Based on 2.717 opinions finded in 2 websites
Based on 2.717 opinions finded in 2 websites
Nº 320 in 472 in Sutton
Nº 50 of 66 Other cuisines in Sutton
Opinions
The Moon on the Hill is a lovely Wetherspoon's. Its wood decor with comfy seating gives the place a homely feel whilst not losing the public house feeling. The staff are friendly and approachable. The variety of food and drinks available means that there will be something for everyone and the seasonal menus are definitely worth going back for.
Shelby Millard . 2025-02-08
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Nice place for a reasonable priced breakfast
Louise Couldridge . 2025-02-07
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Absolutely great food only problem is that they don't serve Sunday roasts anymore.
Joanne Mayhew . 2025-02-02
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Busy place , service is good but food often awful, no care taken in prep , often cold parts of the meal. Disabled toilet is a disgrace, stinks 😩 and dirty. Ladies was out of order. They just don't care enough, probably have difficulty in keeping staff.
Marilyn Cappeillo . 2025-02-01
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Recently (23/01)my female friend that was alone went for food. She was approached by 3 males who became abusive to her. The management knew the men and even though the female expressed her feelings it was met with a negative response. The verbiage that was used towards the female was unacceptable and still no one supported her. She felt alone and vulnerable. How dare they in this day treat a female like that. She was asked to leave even though there were 3 men targeting her this way. Disgusting and disappointing. Has anyone heard of ‘ask Angela’ to keep our women safe. Disgusting behaviour.
Leeann Burdon . 2025-01-31
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Good service, good prices, and good quality of food.
Pedro Botella . 2025-01-31
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These spring to mind: apathetic, disinterested, not bothered, no idea of customer service... I could go on, bit I'm sure you get the picture. This Wetherspoon needs to seriously up its game. It could start by taking less than 9 minutes to serve a pint on an uncrowded Monday evening with SEVEN front of house staff ....
Peter Scouse . 2025-01-31
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Drinks only, needed more bar staff, service slow otherwise ok
Stephen Gates . 2025-01-27
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The usual good selection of food and drink on a JD Wetherspoons menu. All reasonably priced.
Stephen Cook . 2025-01-26
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Difficult to get a seat on the weekend
James Robert Dylan . 2025-01-26
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Jamie is a wonderful young lady behind the bar, showed compassion when I was upset and made me and my friend 2 of each of the 6 classic cocktails, she’s a credit to management and the company
Adam . 2025-01-26
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Perfect for lunch with the family, nice food, affordable princes for a family of 5.
Silvia Ferrufino Campos . 2025-01-25
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The manager Ellie was excellent, amazing service. Fast time on the app and food quality
Marlon Sinani . 2025-01-10
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It was ok I don't think the staff was all the good at cleaning the table and dirty plates around even as there was lots of staff there , I been to others where they was a lot better . Apart from that it was ok .
IAN TRANTER . 2024-12-31
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It was a brilliant atmosphere and food was excellent too
Venetia Ahiko . 2024-12-19
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Lively atmosphere. Busy but plenty of seating.
Johnniewon . 2024-12-16
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Lovely pub with very reasonable prices meals and variety. Located at the centre of Sutton. Perfect portion for lunch. Recommended.
Agyys D . 2024-12-12
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A long established venue on Sutton's main drag. Considering how long it has been around this version of the Wetherspoons chain holds up remarkably well.
Christoph John . 2024-12-12
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Great pub and calming atmosphere.. Sorry for loud behaviour.. I think the staff copied very well..
Phil Ledger . 2024-12-11
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Food and drink typical JDW. You pay your money and you get your grub. Let down by the serving staff, who could learn to serve on turn, instead serving young lads who come up to the bar, maybe mates? Probably poorly trained as serving out of turn isn't a good look for any pub, even one as cheap as this.
Simon Brooke . 2024-12-08
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a typical Wetherspoons, great beer, lovely staff, great service just no atmosphere
John Towers . 2024-11-28
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A nice wetherspoons with a friendly feel. The service was considerate to those waiting their turn, quick and with a smile. Food was actually nice, well the Korean chicken anyway. A normal selection of good beer and pretty safe. No real reason not to go. Cheap, safe and good beer!
Paul . 2024-11-26
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Went on my lunch break. Very welcoming
theresa porter . 2024-11-15
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A very nice pub in a good location,great value,food is good service also,it does get busy around 5pm to 6 pm weekdays.I usually order through the weatherspoons app than wait at the bar.The atmosphere is friendly
Mark Thompson . 2024-11-13
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3 small outdoor spaces (can imagine it's popular in the summer) and indoor has 3 separate levels. I enjoyed fish chips and garden peas for £7.62 with a Japanese Asahi. The Asahi can be £6 on its own in some pubs.
paul brown . 2024-11-12
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Hot food, so that's a plus! Friendly staff and attentive.
