Based on 1.444 opinions finded in 3 websites
Based on 1.444 opinions finded in 3 websites
Opinions
Friendly staff, cheap alcohol and big outdoor space
Paul Durie . 2024-10-31
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Lovely Wetherspoons branch, on the site of the old Odeon cinema on Penge High Street.
Gemma Dillon . 2024-10-19
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It's an old gits pub.....not many young people venture in. Popular with local alcoholics due to its cheap prices. Beer is well kept and the pub is clean and spacious. Good range of ales. Update.....I've had to down grade to three stars, the pub is not very clean now and the toilets are usually unpleasant, many of the clientele are old men who seem incapable of aiming at the toilet. The bar often runs out of the more popular real ales and the guests beers are often rubbish. As for 'Fish Fridays' it's more like 'No Fish Fridays' with stocks running out.
JRB . 2024-10-19
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Food basic. Real ale normally excellent.
Andy Braben . 2024-10-18
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Beer quality getting worse if the beer you drink is on
Dave . 2024-10-11
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Fantastic breakfast superb service and excellent prices
Derek Roy . 2024-10-10
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The last time I came my order took 45 mins then came out stone cold. I didn't want them to remake it as everyone i was with (who ordered either before or after me) had all eaten. The server helped with a refund (she was lovely) but then asked if I wanted a free dessert, to which I answered no sorry I'm diabetic and she asked if i was sure (made me laugh but others might of reacted different) And what I've heard the kitchen staff say first hand about rodent pests, I'm not eating here ever again I once came here on a very hot day, after pushing my partner's wheelchair all day unbeknownst to me I was suffering heat stroke. I walked outside to get some air, came back in and passed out on the floor. What I presume was the manager then said "no one give him anymore alcohol". I rarely drink and had none that day. I was left on the floor until I came to where I had to pick myself up! No help offered no one from the staff asked if I was okay...
Max Finney . 2024-10-08
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Cheap and cheerful and the staff are great
Nab1uk . 2024-10-08
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Nice food, reasonable prices, cheap drinks. Need more bar staff though
Yvonne Barker . 2024-10-05
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Was simple but effective food ...good price bar the desserts ..waiting staff seemed a little off but we all have bad days
Jacqui Charlton . 2024-09-28
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Very Good OG JD Wetherspoon. Nice food and cheap drinks.
LS . 2024-09-24
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Had breakfast and lunch here. The meal was good, customer service could have been better but it was ok.
Tanisha Thomas . 2024-09-23
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Nice big floor with plenty of seatings and I love the beer garden at the back. Ales are always in good condition. We were there to have a drink but the atmosphere was very good so ended up having dinner there. Good service and good staff not moody like other spoons. Keep going good job guys.
Win Task . 2024-09-17
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Great food and great service. The tables are always sticky, including there's a lot of Flyes up the back of the pub Which nobody wants when you're eating food. And the burger buns are getting too small They've changed the size for some reason. People say the Weatherspoons is only good for alcoholics due to cheap beer . plus today the 14/9/24 The service behind the bar specially of the woman And the red top was Specially was I don't really care About the customer i'm going to get rid of all these classes and walk past him again and again until he actually Asking anyone going to be serving, I am quite a few people stated.The same thing there all the time.The service behind the bar.His getting worse except one guide.That's been there for quite a few years.Even the Manager is even if a butting about serving certain people.Because it seems to be a lot of time out of there time.
Paul O'shea . 2024-09-14
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Nice on a summers day sitting in the garden area staff friendly and helpful
Raymond Lathrope . 2024-09-13
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Excellent service Excellent food
Nicki Tarling . 2024-09-08
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Not bad at all for a dingy looking wetherspoons. It might not look that great inside, dirty with a strange layout of seating and dark, but it makes up for it with the surprisingly nice and tasty food and of course the nice cheap alcohol. The garden makes it alot better as it is nice and spacious and it is very nicely decorated with flowers so at least it's more attractive there. Plus, another surprising thing is that the atmosphere is always so calm. I've never witnessed anything other than a calm atmosphere in this place. It surprises me because I've found that consistently. Not bad
Dagas88 . 2024-09-07
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Food took a while to come but was worth it
Ace Rimmer . 2024-09-04
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Great Friday fish ans chips meal
Vicki Baker . 2024-09-01
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A senior member of staff refused to provide hot water to heat up breast milk under "health & safety law", however she was more than happy to try make me to buy a coffee, but only give me hot water. Unfortunately due to the cost of living my partner had to breastfeed in the toilet, Ashley did not feel comfortable to do it in front of a pub majority of men the law is: your only allowed to serve drinks and food for 4 hours if you CAN NOT PROVIDE HOT WATER
tom mason . 2024-09-01
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Service very good but food coming out of kitchen slow so 4 people had cold steaks, waiting for the 5th person's chicken wrap.
