Based on 1.366 opinions finded in 4 websites
Based on 1.366 opinions finded in 4 websites
Nº 231 in 339 in Tonbridge and Malling
Nº 43 of 56 British in Tonbridge and Malling
Opinions
This was our second visit the first was in September, on both occasions the staff were very helpful and friendly whilst the food was fantastic. On this last visit they were packed to the limit and working at full tilt yet they were still smiling and had time to check everything was okay throughout the meal ensuring everything was to our liking, it made for a very relaxed atmosphere. The food was excellent/superb and in quantities that we were both replete before the desert and yet that could not be missed we had the crumble and brownie both were delicious. For a weekend meal I strongly advise booking a table in advance.
Kevin M . 2024-11-17
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Friendly, professional staff. A Beautiful venue and the food was excellent. We had the Thai curry, chicken burger and fish and chips ( the best fish I have tasted!)
Kylie B . 2024-11-17
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We have used this restaurant over a good period of time and have never had a bad meal. Very good food and all staff friendly and help fully. Nice atmosphere very enjoyable lunch with family.
Alan F . 2024-11-16
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Staff were very welcoming on arrival. Waitress was very helpful and informative. We asked some questions about the menu and any she couldn’t answer, she refereed to the chef and came back soon with the answers. The fish cake was a new dish to the menu and was really good. Would definitely recommend. All in all a very nice experience. Thank you.
SueWilliams4444 . 2024-11-16
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Fantastic service and food, we had a party of 10 to celebrate a 60th birthday. Nothing was too much trouble. Could not fault a thing. Resturant was clean, warm and beautiful kept.
mfarrelll . 2024-11-13
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Went for lunch with a friend. I'd not been to this Beefeater before but will definitely go again. The food was delicious and arrived promptly. Sue, our server, was polite, friendly and helpful. She showed us the best deals and took time to genuinely check we were ok. The restaurant was clean and well presented.
Helen G . 2024-09-17
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An amazing environment, filled with quality time with family, everything was perfect in this lunch at the moat however as a customer who has been here a few times, a waitress with blonde hair stopped me and my family walking back to the car park. She asked me in a rude tone shouting half way across the car park exclaiming to me if I have paid the bill. After I said yes and I had the receipt,she asked me for proof. Embarrassing behaviour. I feel really terrible in my behalf and I don't think I will be coming here again. The food was great and so was the service and environment, however to run a restaurant communication is key. I will not be returning here ever again as I am embarrassed and filled with anger. People do make mistakes but always check with your co-workers. Hospitality is a team effort.
Alessandra . 2024-09-15
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Been to The Moat on many occasions so knew what to expect - and was not disappointed; great food (wide choice of different food on the menu), local beers and great service.
Gary N . 2024-09-12
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We were a group of 7 friends celebrating one of us moving to Australia so had a long lunch on a grey Monday in September. The food was good and the service exceptional. We had a number of restaurant staff looking after us which they all did with a smile. Would definitely recommend.
Vanda J . 2024-09-10
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We had a really, really lovely meal, the staff were very attentive and we really did enjoy all the moat had to offer, anyone thinking of going should go, we have been out for lunch a few times over the last few months and this was by far the best and we will certainly return very soon.
Meander12420402332 . 2024-09-10
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Excellent place this was my first visit and won't be my last A super friendly bunch all going the extra mile to make a perfect lunch I liked that it was easy to.park and plenty of choice on the menu The garden looked superb but too cold to sit outside I will save that for next time
Pammy . 2024-07-16
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The staff are all so attentive and friendly, the food was excellent despite being so busy with two functions going on plus a full restaurant, we were all very impressed, I would just like to see a few more vegetarian options on the menu please!
KentWillow . 2024-07-14
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Great staff amazing food and service. Highly recommended. Everyone loved the good. Staff always friendly and helpful.
Ben E . 2024-07-14
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Stopped on the off chance as we were passing. Sunny garden Great beer selection Friendly staff Fantastic pie and mash! What more could you want.
