Sutton Staithe Hotel in Sutton

Not what we expected at all. Freezing cold and very run down. Room had no heating radiators didn’t work and “no oil” delivered apparently. Was given an electric fan heater to warm up the bathroom which is a huge H&S risk. No hot water to bath or shower. Holes in the wall, big TV on a dresser that you couldn’t watch as too low down and a greasy head print on the head board and a splattered mosquito in the bathroom with a shoddy mirror and light and dirty floor. Breakfast in a freezing room with a plug in heater not fit for purpose. Breakfast was however very tasty but the coffee was again cold. Whole of the hotel needs a revamp there was wallpaper peeling off the walls a redecoration and a blinking good clean.

Stayed at this hotel and had Sunday dinner and breakfast. The room was fine, albeit the water temperature was set so low we both had cold showers. We have visited on many previous occasions and had Sunday dinner, so we were looking forward to it, unfortunately it wasn't great, all the ingredients did look quality however the cooking was dissapointing. The meat was as tough as old boots, the broccoli hadn't seen a pan, aldente it certainly wasn't, more uncooked. The roasts were rock hard, Yorkshire puddings were flat, the only reasonable cooked item werè the cauliflower cheese and peas. 2 other couples were eating along with ourselves and you could hear all the tables rocking as we tried to cut into the beef. When the table opposite was asked 'was everything ok' they said it was awful and they'd never return. When we were asked the same, I said it was very poor, probably the worst Sunday dinner I'd ever eaten, the dog had eaten most of it, the youg lad just laughed at me, no apology whatsoever and certainly nothing offered by way of redress. £14.95 isn't cheap for Sunday dinner, if you are charging this amount you really need to be serving quality and if it isn't up to scratch then be prepared to apologise, not just laugh and walk away. So breakfast the following day was OK but what was the sausage. It looked OK but was more akin to a bratwurst and certainly not a sausage you'd expect on a breakfast. So overall we'd not be returning, hotel room was reasonably priced but simple things like serving well cooked Sunday dinner and proper breakfast butchers sausage would help. Two very dissapointed customers

Do not be put off by the interior needing a little TLC; the food and service are fab. Family and dog friendly. Will return.

We were staying on a boat at Sutton and went to the hotel for a meal. We had some drinks in the afternoon and had a table booked for the 5 of us. We ordered 5 mains, and 4 of them were good, but my palma wrapped chicken was extremely poor. The potion of chicken in ham was small, overcooked, and the potato was burnt on both sides. I told the waiter and he went to the kitchen and he came back and told me that that was the way it should be. He offered me a free drink, which I declined. I would have been happy for a new dish to be prepared, though the portion would have still been small or to have had the dish removed from the bill. This was the most expensive dish that we ordered and it has let down our experience at the Sutton Staithe Hotel.

We went here last night from our boat and had a fantastic evening. Everyone was so friendly, locals were so welcoming. Food was exceptional! Dog friendly! Make sure you book!

Curry night was £30 for 2 people. We had a curry each with rice, poppadoms, naan bread mango chutney and another sauce. Service and food was, as always, excellent

We have just had a lovely meal at Sutton Staithe Hotel, I have just been diagnosed gluten and dairy free and I am also vegetarian, I could not see anything on the menu, so the chef made a meal up and it was very good. May I say a massive thank you to the chef, you are amazing. It is hard finding things to eat in restaurants with these dietary needs, but you made my evening more enjoyable.

We've been to Sutton Staithe Hotel around 8 times now and every experience was different, generally a welcome atmosphere with wonderful people or locals to chat to. Sadly, our visit in 2020 was not good. My husband tried to chat to locals and was verbally abused in response. We were upset and vowed not to return but decided not to judge on one bad visit. The place, locals and staff was warm and friendly, the food exceptional and we walked away contented. Thank you for finishing off a lovely holiday. See you next year.

We had dinner for four in the restaurant. All the main courses were delicious and well presented. The waitress was efficient and helpful and kept the drinks coming. The desserts were fantastic.

We ate here while on a boating holiday. We popped in for coffee in the morning and booked a table for the evening, which was a good move as they were quite busy. There’s a good choice on the menu. We had chicken wings and prawn bombs to start with. Then we had lamb shank and chicken pie which my husband said was outstanding. There’s a nice atmosphere here and the staff are super friendly.