Claire Burrows . 2024-09-01
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Staff are always friendly. God place to have a catch up. Also, they have a varied menu and reasonably priced.
Adrian Miah . 2024-08-28
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Not happy very noise crowd sitting near us outside was glad to leave. Lunches are nice and without noise crowd would have been nice
susan h . 2024-08-27
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I was in the weatherspoons in Penge today at one o’clock with friends for lunch . A beautiful young man of colour served me well educated voice and very kind and professional his parents must be extremely proud of him . Thank you for serving me what a beautiful young man 🙏
Joanne Veal . 2024-08-23
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Went to Moon and Stars in Penge. I am in a wheelchair and I am always very happy to eat and drink inside as it is assessing. We have just discovered the great garden at the back of the pub. Fully accessible for me and the garden is flat with plenty of room around the tables. my family and I had a lovely lunch and a couple of drinks in the warm sunshine. Well done Weather spoons. We really enjoyed our time with you
Christine K . 2024-08-19
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Staff clearly over-stretched and fractious, but the ale quality was good.
Toby Kirby . 2024-08-13
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Love this place. I am in a wheelchair following a stroke and this place made me feel ordinary again. I could go out without feeling awkward. I enjoy the delicious food especially the chips.. Staff are very helpful.
Christine Kormendy . 2024-08-06
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This pub is a very friendly place. The food is good quality, I had the American breakfast and was pleased to find the sausages were very tasty. It's a comforting space in the individual table nooks. The drinks came immediately and the food arrived not long after. It's child friendly and the prices are very competitive. Thoroughly recommended.
Guy Gibson . 2024-07-25
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Now officially my second home. Only recently introduced to weatherspoons by a friend and am blown away by it's pricing, courtesy of its staff and the efficiency of how the whole place works
Joe Pires . 2024-07-21
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Cathedral is probably a little strong but there is something incredibly spiritual about this particularly boozy house of worship. Yes, the staff aren't going to win any awards for customer service, and certainly no spelling bees, but they do turn around drinks quickly and THAT WILL DO. A polestar to value based tipsiness, I am proud for the part I have played in their success - long live cheap pints, lads.
Sacha Fernando . 2024-07-19
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Fantastic food and good atmosphere
Scott G LOL Holroyd . 2024-07-18
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The customer service was really bad and was rude to us.
Manu Ajith . 2024-07-11
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Came in here for a breakfast with my hubby. Went for the small breakfast which was very tasty and 2 slices of toast that came with anchor butter and a small jam. The staff were very friendly and helpful and the pub and toilets were very clean. Will definitely be back for a meal and as for the prices they are unbeatable.
maggiecat . 2024-07-06
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If you want to meet the end of the world go there. The staff just about want to be there. The management even worse. And the food........no comment.
Adrian T . 2024-07-04
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Can't complain much about food, worth the price, but can't imagine the food being UPF free.
B P . 2024-07-02
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Nice bar usual slow spoons service
steven fells . 2024-07-02
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Absolutely love it. Raised dining area, long bar, family booths and little nooks and crannies for anti-social types like me. This will be my new regular when my current one closes, and I'm starting the transition now. Firmly established now as my go-to Spoons
Mark Donaldson . 2024-06-29
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Great looking place, nice seating outside, great value for money, steak very tasty, would definitely recommend.
Stanislav Pompura . 2024-06-26
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Nice pint avoid early afternoon
kevin mcmahon . 2024-06-25
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Lovely people staff are very helpful friendly and it's a very nice ale
Steve Lindley . 2024-06-22
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Been a few times now cheap for a reason, Absolutely awful some members of staff and service. No hair nets when food is being presented and one staff member had her long her down. The best part is over hearing the actual store manager of this weatherspoons talking bad about a customer to another customer and it wasn't nice words either (will be going to someone higher about this) was shocked that the business of a customer was spoken about to another customer with everyone hearing it! And they even have a poster displayed saying its nice to be nice!
Mysterious ways . 2024-06-08
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Sad that there are no longer any parking facilities. Roads in the area are full of yellow lines.