R W . 2024-07-13
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Myself and six friends came here Friday 12th July for my birthday dinner, from the moment we walked in we were met with the most friendly, helpful staff. The food was amazing as always and we are already planning our next evening here. Thank you for all for a fab evening 😊
Claire . 2024-07-13
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From the moment we arrived , everything was spot on . The service , the engagement and the food was amazing ! I had a club salad , which was splendid ! The colleagues were brilliant and the landlord , Paul , made us all feel really special . What a brilliant evening at the Moat and we can’t wait to go back !!
Terry M . 2024-05-17
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Fab setting, Fab food and service as usual. Our Go-To ! I had the Bulgar Wheat Salad - it was incredible. Husband had the Lamb Koftas and daughter had the vegan burger. Clean plates all around.
rachelhancock72 . 2024-05-17
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went this afternoon lunchtime for a meal, the food was great, very friendly staff and a lovely Atmosphere, enjoy it very much
Voyager06724490787 . 2024-05-16
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As usual the Moat exceeded expectations. Lovely food, staff, surroundings. We have been meeting as a group of retired nurses for a while now in different restaurants and after Monday's visit have decided to make the Moat our permanent place.
susanmrust . 2024-05-15
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We arrived at 5:30 and by 5:45, we had been seated and had already received our drinks and our mains. The staff were absolutely lovely, friendly and efficient. The food was divine and very fair priced for the quality and quantity. We will definitely be returning.
Brooke B . 2024-05-15
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been to the moat numerous times now.service excellent, staff brilliant. manager can't do enough for you. Food always excellent. Absolute quality
robert m . 2024-05-13
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We've been visiting The Moat for a long time and spending a lot of money on every occasion, the experience which occurred yesterday has made us come to the conclusion that we will no longer frequent this establishment. We went into the bar and ordered our drinks and decided to sit in the rear garden, with many other patrons, we choose to sit in the glorious sunshine but then realised that if we are going to eat it would be best to sit in the shade , so we picked up our drinks and moved over one table to be in the shade, just as we was about to sit down a member of staff (we think he was the manager) said to us in a very rude and ignorant manner "inform a staff member before you move tables next time". We was visiting this with our elderly mother and did not want to cause a seen as this was her first visit but unfortunately this will now be her first and her/our last visit .
trevorbrooking . 2024-05-11
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Another enjoyable visit to catch up with a mate. Very friendly staff, good choice of 3 ales, interesting menu and good food. What's not to like. Thank you
Simon C . 2024-05-10
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Food was very poor the menu didn’t cover all aspects of people’s requirements ingredients were poor the value was over the food if the menu and quality doesn’t change we will not return and will not recommend it the staff need more customer service skills all bad experience and for my husband who’s birthday it was expected a little better ruined it for him
teresabN4432TB . 2024-05-08
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Have been here many times in past 2 years, the food is always outstanding & the staff are lovely. Highly recommended. Book up!!
andrewcJ4555CO . 2024-05-08
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First visit to the moat certainly won’t be our last.Fantastic food and fantastic service,very friendly informative and helpful Staff were prompt,professional and never overbearing
Richarddunn1 . 2024-05-07
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Another great experience at The Moat. Food, service and attention to detail fab as usual. Thanks to again to all the lovely staff! Just wish we could have stayed for the evenings music event. We will of course be back :)
Z9436XVmandym . 2024-05-07
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Another great night at The Moat - booked an early dinner which was excellent with fabulous service. As we there to watch the band, Kiss The Shapes, they advised us to grab a table promptly, which we did. The music was brilliant, a mix of jazz/funk, disco and soul - singers were superb as were the brass section. Great atmosphere which got everyone up and dancing. The management here are first rate and can only think it must be a great place to work as the staff remain the same - you will not be disappointed!
ajjordan1965 . 2024-05-07
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I hired the Tap Room for my sister’s 50th birthday celebrations the room is perfect for a party. The decor is so beautiful we had so many compliments from guests to say what a great time they had and what a wonderful venue. The staff at the Moat were amazing and worked so hard to ensure everything was perfect for the party. The bar service on the night was amazing and the food was excellent. I would highly recommend this place their outstanding hospitality.
cashley8 . 2024-05-06
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Great service and great food made for a very enjoyable Saturday evening. As on all previous visits left a very satisfied customer.
andrew m . 2024-05-06
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Always a welcoming pub with excellent food and drink and friendly staff. I have used this venue since it opened for Business meetings and family and friends catch up . Never disappointed.
keep-it-kool . 2024-05-05
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Great food, great staff, wonderful evening. We met with friends from Australia and they said it was the best meal they had their whole trip
Sue D . 2024-05-04
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My Step mum and I went out for dinner on Monday night to the Moat. The car park had plenty of parking spaces available and the bar and restaurant were very busy for what we thought would be a fairly quiet night. Greeted and seated...