Popped in at 2pm for lunch. Superb friendly young lady welcomed us. Food lovely, very well presented too. We Will def visit again.

The room was a little tired but the staff were friendly and rooms were clean, and there is a strict requirement to wear masks indoors so in that sense it felt very safe. However, a very odd thing was the breakfast arrangement which is still partly operated as a buffet with everyone sharing a toaster and bread bin (we skipped toast as a result as it didn't feel very safe).

Fabulous evening at this restaurant Friday, our first time to try it but had been following them on Facebook and wanted to see if it was as good as it appeared ☺️ Indeed it was!! Lovely staff, delicious food and drinks, excellent service, not rushed at all. Looked after by the lovely Amber, thank you 😊 all food was delicious but the buffalo chicken wings were the most delicious I ever tasted 🤤

Waited an 1.5hours for our food and it was inedible. Asked to speak to the manager and he was the rudest person I have ever met - he agreed to refund me for 3 meals (there were 10 of us!) We are still waiting for the refund - a week later. Have called 3 times and apparently he is never there…the lady I spoke to refused to give me her name and also the managers name. We spend a week on the Norfolk Broads and there are definitely better pubs/restaurants to go to with a lovely friendly atmosphere and good food.

Stayed for 3 nights and couldn't fault a single thing. Rooms lovely and clean, modern, very comfortable. Staff were amazing, nothing too much trouble and always smiling. Food excellent, and very reasonably priced. Perfectly located by the broads, and lots of parking available Looking forward to returning before the end of the summer.

lovely riverside pub with moorings. good food and drink. covid safe..friendly helpfull staff too. very clean pub

Booked an overnight stay & Festive Roast. Our room was immaculately clean with a very comfortable large bed. View of the river was an added bonus too! Festive Roast was delicious and what fanstic value. Staff were incredible cant wait to come back!

Stopped at the nearby Staithe and visited The Sutton Staithe Hotel. The meal was very nice and the service excellent.

We visited the restaurant twice. At the beginning of our boating week on the Broads and at the end. The food was excellent and made better by the excellent service. I wish that I had asked our server her name but she said she was...

My partner and I visited here on my daughter and son in laws recommendation. Have to say they were right, the staff were friendly and efficient, the food was freshly cooked and such good value. It's a pity we live so far away, would definately...

Found this delightful place whilst in the Norfolk broads, had a coffee in the mor j h and wen back for lunch, staff friendly, Covid restrictions in place, food was amazing and a stunning view while we ate. Would definitely go back

We have just been and had a lovely meal at the Sutton Staithe Pub, the food was excellent and the staff were really nice and very polite, they had a good choice on the menu including a good number of vegetarian meals. Well done to...

Be careful at this bar. Hand sanitizer outside, no track & trace when you went in. No social distancing inside. Bar staff bringing card machine to each table no cleaning of it. Taking cash but not washing hands afterwards. Handing drinks over the bar although...

We attended the restaurant for a meal on the last night of our family boating holiday. The staff were really attentive and friendly. We sat on a lovely round glass table and we’re served by a young boy and girl who were both very chatty...

Be very careful booking a party at this venue as the owner likes to have your money for nothing !! Had an enjoyable evening and was told on the evening by staff that they have only catered for 30 people for food we paid for...

Came on Sunday for carvery. We were the only ones so got there first. Lovely lamb and roasties & VEG. Enjoyed it very much. Lovely spot to sit outside

Many items we would have chosen from the menu were unavailable. My husband’s starter of Mushrooms in Stout and Stilton was just mushrooms in a vast quantity of melted cheese - a heart attack in a bowl. My son’s sausage and mash looked like something...

Rang before we went as it was Bank Holiday Monday, told no problem seats available, arrived, half a dozen tables outside only one with an unbrella. Patrons leaving that table and patrons from another table soon moved to be under the umbrella as it was...

So, we ordered 3 meals, all three meals came not as ordered, the stilton sauce turned up as peppercorn sauce, mushroom turned up as peas, chicken nuggets turned up as cheese nuggets, both steaks came as medium rare as one was ordered as medium and...