Melvyn Harrison . 2024-06-05
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Terrible service even by Wetherspoons standards - staff happy to have a good chat behind the bar while people are waiting.
Daniel Macfie . 2024-05-22
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Dirty tables. Forever for burnt food to arrive, was not even busy. Definitely gone down hill. No longer worth the price. Non proactive staff.
Leroy Bishop . 2024-05-19
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I wait for my order for 45min. Its not acceptable. And really disappointed
Liu AR . 2024-05-17
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My first visit to this Weatherspoons,all round good service & great traditional breakfast
Terry Hughes . 2024-04-25
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Setting a bit dark. But brightened up by amazing customer service from a lady called Liana. An amazing member of staff, nothing I requested was too much.
Ayesha Alleyne . 2024-04-23
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Been coming to this spooks for years and never once had such good service as I have today! Keith the new fella is brilliant rest of the staff need to take notes!
Joshua Collins-Latham . 2024-04-16
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One of the better Wetherspoons in London, mainly cos there's a magnificent lion sculpture in the main bar area, a ludicrously long bar and a giant outdoor seating area that might even match for size that of indoors, and the space indoors is large! You can expect the usual fare, you can order via app but there's never much of a queue at the bar, and being a Spoons, there's always a decent selection of keg and cask ale available.
Neil Walsh . 2024-04-08
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Normal Wetherspoons, busy, helpful staff, cheap drinks.
Keith Spink . 2024-03-31
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I went to this Wetherspoon today with my son snd two daughters for a long awaited meet up. We all ordered medium steaks. They came back with the blood running out of them. I called a waitress who was very apologetic. Took all plates away and brought the steaks back CREMATED and tasteless. My son left without any dinner. We wrapped our steaks up for my dog. Then bought Chinese takeaway.
Julia Mummery . 2024-03-29
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Wasn't busy, waited linger than usual for drinks and when food arrived it was barely warm, had an appt so didn't have time to askfor a fresh lot
Carol Taylor . 2024-03-28
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It is a Children friendly place , with polite helpful staff.. The food and drink is good and it was very cheap.. It was a very diverse and made us feel very comfortable.. Best place in Penge by far.. I would definitely go again
Barry H . 2024-03-27
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I honestly don't expect much from weatherspoons food menu as it's very basic but I had a shockingly bad meal yesterday. I ordered the char grilled chicken with a Mediterranean salad. The salad was fine but the chicken was disgusting and definitely not char grilled. It was slimey and had probably come frozen to the restaurant and they just reheated it. It was more like something that had been cooked in a slow cooker rather than char grilled on a grill. They should take it off the menu or change the description. I didn't eat it and mentioned to the server that it was grim but didn't expect her to care, not her fault.
L Kelly . 2024-03-22
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I went with my partner for lunch he went up to the bar I sat at the table he waited to be served other people came after him and the bar staff served them first on Wednesday he eventually got served the same thing happened today Friday in the end he came back to my table empty handed and said we are leaving. My partner is mixed race I am white he believes the bar staff are racist and so do i
Marianne C . 2024-03-22
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Average Wetherspoons, nothing about this place that makes it stand out. The only reason I visited was due to the fact it’s close to the end of the Tram!
Ian “Eddie” Stonelake . 2024-03-17
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Have been a regular in The Moon and Stars for decades. Won't be going back any time soon. Badly managed with rude and unhelpful staff. What a shame.
Fearless37086353513 . 2024-03-15
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Think it is alright, not much to rant and rave about but not much to complain about so overall decent enough to go for a wetherspoons
Micwil . 2024-03-13
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Took me mum out 4 mothers day. Staff polite and friendly, food and drinks were good. Only downside was I had to wait several minutes to get a straw aa no straws are on display
Keith Preddie . 2024-03-12
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Absolutely terrible experience. There was a bunch of children doing a quiz taking up loads of tables and chairs. Then there was a party with children running up and down the place screaming and climbing under tables!! The whole evening was ruined. Regulars were looking for seats but were unable to find anywhere due to the kindergarten that was taking over the pub. Disgraceful..... its a shame because the food and drink were excellent.
terri p . 2024-03-11
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Cheap and cheerful. Average food, good price
ify . 2024-03-07
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Lovely Pub and great place to meet up.
Russell Ockwell . 2024-03-04
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We walked in and Claire was the host with the most. Uplifting funny personally. I would definitely recommend coming here.