Dave F . 2024-05-01
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Everyone loved the food, the portions were large, service was friendly and attentive, and the restaurant and gardens are lovely.
Barry H . 2024-04-30
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My husband and I had our wedding reception at the Moat. It was fantastic!! Amanda and Rebecca were exceptionally organised and got everything just right, from the decorations in the dining hall, to our favourite drinks on arrival! The food was absolutely delicious and our...
dibdobs605 . 2024-04-29
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Great for our family get together. Friendly hardworking staff, very busy Saturday night proves how popular this place is due I think to the welcoming atmosphere, lovely food and good service.
Gary K . 2024-04-29
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I contacted The Moat less than a week before the booking to ask if they could accommodate a large number of guests for a family get together. I spoke with Sebastian on the phone, he said he would see what he could do for me...
Debbie B . 2024-04-28
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Great place wish we had gone sooner. Food delicious especially the Stovies! Staff attentive. Service excellent. I asked for a niche spot and you did just that in the inglenook area by the fire. Thank you so much. Will definitely visit again.
ruth h . 2024-04-27
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Arrived to find the car park nearly full, which is always an indication of good choice. Lunch food was delicious and plenty of it. Good selection of choice and attentive staff. Would not hesitate to revisit.
Wander387287 . 2024-04-26
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Lovely food, great service and gorgeous cosy venue. Can’t wait to return when it’s warmer. I am a vegetarian and the options were great.
666jol . 2024-04-25
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We held our staff conference in the barn which was warm and comfortable and used their tech to present. Sarah, Paul and the team are so helpful and welcoming. The buffet lunch was delicious and appreciated by all our staff. They catered well for various...
CaxtonsProperty . 2024-04-25
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This was our first visit since the Moat was refurbished and was pleasantly surprised. We were in for Sunday lunch and although it was very busy the staffing level and service was very good. The management have assembled a good team who worked well together....
John W . 2024-04-24
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Another fabulous visit to The Moat - a group of 13 including 4 young children. The food was really good, a lovely big table with plenty of room and the staff were so helpful and friendly. It’s a huge place and very welcoming, buzzing with...
Jean E . 2024-04-23
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Had the most amazing Sunday lunch. Staff were very friendly & helpful. Food was outstanding. Atmosphere was great. Once again had a lovely time
anntY2439HJ . 2024-04-23
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Great food and atmosphere as always, fantastic menu that is always changing with the seasons great produce and value for money, drinks are just as good, this place can’t be beaten would highly recommend a visit
DAVE C . 2024-04-22
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We contacted Debbie at The Moat with a weeks notice for my father’s Celebration of Life, struggling to find anywhere at such short notice. The smaller barn was available and Debbie and the team couldn’t have been more kind, professional and helpful. At a very...
jojokelloggs . 2024-04-21
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Positives. The food was delicious, the staff were delightful and service was perfect, the serving time of the food was excellent, and cost was well deserved because of all these factors. Table 407 by the Ladies was not an issue plenty of space so as...
B B . 2024-04-21
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We had a great meal to celebrate a family birthday. Great quality food and drink along with very amazing service - very attentive.
172geraldinet . 2024-04-21
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Visited The Moat with friends. Menu had loads of food to choose from. Food was delicious especially the Lemon Posset. Staff were very attentive and friendly.
stephenbN4650IL . 2024-04-20
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I visited here with a friend yesterday. I am severely sight impaired. The service was very prompt, professional, yet friendly. Very helpful advising me what ales were on offer, and showed me where the bathroom is. I thoroughly enjoyed my couple of hours here. Such...
nickb649 . 2024-04-20
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Lovely food,great value,great service, lovely pub. We go there fairly regularly and never disappointed, great parking also.