We paddled here a few times from a holiday let in wayford, enjoyed a pint then paddled back. Beer and cider well kept and reasonably priced.

Went to Sutton Staithe Hotel for a drink there was nobody behind the bar so we waited and the queue got longer until a young lady arrived and started serving but then a bell rang so off she went to serve food then returned and carried on serving. The next time we went we were having a Carvery we found a table in the Restaurant and I went to get the drinks and order the food again nobody behind the bar and so it was as first visit, I was so long getting served my wife came too see where I was.They are definitely understaffed.

Wow what can I say, just had a meal off the new specials menu at sutton staithe hotel. it was fantastic! So the normal pub menu is still there you know burger and chips fish and chips and so on, nothing wrong with that. Now there is a new look hotel with a fresh specials menu, highly recommended. I had the salmon, it was a beautifully well balanced meal, with flavour complementing everything on the plate, it was a sensation meal to eat. I didnt pre book the restaurant so couldn't get a table, I was happy to eat in the bar, however this quality food deserves to be eaten in the restaurant!

stayed for 2 nites, room 9 , very clean large room sleeps 4, breakfast was huge,the young man who cooked it for us deserves a pay rise!! and it was included in the price. we ate here both nites and couldnt fault any of the dishes we had cooked to perfection.this place is a hidden gem , will stay here again next year when we visit the broads

Fantastic food great choices Beef Lamb gammon turkey also Chicken pie roast potatoes carrots cabbage cauliflower peas Yorkshire puddings sausages what else could you ask for. Choice of gravy and lovely horseradish. Also great choices of deserts. Very reasonable price. We go every year when in Norfolk.

After a good review regarding the Sutton Staithe Hotel that I wrote earlier this year, my wife and I decided to return for the Sunday carvery. On arrival we were told that once again the Carvery was shut and no longer operating, but we could still have a Sunday roast in the Restaurant. We were shown to a table in a very stark and impersonal dining room and got chatting to the people on the next table who informed us that they had ordered the Roast dinner almost an hour previously and were still waiting!! We browsed the menu and also wanted the Roast, but were told that it would be a 1 hour wait so we chose the Lamb Shank from the standard menu instead. Just as we got our dinner the waiter informed the people on the next table that the would be NO roast dinner so would they be kind enough to order off of the Standard menu, which they did. Our dinner was very good quality even though it to nearly 40 minutes to arrive at our table and the people on the next table still had not got any food!! The only saving grace though all of this was the young waiter who although on his own without any any help managed to keep a pleasant and friendly manner throughout. If this the way that the so called senior management run their kitchen and hotel then they will lose a lot of customers and do not deserve to stay in business. This would be a shame as we have used this establishment many times over the years and have watched it go downhill. I will not be re visiting this place until it has improved drastically. Not recommended for lunch unless you have about 3 spare hours..:(

We enjoyed a nice meal on Sunday evening with a friendly helpful young lad as our waiter. Made up for experiencing a most miserable unfriendly female bar staff in the afternoon.

Despite warm smiles from the staff the wait was long for the main course on a quiet night and when it arrived the food was cold. Staff training evidently poor, almost like Mum and Dad had the night off and left the kids in charge. We will try again another time.

Lovely little bar in Hotel / Restaurant situated by the water & boatyard and just a short walk from the local petrol station / general store. Staff were friendly and efficient and very welcoming. With seating both inside and out, it's an ideal place to take a break from the boat and have a relax.

Have eaten at this hotel many times over the years while on boating holidays and it never disappoints.

On a one weeks Broads holiday we moored up at Sutton and looked forward to a meal at the pub before the England W/C game against Tunisia. The pub advertised that they were showing the game in their function room. We arrived 45mins early to get a seat, only to find a guy putting bin liners up to stop the sun from interfering with the picture. It didn’t work, the projected picture was in unwatchable.

On our journey around the broads we came across this little treasure last year we never ate last year that was our mistake called in again this year and wow I ordered the vegan sausage and mash with veg it really was amazing the portions were great and the quality was exceptional definitely value for money. Can't wait for next years holiday now we'll be back x

There were 4 of us that had an evening meal tonight and it was brilliant. The food and service was excellent. We live in the area and brought friends. This was our first visit but will definitely not be our last.