Bonnielee Martin . 2024-03-01
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Lovely establishment. Nice and clean environment. Nice freshly cooked food. Good customer service. Thank you. Linda 😊
Linda Lancaster . 2024-02-26
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The food comes out to soon .I don't think that's good
Dean Downey . 2024-02-07
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Staff need to listen to customers when they complain about a bad pint rather than arguing with them 😠😡🤬
Sean Cahill . 2024-02-06
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Good food and reasonably priced drinks. However most aspects of customer service are TERRIBLE due to inexperienced poorly trained staff and deplorable management.
Tony Jones . 2024-01-30
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Went in for burns night no haggis Guinness was rotten.
lawrence park . 2024-01-27
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You can't beat wetherspoons for value. Great place to lunch with friends
Terry Youngson . 2024-01-18
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Quick pub lunch on a busy day out.well worth the money and food was good.
Sian O'Connor . 2024-01-09
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Modern Spoons - had breakfast with my son.
Foxy Bayley . 2024-01-08
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the food was good, I ordered a vegan burger, my friends had meat + drinks, the total cost was over 100f, the service was not nice and the waiters were very nice.
Tom . 2024-01-01
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I don't do negative reviews, but .... Monday night - no cider on draught. All pumps were off. Bottled cider was weak and not good. Tuesday night - my wife tried the new Ramen noodle bowl, which was described as "very mild"; it wasn't! It was far spicier than my curry. When my wife pointed that out to the staff, their first response was 'well, we cannot change it'. Very poor response. I ended up eating it and it was very spicy. Just look at online reviews for yourself; she wishes had! Staff said 'we'll let HQ know', which was no good for us. No customer service approach at all.
Paul Chiles . 2023-12-27
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Love the moon and stars se20 it's just so relaxed and friendly and great staff
G Cookman . 2023-12-24
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I came here yesterday Sat (23/12/23) for the first time with my friend. And I say this was the best experience ever! We came around 10 pmish and they still managed to serve us food. The fish and chips were soooo great. The fish was nice and crispy yet moist inside 😋 the server also managed to recommend me a red wine as I’ve never tried wine before. (I already forgot the name of it 😅) and that was great too!! The staff here are soooo friendly as well. We’ll definitely come back here again!!
J2 Official . 2023-12-24
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I drove past here some time back and thought the next time I would go for lunch, so last weekend I brought my sister. Sadly we missed the Breakfast menu as we around around one Saturday afternoon and let me say it was buuuuuuuuuuuuuuusy. I like that they also has booths, and we where about to get one, there was lots of seating, I notice someone was working on their laptop in one of the booths, so work friendly also We had to await a little for table to be clean, that may be because it was a very time. My sister went to the bar and placed the order, and they even completed my request of having bake beans with my fish, instead of peas. The food came promptly and was cooked and presented well, they also had free refills for hot drinks, tea, coffee and hot chocolate. Good desert choices also They have a very good range on their menu, you let them know of any diet conditions you have, regarding dairy, and gluten. I would recommend here to eat, I will be making another trip back very soon
Anne-Marie Nugent . 2023-12-21
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This is the best Wetherspoons in the chain. The staff are amazing and regularly arrange charity events for local charities. It has an old school local feeling from a national chain. The staff, food and locals make this a lovely family friendly environment.
Michael Gallagher . 2023-12-09
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Always good food and drinks and also great for my wheelchair user daughter as very accommodating access
Michael Brown . 2023-12-08
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Table was dirty, pizza undercooked and hardly any tuna at all in the ciabbata - very disappointing.
TRACY . 2023-12-07
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Basic environment but top notch real ale and good food. The best beer and best value you will ever find. I take my hat off to whoever looks after the real ale. Truly deserving of cask marque! UPDATE - NOV 2023 With regard to service, I would say that the level of service has dropped markedly over the past year or so. 1 staff serving a queue of customers while a number of others continue to wash glasses, replenish the optics, or simply chat! Not good enough in my view, and more than a whiff of rudeness when this is questioned. Drinks remain amzing vfm!
ROY DIXON . 2023-11-30
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Good Wetherspoons which does exactly as it says on the tin, very competitive pricing and a good selection of drink and food.
Jim Austin . 2023-11-27
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Nice breakfast at reasonable prices. Pub quiet small but has friendly staff.