F8840VQjasonn . 2024-04-20
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Go there quite often usually about knce a month with my sisters food is good The staff are always smiling and helpful. Would recommend it to anybody
dolfb2014 . 2024-04-20
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Good food at a reasonable price. Food area is designed so as to cut out a lot of outside noise, which is very good. Service was very good and will definately be coming again.
smithr662019 . 2024-04-15
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Scrummy roast and excellent service from a waitress who couldnt do enough for you! New fav pub lunch spot! Cant wait to go back in the summer and use the pub garden
Ellie H . 2024-04-15
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Beautiful restaurant. Great service and excellent food. Lovely garden. Car park quite small for the size of the pub/restaurant. Enter your reg when you go inside.
Natasha L . 2024-04-14
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Lovely lunch with friends. Have visited the Moat many times in the past years but this time was far the best. The service was exceptional , very good choice of food. Will certainly be returning soon
Companion31720200735 . 2024-04-14
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The restaurant is warm , welcoming, and spacious. Service from start to end was faultless The food was great . Just a lovely visit. We will be back
ABorroff . 2024-04-09
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Great Sunday lunch! As a vegetarian I often get frustrated that there is no option for a traditional Sunday lunch but at The Moat they offer a delicious nut roast with all the trimmings, delicious. They are also a dog friendly pub so it was...
1965Jill . 2024-04-09
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We wanted to thank you from the bottom of our hearts for all of your help coordinating our special day. Everything went amazingly well and we cannot express how appreciative we are for everything that you guys did for us! You and your team were...
johayley2003 . 2024-04-08
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Great stopping off point for us on the way back from France to home in Devon. Food is good, it's reasonably priced, there's a nice atmosphere and staff are all great. Oh, and its a lovely old building inside!
acalex . 2024-04-08
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Me and my family went there for a relations 30th birthday party we had party food drinks dancing it was a very nice place there was also an engagement party and 2st birthday party going on to
Sarah P . 2024-04-07
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A lovely restaurant with good food, a great busy atmosphere. The waitresses were friendly, with food and drink arrived quickly and all together. We have eaten here on a few occasions and always been happy
Amanda B . 2024-04-07
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We hired out the tap room for our daughters 21st ,and it was amazing very stylish clean venue , food was first class ,staff amazing an excellent night worth every penny , guests have been messaging all day to say what an amazing venue and...
Lisa A . 2024-04-07
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Friendly service Fantastic food Highly recommended Large portions Drinks refreshing Settings comfortable Couldn’t fault it
MACKSATT . 2024-04-06
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Service and food were excellent and good value for money. They were very busy but the service was second to none. It was clean and very well presented.
CazO144 . 2024-04-06
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Our second visit to this beautiful location with it's excellent food and faultless service with a smile. Highly recommend a visit.
Mike S . 2024-04-03
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The Moat is a fantastic place to go, we went there for our Easter lunch. It was busy and as we were a large party we thought our lunch would have been delayed but it wasn't, the food came on time and it was mouth...
Departure17442073001 . 2024-04-02
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Amazing food. Could not fault it. The place was packed & you always worry food may be delayed or not quite right when so busy but it was lovely. Fish & chips is enormous & I had the superfood salad which was delicious. Large portions...
Doris D . 2024-04-01
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Very popular. Good pub food with very welcoming staff. Remember to register car registration number to avoid parking fine.
John P . 2024-03-30
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The Moat hosted 17 of us for a family birthday get together. We all enjoyed a fabulous Sunday lunch with awesome service. The atmosphere was great. Highly recommend a visit to the moat
DayTrip43999309135 . 2024-03-26
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Fabulous food and atmosphere. We haven’t been here for a long time and we were impressed with the restaurant. The staff were great and our tucked away table with views outside was great too 👍 Thank you.
simon724 . 2024-03-19
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I attend The Moat once a month with a car club, and have always been impressed with the food choice, and quality of the food. The wife and I decided on a night out, and booked at The Moat. As ever, good choice of food,...