Jim Davis . 2024-11-07
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Very pleasant atmosphere. The service was very nice and helpful. In addition, good beer prices and a very large selection. I will definitely visit there again soon.
Łukasz Lemiszewski . 2024-11-05
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Always the best place to hang out with colleagues 🙌
delores kay Capuyan Palattao . 2024-10-28
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Decent beer but microwave meals
David Weeden . 2024-10-23
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Friendly staff, good food and beer as you would expect in a Wetherspoons. Chairs could do with recovering and the carpet is looking tired.
Andrew Small . 2024-10-21
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Great pub. Wide selection of ales. Cheap and cheerful.
Joe Yi . 2024-10-20
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Great day, not that expensive. Worth a visit if you're hungry and want a drink.
Richard Freeman . 2024-10-19
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Standard wethersooons pub innit Update update: spent less than a tenner on two beers, the Korean chicken burger and chips. Great value even if there was barely any sauce on the burger. Update: ordered soup that came cold and without bread, when I questioned the bread was told it doesn't come with any despite that being what the menu said. Poor form
Garreth Tinsley . 2024-10-19
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Good prices as you would expect but its not a proper pub.
Dave Edwards . 2024-10-16
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I have been coming to The Moon on the Hill for years and I have noticed an astronomical improvement in the speed of service and cleanliness of the pub in the last few months. The pub manager Ellie is so welcoming and professional. Our drinks arrived within 2 minutes of ordering on the App and the food was perfectly cooked and the chips were nice and warm.
Nick Semple . 2024-10-16
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Very friendly staff and welcoming atmosphere.
Anti . 2024-10-14
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Fantastic food and service .Great value for money.
Assumpta Kirwan . 2024-10-14
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Definitely recommend! Nicole was amazing, attention to detail and such good customer service!
Sofia . 2024-10-10
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Nice vibes, security guards are very good and friendly. Met a guy at the security who was from Pakistan. If you're reading this, cheers mate I'll be back soon !!
Yashodhan Desai . 2024-10-07
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Always had a wonderful breakfast experience at Wetherspoons. Today was the first time at this one, and safe to say the last one ever. Ordered my standard avocado muffin - avocado was virtually missing. Looked like it was spread with a butter knife, unlike the generous serving at all other venues. Even after complaining to manager, no empathy and complete lack of customer understanding. Coffee was as bad and one of the machines was broken. Service was super slow and the venue was very dated and untidy. All in all, a pretty bad experience!!
Navdeep Singla . 2024-10-06
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Great place to catch up with friends. Food is good, staff go above and beyond especially Adam, Alex and Georgia!
Sammie House . 2024-10-03
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Brilliant food brilliant staff great atmosphere most definitely recommend!
Oli Pulham . 2024-10-03
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Really lovely place, really kind and well spoken female manager called Eleanor i think with the ginger hair!
lord protector . 2024-10-03
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Extremely clean, staff were friendly and polite, great service - would go back
Catherine Finnegan . 2024-10-03
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Nice atmosphere and well presented pub. The food arrived well presented, hot and was very tasty. Toilets were extremely clean. Overall the pub was maintained to a high standard and was a positive pleasant experience with professional, but friendly staff ✔️✔️✔️✔️✔️
Tricia Burke . 2024-10-03
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Always have a good time when I’m here!
Alex Williams . 2024-10-03
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Fantastic! Staff, food and atmosphere is first class.
samantha richards . 2024-10-03
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Absolutely fantastic, will be back
Maddy Boardman . 2024-10-03
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Very good spoon with efficient service and very reasonable price. There are outlets available for charging phones. The only downside was the men's toilets which were very dirty.
Seb Boulette . 2024-10-02
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Usual Spoons service but good beers.
Peter Ramsbottom . 2024-10-02
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Stopped in for breakfast, well cooked and presented. Great price, delivered promptly. Can't go wrong
Simon Kardosh . 2024-09-24
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Cheap and cheerful very friendly staff had a great afternoon here with my two besties xx lovely food and atmosphere x very quiet for a Monday x
Christine James . 2024-09-23
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Worked here for 3 months and for some reason I was only given one toilet break per shift however one girl named Ellie went about 12 times in the space of a 4 hour shift
George Hollebon . 2024-09-15
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Went with friends and had a laugh and drunks, that's all really
Laura Betts . 2024-09-13
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Big varieties of beers and ciders, much cheaper than all other pubs, worth it.