I cannot fault the SSH. They are so accommodating. Friendly, helpful and very good value. Breakfast sets you up for the day and burgers are awesome. Great for boaters or just a relaxing few days away.

Moored up and actually managed to get a mooring with electricity, they are not as available as we were lead to believe. Popped into the restaurant for dinner. We have a fussy child that will not eat chips (not a bad thing) so when we ordered his fish we asked if they could substitute the chips for rice or garlic bread. When it came out they gave him both excellent. Really nice Waitress warm and welcoming and great mooring. Yummy, filling, great food. We will be back

It is with great pleasure I write this review. We made the short trip on our boating holiday from Neatishead across Barton Broad and on to Sutton. It was Sunday so we decided and after reading many reviews on T A. to try this establishment and form our own opinion.

We have been here several times and have always stopped the night before we have had to take our boat back to stalham. Great beer, excellent food, friendly staff and locals. Dog friendly and a warming open fire. A great place to stop if you are on a boat, good fishing and quiet. If you are on a day out nearby it doesn't get much better than this for good quality food and they don't skip on portions.

Had a carvery today sun was OK meat was tender very good selection of veg but at ten pounds a head rather over the top for the area.Will not be back.

Friendly staff, great Guinness, and roaring fire. And it’s happy hour 5pm -7pm Sunday to Thursday even with out happy hour still a great place to come and enjoy a drink or food and looking at the river and boats 🚣‍♀️

We visited for a Sunday lunch but, unfortunately, wouldn't return. The "lad" serving tried his very best - and if "trained" he could be an asset elsewhere - but otherwise they fell far short of the standards you reasonably expect. Trying to find the positives...

My wife and I pulled into the Mooring at Sutton Staithe on 20/10/17 to have a meal here for our anniversary as it was our last night of the holiday as well it was handy for getting the boat back to the boat yard the following morning. We booked a table for 6.30pm...the menu wasn't the biggest but I had the pie of the day which was Mince beef and onion with Mashed potato and peas..My wife had battered halloumi with chunky chips..I ordered extra chunky chips on the side as I have a big appetite and wasn't sure what size the main would be...well when it came I realised the chips may be a challenge as the meal was a very nice size portion...really tasty and worth the price..my wife was equally satisfied with her portion and had to leave some chips. The waitress couldnt do enough for you and the real ales on draft were spot on. All in all a great end to our week on the broads and would go here again next time. Tip: if your wanting to moor here I suggest getting there for around 2pm latest as its free mopring and fills up pretty quickly. Especially if its the lastnight for boats going back to Stalham. Fishing great here too.

First visit for quite some time to what has always been one of our favourites on our many boating holidays on the Broads.

The Sunday Carvery is no longer, and as a local we relied on it regularly. You can get a normal...

A very nice bar/eating area. Decor smart, modern and clean. Rooms reasonably priced, some of which have been recently refurbished....

Just in need of a couple of refreshing pints of something normal, so toddled to the SSH. Not that long...

A brilliant last night to our boating holiday last Monday. We weren't planning on stopping long but ending up there most of the evening due to the welcoming and very friendly atmosphere. Amazing food, great beer and very helpful staff! Nothing too much trouble.

Had meals and drinks here on our last night it's a nice little pub by the river and we enjoyed our meals and drinks only think that let it down a little was having to wait a hour before we were allowed to order food and not knowing if they would be taking anymore orders when the time arrived then one of the choices was unavailable other than that enjoyable. Would recommend and would call again.

No haber ido por un año o dos y después de haber escuchado un reajuste y decoración ha tenido lugar estaba muy ansiosos por visitar de nuevo, mis hermanas y yo conocimos para el almuerzo y nos fuimos y tenía un aspecto poco alrededor. Bien, triste informar que aparte de una habitación recién decorado de boda 'el lugar nos parecía y parecía como descuidada y en mal estado, ya que siempre tenía, no entiendo cuando en una localización privilegiada más no está hecho para hacer de este establecimiento más tentadora.

Frequented on Sunday around midday. Literally stopped by chance as the group was hungry. Quick service, polite and friendly and we're eating in less than a few minutes. Food was amazing. The carvery was generous, every extra you could think of. Will definitely return when passing. If your on your broads holiday the boatyard offers 24 hour free moorings. Please do not be put off from what you see, staff couldn't be more apologetic about renovations. Job well done!