Camper68383070406 . 2024-03-19
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Always welcoming friendly family pub all the staff can't do enough for you service 💯 second to none and the food is always Spot on. Thanks
Gary A . 2024-03-18
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Great food and entertainment on St Patrick’s Day with a band and Irish dancing - would definitely go again. Different food choices that were themed and unusual
Jackie I . 2024-03-18
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Lovely food It was st paddy’s day and very busy but all the staff were amazing From the guys on the door all the girls and manager All smiling and nothing was too much trouble Totally recommend this establishment 👍
Steve B . 2024-03-18
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We went with friends for a Sunday roast the staff were welcoming and polite the restaurant lovely warm and cosy and the food was delicious cooked beautifully. We did have to ask for extra Brussels sprouts but that’s just because we all love them and we were kindly given another serving. This was my 2nd visit definitely not my last. We enjoyed a lovely time and a lovely meal Thank you
Lynne W . 2024-01-08
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We visited The Moat last night. It was my second visit and the first time for the friends I was with. The staff welcomed us immediately upon arrival, and were incredibly attentive throughout the meal. The food was hot and delicious, and came out in good time given how busy the dining space. Thank you so much for a great evening. Highly recommend.
Nicole J . 2024-01-07
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Such a lovely place with loads of charm. The food is amazing, but above all the staff are the most attentive ever.
Ken D . 2024-01-07
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Booked The Moat for my mums birthday meal and the food was gorgeous and the staff were extremely helpful. My mum has a-lot of allergies and the staff were very accommodating.
Yasemin M . 2024-01-07
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From the moment we stepped inside the door to leaving, we were greeted by smiley, friendly staff. We were taken to our table and asked for our drinks order which arrived within 5 minutes. Our Sunday lunch order was taken, which in turn arrived within 10 minutes, even though the restaurant was extremely busy. The staff worked as a team to ensure we received the best service possible without being obtrusive and overbearing. All credit to each one of them, of which there were many, so no danger of being overlooked or forgotten. My wife and I both ordered the roast pork and seasonal veg which was delicious, perfectly cooked and plentiful. One tiny problem with the cauliflower cheese not being as hot as it should have been, but this was instantly rectified. We didn't have room for desserts, but finished off with an exceptional espresso martini (or two) expertly made by, I presume, the head barman. All in all a very enjoyable Sunday lunch. We will be back very soon!
tonylawrenson . 2024-01-07
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Once again a fabulous dining experience with the most attentive staff and delicious food. This was a special birthday celebration for our Sister and all the stops were pulled out ! Many thanks again The Moat.
Z9436XVmandym . 2024-01-07
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Great restaurant, very welcoming staff and extremely good service, food was great. Will definitely return and recommend to friends and family - love this place.
Sandra S . 2024-01-06
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26 of us for dinner very good food service and Staff were excellent and new there jobs Pub clean and tidy
Steve J . 2024-01-05
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Great food and excellent service. A great choice of food on the menu and the service was excellent, they kept coming to the table and asking if we needed anything else.
markpeacock911 . 2024-01-05
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Another lovely experience at The Moat. I have never been disappointed with the food, always excellent & the staff wonderfully friendly & service excellent too. This time was a lunch with friends to celebrate the start of a new year. Other times it is usually an early evening meal with our dogs & they too are made to feel welcome so how can you not want to visit The Moat.
Clare C . 2024-01-04
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Lovely food, and well presented venue. Can't quite grasp charging service charge for a drink and a light lunch bite. We ordered the same drinks after and service charge wasn't added to the drinks but it was to the drinks we had with our meal?
Harry B . 2024-01-04
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Attended with friends for NYE meal and the food and service was excellent. All staff friendly and checked our food was satisfactory, asked if more drinks required and made us feel very welcome. Moved into the DJ area for the countdown and the buzz of the room was amaing. Mixed age groups all have fantastic time togehter. Well done will definately be visiting especially in the summer for garden drinks and food. :)
B9843NAangelas . 2024-01-02
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Came as a couple to The Moat for the New Years Eve celebrations. I love the quaintness of this restaurant and all the history so respectfully displayed. Staff are so pleasant and nothing is too much trouble. Food was 💯 percent so beautifully plated and delicious. Had the option of going into the function room for NYE countdown disco with DJ but chose not to - personal choice, it was perfect just to relax in the restaurant at our table with wine and cheese board.