Plamen Cvyatkovski . 2024-09-13
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Stopped in for breakfast before heading into London. This was good food at low costs in a clean pub. Ordered on the app, drinks came with in a few minutes and food was there under 10 minutes, all fresh and hot.
Kevin H . 2024-09-08
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Your typical friendly Wetherspoons. Good crowd, nice staff. Recently refurbished. Cheap and cheerful.
Tom Livesey . 2024-09-04
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It's a Wetherspoons. The ambiance is average, the cleanliness is average, service is fine. Drinks vary from great to poor but they're all cheap which is what people want.
Jamie Cormack . 2024-09-01
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I had not been in iWetherdpoons since pre COVID I was impressed with the sutton branch of wetherspoons Food was tasty Big selection for vegetarians Thank you
Sue Underwood . 2024-08-30
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Not too busy and as always good value for money and the food was good
Stuart Cook . 2024-08-30
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Día brillante pero frío en el interior, aire frío soplando en modo turbo. Mantiene tus bebidas frías, pero sigue con ensalada para comer. ¿Qué traerá el otoño?
Jet18997887850 . 2024-08-25
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Zomiee pitchers Amazing drink, good vibes a bit crowded, but it's okay
BHARAT AGRAWAL . 2024-08-18
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Keg was being changed but as soon as Worthington's was on, I got my pint. Perfect place to sit down and relax if You are not into Sutton High Street shopping spree.
Krzysztof Rogucki . 2024-08-18
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This is a large busy weatherspoons at the top of sutton , it offers a good, extensive menu , This branch doesn't have a car park although there are car parks all around as it's just at the top of sutton High Street . Staff are helpful and friendly A good place for a budget brunch 👌
geraldine hall . 2024-08-17
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I have been in around 50 spoons. You get good and bad and, over the last few years I have gradually stopped eating in them as the food quality has dropped so badly. Anyway, this is the worst service I have had in a weatherspoons. Young people working behind the bar (which is fine) but they were picking out their friends at the bar and serving them completely out of turn. In between they were chatting about their plans for the weekend and using horrendous language. Really not a flagship impression for pub for the chain
Michael . 2024-08-15
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not my best wetherspoons that's ok I mean the £2.99 breakfast OK Google wetherspoons don't remove this steel
Paul Launder . 2024-08-12
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Very quiet on a Friday morning but a 👍 good atmosphere 👌.
Graham Aldridge . 2024-08-11
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Food was lovely compliments to the chef. Thanks chef 👌 Staff very polite and served with a smile 👌
Pete Halpin . 2024-08-07
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A bit noisy with crowds but cheap drinks.
m evans-davies . 2024-08-07
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No nonsense, fantastic prices and you can be heard. Fantastic
Adam Porter . 2024-08-03
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It was very disappointing to found out that the food was bad and the table was dirty
Bonnie Lau . 2024-08-03
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Clean fast service. Lovely food staff friendly.
Susan Marshall . 2024-07-29
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Good customer service friendly pub, all age groups welcome. Lovely food and good choice.
jill freeman . 2024-07-28
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It's probably one of the best wetherspoons we have visited. Service was so quick, and all the food came out piping hot. Very friendly staff throughout. Great layout, and the toilet isn't a mission away 😬. Picture is the large breakfast with added black pudding.
david johnson . 2024-07-23
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Great meeting-place with friends
Ravi Nadarajah . 2024-07-08
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OK Spoons pub. Cheap beer , plenty of tables. Does what it says on the tin really.
John Parker . 2024-07-06
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Great atmosphere very good staff good food and not very expensive good for family and friends.
tito umana . 2024-07-06
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La luna en el pub de la colina estaba muerta, pero el servicio era impactante. Esperamos siglos para nuestras bebidas y más de 50 minutos para la comida. Cuando llegó la hamburguesa de mi compañero, fue un desastre - soso, de mal gusto, y parecía que alguien acababa de tirarlo en un plato que todavía estaba esperando mi comida, así que fui al bar para obtener un reembolso. El personal me ignoró por completo a pesar de que había un montón de ellos sin hacer nada. Finalmente, recuperé mi dinero, pero toda la experiencia fue una broma. Esas fueron las peores Cucharas en las que he estado, y nunca volveré.
Nick H . 2024-07-05
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Nice food, but need to clean the tables and bar more often. Bar always sticky and the tables. I know there busy but does need attention.
Joe Zambanini . 2024-06-22
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I had a tennnessee burger,it was dry and over cooked,would buy this again
Dawn Everett . 2024-06-19
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Breakfast has shrunk a bit and some of it was bit dry else good value for money.
