in for a coffee. Good quality, and decent food too. Special mention to Staff on Saturdays. They are next level for customer service and organisation.

Obscene service. The slowest food service I have experienced in my life. The service is severely over complicated, the staff think they are running NASA. Will not be visiting again.

Middle of the day and had no sausage rolls.Really?!!

Went in as usual to get my black coffee the lady served me she put the cup under the coffee machine and just left it there started to serve customer behind me so I had to wait extra 3 minutes before I could get my order she only had to put a lid on it so I could be on my way but she didn’t that’s not fair spoke to Emma the manager she was really nice and understood how important people time is especially in the morning when we are rushing to get served so guys don’t forget first come first serve Emma this 5 star is for u keep the good work

First choice for breakfast love the atmosphere and specially the food.. always fresh

Staff are very friendly and helpful. Lots of parking. Good for a quick break to/from work. One particular member of staff (Keeley), very polite and friendly.

Great food as always and well packed so no spillage

Very quick service and food always warm

The Bakes came hot and fresh. Drinks were cold. Everything tasted great.

Great restaurant. Shame it's so close to the Baggies ground 😉

I never received two my garlic and herbs sauces which I paid for. Bit disappointed.

Best Greggs in the west midlands

No sauce in bag even though i asked for sauce and pizza was terrible the cheese and everything else came off in bag looks like was shoved in there

Pizza was dry had no sauce tasted of just bread

Would have given 5 stars but sometimes they do run short of certain items but overall, great place.

Food was banging, freshly made pizza, very polite and helpful staff, the geeza there deserves a raise

Coke 500ml bottle is missing from the meal deal.. Would like refund please..

3 food items ordered, one missing and one completely smashed only one edible.

Every time I go in card reader not working after 20 min waiting in a queue not the first time need food I’m diabetic so I went to Macdolnds if you go take cash what a joke

The food tasted bad, the chicken bakes I get from town are waayy tastier, this one had a bad taste and was cold in the middle

I'm obsessed with greggs nowadays! 😋

Like the egg sandwiges.coffee is great.neads to be less calarie foods????

Worst wedges ever today in years … .Gregg’s is our families favorite for years especially my children.. I visit at least once a week , but this shop staff are so rude not sure if it depends on the look of the customer ?? I rang to inform the manager as it looked like left over wedges though she reassured it’s fresh I said it still looked so bad .. she just put the phone down abruptly .. so unprofessional response from a manager - no wonder the most of the time the staff are laid back .. worst customer care ever ..

Service n food was as standard.

The breakfast Bacon & Egg rolls were delicious and the Coffee was perfect. Greggs is the place to go for a quick and tasty breakfast.

Loved my food today! Thank you greggs even got a freebie i think its another stake bake

Swell sited establishment on the A41 very close to the m5 and West Bromwich Albions football ground-- famous for their sausage rolls and bakes and cakes-- it makes a good stopping place to sample the food --the carpark is big the entrance is wide and disability friendly --the place is well run and clean tidy --the staff are very courteous and friendly and serve quickly a credit to the establishment --so if travelling north and south on the ,M5-it will be advisable to take a rest and sample what's on sale there's tables inside and out a very good set up if your going or leaving the Birmingham area via this motorway👍

The staff here seem really nice and the place is clean when I visited for breakfast this week. Greggs pizza isn't the best in the world but some Greggs seem to make their pizzas better than others.. The one that arrived from here came burnt and hard :/ Thankfully I only ordered the one otherwise I'm sure it would have resulted in food waste ! .. everything else I enjoyed.

Delivery time kept changing. Food was cold. Hot food in same bag as cold drink

First timer at this Greggs..nice staff and fast morning service, clean eating area and hot food is ACTUALLY hot! ♨️ Every other Greggs I've been to in Birmingham either has filthy tables or the hot food is basically lukewarm and needs to be reheated! There's even one Greg's I saw flies buzzing around the tables and other eating customers were oblivious apparently 🤢 The only negatives really is that even though I only needed to wash my hands and face in the toilet it was rather grisly in there!. Also self service station could do with some salt and pepper satchets! Overall, I would visit this place again

The veg pastry was over done and really dark in colour .. missing white chocolate cookies and milk cookies also over done not soft but very very crunchy

Good food, fast and friendly delivery.

Had to wait 40 minutes for it to be delivered. Greggs was a 5 minute walk from where it was ordered too.

Took over 2 hours to deliver, when suggested time was 20-40 mins. The food was ok, but only because I contacted the restaurant and said that I wanted it fresh and not the one sat on the side going cold for 2 hours.

Quick delivery and really good food !

This is definitely one of the best quality Greggs venues. The food delivered from them is always fit for the job!

Lady's here are lovley was out of stock rang come up with something else customer service is 100% we deffo order again and the apology doughnuts was such a kind gesture,once again thank you 😊

Ordered bacon baguette, got bacon roll :(

Delayed order,didn't come to door.

Missing items and didn’t call me to let me know.

The guy was very nice and respected the property

My cheeky Tuesday 20% was not added to this.

Excellent Cappuccinos and really fresh and tasty Donuts. Perfect order today.

We like ordering Greggs breakfast but attention to detail missing. All too often. Items are missing from our orders. 4 pack of sausage rolls this time!! It’s happening too often .

The Breakfast Rolls and the Yum Yums were wonderful but the Hash Browns were a bit disappointing. Can't have everything and will still use this outlet again.

Really quick delivery and driver was good person

Delivered 10 minutes early and by a lovely lady who was very friendly.

Half of my order was missing, still waiting for a refund! Had to order using a different delivery service. Shocking.

Food arrived on time lovely service and a nice note from the restaurant ty very much 🥰🥰

Once again an item missing from delivery. We enjoy the service but all too often there is a lack of attention to detail when putting the order together. This ruins the experience.

Hot chocolate missing from order

Ordered food at 10:15am , my food didn't arrive till 11:42am I phoned the shop and they said that the driver had came and picked up my ordered up but left half of it at the shop. I was tracking my order however the signal of the driver kept going so I was unable to check where they were. When my food arrived, my bacon sandwich was stone cold and I didn't get my hot drink... Service was terrible.

Good Cappuccinos and cakes. Also ordered some Pizza from here for the first time. Enjoyed it and will definitely order again. Delicious food and efficient delivery. Give it a go.

The whole order did not come, 2 things were missing

Food arrived stone cold, hot drinks had fallen over in bag, missing items, first time ordering from here, very disappointed

The donuts were good as normal but I ordered 3 Cappuccinos which when they arrived had no frothy top like you would expect and they weren't very warm. Bit disappointing this time but will still try again another time.

Food was cold I was very disappointed

Brilliant, one item out of stock, they tried to call me but the call died, they sent a bunch of free cookies and other stuff, Wonderful Staff on the phone before we lost connection too, 10/10m. Probably the BEST service I've ever received ordering food.

Ordered at 935 for break time good arrived at 1054 cold

Excellent food and sweet snacks

Food is cold. Also ordered pepperoni pizza but got margherits