CGC1973 . 2024-01-01
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Had a really lovely meal with family on New Year’s Eve, food was brilliant with a varied menu. Atmosphere always great as been here several times . Staff very attentive and friendly . Would recommend to anyone !!
Navigator55621404947 . 2024-01-01
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We went to The Moat for New Years Eve. The set meal was lovely and you couldn't fault the service which was outstanding especially considering how busy they were. Very friendly staff. Highly recommend.
Karen L . 2024-01-01
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Brilliant service. Nothing was a problem for the staff. Great food. All carried out in a very safe manner. Highly recommended.
trevslater . 2020-10-25
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This was our fourth visit whilst traveling back to Cambridge the roast potatoes were so delicious and red cabbage a nice surprise,the Yorkshire just right .My daughter asked for Pigs in Blankets which were also delicious. The only thing to mare the experience was the cost of the Orange juice ,we will certainly work in another visit when going to Kent again
Jackie D . 2020-10-21
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Great venue, lovely staff and great service. Had Sunday lunch which was great and plentiful. Would definitely recommend
MGFothergill1252 . 2020-10-18
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Had a wonderful lunch at The Moat this afternoon. Greeted by the GM I immediately felt most welcome and safe. The hospitality industry has taken a beating during Covid but this place is strict and light while enforcing the rules. The staff follow the GMs lead and I will be back. Brilliant coffee too.
AdamsComedy . 2020-10-06
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Stopped off en route to the Shuttle after a long journey. Had reserved without realising they were still doing the half-price meals and that was a present surprise but both food and service would have been good value at full price.Good Covid awareness too, which currently counts for a lot.
Laurence E . 2020-10-05
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Very warm welcome, felt very Covid safe and relaxed, excellent safety system in place, the staff here are amazing and very professional we were a party of 4 adults and an infant, 3 of us had a roast dinner which was absolutely delicious, one of our party had a fish dish called Ling which I had never heard of but was absolutely delicious, in fact the guy who was eating it said it was the best meal he had eaten in ages could not fault the Moat at all will be back very soon
PriscillaR297 . 2020-10-05
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First time I've visited this pub / restaurant. Really glad to say it was worth the visit. Professional and polite welcome, tables spaced apart better than any other pub / restaurant I've been to since lockdown, good choice of beers, and steaks were cooked exactly as ordered. Landlord Scott made our party of 5 welcome, will definitely return.
MartinNeonValley . 2020-09-23
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All had excellent main courses and deserts in a rustic but warm atmosphere. Staff very friendly and unobtrusive, will certainly be back. An added bonus that they continued the Eat Out discount!
clh000 . 2020-09-16
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Very efficient friendly service. clean good Covid 19 safe steps. Best of all the food was really good arrived promptly and we were not rushed. Will go back.
kathrynbaker2 . 2020-09-01
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Booked for my birthday meal as had been there previously and really enjoyed it.. However, this time we were so disappointed. Greeting was good.. however that’s where it ended... Gin in a wine glass I can live with.. But when you order a steak and upgrade to a Ribeye from a flat Iron and it looks like a steam roller has gone over it but you still get charged for a ribeye then something is wrong..
707Alan66 . 2020-08-18
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2838 Opinions
A lovely Sunday family lunch. A busy but friendly atmosphere. They were able to seat 8 adults and four small children comfortably. We had booked some time ago though. My wife and I had the Sunday roast beef. Lovely big yorkshire pudding and beef very good! My only complaint is that the broccoli was undercooked and it would have been nice to have more than two mangetout. Service couldn't be faulted.
349 Opinions
We walked down from Birling as the Nevill Bull wasn't serving food, the was a large wedding reception on there but they were really friendly and still happy to serve us food. The menu was good and the food itself was similarly tasty. There was local ale available which we enjoyed, the staff were great with our kids and it was a really nice atmosphere in the pub.