Arrived with over 25 members of our car club and had two large tables waiting for us.We had the carvery with large portions of meat and a great selection of vegetables all of which were done to perfection.The chocolate fudge cake for dessert were yummy and came quickly even though there were a lot of us.Would recommend the place to anyone in the area and would imagine it will only get better as the place is undergoing a refurbishment

Don't let the looks fool you, this is not to be missed! The building is slowly being refurbished but the friendly staff and amazing food more than make up for it. I had a burger with Stilton cheese and it was dripping out as I picked it up. I'll definitely stop for another next time I pass! And a nice quiet drink in the front patio area surrounded by the flowers in the garden was a great end to the evening. Proof that you should never judge a book by the cover! ⭐⭐⭐⭐⭐

Nowhere else around to cater to river tourists and this place closes the kitchen between 2pm and 6pm. It's a hotel. Probably about 4 or 5 people had tried to get food. Something wrong with the business model.

Stopped here on holiday for a drink and a bite to eat, and found the whole experience to be fantastic. There was a great selection of local ales, the food was fresh and tasty, and the staff were helpful and welcoming. Dogs were welcome inside the bar which was an added bonus.

We went here as it is on the door stop and couldn't be bothered to cook. It was lovely food. Could not help but pile up my plate at the carvery as all looked so nice....and could not believe myself when I ate everything!!!!! bill for us was £26 and we had 2 carvery , 2 desert, 2 soft drinks. so good price. As they use there function room for this it would be a great place to go for a big group booking. only serve between 12-2.

Food excellent, portions more than enough. Staff friendly. Location fantastic. However the room was tired looking, silly light being hidden by four poster bed. Mirror in completely wrong place back of door while plug socket other end of room. Mirror, & lights need to be together so one can see. Faulty towers comes to mind with décor. People banging on door asking if we are staff! Whole place needs re vamping to be modern. But in fairness was clean &bed comfortable. Wouldn't go back to stay but would eat there again!

Sunday lunch was delicious and great value for money. Couldn't fault the staff at all! Really polite, friendly and very helpful!! We also went back on Monday for lunch the portion sizes were big especially the kids size, it could of easily feed 3 children! My texan BBQ sauce, chicken burger was swimming in sauce (the only fault I can say) after ditching most of the sauce the burger was nice and the rest of the family enjoyed their meals too!

Great place to stop for a good quality pub meal. Staff were helpful, manager/ owner very polite and helpful. Generous portions, dog friendly. The only downside is getting to it if your in a boat as mooring is limited - best grab the first space you see and walk rather than lose it!

We'd just collected our boat for our week on the Broads and decided that the Sutton Staithe Hotel would be our first holiday stop off for dinner. We weren't disappointed. A nice selection of beers and a varied menu. We had the excellent fisherman's pie and delicious ciabatta chicken. Very warm and friendly service, light banter between the staff and traditional pub environment all made for a very enjoyable start to our holiday.

Attended on a day a wedding party was also occuring, resturant was closed for a short while to deal with wedding. This caused a little chaos and i feel should have been clearly noted in a sign on the bar etc. However, when we did get sorted, food was nice and in huge portions.I would definatly return

Me and my other half are within walking distance to Sutton Staithe. We go often, Wouldn't call ourselves regulars. Just often enough to appreciate it.We love having starters and a main. Were more savoury people than sweet. I love the chicken liver patè. Think the portion size is perfect and the toasted strips of ciabatta compliments the dish. My other half does struggle to find a starter on the menu but has had the devil's crayfish in the past when you had it on the menu. My particular favourite is chicken ciabatta that you have on the menu. It's a lovely chicken in what I can imagine is a salsa covered in cheese on top of a slightly toasted pieces of ciabatta. It's accompanied by chips and salad. I think it's a fantastic dish and very unique as I haven't found anything like that in the area. My other half loves the sirloin surf and turf. Cooked to perfection with accompanying tomatoes,mushrooms, chips, salad and scampi. The kitchen staff really do know what there doing The service is fantastic. The waiters are charming and polite. They look after us very well and have done since day one. The selection of beers are fantastic. My particular favourite is the landlords brew. Can't remember what it's called. But I think that's the point. Its an amber bitter with a very hoppy note. All in all our experience has always been great.