Kata Rina . 2024-06-11
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Great place, great food, hardworking staff but tables and bar are always sticky. A good cleanup would get it back to five stars.
Luuc Schutte . 2024-06-08
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There are lots of great drinks at solid competitive prices. Food is good - it's pub grub, and it's consistently decent. As long as you're not looking for a fancy restaurant, you'll be generally pleased with the food. The atmosphere is basic, as with all 'Spoons, a lack of music and independent pub-vibes, etc. mean there are much nicer places to spend your time, but it's fine, really. Rend to be lots of workers and families around at all times, which creates an alright hubbub. The service is great at this 'spoons, I've definitely been to some branches before where the staff are just rude and don't care; this is not one of those places - very friendly and easy to talk to in my experience. I'm not sure what it's like on a weekend evening, but I steer clear of those times, anyway.
Kyle Sweet . 2024-06-03
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Great place and great prices. Brilliance selection of beers
Virtual Man Key . 2024-05-30
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Having ordered a spirit today, I required a small slash of mixer only - but, the bar person moved several feet, to pour the mixer. Whilst simultaneously talking to a colleague, she was unable to hear my many efforts to gain her attention. And my glass was virtually filled to the brim. Simply poor service. Bye.
Thomas B . 2024-05-26
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Nice food .portions not too big .staff really nice
Sonya Wessier . 2024-05-21
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Their English breakfast is fantastic, offering perfectly cooked eggs, tasty bacon, hearty sausages, and fresh toast. It's a delicious and satisfying way to begin the morning!
Gowtham Tej Gutta . 2024-05-17
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Good Weatherspoons food & drink
JIM S69 . 2024-05-06
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The food has gone downhill here. Bought my usual butter milk chicken burger. Oily chicken, smelled of something synthetic. Smaller portion of chips and rings with it. I remember eating frequently there 5-6 years ago, nothing like it anymore. The atmosphere is quite heavy, as if you dine inside an old beer keg. I know it is spoons, but it was so much better in the past. There are many other spoons that are miles away in quality of food and atmosphere. Staff were very helpful and friendly tho, and they are 5 stars.
Vergil Cheynov . 2024-04-23
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You can't ignore the amazing prices...
David Richards . 2024-04-22
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A traditional pub which serves excellent pub foid very fair prices and deals. Staff are lovely, helpful hard working Friendly.
Val Tull . 2024-04-20
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Went on a Thursday so it was curry night.very enjoyable.with a pint of Guinness and good value too.
John Wheeler . 2024-04-20
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It is a lovely pub. I love it. However, today was a bit unusual. I ordered a vegetarian breakfast with a regular orange juice. I was charged £7.36 Somehow, after waiting for 30 minutes I got the vegan breakfast (without fried eggs) which costs £4.61. So it means a regular orange juice costs £2.75? Perhaps it was a kind of misunderstanding today. 🤔
Najmil Khaira . 2024-04-20
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The food is okay, though it seemed that some of the portions are smaller compared to other Wetherspoon pubs. The staff can be a bit slow and distracted, and I had to wait for a long time to be served something that had dietary requirements. The ambience is okay for that kind of place.
Yanitsa Boyadzhieva . 2024-04-15
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Typical spoons. It was a bank holiday so it was very busy Food was good. Drinks are cheap so can't complain.
Kelly Hudson . 2024-04-07
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Decent standard spoons pub. Very popular with food and drink options.
Anthony White . 2024-04-07
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Avoid this place! The worst management I have ever seen!
Dajland Ngjeci . 2024-04-06
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Avoid this. Korean chicken burger. Just two small pieces of chicken size of children’s meal.
Martin “Hulk” Lee . 2024-03-30
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Food comes out within 10 mins 🙌🏼
Rosie Heasman . 2024-03-28
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Nice little Wetherspoons. No garden but usually not too busy
Kaja Gwincińska . 2024-03-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Having previously had enjoyable visits on 12th-15th April and 27th-29th December 2023 I tried booking for January in several weeks time 2025. Payment was taken by booking.com and PayPal but failed to receive any confirmation emails from booking despite payment leaving my PayPal account I then spoke to the manager to see if the confirmation of booking had gone through on their system and provided screen shots of transactions etc The manager accused me of a "lame attempt" to pull the wool over his eyes and claimed I've never stayed their before despite proving evidence I infact have not once but twice... After calls to booking.com and PayPal I have received a refund as there was a technical glitch meaning money has been taken but not confirmation sent to Sutton Staithe or myself. The unprofessional demeanour of the manager has meant I've taken my custom elsewhere.