Alex Beisser . 2023-11-26
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This is a really good place to go to. Always have great food & service
zoe cronin . 2023-11-19
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Friday lunchtime so quite busy. Familiar faces Thanks
Michael Taylor . 2023-11-17
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Service was shocking with barstaff more interested in Halloween decorations than serving staff. The disabled toilet was so small I only just got my wheelchair in but no room to turn properly or for a PA to assist me.
Gillian Morphy . 2023-11-14
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Had a great time. Staff very nice and pleasant atmosphere. Only went to drink there so can't coment on the food. Overall great place .. 🙂
Peter Scott . 2023-11-13
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Great prices and selection for beer, larger and food.
stanley F . 2023-11-13
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They are racist with the Latin American people, and the manager was really rood to us. We have been coming to his restaurant for a while, and today we were very disappointed. Totally not recommended.
Jeronimo Jaramillo . 2023-10-31
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Always really enjoy my time spent at this pub.
David Wood . 2023-10-30
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Really great for all the family
Sj Bfrx . 2023-10-25
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Not been in here before. The food was really nice and each item comes with a drink, which I'd wish I'd known before getting a drink and sitting down to look at the menu. There's a weekday discount too. Portion size was good The pub is surprisingly large inside with lots of seating options
Pink Slipper32 . 2023-10-24
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Nice food, took a while to come, table wasn't very clean, usually if I go to this pub, it's usually full of white, middle aged men, not very ethnic diverse for the area
Paul James . 2023-10-24
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Standard spoons, had ran out of meat sausage so had veggy sausages. They were huge!
Amy Ashby . 2023-10-13
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Best place to meet with your family or friends.
Stefan Mirchev . 2023-10-11
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Small fish and chips afternoon deal is plenty enough for an adult meal, very reasonable price, and tasty. Very enjoyable ambience and not feel rushed.
Peter John Lansdell . 2023-09-23
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Lovely place to have breakfast, lunch or just a drink. Massive outdoors area. Friendly staff and good food.
Killian Luc . 2023-09-15
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Very nice and spacious Weatherspoons Had a lovely lunch with family Will definitely be going back....... let's hope they don't shut this one down.... Well done Spoons
Garry Davis . 2023-09-11
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Massive pub. Nice place to meet with my friends especially in the beer garden. It is very pleasant. Simple and no drama pub.
Sarah F . 2023-09-10
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I had breakfast and lunch here. The food was very reasonable price wise, the food itself was enjoyable better than in a cafe. I would recommend it.
Shirley McMahon . 2023-09-07
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Nice pub and the breakfast was ok value for your money as you would expect from a wetherspoon
Mark G (VW Dub & Bug) . 2023-09-02
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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648 Opinions
Absolutely appalling service, ordered via Uber Eats waited 2 hours and then Toby Carvery cancelled the order. Up to the point of cancellation it kept saying order being prepared.
123 Opinions
Oh my goodness, what has happened to this fish bar?? Used to go there every Friday before I moved away from Biggin Hill, but what a shock I had last Friday getting fish & chips for my elderly mother. Slow service with miserable faces, very dirty uniforms being worn by the staff, hair not tied back fully on one of the girls serving. Also, a very young boy helping behind the counter, which surely must be a Health & Safety concern with all the boiling fat!!! Safe to say, I won't be returning to Salisbury's Fish Bar, Main Road, Biggin Hill again :0(
433 Opinions
This place has the potential to be a nice pub but based on my personal experience, we will sadly not be returning. It was a sunny afternoon and we decided to come to Downe Village for a nice pub lunch. I noticed there were people eating inside and nobody was seated outside. With it being a sunny day, we thought nothing of it and decided to sit in the beer garden. Within minutes of our food arriving, a black fluffy cat jumped onto the table, stuck it's bum in my face and started eating my food! I tried to shoo it off but it wouldn't budge and I'm allergic to cats. When I went inside to tell a member of staff, her response was "it lives in the garden. Just shoo it away." But it never went away so I went back inside again to tell them and it took her forever to do anything about it. By the time she came out, the cat had eaten half of my food. I appreciate there's not a lot they can do but atleast come out and pick up the cat and take it elsewhere if a paying customer complains they're allergic! Not only that, when I got home, I checked my card statement and noticed they had taken 10% service charge which wasn't shown on the receipt (only food and drinks.) I think that's rather cheeky considering there was no table service - we brought our own food, drinks, cutlery and condiments to the garden table and afterwards I even took the dirty dishes back with the cat's leftovers. A very disappointing visit.
947 Opinions
Bar staff are always on hand and helpful, but the kitchen is closed most of the time in the evenings