Visited on our fist day on a broads trip and had a great meal. Four of us all served the same time with hot quality food (large portions of fish and scampi). Visited again on the last day as mooring near where the boats have to be returned, again, not disappointed. Great food and lovely staff. Met some really nice people with their dogs. Will be going back

Dogs allowed in the bar two rooms, lovely seating area outside, staff very friendly and helpful, owner very welcoming. Steak suet pudding very nice cooked lovely. Chicken stack was lovely so tasty cooked lovely. Toilets very basic but clean. Beer prices average.

The pub is ok, but unremarkable. The restaurant is above average, and the staff are are helpful and friendly. It wouldn't be my first choice for an evening's drinking, but if you want a good meal, in friendly surroundings, you could do a lot worse.

Architecturally the Sutton Staithe Hotel is extremely unimpressive if you approach from the river, as many will, since there's a large extension in the style of Portakabin - but when you reach the front it's beautiful, so please keep going!This was our first meal at the hotel, though we'd previously stopped by for a drink. We enjoyed the simple pub fare on offer, choosing a Cheese & Bacon Burger and a grilled 'Chicken Stack', breast of chicken covered in bacon and smothered in barbecue sauce. Each came with a generous helping of chunky chips, a small pot of coleslaw, and a salad garnish.Both meals were very tasty and rather filling - we regretted having shared a portion of garlic bread to start. Dessert was out of the question!With 2 pints of Adnams the bill came to just over £31, which we felt was reasonable given the portion sizes. Although it was a Monday the restaurant was busy, and not having booked we were lucky to get a table; nevertheless the service was very good.

We stopped there for lunch when we parked the boat at the boatyard, it's really close. We sat outside as it was a nice sunny day, the pub and building looked great and well kept. I had the fish pie which was a very big portion and tasted good, the only thing i didn't like was a thick layer of melted cheese over the top. I would have stirred it inside the mashed potato or just scatter a bit over the top. But overall it was good and great value for money, i would reccommend stopping there when on boating holiday.

Revisited at lunchtime for a drink. Staff polite although dogs are more welcome as you have to step over them. It is badly in need of a good deep clean and refurb. Ok for drink but don't think I would like to stay.

Myself, Husband and 2 Children (age 11 and 9) had an evening meal hear during our recent hoilday on the Norfolk Broads, at the time of visting the restaurant was empty, we were put in a smallish side room, the service did start off ok, however during our meal a group of around 20 men were seated in the side room with us (despite all other areas of the restaurant been empty), I understand the staff cannot be blamed for the behaviour of this group of men (bad language, loud, rude etc) however why seat a large group of men in a side room with a family with young children??? The food itself was below average and the service turned for the worse as the evening progressed. Overall very dissapointed.

We have dined here many times over the last year when in the Area and never left hungry or disappointed . We ate a lovely supper last week of homemade soup ( and like a previous review it was a thicker soup but it tasted lovely and not a bowl of water!) Hubby had pate which was gluten free and as a newly diagnosed gluten intolerant he was delighted with , the chef was very helpful in accommodating him and he had gluten free fish and chips as a main . I had the chicken pasta and it was also lovely -we were so full couldn't manage dessert although hubby was tempted by a slice of gluten free cheesecake which was doggy bagged for us to take out!attentive friendly staff as always Looking forward to seeing what changes are made by New owners but don't lose its old world charm and fab food please! We will return

I haven't been here for a few years as it's been going downhill for a while, but I'd heard the place had new owners so we thought we'd give it a try for lunch. It hasn't changed much yet décor wise, but the food was good. I managed to speak to the new owners who seemed very nice, I was told improvements have started behind the scenes, fixing the roof, kitchen work, the bedrooms etc. But as it's a big hotel-restaurant it will take time to do all the work, but it looks like it's definitely heading in the right direction, they were also talking of special events including live music, you've got to applaud the new owners for taking on a big job like this, but after talking to them they seem up to the job and good luck to them! But back to the food, my wife and I both had the Lasagne and it was good, and a decent sized portion it was too! We also had a bottle of Chateaunerf de Pape which was lovely.We will definitely go again soon and hope to see even more improvements!

called for drinks and meet up with an old friend. The young lad on the bar was particularly helpful and friendly. What a pleasant lad who not only welcomed us and had a conversation with us but went out of his way to help an elderly chap who needed some information. A lot of people would have palmed him off but this lad went and found out what was needed and provided it in such a patient and professional way. He should be well recognised by the owners for his attitude. Unfortunately I didn't catch his name but he likes Chilli and Lime Popcorn. That should narrow it down. A wonderful young chap. Please give him our thanks and regards.

As regular diners at the Sutton Staithe during our several boating holidays each year we were alarmed to read some of the recent reviews of the restaurant since the new owners moved in. However, we had an excellent meal as usual. We were warmly welcomed on arrival by the barman/waiter, who was doubling up on a very quiet night and remembered us (and even our favourite table) from previous visits.Our steaks were well cooked and portions were, as usual, ample.The service was cheerful and friendly and we left feeling relieved that one of our favourite spots on the Broads was still well worth a visit.Let's hope the early 'teething troubles' other reviews mention are now well behind them.

Last night of our first boating holiday of year. Service was good and quick. Food was great even let me make up my own meal as there was nothing on menu I wanted (I'm fussy)Extra gravy etc no problem and desserts also excellent. Would recommend to all. Thxs guys!

I was in a party off 15 people, our organiser had ask the owner to put us in the main restaurant, at the time the owner could not of been listening to him, as we were put in a freezing cold room with no heating at all , and no people around us, so not much atmosphere . Apart from that we waited about 80 mins for are starters to arrive , one person had ordered the soup, it was solid, the spoon stuck up in the middle and was not going anywhere, there was no ham in it either, just mashed up peas , when the person complained about his soup the waiter was livered about this, and stormed over to him and snatched the soup away from him and stormed off, came back about 15 mins later with no apology at all, the soup was still the same, the waiter had no manners at all, he must of been the owners son, like farther like son. One of the guests main was about 20 mins late after every body had there meals brought to them, there was no apology at all, the waiter could not care less, the other waiter was brilliant he was how a waiter should be. our organiser spoke to the owner in the end as we could not stand it any longer , the owner said we shouted at him, this was a complete lie , he said we had up set the chef, as we complained about the soup, in my opinion i would of sacked the chef, if you cant make soup, i would of thought, he can not do much else . My peas were from a can and my tomato was black. The owner lost his temper, as we dared to complained about the room and the food and ask us all to leave , the bill came to over £400 he ask for that, not many people wonted to pay, as he was so rude and would not let us finish are meals as people in our party were still eating. He did not say sorry at all, I do not recommend this place at all

Was looking forward to a good meal with friends but that wasn't to be . room was cold and uninviting ,Pea and ham soup ( extremely thick) our spoons all stood upright like soldiers on parade with 1 spoon lasting upright for 5 minutes. the main meals arrived and we surprised that they were nice size portions and edible. The staff seemed young and inexperienced with customer service but at least better than the elderly man who was by all accounts the owner. We paid left and wont be going back not a good place.

Me and some friends arranged a meal out ,but things didn't go 2 plan ,I must say it was the worst meal I have ever had ,the service was slow,and as 4 the owner he needs 2 learn how 2 talk 2 customers

15 of us went for business meal, looking at doing this regular. When booking we asked to sit in the restaurant but instead were in a back room where stacks of chairs were stored, it was that cold I didn't take my coat off. Starters had a few issues like the soup the spoon stood up in. One person got his main when others were half was through. Had to ask for napkins. When we complained we were ordered to leave by the owner who was not willing to hear any criticism. Such a shame as food was good when they got it out and waiting staff could not be faulted.

The Sutton Staithe Carvery is of a great quality, and is also extremely reasonable. The meat is carved for you, but the helpings are generous and you can ask for more without feeling like Oliver Twist. The veg is always lovely and fresh. Excellent all round and great value. Next trip there is Mother's Day, but but in-laws eat there 2 or 3 Sundays each month.

Our local community group had it's late Christmas Lunch there, was very pleased with the room lay-out, very pleased with the service and the food was plentiful and satisfying, Only criticism, it could have been a bit warmer in there, but it was a very bad day outside,

After I had booked FIL said he had had a negative report, so a little dubious as we were also taking our son his wife and small child, how wrong can some people be, we were very pleasantly surprised not only on the quality of the food but the quantity. Two of us had ham eggs and chips, one had moussaka, one lasagne, one fish and chips and our granddaughter had fish fingers, potatoes and peas. It was a very quiet day and we had one of the small rooms to ourselves, very pleasant overlooking the river. All in all we could find no fault with the food and the service, and will most definitely be returning.

There were five in our party and from the moment we arrived the waiter was friendly and helpful. Our daughter is Gluten and onion intolerant, so dining out can sometimes be difficult. The waiter was very helpful collaborating with the Chef to make sure none of the ingredients would upset my daughter.The selection was fantastic, the portion sizes were generous and cooked to perfection, we all left completely full and content.

Visited with my sister during an exceptionally rainy afternoon in August. We had a couple of drinks in the bar in the late afternoon/evening and picked up some menus. The barman asked if we were ordering food, we said we were but wouldn't want to eat until about 7. He took our order then and then brought the food at 7pm on the dot. The staff were friendly, polite and very attentive. The homemade chicken pie was exceptional and the moussaka very authentic. Would also recommend gingerbread cheesecake! A great atmosphere and fantastic food. Can't wait to visit again next year thank you.

Food was very good but if busy they do seem to be a little disorganised. But when the food finally arrives it is plentiful and well cooked. Always book to avoid disappointment.

Excellent food, large portions and good service. This was not our first visit & it wont be our last.

Sutton Staithe Hotel is well situated for a captive boating clientele, being next to the moorings. Looks great from the outside & kids loved the outside playground around the back.We booked in advance, happy to fit in with the ebb & flow of evening trade, but unfortunately we were seated in the bar area, rather than restaurant. This wouldn't have been an issue if it hadn't been for the local bore & his poor choice of language which wasn't suitable when my 3 young kids & wife are sat 4 feet away making us all feel very awkward. Thankfully 'Mr Big Mouth' soon had his fill, gave everyone a 'high-six' & left to resume his banjo playing somewhere on the river.Having ordered our food, we were informed we might have to wait 35 mins, which is fine, but in reality closer to an hour. Not off to a great start, but when the food did arrive, it was actually quite good! Kids meals were hearty & good value. Adult meals were traditional pub fare (steaks, burgers, lasagne, cod & chips etc), but tasted really good & again hearty portions.My gripe on service was when I tried to order our food & drink, the girl behind the bar kept getting distracted, cutting me off in mid-flow & having conversations with other people, which gave the impression she didn't really care too much about me as a customer.If Sutton Staithe Hotel had local competition they might struggle, but I don't think they do, so make the most of it, enjoy the food & run quick if you hear a banjo!

Went here with my young children and friends. Nice play area out back for the children. Good drinks. Large area out back with game machines and 2 pool tables. Good service too.

What a very pleasant friendly man serving behind the bar. This is the 3rd visit in two weeks and this gentleman has been the best bar man that we have come across in Norfolk. With a member of staff like this keep hold of him.

Had an excellent evening meal, best pub meal during a week on the Norfolk Broads. The presentation and content of the crab salad was brilliant. Limited moorings, need to arrive early.

Stayed and had Sunday Lunch here. Food was lovely and plenty of choice. Would recommend this establishment. May need to book at busy times.

Came in for lunch and then again for dinner whilst moored at Sutton Staithe. The portions are huge so you don't need a starter. My husband was defeated by his steak and Guinness pudding. I had the 8oz home made burger which was possibly the nicest burger I have ever had. At lunch we had the fish and chips and the Stilton and ale mushrooms both delicious. The hotel doesn't look very impressive from outside and first impressions inside are dated and gloomy. However, it is well worth coming in. Very busy on a Wednesday with many locals inside.

We first visited here 3 years ago and returned as part of our Broads holiday as the standard here was excellent, we were not disappointed as once again everything was still excellent. we were shown to our table we chose our food from the specials board and once again were delighted this restaurant gets very busy so booking is advisable

A very cosy pub in the winter and a very nice place to sit and watch the boats in the summer, Sunday roast is just great, and evening meals are really nice also with lots of choice. staff are friendly and helpful.